account management team manager Jobs in Cairo

account management team manager

account manager

account manager team lead

account specialist

administration manager

client account manager

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 We are seeking an experienced Account Management Manager to lead our team of Account Managers. This role is crucial in fostering strong client relationships, ensuring successful delivery and upselling of our solutions, and enhancing overall client satisfaction.
 
 
 
 Key Responsibilities :
 
 
 
 <ul>
 <li>
 Lead and Manage Team: Oversee and mentor a team of Account Managers to ensure high performance and effective client engagement
 </li>
 <li>
 Performance Management: Set performance goals and conduct regular evaluations to assess team members' progress and development
 </li>
 <li>
 Team Development: Provide training and professional development opportunities for Account Managers to enhance their skills and knowledge
 </li>
 <li>
 Collaboration: Foster a collaborative team environment, encouraging knowledge sharing and best practices among Account Managers
 </li>
 <li>
 Resource Allocation: Assign accounts to Account Managers based on expertise and workload to optimize client satisfaction
 </li>
 <li>
 Conflict Resolution: Address any team challenges or client issues that arise, providing guidance and support to ensure resolution
 </li>
 <li>
 Reporting: Monitor team performance metrics and prepare reports for senior management on account management activities and outcomes
 </li>
 <li>
 Client Strategy: Collaborate with Account Managers to develop tailored strategies for key accounts, ensuring alignment with client objectives
 </li>
 <li>
 Merchant Communication: Maintain clear, consistent, and effective communication with merchants to build trust and long-term partnerships
 </li>
 <li>
 Merchant Growth: Conduct regular meetings with merchants to identify new opportunities for growth, collaboration, and value creation
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field
 </li>
 <li>
 5+ years of experience in account management, including at least 2 years in a managerial role. In the e-commerce/shipping industry
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills
 </li>
 <li>
 Strong analytical skills and experience with tracking metrics and performance goals
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 
 </li>
 </ul>
</div>

Account Management Team Manager

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 About the Role
 
 
 
 We are looking for a dynamic and results-driven
 
 Brand Account Manager Lead
 
 to join one of the fastest-growing
 
 fashion retail
 
 companies in Egypt. The ideal candidate will lead a team of sales account managers, manage key retail accounts, and ensure exceptional client satisfaction while driving sales growth and achieving business targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and motivate the sales account management team to achieve and exceed sales targets.
 </li>
 <li>
 Manage and grow relationships with key fashion retail accounts, ensuring long-term partnerships.
 </li>
 <li>
 Develop and execute sales strategies to expand market presence and maximize revenue opportunities.
 </li>
 <li>
 Analyze sales data, market trends, and competitor activities to provide actionable insights.
 </li>
 <li>
 Oversee account planning, forecasting, and reporting for senior management.
 </li>
 <li>
 Collaborate with marketing, merchandising, and operations teams to align sales strategies with brand objectives.
 </li>
 <li>
 Ensure high standards of customer experience and after-sales support.
 </li>
 <li>
 Monitor team performance, conduct regular reviews, and implement training &amp; development programs.
 </li>
 <li>
 Handle escalated client issues with professionalism and provide effective solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in sales/account management, preferably in
 
 fashion retail
 
 .
 </li>
 <li>
 Proven track record in achieving sales targets and managing key accounts.
 </li>
 <li>
 Strong leadership skills with experience in managing and developing sales teams.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in MS Office and CRM tools.
 </li>
 <li>
 Passion for fashion retail and customer engagement.
 </li>
 </ul>
</div>

Account Manager Team Lead

Wadi Degla Trading & Engineering Projects - Egypro

<div>
 
 The ideal candidate will Support the management and development of key client accounts through maintaining strong relationships with clients, coordinating with internal teams to ensure timely order fulfillment, and supporting overall sales objectives.
 
 
 
 
 
 
 
 Main job duties and responsibilities:
 
 
 
 <ol>
 <li>
 Serve as the daily focal point for assigned key clients, ensure their needs are met professionally and efficiently.
 </li>
 <li>
 Assist in developing account plans and executing sales strategies to meet revenue targets.
 </li>
 <li>
 Coordinate with internal departments to ensure smooth and timely delivery of goods.
 </li>
 <li>
 Prepare and follow up on sales quotations, contracts, and purchase orders.
 </li>
 <li>
 Maintain accurate records of client interactions, transactions, and service issues.
 </li>
 <li>
 Monitor order status and provide timely updates to clients regarding shipments, delays, or issues.
 </li>
 <li>
 Help resolve any customer service issues promptly and escalate complex problems as needed.
 </li>
 <li>
 Assist in preparing client reports, sales forecasts, and performance summaries.
 </li>
 <li>
 Stay informed about product offerings, pricing, and market trends relevant to client industries.
 </li>
 <li>
 Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job&rsquo;s specialty.
 </li>
 </ol>
 
 
 
 
 
 
 Educational background and previous experience:
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in
 
 Electrical or Mechanical Engineering.
 
 </li>
 <li>
 From 2 &ndash; 4 years of experience in relevant field.
 </li>
 </ol>
</div>

Key Account Executive

Diversey

<div>
 
 
 Account Manager &ndash; Diversey (Solenis Group)
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Service existing customer programs and provide troubleshooting support when needed.
 </li>
 <li>
 Identify and act on sales and growth opportunities on an ongoing basis.
 </li>
 <li>
 Cross-sell and range-sell by promoting the full range of Diversey products and services to expand customer portfolios and increase sales volume with existing accounts.
 </li>
 <li>
 Manage day-to-day sales activities and build strong relationships with customers and potential business associates to promote Diversey&rsquo;s solutions.
 </li>
 <li>
 Manage all pricing within the assigned territory in line with company objectives.
 </li>
 <li>
 Provide field support by visiting customers to increase business potential and grow the customer base.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Chemistry, Chemical Engineering, or related field.
 </li>
 <li>
 Previous experience in
 
 Quality, Technical Sales, or Chemical background
 
 is preferred.
 </li>
 <li>
 Strong communication and relationship-building skills.
 </li>
 <li>
 Ability to identify sales opportunities and drive business growth.
 </li>
 <li>
 Problem-solving mindset with a customer-focused approach.
 </li>
 </ul>
 
 📩
 
 You can apply here through the link:
 
 
 
 https://solenis.wd1.myworkdayjobs.com/Solenis/job/Cairo-Egypt/Accounts-Manager_R0023947
 
</div>

Account Manager

بنك التعمير والإسكان HD Bank

<div>
 
 
 Job Summary:
 
 
 
 
 The role is focusing on managing all operational and supervisory procedures related to the customer&rsquo;s account opening and KYC data updates
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Ensuring full compliance with the bank&rsquo;s approved policies and procedures related to the account opening and KYC processes.
 </li>
 <li>
 
 Lead and manage the account opening and KYC team to ensure high performance, accuracy and efficiency.
 
 </li>
 <li>
 
 Ensuring high efficiency in executing activities
 
 to maintain customer satisfaction while safeguarding the bank&rsquo;s rights and regulatory obligations.
 </li>
 <li>
 Responsible for ensuring adherence to the established Service Level Agreement (SLA) standards and performance metrics.
 </li>
 <li>
 Develop and update the related policies and procedures to ensure the full compliance with the local regulations and KYC&amp; AML standards.
 </li>
 <li>
 Provide the team with the required ongoing training and coaching on the job, regulatory updates and processes.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications:
 
 
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in Business Administration, Accounting, Economics or relevant Majors.
 </li>
 <li>
 Preference will be given to candidates holding advanced degrees or specialized professional certifications.
 </li>
 <li>
 A minimum of 10 years of experience in banking operations, with a strong preference for expertise aligned with the role&rsquo;s responsibilities. At least 5 of those years should be in managerial or supervisory roles.
 </li>
 </ul>
 
 
</div>

Customers 'Accounts Opening &KYC Operations Manager

Beijing foreign enterprise human resources service Co., Ltd.

<div>
 
 On behalf of World famous ICT company - Huawei, we are looking for
 
 Key Account Manager.
 
 
 
 
 
 
 
 
 Role and responsibilities
 
 
 
 
 &bull; Developing a solid and trusting relationship between major key clients and company
 
 
 &bull; Resolving key client issues and complaints
 
 
 &bull; Developing a complete understanding of key account needs
 
 
 &bull; Anticipating key account changes and improvements
 
 
 &bull; Managing communications between key clients and internal teams
 
 
 &bull; Managing account team assigned to each client
 
 
 &bull; Strategic planning to improve client results
 
 
 &bull; Negotiating contracts with the client and establishing a timeline of performance
 
 
 &bull; Establishing and overseeing internal budgets with the company and external budgets with the client
 
 
 &bull; Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
 
 
 &bull; Collaborating with the sales team to maximize profit by up-selling or cross-selling
 
 
 &bull; Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
 
 
 &bull; Meeting all client needs and deliverables according to proposed timelines
 
 
 &bull; Analysing client data to provide customer relationship management
 
 
 &bull; Expanding relationships and bringing in new clients
 
 
 
 
 
 
 
 Skills AND Experience
 
 
 
 <ul>
 <li>
 Good at using office software.
 </li>
 <li>
 Good data analyst and processing capabilities.
 </li>
 <li>
 Have good communication and collaboration skills.
 </li>
 <li>
 Can focus on result and close tasks timely
 </li>
 <li>
 Strong negotiation skills, with ability follow-through on client contracts
 </li>
 <li>
 Ability to multitask and manage more than one client account
 </li>
 <li>
 Goal-oriented, organized team player
 </li>
 </ul>
</div>

Global Key Account Manager

TBO.COM

<div>
 
 
 Job Title: Key Accounts Manager (Retail/B2A) (Account Management) , Cairo , Egypt
 
 
 
 
 
 
 
 Position Summary:
 
 
 
 The Key Accounts Manager will be responsible for developing, managing, and growing
 
 
 relationships with key accounts. This role will focus on identifying clients&rsquo; needs, building
 
 
 long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction.
 
 
 The ideal candidate should have a strong background in sales and account management
 
 
 within the travel industry, excellent interpersonal skills, and the ability to strategically align
 
 
 client needs with company offerings.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Serve as the primary point of contact for assigned key accounts, handling all client
 
 
 commercial inquiries.
 
 
 &bull; Develop deep relationships with decision-makers and influencers within each
 
 
 account to foster loyalty and retention.
 
 
 &bull; Conduct regular reviews of clients&rsquo; needs, performance metrics, and travel patterns
 
 
 to propose tailored solutions.
 
 
 &bull; Regular partners visit during the week to meet them and build rapport with
 
 
 management and agents.
 
 
 &bull; Develop and implement strategic account plans to meet or exceed sales targets and
 
 
 revenue goals.
 
 
 &bull; Identify and pursue upsell and cross-sell opportunities by promoting additional
 
 
 travel products or services.
 
 
 &bull; Monitor market trends, competitors&rsquo; activities, and client industry developments to
 
 
 position offerings that match client needs.
 
 
 &bull; Facilitate a seamless onboarding experience for new clients, ensuring they are fully
 
 
 trained on using the company&rsquo;s booking platforms and understanding available
 
 
 services.
 
 
 &bull; Organize periodic training sessions for clients on new features, products, and
 
 
 booking solutions.
 
 
 &bull; Attend industry events, conferences, and trade shows to represent the company,
 
 
 strengthen existing relationships, and establish new connections.
 
 
 &bull; Collaborate with cross-functional teams (e.g., marketing, product, operations) to
 
 
 align on client needs and deliver customized solutions.
 
 
 &bull; Analyze sales data, travel trends, and client usage patterns to identify growth
 
 
 opportunities and areas for improvement.
 
 
 &bull; Prepare and present regular performance reports for each account, along with
 
 
 actionable insights and recommendations to improve sales and service quality.
 
 
 &bull; Maintain accurate records of client interactions, sales activities, and account
 
 
 progress in CRM tools.
 
 
 &bull; Proactively resolve any issues, complaints, or service challenges that may arise,
 
 
 ensuring client satisfaction and retention.
 
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 &bull; Education: Bachelor&rsquo;s degree in business, Travel Management, or a related field. A
 
 
 master&rsquo;s degree or additional certifications in travel/tourism or sales is a plus.
 
 
 &bull; Experience: 3-5+ years of experience in key account management, sales, or
 
 
 business development within the B2B travel or related industry.
 
 
 &bull; Industry Knowledge: Strong understanding of the travel sector, booking platforms,
 
 
 and common challenges in corporate/B2B travel.
 
 
 &bull; Sales and Negotiation Skills: Proven track record of achieving sales targets, with
 
 
 excellent negotiation and persuasion skills.
 
 
 &bull; Analytical Skills: Ability to interpret data, analyze account performance, and
 
 
 generate actionable insights.
 
 
 &bull; Customer-Centric Approach: Strong focus on client satisfaction and relationship-
 
 
 building.
 
 
 &bull; Technical Proficiency: Familiarity with CRM software and booking platforms.
 
 
 &bull; Communication Skills: Excellent verbal and written communication skills, with the
 
 
 ability to present ideas clearly and professionally.
 
 
 
 
 
 
 Key Competencies:
 
 
 
 &bull; Client Relationship Management
 
 
 &bull; Strategic Thinking and Planning
 
 
 &bull; Sales and Revenue Optimization
 
 
 &bull; Problem Solving and Decision Making
 
 
 &bull; Team Collaboration and Coordination
 
 
 &bull; Adaptability and Resilience
 
</div>

Key Account Manager (Travel Industry)

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