customer service representative Jobs in Lahore

customer service representative

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customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

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client relations specialist

Chughtaiz (Pvt) Ltd.

No Experience? No Problem. Start Your Career with Chughtaiz as a Client Relationship Specialist at Lahore office.Fresh graduates from reputable universities are encouraged to apply.Job Role:<ul><li>The role revolves around Client Relationship Management</li><li>Liaison with the Marketing &amp; social media Team for Leads</li><li>Manage leads coming from different channels: 1) Social Media,2) Walk In Customers, 3) Referrals and 4) Potential Clients in the existing Pipeline.</li><li>Cater all sorts of clients i.e. B to B (Corporate Clients i.e. Companies and B to C i.e. Regular Consumers)</li><li>Connect with Clients via calls</li><li>Conduct meetings with the Clients</li><li>Develop an understanding of the client</li><li>Giving briefings, demos and presentations to the Clients</li><li>Coordination with the other departments for to cater the needs and specifications of client: Design Department, Costing Department and Import Department for Quotations &amp; Proposals</li><li>Project Management (Post Sales)</li></ul>Requirements:<ul><li>Ideal for fresh graduates with 0 to 6 months of experience</li><li>Excellent Communication Skills-Professional Demeanor/Pleasant Personality</li><li>Go-Getter Attitude and Adaptability</li><li>MS Office (Basic Level Proficiency)</li></ul>Location: 105 E, DHA Phase 3, Main Boulevard, New Super Town, Lahore.How to Apply:Email: Send your CV to hr@chughtaiz.com with the subject line &quot;Client Relationship Specialist -Lahore' in the subject lineJob Type: Full-timeWork Location: In person

Client Relationship Specialist

Shafi Group limited

About Us: At Marketing Max Ltd., we are a leading marketing company dedicated to delivering innovative advertising solutions to our clients. Our mission is to enable businesses to connect with their target audience effectively and efficiently through tailored strategies that maximize their return on investment. We pride ourselves on our dynamic work environment and focus on teamwork, creativity, and results-driven solutions.Job Overview:As a Customer Service Representative at Marketing Max Ltd., you will be the frontline liaison between our clients and our internal teams. Your primary responsibility will be to ensure that clients receive excellent service and support concerning our digital marketing services, including SEO, social media management, content marketing, and analytics. You will address inquiries, resolve issues, and help clients maximize the value of our services.Key Responsibilities:Client Communication:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide clear explanations and guidance regarding our digital marketing services, processes, and policies.</li><li>Maintain an empathetic and positive attitude when addressing client concerns.</li></ul>Issue Resolution:<ul><li>Diagnose and troubleshoot client issues related to digital marketing campaigns and services.</li><li>Collaborate with relevant internal teams (e.g., marketing, IT) to resolve complex issues efficiently.</li><li>Follow up with clients to ensure their issues are resolved and satisfaction is achieved.</li></ul>Client Onboarding:<ul><li>Assist in the onboarding process for new clients by guiding them through our services and helping them understand how to get started.</li><li>Provide training and resources to clients to help them utilize our tools and platforms effectively.</li></ul>Feedback Management:<ul><li>Collect and analyze client feedback to identify areas for improvement in our services.</li><li>Communicate client feedback to internal teams to enhance service offerings and client experience.</li></ul>Documentation and Reporting:<ul><li>Maintain accurate records of client interactions, inquiries, and transactions in our customer relationship management (CRM) system.</li><li>Prepare regular reports on customer service metrics and feedback trends.</li></ul>Continuous Learning:<ul><li>Stay updated on industry trends and digital marketing best practices to provide informed support to clients.</li><li>Participate in ongoing training and development opportunities to enhance your skills and knowledge.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business, Marketing, or a related field (preferred).</li><li>Proven experience in customer service or a related field, preferably within a digital marketing environment.</li><li>Strong understanding of digital marketing concepts and tools (e.g., SEO, PPC, social media).</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Problem-solving skills and the ability to think critically.</li><li>Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively.</li></ul>Why Join Us:<ul><li>Opportunity to work in a dynamic and growing industry.</li><li>Supportive and collaborative team environment.</li><li>Ongoing professional development and training opportunities.</li><li>Competitive salary and benefits package.</li></ul>How to Apply:If you are passionate about customer service and advertising and ready to join a team that values innovation and results, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great f it for this role to hr@marketingmax.co.uk. with the subject line &ldquo;Customer Service Representative Application &ndash; [Your Name].&rdquo;Marketing Max Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Smart BeeE Pakistan ( Brand of Skylite Consulting Pvt Ltd.)

Job Advertisement &ndash; Visa Consultant/ ReceptionistPosition: Visa Consultant/ Reciptionest Location: DHA Company: SMART BEEEAbout Us: We are a Branch of multination company dedicated to guiding clients through smooth and successful business visa and migration processes. Our mission is to provide professional, transparent, and reliable services, helping individuals and families achieve their international goals.Role Overview: We are looking for a confident, well-presented, and dynamic Female Visa Consultant with strong communication skills in English. The ideal candidate will be client-focused, fluent in spoken and written English, and capable of delivering professional guidance with warmth and confidence.Key Responsibilities:<ul><li>Provide professional counseling to clients on visa and immigration pathways.</li><li>Manage client inquiries effectively through phone, email, and face-to-face meetings.</li><li>Support the Head of Operations and confidently deliver webinars and presentations.</li><li>Assist clients in preparing, reviewing, and submitting documentation and applications.</li><li>Proficient in using MS Office and Google Drive for daily tasks.</li><li>Collect, organize, and maintain client records and documents.</li><li>Keep up to date with the latest immigration rules, policies, and procedures.</li><li>Build, nurture, and maintain strong, positive client relationships.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred in Business, Social Sciences, or related fields).</li><li>Fluent in English (spoken and written).</li><li>Presentable, confident, and client-focused personality.</li><li>Strong interpersonal and persuasive communication skills.</li><li>Previous experience in immigration or education consultancy is an advantage.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Professional training and career growth opportunities.</li><li>Friendly and professional work environment.</li></ul>How to Apply: If you are confident, fluent in English, and passionate about helping clients achieve their international dreams, we&rsquo;d love to hear from you! Send your CV and a recent photograph to support.pakistan@smartbeee.co.uk with the subject line &ldquo;Application &ndash; Visa Counselor/ Receptionist&rdquo;.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you proficient in using MS Excel, MS Word, Google Sheets, and conducting online meetings?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In personApplication Deadline: 24/09/2025 Expected Start Date: 25/09/2025

Experienced Visa Counselor / Receptionist

Grand City

Key Responsibilities:1. Inbound and Outbound Calls&middot; Handle inbound calls from customers regarding payment due dates, account status, and recovery-related inquiries.&middot; Make outbound calls to clients for payment reminders, settlement discussions, and overdue balance recovery.&middot; Engage with customers who are in arrears, offering solutions and payment plans to bring their accounts up to date.&middot; Provide information about ongoing real estate projects, payment plans, and relevant offers.2. Queries Resolution&middot; Resolve customer queries related to their real estate investments, payment status, and account balances.&middot; Explain payment options, penalties, payment schedules, and any related terms and conditions.&middot; Assist clients in understanding their payment history, making necessary adjustments if applicable.&middot; Address and resolve client disputes related to payments, fees, and recovery processes.3. WhatsApp Communication Management&middot; Manage WhatsApp accounts for sending payment reminders, discount offers, and promotional messages.&middot; Share payment options, deadlines, and recovery information through WhatsApp to keep clients informed.&middot; Send voice notes to clients, explaining payment issues or offering personalized recovery solutions.&middot; Use WhatsApp to build better client relationships and encourage timely payments.4. Payment Sharing and Account Statements&middot; Generate and send payment statements to clients upon request and ensure timely delivery of all necessary documents.&middot; Share information on outstanding payments, payment history, and outstanding balances with customers.&middot; Assist clients in understanding their financial position with Grand City and help clarify any discrepancies.5. Payment Recovery &amp; Settlements&middot; Facilitate discussions with customers on overdue payments and provide clear options for settling debts.&middot; Offer flexible payment plans or settlement options to clients in arrears, ensuring a smooth recovery process.6. Data Entry and Documentation&middot; Accurately document all customer interactions, ensuring details are recorded in the customer management system.&middot; Maintain up-to-date client records, noting payment status, outstanding amounts, and communication history.&middot; Ensure that all communications (calls, WhatsApp messages, emails) are logged appropriately.7. Compliance and Reporting&middot; Maintain confidentiality of customer data and financial information at all times.&middot; Report daily progress on recovery targets, call outcomes, and payment statuses to management.Job Type: Full-timePay: Up to Rs45,000.00 per monthWork Location: In person

Customer Support Representative

CodeAutomation.ai

We are looking for a proactive and creative PR Specialist to manage and enhance the public image of our company. The ideal candidate will be responsible for developing and executing effective public relations strategies, building strong media relationships, and ensuring positive brand positioning in the market.Key Responsibilities:<ul><li>Develop, implement, and manage PR campaigns to support brand awareness, product launches, and corporate reputation.</li><li>Draft and distribute press releases, articles, and media statements.</li><li>Build and maintain relationships with journalists, bloggers, influencers, and media outlets.</li><li>Monitor media coverage and prepare PR performance reports.</li><li>Collaborate with the marketing team to align PR activities with overall brand strategy.</li><li>Manage and respond to public inquiries and media requests in a timely manner.</li><li>Organize and support events, conferences, webinars, and networking sessions to promote the company.</li><li>Monitor and manage the company&rsquo;s online reputation across digital platforms.</li><li>Assist in preparing crisis communication plans and act as a point of contact during PR-related issues.</li><li>Stay updated with industry trends and competitor activities to identify new PR opportunities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Public Relations, Communications, Marketing, or related field.</li><li>2&ndash;4 years of proven experience as a PR Specialist, preferably in a software house / IT industry.</li><li>Strong media network and relationships with press and influencers.</li><li>Excellent communication, writing, and editing skills (English is mandatory).</li><li>Ability to handle multiple projects and meet deadlines under pressure.</li><li>Experience in crisis communication and reputation management.</li><li>Familiarity with digital PR tools (Cision, Meltwater, PR Newswire, etc.) and social media platforms.</li><li>Creative, proactive, and detail-oriented personality.</li><li>Media Outreach: Build relationships with media outlets and influencers to secure backlinks and press mentions.</li><li>Profile Management: Enhance public image and secure positive media coverage.</li><li>Content Collaboration: Create press releases, articles, and blogs optimized for SEO.</li><li>Reputation Management: Monitor and improve online reputation, addressing negative content.</li><li>SEO Alignment: Ensure PR efforts support SEO strategies for better search rankings.</li><li>Campaign Analytics: Measure and report on PR campaign performance.</li><li>Social Media Integration: Boost media coverage and engage with followers.</li><li>Crisis Management: Safeguard brand reputation during negative publicity.</li></ul>Market Competitive Salary subjected to evaluation during the interviewLocation: P Block, Model Town, LahoreTo apply please share your CV for rapid response at +92-321-002 4000 (WhatsApp only)Job Type: Full-timeWork Location: In person

PR Specialist - Part Time (Urgent Hiring)

Broadspectrum

Account Director Public Relations and Influencer Marketing Job Summary:We are seeking a highly experienced and strategic Account Director to join our dynamic team at Brand Spectrum. As a Account Director, you will play a pivotal role in leading and managing client relationships, driving PR campaigns, and providing strategic counsel to clients. You will be responsible for overseeing a team of Account Managers and Executives, ensuring client satisfaction, and contributing to the growth and success of our PR firm.Key Responsibilities:<ul><li>Client Management:</li><li>Build and maintain strong, trusted relationships with clients.</li><li>Serve as the main point of contact for clients, addressing their needs, objectives, and concerns.</li><li>Develop a deep understanding of clients' industries, markets, and competitors.</li><li>Strategic Planning:</li><li>Develop and implement comprehensive PR and communication strategies for clients.</li><li>Provide strategic counsel to clients on PR and marketing initiatives.</li><li>Monitor industry trends and identify opportunities for clients.</li><li>Team Leadership:</li><li>Lead a team of Account Managers and Account Executives, providing guidance and mentorship.</li><li>Delegate tasks, set clear objectives, and ensure the team meets project deadlines.</li><li>Conduct performance evaluations and support team members in their professional development.</li><li>Campaign Management:</li><li>Oversee the execution of PR campaigns, ensuring they align with client goals and objectives.</li><li>Monitor campaign progress and adjust strategies as needed to achieve desired outcomes.</li><li>Manage budgets and allocate resources effectively.</li><li>Media Relations:</li><li>Develop and maintain relationships with key media contacts.</li><li>Pitch client stories and secure media placements in relevant outlets.</li><li>Monitor media coverage and provide regular reports to clients.</li><li>Crisis Management:</li><li>Develop crisis communication plans and provide guidance to clients during challenging situations.</li><li>Act swiftly and effectively to mitigate reputational risks.</li><li>New Business Development:</li><li>Identify new business opportunities and participate in pitches and proposals.</li><li>Contribute to the growth of the PR firm by expanding the client portfolio.</li></ul>Qualifications:<ul><li>Master's degree in Business Administration, Public Relations, Communications, Marketing, or a related field.</li><li>Minimum 8 years of proven experience in a senior-level PR role, preferably within an agency setting.</li><li>Exceptional communication and presentation skills.</li><li>Strong command over Microsoft Excel, Word and Power point.</li><li>Strong leadership and team management capabilities.</li><li>Strategic thinking and the ability to develop and execute PR strategies.</li><li>Demonstrated success in client relationship management and business development.</li><li>Proficiency in media relations and crisis communication.</li><li>Familiarity with PR tools and software.</li><li>A strong interest in AI tools that help in efficiently delivering Digital and PR jobs.</li><li>Creative problem-solving skills and the ability to work under pressure.</li></ul>Benefits:<ul><li>Opportunities for professional development and training.</li><li>Collaborative and dynamic work environment.</li><li>Chance to work with a diverse portfolio of clients and industries.</li></ul>If you are a strategic thinker, an exceptional leader, and have a passion for driving successful PR campaigns, we encourage you to apply for the Account Director position at Brand Spectrum. Join us in shaping the future of our clients' reputations and growing our firm's success.To apply, please submit your resume, a cover letter, and a portfolio of relevant work.Brand Spectrum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Account Director

Blackstone Global Resource ltd

Position: Global Recruitment Specialist Location: DHA Phase 4, Lahore Salary: upto &quot;80,000 PKR&quot; Plus Commission Shift timing: 1pm - 10pm (Mon-Fri)Company Description: Blackstone Global Resource is a one-stop solution provider for a wide range of business services. With extensive expertise and a client-centric approach, the company provides services across various domains, including recruitment, financial consulting and start-up support.Role Description: This is a full-time on-site role for a Recruitment Specialist specialised in Care Home industry in the UK. The Recruitment Specialist will be responsible for day-to-day tasks such as shortlist and screen resumes, cold calling candidates, conducting phone interviews, client communication and training new hires.Qualifications: Hiring, Interviewing, and Recruiting skills Communication skills Training skills 1 - 2 years experience in the Care Home industry Bachelor's degree in Human Resources, Business Administration, or a related field Experience in recruitment or a related field is preferredJob Type: Full-timePay: Rs55,000.00 - Rs80,000.00 per monthWork Location: In person

UK HCA and Nurse Recruiter

Explore 732+ Client relations specialist in Lahore this October. Find roles across top companies and apply now to boost your career.