customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

account manager

client relations manager

Easy2Employ, LLC

<div>
 The ideal candidate is a highly motivated and results-oriented sales professional with a proven track record of success in closing deals and building strong client relationships. They are a self-starter, proactive, and organized individual with excellent communication and presentation skills. They possess a keen understanding of business problems and the ability to translate those needs into tailored software solutions. A passion for technology and a desire to work collaboratively within a team are essential.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Own and manage the full sales cycle, from prospecting to closing deals.
 </li>
 <li>
 Understand client needs and collaborate with the team to craft tailored software solutions.
 </li>
 <li>
 Build and maintain long-term relationships with clients, acting as the primary point of contact for their accounts.
 </li>
 <li>
 Identify and pursue upsell and cross-sell opportunities.
 </li>
 <li>
 Work closely with delivery teams to ensure smooth project handoffs and client satisfaction.
 </li>
 <li>
 Meet and exceed established sales targets.
 </li>
 <li>
 Generate new business opportunities.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience selling custom software or digital services Specific CRM or sales tool proficiency (While not explicitly stated, this is implied and beneficial)
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4+ years of experience in B2B sales or account management, preferably in the tech or software services industry.
 </li>
 <li>
 Experience selling custom software or digital services is a significant plus.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Proven ability to close deals and manage the sales cycle
 </li>
 <li>
 Excellent problem-solving skills and the ability to translate business needs into solutions
 </li>
 <li>
 Ability to build rapport and maintain strong client relationships
 </li>
 <li>
 Proficiency in identifying and capitalizing on upsell and cross-sell opportunities
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Ability to work effectively both independently and as part of a team
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Relevant education and certifications are preferred. A bachelor's degree is a plus, but practical experience is highly valued.
 </li>
 </ul>
</div>

Client Relations Manager

Instacare Technologies

Job Summary:The Customer Success Team Lead is responsible for ensuring customer satisfaction, retention, and growth by managing a team of customer success representatives. This role focuses on driving excellent customer experiences, building long-term relationships, and ensuring clients achieve maximum value from the company&rsquo;s products or services.Key Responsibilities:1. Team Leadership &amp; Management<ul><li>Lead, mentor, and support the customer success team to ensure high performance and engagement.</li><li>Set clear goals and KPIs for team members and regularly review performance.</li><li>Conduct training sessions and provide coaching to enhance communication, product knowledge, and problem-solving skills.</li></ul>2. Customer Relationship Management<ul><li>Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.</li><li>Act as an escalation point for complex customer issues and ensure timely resolution.</li><li>Regularly check in with clients to understand their needs, pain points, and expectations.</li></ul>3. Process Improvement &amp; Service Quality<ul><li>Develop and implement customer success processes to improve efficiency and customer experience.</li><li>Monitor customer feedback and suggest actionable improvements to internal teams.</li><li>Ensure that support requests and inquiries are handled promptly and professionally.</li></ul>4. Retention &amp; Growth<ul><li>Work closely with the sales and account management teams to identify upsell and cross-sell opportunities.</li><li>Track customer health scores, renewal rates, and churn metrics.</li><li>Develop retention strategies to reduce customer churn and increase satisfaction.</li></ul>5. Reporting &amp; Analytics<ul><li>Prepare weekly and monthly reports on customer satisfaction, team performance, and key metrics.</li><li>Analyze customer data to identify trends, risks, and opportunities for improvement.</li><li>Present insights and recommendations to senior management.</li></ul>6. Collaboration with Other Departments<ul><li>Coordinate with product, technical, and support teams to ensure smooth client onboarding and issue resolution.</li><li>Share customer feedback with relevant departments to enhance product features and service quality.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Problem-solving and conflict-resolution expertise</li><li>Customer-centric mindset with strategic thinking</li><li>Strong organizational and analytical skills</li></ul>Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>3&ndash;5 years of experience in customer success, client relations, or account management.</li><li>Prior experience in SaaS or technology-based products is an advantage.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer success Team Lead

One World Immigrations

Job descriptionOne World Immigration Law Consultant is a leading immigration consultancy firm dedicated to providing comprehensive immigration services to clients seeking opportunities abroad. We specialize in skilled immigration, business immigration, and student visas, ensuring a seamless process for our clients.We are seeking a dynamic and experienced Asst. Branch / Sales Manager to lead our local operations.Key Responsibilities:<ul><li>Assist the Branch Manager in daily operations, administration, and staff supervision.</li><li>Ensure smooth client handling and maintain professional communication standards</li><li>Ensure proper documentation, case follow-ups, and client satisfaction.</li><li>Monitor Staff Performance and Attendance.</li><li>Assisting Branch Manager in Day to Day Operations.</li><li>Prepare reports and share updates with Head Office</li><li>Support sales and service teams in achieving branch targets</li></ul>Requirements:<ul><li>Education &amp; Experience:</li><li>Bachelor&rsquo;s degree. (Master is a Plus).</li><li>2&ndash;4 years of experience in administration, branch operations, or management role (Immigration/Consultancy experience preferred)</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Must be target-oriented and professional in conduct</li><li>Prior experience in client-facing roles and team coordination is a strong plus.</li><li>Expertise &amp; Abilities:</li><li>Strong communication and interpersonal skills (English and Urdu).</li><li>Proficient in using CRM tools and Microsoft Office (Word, Excel, Outlook).</li><li>Team-oriented with a positive attitude and the ability to work under pressure.</li><li>Detail-oriented, reliable, and committed to delivering excellent customer service.</li><li>Familiarity with student visas, skilled migration, visit visas, and immigration eligibility assessments is a plus.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Career growth and regional advancement opportunities.</li><li>Supportive and collaborative work culture.</li></ul>Job Timings: 10:00 AM to 6:30 PM (Monday to Saturday)Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Asst. Branch Manager

Techtimize

Join Studio 94 as a Business Development Executive! We&rsquo;re looking for a motivated individual with strong communication and proposal-writing skills to manage Upwork/Fiverr profiles, connect with clients, and help grow our creative design studio in Lahore.Business Development Executive &ndash; Studio 94Location: Lahore (On-site) Job Type: Full-time Experience: 6 months to 1 year Industry: Creative Design &amp; BrandingAbout Studio 94Studio 94 is a creative design and branding studio built on artistic integrity and modern storytelling. We create brand identities, visual campaigns, and digital experiences that balance aesthetics with strategy.Role OverviewWe&rsquo;re looking for a motivated and resourceful Business Development Executive to help grow the business side of Studio 94. You&rsquo;ll assist in developing our client base, managing our online presence, and building visibility for the studio&rsquo;s creative work.Key Responsibilities<ul><li>Build and manage freelancer platform profiles (Upwork, Fiverr Pro, Behance, etc.)</li><li>Create client proposals, quotes, and pitch decks with design team support</li><li>Research and approach potential local and international clients</li><li>Maintain communication with existing clients, ensuring a professional experience</li><li>Help manage the studio&rsquo;s online presence &mdash; social media, website, and portfolio updates</li><li>Track leads, inquiries, and opportunities using CRM tools or Google Sheets</li><li>Prepare weekly progress reports on outreach and results</li></ul>Ideal Candidate<ul><li>Recent graduate (Marketing, Business, Media, or related field)</li><li>Confident in writing and communication</li><li>Proactive, organized, and open to learning new tools</li><li>Interest in design, branding, and creative industries</li><li>Comfortable working in a start-up environment with autonomy</li></ul>Benefits<ul><li>Creative and collaborative work environment</li><li>Learning and growth opportunities</li><li>Exposure to international clients and creative industries</li></ul>How to ApplySend your CV at hr@techtimize.coJob Type: Full-timePay: Rs70,000.00 per monthApplication Question(s):<ul><li>What's your current and expected salary?</li></ul>Work Location: In person

Business Development Executive

Desol Int.

Desol Int. is seeking an experienced Business Developer with a minimum of 2 years of experience to join our dynamic team.Interested candidates can apply through this link: https://lnkd.in/dNAXS84wKey Responsibilities:<ul><li>Identify, search, and bid on relevant projects daily across platforms like Upwork and LinkedIn.</li><li>Write customized and compelling proposals to attract and convert potential clients.</li><li>Communicate effectively with clients to understand their requirements and project goals.</li><li>Maintain regular follow-ups with leads to ensure successful deal closures.</li><li>Achieve and exceed monthly bidding and sales targets.</li></ul>Requirements:<ul><li>Minimum 2 years of experience as a Business Developer in a software company.</li><li>Proven experience working on Upwork and LinkedIn.</li><li>Excellent written and verbal communication skills (English proficiency is essential).</li><li>Good understanding of Web &amp; Mobile Development, UI/UX Design, and AI Services.</li><li>Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>Technical background with strong client-handling and communication skills.</li><li>Self-motivated, proactive, and results-driven mindset.</li></ul>Benefits:<ul><li>Work-life balance</li><li>Medical policy</li><li>Education allowance</li><li>Subsidized Lunch Facility</li><li>USD Pegged Salary</li><li>Provident Facility</li><li>Official Team Lunch/Dinner</li><li>Bonuses</li><li>Medical Reimbursement</li><li>Paid Weekend</li><li>Interest-Free Loans</li><li>Paid Leaves &amp; Many other benefits</li></ul>Working Days: Monday - Friday Timings: <ul><li>Onsite: 4:00 PM &ndash; 8:00 PM</li><li>Remote: 10:00 PM &ndash; 2:00 AM</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Business Development: 2 years (Preferred)</li></ul>Work Location: In person

Upwork and LinkedIn Business developer

Imperial Resource Group, Global

Business Development Executive Responsibilities:<ul><li>Familiarizing yourself with all products and services offered by our company.</li><li>Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.</li><li>Attending networking activities to research and connect with prospective clients.</li><li>Maintaining meaningful relationships with existing clients to ensure that they are retained.</li><li>Suggesting upgrades or added products and services that may be of interest to clients.</li><li>Crafting business proposals and contracts to draw in more revenue from clients.</li><li>Negotiating with clients to secure the most attractive prices.</li><li>Equipping staff with the technical and social skills needed to enhance sales.</li><li>Reviewing clients' feedback and implementing necessary changes.</li><li>Remaining in tune with trends in consumption to ensure that our offerings remain relevant.</li></ul>Business Development Executive Requirements:<ul><li>Degree in marketing, business administration, or similar.</li><li>Extensive sales experience.</li><li>Intuitive and insightful, particularly regarding human behavior.</li><li>Ability to generate revenue by identifying pain points and suggesting suitable products or services.</li><li>Great networking skills.</li><li>Excellent communication skills.</li><li>Resourceful, with outstanding research skills.</li><li>Emboldened by challenges.</li></ul>Job Type: Full-timePay: Up to Rs300,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Broadspectrum

Account Director Public Relations and Influencer Marketing Job Summary:We are seeking a highly experienced and strategic Account Director to join our dynamic team at Brand Spectrum. As a Account Director, you will play a pivotal role in leading and managing client relationships, driving PR campaigns, and providing strategic counsel to clients. You will be responsible for overseeing a team of Account Managers and Executives, ensuring client satisfaction, and contributing to the growth and success of our PR firm.Key Responsibilities:<ul><li>Client Management:</li><li>Build and maintain strong, trusted relationships with clients.</li><li>Serve as the main point of contact for clients, addressing their needs, objectives, and concerns.</li><li>Develop a deep understanding of clients' industries, markets, and competitors.</li><li>Strategic Planning:</li><li>Develop and implement comprehensive PR and communication strategies for clients.</li><li>Provide strategic counsel to clients on PR and marketing initiatives.</li><li>Monitor industry trends and identify opportunities for clients.</li><li>Team Leadership:</li><li>Lead a team of Account Managers and Account Executives, providing guidance and mentorship.</li><li>Delegate tasks, set clear objectives, and ensure the team meets project deadlines.</li><li>Conduct performance evaluations and support team members in their professional development.</li><li>Campaign Management:</li><li>Oversee the execution of PR campaigns, ensuring they align with client goals and objectives.</li><li>Monitor campaign progress and adjust strategies as needed to achieve desired outcomes.</li><li>Manage budgets and allocate resources effectively.</li><li>Media Relations:</li><li>Develop and maintain relationships with key media contacts.</li><li>Pitch client stories and secure media placements in relevant outlets.</li><li>Monitor media coverage and provide regular reports to clients.</li><li>Crisis Management:</li><li>Develop crisis communication plans and provide guidance to clients during challenging situations.</li><li>Act swiftly and effectively to mitigate reputational risks.</li><li>New Business Development:</li><li>Identify new business opportunities and participate in pitches and proposals.</li><li>Contribute to the growth of the PR firm by expanding the client portfolio.</li></ul>Qualifications:<ul><li>Master's degree in Business Administration, Public Relations, Communications, Marketing, or a related field.</li><li>Minimum 8 years of proven experience in a senior-level PR role, preferably within an agency setting.</li><li>Exceptional communication and presentation skills.</li><li>Strong command over Microsoft Excel, Word and Power point.</li><li>Strong leadership and team management capabilities.</li><li>Strategic thinking and the ability to develop and execute PR strategies.</li><li>Demonstrated success in client relationship management and business development.</li><li>Proficiency in media relations and crisis communication.</li><li>Familiarity with PR tools and software.</li><li>A strong interest in AI tools that help in efficiently delivering Digital and PR jobs.</li><li>Creative problem-solving skills and the ability to work under pressure.</li></ul>Benefits:<ul><li>Opportunities for professional development and training.</li><li>Collaborative and dynamic work environment.</li><li>Chance to work with a diverse portfolio of clients and industries.</li></ul>If you are a strategic thinker, an exceptional leader, and have a passion for driving successful PR campaigns, we encourage you to apply for the Account Director position at Brand Spectrum. Join us in shaping the future of our clients' reputations and growing our firm's success.To apply, please submit your resume, a cover letter, and a portfolio of relevant work.Brand Spectrum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Account Director

Explore 1243+ Client relations manager in Lahore this October. Find roles across top companies and apply now to boost your career.

1243 client relations manager jobs IN Lahore

Client Relations Manager

Customer success Team Lead

Asst. Branch Manager

Business Development Executive

Upwork and LinkedIn Business developer

Business Development Executive

Account Director