project manager

commercial project manager

marketing manager

sales account manager

buying manager

cards product manager

Quantum Talent Group

<div>
 
 A leading global financial services organization based in Muscat, Oman, is seeking a
 
 Cards Product Manager
 
 for a 12-month contract (with the possibility of extension). The role is open to candidates who are willing to relocate to Oman.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the end-to-end launch plan (scope, milestones, dependencies, risks, mitigations) to achieve on-time go live readiness measured by schedule adherence and launch gating completion.
 </li>
 <li>
 Define and manage business requirements and prioritized backlog (user stories / acceptance criteria) to maximize delivered value measured by release predictability and stakeholder acceptance.
 </li>
 <li>
 Coordinate cross-functional forums (Marketing/Tech/Ops/Risk/Compliance/Legal/Sales/Service) to resolve blockers and align decisions measured by reduced decision latency and fewer critical path slippages.
 </li>
 <li>
 Ensure scheme rules, certifications, and dispute requirements are embedded in product design and operating procedures measured by first-pass certification outcomes and dispute process compliance.
 </li>
 <li>
 Oversee UAT planning/execution, defect triage, and go-live approvals to improve quality measured by UAT pass rate, defect leakage, and post-live incident reduction.
 </li>
 <li>
 Define and refine end-to-end operational processes (onboarding, approvals, fulfillment, servicing, and dispute handling) to strengthen customer experience measured by reduced complaints, faster resolution SLAs, and lower dispute ratios.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 At least 6 to 8+ years in product management for debit and/or credit card products within banking, cards, payments, or fintech.
 </li>
 <li>
 Proven end-to-end card product launches in matrixed, cross functional environments (CVP to Go Live and post commercialization).
 </li>
 <li>
 Card transaction lifecycle knowledge (authorization &rarr; clearing &rarr; settlement) and operational impacts on product performance.
 </li>
 <li>
 Familiarity with Central Bank of Oman payments oversight priorities and published payments/fintech policy landscape (including tokenization guidance references).
 </li>
 </ul>
 
 
</div>

Cards Product Manager

PayTech Group

<div>
 
 Job Title:
 
 Cards Product Manager
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Muscat, Oman
 
 
 
 Division:
 
 Cards &amp; Payments (Retail)
 
 
 
 Reports to:
 
 Cards- Head of Product
 
 
 
 Relevant experience:
 
 6 to 8+ years in product management for debit and/or credit card products within banking, cards, payments, or fintech
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Immediate Availability
 </li>
 <li>
 English (Fluent); Arabic (preferred)
 </li>
 <li>
 Cards Product Management (Debit)
 </li>
 <li>
 Proven end-to-end card product launches in matrixed, crossfunctional environments (CVP to Go Live and post commercialization)
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 Own and deliver the end-to-end launch and lifecycle management of new debit and credit card products, acting as the central business lead across Marketing, Finance, Technology, Operations, Risk, Compliance, Legal, and external partners. Drive launch readiness and post-launch performance improvements measured through acquisition, activation, spend, profitability, usage, and attrition KPIs.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Lead the end-to-end launch plan (scope, milestones, dependencies, risks, mitigations) to achieve on-time golive readiness measured by schedule adherence and launch gating completion.
 </li>
 <li>
 Define and manage business requirements and prioritized backlog (user stories / acceptance criteria) to maximize delivered value measured by release predictability and stakeholder acceptance.
 </li>
 <li>
 Coordinate cross functional forums (Marketing/Tech/Ops/Risk/Compliance/Legal/Sales/Service) to resolve blockers and align decisions measured by reduced decision latency and fewer critical path slippages.
 </li>
 <li>
 Ensure scheme rules, certifications, and dispute requirements are embedded in product design and operating procedures measured by first pass certification outcomes and dispute process compliance.
 </li>
 <li>
 Oversee UAT planning/execution, defect triage, and go-live approvals to improve quality measured by UAT pass rate, defect leakage, and post-live incident reduction.
 </li>
 <li>
 Define and refine end-to-end operational processes (onboarding, approvals, fulfillment, servicing, and dispute handling) to strengthen customer experience measured by reduced complaints, faster resolution SLAs, and lower dispute ratios.
 </li>
 <li>
 Manage external partner delivery (scheme, processor, vendors) including third-party risk considerations and exit/continuity planning measured by SLA adherence and reduced vendor-related incidents.
 </li>
 <li>
 Track post-launch performance and run continuous improvement initiatives (pricing/benefits/value proposition/process fixes) measured by acquisition, activation, spend, profitability, usage, and attrition trends.
 </li>
 <li>
 Conduct and synthesize secondary market/competitor insights to shape roadmap decisions measured by roadmap hit-rate and uplift in prioritized KPI outcomes
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Time-to-market / time-to-go-live (days from approved scope to launch)
 </li>
 <li>
 UAT quality (pass rate; defect leakage to production)
 </li>
 <li>
 Acquisition &amp; onboarding conversion (applications approved issued)
 </li>
 <li>
 Activation rate (issued first transaction)
 </li>
 <li>
 Spend/usage (active cards; purchase volume; frequency)
 </li>
 <li>
 Profitability (contribution margin / unit economics)
 </li>
 <li>
 Disputes/chargebacks performance (dispute rate; resolution SLA compliance)
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Card transaction lifecycle knowledge (authorization clearing settlement) and operational impacts on product performance.
 </li>
 <li>
 Scheme dispute/chargeback lifecycle knowledge, including process steps and governance expectations.
 </li>
 <li>
 PCI DSS fundamentals for payment account data protection and secure operating practices.
 </li>
 <li>
 EMV ecosystem and certification/testing concepts to support chip/contactless product deployment and acceptance readiness.
 </li>
 <li>
 Third-party/vendor risk management fundamentals for critical service delivery dependencies in financial services.
 </li>
 <li>
 EMV Payment Tokenisation concepts and use cases for digital enablement and PAN risk reduction.
 </li>
 <li>
 EMV 3-D Secure (3DS) knowledge for e-commerce authentication and fraud/approval performance optimization.
 </li>
 <li>
 Familiarity with Central Bank of Oman payments oversight priorities and published payments/fintech policy landscape (including tokenization guidance references).
 </li>
 <li>
 Experience working with Mastercard and/or processors and managing scheme certifications and delivery forum
 
 </li>
 </ul>
</div>

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

Adept Global

<div>
 
 
 Job Title:
 
 Sales Executive
 
 
 
 Work Location:
 
 Muscat,
 
 
 Oman
 
 
 
 Experience:
 
 5 - 15 years in Luxury retail
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Policy and Protocol Adherence
 
 
 <ul>
 <li>
 Strictly follow all company policies, store procedures, and brand guidelines.
 </li>
 <li>
 Maintain compliance with health, safety, and hygiene standards at all times.
 </li>
 <li>
 Adhere to dress code, grooming standards, and professional conduct as per company protocol.
 </li>
 <li>
 Follow cash handling, POS operation, and return/refund procedures accurately.
 </li>
 </ul>
 
 
 2. Achieving Sales Targets and KPIs
 
 
 <ul>
 <li>
 Meet or exceed daily, weekly, and monthly sales targets.
 </li>
 <li>
 Monitor personal and team performance against key performance indicators (KPIs) including conversion rate, average transaction value, and customer engagement.
 </li>
 <li>
 Actively promote company promotions, bundled offers, and new product launches to enhance sales.
 </li>
 <li>
 Provide daily sales reports and assist in forecasting and planning.
 </li>
 </ul>
 
 
 3. Customer Service Excellence
 
 
 <ul>
 <li>
 Greet customers warmly and provide personalized, consultative fragrance recommendations.
 </li>
 <li>
 Demonstrate in-depth product knowledge, emphasizing fragrance families, notes, longevity, and suitability for occasions.
 </li>
 <li>
 Handle customer inquiries, complaints, and feedback professionally and promptly.
 </li>
 <li>
 Build strong customer relationships through follow-ups and loyalty program engagement.
 </li>
 <li>
 Ensure a clean, organized, and inviting shopping environment.
 </li>
 </ul>
 
 
 4. Inventory and Stock Management
 
 
 <ul>
 <li>
 Monitor stock levels daily and ensure optimal product availability on the sales floor.
 </li>
 <li>
 Perform regular stock checks and assist in inventory audits.
 </li>
 <li>
 Place timely reorders in coordination with the Line Manager to prevent stockouts.
 </li>
 <li>
 Ensure proper labeling, pricing, and rotation of stock (FIFO/FEFO).
 </li>
 <li>
 Maintain accurate records of stock movements and discrepancies.
 </li>
 </ul>
 
 
 5. Loss Prevention and Pilferage Control
 
 
 <ul>
 <li>
 Follow strict warehouse and sales floor security protocols to minimize theft and shrinkage.
 </li>
 <li>
 Conduct regular visual checks and report any suspicious activity.
 </li>
 <li>
 Assist in executing daily, weekly, and monthly stock reconciliations.
 </li>
 <li>
 Secure high-value items and ensure safe storage after operating hours.
 </li>
 <li>
 Support investigations into inventory discrepancies when necessary.
 </li>
 </ul>
 
 
 6. Additional Store Duties
 
 
 <ul>
 <li>
 Assist in visual merchandising, window displays, and promotional setups in line with brand standards.
 </li>
 <li>
 Operate POS systems accurately and handle cash, cards, and mobile payments securely.
 </li>
 <li>
 Support store opening and closing procedures (e.g., switching equipment, daily z-reports).
 </li>
 <li>
 Participate in staff meetings, training sessions, and product knowledge workshops.
 </li>
 <li>
 Ensure cleanliness and organization of the sales floor, backroom, and fitting areas.
 </li>
 </ul>
 
 
</div>

Sales Executive

<div>
 
 Job Title:
 
 Payments Project Manager
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Muscat, Oman
 
 
 
 Relevant experience:
 
 10 years+
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience working on banking / payment product
 </li>
 <li>
 Excellent understanding of portfolio optimization and customer conversion processes
 </li>
 <li>
 Hands-on experience with Mastercard (Issuing, Authorization, Clearing/Settlement, CMS) and cards technology, ideally in scheme migration
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 The Project Manager will be responsible for setting up and leading a project management office to oversee the execution of a comprehensive conversion program. This role will act as the primary coordination point between Mastercard and the client, ensuring seamless communication and coordination. The client will be migrating their card portfolio from one card scheme to another.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Setting up a project management office to oversee the execution of the conversion program;
 </li>
 <li>
 Develop and agree the overall Migration Masterplan considering all required elements
 </li>
 <li>
 Acting as a single point of contact between Mastercard and the Client in relation to the conversion program;
 </li>
 <li>
 Driving operational aspects of the conversion, including documentation of the proposed customer conversion journey;
 </li>
 <li>
 Coordinate with client teams such as IT, Marketing, Procurement and Product to ensure tasks are executed as per the masterplan
 </li>
 <li>
 Overseeing and driving the day-to-day execution of the conversion;
 </li>
 <li>
 Coordinate between different internal and external stakeholders;
 </li>
 <li>
 Manage and document, Risk, Issues and Dependencies for the conversion ensuring that the appropriate escalation is taken as needed.
 </li>
 <li>
 Monitoring and reporting on conversion performance on a regular basis;
 </li>
 <li>
 Driving the execution of portfolio optimization activities to drive desired portfolio behavior post conversion;
 </li>
 <li>
 Provide continuous regular reporting on conversion performance; and
 </li>
 <li>
 Reporting to the Steering Committee and executing overall project governance
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Successful setup and operation of the project management office.
 </li>
 <li>
 Timely and effective development and agreement of the Migration Masterplan.
 </li>
 <li>
 Efficient and accurate documentation of the customer conversion journey.
 </li>
 <li>
 Achievement of conversion performance targets.
 </li>
 <li>
 Effective coordination and communication between stakeholders.
 </li>
 <li>
 Successful execution of portfolio optimization activities.
 </li>
 <li>
 Adherence to project timelines and milestones.
 </li>
 <li>
 Effective management and resolution of issues and roadblocks.
 </li>
 <li>
 Regular and accurate reporting on project status.
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in a related field (e.g., project management, engineering, technology)
 </li>
 <li>
 PMP (or similar) project management certification
 </li>
 <li>
 7 years+ of experience in project management, with a focus on end-to-end project management of complex projects within the banking / payment's domain
 </li>
 <li>
 Strong project management skills with a focus on large-scale conversion programs.
 </li>
 <li>
 Experience working on banking / payment product and proposition launches and solution deployments in multiple markets
 </li>
 <li>
 Strong knowledge of project management and technology delivery methodologies
 </li>
 <li>
 Excellent understanding of portfolio optimization and customer conversion processes.
 </li>
 <li>
 Strong technical knowledge and the ability to converse with technology teams to address challenges within project constraints
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain relationships with stakeholders
 </li>
 <li>
 Strong problem-solving and analytical skills, with the ability to identify and manage project risks
 </li>
 <li>
 Experience managing schedules, and resources, with a focus on delivering projects on time to the required quality standards.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple priorities.
 </li>
 <li>
 Proactive and detail-oriented approach to problem-solving
 
 </li>
 </ul>
</div>

Payments Project Manager

Green Umbrella

<div>
 
 Job Description
 
 
 Coordinate with appropriate authorities in the Labour &amp; Immigration department for obtaining approval for the Company, its employees and authorised visitors to ensure that all government approvals and requirements are met.
 
 
 
 
 
 
 
 
 
 Government Approvals
 
 
 
 :Co-ordinate and prepare all documents required by government departments to obtain various approvals for the company, its employees and visas for authorized visitor
 
 s
 
 
 
 
 
 
 
 Labour Approva
 
 l:
 
 <ul>
 <li>
 Prepare &amp; submit all documentation required for labour department approval for new hires.
 </li>
 <li>
 Assist the Manager in Co-ordinating and establish relationships with the labour department to obtain approvals for the employee &amp; company authorised visitors
 </li>
 <li>
 Prepare documents to assist the new joiners in medical check-up &amp; pay bank guarantee for approved employees to obtain work permit
 </li>
 <li>
 Coordinate &amp; prepare documentation required for renewal of labour cards, health card &amp; other documents like employment contract
 </li>
 </ul>
 
 
 
 
 
 Immigration Approval
 
 
 
 
 
 <ul>
 <li>
 Coordinate &amp; Assist the Manager in obtaining immigration department approval for all employees, new hires, company authorised visitors &amp; guests to ensure compliance to Oman laws.
 </li>
 <li>
 Prepare &amp; submit all documentation required for obtaining various categories of visas and other immigration related documents
 </li>
 <li>
 Prepare documentation &amp; coordinate for renewal of visit visa, employment &amp; residence visa for all employees to ensure all immigration department &amp; statutory requirements are fulfilled.
 </li>
 </ul>
 
 
 
 
 
 Government Body Approval
 
 
 <ul>
 <li>
 Prepare documentation for obtaining approvals &amp; also for renewals from Ministry of Economy, Chamber of Commerce etc to ensure conformance to Oman Laws
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Policies &amp; Procedures
 
 
 <ul>
 <li>
 Follows all relevant Department/Unit policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Ensuring the organization adheres to legal frameworks in areas such as discipline &amp; grievance, redundancy, and employme
 
 nt law.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Documentation / Public Rel
 
 ations
 </li>
 <li>
 Manage and maintain employees' file system including soft and hard documentation and ensure regular updates of the same
 </li>
 <li>
 Able to assist the company Oman visitors when needed
 </li>
 <li>
 Establishing and maintaining relationships with The company Oman visitors, clients and customers
 </li>
 </ul>
 
 Participate in other related duties as assigned by the line manager,
 
 Health, Safety &amp; Environment.
 
 
 
 Ensure compliance to all relevant health, safety, and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, and a responsible environmental attitude
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Minimum Qualifications
 
 
 <ul>
 <li>
 Preferred Diploma Degree in Human Resources Management, business Admin or equivalent. Preferred works with ERP Systems, Oracle ,
 
 SAP, &hellip;etc
 
 </li>
 </ul>
 
 
 B. Minimum
 
 
 <ul>
 <li>
 Experience:1 year of relevant experience in the Human Resources function.3 to 5 years of experience in similar role
 </li>
 </ul>
 
 
</div>

Public Relations Officer

Hilton

<div>
 A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a Guest
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 </li>
 <li>
 Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
 </li>
 <li>
 Conflict resolution experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Muscat Al Husn
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Service Agent / Associate

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227 cards product manager jobs In Oman

Cards Product Manager

Cards Product Manager

Sales Associate

Sales Executive

Payments Project Manager

Public Relations Officer

Guest Service Agent / Associate