cisco unified collaboration engineer (voice engineer)

senior cloud solutions engineer - contact center

webber - bridge technician i - infrastructure management

ophthalmic technical assistant - usftgp ophthalmology

cisco unified collaboration engineer (voice engineer) Jobs in Tampa

senior cloud solutions engineer - contact center Jobs in Tampa

webber - bridge technician i - infrastructure management Jobs in Tampa

cisco unified collaboration engineer voice engineer

Kentro

<div>Overview:
<div>
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. 
</div><div></div><div>By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.</div><div></div><div> 
Kentro is hiring for Senior Data Security Engineer to support USSOCOM EDAT Zero Trust.</div>
Before data can be protected under a Zero Trust architecture, it must be understood and precisely controlled. You will be responsible for securing the Command's complex information environment, ranging from hyperscale cloud data lakes on NIPR to legacy file shares and isolated storage arrays on the SIPR and Top-Secret networks.
As a Senior Data Security Engineer, you will architect, deploy, and manage advanced data rights management, DLP policies, and security monitoring solutions. You will serve as the premier subject matter expert for Microsoft Azure security, with a heavy focus on Microsoft Purview and Microsoft Defender XDR.
Furthermore, you will lead the implementation of Trellix Full Data Loss Prevention (DLP) and the Microsoft Defender suite to enforce continuous compliance, prevent unauthorized data exfiltration, and establish secure access boundaries for USSOCOM's critical intelligence<div></div><div> 
Location: Hybrid in Tampa, Florida</div>
Responsibilities:
<ul><li><div>
Azure Security &amp; XDR: Architect and manage comprehensive Azure security solutions, serving as the primary lead for deploying and tuning Microsoft Purview and Microsoft Defender XDR across hybrid and classified environments.</div></li><div></div><li><div> 
Defender &amp; Access Policy: Design and configure precise security policies within the Microsoft Defender suite, specifically leveraging Microsoft Purview, Microsoft Defender for Cloud Apps (MCAS), Entra ID, and Microsoft Conditional Access to control resource access based on identity, device compliance, and risk.</div></li><div></div><li><div> 
Trellix DLP Enforcement: Design, deploy, and enforce Trellix Full Data Loss Prevention (DLP) policies across endpoints and networks to stop unauthorized exfiltration of CUI and classified data without impacting mission performance.</div></li><div></div><li><div> 
Data Rights Management: Manage Active Directory Rights Management (AD-RMS) and Azure RMS as the primary DRM engines to enforce persistent, encryption-based protection of files and emails across USSOCOM networks.</div></li><div></div><li><div> 
Catalog &amp; DLP Integration: Drive data catalog integration and metadata synchronization with enterprise platforms including Palantir, Microsoft Unified Catalog, Purview Audit, and Activity Explorer. Specifically, lead the integration of Palantir catalog solutions with Data Loss Prevention (DLP) tools to ensure seamless, end-to-end data security and monitoring.</div></li><div></div><li><div> 
Classification Tuning: Collaborate with mission owners to train classifiers and DLP rules to recognize unique USSOCOM data types (e.g., mission names, operational codes) and drastically reduce false positive rates in security alerts.</div></li></ul>
Qualifications:
<ul><li>Education: Master's degree (MA/MS) in Computer Science, Cybersecurity, Information Technology, or a related technical discipline.</li><li>
Experience: 10+ years of relevant experience in enterprise systems engineering, data security, or cybersecurity operations.
</li><li>Technical Skills:<ul><li>
Azure Security Expert: Expert-level proficiency in Microsoft Azure security architecture, with a dedicated focus on implementing and managing Microsoft Purview and Microsoft Defender XDR.</li><li>
Microsoft Security Stack: Deep, hands-on expertise in the broader Microsoft Defender suite, specifically:<ul><li>
Microsoft Purview (Sensitivity Labeling, DLP, Information Barrier policies).</li><li>
Microsoft Defender for Cloud Apps (Cloud Access Security Broker - CASB policies).</li><li>
Microsoft Entra ID (Identity and Access Management).</li><li>
Microsoft Conditional Access (Context-aware, zero-trust security policies).</li></ul></li><li>
Trellix &amp; Palantir DLP Expertise: Proven experience designing, tuning, and enforcing Trellix Full Data Loss Prevention (DLP) policies at an enterprise scale. Must have specific expertise in the integration of Palantir catalog solutions with Data Loss Prevention tools.</li><li>
Data Rights Management: Strong experience implementing and administering AD-RMS and Azure RMS in complex, multi-domain, or hybrid cloud environments.</li><li>
Data Catalog Integration: Proven experience integrating and managing metadata across enterprise catalogs such as Palantir, Microsoft Unified Catalog, and utilizing Purview Audit and Activity Explorer.</li><li>
Storage &amp; Database Knowledge: Strong understanding of storage protocols (NFS, SMB/CIFS, S3) and database structures (SQL, NoSQL) to troubleshoot security scanning access.</li></ul></li><li>
Required Certifications:
</li><li>Must possess one of the following DoD 8570/8140 IAT Level III certifications:<ul><li>
CISSP</li><li>
CASP+</li><li>
CCSP</li><li>
CISM</li></ul></li></ul>
Preferred Technical Skills (A-Plus):<ul><li>
Advanced knowledge of Kusto Query Language (KQL) for writing sophisticated detection rules, hunting queries, and diagnostic analysis within Microsoft Sentinel/Defender XDR.</li><li>
Strong proficiency in Splunk Processing Language (SPL) for building advanced dashboards, alerts, and performing forensic analysis.</li></ul>
Clearance Requirement:<ul><li>
TS/SCI
</li><li>Must be a US Citizen</li></ul>
Benefits:
<div>
The Company</div><div>
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let&rsquo;s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.</div><div></div><div> 
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.</div><div></div><div> 
Industry Recognition</div><div>
Growth | Inc 5000&rsquo;s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.</div><div>
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner &ndash; Mid-Size Companies, Companies Owned by People of Color; Department of Labor&rsquo;s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award</div><div></div><div> 
Benefits</div><div>
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees &ndash; Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.</div><div>
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities &ndash; virtual and in-person &ndash; e.g., we host happy hours, holiday events, fitness &amp; wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.</div><div></div><div> 
Commitment Equal Opportunity Employment &amp; VEVRAA
</div><div>Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.</div><div>
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.</div><div>
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.</div><div>
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.</div><div>
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.</div><div></div><div> 
How to Apply</div><div>
To apply to Kentro Positions- Please click on the job link and then click the blue &ldquo;Apply&rdquo; button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.</div><div> 
</div><div>Accommodations</div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
</div><div>#LI-SH1</div></div>

Senior Data Security Engineer (USSOCOM-Zero Trust, Azure Security & DLP)

AVCON, INC.

<div>As part of a design team, the primary responsibilities of the Engineer with our Airports team are small and large airport infrastructure planning and design, stormwater design and permitting, pavement evaluations, airfield pavement designs, site and facilities design, commercial and airport site development layouts, utility system design, and related services. Duties also include generating engineering reports, construction plans, preparation of project specifications, assembling permit applications (City, County, and State) and providing engineering oversight during construction. This position is based in AVCON's Tampa, Florida office.
ESSENTIAL FUNCTIONS (may include but are not limited to):<ul><li>
Assists in the various design elements to complete a project, component, or system with other team members with clear and specific objectives involving conventional types of plans, surveys, investigations, structures, and/or equipment.</li><li>
Assists in the preparation of complete project documentation to include plans, specifications, and engineer estimates including the collection, assembling, and organizing of project data.</li><li>
Evaluates, selects, and adapts standard techniques, procedures, and criteria to project assignments; formulates and solves problems with guidance and direction.</li><li>
Plans and coordinates detailed aspects of engineering work; works on multiple projects of moderate size or portions of major projects using time efficiently to stay within budget and deliver on time.</li><li>
Assists in the preparation of project scopes, tasks, budgets, and schedules.</li><li>
Assists with proposals including bid documents, project reports, studies, and other documentation.</li><li>
Receives general direction on key objectives; receives guidance when necessary on unconventional or complex programs, direction on modified techniques, and new approaches on assignments with conflicting criteria.</li><li>
Interacts and collaborates with clients, contractors, and other project team members.</li><li>
Attends project meetings and presents specific aspects of engineering assignments/project.</li><li>
Nights and weekends are generally not required but may occasionally be necessary with little or no advanced notice.
</li></ul>ESSENTIAL QUALIFICATIONS<ul><li>
Bachelor's or Master's degree in Civil Engineering.</li><li>
5-8 years' experience; Aviation, Transportation, or Site Development background, preferred.</li><li>
Construction administration experience, desired.</li><li>
Proficiency with AutoCAD.</li><li>
Proficiency with AutoCAD Civil 3D.</li><li>
Proficiency with MS Outlook, MS Excel, and MS Word.</li></ul>
REQUIRED KNOWLEDGE, ABILITY, AND SKILLS<ul><li>
Strong working knowledge of the FAA Advisory Circulars and Federal/State funding, desired.</li><li>
Familiarity with Florida airport community, desired.</li><li>
Ability to work cooperatively and collaboratively with all levels of employees, management, and clients.</li><li>
Ability to organize work, set priorities, meet critical deadlines, and follow-up on assignments with minimal supervision.</li><li>
Ability to maintain confidentially and protect privileged client information and documents appropriately.</li><li>
Ability to work calmly and effectively in a high-volume office environment under pressure of heavy deadlines.</li><li>
Knowledge of correct English usage including spelling, grammar, punctuation, and vocabulary.</li></ul>
LICENSURE<ul><li>
Valid drivers' license and maintenance of satisfactory driving record.</li><li>
Florida Professional Engineer licensure or ability to obtain Florida licensure within six (6) months of hire.</li></ul>
SUPERVISORY RESPONSIBILITIES
There may be supervisory responsibilities associated with this position.
ENVIRONMENT
Work usually takes place in a clean, pleasant, and comfortable office setting. Site visits may occasionally take place in an outdoor environment.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods of time. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to ten (10) pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
TOOL/PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS
As dictated by client site protocol, candidate will be required to utilize proper personal protective equipment including but not limited to gloves, sleeves, leather protectors, hard hats, safety vests, safety glasses and shields, hearing protection, safety shoes, covers, helmets/hoods, and any additional tools required for the task at hand.
DISCLAIMER
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Management reserves the right to make adjustments and/or assign or reassign any portion of this job description at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
AVCON, INC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, AVCON complies with applicable state and local laws governing nondiscrimination in employment at every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AVCON expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of AVCON's employees to perform their job duties may result in discipline up to and including discharge.
Please CLICK HERE and scroll down to our Benefits section to learn more about the potential Benefits you may be eligible to receive with this position.
Founded in 1988, AVCON, INC. (AVCON) serves the aviation, facilities, transportation, and development industries and employs over 130 professionals with expertise in all aspects of aviation planning and design; civil, structural, electrical, mechanical, and plumbing engineering; fire protection design; utilities coordination and design; traffic planning and highway design; and a full array of design and construction support services. AVCON has built its reputation on delivering innovative and practical engineering solutions to clients, blending economic, sustainable, and technological elements into each project. Whether working on a building facility, roadway, or airfield, AVCON offers high-level technical expertise based on more than three decades of hands-on experience ensuring the job is done right the first time. AVCON prides itself on partnering with clients in Transforming Today's Ideas into Tomorrow's Reality.
NOTICE TO THIRD PARTY AGENCIES: Please note that AVCON does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AVCON will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AVCON explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AVCON.</div>

Civil Engineer (5-8 Years of Experience), Airports

Tampa Connect Group

Job Developer (Independent Contractor &ndash; Commission Based)TCG WORKS (Tampa Connect Group, Inc.) Florida Department of Education / Division of Vocational Rehabilitation (FLDOE/DVR)Job Type: Independent Contractor (1099) Compensation: Commission-Based Location: Remote/Home-Based with Community Employer OutreachTerritories AvailableApplicants may serve one or more of the following areas:<ul><li>Hillsborough County</li><li>Pinellas County</li><li>Pasco &amp; Hernando Counties</li><li>Manatee &amp; Sarasota Counties</li><li>Polk County</li></ul>Applicants should reside within or near their preferred service area and be willing to conduct local employer outreach and networking activities.About TCG WORKSTCG WORKS is a contracted provider for the Florida Department of Education, Division of Vocational Rehabilitation (FLDOE/DVR). We assist individuals with disabilities in obtaining and maintaining competitive integrated employment by partnering with local businesses and connecting job seekers to meaningful career opportunities.We are seeking motivated, community-focused professionals to join our team as Independent Contractor Job Developers.Position OverviewThe Job Developer is responsible for building relationships with local employers, identifying job opportunities, and assisting DVR participants in obtaining meaningful employment. This role involves employer outreach, networking, business engagement, and collaboration with participants, families, and vocational rehabilitation professionals.This position is ideal for individuals with backgrounds in human resources, recruiting, education, workforce development, sales, community outreach, disability services, or vocational rehabilitation.Key Responsibilities<ul><li>Develop and maintain relationships with local employers.</li><li>Conduct employer outreach through phone calls, emails, networking events, and in-person visits.</li><li>Identify employment opportunities that align with participants' skills, interests, and career goals.</li><li>Coordinate interviews and hiring opportunities.</li><li>Market qualified DVR participants to employers.</li><li>Promote On-the-Job Training (OJT) opportunities and other DVR employment programs.</li><li>Collaborate with Employment Specialists, Vocational Rehabilitation Counselors, families, and community partners.</li><li>Assist participants in overcoming barriers to employment.</li><li>Maintain accurate and timely documentation of employer contacts and job development activities.</li></ul>Preferred Qualifications<ul><li>Experience in Human Resources, Recruiting, Staffing, Workforce Development, Education, Sales, Business Development, Marketing, or Vocational Rehabilitation.</li><li>Experience working with individuals with disabilities, including individuals requiring varying levels of support.</li><li>Experience working with students and adults with special needs in educational, vocational, community, or employment settings.</li><li>Strong networking, communication, and relationship-building skills.</li><li>Ability to work independently and manage a flexible schedule.</li><li>Familiarity with local employers and business communities is preferred.</li><li>Reliable transportation for local employer visits.</li></ul>Additional Skills PreferredThe following are highly desirable but not required:<ul><li>American Sign Language (ASL) proficiency.</li><li>Spanish-speaking ability.</li><li>Haitian Creole-speaking ability.</li><li>Experience working with neurodiverse individuals.</li><li>Experience with supported employment, transition services, or vocational rehabilitation programs.</li><li>Existing employer contacts within the assigned territory.</li></ul>Veterans and Retired Professionals Encouraged to ApplyTCG WORKS strongly encourages applications from:<ul><li>Veterans</li><li>Retired Teachers and Educators</li><li>Human Resources Professionals</li><li>Recruiters and Staffing Specialists</li><li>Workforce Development Professionals</li><li>Vocational Rehabilitation Professionals</li><li>Community Outreach Specialists</li><li>Business Development and Sales Professionals</li></ul>Why Join TCG WORKS?<ul><li>Work remotely from your home office.</li><li>Flexible schedule.</li><li>Serve your local community.</li><li>Unlimited commission-based earning potential.</li><li>Make a meaningful impact in the lives of individuals with disabilities.</li><li>Ongoing support and collaboration from an experienced employment services team.</li><li>Opportunity to build strong relationships with employers throughout your service area.</li></ul>Apply TodaySubmit your resume and a brief summary of your experience in employer relations, human resources, recruiting, disability services, education, workforce development, sales, or community outreach, to Admin@tcgworks.orgTCG WORKS is an Equal Opportunity Contractor and values diversity in the workplace. Candidates with experience serving individuals with disabilities and diverse populations are strongly encouraged to apply.Pay: $30,000.00 - $62,934.69 per yearWork Location: Hybrid remote in Tampa, FL 33584

Job Developer (Independent Contractor – Commission Based)

Drive Social Media

<div>Who We Are&hellip; 
Drive Social Media is one of the fastest-growing advertising technology companies in the country. Born out of necessity to provide the best return on investment for our partners, Drive Social Media has developed a cloud-based advertising management platform to achieve better campaign results and transparency while improving advertising efficiencies to stimulate revenue growth. 
Videographer / Photographer &mdash; Drive Social Media
At Drive, you'll work directly with clients to create bold, high-performing content &mdash; short-form video ads, dynamic GIFs, and striking photography that power paid social campaigns for brands across industries.
We're looking for a natural storyteller who's passionate about crafting standout visuals and thrives on creative collaboration. If you love pushing your own work (and the people around you) to the next level, Drive is where you'll grow at the forefront of digital advertising. This opportunity is 100% remote, with local travel to client businesses and locations for shoots, plus periodic in-office collaboration. 
This is a dual-purpose role. We're looking for someone equally skilled in both videography and photography &mdash; not just comfortable in one and dabbling in the other. 
Application requirement: Please submit both a video reel and a photo portfolio. Applications without both will not be considered. 
What You'll Do<ul><li>
Collaborate with your account team and clients directly to shape campaign concepts from the ground up</li><li>
Capture, process, and edit video and photo content, refining until it hits the mark</li><li>
Operate and maintain both modern and traditional equipment, including cameras and lenses</li><li>
Communicate professionally with team members and clients to gather and incorporate feedback</li><li>
Organize and archive photographic assets, keeping an accurate, accessible database</li></ul> 
What You Bring<ul><li>
Experience working directly with clients</li><li>
A proven track record in directing, shooting, and lighting</li><li>
A portfolio that shows range and grabs attention (required with application)</li><li>
Comfort with both traditional and modern photography/videography equipment</li><li>
Solid knowledge of Adobe Creative Suite, including applications related to photo and video editing</li><li>
Understanding of the production process for online publishing</li><li>
The ability to manage multiple projects and priorities at once</li></ul> 
Why Drive Social Media&hellip;
Over the past 10 years, we&rsquo;ve been keeping up with the massive shifts in consumer attention to online platforms like Facebook, Instagram, Amazon, and Google and we pride ourselves on comprehending and delivering the industry&rsquo;s best practices and solutions to our partners.
Come join our 200+ employees at AdWeek&rsquo;s Fastest Growing Agency, Inc. 5,000&rsquo;s six-time award winner, and we&rsquo;ve also been featured in Harvard Business Review, Forbes, AdWeek, NBC, Smart Insights, Glassdoor, NHL.com, Buzzfeed, Entrepreneur Magazine, Startup Grind, Business.com &amp; Medium Business Journal.
To find out more about us, check out our Culture Insight Video: https://careers.drivesocialnow.com/
Benefits&hellip;<ul><li>
Unlimited PTO Plan that encourages flexibility, accountability, and work-life balance</li><li>
Eligible for full health, dental, vision benefits within the first 90 days of employment</li><li>
Drive pays 100% of premiums for STD, LTD, and Life Insurance</li><li>
401k with up to a four percent match after your first full year at Drive</li></ul><h4 class="jobSectionHeader">
Office Locations...</h4><ul><li>
St. Louis: Our headquarters feature a hidden speakeasy (lets see if you can find it) adding a unique and creative element to the workspace.</li><li>
Nashville: Offers a spacious layout situated just 2 blocks from Broadway &amp; Assembly Hall, putting you right in the heart of the city.</li><li>
Tampa: The office located in the middle of the Westshore Business District with a stunning ocean view.</li><li>
Miami: The office is situated in a prime location and features wellness events as well as a full bar.</li><li>
Irving: The office located in Las Colinas near the Toyota Music Factory. It offers modern amenities and convenient access to the Dallas metropolitan area.</li><li>
Atlanta: The office was recently built in January 2021, and is located in the vibrant Midtown district.</li></ul>
Drive Social Media does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
#LI-Onsite 
The pay range for this role is: 
50,000 - 56,000 USD per year(Tampa)</div>

Photographer/Videographer

State of Florida

Requisition No: 879246
 
Agency: Elder Affairs
 
Working Title: OPS QUALITY CONTROL ANALYST - 65650048
 
Pay Plan: Temp
 
Position Number: 65650048
 
Salary: $15.00-$18.50 HOURLY
 
Posting Closing Date: 07/19/2026
 
Total Compensation Estimator Tool
 
DEPARTMENT OF ELDER AFFAIRS
 
LONG-TERM CARE OMBUDSMAN PROGRAM
 
*****OPEN COMPETITIVE*****
 
POSITION OVERVIEW AND RESPONSIBILITIES: 
This position is responsible for conducting routine access visits and investigating complaints about services in long-term care facilities. The ombudsman is a designated representative of the Office of State Long-Term Care Ombudsman as authorized by federal and state law. The ombudsman serves under the direction of the District Ombudsman Manager.
 
PAY: 
Salary will be commensurate with experience and qualifications, ranging from $15.00 to $18.50, hourly.
 
DUTIES AND RESPONSIBILITIES: 
Answer the phone and maintain phone log for all incoming calls; checks and responds to voice mail.
 Enters complaint, case, and assessment information in web-based documentation system; enters updates as received.
 Tracks incoming reports and information such as Adult Protective Services reports, nursing home discharge and transfers, facility contact information, etc.; updates appropriate log or tracking tool.
 Following certification as ombudsman, travels to facilities and conducts assessments as needed.
 Following certification as ombudsman, travels to facilities and investigates and resolves long-term care facility residents' complaints as needed. Identifies significant individual and systemic problems affecting residents. problems and brings them to the attention of the District Ombudsman Manager (DOM); obtains access to long-term care facilities and to residents' records; and protects the confidentiality of residents' records, complainants' identities, and ombudsman files. Conducts interviews, reviews documents, and writes reports of findings.
 Assists in preparing, processing and maintaining volunteer paperwork including applications, travel, activity reports, and continuing education training hours.
 Processes miscellaneous incoming mail, emails, and faxes; respond as appropriate; general office filing.
 Assists the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings.
 Tracks inventory of office items such as forms, brochures, promotional items, office supplies, and electronic equipment; prepares orders as needed; coordinate distribution of items to volunteers.
 Serves as primary office contact in the absence of the DOM.
 Performs other duties as assigned
 Travel is required.
 Attendance is an essential function of this job.
 
KNOWLEDGE, SKILLS, AND ABILITIES: 
Possess good organizational skills.
 Ability to handle telephone calls in a courteous and effective manner.
 Ability to communicate effectively both orally and in writing.
 Ability to operate general office equipment.
 Ability to conduct assessments and fact-finding interviews.
 Ability to investigate, analyze and resolve complaints.
 Ability to write reports.
 Ability to deal effectively with people.
 Ability to perform basic arithmetic calculations.
 Knowledge of basic investigative techniques.
 Knowledge of the rules governing Ombudsman investigations and assessments.
 Ability to collect and analyze evidence.
 Ability to use deductive reasoning.
 Ability to analyze information and determine its validity.
 Ability to write accurate investigative reports.
 Ability to make independent decisions.
 Ability to conduct thorough investigations.
 Ability to maintain strict confidentiality.
 Ability to establish and maintain effective working relationships with others.
 Apply the policies, procedures, and programs governing the agency.
 Ability to communicate with others to obtain and verify information.
 Ability to analyze and interpret written, numerical, and verbal data from various sources.
 Ability to type and prepare reports and memoranda accurately and timely.
 Ability to plan and organize to ensure work is completed in accordance with applicable laws, regulations, rules and policies.
 Ability to read, understand, and apply regulations, and policy directives.
 Ability to fulfill all ombudsman program certification and continuing education training requirements.
 Proficiency in Microsoft Office Suite and Windows 2000.
 
REQUIREMENTS: 
If selected for employment applicant will be required to become a certified Ombudsman upon time frame set by employer.
 Travel is required. Operates own private motor vehicle for routine travel within the assigned office's planning and service area. All applicable State and local driving laws and insurance regulations must be strictly adhered to in the operation of the private vehicle while performing State business. You must possess a valid Florida driver’s license.
 
THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA: 
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:
 
Participation in state group insurance (must meet eligibility requirements*). For more details consult with People First at 877-562-7287 or go to: https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees
 Participation in the Florida Deferred Compensation Plan (457b). (For additional details and online enrollment visit MyFloridaDeferredComp.com)
 State of Florida 401(a) FICA Alternative Plan (tax deferred
 Retirement Savings Plan). (
 Flexible Spending Accounts
 
<ul>
<li>Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.</li>
</ul>
OUR ORGANIZATION AND MISSION: 
The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.
 
SPECIAL NOTE: 
Candidate Profile (application) must be complete in its entirety.
 
Include supervisor names and phone numbers of all periods of employment.
 Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
 Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
 It is unacceptable to use the statement “See Resume” in place of entering work history.
 Periods of employment should be entered with the most recent/current listed first.
 If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position. Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement.
 If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
 If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
 All documentation is due by the close of the vacancy announcement.
 
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
 
BACKGROUND CHECKS: 
Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.
 
APPLICANT INFORMATION: 
Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.
 
If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.
 
The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."
 
The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.
 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
 
Location: 
TAMPA, FL, US, 33602 TAMPA, FL, US, 33604 TAMPA, FL, US, 33605 TAMPA, FL, US, 33606 TAMPA, FL, US, 33607 TAMPA, FL, US, 33609 TAMPA, FL, US, 33610 TAMPA, FL, US, 33611 TAMPA, FL, US, 33612 TAMPA, FL, US, 33613 TAMPA, FL, US, 33614 TAMPA, FL, US, 33615 TAMPA, FL, US, 33616 TAMPA, FL, US, 33617 TAMPA, FL, US, 33618 TAMPA, FL, US, 33619 TAMPA, FL, US, 33620 TAMPA, FL, US, 33625 TAMPA, FL, US, 33626 TAMPA, FL, US, 33634 TAMPA, FL, US, 33637 TAMPA, FL, US, 33672 TAMPA, FL, US, 33680 TAMPA, FL, US, 34748
 
#job-location.job-location-inline { display: inline; }
 
Nearest Major Market: Tampa

OPS QUALITY CONTROL ANALYST - 65650048

MediaLab 3D Solutions

<div>SUMMARY:

A Print Project Manager oversees the entire lifecycle of printed materials&mdash;from briefing and prepress through production to final delivery. They act as the central liaison between clients, graphic design, the Production, Print, and Customer Success Teams and external vendors to ensure jobs are completed accurately, on time, and within budget. 
PROFESSIONAL ATTRIBUTES:

Project Management Skills- Attention to detail, strong work ethic, ability to self-QA, and ensure projects are complete, accurate, made to specifications, and executed properly. 
Soft Skills- Exceptional organizational abilities, and the ability to resolve project issues with machinery, supplies, design and other unforeseen roadblocks, under tight deadlines. Personally maintain a positive professional presence with a strong customer service attitude, even under pressure. 
PROFESSIONAL SKILLS:
<ul><li>Strong math abilities and problem-solving skills</li></ul>
<ul><li>Must understand and exhibit strong verbal and written communication</li></ul>
<ul><li>Dependability and solid attendance record</li></ul>
<ul><li>Comfortable in a fast-paced production environment</li></ul>
<ul><li>Ability to multitask and meet deadlines</li></ul>

- Strong initiative required- able to quickly learn new skills
<ul><li>Ability to work independently with minimal direct supervision</li></ul> 
PROFESSIONAL RESPONSIBILITIES:

End-to-End Management- Track and manage multiple concurrent print projects (e.g., large format, digital, offset, packaging) from concept to final shipment/delivery. 
Client &amp; Account Collaboration- Serve as the primary point of contact for external and internal clients, answering inquiries, providing updates, and resolving order discrepancies.

Estimating &amp; Budgeting: Prepare cost estimates, negotiate prices with external vendors, and create purchase orders while adhering to financial margins. 
Prepress &amp; Quality Control- Review and inspect artwork, manage the proofing process, and ensure all specifications (paper weight, ink colors, page sizes) meet quality standards and client specifications. 
Scheduling &amp; Workflow- Coordinate production schedules with internal teams and outside vendors to maximize efficiency and hit strict delivery deadlines. 
ESSENTIAL REQUIREMENTS:

Industry Experience- 2-3+ years of proven experience in print, publishing, or direct mail industries.

Technical Proficiency- Strong working knowledge of print production workflows, prepress requirements, and standard materials.

Software Skills- Familiarity with the Adobe Creative Suite, Microsoft Office, and Print Management Information Systems (MIS) or CRM software. Printers Plan experience is a plus. 
REPORTS:
<ul><li>This position directly reports to the VP of Print and the Print Manager</li></ul>
<ul><li>This position interacts with the Finance Manager in relation to accounting support activities and purchasing.</li></ul>
<ul><li>This position has no direct reports.</li></ul> 
WORK ENVIRONMENT:
<ul>
<li>This position requires working at a computer, workstation, operating print machinery, sitting or standing for long periods of time, in a warehouse or office environment.</li>
<li>This position requires medium-to-heavy physical labor.</li>
<li>Work in person in our physical warehouse/office is required.</li>
</ul>
For further insight into our company and culture, visit: www.medialabprinting.com and www.medialab3dsolutions.com 
NOTICE TO ALL APPLICANTS- MediaLab 3D Solutions participates in E-Verify.
<ul>
<li>E-Verify is a web-based system operated by the U.S. Department of Homeland Security (DHS) that helps participating employers confirm workers are eligible for employment in the United States.</li>
<li>The system cross-checks an employee&rsquo;s I-9 information against records in the DHS and Social Security Administration databases to verify the individual&rsquo;s identity and employability status.</li>
</ul>
For more information, review the two postings below for E-Verify participants:

1. The E-Verify poster (issued by the DHS), and 
2.The Right to Work poster (issued by the Department of Justice).</div>

Print Project Manager