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client experience manager

Tiffany & Co.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
  <br/>
  <br/>
 </strong>
 <em>
  At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
  <br/>
  <br/>
 </em>
 <em>
  It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
  <br/>
  <br/>
 </em>
 <em>
  We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
  <br/>
  <br/>
 </em>
 The Team Manager (or Assistant Store Manager) will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience. S/he will assume oversight for the store when the Store Manager is not present. The manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
 <br/>
 <br/>
 <strong>
  Responsabilities:
  <br/>
  <br/>
 </strong>
 <strong>
  SALES
  <br/>
  <br/>
 </strong>
 <strong>
  Deepen the relationship with our clients to achieve or exceed sales target, product category sales targets, and relevant KPIs:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and motivate the team to consistently achieve or exceed store sales target.
  </li>
  <li>
   Drive client development activities among individual team members to cultivate new and existing clients.
  </li>
  <li>
   Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally.
  </li>
  <li>
   Drive business through key product pillars and KPIs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SERVICE
  <br/>
  <br/>
 </strong>
 <strong>
  Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, model and coach based on client feedback.
  </li>
  <li>
   Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times.
  </li>
  <li>
   Optimize hospitality and store amenities to create unique experiences.
  </li>
  <li>
   Take action on client feedback to improve client service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  TALENT
  <br/>
  <br/>
 </strong>
 <strong>
  Attract, hire, and retain top talent to cultivate a climate of high performance:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
  </li>
  <li>
   Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent
  </li>
  <li>
   Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
  </li>
  <li>
   Leverage and utilize training and development offerings to effectively support growth and development to drive performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  OPERATIONS EXCELLENCE
  <br/>
  <br/>
 </strong>
 <strong>
  Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure exceptional operational support to drive sales and service.
  </li>
  <li>
   Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
  </li>
  <li>
   Ensure compliance with all internal control procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 5 years of retail or luxury retail store management experience or relevant client related experience (e.g., hospitality).
  </li>
  <li>
   Proven track record in sales generation, managing the achievement of sales results.
  </li>
  <li>
   Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
  </li>
  <li>
   Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
  </li>
  <li>
   Turkish and English speaking abilities are mandatory, a third language is an appreciated plus.
   <br/>
   <br/>
  </li>
 </ul>
 Preferred Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   A college/university degree.
  </li>
  <li>
   Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
   <br/>
   <br/>
  </li>
 </ul>
</div>


Team Manager (Assistant Store Manager) | NEW OPENING - Istanbul Airport

Beymen Group

<div>
 <p>
  T&uuml;rkiye ve d&uuml;nya l&uuml;ks moda sahnesinin &ouml;nemli oyuncular&inodot;ndan Beymen ve T&uuml;rkiye&rsquo;nin &ouml;nc&uuml; markalar&inodot; Network ve Divarese, 2019 y&inodot;l&inodot;nda Beymen Group olarak yat&inodot;r&inodot;m fonu Mayhoola&rsquo;n&inodot;n b&uuml;nyesine kat&inodot;ld&inodot;. Mayhoola&rsquo;n&inodot;n 2015&rsquo;ten bu yana ger&ccedil;ekle&scedil;tirdi&gbreve;i yat&inodot;r&inodot;mlar&inodot;n devam&inodot; olarak bu ad&inodot;m, T&uuml;rkiye l&uuml;ks perakende ve moda sekt&ouml;r&uuml;nde bug&uuml;ne kadar yap&inodot;lan en b&uuml;y&uuml;k yabanc&inodot; yat&inodot;r&inodot;m olma &ouml;zelli&gbreve;i ta&scedil;&inodot;maktad&inodot;r. Mayhoola yat&inodot;r&inodot;m fonu portf&ouml;y&uuml;nde Beymen Group&rsquo;un yan&inodot; s&inodot;ra Valentino, Balmain ve Pal Zileri gibi d&uuml;nyan&inodot;n &ouml;nde gelen markalar&inodot; da yer almaktad&inodot;r.
 </p>
 <p>
  Kendini her ge&ccedil;en g&uuml;n yenileyerek ve zaman&inodot;n ruhunu elden b&inodot;rakmadan gelece&gbreve;e do&gbreve;ru ilerleme slogan&inodot;n&inodot; benimseyen Beymen Grup, 900&rsquo;&uuml; a&scedil;k&inodot;n markay&inodot; bir arada sunan Beymen ma&gbreve;azalar&inodot;, d&uuml;nyaca &uuml;nl&uuml; markalar&inodot;n butikleri, Beymen Club, Network ve Divarese ma&gbreve;azalar&inodot;, e-ticaret ve mobil uygulamalar&inodot; ile herkesi modan&inodot;n ilham veren d&uuml;nyas&inodot;na davet etmektedir.
 </p>
 <p>
  Benimsedi&gbreve;i ilkeleri, de&gbreve;erleri ve sosyal sorumluluk anlay&inodot;&scedil;&inodot;yla toplumda fark yaratan Beymen Grup; Yarat&inodot;c&inodot;, i&scedil;ini tutku ile yapan, cesur, s&uuml;rekli &ouml;&gbreve;renen ve m&uuml;&scedil;teri mutlulu&gbreve;unu ilke edinmi&scedil; olan ailemize,
  <strong>
   VIC / Clienteling Events Manager
  </strong>
  ar&inodot;yor!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Aranan Nitelikler
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin
   <strong>
    &Idot;leti&scedil;im, Halkla &Idot;li&scedil;kiler, &Idot;&scedil;letme, Moda, Pazarlama
   </strong>
   gibi b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   L&uuml;ks perakende veya moda sekt&ouml;r&uuml;nde
   <strong>
    m&uuml;&scedil;teri ili&scedil;kileri / etkinlik y&ouml;netimi
   </strong>
   alan&inodot;nda en az 8 y&inodot;l deneyimli,
  </li>
  <li>
   VIP m&uuml;&scedil;teri segmenti ve l&uuml;ks marka ileti&scedil;imi konusunda bilgi sahibi,
  </li>
  <li>
   &Uuml;st d&uuml;zey ileti&scedil;im ve temsil becerilerine sahip, m&uuml;&scedil;teri odakl&inodot;,
  </li>
  <li>
   Prezantabl, kurumsal temsile uygun, diksiyonu d&uuml;zg&uuml;n,
  </li>
  <li>
   Proaktif, &ccedil;&ouml;z&uuml;m odakl&inodot; ve yo&gbreve;un tempoda &ccedil;al&inodot;&scedil;maya yatk&inodot;n,
  </li>
  <li>
   Organizasyon kabiliyeti y&uuml;ksek, g&uuml;&ccedil;l&uuml; planlama ve takip becerisine sahip,
  </li>
  <li>
   &Idot;leri seviyede &Idot;ngilizce bilen,
  </li>
  <li>
   M&uuml;&scedil;teri deneyimini farkl&inodot;la&scedil;t&inodot;racak &ouml;zg&uuml;n fikirler geli&scedil;tirebilen.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&scedil; Tan&inodot;m&inodot;
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   VIP m&uuml;&scedil;teri davetleri, lansmanlar ve &ouml;zel etkinliklerin organizasyon s&uuml;re&ccedil;lerinde aktif g&ouml;rev almak,
  </li>
  <li>
   L&uuml;ks marka temsilcileri ve i&scedil; ortaklar&inodot; ile etkin ileti&scedil;im kurmak,
  </li>
  <li>
   M&uuml;&scedil;teri deneyimini en &uuml;st seviyede sa&gbreve;lamak i&ccedil;in bire bir ileti&scedil;im y&uuml;r&uuml;tmek,
  </li>
  <li>
   VIC/Clienteling ekibiyle yak&inodot;n &ccedil;al&inodot;&scedil;arak y&inodot;ll&inodot;k etkinlik planlamalar&inodot;n&inodot; yapmak,
  </li>
  <li>
   Etkinlik sonras&inodot; m&uuml;&scedil;teri geri bildirimlerini ma&gbreve;aza ekipleriyle koordineli olarak takip etmek ve raporlamak,
  </li>
  <li>
   Marka stratejisiyle uyumlu, yarat&inodot;c&inodot; ve yenilik&ccedil;i etkinlik konseptleri geli&scedil;tirerek m&uuml;&scedil;teri deneyimini g&uuml;&ccedil;lendirmek,
  </li>
  <li>
   Etkinliklerin sadece operasyonel de&gbreve;il, u&ccedil;tan uca m&uuml;&scedil;teri deneyimini kapsayacak &scedil;ekilde tasarlanmas&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   Yeni trendleri ve global etkinlik formatlar&inodot;n&inodot; takip ederek Beymen marka stratejisine uygun yarat&inodot;c&inodot; &ouml;neriler geli&scedil;tirmek.
  </li>
 </ul>
 <p>
 </p>
</div>


VIC / Clienteling Events Manager

MediaMarkt Turkey

<div>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree preferably in Engineering, Economics, or Management
  </li>
  <li>
   Good working knowledge of MS Office,
  </li>
  <li>
   Competency in data using tools such as Power BI, Tableu is a plus.
  </li>
  <li>
   Minimum 10 years experience in Customer Experience, Consumer Insights, or Market Research,
  </li>
  <li>
   Strong analytical skills and KPI tracking,
  </li>
  <li>
   Advanced level of English both verbal and written,
  </li>
  <li>
   Support open communication and feedback culture,
  </li>
  <li>
   Open to change and innovation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
  <li>
   Understanding, aggregating, and analyzing customer feedback from different platforms (NPS surveys, contact center, customer reviews, complaints, mystery shopper studies, ad-hoc customer research etc.),
  </li>
  <li>
   Investigating the root cause of customer pain points, bring actionable insights to improve end to end customer journey,
  </li>
  <li>
   Strictly monitoring CX KPIs and presents weekly and monthly results to management board and internal stakeholders,
  </li>
  <li>
   Guiding the cross-discipline teams regarding Customer Journey improvements and follow up the actions,
  </li>
  <li>
   Identifying and driving improvements in the customer experience strategy for all touch points (E-commerce, stores, after sales, other services etc.),
  </li>
  <li>
   Managing the journey across platforms, channels, and touch points,
  </li>
  <li>
   Preparing and providing customer experience trainings within the organization (Store openings, CEM trainings in existing stores, etc.),
  </li>
  <li>
   Providing the necessary support in the demands and needs of the CEMs in the stores regarding customer experience processes,
  </li>
  <li>
   Managing 3rd party agencies regarding all Market Research activities for MediaMarkt Turkey,
  </li>
  <li>
   Leading and coaching the CX team,
  </li>
  <li>
   Managing CX projects and be part of all customers faced projects within the organization,
  </li>
  <li>
   Collaborating with global CX team to improve reporting tools and bring local needs to their attention,
  </li>
  <li>
   Following best practices for Customer Experience in OmniChannel world and adapt relevant practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  In our journey which is driven with our goal of becoming the first choice as the trusted retailer for tailored solutions in a tech-driven world, we are growing rapidly with more than 102 stores today in Turkey. With the strength of MediaMarktSaturn Retail Group as the number one consumer electronics retailer in Europe, we bring technology together with our customers and make their lives easier with the services we offer. If you are a person who likes to think, speak with data and take action, it is time to join us!
 </p>
 <p>
  Sustainable growth is possible with equal opportunities and different perspectives. As MediaMarkt Turkey, we take care to avoid any discrimination such as race, religion, gender, sexual orientation, disability status. We think that all candidates who apply to us should have transparent, fair and equal rights. By trying to be a role model in our sector, we believe in the power of diversity and inclusion which help us to grow together.
 </p>
 <p>
  By applying to this job posting, you acknowledge that the individuals provided as references may be contacted for reference checks and their contact information has been shared with their knowledge and consent. You also consent to the retention of the information you provided to the Company during your job application for up to 1 year, for the purpose of assessing your suitability for similar positions that may arise in the future, after which it will be disposed of. If you are unable to fulfill the reference commitment or if you do not wish your resume to be retained, you may inform us.
 </p>
 <p>
  <strong>
   For detailed information regarding protection of your personal data you may access the following link:
  </strong>
 </p>
 <p>
  <strong>
   Ki&scedil;isel verilerinizin i&scedil;lenmesine dair ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in a&scedil;a&gbreve;&inodot;da link i&ccedil;erisinde yer alan ayd&inodot;nlatma bildirimimizi inceleyebilirsiniz;
  </strong>
 </p>
 <p>
  <strong>
   &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni
  </strong>
 </p>
</div>


Customer Experience Department Manager

Pfizer

<div>
 People Experience Business Partner
 <br/>
 <br/>
 <strong>
  How We Impact Patients
  <br/>
  <br/>
 </strong>
 The People Experience team consists of dedicated, agile, and solution-oriented professionals who think boldly and challenge conventional approaches to foster meaningful work and inclusive growth. As a People Experience Business Partner, your diverse perspectives and experiences are instrumental in shaping a thriving workforce. Whether you're leading talent acquisition efforts, supporting colleagues through key moments, or enabling leadership effectiveness, you contribute directly to our shared goal: making Pfizer Turkey an inclusive, inspiring, and exceptional workplace for all.
 <br/>
 <br/>
 <strong>
  How You Will Contribute
  <br/>
  <br/>
 </strong>
 We believe that our team is the most valued resource for our success. We invite you to a challenging career in Pfizer People Experience Division as a People Experience Business Partner. The key responsibilities in this role include: Core components Reporting to the People Experience Sr. Director, People Experience Business Partner will
 <br/>
 <br/>
 <ul>
  <li>
   Take initiative in diverse projects which would bring added value to both People Experience and overall business
  </li>
  <li>
   Assume active role in introducing effective PX solutions as a strategic partner to several business divisions
  </li>
  <li>
   Work in partnership with all internal/external stakeholders in the business to provide coaching, support and influence organizational capability readiness.
  </li>
  <li>
   Provide full-fledged consultancy and commercially focused PX solutions that support the business area in conjunction with strategic goals.
   <br/>
   <br/>
  </li>
 </ul>
 Partner with Senior Management Teams during periods of change and transformation, offering expertguidance on change management initiatives and organizational restructures.
 <br/>
 <br/>
 <ul>
  <li>
   Work with other PX Business Partners in designing models as well as fine-tuning active systems in linewith the changing dynamics and needs
  </li>
  <li>
   Identify short- and long-term resourcing challenges. Build and maintain local talent pipeline plans,coordinate workforce supply and demand, and advise on recruitment and retention strategies.
  </li>
  <li>
   Embed a performance management culture within the business area as a means of driving businessimprovement by ensuring clear objectives, feedback, and the improvement of customer service
  </li>
  <li>
   Contribute to the development of the wider PX strategy and work closely with the Senior People Experience Management Team
   <br/>
   <br/>
  </li>
 </ul>
 Utilize people analytics and metrics to identify gaps, uncover opportunities, and develop data-driven solutions.
 <br/>
 <br/>
 <ul>
  <li>
   Work with colleagues and managers to resolve people-related issues, particularly performance management and colleague grievances, escalating issues requiring investigation, and/or discipline to the relevant teams.
  </li>
  <li>
   Lead targeted engagement and retention initiatives, leveraging tools like Workday and collaborating with functions such as Total Rewards and Organizational Development
  </li>
  <li>
   Lead strategic talent conversations using tools like Visier to assess internal talent landscapes, succession pipelines, and mobility opportunities
  </li>
  <li>
   Foster strong collaboration with PX Operations, Compensation &amp; Benefits, and regional Centers of Excellence to ensure seamless execution of people strategies and alignment with global frameworks.
  </li>
  <li>
   Demonstrate a consistently positive, solution-focused mindset, proactively identifying opportunities and navigating challenges with resilience and agility.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Expect
  <br/>
  <br/>
 </strong>
 Must-Have:
 <br/>
 <br/>
 University Degree in Business Management, Economics, Industrial Engineering or equivalent
 <br/>
 <br/>
 <ul>
  <li>
   Minimum of 4 years of professional experience
  </li>
  <li>
   Excellent analytical and problem-solving skills
  </li>
  <li>
   High level of ownership of complex situations and accountability in delivering results, working with cross-functional teams and colleagues at all levels of an organization.
  </li>
  <li>
   Consistently demonstrates a positive, proactive, and solution-focused mindset, fostering collaboration and resilience in dynamic environments
  </li>
  <li>
   Ability to generate innovative ideas and solutions, growth mindset
  </li>
  <li>
   Results and detail orientation along with project management and prioritization skills
  </li>
  <li>
   Excellent operational and interpersonal skills with a strong emphasis on partnering
  </li>
  <li>
   Ability to resolve complex issues and manage contention under pressure
   <br/>
   <br/>
  </li>
 </ul>
 Excellent written and verbal (formal and informal) communication skills
 <br/>
 <br/>
 <ul>
  <li>
   Excellent team-player with advanced presentation and consulting skills
   <br/>
   <br/>
  </li>
 </ul>
 High level of English and Turkish proficiency
 <br/>
 <br/>
 <ul>
  <li>
   Advanced level of MS Office (Excel, PowerPoint) programs
   <br/>
   <br/>
  </li>
 </ul>
 Purpose
 <br/>
 <br/>
 <strong>
  Breakthroughs that change patients' lives...
 </strong>
 At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
 <br/>
 <br/>
 School of Leaders
 <br/>
 <br/>
 We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!
 <br/>
 <br/>
 Flexibility
 <br/>
 <br/>
 We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let&rsquo;s start the conversation!
 <br/>
 <br/>
 Equal Employment Opportunity
 <br/>
 <br/>
 We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms &ndash; allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
 <br/>
 <br/>
 People Experience
 <br/>
 <br/>
</div>


Manager/Sr. Associate, People Experience

BDR Thermea Group B.V.

<div><div>With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m&sup2; site in Istanbul.   </div><div>
As one of Turkey&rsquo;s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a Netherlands-based global leader and one of Europe&rsquo;s top three HVAC companies.</div><div>
Together with BDR Thermea, we combine global expertise with local strength &mdash; all guided by the Group&rsquo;s core values:</div><div>
   One Team |    Customer Focus |    Sustainable Future</div><div></div><div>
We are looking for an Experience Center Worker to join our growing team&mdash;someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.</div><div></div><div>
Key Responsibilities</div><ul><li><div>
Use the Mobile Experience Vehicle to regularly and professionally promote the Heat Pump product to potential customers within the assigned region, explaining its features and application areas,</div></li><li><div>
Ensure proper and effective display of products within the mobile vehicle; contribute to the improvement of display setups and enhance the effectiveness of promotional materials,</div></li><li><div>
Communicate all customer feedback&mdash;both positive and negative&mdash;regarding the products to the relevant departments for reporting,</div></li><li><div>
Organize sales and marketing activities as part of the Mobile Experience Vehicle project; provide suggestions for campaigns to managers and ensure approved campaigns achieve their intended goals,</div></li><li><div>
Act in accordance with relevant procedures and guidelines during all sales and marketing operations involving the Mobile Experience Vehicle,</div></li><li><div>
Report all campaign and sales activities</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
Bachelor's degree from relevant university departments,</div></li></ul><ul><li><div>
Minimum 2 years of experience in Retail, Store Management, HVAC (Heating-Cooling), or similar industries,</div></li><li><div>
Actively drives a vehicle,</div></li><li><div>
Holds a valid SRC certificate,</div></li><li><div>
Willing and able to travel,</div></li><li><div>
Highly experienced in human relations and customer communication,</div></li><li><div>
Sales- and customer-oriented with strong persuasion skills,</div></li><li><div>
A team player with strong communication skills,</div></li><li><div>
Residing in or able to travel from &#304;zmir, Ayd&#305;n, or Mu&#287;la.</div></li></ul><div></div><div>
Benefits</div><div>
At Baymak, we believe that work should enrich your life&mdash;not just your calendar. Here&rsquo;s how we support your well-being and motivation:</div><ul><li><div>
Annual shopping vouchers and monthly snack &amp; beverage allowances</div></li><li><div>
An extra day off on your birthday&mdash;because your special day matters</div></li><li><div>
Comprehensive hybrid health insurance for you and your loved ones</div></li><li><div>
Support packages for children, education, birth, marriage, and bereavement</div></li></ul><div></div><div>
What&rsquo;s Life Like at Baymak?</div><ul><li><div>
A supportive work environment where you&rsquo;re free to share your ideas</div></li><li><div>
A company culture that values unity and collaboration with our #OneTeam mindset</div></li><li><div>
A sustainable workplace that invests in your personal and professional growth</div></li></ul><div></div><div><div><div><div><div><div><div><div>
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&amp;I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&amp;I policy on our website to find out more.</div></div></div></div></div></div></div></div></div>
<br><div><p>Baymak'ta &Ccedil;al&#305;&#351;mak</p><div><div><div><div><div>
55 y&#305;l&#305; a&#351;k&#305;n k&ouml;kl&uuml; bir ge&ccedil;mi&#351;e sahip olan Baymak, Tuzla/&#304;stanbul &rsquo;da toplam 60.000m&sup2; alan &uuml;zerinde iki &uuml;retim tesisi ile &uuml;retim yapmaktad&#305;r. T&uuml;rkiye genelinde yakla&#351;&#305;k 500 m&uuml;nhas&#305;r bayisi, 2100&rsquo;den fazla sat&#305;&#351; noktas&#305; ve 250 &rsquo;nin &uuml;zerinde yetkili servisleri ile faaliyet g&ouml;stermekte olan Baymak, 500 'den fazla &ccedil;al&#305;&#351;an&#305; ile birlikte &uuml;st&uuml;n kalite ve hizmet anlay&#305;&#351;&#305; &ccedil;er&ccedil;evesinde her zaman ileri teknoloji ile &uuml;retim yapmay&#305; hedeflemektedir. Bulundu&#287;u sekt&ouml;rde T&uuml;rkiye 'nin &ouml;nde gelen &uuml;reticilerinden olup 2013 y&#305;l&#305; itibariyle %100 BDR THERMEA Grup &#351;irketi haline gelmi&#351;tir.</div><div></div><div>
BDR Thermea Grubu, Baxi (&#304;ngiltere) - De Dietrich (Fransa) ve Remeha (Hollanda) &#351;irketlerinden olu&#351;makta olup T&uuml;rkiye, &#304;ngiltere, &#304;talya, Almanya, Fransa, &#304;spanya ve Hollanda&rsquo;da bulunan &uuml;retim tesisleri ile 2 milyar dolar&#305; a&#351;an ciroya ve 7.000&rsquo;e yak&#305;n &ccedil;al&#305;&#351;ana sahip, &#305;s&#305;tma sekt&ouml;r&uuml;nde Avrupa&rsquo;n&#305;n 3. dev grubu olarak 82 &uuml;lkede aktif ticaret yapan &ouml;nc&uuml; bir Hollanda firmas&#305;d&#305;r.</div></div></div></div></div></div><div></div>

Experience Center Worker

CHANEL

<div><div>As true Ambassador of the House within &#304;stanbul &#304;stinye Park Fashion boutique, you ensure the ultimate experience in our Fashion boutique throughout the client journey.</div><div>
The Client Coordinator mission is to fully embody the CHANEL relational promise within the boutique by providing to all clients an unique &amp; singular experience entering in &#304;stanbul &#304;stinye Park Fashion Boutique. Based on the different moments of the client journey, you will have a strong impact on:</div><div></div><div>
Welcome: personalized &amp; warm</div><ul><li>
Client recognition &amp; personalized welcome &ndash; especially of TOP clients (incl. International Hospitality coordination)</li><li>
Ease &amp; dispatch the flows depending on client profile (sav, rdv, top clients) &amp; introduce clients to a welcome area</li><li>
Development of a professional and reliable hostess team in close collaboration with the Hostess agency</li><li>
Guarantee optimal use of queue management system &amp; coordinate appointments allocation between Online appointment booking and personal appointments taken by the Fashion Advisors</li><li>
Monitor LES RDV mode: brief the team every morning, track attendance &amp; purchase - open rdv based on boutique needs and attribute existing rdv based on presence</li><li>
Support the deployment of new CX projects/apps to improve client experience in boutique</li></ul><div></div><div>
During: unique &amp; surprising</div><ul><li>
Introduce the boutique storytelling (while hostess takes client information) and introduce the different areas of the boutique, to make them feel free to ask any question until a fa is available</li><li>
Create the link with other team members such as with boutiques managers in case of client litige; with tea lady (whatsapp to tea lady &amp; EasyBoutique)</li><li>
Ensure the best boutique atmosphere: adjustment with VM team, temperature, music, beverages</li><li>
Coordinate with sales manager to feed the gaps if necessary (FA unavailability, avoid any leave of client unaccompanied etc&hellip;) &agrave; partnering with the FA to ensure smooth flows in the boutique and optimal client experience</li></ul><div></div><div>
Farewell: memorable now &amp; forever</div><ul><li>
Ensure all clients are accompanied to the exit, call taxis if needed</li><li>
Farewell word to monitor satisfaction of the visit + monitor after sales survey and follow-up with the team</li><li>
Take care of deliveries to the clients if needed</li><li>
Birthdays management: list checking with fashion advisors</li><li>
La bulle support: weekly priorities reminder &amp; time slot coordination to support sales manager</li><li>
Events coordination support: targeting/client identification, event organisation support &amp; follow-up together with marketing manager</li><li>
Client experience ambassador: pulse index, voc, google reviews monitoring, access to google reviews to be able to answer to clients and tackle critical cases</li></ul><div></div><ul><li>1 morning brief per month to be animated (successful client stories, black &amp; white pearls)</li><li>Double reporting to &#304;stanbul &#304;stinye Park Boutique Manager &amp; Client Marketing Manager</li></ul><div></div><div>
Profile</div><div>
Client and service-oriented, previous experience in the Retail or hospitality industry (luxury hotels) would be greatly appreciated. Soft skills above all:</div><ul><li>
Emotional &amp; situational intelligence</li><li>
Solution driven with common sense</li><li>
Eye for detail &amp; good memory (client recognition)</li><li>
Ability to handle stressful situations with grace &amp; flexibility</li><li>
Energized by human interactions &amp; empathetic</li><li>
Genuine service mindset</li><li>
Not a hotel concierge (no management of special requests, no restaurant bookings&hellip;)</li></ul><div></div><div><i>
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.</i></div></div>

Client Coordinator

Hilton

<div><p>Corporate Sales Manager</p>
THE ROLE<p>
At Hilton, we are committed to delivering exceptional commercial performance while building strong and lasting partnerships with our corporate clients. As a Corporate Sales Manager, you will be responsible for driving sales activities, managing key corporate accounts, and supporting the Commercial team in achieving revenue goals. This role offers an exciting opportunity to contribute to Hilton&rsquo;s continued success by developing long-term client relationships and ensuring exceptional service.</p><p><b>
Position Title:</b> Corporate Sales Manager<br>
<b>Location:</b> &#304;stanbul<br>
<b>Company: </b>Hilton &ndash; T&uuml;rkiye<br>
<b>Hotel: </b>Hilton &#304;stanbul Bosphorus<br>
<b>Job Type:</b> Full-Time<br>
<b>Salary: </b>Competitive, with benefits package</p>
ROLE OVERVIEW<p>
We are looking for a motivated and detail-oriented Corporate Sales Manager to join our Commercial team at Hilton &#304;stanbul Bosphorus. You will manage corporate sales efforts by maintaining and growing existing accounts, developing new opportunities, and ensuring that Hilton remains the preferred choice for corporate clients. Your proactive approach, strategic mindset, and excellent communication skills will contribute to the success of Hilton&rsquo;s corporate sales segment.</p>
KEY RESPONSIBILITIES<ul><li><p>
Develop and implement sales methods &amp; approaches to maintain strong client relationships within the corporate and travel segments.</p></li><li><p>
Represent Hilton in rate negotiations and successful promotions to meet business needs.</p></li><li><p>
Conduct a minimum of 4 sales calls per day and/or 20 per week, ensuring effective account coverage.</p></li><li><p>
Participate in joint sales calls with team members for Top Corporate Accounts.</p></li><li><p>
Manage sales systems (HSMS, RFP, etc.) to source and respond to leads in a timely manner.</p></li><li><p>
Promote and coordinate central sales &amp; marketing initiatives to the assigned account base.</p></li><li><p>
Negotiate rate agreements with customers as required.</p></li><li><p>
Handle and respond to client requests promptly.</p></li><li><p>
Maintain effective communication with the General Manager and operating departments, providing market insights when needed.</p></li><li><p>
Provide sales training, guidance, and account management support to junior colleagues as directed by the Commercial Manager.</p></li><li><p>
Prepare and deliver the following reports:</p></li><li><p>
Weekly sales call activity plan.</p></li><li><p>
Weekly activity report.</p></li><li><p>
Monthly &ldquo;3-month rolling action plan.&rdquo;</p></li><li><p>
Ensure up-to-date account and contact profiles for the corporate team, with records available for audit.</p></li><li><p>
Continuously update mailing lists and client information databases.</p></li><li><p>
Coordinate, delegate, and assign sales calls to junior colleagues when required.</p></li><li><p>
Analyze competitor strategies and recommend rate positioning and promotional tactics.</p></li><li><p>
Represent Hilton at international sales trips, fairs, and roadshows as directed.</p></li><li><p>
Respond to client and ISO business requests within 24 hours, ensuring professional communication.</p></li><li><p>
Manage annual and seasonal corporate account contract renewals in coordination with the Sales Director/Commercial Manager.</p></li><li><p>
Attend hotel inspections, corporate events, and PR gatherings to strengthen relationships.</p></li><li><p>
Conduct regular competitor hotel visits and report activities to the Commercial team.</p></li><li><p>
Stay updated on market developments, trends, and opportunities, providing insights to the Commercial Manager.</p></li><li><p>
Supervise and support junior colleagues in their sales activities, ensuring full market coverage and compliance with reporting standards.</p></li></ul>
IDEAL CANDIDATE PROFILE<ul><li><p>
Previous experience in Sales within the hospitality industry, ideally at a managerial or senior executive level.</p></li><li><p>
Strong negotiation, communication, and relationship management skills.</p></li><li><p>
Proven ability to meet sales targets and manage multiple priorities effectively.</p></li><li><p>
Proactive, strategic, and adaptable approach to changing market conditions.</p></li><li><p>
Fluency in Turkish and English; additional languages are an advantage.</p></li><li><p>
Knowledge of corporate travel and contracting processes is preferred.</p></li></ul>
WHAT ARE WE LOOKING FOR?<p>
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p><ul><li><p>
Hospitality &ndash; Passionate about delivering exceptional guest experiences.</p></li><li><p>
Integrity &ndash; Doing the right thing, all the time.</p></li><li><p>
Leadership &ndash; Leaders in our industry and in our communities.</p></li><li><p>
Teamwork &ndash; Team players in everything we do.</p></li><li><p>
Ownership &ndash; Owners of our actions and decisions.</p></li><li><p>
Now &ndash; Operating with a sense of urgency and discipline.</p></li></ul>
WHY JOIN US?<ul><li><p>
Opportunity to grow your career in Corporate Sales with Hilton &#304;stanbul Bosphorus.</p></li><li><p>
Supportive and collaborative working environment.</p></li><li><p>
Career growth and learning opportunities within Hilton&rsquo;s global network.</p></li><li><p>
Competitive salary and benefits package.</p></li><li><p>
Be part of the world&rsquo;s leading hospitality company.</p></li></ul><p><b>
Hilton is an equal opportunity employer.</b> We celebrate diversity and are committed to creating an inclusive environment for all our team members.</p><p><b>
Work Location: </b>Hilton &#304;stanbul Bosphorus<br>
<b>Expected Start Date:</b> September 2025</p></div>

Corporate Sales Manager

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