customer service representative Jobs in Al Khobar

customer service representative

key account manager

client relationship manager

Kinetic International FZE

<p>Saudi Arabia Dammam</p><p>Full Time</p><p>10-15 years</p><p>Knowledge</p><p>A Business Development Manager in the Oil and Gas industry must have in-depth knowledge of market research and analysis, client relationship management, and lead generation strategies. Understanding industry trends, business strategies, and the dynamics of the oil and gas market is essential. The role also requires a solid understanding of proposal development, tender management, and project management processes. The BDM should be familiar with business strategy planning, budgeting, and forecasting to effectively contribute to the company&rsquo;s objectives.</p><p>Educational</p><ul><li><b>Bachelor's degree:</b> A bachelor's degree in a technical field like engineering (petroleum, chemical, mechanical) or a business-related field is a common requirement.</li></ul><p>Skills</p><ul><li>Market Research and Analysis</li><li>Lead Generation and Sales</li><li>Client Relationship Management</li><li>Strategic Partnerships and Alliances</li><li>Proposal Development and Tender Management</li><li>Project Management and Execution Support</li><li>Business Strategy and Planning</li><li>Reporting and Documentation</li></ul><p>Abilities</p><ul><li>Ability to identify and pursue new business opportunities in the oil and gas sector.</li><li>Strong relationship-building and networking skills to establish and maintain client partnerships.</li><li>Proven negotiation skills for contract discussions and closing deals.</li><li>Effective project management abilities to ensure smooth execution and timely delivery.</li><li>Strong communication skills for presenting proposals and providing market insights to stakeholders.</li></ul><p>Key Responsibilities</p><ul><li>Generate and develop new business opportunities and leads within the oil and gas sector.</li><li>Build and maintain strong relationships with clients, stakeholders, and key industry players.</li><li>Conduct market research and analysis to identify emerging opportunities and industry trends.</li><li>Prepare and submit proposals, manage tenders, and negotiate contracts with clients.</li><li>Collaborate with cross-functional teams to ensure seamless project execution and align business strategies with company objectives.</li><li>Monitor project progress, manage budgets and forecasts, and provide regular reports to senior management.</li><li>Represent the company at industry events, conferences, and networking functions.</li><li>Ensure business development goals are achieved and sales targets are met.</li></ul><p>Job Type: Permanent</p><p>Pay: &#65020;8,000.00 - &#65020;10,000.00 per month</p>

Business Development Manager | Oil and Gas

Rentokil Initial

<div>
 The Sales Consultant inspects the market and sells Rentokil Boecker&reg; services and products through highly dynamic prospecting, solid relationship building, client presentations, proposal pricing and writing, contract negotiation, and efficient marketing tools and activities.
 <br/>
 <br/>
 Rentokil Boecker&reg; Sales Consultant is held accountable for the below job responsibilities:
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 <br/>
 <ul>
  <li>
   Implementing the sales strategy developed by the Sales Manager to attain the monthly sales targets, goals, renewals, and profitability
  </li>
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   Identifying potential clients and business opportunities by prospecting the market
  </li>
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   Delivering sales presentations for prospects in a professional and effective manner and inform them how they can benefit from having the safest sustainable solution for health, property and the environment through their use of Rentokil Boecker&reg; services
  </li>
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   Surveying premises to estimate technical requirements and pricing when needed
  </li>
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   Developing ideas and creating offers for target clients using all necessary marketing tools
  </li>
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   Presenting new products and services to existing clients and enhancing client relationships through preplanned courtesy calls and visits
  </li>
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   Responding to client's needs and following up with all concerned parties on all aspects of their request
  </li>
  <li>
   Educating clients on the processes that will enable them to gain the most value from Rentokil Boecker&reg; services
  </li>
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   Preparing detailed offers, following up till the offer becomes a contract and handling after-sales follow-up
  </li>
  <li>
   Handling renewals of contracts, when applicable
  </li>
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   Communicating effectively new sales and renewals to Operations Department
  </li>
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   Handling the client's data accurately and timely on Rentokil Boecker&reg; systems
  </li>
  <li>
   Documenting and delivering weekly and monthly sales reports
  </li>
  <li>
   Participating in events and exhibitions to promote company's services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Business Administration, Marketing, Agriculture, Food Science or equivalent
  </li>
  <li>
   Experience of minimum
  </li>
  <li>
   At least 2 years of experience in Sales and Marketing/B2B selling in relevant markets.
  </li>
  <li>
   Proficiency in English and Arabic with excellent verbal and written communication skills.
  </li>
  <li>
   Computer Proficiency: Microsoft Office and CRM
  </li>
  <li>
   Knowledgeable in reporting and monitoring with remarkable attention to details.
  </li>
  <li>
   Effective decision making and problem-solving skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   22 vacation days per year
  </li>
  <li>
   1 ticket to home country
  </li>
  <li>
   Medical insurance class B
  </li>
 </ul>
</div>


Sales Consultant

Weatherford

<div><p><b>Job Overview
</b></p><p>The Account Manager drives revenue and profit growth by establishing strong senior-level client relationships, managing the complete account lifecycle, and executing strategic account plans aligned with global, regional, and local objectives. The role represents the company commercially and strategically, ensuring service quality, operational excellence, and disciplined compliance with safety, ethical, and governance standards.<br>
</p><p></p><p><b>Responsibilities
</b></p><ul><li><p>Uphold all safety, security, compliance, and ethical standards, promoting a culture of responsible operations and continuous improvement.
</p></li><li><p>Maintain full compliance with corporate governance, HSE requirements, and trade regulations.
</p></li><li><p>Support and enhance Quality standards by contributing to improvements in the Management System and prioritizing service quality.
</p></li><li><p>Own the full Account Management lifecycle from planning to execution.
</p></li><li><p>Develop and maintain the Account Plan in SFDC and align all stakeholders to annual objectives.
</p></li><li><p>Ensure consistent and effective use of digital tools such as SFDC and XAIT-Porter.
</p></li><li><p>Lead tender development and response processes, securing high-quality submissions.
</p></li><li><p>Address commercial and technical requirements with clients in collaboration with Technical Sales.
</p></li><li><p>Support and lead negotiations and contract extensions, coordinating with Legal when required.
</p></li><li><p>Gather, analyze, and distribute market intelligence and client feedback.
</p></li><li><p>Develop strategic plans that align customer needs with company capabilities and objectives.
</p></li><li><p>Identify business risks within accounts and implement mitigation strategies.
</p></li><li><p>Facilitate tender result debriefs, communicate outcomes, and update SFDC accordingly.
</p></li><li><p>Organize internal contract handover meetings and prepare contract summary documentation.
</p></li><li><p>Monitor contract performance and escalate key issues or opportunities for improvement.
</p></li><li><p>Understand customer needs and tailor solutions to meet or exceed expectations.
</p></li><li><p>Prepare and execute Client Engagement Plans to grow product and service offerings.
</p></li><li><p>Deliver presentations and represent the company at industry events and client forums.
</p></li><li><p>Manage client expectations, communicate bid participation decisions, and drive issue resolution.
</p></li><li><p>Maintain effective communication with internal and external stakeholders.
</p></li><li><p>Achieve revenue targets through execution of the Account Plan and conduct quarterly reviews.
</p></li><li><p>Finalize Upsell Plans and identify revenue gaps, implementing actions to meet annual goals.
</p></li><li><p>Evaluate opportunities with Technical Sales and apply commercial processes for pricing and tendering.
</p></li><li><p>Manage costs responsibly within policy and approved budgets.
</p></li><li><p>Complete required training and engage in ongoing professional development.
</p></li><li><p>Collaborate with management to assess performance, skills, and career development needs.
</p></li><li><p>Support talent development, coaching, succession planning, and strong workforce retention.
</p></li><li><p>Demonstrate consistent leadership, integrity, and adherence to company values.<br>
</p></li></ul><p></p><p><b>Skills
</b></p><ul><li><div>Strong commercial acumen with a deep understanding of tenders, contracts, and negotiations.
</div></li><li><div>Proven ability to drive profitability and margin improvement.
</div></li><li><div>Excellent customer relationship management capabilities.
</div></li><li><div>Solid business acumen for evaluating opportunities and prioritizing effectively.
</div></li><li><div>Strong verbal and written communication skills.
</div></li><li><div>Ability to manage multiple projects under tight deadlines while remaining composed.
</div></li><li><div>Team-oriented with strong collaboration and stakeholder management skills.
</div></li><li><div>Familiarity with modern sales management tools and techniques.<br>
</div></li></ul><p></p><p><b>Qualifications
</b></p><ul><li><div>Bachelor&rsquo;s degree in Engineering.
</div></li><li><p>Minimum 8 years of industry experience.
</p></li><li><p>Minimum 4 years of direct industry sales experience.
</p></li><li><div>Ability to travel domestically and internationally up to &lt;10%.<br>
</div></li></ul><div></div><p>#LI-MD1</p></div>

Account Manager - Sales & Marketing

Sai Publicity & Advertising LLC, KSA

<ul><li><b>Job Title: Sales Manager</b></li></ul><p><b>Company:</b> Sai Publicity &amp; Advertising LLC<br/><b>Location:</b> Al Khobar, Kingdom of Saudi Arabia</p><p><b>About Us</b></p><p>Sai Publicity &amp; Advertising LLC is a dynamic and fast-growing company specializing in advertising, publicity, and signage solutions across the Kingdom of Saudi Arabia. We provide innovative marketing and branding services to a wide range of clients and are now seeking a driven Sales Manager to lead business growth in the region.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute effective sales strategies to acquire new clients within the advertising, publicity, and signage industry.</li><li>Manage and expand relationships with existing clients to ensure retention and repeat business.</li><li>Conduct regular market visits to identify opportunities, monitor competition, and evaluate market trends in Saudi Arabia.</li><li>Prepare and deliver compelling sales presentations and proposals to prospective clients.</li><li>Meet and exceed monthly and annual sales targets.</li><li>Coordinate with design, production, and installation teams to ensure smooth project delivery.</li><li>Maintain accurate sales records and generate periodic performance reports.</li><li>Represent the company in meetings, events, and industry networking opportunities.</li></ul><p><b>Requirements</b></p><ul><li><b>Minimum 5 years of proven experience</b> in advertising, publicity, signage, or related fields <b>within the Saudi Arabian market</b>.</li><li>Strong understanding of KSA business environment and local buying behavior.</li><li><b>Fluent in English and Arabic</b> (spoken and written).</li><li>Excellent communication, negotiation, and customer relationship skills.</li><li>Strong sales acumen with a <b>go-getter, target-driven personality</b>.</li><li>Ability to work independently and handle multiple projects simultaneously.</li><li>Valid Saudi driving license (preferred).</li></ul><p><b>What We Offer</b></p><ul><li><b>Good salary package with excellent performance-based incentives.</b></li><li>Opportunity to work with a well-established and reputable advertising company.</li><li>Professional growth and a dynamic work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: &#65020;5,000.00 - &#65020;10,000.00 per month</p>

Sales Manager

LRQA group

<div><div><div><div><div><div><b>Who are LRQA?</b></div>
<div>
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We&rsquo;ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection, and training.</div><br>
<div></div>
<div>
While we&rsquo;re proud of our heritage, it&rsquo;s who we are today that really matters, because that&rsquo;s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.</div><br>
<div></div>
<div><b>
What do we do?</b></div>
<div>
We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We specialise in management systems compliance &amp; expert advice across a broad spectrum of standards, schemes &amp; business improvement services to include customised training &amp; assurance. In Inspection Services, we certify safety critical industrial equipment according to recognised codes, standards &amp; regulations. We also partner with companies to provide tailored high-quality inspection services throughout their manufacturing supply chains, making sure equipment is built safely &amp; to their requirements. Our award-winning Cyber Security Business Nettitude, helps clients manage their risks against a backdrop of new threats emerging every day, we focus on the threat in the cyber landscape and provide tailored made solutions so that our clients can manage their risks effectively. Our independence means we provide reliable, impartial, and informed advice. All of this helps us stand by the purpose that drives us every single day, shaping a better future together.</div><br>
<div></div>
<div>
LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates &pound;315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.</div><br>
<div></div>
<div><b>
The next chapter for LRQA</b></div>
<div>
The future is exciting and rapidly changing. New challenges and opportunities are arising all the time. We&rsquo;re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.</div><br>
<div></div>
<div>
With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA&rsquo;s next chapter is set to be an exciting, transformational period of growth. We&rsquo;re well placed to build on everything we&rsquo;ve done and further our ambitions for the future. At such an exciting time this is a great opportunity to be part of our next chapter. We are looking for talented people who will support us to build on our strengths and transform our business to be the best partner for our clients.</div></div></div><br>
<div></div>
</div>
</div><div></div><div><div><div><div><div><b>Role purpose:</b></div></div></div></div><br>
<div>
<div><div><div>LRQA&rsquo;s mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors such as food, cybersecurity and ESG, making it easier for clients to do business with us through our digital transformation, and ultimately delivering a portfolio of services which make the world a cleaner, more sustainable, and safer place.</div><div><br>
Our Business Assurance Business Unit is a recognised, world-leading professional assurance services organisation. We specialise in management systems compliance &amp; expert advice across a broad spectrum of standards, schemes &amp; business improvement services, including customised training &amp; assurance programs.</div><div><br>
Reporting into the SAM Sales Manager (HSAM), the purpose of the Strategic Account Manager is to:</div>
<ul>
<li>Develop and win new business opportunities with existing and target strategic accounts</li>
<li>Build and maintain strong strategic relationships with key individuals in client accounts</li>
<li>Lead the strategic sales priorities and implementation for accounts, based on opportunities, framework and service agreements, to maximise revenue delivery and growth</li>
<li>Introduce new products and services which are added to the LRQA portfolio through acquisitions and new product development</li>
<li>Support strategic bids and be a major contributor to the bid process and team</li>
<li>Be the local lead and representative for colleague&rsquo;s accounts, where geographical strategic support is needed, including liaison with Strategic Account Managers (GAM&rsquo;s) to drive sales and pipeline opportunities</li></ul></div></div></div></div><br>
<div></div>
<div>
</div><div></div><div><div><div><div><div><b>Key Responsibilities:</b></div></div></div><div><br>
<div>
<div><b>Results driven delivery</b></div>
<div>
You will manage a selection of strategic accounts and be responsible for winning business from a target group of logos, with an annual combined revenue value of &pound;0.5-3m initially, depending on mixture of existing and new client priorities, working on growing this significantly year on year. You will be responsible for creating the implementation strategy for new sales in your accounts and working with LRQA teams as needed to achieve success. Retention, revenue growth and new logo wins will be the key performance indicators use to measure success.</div></div></div><div><br>
<div>
<div><b>Account Management skills</b></div>
<div>
You will be responsible for the development and delivery of strategic account plans, which maximise the LRQA opportunity for revenue, in line with group growth objectives and priorities. You will ensure continual development of each client&rsquo;s business focus and strategy, you will grow the network of influencers in each client organisation and will maintain an active pipeline of opportunities, prioritising workload to ensure client satisfaction and maximum revenue growth. This will involve proactive engagement with other LRQA teams, including marketing, Service Delivery (SD) and Service Delivery Support (SDS) as needed to put your account and targets into the best shape possible for success.</div></div></div><div><br>
<div>
<div><b>Pipeline management skills</b></div>
<div>
You will need to manage your client pipelines to ensure that they are sufficient to meet the relevant targets, engaging with GAM colleagues and other local SAMs to maximise the opportunities you develop, through local relationships and contracts. This will include ensuring the accuracy of values, sales stages, dates of actions and likely closure timelines. Where your overall pipeline is not in the right shape, you will take action to correct this and ensure it gets back on track in a timely manner. Your pipeline will be an accurate reflection of your sales forecast at any given time.</div></div></div><div><br>
<div>
<div><b>Preparation and delivery of account plans</b><br>
You will ensure that any strategic account under the management of your team, has an up to date, viable account plan, which is driving the strategic growth initiatives for the account, and which can be clearly articulated by the relevant salesperson, at any time. You will use account plans to prioritise opportunities, marketing support and team efforts to drive the growth you are tasked with delivering each financial period.</div></div></div><div><br>
<div>
<div><b>Contract renewals and RFP&rsquo;s</b><br>
You are responsible for managing the retention of all business with your named accounts, minimising the risk of loss to the LRQA business, through timely intervention in any process, preventing the re-tendering of business where possible and re-securing the contract where needed. You will play an active role in new business opportunities, either in a lead or supporting sales position, depending on the winning strategy and relevant skills needed to maximise the opportunity of winning.</div></div></div><div><br>
<div>
<div><b>Problem solving</b><br>
You will be accountable for working with your clients and targets on identifying problems that LRQA can solve via a customised solution of its products and services, underpinned by strong market knowledge and experience.</div></div></div><div><br>
<div>
<div><b>Market knowledge and strategic prioritisation</b><br>
You will maintain a strong strategic knowledge of the market(s) you operate in, ensuring you are able to maintain a strong level of communication with client personnel, using this to open doors for new products and services, and to contribute to strategic discussions around LRQA business plans and growth objectives.</div></div></div><div><br>
<div>
<div><b>Contribution to Sales Meetings and Performance summaries</b><br>
From sales management meetings to BA leadership team meetings, you will be responsible for the production of sales and pipeline reports, performance summaries and updates on specific project actions, ensuring they are accurate and delivered in a timely manner.</div></div></div></div></div></div><div></div>

Senior Sales Specialist

Vekr Environmental Services Est

<p><b>Job Title: Factory Manager (DUCT)</b></p><p><b>Job Summary</b></p><p>The Factory Manager is responsible for overseeing the daily operations of the manufacturing facility, ensuring production targets are met efficiently, safely, and within quality standards. The role involves managing staff, optimizing processes, overseeing maintenance, and driving continuous improvement to support organizational goals.</p><p><b>Key Responsibilities</b></p><ul><li>Plan, organize, and supervise production activities to achieve daily, weekly, and monthly targets.</li><li>Ensure compliance with safety regulations, quality standards, and company policies.</li><li>Monitor production performance and implement strategies to reduce waste and improve efficiency.</li><li>Lead, train, and evaluate factory staff, ensuring proper staffing levels and skill development.</li><li>Coordinate with maintenance teams to ensure machines and equipment operate at maximum reliability.</li><li>Oversee inventory levels, raw material usage, and production schedules.</li><li>Prepare and present reports related to productivity, quality, and operational challenges.</li><li>Managing the factory&rsquo;s procurement operations.</li><li>Acquiring new clients and expanding the customer base.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Industrial Engineering, Manufacturing, Business Management, or related field.</li><li>Proven experience (5+ years) in a manufacturing or production management role.</li><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent knowledge of production processes, quality systems, and safety regulations.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Proficiency in MS Office and production management software (ERP systems).</li></ul><p><b>Key Competencies</b></p><ul><li>Leadership and team management</li><li>Operational planning and strategic thinking</li><li>Quality and safety orientation</li><li>Analytical and process-optimization skills</li><li>Strong organizational skills</li><li>Knowledge of duct systems</li><li>Supplier negotiation and cost-control abilities</li><li>Client relationship management</li><li>Time management and multitasking</li><li>Decision-making under pressure</li></ul><p>Job Type: Full-time</p>

Factory Manager ( DUCT )

Huda Vision

<p>SALES MANAGER - OIL &amp; GAS</p><p>FULL TIME</p><p>LOCATION - KHOBAR</p><p>This role will concentrate on growing our market share for critical equipment&mdash;compressors, valves, pumps, vibration systems, and related services.</p><p>If you have a strong network with ARAMCO, SABIC, and upstream operators&mdash;and a passion for delivering technical sales solutions&mdash;this is your opportunity to make a big impact.</p><p>Key Responsibilities:</p><p>-Develop and implement strategic sales plans to meet or exceed revenue targets.</p><p>-Identify and win new business opportunities within ARAMCO, SABIC, and other key oil &amp; gas clients.</p><p>-Build and maintain long-term relationships with existing clients by offering high-value, solution-based services.</p><p>-Act as the main liaison between clients, OEMs, and internal departments.</p><p>-Provide technical consultations aligned with industry requirements and client expectations.</p><p>-Lead the development of proposals, manage contract negotiations, and oversee post-sale support.</p><p>-Stay current with market trends, competitive landscape, and emerging technologies.</p><p>-Collaborate with engineering, service, and product teams to ensure smooth project delivery.</p><p>-Report regularly on customer developments, new opportunities, and key market insights.</p><p>Qualifications &amp; Skills:</p><p>-Bachelor&rsquo;s degree in engineering or a related field.</p><p>-7&ndash;15 years of experience in sales, account management, or business development in the oil, gas, or industrial sectors.</p><p>-Proven track record with clients such as ARAMCO, SABIC, and upstream oilfield operators.</p><p>-Strong understanding of technical products and industrial applications (e.g., compressors, valves, pumps).</p><p>-Excellent communication, negotiation, and relationship management skills.</p><p>-Based in or willing to relocate to Khobar, Saudi Arabia.</p><p>TO apply connect : https://www.linkedin.com/in/navid-nadiaksa/</p><p>Job Type: Full-time</p><p>Pay: &#65020;14,000.00 per month</p><p>Experience:</p><ul><li>Selling Oil &amp; Gas products : 9 years (Required)</li><li>sales manager - oil &amp; gas: 8 years (Required)</li></ul><p>Location:</p><ul><li>Khobar (Required)</li></ul>

Oil & gas SALES MANAGER - (EST REGION)

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