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customer support representative Jobs in Islamabad

customer support representative

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strategic communications specialist

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client relations specialist

BIGO

<div>
 
 Agency/Host Management Specialist
 
 
 
 
 
 Job Scope:
 
 
 1.Develop and maintain strong relationships with agencies in live streaming services.
 
 
 2.Collaborate with agencies to understand their needs, goals, and budgets.
 
 
 3.Monitor agency performance and address issues or concerns constructively to maintain high customer satisfaction, loyalty, and performance.
 
 
 4.Proactively reach out to potential agancies, promote company services, and establish new partnerships to expand the customer base
 
 
 
 
 
 Requirements:
 
 
 1.Proficiency in Urdu &amp; English as working languages; with relevant industry work experience is preferred.
 
 
 2.Detail-oriented with strong service mindset and accountability.
 
 
 3.Good understanding and communication skills.
 
 
 
 
 
 Office Address
 
 
 Plot No.12-A,Ground Floor (west side),CBC building,G-8 Markaz,Islamabad,Pakistan
 
</div>

LIKEE - Agency/Host Management Specialist

HA-Technologies

Job description:Responsibilities:<ul><li>Assist with day-to-day account management tasks, including data entry, record keeping, and communication with clients.</li><li>Conduct research and prepare reports on client needs and industry trends.</li><li>Develop and maintain strong relationships with assigned clients, proactively communicating and addressing their needs.</li><li>Support the account management team with project coordination and administrative tasks.</li><li>Attend meetings and presentations as needed.</li><li>Stay up-to-date on industry best practices and relevant software tools.</li><li>Participate in professional development opportunities as assigned.</li></ul>Qualifications:<ul><li>Enrolled in an undergraduate or graduate degree program in business, marketing, communications, or a related field.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in Microsoft Office Suite, with a willingness to learn new software.</li><li>Detail-oriented and highly organized.</li><li>Strong work ethic and a willingness to learn.</li></ul>Benefits:<ul><li>Gain valuable experience in the field of account management.</li><li>Learn from experienced professionals and gain mentorship.</li><li>Develop essential business skills that will be valuable in any future career path.</li><li>Network with industry professionals and build relationships.</li><li>Opportunity for potential part-time or full-time employment upon graduation (optional).</li></ul>To Apply:Job Types: Full-time, InternshipContract length: 6 monthsJob Type: Full-timeWork Location: In person

Account Intern

CLAIM WOLF GROUP

Job Title: Call Center RepresentativeJob Type: Full-TimeLocation: ISLAMABAD DHA PHASE IITimings: 9:45AM to 5:45PMJob OverviewWe are looking for a motivated and results-driven Sales Representative to actively seek out and engage customer prospects. The ideal candidate will be responsible for generating leads, meeting sales targets, and building strong client relationships.Key ResponsibilitiesAchieve monthly and quarterly sales targetsMaintain relationships with existing clientsPrepare sales reports and update CRM recordsHandle customer inquiries and resolve complaints professionallyRequired QualificationsBachelor&rsquo;s degree (preferred)1&ndash;3 years of sales experience (Freshers can also apply)Strong communication and negotiation skillsTarget-oriented and self-motivatedBasic knowledge of MS Office and CRM systemsCompetitive salaryPerformance-based incentivesCareer growth opportunitiesJob Type: Full-timePay: From Rs 35-50k per monthApplication Question(s):Females preferredWork Location: In personDrop your cv's : Email: dua.z@claimwolfgroup.comJob Types: Full-time, FresherPay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Call center representative

Nysonian

<div>Location: Islamabad, Pakistan (Onsite) 
Employment Type: Full-time
About Nysonian 
Nysonian builds the next generation of global lifestyle brands; brands that inspire how people travel, move, and live. We create not just products, but experiences that empower people worldwide.
Our Fast-Growing Portfolio Includes:
<ul><li>NOBL Travel &mdash; redefining modern travel with design, durability, and performance</li><li>
FLO Pilates &mdash; bringing Pilates into homes and wardrobes globally</li></ul>
With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values: Winners' Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
About the Role 
As a Customer Support Representative specializing in retention and growth, you will own the customer experience end-to-end, ensuring satisfaction, resolving issues proactively, and driving value in every interaction. This role goes beyond traditional support; you will identify opportunities to upsell and maximize lifetime value while strengthening long-term loyalty. By leveraging data, insights, and operational tools, you will deliver a measurable impact on retention metrics and revenue growth, collaborating closely with cross-functional teams to align customer success strategies with broader business objectives.
What You Will Do
<ul><li>Omnichannel Customer Engagement: Manage and respond to customer inquiries across phone, email, and chat channels with professionalism, speed, and consistency, ensuring a superior service experience. 
</li><li>
Retention &amp; Loyalty Optimization: Proactively identify customer needs and preferences to strengthen relationships, drive retention, and enhance long-term customer lifetime value. 
</li><li>
Revenue Enablement through Upselling: Strategically leverage upsell and cross-sell opportunities by recommending tailored solutions that align with customer goals and business outcomes. 
</li><li>
Consultative Sales Execution: Employ a structured, consultative approach to close deals, meeting or exceeding retention and revenue targets while maintaining exceptional service standards. 
</li><li>
Data-Driven Recordkeeping &amp; CRM Discipline: Maintain accurate, detailed records of all interactions, transactions, and upsell activity to ensure operational visibility and inform strategic decisions. 
</li><li>
Cross-Functional Collaboration &amp; Issue Resolution: Partner with marketing, product, and customer success teams to address complex customer needs, escalate and resolve issues, and continuously enhance the customer experience.</li></ul>
Who You Are
<ul><li>Proven Customer Retention Experience: Minimum 4 years in customer support or related roles, with demonstrated success in retention and upselling within US/UK retail or e-commerce. 
</li><li>
Advanced Communication Skills: Exceptional proficiency in English, both written and spoken, enabling clear, professional, and persuasive customer interactions. 
</li><li>
Customer-Centric Expertise: Strong track record of building trust, resolving issues effectively, and delivering high-value solutions that drive loyalty. 
</li><li>
Revenue-Oriented Sales Ability: Skilled in upselling and deal closure, consistently achieving or exceeding retention and sales targets. 
</li><li>
Technical Fluency: Experienced with CRM systems (Gorgias preferred) and e-commerce platforms such as Shopify and Facebook Ads. 
</li><li>
Analytical Problem-Solving: Adept at managing complex customer situations calmly and efficiently, with data-informed decision-making. 
</li><li>
High Adaptability &amp; Execution: Thrives in fast-paced environments, balancing multiple priorities while maintaining consistent service excellence.</li></ul>
Why You'll Love Working at Nysonian
<ul><li>Collaborate with high-performing teams across fast-growing global brands</li><li>
Meaningful opportunities for growth, ownership, and impact</li><li>
A culture built on accountability, transparency, and execution</li><li>
Competitive compensation, benefits, and wellness-focused perks</li></ul>
Our Commitment 
Nysonian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are available for applicants with disabilities.</div>

Customer Support Representative

Simcoe IT

Senior Sales Specialist &ndash; Healthcare (Outbound Sales)Location: Islamabad &ndash; BERG-1 Plaza, Plot No. Business Square, 98 Street 09, Gulberg Greens Block C Job Type: Full-Time | Employment Type: Office-Based Salary: PKR 100,000 &ndash; 130,000 + Commission Shift: Night Shift (Mon &ndash; Fri) &ndash; 6:00 PM &ndash; 3:00 AM / 7:00 PM &ndash; 4:00 AMJob DescriptionWe are seeking a Senior Sales Specialist to join our healthcare sales team. The ideal candidate is a results-driven professional with 3+ years of outbound sales experience, preferably in the healthcare sector. You will be responsible for generating leads, managing client relationships, and achieving sales targets. This is an office-based night shift role for high-performing sales professionals.Responsibilities<ul><li>Conduct high-volume outbound sales calls to healthcare clients</li><li>Qualify leads, convert prospects, and close deals effectively</li><li>Build and maintain strong, long-term client relationships</li><li>Handle objections and negotiate to maximize revenue</li><li>Maintain accurate CRM records and sales reports</li><li>Collaborate with internal teams for smooth client onboarding</li><li>Identify upselling and cross-selling opportunities</li></ul>Qualifications &amp; Skills<ul><li>Minimum 3+ years outbound sales experience (healthcare preferred)</li><li>Minimum O/A Levels or Intermediate; Bachelor&rsquo;s degree is a plus</li><li>Proven track record of meeting or exceeding sales targets</li><li>Excellent communication, negotiation, and client-handling skills</li><li>Strong target-driven mindset and self-motivation</li><li>Proficiency with CRM tools and reporting</li></ul>Pay: Rs100,000.00 - Rs130,000.00 per monthApplication Question(s):<ul><li>Do you have 3+ years of experience in outbound sales, preferably in the healthcare industry?</li><li>re you available to work night shifts (6:00 PM &ndash; 3:00 AM / 7:00 PM &ndash; 4:00 AM) in an office-based role?</li><li>Do you have experience handling high-value clients and negotiating deals?</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Senior Sales Specialist – Healthcare

Comtanix

About Us: Comtanix is a dynamic and growing e-commerce company specializing in Amazon FBA (Fulfillment by Amazon) wholesale operations. We are dedicated to data-driven decision-making, operational excellence, and fostering a work environment where our team members can grow and thrive. We are currently looking for a meticulous and analytical Amazon FBA Specialist to join our team in Rawalpindi.Working Conditions:<ul><li>Shift Timings: 7:00 PM to 4:00 AM (Night Shift)</li><li>Working Days: Monday to Friday</li><li>Location: Bahria Town, Phase 8, Rawalpindi (On-site)</li></ul>Job Overview: We are seeking an experienced e-Commerce Specialist to manage our product sourcing, vendor relations, and inventory planning. The ideal candidate has a strong grasp of the Amazon ecosystem, excels in data analysis, and can negotiate effectively to maximize profitability. You will be the key link between our vendors and our internal teams, ensuring our FBA strategy remains competitive and efficient.Key Responsibilities:<ul><li>Source products through authorized distributors and vendors to expand our catalog.</li><li>Maintain up-to-date pricing and cost data, ensuring all activities meet profitability targets.</li><li>Analyze sales velocity, market competition, and inventory levels to determine optimal products for FBA enrollment.</li><li>Track incoming shipments diligently and follow up with vendors to ensure timely delivery.</li><li>Monitor product and vendor performance; negotiate pricing and inventory allocation based on current market conditions.</li><li>Collaborate with internal teams to ensure accurate catalog updates and effective inventory planning.</li><li>Maintain spreadsheets, reports, and records with a high degree of accuracy.</li><li>Communicate regularly with vendors regarding stock availability, backorders, and upcoming promotions.</li></ul>Qualifications &amp; Requirements:<ul><li>Experience: Prior experience in purchasing, pricing, Amazon FBA, or wholesale e-commerce is preferred.</li><li>Analytical Skills: Comfortable analyzing pricing structures, Amazon fees, profit margins, and competitor activity.</li><li>Technical Skills: Strong proficiency in MS Excel and Outlook is required.</li><li>Amazon Knowledge: Familiarity with Amazon Seller Central tools (pricing dashboards, reports, FBA workflows) and repricing software is a strong plus.</li><li>Soft Skills:</li><li>Excellent organizational skills and attention to detail.</li><li>Strong verbal and written communication skills.</li><li>Ability to multitask and prioritize in a fast-paced, dynamic environment.</li><li>Self-motivated and capable of working independently with minimal supervision.</li></ul>Why Join Comtanix? We believe in taking care of our team. When you join us, you'll enjoy:<ul><li>Gym Membership: Access to a local gym to help you stay active.</li><li>Health Insurance: Comprehensive health coverage for your peace of mind.</li><li>Growth Opportunities: We promote from within and invest in your professional development.</li><li>Merit-Based Salary Increments: Your hard work and results will be recognized and rewarded.</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

e-Commerce Specialist

Asian Development Bank (ADB)

<div>
 
 Join Our Mission to Foster Prosperity in Asia
 
 
 
 Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.
 
 
 
 Organizational Setting and Reporting Relationship
 
 
 
 The position of Principal Country Specialist is assigned to the Pakistan Resident Mission (PRM) within the Central and West Asia Department (CWRD). You will be based at our Resident Mission Office in Islamabad, Pakistan, and relocation is required. All reasonable relocation expenses will be covered.
 
 
 You will report to Country Director (CD), PRM. You will work in close coordination with the Deputy County Director (DCD), the Country Operations Head (COH), and the Senior Economist, PRM. You will oversee junior team members.
 
 
 
 Your Role
 
 
 
 As the Principal Country Specialist, you will support the CD, PRM in leading the planning and implementation of country operations with overall responsibility for country programming, knowledge planning and management, and related work, with a focus on proactive client engagement and partnerships. You will lead and support the preparation and implementation of the Country Partnership Strategy (CPS), Country Programming, and other engagements to promote development partnerships between ADB and Pakistan. You will also be part of business development and project identification for sovereign as well as nonsovereign operations, in close collaboration with the ADB's sectors departments, thematic groups, Private Sector Operations Department (PSOD), and the Office of Market Development and Public-Private Partnership (OMDP).
 
 
 
 You Will Do
 
 
 
 <ul>
 <li>
 Country Strategy and Programming
 </li>
 <ul>
 <li>
 Lead the formulation and implementation of country strategies, programs, and annual pipeline development in close coordination with government clients, other development partners, the private sector, and other external stakeholders; and with CWRD and other Headquarters (HQ) Departments and Offices.
 </li>
 <li>
 Lead the planning and implementation of knowledge products, events, solutions, and services; ensure efficient coordination with the CWRD's knowledge work and the federal and provincial governments.
 </li>
 <li>
 Support the origination and identification of sovereign, nonsovereign, and PPP operations.
 </li>
 </ul>
 <li>
 Country and Development Partnership Relationships
 </li>
 <ul>
 <li>
 Establish and maintain relations with government officials and serve as the communication link between the Government of Pakistan and ADB.
 </li>
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 Represent ADB in conferences, seminars, and media interviews. Perform outreach on ADB's strategy and engagements to stakeholders.
 </li>
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 Be the focal point in Pakistan for coordination and cooperation with development partners on ADB's strategy, program, and operations.
 </li>
 </ul>
 <li>
 Operational and Other Support
 </li>
 <ul>
 <li>
 Support sector departments and thematic groups, ensuring that ADB's strategic and cross-cutting considerations are appropriately incorporated.
 </li>
 <li>
 Lead the design, processing, and administration of technical assistance activities.
 </li>
 <li>
 Lead and provide input on strategic and operational issues in ADB, including special initiatives and support management on strategic and country engagement related topics; lead and support the preparation of documents for the Board and management, ensuring that these are prepared in line with the consultation and quality assurance requirements of ADB; lead and support quality assurance.
 </li>
 <li>
 Oversight of the finance and administration (F&amp;A) team and other units, as required; supervise the performance of reporting staff, providing clear directions and regular monitoring and feedback on performance, and encourage ongoing learning and development of staff.
 </li>
 <li>
 Undertake other tasks assigned and required, demonstrating high degree of responsiveness, team approach, capability, and capacity.
 </li>
 </ul>
 </ul>
 
 You will need:
 
 
 
 <ul>
 <li>
 Master's degree, or equivalent, in economics, finance, policy studies, engineering, or related subjects; or University degree and at least 5 years specialized experience relevant to the position can be considered.
 </li>
 <li>
 At least 12 years of relevant professional experience in economics; or strategics; development planning and programming; sector work; or and policy formulation, implementation, and coordination, including international experience working in development in several countries, including developing countries.
 </li>
 <li>
 Familiarity with ADB's operations, policies, and procedures, with strong operational experiences on leading ADB operations, country programming, and country partnership strategies an advantage.
 </li>
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 Experience collaborating with senior staff, management, and senior government officials.
 </li>
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 Experience supporting management, such as leading speech and briefing notes preparations.
 </li>
 <li>
 Excellent English written and verbal communication skills.
 </li>
 <li>
 Please refer to the link for ADB Competency Framework for TI3.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 ADB offers a rewarding salary and a comprehensive benefits package . The salary will be based on ADB's standards and comparator markets, taking into account your qualifications and experience.
 
 
 <ul>
 <li>
 Housing and education allowance (if applicable)
 </li>
 <li>
 Expatriate benefits (if applicable)
 </li>
 <li>
 Retirement plan (if applicable)
 </li>
 <li>
 Medical and health benefits
 </li>
 <li>
 Paid leave (including parental)
 </li>
 <li>
 Life and other insurance plans
 </li>
 <li>
 Staff development
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 This appointment is open to internal and external applicants.
 
 
 This is a fixed-term appointment for an initial fixed period of 3 years. At the end of the initial period, this appointment may, at the option of ADB, be extended once for up to 2 years, converted to a regular appointment, or ended on its expiration date. This decision will be made in the overall interest of ADB that: (a) it will require Staff's particular blend of skills and experience in the foreseeable future; and (b) Staff's performance is satisfactory and they are suitable for further employment.
 
 
 
 About Us
 
 
 
 ADB is a leading multilateral development bank supporting inclusive, resilient, and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together, ADB harnesses innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard our planet. Founded in 1966, ADB is headquartered in Manila
 
 
 and owned by 69 members&mdash;50 from the region.
 
 
 To view ADB Organizational Chart, please click here .
 
 
 ADB wants to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.
 
 
 Visit ADB Careers FAQ for more information.
 
 
 
 
 Primary Location:
 
 Pakistan Resident Mission-Pakistan-Islamabad
 
 
 
 Department:
 
 Central and West Asia Department
 
 
 
 Division:
 
 Pakistan Resident Mission
 
 
 
 Staff Category:
 
 Technical International (Field Office)
 
 
 
 Position Level:
 
 TI3
 
 
 
 Job Posting:
 
 27-Feb-2026, 8:44:10 AM
 
 
 13-Mar-2026, 11:59:00 PM
 
 
</div>

Principal Country Specialist

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