customer support representative Jobs in Lahore

customer support representative

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call center representative

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customer sales representative

customer service representative Jobs in Lahore

customer service representative

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customer services specialist

client relations manager

Mugshei

CUSTOMER SALES REPRESENTATIVE &ndash; U.S. MarketSalary: PKR 55,000 &ndash; 100,000 per monthCompany: Mugshei Pvt. Ltd. Job Type: Full-Time | On-site Office Location: Lahore Office Hours: Monday to Friday | 7:30 PM &ndash; 4:30 AM (Pakistan Standard Time)About This OpportunityMugshei Pvt. Ltd. is hiring Client Relations Executives to support our growing U.S. client portfolio. In this role, you'll manage incoming customer inquiries, understand client requirements, and help businesses choose customized packaging solutions while delivering exceptional service.If you enjoy communication, sales, and working in an international environment, this role is for you.Core Responsibilities<ul><li>Handle inbound sales inquiries from international customers.</li><li>Provide accurate information about packaging products and services.</li><li>Understand customer needs and offer customized recommendations.</li><li>Build strong client relationships through excellent communication.</li><li>Record customer interactions in the CRM system.</li><li>Achieve monthly sales and service objectives.</li><li>Resolve customer concerns efficiently.</li><li>Collaborate with different departments to ensure customer satisfaction.</li></ul>Preferred Qualifications<ul><li>Fresh graduates are encouraged to apply.</li><li>Up to 5 years of experience in sales, customer support, or business development.</li><li>Excellent spoken and written English.</li><li>Strong communication and relationship-building skills.</li><li>Comfortable using computers and CRM platforms.</li><li>Ability to work night shifts.</li></ul>Why Work With Us?<ul><li>Salary: PKR 55,000&ndash;75,000 per month</li><li>Uncapped commission opportunities</li><li>Performance incentives</li><li>Paid training program</li><li>Long-term career progression</li><li>Professional work environment</li><li>Five-day work week (Monday&ndash;Friday)</li></ul>Apply Today0301-9706300Start your career with Mugshei Pvt. Ltd. and become part of a fast-growing team serving international clients.Pay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING | CUSTOMER SALES REPRESENTATIVE – U.S. Market

Blue Pine Mountain House

Job OverviewWe are looking for a PR, Community &amp; Creative Manager to strengthen our brand presence, manage public relations, and build an engaged community around our real estate projects. The ideal candidate will be highly creative, socially intelligent, and experienced in real estate marketing, PR storytelling, and community engagement.This role requires close collaboration with marketing, sales, and leadership teams to ensure consistent brand messaging and strong public perception across digital and offline channels.Key ResponsibilitiesPublic Relations (PR)<ul><li>Develop and execute PR strategies to enhance brand visibility and credibility</li><li>Build and maintain strong relationships with media houses, journalists, influencers, and industry partners</li><li>Draft press releases, media pitches, statements, and brand announcements</li><li>Manage brand reputation and handle public communications when required</li></ul>Community Management<ul><li>Build, grow, and manage brand communities across social platforms and offline events</li><li>Engage with audiences, respond to queries, and foster meaningful conversations</li><li>Collaborate with sales teams to align community engagement with lead generation and trust-building</li><li>Organize community-driven campaigns, launches, site visits, and events</li></ul>Creative &amp; Content Direction<ul><li>Lead creative direction for campaigns, storytelling, and brand narratives</li><li>Work closely with designers, videographers, and content creators</li><li>Ensure consistent tone, voice, and visual identity across all platforms</li><li>Oversee content calendars for PR, community, and brand initiatives</li></ul>Real Estate Focus<ul><li>Translate real estate offerings into compelling stories and value-driven messaging</li><li>Support project launches, property showcases, and investment-focused campaigns</li><li>Understand buyer psychology, investor mindset, and local market trends</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, PR, Media Studies, or related field</li><li>5-6 years of experience in PR, community management, or creative roles</li><li>Prior experience in real estate is highly preferred</li><li>Strong writing, storytelling, and communication skills</li><li>Understanding of digital platforms, social media trends, and community behavior</li><li>Ability to manage multiple projects in a fast-paced environment</li><li>Strong interpersonal and relationship-building skills</li></ul>Preferred Candidate Profile<ul><li>Has worked with real estate developers, agencies, or property brands</li><li>Confident communicator with a creative mindset</li><li>Comfortable coordinating with internal teams and external partners</li><li>Proactive, detail-oriented, and brand-focused</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Opportunity to work on high-impact real estate projects</li><li>Creative freedom and ownership of brand communication</li><li>Collaborative and growth-oriented work environment</li></ul>Pay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Content Writer / Creative Head

Visor Dynamics Pvt Ltd.

We are looking for a motivated and curious Marketing Intern (Online Presence &amp; Credibility) to join our team in Lahore. This role is ideal for someone eager to learn, grow, and gain hands-on experience building a startup's public reputation and digital presence, especially within the government/public sector space, while working closely with our founders and marketing team.Responsibilities:<ul><li>Assist in building and maintaining our website's credibility content &mdash; case studies, certifications page, team profiles, and client testimonials</li><li>Write clean, clear, and well-researched content under guidance (case studies, blog posts, LinkedIn posts, website copy)</li><li>Collaborate with founders, product managers, and sales team to translate wins and product updates into public-facing content</li><li>Help manage and grow our LinkedIn presence, including drafting founder/employee posts and tracking engagement</li><li>Research relevant trade publications, directories, associations, and award opportunities where we should be listed or featured</li><li>Support basic SEO efforts &mdash; keyword research, meta descriptions, content structure</li><li>Participate in auditing our online presence for accuracy, consistency, and professionalism</li><li>Stay curious and up-to-date with government/public sector marketing trends and best practices</li></ul>Qualifications:<ul><li>Basic understanding of marketing, communications, or content writing concepts</li><li>Strong written English with attention to clarity and accuracy</li><li>Some hands-on experience or coursework in content writing, journalism, communications, or public relations</li><li>Basic familiarity with LinkedIn as a professional platform</li><li>Basic understanding of SEO concepts</li><li>Willingness to learn, ask questions, and take feedback constructively</li><li>Good communication skills and a collaborative mindset</li></ul>Preferred Qualifications:<ul><li>Academic or personal projects involving content writing, research, or communications</li><li>Interest in government, public policy, or public sector affairs</li><li>Exposure to tools like HubSpot, Canva, Google Analytics, or LinkedIn scheduling tools</li><li>Enthusiasm for research-heavy work (digging through directories, trade press, procurement listings)</li><li>Basic awareness of B2B or B2G sales/marketing concepts is a plus</li></ul>Benefits:<ul><li>Competitive intern stipend</li><li>Hands-on experience with real-world, high-visibility marketing projects</li><li>Mentorship from experienced founders and team members</li><li>Supportive and collaborative team environment</li><li>Learning and growth opportunities</li><li>Team outings and social activities</li></ul>Job Type: Full-timePay: From Rs25,000.00 per monthApplication Question(s):<ul><li>Are you currently based in Lahore?</li></ul>Experience:<ul><li>Social Media Marketing: 1 year (Required)</li></ul>Work Location: In person

Marketing Intern

Top Line Resource Group (TLRG)

Location: DHA Phase 8, Lahore (On-site)Job Type: Full-TimeShift Timing: 5:00 PM &ndash; 2:00 AMPosition OverviewWe are seeking a customer-focused Insurance Specialist to support a growing U.S. independent insurance operation. This role services commercial and personal lines clients, obtains competitive quotes, coordinates renewals, manages policy changes, communicates with carriers, and helps deliver a first-class client experience.The right person communicates clearly, stays organized under pressure, takes ownership of open tasks, and solves problems before they affect the client. Commercial insurance experience is preferred; we will train a strong candidate with proven administrative and customer service skills.Prior experience with U.S. insurance carriers or an independent agency is strongly preferred for this role.Primary ResponsibilitiesCommercial Insurance<ul><li>Market new and renewal accounts to multiple admitted and surplus lines carriers</li><li>Obtain competitive quotes for General Liability, Business Owners Policies, Commercial Property, Workers' Compensation, Commercial Auto, Professional Liability, Cyber Liability, EPLI, Umbrella and Excess Liability, Inland Marine, and Directors and Officers coverage</li><li>Prepare professional comparisons of coverages, exclusions, deductibles, limits, and premiums</li><li>Review policies for coverage gaps and identify opportunities to improve protection or value</li><li>Follow up with underwriters to negotiate pricing, credits, exceptions, and coverage enhancements</li><li>Request loss runs, update applications, and track inspections and underwriting requirements through completion</li></ul>Personal Lines<ul><li>Quote and service homeowners, high-value homes, condo, renters, dwelling fire, personal auto, umbrella, earthquake, flood, and valuable articles coverage</li><li>Compare multiple carriers and summarize recommendations in clear client-facing language</li><li>Process endorsements and policy changes, assist with renewals, and remarket accounts when appropriate</li></ul>Client Service<ul><li>Answer incoming calls professionally and respond to client emails promptly</li><li>Process Certificates of Insurance, Evidence of Property Insurance, Auto ID Cards, and mortgagee changes</li><li>Order loss runs and inspections, request missing documents, and follow up on outstanding requirements</li><li>Assist clients with billing questions and claim reporting</li><li>Track claim status with carriers and keep clients informed</li><li>Schedule renewal review meetings and maintain clear notes for every open item</li></ul>Policy Servicing<ul><li>Process endorsements, cancellations, reinstatements, and policy rewrites</li><li>Review renewal policies for accuracy, including premiums, limits, deductibles, mortgage information, and insured details</li><li>Confirm completed changes, issued policies, and supporting documents are saved correctly in the agency management system</li></ul>Carrier RelationsCommunicate regularly with major admitted and surplus lines carriers to:<ul><li>Follow up on underwriting and policy issuance</li><li>Negotiate pricing and request available credits</li><li>Seek underwriting exceptions and coverage improvements</li><li>Confirm inspections and track requirements to completion</li></ul>Renewal Management<ul><li>Review renewal offers and identify material premium or coverage changes</li><li>Complete renewal marketing at least 45 days before expiration</li><li>Remarket accounts when premiums increase significantly or coverage needs change</li><li>Prepare side-by-side comparisons and recommend the best carrier option</li><li>Communicate renewal recommendations and follow up through binding</li><li>Track every renewal deadline and prevent avoidable lapses</li></ul>DocumentationMaintain complete, accurate electronic files for applications, quotes, policies, endorsements, certificates, inspection reports, loss runs, carrier correspondence, signed documents, and renewal proposals.Sales and Producer Support<ul><li>Follow up on quote opportunities and schedule producer appointments</li><li>Prepare proposal packets and request missing underwriting information</li><li>Obtain signatures, collect broker fees, and assist with binding new business</li></ul>Claims Support<ul><li>Help clients report claims and gather supporting documentation</li><li>Coordinate with adjusters and follow up with carriers</li><li>Keep insureds updated throughout the claim process</li><li>Maintain timely, accurate claim notes in the agency management system</li></ul>Tools &amp; SystemsFamiliarity with the following types of tools is expected:<ul><li>Agency management systems (e.g., QQ Catalyst or similar)</li><li>Microsoft Outlook and Google Workspace for communication</li><li>Excel, Word, Adobe Acrobat, and DocuSign for documents and analysis</li><li>Payment and rating platforms (e.g., ePayPolicy, carrier portals, comparative rating systems)</li><li>Familiarity with AI-powered agency tools is a plus</li></ul>Required Skills<ul><li>Outstanding customer service and professional phone etiquette</li><li>Excellent written and verbal communication</li><li>Strong organization and the ability to manage multiple deadlines</li><li>High attention to detail and consistent follow-through</li><li>Independent judgment, ownership, and problem-solving</li><li>A positive, team-oriented approach</li></ul>Preferred Qualifications<ul><li>Two or more years of insurance experience</li><li>Commercial insurance and independent agency experience</li><li>Experience with agency management systems</li><li>Experience reading policies and declarations</li><li>Strong Microsoft Excel skills and experience preparing insurance comparisons</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience working with U.S. insurance carriers or an independent agency? If yes, how many years?</li><li>Have you worked with commercial lines, personal lines, or both?</li><li>Are you familiar with any agency management system (e.g., QQ Catalyst or similar)?</li></ul>Work Location: In person

U.S. Insurance Specialist

Venus Group

We are looking for a detail-oriented and experienced HR Officer to join our HR team at our Raiwind Road, Lahore. Female candidate are preffered.This is a hands-on HR operations role with a strong focus on TimeTrax attendance management, payroll preparation, statutory compliance, and employee relations.Key ResponsibilitiesAttendance &amp; TimeTrax<ul><li>Independently manage and monitor employee attendance through TimeTrax.</li><li>Maintain shifts, rosters, late arrivals, early departures, absences, overtime, leave, and attendance adjustments.</li><li>Review and reconcile attendance data before every payroll cycle.</li><li>Identify attendance discrepancies and coordinate with managers and employees for timely resolution.</li><li>Generate and maintain accurate attendance reports and records.</li></ul>Payroll<ul><li>Assist in preparing and processing monthly payroll accurately and within deadlines.</li><li>Verify salaries, deductions, overtime, allowances, leaves, absences, and other payroll adjustments.</li><li>Prepare payroll working sheets and coordinate with Finance for final processing.</li><li>Handle employee queries relating to salary, attendance, deductions, overtime, and leave balances.</li><li>Maintain strict confidentiality of employee and payroll information.</li></ul>Statutory &amp; Employee Matters<ul><li>Manage and maintain employee records relating to PESSI, SESSI and EOBI.</li><li>Coordinate employee registrations, contributions, updates, and related documentation.</li><li>Handle employee grievances and attendance/payroll-related complaints professionally.</li><li>Assist with HR documentation, letters, disciplinary matters, and other HR operations.</li><li>Ensure HR records and processes remain accurate, organized, and up to date.</li></ul>What We're Looking For<ul><li>Bachelor's degree in HR, Business Administration, or a related field.</li><li>2+ years of hands-on experience managing attendance through TimeTrax is mandatory.</li><li>Practical experience in payroll processing and attendance reconciliation.</li><li>Working knowledge of PESSI, SESSI and EOBI.</li><li>Strong command of MS Excel.</li><li>Good understanding of HR policies, attendance management, and employee relations.</li><li>Excellent attention to detail and ability to work with large volumes of employee data.</li><li>Strong communication and problem-solving skills.</li><li>Ability to maintain confidentiality and work under strict payroll deadlines.</li></ul>Why Join Us?You'll be joining a growing HR function where this role will have real ownership of attendance and payroll operations rather than being limited to routine HR administration. The position offers exposure to payroll, statutory compliance, employee relations, and broader HR operations with opportunities to grow within the organization.Job DetailsPosition: HR Officer &ndash; Attendance &amp; Payroll Location: 8 KM Raiwind Road, Lahore Working Hours: 8:30 AM &ndash; 4:30 PM Working Days: Monday &ndash; Friday Job Type: Full-time, On-site Experience: 2+ yearsPay: Rs50,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>TimeTrax: 2 years (Required)</li></ul>Work Location: In person

TimeTrax Expert - HR Operations

Kamran Associates

Position: Property Sales Manager Experience: 7+ Years Office Hours: 10 AM - 06 PM Job type: Full Time / Onsite role Salary: Market Competitive + CommissionLocation: Kamran AssociatesWe are looking for an experienced and motivated Property Sales Manager with strong commercial real estate experience and a proven track record of managing the complete end-to-end sales process for commercial projects.Responsibilities:<ul><li>Lead and manage the property sales team</li><li>Develop and implement effective sales strategies</li><li>Manage the complete end-to-end sales process for commercial projects, from lead generation to deal closure</li><li>Achieve monthly and quarterly sales targets</li><li>Generate leads and build strong client relationships</li><li>Handle commercial property viewings, presentations, negotiations, and closings</li><li>Monitor sales performance and prepare regular reports</li></ul>Requirements:<ul><li>Minimum 7+ years of experience in property sales (Realestate &amp; team Lead)</li><li>Having Degree in MBA / BBA or any degree of marketing &amp; Sales</li><li>Proven experience in commercial real estate is required</li><li>Strong experience in the complete end-to-end sale of commercial projects</li><li>Strong leadership and communication skills</li><li>Having experience as team lead &amp; team Handling</li><li>Excellent negotiation and customer-handling abilities</li><li>Previous experience managing a sales team is preferred</li><li>Interested candidates can send their CV to: advmsaadkhan@gmail.com</li></ul>Work Location: In person

Property Sales Manager

Raaziq International PVT LTD

Must Have: Excellent Communication, English Writing and Speaking skillsPreferred Candidate Attributes:<ul><li>Go Getter Attitude</li><li>Strong Interest to gain an industry level experience</li><li>Self Learning &amp; Adaptive Behavior</li><li>Confident to work under pressure</li><li>Looking for a long-term career in terms of learning and growth</li></ul>Job Responsibilities &amp; Skills:<ul><li>Daily coordination with customers, providing updates, and sending status reports</li><li>Ensuring customer retention and repeat orders</li><li>Coordination with operational staff</li></ul>Qualification: B.A./Bachelor's in Supply Chain/ International Relations/ International Trade Management (should be complete). Experience: Fresh Graduates Only Location: Thokar Multan Road, Lahore. Gender: MaleEmail: saman.ijaz@raaziq.comPlease Note: No experienced profile will be contacted.Work Location: In person

Customer Relationship Officer/ Operations (Import Customs)

Explore 56+ Client relations manager in Lahore this August. Find roles across top companies and apply now to boost your career.