sales manager

account manager

sales account manager

key account manager

contracts manager

client experience manager

Loewe

<div>
 
 
 Being part of LOEWE
 
 gives you the opportunity of learning new things every day and working with people passionate about what they do, in a
 
 
 fast moving and ambitious company.
 
 
 
 
 
 As a
 
 Store Manager/Store Director,
 
 you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands-on. You will inspire your team to always put the client first, continually looking for ways to exceed the client&rsquo;s expectations.
 
 
 
 
 
 
 Your role will be
 
 
 
 
 Team Management and Development;
 
 
 <ul>
 <li>
 Grow and develop your team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans
 </li>
 <li>
 Identify, recruit, and develop talent, securing succession plans
 </li>
 <li>
 Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment
 </li>
 <li>
 Organize the team and shop floor coverage in an effective manner to meet the changing business needs
 </li>
 <li>
 Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration into the company is positive
 </li>
 <li>
 Communicate with passion and inspire the team on company messages and information during morning briefings, training, and one to one meeting
 </li>
 </ul>
 
 
 .Client Experience
 
 
 <ul>
 <li>
 Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony &ldquo;in the moment&rdquo;
 </li>
 <li>
 Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged
 </li>
 <li>
 Build a client centric mindset within the store which focuses on always exceeding the client expectations
 </li>
 <li>
 Develop client database by optimizing data quality and quantity
 </li>
 <li>
 Train and develop the team to be confident in their after-sales knowledge
 </li>
 </ul>
 
 
 .Business Development
 
 
 <ul>
 <li>
 Grow the top line sales of the store, identifying opportunities and maximizing potential
 </li>
 <li>
 Develop, define and implement relevant and tangible action plans in line with company&rsquo;s needs and expectations
 </li>
 <li>
 Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized
 </li>
 <li>
 Build, grow and develop a loyal client base, utilizing all available tools and opportunities
 </li>
 <li>
 Acts as a brand promoter, networking and creating awareness through representation of the brand at local activities
 </li>
 <li>
 Connect with internal and external peers in the market to create an effective collaborative network
 </li>
 <li>
 Understands external competitive landscape and market trends and is constantly taking steps to increase knowledge and awareness
 </li>
 <li>
 Proactively share market insights and opportunities with business stakeholders
 </li>
 <li>
 Monitor business performance, results and audits and develop actions as needed
 </li>
 </ul>
 
 
 .Operations
 
 
 <ul>
 <li>
 Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented
 </li>
 <li>
 .Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience
 </li>
 <li>
 Maintain inventory and be accountable for inventory management and accuracy
 </li>
 <li>
 Ensure that all store processes and procedures are harmonized in order to provide best in class client experience including
 </li>
 <li>
 All Health &amp; Safety matters are adhered to
 </li>
 <li>
 Store Facilities are maintained
 </li>
 <li>
 Grooming Guidelines are respected
 </li>
 <li>
 Effective collaboration between front and back of house teams and activities
 </li>
 <li>
 Additional duties and management responsibilities as required
 </li>
 </ul>
 
 
 
 
 
 What is important for the role;
 
 
 <ul>
 <li>
 Proven experience within a similar environment leading diverse people to success
 </li>
 <li>
 Effective communication and interpersonal skills, valuing, and amplifying diversity
 </li>
 <li>
 Leads with empathy and curiosity to listen and understand
 </li>
 <li>
 Strong and demonstratable commercial acumen
 </li>
 <li>
 Ability to be agile, creative, and commercial in solution development
 </li>
 <li>
 Passionate and knowledgeable about our product and the industry
 </li>
 <li>
 A Client centric mindset with a passion to exceed expectation
 </li>
 <li>
 A committed Team Player, able and willing to collaborate with various stakeholder
 </li>
 <li>
 A deep interest in Fashion, Art, and Culture
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 </ul>
 
 
 
 
 
 About LOEWE
 
 
 
 Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
 
 
 LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
 
 
 At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.
 
</div>

Store Manager

Clan Investment in Industrial Enterprises & Management - FZCO

The Client Servicing Executive will act as the primary point of contact for clients, ensuring seamless project execution from concept to delivery. This role also includes supporting business development initiatives by identifying opportunities, preparing proposals, and contributing to client acquisition strategies.Key Responsibilities<ul><li>Build and maintain strong client relationships to ensure satisfaction and long-term partnerships.</li><li>Understand client requirements and coordinate with internal teams (AVL, production, creative) to deliver projects successfully.</li><li>Prepare and present proposals, quotations, and service agreements.</li><li>Manage project timelines, budgets, and deliverables in line with client expectations.</li><li>Identify and pursue new business opportunities with existing and potential clients.</li><li>Collaborate with the sales and business development team to achieve revenue targets.</li><li>Attend industry events, exhibitions, and networking opportunities to represent the company.</li><li>Provide regular reports and feedback on client needs, market trends, and competitor activity.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Events Management, or related field.</li><li>Proven experience in client servicing, account management, or sales within the events/AVL industry.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to manage multiple projects and deadlines under pressure.</li><li>A proactive, client-focused mindset with strong problem-solving skills.</li><li>Flexibility to work evenings, weekends, and travel as required.</li></ul>Job Type: Full-timeExperience:<ul><li>client servicing with events/AVL industry: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Client Servicing Executive – AVL (Audio, Visual & Lighting)

JACO

<div>
 
 Manage client communication across two main channels:
 
 
 Internal (in-app): Respond to user inquiries, feedback, and issue escalations efficiently and empathetically.
 
 
 External (off-app): Oversee communication through social media platforms, email, and other support channels to maintain brand consistency and user satisfaction.
 
 
 Gather feedback to identify pain points and trends, and collaborate with product and operations teams to drive improvements.
 
 
 Collect, analyze, and report on client interaction data, user behavior patterns, and support performance to inform strategic decisions.
 
 
 Own the data-driven optimization of the client experience through dashboards, feedback loops, and structured reporting.
 
 
 Develop and manage client communication strategies for new feature rollouts, updates, and incidents.
 
 
 Collaborate with cross-functional teams on the planning and execution of campaigns, feature launches, and incident responses from a user-facing perspective.
 
 
 Ensure alignment of client communication strategy with business goals and platform policies.
 
 
 
 
 
 
 
 
 3-5 years of experience in client relations, user communication, or customer success, preferably in digital platforms or tech companies.
 
 
 Prior experience in social media, live-streaming, or short-form video apps is a big plus.
 
 
 Proven ability to manage client-related data and drive action from insights.
 
 
 Excellent language skills in both English and Arabic.
 
 
 Strong communication and problem-solving skills.
 
 
 Experience in managing teams or projects is highly preferred.
 
 
 Solid experience in handling and analyzing data related to user behavior, support performance, and escalation patterns.
 
 
 Proficiency in Microsoft Office tools, especially Excel and PowerPoint, to prepare reports, dashboards, and presentations.
 
 
 Strong collaboration skills with cross-functional teams (e.g., Product and Marketing)
 
</div>

Client Relations Manager(A247712)

AlJazira Bank | بنك الجزيرة

<div>
 
 
 Responsibility:
 
 
 <ul>
 <li>
 Recommend CX Journey Design strategy and roadmap for different customer segments/products and support its implementation
 </li>
 <li>
 Support the implementation of the Strategic initiatives related to Customer Journey design in alignment with different Stakeholders
 </li>
 <li>
 Map the current customer journey and design the target customer journeys for different customer segments/products across the touch points in alignment with stakeholders.
 </li>
 <li>
 Facilitate journey design thinking sessions and work together with customers and internal stakeholders to redesign the customer journey for different customer segments &amp; products
 </li>
 <li>
 Optimize, test and validate customer journeys, using voice of customer insight and data to define new customer experiences.
 </li>
 <li>
 Align with IT/Technology and Digital Transformation department on the automation of Customer Journey related requirements to ensure its proper implementation
 </li>
 <li>
 Participate in the Retail &amp; Corporate Products &amp; Services value chain (product design, product development, life cycle management etc.) to define the customer experience requirements and its implementation to achieve Product Excellence.
 </li>
 <li>
 Own and manage all CX Journey design related policies and processes and make sure it is up to date based on business requirements
 </li>
 <li>
 Performs other responsibilities and tasks as directed by the reporting manager in order to meet organizational objectives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing or a relevant major.
 </li>
 <li>
 Around +4 years of experience with a preference 2 years of experience in a relevant role.
 </li>
 <li>
 Prior experience in Customer Experience Management or a relevant field.
 </li>
 </ul>
</div>

Customer Excellence Journey Design Manager

Mercer Middle East

<div>
 Mercer Middle East
 
 
 HR Transformation Practice
 
 
 🚀 Join Our Team as an Associate &ndash; Employee Experience &amp; Organizational Culture!
 
 
 Are you a motivated professional with 5+ years of experience in employee experience, change management, and organizational culture within the GCC region? Do you have a passion for designing engaging workplace environments and driving meaningful organizational change? If so, we want to hear from you!
 
 
 At Mercer Middle East&rsquo;s HR Transformation Practice, we&rsquo;re seeking an Associate to support and contribute to projects focused on employee experience design, change management, culture design, and workplace environment design across Saudi Arabia and the GCC. This is your opportunity to grow your career while making a real impact on organizational transformation.
 
 
 🌟 What You Will Do
 
 
 <ul>
 <li>
 Participate in shaping and updating our culture and change management approaches, methodologies and tools within the region.
 </li>
 <li>
 Support the delivery of multi-disciplinary projects that enhance employee experience, embed cultural transformation, and design engaging workplace environments aligned with client objectives.
 </li>
 <li>
 Assist in developing and implementing change management strategies that promote adoption, engagement, and sustainable organizational shifts.
 </li>
 <li>
 Contribute to designing corporate culture initiatives that align values, behaviors, and leadership practices to foster a high-performance, inclusive environment.
 </li>
 <li>
 Help create workplace environment designs that support collaboration, wellbeing, and productivity in physical and hybrid settings.
 </li>
 <li>
 Provide analytical and research support to senior team members, translating organizational data into actionable insights.
 </li>
 <li>
 Collaborate with project and client teams to ensure high-quality delivery and client satisfaction.
 </li>
 <li>
 Stay informed on regional trends in employee engagement, workplace design, and organizational change to support innovative solutions.
 </li>
 <li>
 Participate in business development activities, including proposal preparation and client presentations.
 
 
 </li>
 </ul>
 🌍 Why Join Us?
 
 
 <ul>
 <li>
 Be part of a global leader in consulting, shaping the future of work and employee experience in the GCC.
 </li>
 <li>
 Work on impactful projects that drive meaningful change for organizations and their people.
 </li>
 <li>
 Accelerate your career with mentorship, professional development, and regional exposure.
 </li>
 <li>
 Join a vibrant, inclusive culture that values innovation, collaboration, and continuous learning.
 </li>
 <li>
 Enjoy competitive benefits, flexible work arrangements, and a supportive environment to help you excel.
 
 
 </li>
 </ul>
 🎯 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 5+ years of experience in employee experience design, change management, culture design, or workplace environment design.
 </li>
 <li>
 Experience working on organizational transformation projects within the GCC region is preferred.
 </li>
 <li>
 Strong analytical skills and the ability to translate data into insights.
 </li>
 <li>
 Good understanding of change management frameworks and organizational culture principles.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to work effectively in teams.
 </li>
 <li>
 Fluency in Arabic (spoken and written) is essential &mdash; effective communication within the regional context is key.
 </li>
 <li>
 Willingness to travel and be on-site in Saudi Arabia and other GCC countries as required.
 
 
 </li>
 </ul>
 Ready to Grow Your Career in Employee Experience and Organizational Culture?
 
 
 If you&rsquo;re passionate about driving positive change and designing engaging workplaces, apply now and join Mercer&rsquo;s dynamic team!
 
 
 Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
 
 
 Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_320254
 
</div>

Associate – Employee Experience & Organizational Culture

Egis Group

<div>Job Description 
The Interface Manager is accountable for the successful development and implementation of the interface management efforts in accordance with client vision. The Interface/Stakeholders Manager must ensure that all interfaces affecting the Project are identified and managed, and that the resulting agreements and actions are adequately documented. The Interface Manager must:<ul><li>
Establish and execute interface management procedures and tools to ensure that those necessary interfaces activities can be accomplished in a timely manner throughout the Project Life Cycle;</li><li>
Set up and run Stakeholders management plan, procedures and tools;</li><li>
Keep the Project Manager, Project Director informed of the status of all key interface issues;</li><li>
Keep the Project Manager, Project Director informed of the status of the external stakeholders issues;</li><li>
Coordinate with client representative to ensure that client is informed about all key interface issues;</li><li>
Coordinate with the Risk Manager regarding risk assessments of interface issues to identify necessary actions appropriate to protect the Project Team and client;</li><li>
Coordinate with the department to ensure that all system and civil requirements are well captured and defined;</li><li>
Audit and correct deficiencies of the interface efforts undertaken by the Project Team;</li><li>
Manage the overall interface management efforts of the Project Team and update the procedures and efforts to achieve the desired outcomes.</li><li>
Responsible for overseeing all Stakeholders</li><li>
Responsibility for all activities directly related to the Stakeholders Management, to ensure that all stakeholders are identified and shared with the DB Contractor and that the list is kept updated;</li><li>
Ensure that Communication between the DB Contractor and the stakeholders is established</li></ul> 

Qualifications<ul><li> 
Minimum 10 years of experience.</li><li>Prior experience in similar project in nature</li><li>Communication skills</li></ul> 
Additional Information</div>

Interface & Permit Manager - Saudi National

KPMG

<div>
 
 
 Job Title: HR Transformation &amp; OD Consulting Assistant Manager/ Manager
 
 
 
 
 
 
 
 Job Summary:
 
 
 <ul>
 <li>
 
 Required Level:
 
 Assistant Manager/ Manager
 </li>
 <li>
 
 Years of Experience:
 
 Minimum of 8 years of experience, with at least two years of consulting experience
 </li>
 <li>
 
 Solution:
 
 Advisory, People and Change
 </li>
 <li>
 
 Location:
 
 Riyadh, Kingdom of Saudi Arabia
 </li>
 </ul>
 
 
 
 
 
 Job Purpose
 
 :
 
 
 The
 
 HR Transformation and OD Consulting Manager/Assistant Manager
 
 will manage client&rsquo;s HR and organizational development initiatives, including HR operating models, organizational design, workforce planning, and policy enhancement, driving alignment with business strategy and organizational effectiveness.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the design and implementation of organizational development projects related to HR Operating Model, Organizational Structure Design, Strategic Workforce Planning, HR Strategy, HR Policies and Procedures, that drive strategy execution and functional effectiveness.
 </li>
 <li>
 Manage client engagements and major change initiatives, building organizational capabilities, driving adoption, and enabling sustainable transformation.
 </li>
 <li>
 Drive business growth through thought leadership, client relationships, and contribution to proposals and market positioning initiatives.
 </li>
 </ul>
 
 
 
 
 
 Key Core Competencies:
 
 
 <ol>
 <li>
 Drive Quality
 </li>
 <li>
 Make Sound Decisions
 </li>
 <li>
 Foster Innovation
 </li>
 <li>
 Apply a Strategic Perspective
 </li>
 <li>
 Build Collaborative Relationships
 </li>
 </ol>
 
 
 
 
 
 Key Functional Competencies:
 
 
 <ol>
 <li>
 HR Operating Models
 </li>
 <li>
 HR Strategy
 </li>
 <li>
 Organizational Structure Design
 </li>
 <li>
 Strategic Workforce Planning
 </li>
 <li>
 HR Policies &amp; Procedures
 </li>
 </ol>
 
 
 
 
 
 Required Experience and Skills
 
 
 <ul>
 <li>
 Proven +8 of experience related to human capital transformation, HR operating models, organizational development, strategic workforce planning, HR policies and procedures, with at least 2 years of previous consulting experience.
 </li>
 <li>
 Demonstrated ability to manage complex client engagements, lead workstreams or projects, and deliver results in fast-paced environments.
 </li>
 <li>
 Strong knowledge of Saudi labor laws and regulations.
 </li>
 <li>
 Strong knowledge of HR best practices and industry trends.
 </li>
 <li>
 Excellent communication skills with the ability to engage effectively with senior executives and multicultural teams.
 </li>
 <li>
 Client-focused mindset with a high level of professionalism, integrity, and accountability.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, Business Administration, or related field. Master's degree preferred.
 </li>
 <li>
 Professional certifications in human resources (e.g., PHRi, SPHRi, SHRM-CP, SHRM-SCP, CIPD5, CIPD7) are a plus.
 </li>
 </ul>
 
 
</div>

HR Transformation & OD Consulting Assistant Manager/ Manager

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