customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

customer services representative Jobs in Lahore

customer services representative

customer outreach representative Jobs in Lahore

customer outreach representative

client relations manager

Grand City

Job Description:Grand City is looking for a dynamic, customer-focused leader to head our Customer Services Department (CSD). The ideal candidate will be responsible for ensuring customer satisfaction, handling client queries, managing service teams, and maintaining a high standard of communication and relationship management with clients and residents.This role requires excellent leadership, communication, and problem-solving skills, along with the ability to manage a large customer base in a real estate or housing project environment.Key Responsibilities:<ul><li>Lead the Customer Services Department and oversee all client interactions and complaint handling.</li><li>Develop and implement customer service policies, SOPs, and quality standards.</li><li>Ensure timely resolution of customer queries, complaints, and requests.</li><li>Coordinate with sales, accounts, and technical teams to ensure smooth after-sales service.</li><li>Monitor and analyze customer feedback and satisfaction reports, suggesting improvements.</li><li>Train and mentor customer service staff to ensure professional and courteous communication.</li><li>Handle VIP / high-priority clients and ensure their concerns are addressed promptly.</li><li>Prepare monthly performance reports for management review.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Management, or a related field.</li><li>8&ndash;12 years of experience in Customer Service or Client Relations (preferably in real estate, housing, or corporate setup).</li><li>Strong leadership, interpersonal, and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Ability to manage high-pressure situations and maintain professionalism.</li></ul>Benefits:<ul><li>Market-competitive salary</li><li>Professional and growth-oriented environment</li><li>Transport and other facilities as per company policy</li></ul>Job Type: Full-timeWork Location: In person

Head Of Department CSD

ZAPTA Technologies (Pvt.) Limited

ZAPTA Technologies is seeking a Project Manager/Costumer success Manager to join our team and oversee the planning, execution, and delivery of client projects. The successful candidate will work closely with clients and internal teams to ensure projects are delivered on time, within scope, and meet quality standards. The Project Manager will be responsible for coordinating tasks, maintaining documentation, handling meetings, and supporting opportunities for business growth while ensuring effective communication across all stakeholders. Responsibilities:<ul><li>Communicate clearly with clients and internal teams to ensure smooth project flow</li><li>Build and maintain strong client relationships</li><li>Plan and coordinate project tasks, timelines, and deliverables</li><li>Collaborate effectively with team members to achieve project goals</li><li>Apply critical thinking to resolve issues and keep projects on track</li><li>Understand technical requirements and support the technical team accordingly</li><li>Prepare and maintain project documentation, reports, and records</li><li>Identify and support opportunities for upselling</li><li>Handle client and internal meetings professionally, ensuring clear outcomes</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field</li><li>1 year or less then 1 year of experience in Project Management.</li><li>Strong communication and interpersonal skills</li><li>Technical understanding and problem-solving mindset</li><li>Ability to multitask and work in a fast-paced environment</li></ul>Job Type: Full-time Timings: 10:00 AM &ndash; 7:00 PM (Monday to Friday) Location: ZAPTA Technologies, B Block near Bankers town, DHA Phase 4 , LahoreJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Project Manager

Simcoe IT

WE&rsquo;RE HIRING &ndash; Business DeveloperLocation: DHA Rahbar, Lahore (Near Lake City)Timings: Mon&ndash;Fri, 11:00 AM &ndash; 6:00 PMSalary: PKR 70,000 &ndash; 80,000 (Based on skills &amp; experience)Key Responsibilities:&#9679; Handle client inquiries &amp; prepare quotations&#9679; Generate and follow up with B2B leads&#9679; Build long-term client relationships&#9679;Coordinate with production &amp; dispatch teams&#9679; Track sales pipeline &amp; report activities Requirements&#9679; Excellent communication &amp; interpersonal skills&#9679; Organized, proactive &amp; detail-oriented&#9679;Proficiency in MS Office, MS Excel (CRM is a plus)&#9679; Fresh graduatesJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Middle School (Preferred)</li></ul>Experience:<ul><li>business development : 1 year (Required)</li><li>cold calling us market: 1 year (Required)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Business Developer

Brampton Immigration Consultancy

Intake Abroad Hiring: Business Development Manager in Pakistan! Are you a passionate and driven professional looking to make a mark in the edtech industry? Intake Abroad is on the hunt for a talented Business Development Manager to join our dynamic team in Pakistan!Position: Business Development ManagerLocation: PakistanCompany: Intake AbroadExperience: Minimum 1 yearWhat You'll Do:<ul><li>Develop and implement business strategies to drive growth and expand our market presence.</li><li>Build and maintain strong relationships with the clients.</li><li>Identify and pursue new business opportunities and partnerships.</li></ul>What We Offer:<ul><li>A vibrant and innovative work environment.</li><li>Opportunities for professional growth and development.</li><li>Competitive salary and benefits.</li></ul>How to Apply: Ready to take the next step in your career? Send your resume to info@intakeabroad.com to discuss this exciting opportunity!Join us at Intake Abroad and be a part of shaping the future of education technology!Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Business Development Manager

ML Bench

Job Description:We are hiring a Business Developer with at least 1*- 2* years of experience in online bidding and client communication. The ideal candidate should be skilled in Upwork, Fiverr, and LinkedIn for lead generation and closing deals.Key Responsibilities:<ul><li>Bid on projects on Upwork and Fiverr,</li><li>Generate leads through LinkedIn,</li><li>Communicate with clients and understand their requirements,</li><li>Write clear and customized proposals,</li><li>Follow up and close deals,</li><li>Coordinate with the team for project delivery,</li></ul>Requirements:<ul><li>1 - 2 years of experience in business development,</li><li>Strong communication and proposal writing skills,</li><li>Experience with Upwork, Fiverr, and LinkedIn,</li><li>Target-driven and self-motivated</li></ul>Perks &amp; Benefits: - Travel Allowance - Annual, Sick and casual leavesJob: Full - Time (Onsite/Hybrid) Working days: Monday to Friday Location: ML Bench, 424, J3 Johar Town Lahore You can send your resume here at hr@ml-bench.comJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>What is your Current salary?</li><li>What is your Expected Salary?</li><li>apply only if you can attend on-site Interviews?</li><li>Have you worked on Upwork and Fiver?</li></ul>Work Location: In person

The Design Logic

Job Description:Title: Manager &ndash; Power Sector Policy &amp; Government Relations Pakistan Solar Association (PSA) Client (Hire With AR) Experience: 4+ Years Location: Lahore, Johar Town, J-Block Salary: PKR 150,000 &ndash; 200,000About the Role PSA is hiring a dynamic professional to lead its power sector policy, tariff advocacy, and government relations initiatives. The role requires strong expertise in NEPRA regulations, electricity policy, renewable energy compliance, and generation licensing.Key Responsibilities<ul><li>Drive advocacy on tariff policy, electricity market reforms, and solar sector regulations.</li><li>Represent PSA at NEPRA, AEDB, DISCOs, Ministry of Energy, and government forums.</li><li>Prepare policy briefs, regulatory submissions, and compliance documents.</li><li>Track and interpret power sector reforms and tariff updates.</li><li>Support PSA members with regulatory compliance and licensing processes.</li></ul>Requirements<ul><li>Master&rsquo;s in Public Policy, Law, Economics, Energy Studies, or related fields.</li><li>Minimum 4+ years in Regulatory Affairs, Government Relations, or Power/Renewable Energy policy.</li><li>Strong analytical, communication, and stakeholder management skills.</li></ul>How To Apply: WhatsApp's: +92-333-444-5032 Email: contact.hirewithar@gmail.comJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Do you have a minimum of 4 years of experience in Government Relations, Policy Advocacy, or Regulatory Affairs specifically within the Power, Renewable Energy, or Solar sector in Pakistan?</li><li>Have you previously engaged with regulatory bodies such as NEPRA, AEDB, FBR, or DISCOs in a professional capacity?</li><li>Can you describe one major policy or regulatory advocacy initiative you have led or contributed to?</li></ul>Work Location: In person

Manager – Power Sector Policy & Government Relations

Digital Plus

Accounts Manager - 0 to 4 Years ExperienceAre you a highly motivated and detail-oriented individual with a passion for finance and client relations? We're looking for an Entry-Level or Junior Accounts Manager to join our team. In this role, you'll be responsible for managing a portfolio of client accounts, ensuring satisfaction, and driving the financial health of these relationships. This is an excellent opportunity for recent graduates or those with a few years of relevant experience to grow their career in accounting and finance, particularly within an SME environment.Key Responsibilities<ul><li>Client Relationship Management: Serve as the primary point of contact for assigned accounts, building and maintaining strong, long-lasting customer relationships.</li><li>Financial Oversight (SME Focus): Monitor account financial performance, using QuickBooks for invoicing, tracking revenue and expenses, and ensuring timely client payments.</li><li>Reporting &amp; Analysis: Prepare detailed financial reports, forecasts, and budget variance analyses primarily using Microsoft Excel for both clients and internal management.</li><li>Issue Resolution: Proactively identify and resolve client concerns or conflicts related to billing, service delivery, or financial discrepancies.</li><li>Sales Support: Identify opportunities for account growth and collaborate with the sales team to present new services or solutions.</li><li>Documentation: Maintain accurate and up-to-date account records, contracts, and communication logs within our systems.</li></ul>Minimum Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a closely related field.</li><li>Experience: 0 to 4 years of professional experience in an accounting, finance, or customer-facing role, preferably within an SME.</li></ul>Required Skills &amp; Tools Accounts Management &amp; Interpersonal Skills<ul><li>Financial Acumen: Strong understanding of basic accounting principles (e.g., general ledger, accounts receivable/payable, budgeting).</li><li>Communication: Excellent written and verbal communication skills for effective client and internal team interaction.</li><li>Negotiation &amp; Persuasion: Ability to negotiate terms and present financial data clearly and persuasively.</li><li>Attention to Detail: Meticulous approach to data entry, reconciliation, and financial reporting.</li><li>Problem-Solving: Proven ability to analyze financial data and resolve complex account issues independently.</li></ul>Essential Tools Proficiency<ul><li>Accounting Software: Required: Proficiency in QuickBooks (Desktop or Online) for daily transaction processing, reporting, and client account management.</li><li>Microsoft Excel: Advanced proficiency in Microsoft Excel is critical (e.g., creating complex formulas, PivotTables, VLOOKUPs, data manipulation, and financial modeling).</li><li>CRM Software: Familiarity with Customer Relationship Management (CRM) tools (like Salesforce or HubSpot) for tracking client interactions and account health is a plus.</li></ul>Job Types: Full-time, FresherPay: From Rs30,000.00 per monthWork Location: In person

Accounts Manager

Explore 1126+ Client relations manager in Lahore this December. Find roles across top companies and apply now to boost your career.

1126 client relations manager jobs IN Lahore

Head Of Department CSD

Project Manager

Business Developer

Business Development Manager

Business Developer

Manager – Power Sector Policy & Government Relations

Accounts Manager