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applied ai/ml - senior associate

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asset protection associate (part-time)

associate project manager Jobs in Chicago United States

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case manager, cst Jobs in Chicago United States

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it service delivery associate Jobs in Chicago United States

it service delivery associate

client portal technology associate

Hightower Advisors

Our Story
<br>Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).
<br><br>
Your Future Team
<br>Reporting to the Senior Manager, Client Portal & CRM Services, you will play a hands-on role in managing activities related to Hightower’s Client Portal. The ideal candidate will be a dedicated and service-oriented individual who will focus on providing a positive experience for our end users. You will partner with vendor resources and our internal team to ensure seamless operations and an excellent advisor experience. Additionally, you will contribute to process improvements and standardization
<br><br>
What You’ll Do
<br>Centralized Management
<br><ul>
<li>Manage advisor practice service requests through centralized intake, tracking, and resolution workflows, ensuring adherence to defined SLAs and service standards.</li>
<li>Monitor and report on service performance, identifying trends, root causes, and opportunities to improve efficiency and client experience.</li>
<li>Address complex inquiries and escalations from internal and external stakeholders, serving as a key escalation point for portal-related issues.</li>
<li>Maintain and continuously enhance the knowledge base, ensuring accurate, scalable, and user-friendly documentation aligned with evolving platform capabilities.</li>
<li>Serve as the primary point of contact for Client Portal Services, supporting advisor teams in delivering a seamless digital client experience.</li>
<li>Manage the full lifecycle of support cases, including intake, prioritization, tracking, communication, and resolution.</li>
<li>Partner with advisors to troubleshoot issues related to portal access, data display, integrations, and user experience.</li>
</ul>
Process Improvement
<br><ul>
<li>Collaborate cross-functionally with product, technology, and operations teams to identify and implement enhancements to the client portal experience.</li>
<li>Analyze portal usage, advisor engagement, and case data to identify opportunities to improve adoption, usability, and service delivery.</li>
<li>Support break/fix analysis by identifying recurring issues, documenting root causes, and driving long-term solutions in partnership with technology teams.</li>
<li>Develop and deliver reporting on platform adoption, case trends, and service metrics to inform leadership and drive decision-making.</li>
<li>Contribute to change management efforts, including advisor communications, training materials, and rollout support for new portal features and enhancements.</li>
</ul>
What You’ll Bring
<br><ul>
<li>Bachelor’s degree in Finance, Business Administration, Information Technology, or a related field.</li>
<li>3+ years of experience in the Financial Services industry (Wealth Management preferred).</li>
<li>Developed understanding of the operational details of the advisory business (e.g., RIA) functions (IT, Operations, Compliance) preferred.</li>
<li>Ability to understand the client-facing perspective of our client portal.</li>
<li>Own and continually improve standard processes.</li>
<li>Manage multiple initiatives simultaneously in a fast-paced environment and prioritize tasks accordingly. Ability to work independently.</li>
<li>A growth mindset, propensity to take initiative to constantly improve processes, workflows, and results.</li>
</ul>
What We Offer
<br><ul>
<li>Coverage on the first day of employment for medical, dental, and vision insurance</li>
<li>Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)</li>
<li>Mother’s lounge onsite</li>
<li>Flexible PTO plan</li>
<li>In-office Monday through Thursday and work from home on Fridays</li>
<li>Free brand-new gym in the Chicago office</li>
<li>401k matching plan</li>
<li>HSA employer contributions</li>
<li>Student loan assistance</li>
<li>Pet insurance</li>
<li>Base salary of $85,000-$90,000 plus discretionary bonus (exact base salary amount will be dependent on experience)</li>
</ul>
<b>AN EQUAL OPPORTUNITY EMPLOYER:</b> Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
<br><br>
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Client Portal Technology Associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.</div><div><br>
<br>
</div><div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.</div><div><br>
<br>
</div><div><b>Job Responsibilities</b></div><div>
<div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li>
<li>Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li>
<li>Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li>
<li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li>
<li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li>
</ul><div><b>Required Qualifications, Capabilities, and Skills</b>
</div><div><div><ul><li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li>
<li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li>
<li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li>
<li>Ability to quickly and accurately learn products, services, and procedures.</li>
<li>Client service experience or comparable experience.</li>
<li>High school diploma or GED equivalent.</li>
</ul><div><b>Preferred Qualifications, Capabilities, and Skills</b>
</div><div><div><ul><li>Strong desire and ability to influence, educate, and connect customers to technology solutions.</li>
<li>Cash handling experience.</li>
</ul></div></div></div></div></div></div><div></div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (20 Hours) Associate Banker, S Archer Ave Branch, Chicago, IL

<div><b>JOB DESCRIPTION</b><br>
<div>
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.</div><div><br>
</div><div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.</div><div><br>
</div><div><b>Job Responsibilities</b></div><div><div><ul><li>
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li><li>
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li><li>
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li><li>
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li><li>
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li></ul><div><b>
Required Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li><li>
Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li><li>
Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li><li>
Ability to quickly and accurately learn products, services, and procedures.</li><li>
Client service experience or comparable experience.</li><li>
High school diploma or GED equivalent.</li><li>
Reading and speaking in both English and Spanish fluently is required for this role.</li></ul><div><b>
Preferred Qualifications, Capabilities, and Skills</b></div><div><div><ul><li>
Strong desire and ability to influence, educate, and connect customers to technology solutions.</li><li>
Cash handling experience.</li></ul></div></div></div></div></div></div><div>
</div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Part Time (20 Hours) Associate Banker, Chicago Rd and Sauk Trail Branch, South Chicago Heights, IL Bilingual Spanish Required

Wilson Elser

<div>
 <p>
  <strong>
   Wilson Elser
  </strong>
  is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal&rsquo;s survey of the nation&rsquo;s largest law firms.&nbsp;
 </p>
 <p>
 </p>
 <p>
  Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.&nbsp; If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our
  <strong>
   Administrative Assistant
  </strong>
  position.
 </p>
 <p>
  <strong>
   <em>
    This position offers a flexible, hybrid or remote working arrangement and can be located in any state we have an office in.&nbsp;&nbsp;
   </em>
  </strong>
 </p>
 <p>
  <strong>
   <u>
    The Position
   </u>
  </strong>
 </p>
 <p>
  Wilson Elser is currently seeking an Administrative Assistant to support a national client services team, serving as a liaison between a key leadership group with close client contact and the broader national client services team leadership.&nbsp;
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Manages a high-volume of client interfacing communications of a highly confidential nature, and manages highly confidential documents and information
  </li>
  <li>
   Collaborates on projects focused on client interfacing, document management, data entry, and data management
  </li>
  <li>
   Assists with project management functions and process implementation on the client services team, including support with data collection, entry, and management
  </li>
  <li>
   Provides clerical or administrative legal services support as requested
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree or equivalent professional experience
  </li>
  <li>
   Minimum of 1-2 years of experience in a law firm setting
  </li>
  <li>
   Familiarity with Document Management Systems
  </li>
  <li>
   Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
  </li>
  <li>
   Experience with data entry or data management
  </li>
  <li>
   Experience with administrative support of eDiscovery, information, data, or document collection, or data and document preservation a plus
  </li>
  <li>
   Familiarity with web-based collaborative tools and work management software a plus
  </li>
  <li>
   Experience with team messaging and instant messaging platforms a plus
  </li>
  <li>
   Experience with email and calendar management, meeting coordination, and direct client interaction
  </li>
  <li>
   Strong administrative and organizational skills with the ability to manage a high volume of work and meet tight deadlines
  </li>
  <li>
   Meticulous attention to detail and the ability to prioritize and handle multiple requests simultaneously
  </li>
  <li>
   Excellent written, verbal and interpersonal communication skills
  </li>
  <li>
   Comfortable working in a collaborative, national team environment supporting attorneys and paralegals
  </li>
  <li>
   Demonstrated professionalism in all client and internal communication
  </li>
 </ul>
 <p>
  A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.&nbsp; This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.&nbsp;
 </p>
 <p>
  Salary Range: : $60,000 USD - $70,000 USD
 </p>
 <p>
  <strong>
   Why Should You Apply?&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   <em>
    <strong>
     Benefits:
    </strong>
    &nbsp;Outstanding benefits package, including 401k match and generous PTO plan
   </em>
  </li>
  <li>
   <em>
    <strong>
     Career Growth:
    </strong>
    &nbsp;Ample opportunities for professional development and advancement
   </em>
  </li>
  <li>
   <em>
    <strong>
     Employee Perks:
    </strong>
    &nbsp;Access to corporate discount plans and other benefits
   </em>
  </li>
 </ul>
 <em>
  Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
 </em>
 <em>
  Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.&nbsp; It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.&nbsp;
 </em>
 <em>
  Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.&nbsp; You may review our Accessibility Policy here.
 </em>
 <em>
  California Residents may review our CCPA notice for applicants and employees here.
 </em>
 #ZR
</div>


Administrative Assistant

<div></div><div><div><div>Chicago
</div></div><div><div>IL - Illinois
</div></div><div><div>Legal, Compliance, Regulatory Affairs, Corporate Security
</div></div><div><p><b>Job Description</b></p>
<div><b>Associate General Counsel IT &amp; Cybersecurity - Chicago, IL</b><br>
<br>
<b>ROLE SUMMARY AND RESPONSIBILITIES</b><br>
The Associate General Counsel &ndash; Information Technology &amp; Cybersecurity will provide strategic legal support to the global IT organization. This role will guide major technology initiatives, including software and infrastructure modernization, outsourcing and implementation projects, cybersecurity preparedness and response, and governance of emerging technologies. The position works closely with IT, Information Security, Procurement, Compliance, Privacy, and other partners to support risk management, operational execution, and responsible innovation.<br>
<br>
<b>Key Responsibilities</b><ul><li>
Provide legal support for technology-related projects, including software acquisitions, cloud and infrastructure migrations, system upgrades, and outsourcing arrangements.</li><li>
Advise on cybersecurity risk management, readiness, and incident response activities.</li><li>
Draft, review, and negotiate IT agreements, including software licensing, SaaS, hosting, professional services, and managed services.</li><li>
Support vendor governance, contract performance issues, and resolution of disputes with technology providers.</li><li>
Work with Privacy and Compliance partners on global data privacy, security, and records retention requirements.</li><li>
Provide guidance on cross-border data issues and technology-related export controls.</li><li>
Assist in developing and maintaining IT and information security policies and governance frameworks.</li><li>
Provide legal guidance on responsible use of emerging technologies, including AI.</li><li>
Support integration of acquisitions into the company&rsquo;s IT programs.</li><li>
Partner with IT leadership to deliver practical, business-oriented legal solutions.</li></ul><b>
Candidate Profile and Core Competencies</b><ul><li>
Practical problem-solving abilities.</li><li>
Ability to manage multiple assignments, prioritize effectively, and meet deadlines.</li><li>
Strong communication and negotiation skills.</li><li>
Collaborative mindset and cross-functional partnership skills.</li></ul><b>
Education and Experience</b><br>
<b>Required</b><ul><li>
Juris Doctor (JD) and active license to practice.</li><li>
9 years minimum experience in technology transactions or related legal fields.</li><li>
Strong understanding of IT systems, cloud services, cybersecurity, and vendor management.</li><li>
Ability to manage complex global matters.</li></ul><b>
Preferred</b><ul><li>
In-house experience within a global or publicly traded organization.</li><li>
Experience with privacy, information security, export controls, or AI governance.</li><li>
Experience with enterprise technology transformations.</li></ul><div>
Excited about this role but don&rsquo;t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.<br>
<br>
ADM requires the successful completion of a background check.<br>
<br>
REF:107762BR</div></div>
</div><p></p><div><div>Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
<br>
<br>
If hired, employees will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
<br>
<br>
The pay range for this position is expected to be between:</div>
</div><p></p><div><div>$176,500.00 - $330,900.00</div>
</div><div><p><b>Salaried Incentive Plan</b></p>
<div>The total compensation package for this position will also include annual bonus and a long-term incentive plan
</div></div><p></p><div><div><b>Benefits and Perks</b>
<br>
<br>
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
<br>
<ul><li><b>Physical wellness</b> &ndash; medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).</li>
<li><b>Financial wellness</b> &ndash; flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers&rsquo; compensation, legal assistance, identity theft protection.</li>
<li><b>Mental and social wellness</b> &ndash; Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).</li></ul>
Additional benefits include:
<br>
<ul><li>Paid time off including paid holidays.</li>
<li>Adoption assistance and paid maternity and parental leave.</li>
<li>Tuition assistance.</li>
<li>Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.</li></ul><ul><li>Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.</li></ul></div>
</div><p></p><div><div><b>#IncludingYou</b><br>
<br>
Diversity, equity, inclusion and belonging are cornerstones of ADM&rsquo;s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments &mdash; environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.<br>
<br>
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law</div>
</div><p></p><div><div><b>About ADM</b>
<br>
<br>
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We&rsquo;re a global leader in human and animal nutrition and the world&rsquo;s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.</div>
</div><div><p><b>Req/Job ID</b></p>
<div>107762BR</div>
</div><p></p><div><div>#LI-Onsite
</div></div><div><p><b>Ref ID</b></p>
<div>#LI-LR2</div></div></div>

Associate General Counsel IT & Cybersecurity - Chicago, IL

Cohera

<div>
 <p>
  Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We now find ourselves seeking a hospitality-oriented individual with a passion for design and events to be the next
  <strong>
   Design and Development Manager
  </strong>
  for our
  <strong>
   Chicago
  </strong>
  office! As a member of our rockstar team, you&rsquo;ll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    This is what WE offer YOU...
   </u>
  </strong>
 </p>
 <ul>
  <li>
   A competitive salary based on experience.
  </li>
  <li>
   Incentive eligibility based on program size and profitability.
  </li>
  <li>
   Health insurance coverage including medical, vision, and dental.
  </li>
  <li>
   Discretionary PTO for vacation and personal time, paid holidays,
   <em>
    and
   </em>
   paid sick leave accrued based on hours worked.
  </li>
  <li>
   401(k) with employer match.
  </li>
  <li>
   Company-paid short term and long term disability insurance coverage.
  </li>
  <li>
   Company-paid $50,000 basic life insurance.
  </li>
  <li>
   Voluntary life insurance.
  </li>
  <li>
   Paid DMCP and/or CMP certification.
  </li>
  <li>
   Paid industry memberships.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    As a Design and Development Manager, you will...
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Independently lead the full proposal process&mdash;from concept to delivery&mdash;for custom, high-impact programs, ensuring alignment with client goals, budget, and brand identity.
  </li>
  <li>
   Own all aspects of proposal development, including ideation, narrative writing, pricing, formatting, and presentation delivery.
  </li>
  <li>
   Accurately scope and price all program components including d&eacute;cor, entertainment, venues, staffing, transportation, and activities using strong editorial skills.
  </li>
  <li>
   Write and adapt creative descriptions for client-facing materials such as activities/tours, venues, and restaurants, customizing standard content when necessary.
  </li>
  <li>
   Conduct initial vendor outreach to confirm availability and collect service information aligned with proposal and contract parameters.
  </li>
  <li>
   Maintain direct communication with Sales team and Strategic team (if applicable) throughout the pre-sale phase, including discovery calls, meetings, site visits, and presentations, both virtual and in-person.
  </li>
  <li>
   Maintain holds for venues and vendors during the sales process, ensuring timely release or confirmation based on program stage.
  </li>
  <li>
   Coordinate site inspections based on Sales team direction, including vendor bookings and payment logistics.
  </li>
  <li>
   Proactively manage workload and role responsibilities in order to meet deadlines and stakeholder expectations; adjust program details throughout the proposal phase to ensure alignment of scope, budget, and logistics.
  </li>
  <li>
   Attend and contribute to turnover meetings with the Event Management and Sales teams to ensure seamless handoffs and clear program documentation.
  </li>
  <li>
   Position requires flexibility to work late hours and weekends as needed to meet tight deadlines and ensure timely project completion.
  </li>
  <li>
   Research, evaluate, and communicate with vendors to obtain accurate and cost-effective quotes that meet program requirements.
  </li>
  <li>
   Introduce vendor vetting process and initiate onboarding through Vendor Manager.
  </li>
  <li>
   Update and maintain an organized tariff by way of archiving newly developed services (d&eacute;cor, teambuilding, activities, entertainment, etc.) into the company tariff library for future use and executing tariff projects, including formatting, auditing, and the enhancement of category offerings, in alignment with departmental direction.
  </li>
  <li>
   Support ECS inventory maintenance and accuracy as directed by management.
  </li>
  <li>
   Build and sustain strong vendor relationships to ensure reliable service, pricing transparency, and innovative offerings.
  </li>
  <li>
   Align proposal content with client expectations, destination opportunities, and pricing parameters.
  </li>
  <li>
   Support familiarization tours, hotelier events, and other sales-related activations by assisting with logistics, vendor coordination, and on-site presence as needed.
  </li>
  <li>
   Collaborate with Marketing to contribute destination-specific content, photos, and service descriptions for client-facing materials such as Weekenders, Area Guides, and Photo Pages.
  </li>
  <li>
   Stay informed on new venues, experiences, and trends in the local market to help inform proposals and teamwide inspiration.
  </li>
  <li>
   Ensure accuracy in pricing, margins, timelines, and vendor documentation across proposals and internal systems such as ECS.
  </li>
  <li>
   Manage internal paperwork including deposit invoices, vendor payments, Ramp expense submissions, and reconciliation per company procedures for site inspections.
  </li>
  <li>
   Maintain mastery of internal tools, formatting standards, and proposal processes; serve as a resource for department troubleshooting.
  </li>
  <li>
   Proactively manage timelines, consistently meet internal and client due dates, workload, and cross-functional coordination with minimal oversight.
  </li>
  <li>
   Join and actively participate in client meetings (calls, sites, and presentations) as needed.
  </li>
  <li>
   Attend networking and industry events, based on deadlines and availability. Subject to change based on destination alignment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    You'll stand out from the crowd if you...
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
  </li>
  <li>
   Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
  </li>
  <li>
   Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
  </li>
  <li>
   Generate new and innovative ways to improve our company's products and services.
  </li>
  <li>
   Recognize essential elements of a challenge and develop creative solutions.
  </li>
  <li>
   Are detail-oriented with vendor contracts, invoices, and agreement clauses.
  </li>
  <li>
   Respond quickly to changing circumstances and anticipate new developments where possible.
  </li>
  <li>
   Act in a forthright way.
  </li>
  <li>
   Give and accept feedback constructively.
  </li>
  <li>
   Recognize and consider the client&rsquo;s expectations and needs and have a &ldquo;do what it takes&rdquo; mentality.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    We are seeking someone with...
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Minimum of six years work experience with a minimum of three years in hospitality.
  </li>
  <li>
   At least one year work experience in proposal writing, event design, creative marketing, or destination management.
  </li>
  <li>
   Proficiency in client relations, detailed budget management, event design, contract management, and vendor relations.
  </li>
  <li>
   Strong pricing, formatting, and creative storytelling abilities required.
  </li>
  <li>
   Advanced writing and creative storytelling skills.
  </li>
  <li>
   Ability to develop customized, client-specific content.
  </li>
  <li>
   Exceptional project management and organizational skills.
  </li>
  <li>
   Excellent verbal and written communications skills.
  </li>
  <li>
   Knowledge of the local destination offerings such as restaurants, clubs, festivals, tours, and venues.
  </li>
  <li>
   Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Canva.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Job Conditions:
  </u>
 </p>
 <p>
  The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:
 </p>
 <ul>
  <li>
   Frequently required to perform administrative and professional work using writing tools and electronic media.
  </li>
  <li>
   Required to be ambulatory to move around freely between buildings and between levels within buildings.
  </li>
  <li>
   Occasionally lift and/or move up to 30 pounds.
  </li>
  <li>
   Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Disclaimer:
  </u>
 </p>
 <p>
  This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Acknowledgements:
  </u>
 </p>
 <p>
  Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran. Candidates who receive an offer of employment will be legally employed by 360 DG OCLA LLC dba 360 Destination Group until the organization transitions to Cohera LLC on April 1, 2026. Until that date, all employment-related documents including offer letters, agreements, and payroll records will reference 360 DG OCLA LLC dba 360 Destination Group. Upon transition, employment will transfer to Cohera LLC with no interruption to service, tenure, or benefits.
 </p>
</div>


Design & Development Manager

HUB International

<div></div><div><div><div><div><div><div><div><div><div><div><p><b>ABOUT US</b></p><p>
At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.</p><p></p><p>
HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.</p></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description: IT Service Delivery Associate</b></p><p></p><p><b>
Why This Role Exists</b></p><p>
HUB&rsquo;s IT organization manages thousands of escalated incidents and service requests each year, including access issues, application errors, onboarding problems, and fulfillment gaps. When escalations are delayed or updates do not reach end users, the result is employee frustration, decreased productivity, and a decline in trust in IT&rsquo;s ability to deliver.</p><p>
The IT Service Delivery Associate supports the SMO escalation process by assisting the escalation managers and analysts with the daily operational work that keeps the queue moving. Working under the guidance of the Service Delivery Analyst and SMO escalation managers, this role helps triage and route incoming escalations, keep end users informed, support onboarding and offboarding coordination, and assist with hardware provisioning. This is a hands-on, task-focused role ideal for someone building a career in IT service delivery who is eager to learn established processes and grow into broader responsibilities.</p><p></p><p><b>
Key Responsibilities</b></p><p>
Escalation Queue Support</p><ul><li><b>
Assist with managing the SMO escalation queue</b> &mdash; Supports the escalation managers and analysts by helping triage incoming incidents and requests, ensuring items are acknowledged, categorized, and routed to the right team.</li><li><b>
Follow up on open escalations</b> &mdash; Tracks assigned escalations and follows up with fulfiller groups as directed, helping prevent items from aging and keeping resolution efforts on track.</li><li><b>
Help monitor aging items</b> &mdash; Assists with identifying tickets approaching or exceeding service level targets and flags concerns to the analyst or escalation manager for action.</li><li><b>
Provide status updates to end users</b> &mdash; Communicates with requestors on the progress of their escalations, keeping them informed so they are not left wondering about the status of their issue.</li><li><b>
Support warm handoffs</b> &mdash; Assists with redirecting escalations to the appropriate resolver group when directed, helping ensure a smooth transition with clear context for the receiving team.</li></ul><p></p><p>
Onboarding &amp; Offboarding Support</p><ul><li><b>
Assist with onboarding and offboarding escalations</b> &mdash; Helps triage and route IT-related onboarding and offboarding items that flow through the escalation process, following established routing procedures.</li><li><b>
Support proper routing to resolver teams</b> &mdash; Assists with directing requests to the designated onboarding/offboarding team, helping reduce mailbox noise and unnecessary manual forwarding.</li><li><b>
Assist with hardware provisioning</b> &mdash; Supports the team in coordinating hardware, software, and access provisioning for new hires, break-fix replacements, and PC refresh activities as directed.</li></ul><p></p><p>
User Enablement</p><ul><li><b>
Assist end users with IT requests</b> &mdash; Provides basic guidance on processes, timelines, and available options, helping users navigate common requests and directing more complex issues to the appropriate team member.</li><li><b>
Support a positive end-user experience</b> &mdash; Approaches every interaction with professionalism and a helpful attitude, contributing to an escalation process that is seen as responsive and reliable.</li></ul><p></p><p>
Escalation Tracking</p><ul><li><b>
Help maintain accurate escalation records</b> &mdash; Assists with logging and updating escalation details in the ticketing system, including assignment group, escalation type, and resolution outcome.</li><li><b>
Support reporting efforts</b> &mdash; Helps gather and organize escalation data as directed, contributing to the reports that give leadership visibility into volumes, trends, and fulfiller group performance.</li></ul><p></p><p><b>
What Success Looks Like</b></p><ul><li>
Assigned escalation queue tasks are completed accurately and on time, with items properly triaged and routed</li><li>
End users receive clear, timely updates on the status of their escalations</li><li>
Aging items are identified and flagged before they become SLA concerns</li><li>
Onboarding and offboarding requests are routed correctly following established procedures</li><li>
Hardware provisioning tasks are completed as assigned without delays</li><li>
Escalation records are maintained accurately and consistently in the ticketing system</li><li>
Established processes and workflows are followed reliably with minimal rework</li></ul><p></p><p><b>
Job Requirements</b></p><ul><li>
High school diploma or equivalent required; associate&rsquo;s degree or coursework in Information Technology or a related field preferred</li><li>
0&ndash;2 years of experience in IT support, help desk, service desk, or a related role</li><li>
Exposure to or familiarity with ServiceNow or a comparable ITSM platform is a plus</li><li>
Basic understanding of incident management and escalation processes preferred</li><li>
Strong attention to detail and the ability to follow established procedures consistently</li><li>
Good written and verbal communication skills, with the ability to provide clear updates to end users and stakeholders</li><li>
Ability to manage multiple tasks and follow through on assignments without dropping items</li><li>
Willingness to learn and take direction from analysts and escalation managers</li><li>
Customer-friendly attitude with a commitment to helping end users have a positive experience</li><li>
Comfortable working in a structured, process-driven environment with defined workflows and SLAs</li><li>
Proficient in Microsoft Office Suite and comfortable learning new IT tools</li></ul><p></p><p><b>
JOIN OUR TEAM</b></p><p>
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join <b>HUB International</b>, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.</p><p></p><p><i>
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected hourly pay range is $20/hr to $25/hr and will be impacted by factors such as the successful candidate&rsquo;s skills, experience and working location, as well as the specific position&rsquo;s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.</i></p><p></p>
Department Information Technology<p></p>
Required Experience: 1-2 years of relevant experience<p></p>
Required Travel: No Travel Required<p></p>
Required Education: High school or equivalent<p></p><p>
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.</p><p></p><p>
E-Verify Program</p><p></p><p>
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.</p></div>

IT Service Delivery Associate

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