customer service representative Jobs in Karachi

customer service representative

customer support specialist Jobs in Karachi

customer support specialist

customer care specialist

customer services specialist Jobs in Karachi

customer services specialist

customer services specialist - international Jobs in Karachi

customer services specialist - international

client relations

STAR Human Resource Services (Private) Limited

Position Summary:We are looking for a highly motivated professional to lead talent acquisition activities and manage client relations to drive business growth. The role involves managing end-to-end recruitment processes, developing strong client partnerships, and leading a team to achieve business and operational targets.Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, HR, or related field.</li><li>4&ndash;6 years of proven experience in talent acquisition and client servicing.</li><li>Strong track record of achieving recruitment closures and developing client accounts.</li><li>Excellent leadership, negotiation, and relationship management skills.</li><li>Ability to work under pressure and deliver results in a target-driven environment.</li><li>Strong communication skills (verbal &amp; written).</li><li>Market competitive salary, benefits and commissions will be offered.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Manager – Talent Acquisition & Client Relations

HRCONSOL

HRCONSOL - Redefining HR Solutions is recruiting on behalf of a leading skincare brand for the position of Client Relation Officer. This role offers the opportunity to be the face of the brand, ensuring excellent client service and long-term relationships.Job Role:<ul><li>Serve as the first point of contact for clients</li><li>Manage and maintain strong client relationships</li><li>Coordinate with internal teams to ensure seamless service</li><li>Maintain client records and follow up proactively</li></ul>Requirements:<ul><li>&#10004; Bachelor&rsquo;s degree in Business/Marketing or related field</li><li>&#10004; 1&ndash;3 years of experience in client relations/customer service</li><li>&#10004; Strong communication &amp; interpersonal skills</li><li>&#10004; Interest in skincare/beauty industry (preferred)</li></ul>Location: DHA Phase 6, KarachiJob Type: Full-timeIf you are customer-focused and passionate about skincare, we&rsquo;d love to hear from you!Job Type: Full-timeWork Location: In person

Client Relation Officer

HR Ways

About the job Business Development &amp; Client Relations Executive (Hybrid)Client Introduction: &#65279;A fast-growing digital publishing company specializing in eBook sales, focused on high-conversion outbound strategies and personalized upselling to maximize customer value.Department: Design &amp; Marketing AgencyAbout the RoleWe are looking for a dynamic and self-driven professional who can handle the complete client acquisition and management process for our design and marketing agency. The candidate will be responsible for generating leads, building strong client relationships, and bringing in new projects. The production side (design, marketing execution, and tools) will be fully managed by our in-house team your focus will be on business development and client servicing.Key Responsibilities - Identify and generate new leads through various channels (online platforms, networking, referrals, etc.). - Reach out to potential clients, present our services, and convert them into long-term partnerships. - Understand client requirements and communicate them effectively to the production team. - Maintain regular follow-ups with clients to ensure satisfaction and repeat business. - Negotiate deals, close contracts, and achieve set targets. - Build and maintain strong professional relationships with existing and new clients. - Collaborate with the internal production team to ensure timely project delivery.Requirements - Proven experience in sales, business development, or client servicing, preferably in a marketing/creative agency. - Strong communication and interpersonal skills. - Ability to independently manage the end-to-end client handling process. - Good negotiation and presentation skills. - Self-motivated, target-oriented, and adaptable. - Basic understanding of design/marketing services (added advantage, but not mandatory).What We Provide - Full production support (team + tools provided in-house). - Competitive salary + performance-based incentives. - Opportunity to work with a creative and growing agency.Other Details:- Company Strength: 20+- Work Mode: Hybrid- Location: PECHS Block 2, Karachi- Working Timings: 6pm-2am- Working Days: Monday - FridayExperience: 1 + YearsAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.&#65279;Join our WhatsApp Channel https://shorturl.at/983azto stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs100,000.00 per monthWork Location: In person

Business Developer & Client Relationship Executive - Hybrid

Icon Global Pvt. Ltd

ICON Global (Pvt.) Ltd. is hiring a Customer Retention Executive who will be responsible for strengthening long-term customer relationships, reducing churn, and ensuring client satisfaction.Key Responsibilities:<ul><li>Build and maintain strong relationships with existing clients to encourage repeat business and customer loyalty.</li><li>Handle customer queries and complaints across phone, email, and chat with professionalism and empathy.</li><li>Analyse customer behaviour to identify potential churn risks and implement strategies to retain them.</li><li>Up sell and cross-sell products/services to maximise customer value.Maintain accurate customer records in CRM (Zoho CRM experience preferred).</li><li>Collaborate with internal departments (Sales, Marketing, Accounts &amp; Logistics) to resolve customer issues and improve service delivery.</li><li>Track retention metrics and prepare regular reports on customer satisfaction, loyalty, and feedback.</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>Minimum 2 years of experience in customer retention, client relations, or customer service.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Familiarity with CRM systems (Zoho CRM experience will be a plus).</li><li>Strong sales acumen and customer-focused mindset.</li></ul>Location: DHA Phase 2 Extension, KarachiTimings: 5 PM - 2 AM (Monday - Friday)Job Type: Full-timeWork Location: In person

Customer Retention Executive

Genesis Communications

Genesis Communications is an EdTech company that designs and develops innovative print and online educational products. We are passionate about empowering educators and enhancing student learning.The Opportunity: We are seeking ambitious and driven individuals to join our team as Sales &amp; Marketing Interns. This three-month, intensive internship is designed to be a pipeline for permanent employment, offering top performers a clear path to a full-time career with us.As an intern, you will be the face of Genesis Communications, responsible for introducing our transformative educational solutions to private schools. Your primary role will involve delivering engaging product presentations and building relationships with key decision-makers to drive sales.What We're Looking For:<ul><li>Recent graduates or current students pursuing a degree in Business, Marketing, Communications, or a related field (a BBA is a plus!).</li><li>Excellent communication and presentation skills.</li><li>A proactive, results-oriented mindset with a passion for education.</li><li>A quick learner who is eager to take on new challenges.</li><li>No prior professional experience is required&mdash;we provide comprehensive training.</li></ul>Why Apply?<ul><li>Path to Permanency: Exceptional interns will be offered a full-time position.</li><li>High-Impact Role: Gain hands-on experience in sales, marketing, and client relations from day one.</li><li>Professional Training: Develop valuable skills with our dedicated support and mentorship.</li><li>Build Your Career: This is more than an internship; it's a career-making opportunity at the intersection of education and technology.</li></ul>Ready to Make an Impact? Apply now with your resume and a brief note on why you are the right fit for Genesis Communications.Job Type: Internship Contract length: 3 monthsPay: Rs6,000.00 per monthWork Location: In person

Launch Your Career: Sales & Marketing Internship

NielsenIQ

<div>Job Description 
Client Consulting:
1. Trusted partner: Understand the client needs, deliver with excellence, make an impact
2. Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
3. Attend client planning meetings and contribute by providing Nielsen insights and solutions to the client&rsquo;s business needs.
3. Communication with mid-level clients on their research queries
4. Able to handle presentations with mid level clients or audiences
5. Crisis management: Able to tackle some of the client communication, particularly with mid-level clients.
6. Taking ownership of project in terms of client relation as well as consulting / partnering with client through the project life cycle
7. Ensure all presentations done by reports tell a clear story, provide insights and actionable recommendations 
 
Commercial Leadership:
1. Aids AD/CS Lead with simple tasks related to scoping for projects (checking databases, target groups etc) and attends client briefing calls when needed
Project Management:
1. Proactively identify and address client issues and needs.
2. Stays in loop on all stages of project management and monitors progress
3. Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
4. Handles all day to day client communication on projects, using good judgment on when to involve manager.
5. Meets internal &amp; external deadlines for all deliverables 
 
Thought Leadership- Integration:
1. Strengthen category / client knowledge
2. Develops strategic understanding of industry trends, competition and opportunities of Nielsen
3. Make an impact for the team / client
4. Starts to consult on client business issues related to the improvement of innovations
Team/People<ul><li>
Is a good role model for day to day behaviour in the office</li><li>
Seeks and provides guidance to peers</li><li>
Serves as a mentor (formal or informal)</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Senior Analyst - Innovation

Stallyons Technologies

About UsSTALLYONS TECHNOLOGIES is a fast-growing provider of web development, mobile app development, cloud infrastructure, and UI/UX design solutions. We pride ourselves on delivering innovative, reliable, and high-quality technology services to clients worldwide. As we expand our operations, we&rsquo;re looking for a Client Relationship Officer who can build strong relationships with clients, understand their needs, and effectively communicate how our solutions can help their businesses grow.Role OverviewAs a Client Relationship Officer at STALLYONS TECHNOLOGIES, you will be the first point of contact for our clients, responsible for presenting our services, handling inquiries, building trust, and closing deals. This role requires excellent communication skills, both written and verbal, along with the ability to understand client requirements and propose the right solutions. You will play a key role in driving revenue growth by communicating directly with clients and converting leads into long-term business relationships.Key Responsibilities<ul><li>Engage directly with potential and existing clients through calls, emails, and meetings to understand their needs and propose tailored solutions.</li><li>Present STALLYONS TECHNOLOGIES&rsquo; services (web development, mobile apps, cloud infrastructure, UI/UX design) in a clear, professional, and persuasive manner.</li><li>Build, nurture, and maintain strong client relationships through effective communication and follow-ups.</li><li>Prepare proposals, quotations, and presentations customized to client requirements.</li><li>Negotiate terms, close deals, and achieve monthly/quarterly sales targets.</li><li>Conduct market research to identify new business opportunities and stay updated on industry trends.</li><li>Collaborate with internal teams to ensure smooth project handovers and client satisfaction.</li></ul>Requirements<ul><li>Proven experience as a Sales Specialist, Business Development Executive, or a similar client-facing role in the IT/software industry.</li><li>Excellent verbal and written communication skills with a strong ability to convey technical solutions in simple, client-friendly language.</li><li>Strong interpersonal skills with the ability to build trust and long-term relationships.</li><li>Knowledge of IT services such as web/app development, cloud solutions, and UI/UX design is a plus.</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li><li>Proactive, results-driven, and motivated to achieve sales targets.</li></ul>Work Schedule<ul><li>Evening Shift: 10 AM &ndash; 7 PM (Monday to Friday + Alternate Saturdays).</li></ul>Location: Gulshan-e-Iqbal, Karachi.Job Type: Full-timeWork Location: In person

Client Relationship Officer

Explore 742+ Client relations in Karachi this September. Find roles across top companies and apply now to boost your career.