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claims adjuster

Thomas McGee Group, A Division of Risk Strategies

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
 </p>
 <p>
  Thomas McGee Group, a division of Risk Strategies, offers tailored solutions for complex risk challenges in the areas of commercial insurance, surety, employee benefits, personal insurance, and third-party claims administration. With over 100 years of experience, the company has established itself as a leading insurance brokerage and risk management firm in the Midwest. Thomas McGee Group focuses on minimizing client risks and providing transparent, cost-effective, and sustainable risk finance programs. Dedicated to innovation, the company continuously evolves to stay ahead of client needs and industry advancements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
 </p>
 <p>
  This is a full-time, on-site role located in Kansas City, MO, for a Claims Adjuster. The Claims Adjuster will be responsible for handling claims from initial reporting to resolution, analyzing insurance coverage, managing claims processes, and coordinating with relevant parties. The role involves processing property damage and other insurance claims, investigating incidents, and ensuring all claims are managed effectively and compliantly.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
 </p>
 <ul>
  <li>
   Proficiency in Claims Handling and Claims Management
  </li>
  <li>
   Understanding of Insurance and Insurance Claims processes
  </li>
  <li>
   Knowledge of Property Damage assessment and resolution strategies
  </li>
  <li>
   Strong analytical, organizational, and problem-solving skills
  </li>
  <li>
   Excellent communication and interpersonal skills for collaboration with clients and stakeholders
  </li>
  <li>
   Ability to work on-site in Kansas City, MO, and adapt to a dynamic work environment
  </li>
  <li>
   Prior experience in claims adjusting, insurance, or related fields is preferred
  </li>
  <li>
   Bachelor&rsquo;s degree in a relevant field or equivalent professional experience is advantageous
  </li>
 </ul>
</div>


Claims Adjuster

McLarens

<div></div><div><div><div><div><div><div><div>Date: Mar 17, 2026
</div></div></div></div><div><div><div><div>Location:
Kansas City - Remote, MO, US
</div></div></div></div><div><div><div><div>Company Brand: McLarens<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Purpose</b></h2>
</div><div><div>Reporting to the Regional Manager, the primary focus of the role will be the handling of General Aviation claims from loss to conclusion. This is an excellent opportunity for an individual experienced within the Aviation claims adjusting field to continue to develop their loss adjusting career within a highly experienced team spanning a global network.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul>
<li><p>Receiving, reviewing, and handling new losses.</p>
</li>
<li><p>Liaising with key stakeholders such as insurers, brokers, insured and retained experts.</p>
</li>
<li><p>Undertaking site visits to investigate and assess the cause/circumstances of the claim and the extent of damage.</p>
</li>
<li><p>Producing written reports identifying scope of damage.</p>
</li>
<li><p>Negotiating and agreeing with key stakeholders to bring claims to a timely and equitable resolution.</p>
</li>
<li><p>Other duties as required and as instructed by Branch Manager.</p>
</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience and Qualifications</b></h2>
</div><div><ul>
<li><p>Background as an Aircraft Maintenance Engineer, Accident Investigator, and/or Pilot.</p>
</li>
<li><p>Knowledge of the independent claims adjusting business through significant experience in claims adjusting or aviation-related fields.</p>
</li>
<li><p>Excellent communication and negotiation skills.</p>
</li>
<li><p>Ability to prepare accurate written reports for technical and non-technical clients.</p>
</li>
<li><p>Thrive in a busy team environment with accountability for your own caseload.</p>
</li>
<li><p>Experience managing multiple priorities and conflicting demands while delivering quality and excellence.</p>
</li>
<li><p>Strong analysis and problem-solving skills.</p></li></ul><br>
<p>
</p><p><b>Licensing and Qualifications:</b></p>
<ul>
<li><p>Must have or attain an appropriate state adjuster license upon joining.</p>
</li>
<li><p>Degree level education or equivalent and/or A&amp;P licenses (desirable).</p></li></ul><br>
<p>
</p></div></div></div><p><b>The workplace</b><br>
<br>
Since 1932, we&rsquo;ve been who people turn to in tough times. That&rsquo;s a huge responsibility. It&rsquo;s also a<br>
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services<br>
firm, with a global network that delivers consistently excellent service supported by deep local<br>
expertise.<br>
<br>
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural<br>
resources, our people get everything they need to impact lives on a global scale. We take our<br>
development seriously and offer careers that empower our people to strive for bigger goals and<br>
reach new heights. And we&rsquo;ve got the expertise to help them get there: our Loss Adjusters boast an<br>
average of over 20 years' experience.<br>
<br>
We&rsquo;re building a culture where talent shines. Where ambition is everything. And people come first.<br>
It's your career, so why compromise?</p><div><br>
What Drives Us:<br>
<br>
At McLarens, our commitments shape every experience- for our clients, our people, and the<br>
communities we serve.<br>
<br>
<ul><li>Purpose: Positively impacting people and communities across the globe.</li><li>Progress: Excellence, expertise, and growth opportunities.</li><li>Place: Our culture of empowerment, support and belonging.</li></ul><br>
<b>
The Benefits:</b></div>
<div>
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought<br>
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you<br>
thrive.<br>
<br>
Here&rsquo;s what else we offer:<br>
<br>
<ul><li>Compensation: Competitive salary and performance-related incentives.</li></ul></div><ul><li><br>
Development: Access to technical training, global knowledge-sharing, and career growth</li></ul>
opportunities.<br>
<br>
<ul><li>Wellbeing &amp; Flexibility: Support to balance professional and personal life (e.g., hybrid work,</li></ul>
flexible schedule where applicable).<br>
<br>
<ul><li>Global Exposure: Opportunity to work with colleagues and clients across different countries.</li></ul><br>
<ul><li>Inclusive Culture: A collaborative environment where your voice and contribution are valued.</li></ul><br>
<p></p>
<p><b>
Individual progress, global purpose. It&rsquo;s all here at McLarens.</b></p><br>
<p></p>
<p><i>
Our Company is an equal employment opportunity employer. The Company&rsquo;s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.</i></p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Kansas City</p></div></div></div><div></div>

Aviation Surveyor

Hancock Claims Consultants

<div><p><b>Hancock Claims Consultants</b> specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management.</p><p>
At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision. Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections.</p><p>
As a <b>Roof Field Inspector</b>, you'll be part of our dynamic network of independent contractors, conducting assessments on steep and high roofs, evaluating exterior and interior damage, and performing underwriting property inspections. Utilizing cutting-edge technology, our inspectors help assess property damage and prevent further harm until permanent repairs are complete.</p><p><b><br>
Please note that this is an Independent Contractor position for our Nationwide Catastrophe role and requires nationwide travel. When deployed, you can expect to be on the road for 2&ndash;3 weeks, with about a week at home between deployments.</b></p><p><b><br>
Successful Technicians possess:</b></p><ul><li>
Ability to safely navigate and inspect any type of roof, specifically steep and high roofs</li><li>
Technical ability to complete inspections in varied weather conditions</li><li>
Professionalism</li><li>
Detail Oriented</li><li>
Strong customer service skills</li><li>
Empathy when dealing with insureds</li><li>
An entrepreneurial spirit</li><li>
Roofing and construction related backgrounds and/or insurance claims experience are a plus but not required</li></ul><p></p><p><b>
Requirements:</b></p><ul><li><b><i>
Must have a reliable Truck, Van or SUV with the ability to transport and carry at least a 32&rsquo; ladder</i></b></li><li><b><i>
Must have a Lidar equip device or the ability to obtain one (ex. iPad Pro/iPhone 12 pro or greater)</i></b></li><li>
Demonstrated knowledge of MS Office applications including Outlook and Teams</li><li>
HAAG Certification is a plus</li><li>
The ability to get any required certifications or credentials to become a part of our contractor pool</li></ul><p>
</p><p>vL4qc9UuQV</p></div>

Nationwide Catastrophe - Field Roof Inspector

Vidor Family Pharmacy

<p><b>Specific Responsibilities:</b></p><ul><li><b>Answer telephone and handle questions that do not require a pharmacist&rsquo;s expertise or judgement.</b></li></ul><ul><li><b>Receive written prescriptions or telephoned refills requests.</b></li></ul><ul><li><b>Gather and record information needed to dispense prescriptions.</b></li></ul><ul><li><b>Store written prescription forms after prescriptions are dispensed.</b></li></ul><ul><li><b>Notify pharmacists of patient or prescriber questions and medication warnings or interactions. Never try to answer these questions. </b></li></ul><ul><li><b>Help pharmacists prepare prescriptions by counting, pouring and labeling medications.</b></li></ul><ul><li><b>Keep pharmacy department supplies (bottles, bags, labels, staples, etc.) well-stocked.</b></li></ul><ul><li><b>Order and check-in medications when they arrive from the suppliers.</b></li></ul><ul><li><b>Prepare insurance claims and verify payment.</b></li></ul><ul><li><b>Help patients find OTC when needed medications. Help stock OTC area when needed.</b></li></ul><ul><li><b>Ring purchases on cash registers</b></li></ul><ul><li><b>Perform housekeeping duties within the pharmacy.</b></li></ul><ul><li><b>Handles sensitive customer information.</b></li></ul><ul><li><b>Manage inventory in Rx area</b></li></ul><ul><li><b>Provide excellent customer service by acknowledging the customer and identifying the customer needs as soon as you see them.</b></li></ul><p>*<br/>Other Responsibilities and Functions:</p><ul><li>Visually verifies and reads information (often in small print).</li></ul><ul><li>Reaches overhead and below knees, including pulling, twisting, and bending.</li></ul><ul><li>Cleaning, sweeping and emptying trash</li></ul><p>*</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Store discount</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Pharmacy technician experience: 1 year (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li></ul><p>Work Location: In person</p>

Certified Pharmacy Technician

The IMA Group

<div>
 <p>
  <span>
   <strong>
    Physician Assistant &ndash; VA Disability Medical Evaluations (Full-Time or Part-Time)
   </strong>
  </span>
 </p>
 <span>
 </span>
 <p>
  <span>
   <strong>
    Schedule Options:
   </strong>
   3&ndash;5 weekday shifts available | 8-hour days | No treatment
  </span>
 </p>
 &nbsp;
 <span>
  <strong>
   Summary:
   <br/>
  </strong>
 </span>
 <span>
  The IMA Group is seeking a compassionate Physician Assistant to perform focused medical evaluations for Veterans applying for VA disability benefits. This role offers both&nbsp;
  <strong>
   full-time and part-time opportunities
  </strong>
  with flexible weekday scheduling. There is no ongoing patient care, prescribing, or on-call responsibilities&mdash;just structured evaluations that make a real impact.
 </span>
 &nbsp;
 <span>
 </span>
 <span>
  <strong>
   What You&rsquo;ll Do:
  </strong>
 </span>
 <ul>
  <li>
   <span>
    Conduct focused medical exams and review medical histories for VA disability claims
   </span>
  </li>
  <li>
   <span>
    Prepare clear, detailed evaluation reports documenting functional limitations
   </span>
  </li>
  <li>
   <span>
    Submit evaluations through our easy-to-use digital platform
   </span>
  </li>
 </ul>
 <span>
 </span>
 <span>
  <strong>
   Who You Are:
  </strong>
 </span>
 <ul>
  <li>
   <span>
    Active Physician Assistant license in good standing
   </span>
  </li>
  <li>
   <span>
    Master&rsquo;s degree in Nursing
   </span>
  </li>
  <li>
   <span>
    1+ year of clinical experience (primary care, urgent care, specialty clinic, or similar)
   </span>
  </li>
  <li>
   <span>
    Preferred backgrounds: Family Medicine, Internal Medicine, Emergency Medicine, PM&amp;R, Orthopedics
   </span>
  </li>
 </ul>
 <span>
 </span>
 <p>
  <span>
   <strong>
    Why You&rsquo;ll Love Working With Us:
   </strong>
  </span>
 </p>
 <ul>
  <li>
   <span>
    <strong>
     Flexible Scheduling:
    </strong>
    Full-time or part-time options (3&ndash;5 eight-hour weekday shifts)
   </span>
  </li>
  <li>
   <span>
    <strong>
     No On-Call:
    </strong>
    Predictable, low-stress work
   </span>
  </li>
  <li>
   <span>
    <strong>
     Comprehensive Benefits (Full-Time):
    </strong>
    Medical, Dental, Vision, 401(k) with match, PTO, tuition/student loan assistance
   </span>
  </li>
  <li>
   <span>
    <strong>
     Purpose-Driven Work:
    </strong>
    Help Veterans receive the benefits they deserve
   </span>
  </li>
 </ul>
 <span>
 </span>
 <span>
  <strong>
   <em>
    The IMA Group is an Affirmative Action/Equal Opportunity Employer
    <br/>
   </em>
  </strong>
 </span>
 <span>
  <br/>
  Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.&nbsp;&nbsp;&nbsp;
 </span>
 <span>
 </span>
</div>


Physician Assistant – Williamsport, PA

Lockton Companies

<div><div><div><div><div><div>Working at Lockton
</div><p>At Lockton, we&rsquo;re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, <b>you belong here.
</b></p></div><div>Secondary locations
<div>Plano
</div></div><div><div><div>Business unit
</div><div>Center Services
</div></div><div><div>Schedule
</div><div>Full-time
</div></div><div><div>Lockton Benefits Offerings
</div><div>Click Here
</div></div><div><div>Workplace
</div><div>In Office
</div></div></div><div></div><div><div><div>Your Responsibilities
</div></div><div><p>Lockton is currently seeking a results-orientated Complex Claims Coordinator who thrives in a fast pace environment
<br>
and constantly strives to improve the client experience.
</p><p><b>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
</b></p><ul><li>Acquire and maintain clinical and financial data/reporting within excel spreadsheets
</li><li>Analyze and interpret client data warehouse information
</li><li>Assist team with claim projections and underwriting reviews
</li><li>Prepare task lists, reports and presentations as needed
</li><li>Develop and update tracking for project and client deliverables
</li><li>Support team with outreach and communication to claims administrators
</li><li>Comply with HIPAA Standards and protect the confidentiality of data
</li><li>Perform special projects as necessary
</li><li>Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
</li></ul></div></div><div></div><div><div><div><div>Qualifications
</div></div><p><b>EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
</b></p><ul><li>2 or 4-year degree (preferably in health-related field), or equivalent work-related experience
</li><li>Understanding of medical terminology
</li><li>Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook)
</li><li>Excellent verbal and written skills, with proven ability to interact with associates at all levels in the organization
</li><li>Excellent time management and organizational skills with ability to manage changing priorities as needed
</li><li>Knowledge of insurance claims processing and/or medical transcription and records is a plus
</li><li>Previous benefits insurance brokerage/consulting experience preferred
</li><li>Certified Self-Funding Specialist Certification preferred; or must be completed within first 6 months of employment
</li><li>Certification in health related/patient care role preferred (LPN, MA, NST, HHA, EMT)
</li><li>Legally able to work in the United States
</li></ul><p>Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive
<br>
compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes
<br>
health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a
<br>
competitive vacation plan and unrivaled career advancement opportunities.</p><p></p><p><br>
</p></div></div><div><div>Equal Opportunity Statement
</div><p>Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
</p><p>At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
</p></div><div><div><div>About Lockton
</div><p>Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what&rsquo;s right every day.
</p><p>At Lockton, we believe in the power of all people. You belong at Lockton.
</p></div><p></p><div><div>How We Will Support You
</div><p>At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
</p><p>We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.</p><p><br>
</p></div></div><div><div>No Agencies Please
</div><p>Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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<div>Our continued commitment to young professionals has once again earned us the 2026 Handshake Early Talent Award. This award recognizes our best‑in‑class recruiting strategies, authentic engagement, and dedication to early‑career talent. We are honored to be named one of the top organizations in the insurance industry. At Lockton, we support, recognize, and believe in the next generation of talent &mdash; and we&rsquo;re committed to developing young professionals who will shape the future of our industry. Create your own path We want you to build a career that&rsquo;s truly your own. That&rsquo;s why we offer strong talent development programs, support for certifications and designations, and growth opportunities that help you pursue a career aligned with your purpose and potential. A benefits package designed around you No matter where you are in your career, we offer benefits that support your financial, personal, and professional wellbeing, including a wellness program, mental health resources, a generous 401(k) match, and even pet insurance. Make an impact At Lockton, we take pride in our culture and our commitment to giving back. Our Associate Resource Groups help Associates connect, lead, and celebrate diverse perspectives while driving meaningful change. We also encourage Associates to support the causes that matter most to them through volunteering, donations, and community engagement. As a global company with strong local relationships, Lockton creates space for real‑world, client‑facing experiences. When you start your career here, we help you build a foundation that lasts. Explore your next step: connect with Lockton on Handshake and explore our website.
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</div></div></div></div><div></div><div><div><div><div>January 21, 2026
</div>Lockton recognized b...
<div>Lockton is proud to be named one of Glassdoor&rsquo;s 2026 Employees&rsquo; Choice Award winners, earning a Top 10 spot on the inaugural Consulting, Finance &amp; Insurance list and securing a place on the U.S. Large Best Places to Work list for the second year in a row. These awards come directly from the people who know us best: our Associates. Glassdoor, a global leader in workplace insights, bases its rankings solely on anonymous, voluntary employee feedback. There is no company-driven nomination or application process, just real reviews from current and former Associates over the past year. &ldquo;This recognition from Glassdoor is especially meaningful because it reflects the experiences and voices of our own people,&rdquo; said Martyn Worsley, Lockton&rsquo;s Chief People Officer. &ldquo;At Lockton, we&rsquo;ve created an environment where people are trusted, supported, and encouraged to grow - both professionally and personally. Our Associates shape our culture every day, and this recognition is a powerful reflection of the care, opportunity, and ownership mindset they experience here. We&rsquo;re building something special at Lockton, and recognition like this reinforces that we&rsquo;re on the right path.&rdquo; From career growth to meaningful work to the freedom to be yourself, our Associates continue to shape a culture that stands out. Here&rsquo;s what some Associates are saying about Lockton on Glassdoor: Excellence is at the core of their educational programs, client facing strategies and culture. It is the Mercedes Benz of global brokerage firms, and anyone fortunate enough to work with a great unit leader gains invaluable experience. Benefits, wellness program, and 401k match are competitive. Over 50 years of building a brand, a culture and a community. Well done, Lockton. -Kansas City, MO Associate Lockton is a great place to work! Family oriented, flexible schedule and great work life balance in my role. -Dallas, TX Associate Strong emphasis on employee well-being and work-life balance. Supportive team environment with approachable leadership. Beautiful office spaces and thoughtful amenities. Great benefits, including generous PTO and health coverage. Opportunity to take on diverse responsibilities and develop new skills. &ndash;Miami, FL Associate Great company with great people! Always feel empowered/supported and management consistently looking to give employees opportunity to move up. -Nashville, TN Associate When Lockton says it cares about their employees, they mean it, and they show it. Lots of pros for us to take advantage of. Management is incredible. My managers are always present, available, and attentive at all times. I feel heard, seen and appreciated. This is the best company I have ever worked for. -Hartford, CT Associate
</div></div></div></div><div></div><div><div><div><div>January 13, 2026
</div>Lockton Releases Ann...
<div>At Lockton, we believe business success and community impact go hand in hand. Our annual Lockton Cares Community Impact Report showcases how Lockton Associates around the world are creating meaningful change through volunteering, charitable giving, and sustainability initiatives that strengthen the communities where we live and work. This commitment to giving back isn&rsquo;t just a program: it&rsquo;s part of our culture. From thousands of volunteer hours to global giving campaigns, Lockton empowers its people to make a difference. That&rsquo;s what sets us apart from our peers and makes Lockton a place where purpose and career growth thrive together. Why Lockton? Empowered people: We trust our Associates to lead, innovate, and give back. Global reach: Impact that spans continents and cultures. Caring culture: A privately held company focused on people, not shareholders. If you&rsquo;re looking for a career where you can grow professionally while making a positive impact, Lockton is the place for you. Explore the full Lockton Cares Community Impact Report.</div></div></div></div></div></div></div></div></div><div></div>

Complex Claims Coordinator - AMAP

Veterans of Foreign Wars

<div><p><b>NATURE OF WORK:
</b></p><p>Serves as the senior human resources leader for the organization, providing strategic and operational leadership across all HR functions. Acts as a trusted advisor to executive leadership on workforce planning, organizational design, talent management, employee relations, and compliance.</p><p>
Leads the development and execution of HR strategies that align with organizational goals, enhance employee engagement, and ensure a high-performing workforce. Oversees all aspects of human resources including compensation, benefits, HRIS, compliance, employee relations, and training and development.</p><p>
Ensures compliance with all applicable federal, state, and local employment laws while fostering a culture of accountability, equity, and continuous improvement.</p><p><b>
TYPICAL DUTIES AND RESPONSIBILITIES:
</b></p><ul><li>Plan, direct and supervise all activities relating to the operations of Human Resources to produce effective results and maximize the return on human capital.</li><li>
Manage Human Resources functions to ensure timely and complete fulfillment of all VFW payroll and employee benefit responsibilities and produce effective personnel policies and procedures that enhance employment, create a desirable work environment, and comply with all legal requirements.</li><li>
Ensure that the human resources are used in an efficient and proper manner to maximize productivity and take prompt remedial action or recommend corrective solutions if necessary.</li><li>
Oversee the procedures and processes used to recruit, select, and promote personnel; work with supervisors to prepare updated job descriptions, establish interview procedures, and assist with the selection of final applicants. Oversee new staff orientation program (including the management of onboarding software) and HRIS management training.</li><li>
Provide guidance in the reassignment and termination of personnel. Provide direction to managers and supervisors for resolution in the handling of disciplinary and corrective actions, monitoring documentation for personnel files, maintaining personnel files, and strategizing on consistent responses to performance challenges. Counsel managers and employees on situational issues; work to resolve employee conflicts; interpret and drive departmental action planning as a result of employee engagement surveys.</li><li>
Oversee general employee relations processes; monitor application of policies to assure fair and consistent treatment of employees. Conduct investigations when employee complaints or concerns are brought forth.</li><li>
Develop, plan, and implement management training to create an effective management team. Provide necessary education and materials to managers and employees including workshops, manuals, and employee handbooks. Continually monitor and update online learning platform to ensure best practices are being presented in the training environment. Ensure that employees reporting to this position are trained and educated in a manner that will produce the highest professional and ethical performance of their duties.</li><li>
Advise Adjutant General and Quartermaster General on a timely basis of important activities or legislative changes affecting policy or procedures.</li><li>
Develop and recommend employee policies and guidelines and implement programs or policies as directed by the Adjutant General or Quartermaster General.</li><li>
Along with the investment committee, coordinate all investment management functions. Review allocations and goals periodically to ensure that all invested managed funds are meeting expectations, recommend changes if objectives change and monitor managed fund portfolios to ensure that allocations are in line with established goals.</li><li>
Negotiate with brokers and insurance agents to ensure that sufficient and cost-effective insurance coverage is obtained for employee group policies and workers&rsquo; compensation. Manage worker&rsquo;s compensation claims to ensure proper handling and disposition. Communicate with physicians and claims representatives if necessary to resolve unusual problems.</li><li>
Lead initiatives related to diversity, equity, and inclusion (DEI), fostering a workplace culture of belonging and fairness. Promote equitable employment practices across the employee lifecycle.</li><li>
Guide organizational development and change management initiatives. Facilitate communication and engagement strategies that support a cohesive and adaptive workplace culture.</li><li>
Oversee HR metrics and analytics to evaluate the effectiveness of HR initiatives and drive strategic decision-making. Track data related to turnover, engagement, performance, and workforce trends.</li><li>
Ensure the effective use of HR technologies and systems (e.g., HRIS) to support department goals. Maintain system integrity, optimize workflows, and lead HR digital transformation initiatives.</li><li>
Collaborate with leadership on workforce and succession planning to meet long-term talent needs. Develop programs to identify, develop, and retain high-potential employees.</li><li>
Contribute to business continuity and emergency response plans from the HR perspective. Ensure employee communication, safety procedures, and remote work protocols are in place during crisis situations.</li><li>
Lead enterprise-wide workforce planning and organizational design initiatives</li><li>
Advise executive leadership on organizational structure, staffing models, and succession planning</li><li>
Direct the development of compensation philosophy and pay structures aligned with market data</li><li>
Oversee HR technology strategy and system optimization (Paycom, LMS, etc.)</li><li>
Lead large-scale HR initiatives (e.g., workforce analysis, policy modernization, HR transformation projects)</li></ul><p><b>
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
</b></p><p>Position requires a bachelor&rsquo;s degree with an emphasis in human resource, finance and business management or equivalent work experience and bachelor&rsquo;s degree in related field. Requires comprehensive understanding of employment law, VFW policies and procedures to advise other managers and supervisors, advanced analytical and human relations skills along with management abilities. Must be able to think strategically and operationally.</p><p>
Position requires the ability to read, analyze, and interpret the most complex human resource related documents pertaining to employee benefit plans, business insurance, financial investments, financial reports, financial markets and requires a sound understanding of actuarial science.</p><p>
Knowledge should be gained through study in an academic environment and experience in the business community and through 5 to 7 years of directly related experience. Prior experience with the VFW is required to understand VFW policies, procedures, and organizational structure. Position requires participation in continuing education courses in specific areas to stay up to date on legislation affecting compensation and benefit issues.</p><p>
Position requires excellent written, verbal, and interpersonal skills as well as presentation and problem-solving abilities. Position requires creative thinking skills to enhance and improve employee benefits and morale with limited financial resources. Position requires excellent interpersonal and coaching skills along with a demonstrated ability to lead and develop Human Resources staff members.</p><p><b>
SCOPE OF POSITION:
</b></p><p>Position reports directly to Adjutant General for human resource functions and works closely with the Quartermaster General for treasury management related functions. Position has myriad responsibilities that impact all VFW employees through a wide range of programs, plans and activities. Plans and prioritizes work on daily, weekly, monthly, and annual basis. Strong leadership skills are required.</p><p>
Position oversees Payroll and Employee Benefits Department staff of two and is responsible for the hiring and firing of this staff. Department has responsibility for payroll in excess of $10 million, employee benefits and other areas that affect every VFW employee. Position evaluates policies and procedures regularly to ensure that they are in compliance and evaluates benefit plans to ensure they are competitive enough to attract and retain good employees yet reasonably priced.</p><p>
Position makes decisions regularly regarding the screening of employment candidates including personnel issues, benefit plan changes, insurance needs and fund transfers. Decisions can have significant financial and operational impact on the organization.</p><p>
Typical problem solving involves ensuring that department operates pursuant to all government and VFW requirements, counseling managers on difficult personnel issues and handled in a manner that will avoid potential litigation, dealing with the third-party administrator on employee medical insurance issues that have become problematic, analyzing various benefit plans and products.</p><p>
Internal contacts include those under direct responsibility, Directors and Managers, and other staff members 70% of the time. Remaining time is with external contacts such as benefit plan consultants, auditors, actuaries, third party administrators, Department Quartermasters, legal counsel, investment managers, bankers, insurance agents or brokers, and attending seminars.</p><p>
Position has an important and far-reaching impact on all areas of organization by developing and maintaining programs and policies that allow the organization to attract and retain talented personnel, by training managers on legal employment practices to avoid costly litigation, and by actively assisting with effective utilization of cash flow resources of the organization. Position has impact on numerous VFW departments through the administration of the retirement plan, long term disability insurance, and group life insurance for their employees.</p><p><b>
WORKING CONDITIONS:
</b></p><p>Meet with executive officers, managers, support staff, outside providers, investment managers, auditors, and consultants much of the time. A small portion of time is spent attending seminars and classes to stay current with legislative changes and trends. The remainder of the time is in a normal office environment sitting at a desk and working at a computer to develop, design, redraft and review policies and benefit plans, analyze investments and prepare investment schedules. Travel is required up to 25% of the time to provide training and support to the Washington D.C. office or to attend HR/Benefit related seminars.</p><p><b>
MAJOR ACCOUNTABILITIES:</b></p><ul><li>
Manage the development, implementation and administration of a comprehensive welfare benefit package and defined benefit plan to ensure that employee needs are met in a timely and cost-effective manner, resulting in a competitive advantage for the company.</li><li>
Responsible for organizational compliance with all local, state, and federal employment related legislation including workers compensation to ensure employees receive appropriate treatment and the company does not intentionally violate any regulations or laws.</li><li>
Manage all payroll and human resources functions to include coordinating the performance appraisal process, engaging in the employee relations function to resolve conflicts, writing, and interpreting human resource policy, maintaining current descriptions of benefit plans and employee records and ensuring the efficient operation of the department in accordance with all regulatory requirements.</li><li>
With the assistance of the Quartermaster General, obtain cost-effective, employee-serving benefits. Recommend changes in benefits offered, especially new benefits aimed at employee satisfaction and retention. Lead the development of employee benefits education training to increase knowledge of benefits and employment practices. Maintain effective flow of information to all employees on matters of payroll and human resources to reduce potential litigation against the organization.</li><li>
Oversee the organization&rsquo;s salary schedule and compensation programs to include pay raises; direct internal and external studies to assure pay equity and market competition; oversee the organization&rsquo;s performance evaluation program; monitor leave practices, overtime practices, etc. Monitor all pay practices and systems for effectiveness and cost containment.</li><li>
Ensure accomplishment of all assigned duties in a timely and professional manner.</li></ul><p>
The above duties are general in nature and are not intended to reflect all of the duties which may be required of the incumbent.</p><p>
</p><p>*This position is not eligible for relocation assistance. *</p><p>
**If not already listed as a requirement for the position, all employees (if eligible) are encouraged to become members of the VFW. If ineligible for VFW membership, employees (if eligible) are encouraged to join the VFW Auxiliary. Additionally, all employees are encouraged to actively promote the benefits of membership into the VFW and VFW Auxiliary to others that qualify.**</p></div><p></p>

Director, Human Resources

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