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customer service representative

client relations associate

Shiro Estate

<div>
 
 
 About Shiro Estate
 
 
 
 Shiro Estate is a leading real estate agency based in Dubai, committed to redefining the property experience through professionalism, innovation, and a client-first approach. As we continue to expand, we are seeking a skilled and motivated Full Stack Developer to join our team and drive the development of cutting-edge real estate technology platforms that enhance user experience, scalability, and performance.
 
 
 
 
 
 
 Position Summary
 
 
 
 The Client Relations Associate is responsible for initiating and maintaining communication with potential and existing clients to generate interest in Shiro Estate&rsquo;s real estate offerings. This role involves making outbound calls, handling inquiries, scheduling site visits, and supporting the sales team by nurturing leads and ensuring a high level of client satisfaction. The goal is to build strong client relationships, drive engagement, and contribute to the overall sales pipeline and business growth.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Lead Generation &amp; Management
 
 
 <ul>
 <li>
 
 Make outbound calls to potential clients from a provided database and respond promptly to inbound inquiries.
 
 </li>
 <li>
 
 Qualify leads based on client requirements, budget, property interests, and readiness to buy.
 
 </li>
 <li>
 
 Maintain accurate records of calls, client information, and lead status in the CRM system.
 
 </li>
 </ul>
 
 
 
 
 
 Appointment Scheduling
 
 
 <ul>
 <li>
 
 Schedule property viewings and meetings for the sales team.
 
 </li>
 <li>
 
 Coordinate with the sales team to ensure smooth appointment handling.
 
 </li>
 <li>
 
 Provide information about properties, holiday homes, rental options, and management services.
 
 </li>
 </ul>
 
 
 
 
 
 Relationship Building
 
 
 <ul>
 <li>
 
 Build rapport and maintain regular follow-ups with potential and existing clients.
 
 </li>
 <li>
 
 Address client queries and concerns professionally to enhance satisfaction.
 
 </li>
 <li>
 
 Promotes company services, campaigns, and offers in alignment with marketing initiatives.
 
 </li>
 </ul>
 
 
 
 
 
 Coordination &amp; Support
 
 
 <ul>
 <li>
 
 Collaborate with sales and marketing teams to align on client needs and priorities.
 
 </li>
 <li>
 
 Share relevant client feedback to help improve service and offerings.
 
 </li>
 </ul>
 
 
 
 
 
 Performance &amp; Target Achievement
 
 
 <ul>
 <li>
 
 Prepare daily, weekly, and monthly reports on lead generation, appointments scheduled, and client interactions.
 
 </li>
 <li>
 
 Achieve assigned targets and contribute to the overall sales goals of the team.
 
 </li>
 </ul>
 
 
 
 
 
 Requirements &amp; Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field (preferred); diploma/certification in customer service, sales, or real estate is a plus
 </li>
 <li>
 1&ndash;3 years of experience in tele-calling, client servicing, or customer support; real estate industry experience is an advantage
 </li>
 <li>
 Familiarity with CRM software, call tracking systems, and basic knowledge of real estate markets and sales cycles
 </li>
 <li>
 Excellent verbal and written communication skills in English (Arabic is a plus)
 </li>
 <li>
 Strong interpersonal, organizational, and time management skills
 </li>
 <li>
 Confident, persuasive, and customer-focused with the ability to handle multiple calls and follow-ups
 </li>
 <li>
 Proficient in MS Office and basic data entry tools
 </li>
 <li>
 Proactive attitude; capable of working independently and in a team environment
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary and benefits.
 </li>
 <li>
 Collaborative, dynamic team environment.
 </li>
 <li>
 Exciting work on innovative real estate tech platforms.
 </li>
 <li>
 Opportunities for professional growth and skill development.
 </li>
 </ul>
 
 
 
 
 
 Ready to join a company that's redefining real estate? Apply now and be part of Shiro&rsquo;s Estate pioneering journey!
 
 
 
 
</div>

Client Relations Associate (Arabic Speaker)

HumLog

<div>
 Drive Client Acquisition Through Inbound/Outbound Sales Excellence
 
 
 
 Location:
 
 UAE
 
 
 
 Salary:
 
 AED 5,000 - 12,000 per month (based on experience)
 
 
 
 Additional Benefits:
 
 Monthly incentives based on revenue generated from sales, work visa, insurance, vacation salary, air ticket
 
 
 
 Role Overview
 
 
 
 We are looking for a motivated and customer-focused individual to join as an Associate - Client Relations. You will handle inbound sales inquiries, provide excellent customer service, and convert leads into sales opportunities. The ideal candidate has strong communication skills, a passion for sales, and can thrive in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to inbound sales inquiries via phone, email, and live chat
 </li>
 <li>
 Build rapport with potential customers, understand their needs, and provide solutions
 </li>
 <li>
 Guide customers through the sales process, including product demonstrations and answering questions
 </li>
 <li>
 Convert leads into sales by effectively communicating product benefits and closing opportunities
 </li>
 <li>
 Meet or exceed sales targets and KPIs set by the Manager
 </li>
 <li>
 Follow up with prospective customers to nurture relationships and create additional sales opportunities
 </li>
 <li>
 Educate customers on product features, benefits, and value propositions
 </li>
 <li>
 Keep detailed records of customer interactions using CRM software
 </li>
 <li>
 Generate reports on sales activities, conversion rates, and customer feedback
 </li>
 <li>
 Collaborate with Sales, Marketing, and other teams to optimize customer experience
 </li>
 <li>
 Provide feedback from customer interactions to improve products and sales strategies
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in inbound sales, customer service, or a related field
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong negotiation and closing skills with a record of achieving sales targets
 </li>
 <li>
 Ability to listen attentively, identify customer needs, and offer solutions
 </li>
 <li>
 Proficiency in CRM software and sales tools preferred
 </li>
 <li>
 High School Diploma required; Bachelor&rsquo;s Degree in Business Administration or related field is a plus
 </li>
 </ul>
</div>

Associates - Client Relationships

Best Choice Industries

About UsBest Choice Industries L.L.C. has been operating for over 20 years as a manufacturer and supplier of Air Conditioning Air Outlets, Grilles, Diffusers, and Ventilation Louvres. Based in Dubai Investment Park (DIP II), our company serves clients across the Middle East, North Africa, and other international markets.Job PurposeThe Client Relations Coordinator will act as a link between clients and internal departments, ensuring accurate communication, timely delivery of products, and efficient handling of client requirements.Key Responsibilities<ul><li>Act as the first point of contact for client inquiries and service requests.</li><li>Coordinate with the sales, production, and warehouse teams to ensure accurate and timely processing of orders.</li><li>Monitor delivery schedules and update clients on order status.</li><li>Maintain accurate records of client interactions, quotations, and order details.</li><li>Assist in resolving client concerns by coordinating with relevant departments.</li><li>Support preparation of client reports, documentation, and follow-up communications.</li><li>Ensure after-sales support is provided in coordination with the technical and service teams.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</li><li>Previous experience in client support, coordination, or sales administration preferred.</li><li>Strong organizational and communication skills.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to handle multiple client requests and follow up effectively.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Client Relations Coordinator

<div>
 
 
 About TBH
 
 
 
 At TBH, we dream of transforming communities and improving lives, by providing innovative solutions to our clients most complex problems.
 
 
 
 
 
 As leaders in our field and trusted advisors, we have provided specialist project management services to the public and private sectors on over 8,000 landmark projects across Asia-Pacific and the Middle East. Our portfolio spans both domestic and international projects, including significant opportunities in UAE and Saudi Arabia, where we are heavily invested.
 
 
 
 
 
 TBH has been growing rapidly in The Middle East and internationally, but continues to be a connected, collaborative and supportive team. We have set our strategy looking ahead to 2030, to ensure we continue to meet the needs of clients and set ourselves up as a business for the future.
 
 
 
 
 
 
 About the Opportunity
 
 
 
 As we grow across new markets, we&rsquo;re searching for a
 
 Business Development Associate
 
 to join our Dubai team who&rsquo;s ready to turn opportunity into impact. This role offers the chance to gain hands-on experience, support strategic growth initiatives, and develop your career in a dynamic and collaborative environment.
 
 
 
 
 
 As our Business Development Associate you&rsquo;ll be responsible for;
 
 <ul>
 <li>
 Overseeing and managing the full business development process to support regional growth objectives.
 </li>
 <li>
 Maintaining and regularly updating the CRM system (transitioning to Microsoft Dynamics 365) with client information, business opportunities, and sales pipeline data.
 </li>
 <li>
 Collaborating with the marketing team to plan and execute company-sponsored marketing and networking events, including facilitating pre- and post-event briefings.
 </li>
 <li>
 Conducting in-depth market research using platforms such as BNC Market Intelligence to identify potential clients and emerging opportunities.
 </li>
 <li>
 Assisting the senior management team in preparing proposals, presentations and other client-facing documents.
 </li>
 <li>
 Managing vendor registration and pre-qualification processes for new and potential clients; maintain a register of companies with which each TBH entity in the Middle East is registered or pre-qualified.
 </li>
 <li>
 Collaborating across departments to implement growth strategies and ensure alignment with overall business objectives.
 </li>
 <li>
 Coordinating and facilitating key business development meetings
 </li>
 <li>
 Proactively identifying and pursuing new business opportunities and strategic partnerships.
 </li>
 <li>
 Developing a comprehensive understanding of target clients, including organizational mapping and identification of key decision-makers.
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll bring
 
 
 
 As our successful candidate you'll bring:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management, marketing, or a related field.
 </li>
 <li>
 4-6 years of relevant work experience in business development or a similar field.
 </li>
 <li>
 Knowledge of the GCC construction industry.
 </li>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Proven ability to handle multiple projects simultaneously and work under pressure.
 </li>
 <li>
 Willing to travel internationally.
 </li>
 <li>
 Strong organisation and project management skills.
 </li>
 <li>
 Team Player able to collaborate across all levels of the organisation
 </li>
 <li>
 Proficient in Microsoft Office and relevant software.
 </li>
 <li>
 Strong interpersonal skills to engage effectively with directors and clients.
 </li>
 </ul>
 
 
 
 
 
 Why work at TBH
 
 
 
 At TBH, we are ACHIEVEMENT and outcome focused, operating with aligned strategic intent and delivering on our promises to ensure optimum results for our clients. Additionally, our ONE TEAM culture drives us to operate with one way of working that fosters care and collaboration.
 
 
 
 
 
 Through our strong values, TBH is committed to fostering an inclusive environment where everyone can feel comfortable to be their full selves at work. We value people from different backgrounds and all walks-of-life as we believe our collective experience inspires blue-sky thinking and creative solutions.
 
 
 
 
 
 
 What TBH can offer you
 
 
 
 Along with a competitive salary plus bonus, and limitless opportunity to progress your career and passions with us, TBH also offers employees:
 
 <ul>
 <li>
 
 Flexible working
 
 - we understand employees may need to adjust their working arrangements for personal reasons or to &ldquo;work from anywhere&rdquo; for a fixed or indefinite period.
 </li>
 <li>
 
 Inclusive culture
 
 - at TBH, we&rsquo;re committed to fostering an environment where all individuals feel valued, respected, and empowered to thrive.
 </li>
 <li>
 
 Parental leave
 
 - we provide 16 weeks of parental leave for primary carers, and 3 weeks of parental leave for secondary carer.
 </li>
 <li>
 
 Career development
 
 - employees are supported with their career development through on-the-job training and mentorship, in-house training programs and financial support for approved industry institutions and associations.
 </li>
 <li>
 
 Health &amp; wellbeing
 
 - all employees have access to our Employee Assistance Program, Telus Health, an independent, confidential service to help you to improve your health and wellbeing, resolve challenges and reach your goals. Annual flu vaccinations are also offered by TBH.
 </li>
 <li>
 
 Social events
 
 - a range of social events and company-sponsored sporting events take place throughout the year to help employees build connections with others across the organisation.
 </li>
 <li>
 
 Reward and recognition
 
 - TBH employees are recognised for their contributions through our Award programs, remuneration packages and promotion opportunities.
 </li>
 </ul>
 
 
</div>

Business Development Associate

International Workplace Group

<div>Community Associate 

At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too. 


The opportunity

As a Community Associate, you&rsquo;ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. 


A typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check there&rsquo;s nothing the cleaners have missed.

Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room&hellip; and can you help her set up the projector and take an order for drinks?

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that&rsquo;s lunch.

Early afternoon, you sit down with the Community Manager to discuss the organisation of next week&rsquo;s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything&rsquo;s nice and tidy, it&rsquo;s time to head home. 


About you

We&rsquo;re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
<ul>
<li>A good communicator, with the ability to build strong professional relationships and empathise with people&rsquo;s needs</li>
<li>Happy taking ownership of problems and finding ways to solve them</li>
<li>Positive, enthusiastic and able to adapt to fast-changing situations</li>
<li>Confident using MS Office and other basic IT packages</li></ul> 


What we offer

On top of a competitive salary package you&rsquo;ll enjoy:
<ul>
<li>A bright and inspiring work environment</li>
<li>Training and development opportunities</li></ul></div>

Community Associate

Third Bridge Group Limited

<div>
 Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world&rsquo;s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across twelve offices.
 
 
 
 Job Description
 
 
 
 
 Kickstart Your Career
 
 
 
 Looking to kick-start your career in a fast-paced, commercial role? Do you thrive in a results-oriented environment and work well under pressure? Are you driven, resilient and ambitious? If so, this could be the opportunity for you.
 
 
 Take our free virtual job simulation to experience the role firsthand!
 
 
 
 Please note, in applying to this role you are not applying to be a Consultant. Third Bridge is a market-leading investment research firm, we orchestrate and create research for our clients. This role is an Associate in Third Bridge and you'll be working with our Consulting Clients.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Partner with clients &ndash; Help investors access the expert insights they need to evaluate investment opportunities.
 </li>
 <li>
 Recruit experts - Spend your day on the phone with top industry executives to find the most relevant matches for your clients.
 </li>
 <li>
 Hone your sales and negotiation skills &ndash; Pitch our products, build relationships, and drive revenue growth.
 </li>
 <li>
 Solve complex problems on the fly &ndash; Understand clients&rsquo; projects and new markets rapidly to identify relevant experts in minutes.
 </li>
 <li>
 Develop a founder&rsquo;s mindset &ndash; Innovate, adapt, and take ownership of your success.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Develop foundational commercial and client management skills: you'll hone a wide range of transferrable skills, including problem-solving, communication, and negotiation.
 </li>
 <li>
 Fast-track your growth: there is clear career advancement for strong performers into leadership roles within 2 years.
 </li>
 <li>
 Gain an introduction to a wide range of industries: connect daily over the phone with top experts in their fields.
 </li>
 <li>
 Competitive base salary of AED 200,000 with access to our uncapped bonus scheme after just 1 month. Plus an increase of AED 15,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year).
 </li>
 <li>
 Enjoy comprehensive benefits, including extensive coverage on health, dental and optical insurance
 </li>
 <li>
 Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year.
 </li>
 <li>
 Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What We Look For
 
 
 
 <ul>
 <li>
 Ambitious multitaskers who thrive under pressure and tight deadlines.
 </li>
 <li>
 Strong communicators who can build relationships and influence decision-makers.
 </li>
 <li>
 Problem solvers who love breaking down industries and thinking on their feet.
 </li>
 <li>
 Driven self-starters who embrace feedback and chase top performance.
 </li>
 <li>
 Curious minds eager to develop commercial, analytical, and leadership skills.
 
 
 </li>
 </ul>
 
 This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience.
 
 
 
 
 Additional Information
 
 
 
 
 Ready to Launch Your Career?
 
 
 
 Join a team that challenges, supports, and rewards your growth.
 
 Apply now!
 
</div>

Associate, Client Service (2025 Start)

Loom Collection

Job DescriptionAbout the RoleWe are looking for a Customer Engagement Associate to join our team. In this role, you will be the face of our brand&mdash;welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.Key Responsibilities<ul><li>Greet and assist walk-in clients in the studio with warmth and professionalism</li><li>Handle customer inquiries via phone, email, and in person</li><li>Provide product knowledge and tailored recommendations</li><li>Follow up on orders and ensure any concerns are resolved smoothly</li><li>Contribute ideas to enhance the overall customer experience</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, confident, and approachable personality</li><li>Passion or strong interest in interiors, furniture, and home design</li><li>Comfortable using email and Microsoft Office (or willing to learn)</li><li>Good communication skills in English</li><li>Previous customer service or retail experience is a plus</li><li>Female candidates are preferred</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>A supportive and welcoming studio environment</li><li>Opportunities to grow into sales or interior design roles</li><li>A workplace culture that values creativity and fresh ideas</li><li>Be part of a people-first, design-led brand</li></ul>If you&rsquo;re passionate about design and enjoy creating exceptional experiences for clients, we&rsquo;d love to hear from you!Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner?</li></ul>

Customer Engagement Associate

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