customer support representative Jobs in Lahore

customer support representative

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call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

client relations specialist

Mugshei

Job Description: IMMEDIATE HIRING &ndash; Client Relations Executive | USA MarketMUGSHEI Pvt. Ltd. is immediately hiring confident Client Relations Executives to join our expanding international sales department. If you enjoy interacting with customers, building relationships, and closing sales, this role is for you.This position offers an excellent opportunity for both experienced professionals and fresh graduates looking to start a career in international B2B sales.Position Details<ul><li>Full-Time</li><li>Garden Town, Lahore</li><li>Night Shift (8 PM &ndash; 5 AM)</li><li>Immediate Joining</li><li>Salary: PKR 55,000 &ndash; PKR 100,000</li></ul>Key Responsibilities<ul><li>Handle inbound inquiries from international customers.</li><li>Recommend suitable packaging solutions.</li><li>Build and maintain long-term client relationships.</li><li>Follow up on customer inquiries.</li><li>Maintain accurate CRM records.</li><li>Meet sales KPIs.</li></ul>We're Looking For<ul><li>Excellent English communication.</li><li>Strong customer service and persuasion skills.</li><li>Sales or call center experience is preferred.</li><li>Fresh graduates with exceptional English are welcome.</li><li>Positive attitude and willingness to learn.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Attractive commission plan.</li><li>Paid training.</li><li>Growth opportunities.</li><li>Friendly workplace.</li></ul>Apply Today via WhatsApp: 0301-9706300Pay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

IMMEDIATE HIRING – Client Relations Executive (International Sales)

FineXcloud

Job Description:We are looking for a Client Onboarding Specialist to ensure a smooth and positive onboarding experience for new clients. The ideal candidate will guide clients through the initial setup process, provide product information, and ensure they understand how to use our services effectively.Key Responsibilities:<ul><li>Respond to new client inquiries via calls, messages, and email.</li><li>Coordinate with internal teams to ensure successful client setup.</li><li>Provide guidance on products/services.</li><li>Understand client requirements and provide appropriate solutions.</li><li>Maintain accurate client records and onboarding documentation.</li><li>Address client questions and resolve onboarding issues promptly.</li><li>Ensure a positive client experience and build strong relationships.</li></ul>Requirements:<ul><li>A bachelor's degree in business, HR, marketing, or a related field is required.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Experience with CRM or ERP systems is a plus.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client onboarding specialist

Ibraya Group

Female Umrah Customer Relations ExecutiveLocation: Lahore, Pakistan Job Type: Full-Time Industry: Travel &amp; TourismJob SummaryWe are looking for a professional and customer-focused Female Umrah Customer Relations Executive to join our growing travel agency in Lahore. The ideal candidate should have experience dealing with Umrah customers, excellent communication skills, and the ability to guide clients through the complete Umrah booking process with professionalism and care.Key Responsibilities<ul><li>Handle customer inquiries regarding Umrah packages via phone, WhatsApp, and in person.</li><li>Guide customers through the Umrah booking and documentation process.</li><li>Provide accurate information about packages, visas, flights, hotels, and travel requirements.</li><li>Follow up with prospective customers and convert inquiries into bookings.</li><li>Maintain customer records and update the CRM system.</li><li>Coordinate with the operations team to ensure smooth travel arrangements.</li><li>Deliver excellent customer service before, during, and after the customer's journey.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Minimum 1&ndash;2 years of experience in Umrah or travel agency customer dealing.</li><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of Umrah packages and visa procedures.</li><li>Proficiency in Microsoft Office and WhatsApp Business.</li><li>Ability to work in a fast-paced environment and manage multiple customer inquiries.</li><li>Fluent in Urdu; English communication skills will be an advantage.</li></ul>Preferred Skills<ul><li>Sales and customer relationship management.</li><li>Strong negotiation and follow-up skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work independently and as part of a team.</li></ul>What We Offer<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives.</li><li>Professional and supportive work environment.</li><li>Career growth opportunities in the travel and tourism industry.</li></ul>Work Location: LahoreHow to Apply: Interested candidates are encouraged to apply through Indeed or send their updated CV with the subject &quot;Female Umrah Customer Relations Executive&quot;.Work Location: In person

Female Umrah Customer Relations Executive

Top Line Resource Group (TLRG)

Location: DHA Phase 8, Lahore (On-site)Job Type: Full-TimeShift Timing: 5:00 PM &ndash; 2:00 AMPosition OverviewWe are seeking a customer-focused Insurance Specialist to support a growing U.S. independent insurance operation. This role services commercial and personal lines clients, obtains competitive quotes, coordinates renewals, manages policy changes, communicates with carriers, and helps deliver a first-class client experience.The right person communicates clearly, stays organized under pressure, takes ownership of open tasks, and solves problems before they affect the client. Commercial insurance experience is preferred; we will train a strong candidate with proven administrative and customer service skills.Prior experience with U.S. insurance carriers or an independent agency is strongly preferred for this role.Primary ResponsibilitiesCommercial Insurance<ul><li>Market new and renewal accounts to multiple admitted and surplus lines carriers</li><li>Obtain competitive quotes for General Liability, Business Owners Policies, Commercial Property, Workers' Compensation, Commercial Auto, Professional Liability, Cyber Liability, EPLI, Umbrella and Excess Liability, Inland Marine, and Directors and Officers coverage</li><li>Prepare professional comparisons of coverages, exclusions, deductibles, limits, and premiums</li><li>Review policies for coverage gaps and identify opportunities to improve protection or value</li><li>Follow up with underwriters to negotiate pricing, credits, exceptions, and coverage enhancements</li><li>Request loss runs, update applications, and track inspections and underwriting requirements through completion</li></ul>Personal Lines<ul><li>Quote and service homeowners, high-value homes, condo, renters, dwelling fire, personal auto, umbrella, earthquake, flood, and valuable articles coverage</li><li>Compare multiple carriers and summarize recommendations in clear client-facing language</li><li>Process endorsements and policy changes, assist with renewals, and remarket accounts when appropriate</li></ul>Client Service<ul><li>Answer incoming calls professionally and respond to client emails promptly</li><li>Process Certificates of Insurance, Evidence of Property Insurance, Auto ID Cards, and mortgagee changes</li><li>Order loss runs and inspections, request missing documents, and follow up on outstanding requirements</li><li>Assist clients with billing questions and claim reporting</li><li>Track claim status with carriers and keep clients informed</li><li>Schedule renewal review meetings and maintain clear notes for every open item</li></ul>Policy Servicing<ul><li>Process endorsements, cancellations, reinstatements, and policy rewrites</li><li>Review renewal policies for accuracy, including premiums, limits, deductibles, mortgage information, and insured details</li><li>Confirm completed changes, issued policies, and supporting documents are saved correctly in the agency management system</li></ul>Carrier RelationsCommunicate regularly with major admitted and surplus lines carriers to:<ul><li>Follow up on underwriting and policy issuance</li><li>Negotiate pricing and request available credits</li><li>Seek underwriting exceptions and coverage improvements</li><li>Confirm inspections and track requirements to completion</li></ul>Renewal Management<ul><li>Review renewal offers and identify material premium or coverage changes</li><li>Complete renewal marketing at least 45 days before expiration</li><li>Remarket accounts when premiums increase significantly or coverage needs change</li><li>Prepare side-by-side comparisons and recommend the best carrier option</li><li>Communicate renewal recommendations and follow up through binding</li><li>Track every renewal deadline and prevent avoidable lapses</li></ul>DocumentationMaintain complete, accurate electronic files for applications, quotes, policies, endorsements, certificates, inspection reports, loss runs, carrier correspondence, signed documents, and renewal proposals.Sales and Producer Support<ul><li>Follow up on quote opportunities and schedule producer appointments</li><li>Prepare proposal packets and request missing underwriting information</li><li>Obtain signatures, collect broker fees, and assist with binding new business</li></ul>Claims Support<ul><li>Help clients report claims and gather supporting documentation</li><li>Coordinate with adjusters and follow up with carriers</li><li>Keep insureds updated throughout the claim process</li><li>Maintain timely, accurate claim notes in the agency management system</li></ul>Tools &amp; SystemsFamiliarity with the following types of tools is expected:<ul><li>Agency management systems (e.g., QQ Catalyst or similar)</li><li>Microsoft Outlook and Google Workspace for communication</li><li>Excel, Word, Adobe Acrobat, and DocuSign for documents and analysis</li><li>Payment and rating platforms (e.g., ePayPolicy, carrier portals, comparative rating systems)</li><li>Familiarity with AI-powered agency tools is a plus</li></ul>Required Skills<ul><li>Outstanding customer service and professional phone etiquette</li><li>Excellent written and verbal communication</li><li>Strong organization and the ability to manage multiple deadlines</li><li>High attention to detail and consistent follow-through</li><li>Independent judgment, ownership, and problem-solving</li><li>A positive, team-oriented approach</li></ul>Preferred Qualifications<ul><li>Two or more years of insurance experience</li><li>Commercial insurance and independent agency experience</li><li>Experience with agency management systems</li><li>Experience reading policies and declarations</li><li>Strong Microsoft Excel skills and experience preparing insurance comparisons</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have prior experience working with U.S. insurance carriers or an independent agency? If yes, how many years?</li><li>Have you worked with commercial lines, personal lines, or both?</li><li>Are you familiar with any agency management system (e.g., QQ Catalyst or similar)?</li></ul>Work Location: In person

U.S. Insurance Specialist

Robertson Educational Consultants

Job Description: Fresh Graduates are highly encouraged to Apply!1. Client Consultation:<ul><li>Provide expert advice and guidance to clients regarding student visas, immigration laws, and related procedures.</li><li>Assess client eligibility for various study destinations.</li></ul>2. Application Preparation:<ul><li>Assist clients in completing and submitting study abroad applications, ensuring accuracy and compliance with relevant regulations.</li><li>Prepare supporting documents, such as letters of recommendation, financial statements, and educational transcripts.</li></ul>3. Case Management:<ul><li>Manage initial consultation to final decision.</li><li>Track application progress and communicate updates to clients, ensuring they are informed throughout the process.</li></ul>4. Compliance and Research:<ul><li>Stay up-to-date with changes in Study abroad laws, policies, and procedures.</li><li>Conduct research on Study options and strategies to better serve clients' needs.</li></ul>5. Client Relations:<ul><li>Build and maintain strong relationships with clients, understanding their individual circumstances and goals.</li><li>Provide excellent customer service, addressing inquiries and concerns promptly and professionally.</li></ul>6. Collaboration:<ul><li>Work closely with other consultants, legal professionals, and government agencies involved in the study process.</li><li>Collaborate with educational institutions to facilitate student placements.</li></ul>Qualifications:<ul><li>Bachelor's degree in a relevant field such as Computer Sciences, Law, Business International Relations, or Immigration Studies.</li><li>Fresh Graduates are highly encouraged to apply.</li><li>Proven experience in student consulting, preferably with a focus on student visas.</li><li>Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse clients.</li><li>Attention to detail and strong organizational skills to manage multiple cases simultaneously.</li><li>Ability to work independently and make sound judgments.</li></ul>Additional Skills (Preferred):<ul><li>Fluency in English language.</li><li>SOP Writing</li><li>Microsoft Office</li></ul>Robertson Educational ConsultantsOffice No.11, XX Block, D.H.A Phase 3 Lahore Cantt03218911110Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Foreign Education Counselling Executive - Females

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><div>
<h3 class="jobSectionHeader">
About the Role:</h3>

The People Business Partner plays a key role in aligning HR strategy with business objectives. This role acts as a consultant to managers and employees on HR-related issues, providing guidance and support in areas such as employee relations, performance management, talent development, and organizational change.
<h3 class="jobSectionHeader">
What You'll Do:</h3>
<ul><li>Partner with the Senior, Lead or manager HRBP to understand business goals and align HR strategies that support them.</li>
<li>Drive consistent implementation of HR strategies across assigned client groups or business functions.</li>
<li>Act as an upward communication channel on organizational developments that may influence HR strategy.</li>
<li>Support managers in building and managing effective teams across leadership effectiveness, onboarding, performance management, engagement, and employee relations.</li>
<li>Provide coaching and guidance to managers on talent development, inclusive leadership, and resolving employee concerns.</li>
<li>Ensure compliance with HR policies, procedures, and applicable legal requirements.</li>
<li>Collaborate with the broader HR team to deliver programs and initiatives that improve employee engagement and retention across assigned client groups.</li>
<li>Analyze HR metrics and data to identify trends, risks, and opportunities for improvement.</li>
<li>Support change management initiatives and projects within assigned client groups, ensuring smooth transitions and clear communication.</li>
<li>Embed diversity, equity, and inclusion principles into talent management practices to foster a respectful and inclusive workplace.</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li>
<li>Master&rsquo;s degree or HR certification preferred.</li>
<li>5+ years of progressive HR experience, including at least 3+ years in an HRBP role supporting business leaders, client groups, or comparable functions.</li>
<li>Strong understanding of HR best practices and the business functions they support.</li>
<li>Demonstrated success partnering with senior leaders to drive HR initiatives and solve complex organizational challenges.</li>
<li>Strong knowledge of employment laws and regulations.</li>
<li>Excellent communication, interpersonal, and influencing skills.</li>
<li>Analytical and solution-oriented mindset with the ability to use data-driven insights to support decision-making.</li>
<li>Experience with change management processes.</li>
<li>Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.</li>
<li>Experience supporting global teams is a plus.</li></ul></div> 
</div><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div></div>

People Business Partner

BrilZen

About BRILZENBRILZEN is a growth consultancy helping businesses across international markets grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities:<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements:<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred:<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs110,000.00 per monthPay: Rs60,000.00 - Rs110,000.00 per monthWork Location: In person

BDO (Organic Social Outreach Specialist

Explore 104+ Client relations specialist in Lahore this August. Find roles across top companies and apply now to boost your career.