customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

chat support representative Jobs in Lahore

chat support representative

it support specialist

client relations specialist

Phoenix Estimations Inc

Office Timing: 6:00 PM &ndash; 2:00 AM (Night Shift) Company: Phoenix Estimations Inc.Job OverviewWe are looking for a highly motivated Customer Outreach &amp; Client Relations Specialist to join our team. The ideal candidate will be responsible for contacting customers, maintaining communication, and building strong relationships. This role involves calling clients, understanding their needs, addressing concerns, and convincing them to engage with our services professionally.Key Responsibilities<ul><li>Make outbound calls to existing and potential clients.</li><li>Explain company services clearly and persuasively.</li><li>Maintain excellent customer relationships through regular communication.</li><li>Follow up on leads, inquiries, and ongoing projects.</li><li>Gather client requirements and coordinate with internal teams.</li><li>Handle basic customer questions, concerns, and service-related issues.</li><li>Maintain call logs and communication records in the system.</li><li>Represent the company professionally at all times.</li></ul>Requirements<ul><li>Strong communication and convincing skills (English required; additional languages are a plus).</li><li>Previous experience in customer service, sales, or call handling preferred.</li><li>Ability to work the night shift (6 PM &ndash; 2 AM).</li><li>Positive attitude, confidence, and strong interpersonal skills.</li><li>Basic computer knowledge (email, CRM tools, spreadsheets).</li><li>Ability to work independently and as part of a team.</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional training provided</li><li>Growth opportunities within the company</li><li>Supportive and friendly work environment</li></ul>Job Types: Full-time, Contract Contract length: 3 monthsPay: Rs50,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Success Representative-Female Staff

BB Holdings

Customer Relations Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Relations Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Relations Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Under 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Perks &amp; Benefits<ul><li>Monday to Friday schedule</li><li>Weekends off</li><li>No rotational shifts or off</li><li>Lunch on the house! (Enjoy delicious Desi, Chinese, Continental, and Fast Food options.)</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position. Commute: Applicants must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Relations Specialist

Blue Group Of Companies

Job Summary We are seeking a dynamic and enthusiastic Customer Relations Representative to join our team! In this vital role, you will be the primary point of contact for our valued clients, delivering exceptional customer support and fostering positive relationships. Your energetic approach will help resolve inquiries efficiently, promote our services, and ensure every customer feels valued and understood. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity to make a meaningful impact while advancing your career.Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat in multiple languages as required.</li><li>Provide outstanding client services by addressing questions, resolving issues, and offering tailored solutions.</li><li>Conduct outbound calling campaigns to follow up with clients, gather feedback, or promote new products and services.</li><li>Maintain accurate records of customer interactions through detailed data entry and CRM (Customer Relationship Management) systems.</li><li>Assist customers with account management tasks such as updating information, processing transactions, or handling cash when necessary.</li><li>Demonstrate excellent phone etiquette and communication skills to ensure a positive customer experience at all times.</li><li>Collaborate with team members to share insights, improve service processes, and achieve departmental goals.</li><li>Analyze customer feedback and interaction data to identify trends and suggest improvements for service delivery.</li><li>Support the team with administrative tasks including typing reports, managing documentation, and maintaining organized records.</li><li>Uphold company standards for professionalism and confidentiality while providing consistent client support.</li></ul>Experience<ul><li>Previous call center experience or customer support roles is highly preferred.</li><li>Proven ability in outbound calling, sales support, or client services environments.</li><li>Strong data entry skills with attention to detail and accuracy.</li><li>Familiarity with Microsoft Office Suite (Word, Excel) and basic computer skills.</li><li>Experience handling cash transactions or cash handling procedures is a plus.</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively.</li><li>Excellent communication skills in English; additional language proficiency is an advantage.</li><li>Demonstrated analysis skills to interpret customer data and improve service quality.</li><li>Knowledge of call center operations, phone etiquette standards, and customer relationship management tools enhances success in this role. Join us in delivering exceptional service that builds lasting relationships! We are committed to supporting your growth through comprehensive training and ongoing development opportunities&mdash;empowering you to excel as a Customer Relations Representative in a vibrant team environment!</li></ul>Job Type: Full-timeWork Location: In person

Client Relations Representative

StudyWise

<div>
 
 Job description
 
 The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
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 Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.
 
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 Engage potential clients, answer basic questions about immigration services.
 
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 Serve as the first point of contact for clients seeking skilled immigration advice.
 
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 Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
 
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 Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
 
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 Maintain open communication between clients and advisors to ensure effective and timely service delivery.
 
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 Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
 
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 Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
 
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 Requirements
 
 
 
 Requirements
 
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 Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field
 
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 Experience:
 
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 0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)
 
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 Previous experience in immigration is a plus but not required.
 
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 Skills &amp; Competencies:
 
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 Strong communication and interpersonal skills.
 
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 Excellent organizational and time-management abilities.
 
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 Ability to handle multiple tasks and manage conflicting priorities.
 
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 Basic understanding of skilled immigration processes and requirements is advantageous.
 
 
 
 
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 Benefits
 
 
 
 
 Benefits
 
 
 
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 Opportunity to work in a fast-paced and dynamic environment.
 
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 Make a real impact on the company's growth and success.
 
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 Be part of a collaborative and supportive team.
 
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 Personal Loans
 
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 Free online doctor consultations
 
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 Monthly engagement activities
 
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Client Calling Representative

Topaz Group of Companies

&middot; Serves as the key point of contact for clients, ensuring smooth coordination.&middot; Manages project timelines, client communication, and satisfaction.&middot; Supports internal teams to deliver quality results on time.&middot; Must have own Car. Education: Bachelor&rsquo;s in Business, Marketing, or Communication. Experience: 1&ndash;2 years in client servicing or account management. Salary: PKR 85,000 &ndash; 100,000 per month.Job Type: Full-timePay: Rs85,000.00 - Rs100,000.00 per monthWork Location: In person

Client Services Executive

EcoEnergy Systems

We are looking for a highly motivated and customer-focused Customer Service Representative with outstanding English communication skills to join our growing team. The ideal candidate will have prior experience in managing outbound calls, particularly with UK-based clients, and will be skilled at building trust, nurturing leads, and driving successful outcomes.Key Responsibilities:* Manage inbound and outbound calls with potential international clients, ensuring a professional and engaging first impression through warm calling.* Follow up consistently with prospects to build strong relationships, nurture leads, and guide them through the sales process.* Maintain and manage a robust pipeline of leads, converting them into qualified opportunities and confirmed surveys.* Accurately document all interactions in CRM tools, ensuring complete and updated records of client communication.* Work closely with the sales and marketing teams to align strategies, share insights, and achieve business objectives.* Address client queries, concerns, and complaints with efficiency and professionalism while ensuring client satisfaction.* Identify client needs and provide feedback to improve service offerings and enhance overall customer experience.Required Skills:* Proven track record of handling inbound and outbound calls, with strong experience in dealing with UK clients.* Excellent English communication skills (both written and spoken), with the ability to engage confidently and professionally.* Outstanding negotiation and persuasion abilities, with a results-driven mindset.* Strong interpersonal skills and the ability to build long-term relationships with clients.* Self-motivated, target-oriented, and able to work independently with minimal supervision.* Experience using CRM tools and client management systems is highly desirable.* A positive, resilient, and adaptable attitude, with the ability to thrive in a fast-paced environment.Job Type: Full-timePay: Rs75,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li> How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>How much experience you have working with CRM systems, and which ones you have used?</li><li>What is your current Salary, Notice Period, and What is your Expected salary for this position?</li><li>Are you comfortable working onsite in Johar Town Lahore from 2 PM to 11 PM? or 6 working days in a week?</li></ul>Work Location: In person

Customer Service Representative

Bridgeway Solution

Sales &amp; Marketing Specialist &ndash; Shipping &amp; Renewable Energy Startup &ndash; Remote (Full-Time)Location: Fully Remote (12pm to 8pm PK Time)OverviewOur client is an innovative Danish startup transforming the shipping industry through renewable energy solutions. They are seeking a Sales &amp; Marketing Specialist to drive business growth, promote sustainable shipping solutions, and expand their market presence globally.This role is ideal for professionals with 5+ years of experience in sales and marketing, who are passionate about sustainability and enjoy working in a dynamic startup environment.Key Responsibilities<ul><li>Develop and execute sales strategies to generate leads and close deals in the shipping and renewable energy sector.</li><li>Design and implement marketing campaigns, including digital, social, and email marketing, to promote products and services.</li><li>Identify target markets, build client relationships, and maintain an active sales pipeline.</li><li>Collaborate with product and operations teams to align marketing efforts with business objectives.</li><li>Track and analyze sales and marketing metrics to measure campaign effectiveness.</li><li>Represent the company at industry events, trade shows, and investor meetings.</li><li>Support brand building, content creation, and public relations initiatives.</li></ul>Requirements<ul><li>Minimum 5 years of professional experience in sales, marketing, or business development.</li><li>Proven track record of generating leads, closing deals, and executing marketing campaigns.</li><li>Strong understanding of digital marketing tools, CRM systems, and analytics platforms.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Experience in B2B sales or working with international clients is highly preferred.</li><li>Passion for sustainability, renewable energy, and innovation in shipping.</li><li>Ability to work independently, manage multiple projects, and meet deadlines.</li></ul>Benefits<ul><li>Competitive salary starting from PKR 250,000/month, based on experience.</li><li>Fully remote role with stable working hours (12pm&ndash;8pm PK Time).</li><li>Opportunity to contribute directly to sustainable shipping initiatives.</li><li>Long-term career growth and exposure to international markets.</li><li>Health Insurance and Provident Fund.</li></ul>Job Type: Full-timePay: Rs250,000.00 per monthWork Location: In person

Sales & Marketing Specialist – Remote (Full-Time)

Explore 779+ Client relations specialist in Lahore this November. Find roles across top companies and apply now to boost your career.