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client relations manager

Necron Ltd

We are seeking a highly professional, confident, and presentable Female Office In‑Charge who will also act as Personal Assistant (PA) to the CEO. The role involves managing front‑office operations, meeting and greeting clients, professional customer hospitality, supporting executive activities, and representing the organization during national and international travel.Key Responsibilities Office &amp; Client Relations<ul><li>Manage front office and reception operations efficiently</li><li>Meet, greet, and welcome clients and visitors professionally</li><li>Entertain and engage customers through business hospitality, meetings, and relationship‑building activities</li><li>Coordinate client meetings, visits, and corporate events</li><li>Maintain a professional and welcoming office environment</li></ul>Personal Assistant to CEO<ul><li>Act as Personal Assistant to the CEO, providing direct executive support</li><li>Manage the CEO&rsquo;s calendar, appointments, meetings, and travel schedules</li><li>Handle confidential correspondence, emails, and documentation</li><li>Coordinate with internal teams and external stakeholders on behalf of the CEO</li><li>Assist in preparing reports, presentations, and meeting materials</li><li>Accompany the CEO when required for meetings, events, and travel</li><li>Ensure smooth day‑to‑day execution of the CEO&rsquo;s professional commitments</li></ul>Travel &amp; Representation<ul><li>Willing to travel independently nationally and internationally</li><li>Represent the company in a professional and respectful manner during travel</li><li>Assist with travel arrangements, logistics, and client coordination</li></ul>Requirements &amp; Qualifications<ul><li>Female candidate (role‑specific requirement)</li><li>Bachelor&rsquo;s degree or relevant education preferred</li><li>Experience in office management, personal assistance, client relations, or hospitality is an advantage</li><li>Excellent communication and interpersonal skills</li><li>Confident, well‑groomed, and professional personality</li><li>Strong organizational, multitasking, and time‑management skills</li><li>High level of confidentiality, discretion, and trustworthiness</li><li>Ability and willingness to travel independently (local &amp; international)</li><li>Proficient in MS Office, email, and scheduling tools</li></ul>Skills &amp; Competencies<ul><li>Executive &amp; personal assistance</li><li>Client handling and professional etiquette</li><li>Communication &amp; coordination</li><li>Confidentiality and discretion</li><li>Adaptability and cultural awareness</li></ul>Working Conditions<ul><li>Office‑based with frequent client interaction</li><li>Flexible hours depending on CEO and business requirements</li><li>Travel as required</li></ul>Job Types: Full-time, Part-time, Temporary, Contract, Internship, FresherWork Location: Hybrid remote in Lahore

Executive and Personal Assistant to CEO

Luminey

Job Title: Business Development Officer (BD Officer) Location: Raiwind, Lahore Job Type: Full-TimeWe are seeking a motivated and proactive Business Development Officer to join our team. The ideal candidate will be responsible for identifying new business opportunities, strengthening client relationships, and contributing to overall sales growth through effective business strategies.Key Responsibilities<ul><li>Identify and pursue new business opportunities and potential clients</li><li>Develop and maintain strong, long-term relationships with customers</li><li>Analyze market trends, competitor activities, and growth opportunities</li><li>Prepare and present business proposals, presentations, and sales pitches</li><li>Work towards achieving monthly and quarterly sales targets</li><li>Coordinate with internal departments to ensure smooth client onboarding and service delivery</li><li>Maintain accurate records of leads, client communications, and sales activities</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>Proven experience in business development, sales, or a related role</li><li>Strong communication, negotiation, and client management skills</li><li>Self-motivated with the ability to work independently and achieve targets</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Experience in B2B or B2C sales will be considered an advantage</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>A professional and supportive work environment</li><li>Opportunities for career growth and professional development</li></ul>Job Type: Full-timeWork Location: In person

Business Development Officer (BD Officer)

Interact Global

Shift: Night (5:30 PM - 2:30 AM)Location: On-site, Wapda Town, LahoreResponsibilitiesImplementation &amp; Training: Guide new clients through onboarding process and train them to maximize service value.Relationship Management: Build strong relationships, gather feedback, and identify improvement opportunities.Performance Monitoring: Track client engagement, address issues proactively, and ensure seamless service delivery.Issue Resolution: Handle escalations, ensuring timely and effective resolutions.Retention &amp; Growth: Reduce churn, renew contracts, and expand client accounts.RequirementsExperience in customer success or client management (service-based preferred).Strong communication and problem-solving skills.Familiarity with CRM tools and data analytics.Job Type: Full-timePay: Rs70,000 - Rs120,000.00 per monthWork Location: In personOffice no:1, 1st floor, Usmania Trade Center, adjacent to Malmo Bakery, Rehmat Chowk, Wapda Town, LahorePay: Up to Rs120,000.00 per monthWork Location: In person

Customer Sales Specialist

Standard Chartered

<div>
 
 Job Summary
 
 
 
 This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Shadow sales staff in servicing customers and support them in delivering superior service.
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 Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.
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 Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.
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 Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.
 </li>
 <li>
 Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.
 </li>
 <li>
 Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.
 </li>
 <li>
 Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Time management
 </li>
 <li>
 Complaint resolution
 </li>
 <li>
 MS Office
 </li>
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 Excellent communication skills
 </li>
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 Customer management
 </li>
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 Problem-solving skills
 </li>
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 Business development (through calls only)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum bachelor&rsquo;s degree in a relevant field
 
 
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
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 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
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 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
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 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
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 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Client Service Executive - Employee Banking - Lahore

Pakisaman Group of Companies

We are looking for a Talent &amp; Brand Relations Manager to oversee talent acquisition, people management, and brand relationships across our growing portfolio of ventures.This role will be responsible for managing HR operations for all projects, while building industry relationships, partnerships, and public presence for Palette &amp; Pixel, our product-based marketing agency.The ideal candidate understands creative industries, startups, and modern marketing environments, and can balance people management with external brand relations.Key ResponsibilitiesTalent Acquisition &amp; Recruitment<ul><li>Lead hiring processes across all ventures and projects</li><li>Identify and recruit high-quality talent including:</li><li>Designers</li><li>Strategists</li><li>Marketers</li><li>Videographers</li><li>Editors</li><li>Baristas and operational staff (where required)</li><li>Screen candidates and conduct interviews</li><li>Coordinate hiring with founders and department heads</li><li>Manage onboarding for new employees</li></ul>HR Management (Across All Projects)The role will oversee HR operations for all businesses under the ecosystem.Responsibilities include:<ul><li>Maintaining employee records and contracts</li><li>Managing attendance and leave records</li><li>Structuring HR policies and workplace guidelines</li><li>Supporting payroll coordination</li><li>Managing performance evaluations</li><li>Ensuring professional work culture across teams</li></ul>The manager will act as the central HR coordinator for all ventures.Talent Development &amp; Team Culture<ul><li>Ensure a healthy, ambitious, and professional work environment</li><li>Identify skill gaps and support employee growth</li><li>Organize team development initiatives or workshops</li><li>Support leadership in building strong internal teams</li></ul>Brand Relations &amp; Partnerships (Palette &amp; Pixel)The role will also support external reputation and partnerships for Palette &amp; Pixel.Responsibilities include:<ul><li>Building relationships with</li><li>founders</li><li>brands</li><li>creators</li><li>influencers</li><li>industry professionals</li><li>Identifying collaboration opportunities</li><li>Supporting client and partner relationship management</li><li>Assisting with brand partnerships and industry visibility</li></ul>Public Relations &amp; Industry Presence<ul><li>Support the public image and positioning of Palette &amp; Pixel</li><li>Coordinate with marketing teams on brand announcements</li><li>Assist in managing external communications</li><li>Help organize networking opportunities and collaborations</li></ul>Required SkillsProfessional Skills<ul><li>Recruitment and talent evaluation</li><li>HR management and employee coordination</li><li>Public relations and relationship management</li><li>Communication and negotiation</li><li>Organizational and operational management</li></ul>Industry UnderstandingStrong understanding of:<ul><li>marketing agencies</li><li>creative teams</li><li>startup environments</li><li>content production workflows</li></ul>QualificationsPreferred Education<ul><li>Business Administration</li><li>Human Resources</li><li>Marketing / Communications</li><li>Media or Management</li></ul>Experience<ul><li>2&ndash;4 years in HR, talent management, PR, or agency operations</li><li>Experience working with creative teams or startups is highly preferred</li></ul>Personality &amp; FitThe ideal candidate should be:<ul><li>Highly people-oriented</li><li>Excellent at communication and networking</li><li>Organized and proactive</li><li>Comfortable managing both internal teams and external relationships</li><li>Able to work in a fast-paced, creative environment</li></ul>Why Join UsYou will be working across multiple growing ventures, including:<ul><li>Palette &amp; Pixel &mdash; a product-based modern marketing agency helping brands discover products, build powerful identities, launch with impact, and scale with intent.</li></ul>This role offers the opportunity to shape teams, build industry relationships, and contribute to the growth of modern brands and startups.Pay: Rs80,000.00 - Rs125,000.00 per monthWork Location: In person

Head of Talent & Partnerships Manager

Half Price Packaging PVT Ltd

Customer Relations Officer (CRO)Job Title: Customer Relations Officer (CRO) Company: Digisparo Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening and Night Shift Available Salary: PKR 35,000 &ndash; PKR 75,000 per monthJob Description:Digisparo is looking for a professional and motivated Customer Relations Officer (CRO) to join our team. The ideal candidate will be responsible for handling client communication, maintaining strong relationships, and ensuring customer satisfaction.Responsibilities:<ul><li>Communicate with clients via calls and follow-ups</li><li>Provide information about company services</li><li>Maintain positive client relationships</li><li>Handle customer queries professionally</li><li>Achieve assigned targets</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Strong interpersonal skills</li><li>Basic computer knowledge</li><li>Call center or sales experience preferred</li><li>Fresh candidates can also apply</li></ul>Benefits:<ul><li>Fixed salary (PKR 35,000 &ndash; 75,000)</li><li>Attractive commission structure</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest outsourcing company and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country. At Mind bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have both led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 Job Title: Manager Administration
 
 
 
 
 
 
 
 
 Location: Lahore, Pakistan
 
 
 
 
 
 
 
 
 As Manager Admin, you will be responsible to:
 
 
 
 
 
 
 <ul>
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 Lead Fleet management (Maintenance of Log books / Repairing / Driver Issues /Drivers Handling).
 </li>
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 Manage hotels bookings for guests. Preparing summaries of invoices from various vendors / suppliers.
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 Ensure seamless execution of housekeeping, building management and waste management tasks within timely manner; Seeks to ensure the facility is kept clean as per the SOP of the organization.
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 Supervise Assets repairing &amp; maintenance.
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 Implement external relation policies and procedures in line with company&rsquo;s guidelines.
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 Maintain working relationship with all relevant stakeholders such as law enforcement agencies, local administration and government offices.
 </li>
 <li>
 Streamline administrative tasks and effectively review &amp; simplify complex business processes.
 </li>
 <li>
 Lead various administrative functions such as office administration, transport, reception, cafeteria etc.
 </li>
 </ul>
 
 
 
 This Position Is Well-suited For You If You Have
 
 
 
 
 
 
 <ul>
 <li>
 Good working knowledge of current industry &amp; market trends relating to security, administration and external relations.
 </li>
 <li>
 Self-starter with results driven approach to set, prioritize, and enable goal attainment.
 </li>
 <li>
 Ability to reduce complexity and simplify business processes.
 </li>
 <li>
 Excellent interpersonal, communication and negotiation skills, with an ability to effectively mobilize internal resources and team members.
 </li>
 <li>
 Ability to interact across multiple functions within the organization.
 </li>
 </ul>
 
 
 
 
 
 
 You Are Eligible To Apply If You Have
 
 
 
 
 
 
 <ul>
 <li>
 3 - 5 years&rsquo; experience in a managerial role in Admin department
 </li>
 <li>
 A Bachelor&rsquo;s degree in Law/ Business Administration/ Public Administration/ Social Sciences etc.
 </li>
 <li>
 Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
 </li>
 </ul>
</div>

Administrative Manager

Explore 800+ Client relations manager in Lahore this March. Find roles across top companies and apply now to boost your career.