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customer services specialist

client relations manager

BM Global

Job Summary:We are looking for a highly motivated and proactive Business Development Officer to join our growing call center team. In this role, you will be responsible for generating new business opportunities, forming partnerships, and driving revenue growth through strategic outreach and client engagement. You will play a key role in expanding our client base and increasing the profitability of our call center operations.Key Responsibilities:<ul><li>Identify potential clients and business opportunities in target markets (e.g., customer service, telemarketing, BPO outsourcing).</li><li>Generate leads through cold calls, emails, networking, and referrals.</li><li>Develop customized proposals and presentations to pitch call center services to prospective clients.</li><li>Work closely with the operations and sales teams to align service offerings with client needs.</li><li>Manage relationships with existing clients and ensure high levels of client satisfaction.</li><li>Track industry trends and market dynamics to identify new revenue streams.</li><li>Negotiate terms, prepare contracts, and help onboard new clients.</li><li>Maintain accurate records of leads, prospects, and closed deals using CRM tools.</li><li>Represent the company at industry events, exhibitions, and client meetings.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>1&ndash;3 years of experience in business development, preferably within a call center or BPO environment.</li><li>Strong verbal and written communication skills.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Excellent interpersonal, negotiation, and relationship-building skills.</li><li>Comfortable making outbound calls and engaging with decision-makers.</li><li>Proficiency with CRM software and Microsoft Office Suite.</li><li>Ability to work independently and handle multiple projects simultaneously.</li></ul>What We Offer:<ul><li>Competitive salary with commission and incentive structure</li><li>Opportunity to grow within a fast-paced and expanding organization</li><li>Training and professional development opportunities</li><li>A supportive and team-oriented workplace culture</li><li>Health benefits</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you satisfied from mentioned salary package?</li></ul><ul><li>our office is located near EVERCARE HOSPITAL wapda town, Can you commute easily?</li></ul>Work Location: In person

Business Development Executive

Mugshei

Job Description: IMMEDIATE HIRING &ndash; Client Relations Executive | USA MarketMUGSHEI Pvt. Ltd. is immediately hiring confident Client Relations Executives to join our expanding international sales department. If you enjoy interacting with customers, building relationships, and closing sales, this role is for you.This position offers an excellent opportunity for both experienced professionals and fresh graduates looking to start a career in international B2B sales.Position Details<ul><li>Full-Time</li><li>Garden Town, Lahore</li><li>Night Shift (8 PM &ndash; 5 AM)</li><li>Immediate Joining</li><li>Salary: PKR 55,000 &ndash; PKR 100,000</li></ul>Key Responsibilities<ul><li>Handle inbound inquiries from international customers.</li><li>Recommend suitable packaging solutions.</li><li>Build and maintain long-term client relationships.</li><li>Follow up on customer inquiries.</li><li>Maintain accurate CRM records.</li><li>Meet sales KPIs.</li></ul>We're Looking For<ul><li>Excellent English communication.</li><li>Strong customer service and persuasion skills.</li><li>Sales or call center experience is preferred.</li><li>Fresh graduates with exceptional English are welcome.</li><li>Positive attitude and willingness to learn.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Attractive commission plan.</li><li>Paid training.</li><li>Growth opportunities.</li><li>Friendly workplace.</li></ul>Apply Today via WhatsApp: 0301-9706300Pay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

IMMEDIATE HIRING – Client Relations Executive (International Sales)

WBM PVT LTD

We're Hiring &ndash; PR Manager &amp; Content Creator1. PR ManagerLocation: Lahore Company: WBM InternationalJob SummaryWBM International is seeking a dynamic and experienced PR Manager to strengthen our brand presence through media relations, influencer partnerships, public relations campaigns, and corporate communications.Key Responsibilities<ul><li>Develop and execute PR and communication strategies.</li><li>Build and maintain relationships with media, influencers, and key stakeholders.</li><li>Manage press releases, media coverage, and brand reputation.</li><li>Coordinate influencer marketing campaigns and partnerships.</li><li>Organize corporate events, product launches, and promotional activities.</li><li>Collaborate with the marketing team to enhance brand visibility.</li><li>Monitor PR campaign performance and prepare reports.</li></ul>Requirements<ul><li>Bachelor's degree in Marketing, Mass Communication, Public Relations, or a related field.</li><li>3&ndash;5 years of experience in Public Relations, Media Relations, or Brand Communications.</li><li>Strong communication and negotiation skills.</li><li>Experience working with influencers and media agencies is preferred.</li><li>Excellent organizational and project management skills.</li></ul>2. Content CreatorLocation: Lahore Company: WBM InternationalJob SummaryWe are looking for a creative and energetic Content Creator to produce engaging content for our brands across social media platforms. The ideal candidate should be passionate about photography, videography, editing, and digital storytelling.Key Responsibilities<ul><li>Create high-quality photo and video content for social media.</li><li>Shoot and edit reels, short videos, and promotional content.</li><li>Develop creative ideas for campaigns and product promotions.</li><li>Collaborate with the marketing team on content planning.</li><li>Stay updated with social media trends and best practices.</li><li>Ensure content aligns with the company's branding guidelines.</li></ul>Requirements<ul><li>Bachelor's degree or relevant experience in Media, Marketing, or a related field.</li><li>2&ndash;3 years of experience in content creation and social media.</li><li>Proficiency in video editing tools such as Adobe Premiere Pro, CapCut, or similar software.</li><li>Strong photography and videography skills.</li><li>Creative mindset with excellent storytelling abilities.</li></ul>Benefits<ul><li>Competitive Salary</li><li>Career Growth Opportunities</li><li>Professional Working Environment</li></ul>Job Type: Full-timeApply at: hr@wbm.com.pkPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

PR Manager & Content Creator

Robertson Educational Consultants

Job Description: Fresh Graduates are highly encouraged to Apply!1. Client Consultation:<ul><li>Provide expert advice and guidance to clients regarding student visas, immigration laws, and related procedures.</li><li>Assess client eligibility for various study destinations.</li></ul>2. Application Preparation:<ul><li>Assist clients in completing and submitting study abroad applications, ensuring accuracy and compliance with relevant regulations.</li><li>Prepare supporting documents, such as letters of recommendation, financial statements, and educational transcripts.</li></ul>3. Case Management:<ul><li>Manage initial consultation to final decision.</li><li>Track application progress and communicate updates to clients, ensuring they are informed throughout the process.</li></ul>4. Compliance and Research:<ul><li>Stay up-to-date with changes in Study abroad laws, policies, and procedures.</li><li>Conduct research on Study options and strategies to better serve clients' needs.</li></ul>5. Client Relations:<ul><li>Build and maintain strong relationships with clients, understanding their individual circumstances and goals.</li><li>Provide excellent customer service, addressing inquiries and concerns promptly and professionally.</li></ul>6. Collaboration:<ul><li>Work closely with other consultants, legal professionals, and government agencies involved in the study process.</li><li>Collaborate with educational institutions to facilitate student placements.</li></ul>Qualifications:<ul><li>Bachelor's degree in a relevant field such as Computer Sciences, Law, Business International Relations, or Immigration Studies.</li><li>Fresh Graduates are highly encouraged to apply.</li><li>Proven experience in student consulting, preferably with a focus on student visas.</li><li>Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse clients.</li><li>Attention to detail and strong organizational skills to manage multiple cases simultaneously.</li><li>Ability to work independently and make sound judgments.</li></ul>Additional Skills (Preferred):<ul><li>Fluency in English language.</li><li>SOP Writing</li><li>Microsoft Office</li></ul>Robertson Educational ConsultantsOffice No.11, XX Block, D.H.A Phase 3 Lahore Cantt03218911110Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Foreign Education Counselling Executive - Females

Associated Technologies Pvt. Ltd.

Position SummaryWe are looking for a dynamic and results-driven Business Development Manager &ndash; Solar to drive business growth in the Commercial, Industrial (C&amp;I), and Government sectors across Pakistan. The ideal candidate will be responsible for identifying new business opportunities, building strategic relationships, managing public and private sector engagements, participating in tendering activities, and securing solar EPC projects.The successful candidate should possess strong market knowledge, an established professional network, and proven experience in solar business development, government liaison, commercial negotiations, and project acquisition.Key ResponsibilitiesBusiness Development &amp; Lead Generation<ul><li>Identify and develop new business opportunities for Commercial, Industrial, and Government solar projects across Pakistan.</li><li>Build and maintain a strong sales pipeline through market research, networking, referrals, and strategic partnerships.</li><li>Generate qualified leads and convert opportunities into long-term business relationships.</li><li>Develop business strategies to achieve revenue and growth targets.</li></ul>Government &amp; Public Sector Relations<ul><li>Build and maintain professional relationships with Government Departments, Public Sector Organizations, Regulatory Authorities, and Semi-Government Institutions.</li><li>Identify and pursue government-funded renewable energy projects and public sector opportunities.</li><li>Monitor government policies, renewable energy initiatives, and development programs to identify new business opportunities.</li><li>Coordinate with relevant authorities to support project approvals and facilitate business development activities.</li></ul>Commercial &amp; Industrial Business Development<ul><li>Develop relationships with industrial groups, manufacturing companies, commercial businesses, hospitals, educational institutions, real estate developers, and corporate organizations.</li><li>Promote rooftop solar, captive power, net metering, and utility-scale solar solutions.</li><li>Conduct client meetings, technical presentations, and commercial discussions to understand customer requirements.</li></ul>Tendering &amp; Proposal Management<ul><li>Identify and evaluate public and private sector solar tenders.</li><li>Coordinate the preparation and submission of technical and commercial proposals.</li><li>Work closely with Engineering, Estimation, Procurement, and Finance teams during bid preparation.</li><li>Ensure compliance with tender requirements, technical specifications, and submission deadlines.</li></ul>Client Relationship Management<ul><li>Develop long-term relationships with clients, consultants, EPC contractors, and strategic partners.</li><li>Act as the primary point of contact throughout the business development and project acquisition process.</li><li>Conduct regular client visits and maintain high levels of customer satisfaction.</li></ul>Market Intelligence<ul><li>Monitor industry trends, competitor activities, pricing strategies, and renewable energy developments.</li><li>Analyze market demand and identify emerging opportunities within the solar sector.</li><li>Provide management with regular market intelligence and strategic recommendations.</li></ul>Commercial Negotiations<ul><li>Lead commercial discussions, pricing negotiations, and contract finalization with clients and partners.</li><li>Prepare business proposals, presentations, and commercial offers.</li><li>Support contract execution and ensure smooth project handover to the implementation team.</li></ul>Cross-Functional Coordination<ul><li>Coordinate with Engineering, Project Management, Procurement, and Operations teams to ensure successful project execution.</li><li>Support project kickoff meetings and maintain client communication until project completion.</li><li>Ensure seamless transition from sales to project implementation.</li></ul>Reporting &amp; Performance Management<ul><li>Prepare weekly and monthly business development reports.</li><li>Track sales targets, pipeline status, conversion ratios, and revenue forecasts.</li><li>Present business performance updates and strategic recommendations to senior management.</li></ul>Required Skills &amp; Knowledge<ul><li>Strong understanding of the Solar Energy and Renewable Energy industry.</li><li>Proven experience in Commercial, Industrial (C&amp;I), and Government Sector business development.</li><li>Experience in public sector tendering, PPRA procedures, and procurement processes will be an advantage.</li><li>Strong network within government departments, consultants, developers, and corporate clients.</li><li>Knowledge of net metering regulations, EPC projects, and solar project lifecycle.</li><li>Excellent negotiation, presentation, and relationship management skills.</li><li>Strong commercial acumen and strategic business planning abilities.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.</li></ul>Qualification<ul><li>Bachelor's Degree in Business Administration, Marketing, Electrical Engineering, Mechanical Engineering, or a related field.</li><li>MBA or Master's Degree will be considered an added advantage.</li></ul>Experience<ul><li>5&ndash;8 years of relevant experience in Solar Business Development, Renewable Energy Sales, or EPC Project Development.</li><li>Demonstrated success in securing Commercial, Industrial, and Government solar projects.</li><li>Experience working with EPC contractors, solar solution providers, or renewable energy companies is highly preferred.</li></ul>Behavioral Competencies<ul><li>Strong business development and networking abilities.</li><li>Excellent communication and negotiation skills.</li><li>Results-driven with a strategic mindset.</li><li>Strong leadership and stakeholder management capabilities.</li><li>Ability to work independently and manage multiple opportunities simultaneously.</li><li>High level of professionalism, integrity, and customer focus.</li></ul>Benefits<ul><li>Market Competitive Salary</li><li>Attractive Performance-Based Incentives</li><li>Medical Coverage (As per Company Policy)</li><li>Paid Annual Leaves</li><li>EOBI / Provident Fund (As per Company Policy)</li><li>Career Growth Opportunities</li><li>Professional Training &amp; Development</li><li>Professional and Collaborative Working Environment</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Business Development Solar

ZH CUISINES (PRIVATE) LIMITED

Job description:Job Position: Customer Success ManagerDepartment: OperationsLocation: SALT PakistanEmployment Type: Full-TimeJob SummarySALT Pakistan is looking for a proactive and customer-focused Customer Success Manager to ensure exceptional customer experiences across all service channels. The ideal candidate will be responsible for handling customer complaints and feedback, managing relationships with delivery platforms such as Blink and Foodpanda, and coordinating events and catering inquiries.This position is suitable for Fresh Graduates with strong communication skills, while candidates with 1&ndash;2 years of relevant experience will be preferred.Key Responsibilities<ul><li>Handle customer complaints, concerns, and feedback professionally and ensure timely resolution.</li><li>Monitor customer satisfaction and maintain a high standard of guest experience.</li><li>Manage and respond to customer reviews received through social media, delivery platforms, and other channels.</li><li>Coordinate with restaurant operations teams to resolve customer issues effectively.</li><li>Manage relationships and daily coordination with delivery partners including Blink and Foodpanda.</li><li>Monitor delivery platform performance, customer ratings, and service quality.</li><li>Handle event and catering inquiries from initial contact to successful execution.</li><li>Coordinate with operations and kitchen teams for catering orders and special events.</li><li>Maintain records of customer complaints, resolutions, and service performance.</li><li>Prepare regular reports on customer feedback, complaints, and improvement opportunities.</li><li>Identify trends and recommend solutions to improve customer experience.</li><li>Support marketing and operational teams during promotional campaigns and events.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</li><li>Fresh Graduates are encouraged to apply.</li><li>1&ndash;2 years of experience in customer service, hospitality, restaurant operations, or customer relations will be preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks and work in a fast-paced environment.</li><li>Proficiency in Microsoft Office and Google Workspace.</li></ul>Skills Required<ul><li>Customer Service</li><li>Complaint Handling &amp; Resolution</li><li>Communication Skills</li><li>Relationship Management</li><li>Event Coordination</li><li>Catering Management</li><li>Foodpanda &amp; Blink Coordination</li><li>Problem Solving</li><li>Reporting &amp; Documentation</li><li>Time Management</li><li>Team Collaboration</li></ul>Work Location: In personPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Success Specialist

Visor Dynamics Pvt Ltd.

We are looking for a motivated and curious Marketing Intern (Online Presence &amp; Credibility) to join our team in Lahore. This role is ideal for someone eager to learn, grow, and gain hands-on experience building a startup's public reputation and digital presence, especially within the government/public sector space, while working closely with our founders and marketing team.Responsibilities:<ul><li>Assist in building and maintaining our website's credibility content &mdash; case studies, certifications page, team profiles, and client testimonials</li><li>Write clean, clear, and well-researched content under guidance (case studies, blog posts, LinkedIn posts, website copy)</li><li>Collaborate with founders, product managers, and sales team to translate wins and product updates into public-facing content</li><li>Help manage and grow our LinkedIn presence, including drafting founder/employee posts and tracking engagement</li><li>Research relevant trade publications, directories, associations, and award opportunities where we should be listed or featured</li><li>Support basic SEO efforts &mdash; keyword research, meta descriptions, content structure</li><li>Participate in auditing our online presence for accuracy, consistency, and professionalism</li><li>Stay curious and up-to-date with government/public sector marketing trends and best practices</li></ul>Qualifications:<ul><li>Basic understanding of marketing, communications, or content writing concepts</li><li>Strong written English with attention to clarity and accuracy</li><li>Some hands-on experience or coursework in content writing, journalism, communications, or public relations</li><li>Basic familiarity with LinkedIn as a professional platform</li><li>Basic understanding of SEO concepts</li><li>Willingness to learn, ask questions, and take feedback constructively</li><li>Good communication skills and a collaborative mindset</li></ul>Preferred Qualifications:<ul><li>Academic or personal projects involving content writing, research, or communications</li><li>Interest in government, public policy, or public sector affairs</li><li>Exposure to tools like HubSpot, Canva, Google Analytics, or LinkedIn scheduling tools</li><li>Enthusiasm for research-heavy work (digging through directories, trade press, procurement listings)</li><li>Basic awareness of B2B or B2G sales/marketing concepts is a plus</li></ul>Benefits:<ul><li>Competitive intern stipend</li><li>Hands-on experience with real-world, high-visibility marketing projects</li><li>Mentorship from experienced founders and team members</li><li>Supportive and collaborative team environment</li><li>Learning and growth opportunities</li><li>Team outings and social activities</li></ul>Job Type: Full-timePay: From Rs25,000.00 per monthApplication Question(s):<ul><li>Are you currently based in Lahore?</li></ul>Experience:<ul><li>Social Media Marketing: 1 year (Required)</li></ul>Work Location: In person

Marketing Intern

Explore 145+ Client relations manager in Lahore this August. Find roles across top companies and apply now to boost your career.