customer service representative Jobs in Lahore

customer service representative

administrative assistant

application support analyst (l3) Jobs in Lahore

application support analyst (l3)

call center agent

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

chat support assistant

TechnStack

Title: Chat Support AssistantTimings: 6PM to 3AM (Night Shift)Location: Johar Town LahoreSalary Package: 50,000/- PKRAfter 3 months Probation: 70,000/- PKRNote: An Onsite test will be conducted to assess English communication skillsResponsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing, SMM and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Qualifications:-<ul><li>Bachelor&rsquo;s or Masters degree in Marketing, Communications, or related field</li><li>Must Have strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and social media platforms</li><li>Ability to work in a fast-paced environment and adapt to changing priorities</li><li>Creative thinking and problem-solving skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be able to work onsite during the night shift (6 PM &ndash; 3 AM) at Johar Town Lahore?</li><li>Can you join immediately?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Chat Support Assistant

Excellence Delivered

Read the JD carefully (Its not Digital Marketing role)We are looking for a reliable and detail-oriented Chat Support Assistant / SMS Marketing Coordinator to support the execution of digital outreach campaigns and lead engagement initiatives. The ideal candidate will be responsible for managing outgoing communications, responding to inbound messages, organizing lead information, and ensuring campaign processes run smoothly.Job Details:<ul><li>Office Timing: 6 PM to 3 AM (Pakistan Time)</li><li>Starting Salary: 50,000/- PKR</li></ul>After 3 months Probation: 70,000/- PKR <ul><li>Job Type: Full Time (On-Site)</li></ul>Responsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing, SMM and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Requirements:<ul><li>Excellent written communication and interpersonal skills</li><li>Strong attention to detail and ability to follow structured workflows</li><li>Comfortable with digital tools, spreadsheets, and CRM basics</li><li>Experience required is 0 to 6 months</li><li>Fresh graduates are encouraged to apply</li></ul>Perks:<ul><li>Complimentary evening meal</li><li>Monthly performance bonus</li></ul>Note:<ul><li>An on-site test will be conducted to assess English communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be comfortable working onsite at Johar Town during the night shift (6 PM &ndash; 3 AM)?</li><li>Can you join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Inteliqo

<div>
 
 
 Virtual Assistant (US Operations &ndash; On-Site)
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a proactive and detail-oriented
 
 Virtual Assistant
 
 to support our US-based operations. The ideal candidate has strong communication skills, excellent organizational habits, and the ability to manage administrative tasks, customer interactions, and coordination duties efficiently while working on-site.
 
 
 
 
 
 
 Job Overview
 
 
 
 The Virtual Assistant will handle daily operational and support tasks including responding to inquiries, coordinating with internal teams, managing schedules, updating documents, and ensuring smooth workflow for US clients and business processes. This role requires multitasking, professionalism, and a strong customer-first mindset.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Communication &amp; Support
 
 
 <ul>
 <li>
 Respond promptly to inquiries via phone, email, chat, and internal platforms.
 </li>
 <li>
 Provide clear information regarding services, processes, instructions, and project details.
 </li>
 <li>
 Assist with customer or client concerns and escalate complex cases when needed.
 </li>
 <li>
 Maintain a courteous and professional tone across all communication channels.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operations Support
 
 
 <ul>
 <li>
 Manage calendars, schedules, and task lists.
 </li>
 <li>
 Coordinate with internal teams or service vendors as required.
 </li>
 <li>
 Monitor ongoing tasks and ensure timely follow-ups.
 </li>
 <li>
 Assist with checklists, documentation, and workflow processes.
 </li>
 </ul>
 
 
 
 
 
 Data Management &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate data in CRMs or management systems.
 </li>
 <li>
 Update spreadsheets, booking sheets, and project trackers.
 </li>
 <li>
 Prepare daily/weekly reports on tasks, issues, and progress.
 </li>
 <li>
 Keep all records organized and up to date.
 </li>
 </ul>
 
 
 
 
 
 Process Support
 
 
 <ul>
 <li>
 Assist in resolving recurring operational issues.
 </li>
 <li>
 Contribute ideas to streamline workflows and improve efficiency.
 </li>
 <li>
 Help update SOPs and internal guidelines.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience as a VA, CSR, admin support, or operations assistant (preferred).
 </li>
 <li>
 Strong English communication (written and spoken).
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to multitask in a fast-paced environment.
 </li>
 <li>
 Comfortable using CRMs, spreadsheets, and online tools.
 </li>
 <li>
 Strong problem-solving ability with a customer-first mindset.
 </li>
 <li>
 Able to work independently as well as within a team.
 </li>
 <li>
 Punctual and reliable for on-site work.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Stable on-site role with exposure to international operations.
 </li>
 <li>
 Opportunities for career growth in admin, operations, or customer service.
 </li>
 <li>
 Supportive work environment.
 </li>
 <li>
 Work with modern tools, systems, and US-based workflows.
 </li>
 <li>
 Your contribution directly supports smooth operations and client satisfaction.
 </li>
 </ul>
 
 
 
 
 📍
 
 Location:
 
 Lahore &ndash; Johar Town
 
 
 🕒
 
 Shift:
 
 US Timing (7 PM &ndash; 4 AM PKT)
 
 
 💼
 
 Work Type:
 
 On-site | Full-Time
 
 
 💰
 
 Salary:
 
 PKR 100,000 &ndash; 130,000
 
 
 
</div>

Virtual Assistant

Zam Studios

Senior Live Chat Support Representative<ul><li>Training sessions.</li><li>Retention bonus.It's an onsite job in Lahore. Please read the description before applying.</li></ul>We are looking for an excellent resource to manage our Chat Support. The candidate must have an excellent command of English Writing and proven experience in Customer Service.Responsibilities:<ul><li>Educating the customers regarding the services and products offered. - Identifying customer&rsquo;s needs and helping them understand the services and products on Chat.</li><li>Generating a Happy Customer experience to fetch positive feedback. - Keeping the customers up to date with products, new features, announcements, and any new functionalities.</li><li>Handling multiple customers live at a time to provide assistance related to the services and products.</li><li>Taking follow-up with customers to ensure their critical issues are resolved. - Maintaining records for new feature requests and chat support records.</li><li>Maintaining a pleasant working environment for your team.</li><li>Exceptional chat support skills to emphasize the customer query</li><li>Able to react to the situation positively.</li></ul>Requirements:<ul><li>Excellent interpersonal written and oral communication skills.</li><li>Minimum typing speed of 60 WPM with 90% accuracy. - A minimum of 50% accuracy in English comprehension.</li><li>A minimum of 2 years of experience in customer services, international call centers, and chat units.</li><li>Handling US/European customers via Live chat is a Plus.</li><li>Bachelor&rsquo;s degree in administration or a related field. Preference shall be given to candidates with O-Levels and A-Levels backgrounds.</li><li>Must be a team player.</li><li>Comfortable working in different shifts (if required).</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Gulberg Colony: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is you typing speed?</li><li>Are you willing to work in the night shift?</li></ul>Experience:<ul><li>Chat support: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

ASK Development pvt Limited

A Telecom Reputed Company Required: Position: Customer Service SpecialistDomain: Social MediaSalary: 37k plus incentivesLocation: LahoreResponsibilities:&middot; Respond to customer inquiries via Social Media / Email in a timely and accurate manner&middot; Provide personalized customer service to ensure customer satisfaction&middot; Understand customer needs and provide appropriate solutions&middot; Escalate issues to supervisor when necessary&middot; Keep accurate records of customer interactions and transactions&middot; Provide feedback to improve customer experience and chat processesRequirements:&middot; Excellent written communication skills with a strong command of the English language&middot; Must have a own laptop&middot; Good problem-solving skills with the ability to think creatively&middot; Ability to multitask and work independently with minimal supervision&middot; Availability to work flexible hours, including weekends and holidaysFamiliarity with live chat software and CRM systemsJob Type: Full-timePay: Rs37,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Chat support / Social Media chat support: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Email Chat support

social media officer

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

Explore 1071+ Chat support assistant in Lahore this January. Find roles across top companies and apply now to boost your career.

1071 chat support assistant jobs IN Lahore

Chat Support Assistant

Chat Support Assistant

Virtual Assistant

Customer Service Representative

Email Chat support

social media officer

Chat Support Representative