senior services manager - customer service management

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senior services manager - customer service management Jobs in Doha

client relationship manager

Visa

<div>Company Description 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters &mdash; to you, to your community, and to the world.
Progress starts with you. 
Job Description 
<ul><li>
Our mission is to develop Merchant Partnerships across multiple industry verticals and grow existing portfolios. The team is engaged across multiple functions within the Visa organization to bring the very best of Visa&rsquo;s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners and clients.</li><li>
The role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa&rsquo;s business development objectives in the airline vertical. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives.</li><li>
This role will collaborate with teams from functions across Visa such as solutions, consulting &amp; analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives</li></ul> 
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 
Qualifications<ul><li> 
Relevant Bachelor&acute;s degree, MBA preferred</li><li>Business expertise in airline vertical.</li><li>Extensive experience in payment products (i.e. credit cards, pre-paid, etc). Proven ability managing a pipeline, negotiating business agreements, and driving commercial results.</li><li>Fluent in program management best practices along with implications for issuers, networks and merchants. Co-brand issuing experience, Cards/Co-brand portfolio P&amp;L expertise, with analytics orientation, preferably across a variety of markets and relevant industries such as airline.</li><li>Proven track record of successful sales and relationship management with proven ability to interact at the &lsquo;C&rsquo; level executives within client organizations</li><li>Proven ability negotiating business agreements and ability to develop new business partnerships with merchants</li><li>Demonstrated experience building and leveraging strong relationships within internal organization and client organizations at multiple levels.</li><li>Ability to work independently and in collaboration with high level of success/achievement.</li><li>Excellent written and oral communication skills.</li><li>Proficient in Microsoft Word, Excel, and PowerPoint.</li></ul> 
Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Sr Manager Airlines

Al aqsa printing press

We are seeking a dynamic and results-driven Assistant Manager &mdash; Sales to join our growing team. The successful candidate will play a key role in driving revenue growth by developing and managing relationships across three core market segments: Corporate clients, Small &amp; Medium Businesses (SMB), and Government &amp; Public Sector entities. This is a client-facing leadership role requiring a strategic mindset, strong commercial acumen, and a deep understanding of the printing industry.Key ResponsibilitiesSales Strategy &amp; Business Development<ul><li>Develop and execute targeted sales strategies for corporate, SMB, and government segments.</li><li>Identify new business opportunities and build a robust sales pipeline.</li><li>Achieve and exceed monthly, quarterly, and annual revenue targets.</li><li>Prepare compelling proposals, quotations, and presentations tailored to client needs.</li></ul>Corporate Sales<ul><li>Build and manage long-term relationships with corporate clients across industries such as banking, hospitality, retail, real estate, and media.</li><li>Promote the full range of printing services including brochures, annual reports, corporate stationery, marketing collateral, and branded packaging.</li><li>Negotiate contracts and framework agreements for recurring print requirements.</li></ul>SMB (Small &amp; Medium Business) Sales<ul><li>Proactively approach and onboard SMB clients across Qatar.</li><li>Offer flexible, cost-effective print solutions suited to smaller budgets and shorter run lengths.</li><li>Provide end-to-end support from concept to final delivery, ensuring client satisfaction and repeat business.</li></ul>Government &amp; Public Sector Sales<ul><li>Identify and pursue tenders, RFQs, and procurement opportunities from government ministries, semi-government bodies, and public institutions.</li><li>Ensure full compliance with government procurement regulations and tender submission requirements.</li><li>Build strong working relationships with procurement officers and decision-makers within public entities.</li><li>Manage government accounts with a high standard of service, accuracy, and confidentiality.</li></ul>Client Relationship Management<ul><li>Maintain an up-to-date CRM database with client interactions, pipeline status, and follow-up activities.</li><li>Conduct regular client visits, needs assessments, and satisfaction reviews.</li><li>Resolve client complaints and escalations promptly and professionally.</li></ul>Team Leadership &amp; Collaboration<ul><li>Support the Sales Manager in setting team targets and monitoring performance.</li><li>Mentor and guide junior sales staff and coordinate with production, design, and logistics teams.</li><li>Provide market intelligence, competitor analysis, and client feedback to management.</li><li>Participate in industry events, exhibitions, and networking opportunities to promote the company brand.</li></ul>Pay: QAR4,000.00 - QAR6,000.00 per monthWork Location: In person

Assitant Manager - Sales

Al Hadhri and Partners Law Firm

Job Overview: We are seeking a dynamic and results-driven Female Business Development to join our team. The ideal candidate will be responsible for identifying new business opportunities, strengthening client relationships, and supporting the firm's growth strategy in the legal services market.Key Responsibilities:<ul><li>Develop and implement business development strategies to expand the firm&rsquo;s client base.</li><li>Identify new market opportunities and potential clients.</li><li>Build and maintain strong relationships with corporate clients and partners.</li><li>Coordinate with partners and legal teams to prepare proposals and pitches.</li><li>Represent the firm at networking events, conferences, and industry meetings.</li><li>Monitor market trends and competitor activities.</li><li>Assist in preparing marketing materials, presentations, and client communications.</li><li>Support the firm in tender submissions and strategic partnerships.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Law, or a related field.</li><li>Minimum 3 years of experience in business development, preferably in legal or professional services.</li><li>Strong networking, negotiation, and communication skills.</li><li>Experience dealing with corporate clients and government entities is a plus.</li><li>Excellent command of English; Arabic.</li></ul>Skills:<ul><li>Client relationship management</li><li>Strategic planning and market analysis</li><li>Proposal and tender preparation</li><li>Presentation and negotiation skills</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional working environment</li><li>Opportunities for growth and development</li></ul>Job Type: Full-timePay: QAR1.00 per year

Business Development

B888 Contracting

Job Title: Sales Account ManagerWe are looking for a high-performing Sales Manager to join our growing team in Doha. This role is ideal for a commercially driven professional with strong experience in client acquisition, marketing , project pricing, and tender management within the events, exhibitions, or creative production industry.The successful candidate will play a key role in driving revenue growth, managing strategic client relationships, and converting opportunities into successful projects. You will work closely with management, design teams, and project teams to ensure seamless delivery from client briefing to project execution.Key Responsibilities* Drive sales growth by identifying, and securing new business opportunities.* Prepare professional quotations, project budgets, and cost estimations aligned with company pricing strategies.* Lead and participate in tender submissions, including preparation of technical and commercial proposals.* Engage with clients to understand project requirements and present tailored creative solutions.* Translate client requirements into clear design briefs for the creative and technical teams.* Build and maintain long-term client relationships with corporate clients, agencies, and partners.* Proactively follow up on proposals, quotations, and tenders to ensure successful conversion.* Maintain accurate sales pipelines, CRM records, and reporting.* Coordinate internally to ensure smooth handover of confirmed projects to operations and production teams.What We Are Looking For:* Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field* 3&ndash;7 years of experience in Sales, Business Development, or Account Management* Experience in events, exhibitions, experiential marketing, or fit-out projects* Strong background in project pricing, quotations, and tender submissions* Excellent client communication and negotiation skills* Strong organizational and multi-project management ability* Proficiency in Microsoft Excel, Word, and proposal preparation* Understanding of design and production processes for events/exhibitions is a strong advantage* Fluency in English required; Arabic is a plusWhat We Offer:* Competitive salary with performance-based incentives* Opportunity to work on major regional and international projects* Collaborative and creative working environment* Career growth and professional development opportunitiesJob Type: Full-timeAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you join immediately ? </li><li>What is your Visa status and expiry? </li></ul>Work Location: In person

Sales Account Manager

DOHA BANK

<div>
 
 
 Role Objective
 
 
 
 
 
 
 The incumbent will achieve the revenue and market share growth objectives through the assigned portfolio and through acquisition of new clients from the Trading &amp; Manufacturing sector. The job holder is expected to be adept with all aspects of banking services and shall suitably recommend banking, financial and risk related solutions to their clients on ongoing basis to ensure incremental market share growth. The incumbent is expected to have a thorough understanding of the Trading &amp; Manufacturing sector and update themselves on the latest developments within the sector. The Job holder shall be required to carefully analyze the opportunities and challenges within the sector and communicate with the line management and explore suitable solutions on a regular basis.
 
 
 
 
 
 
 Detailed Roles and Responsibilities:
 
 
 
 
 
 
 
 Strategic
 
 
 
 
 
 <ul>
 <li>
 Keep abreast of the industry or sector, its composition, players and competitive forces within the sector and the latest development within the sector, including regulatory guidelines.
 </li>
 <li>
 Establish robust working relationships leading to acquisition of new clients and servicing of existing and new clients across product ranges available in the bank to enhance the market share and revenue growth for the bank.
 </li>
 <li>
 Understand the wallet share of each client across product range/service and draw plans in close coordination with the TL/Section Head to increase the wallet share from each client for the bank.
 </li>
 <li>
 Develop and maintain robust working relationships with internal/external stakeholders to facilitate and capitalize on functional / operational/ strategic needs.
 </li>
 </ul>
 
 
 
 
 
 Operational
 
 
 
 
 
 <ul>
 <li>
 Solicit new clients to bank from the Trading &amp; Manufacturing sector and ensure prompt servicing the existing clients on regular basis.
 </li>
 <li>
 Monitor the portfolio on a regular basis to ensure facility renewals, credit ratings, documentation are done on timely basis and KYC and AML requirements are satisfied on an on-going basis.
 </li>
 <li>
 Ensure cross sale of products including but not limited to trade finance, cash management, structured finance, corporate finance, treasury related, insurance and retail banking products and track the achievements against the assigned targets.
 </li>
 <li>
 Contribute towards the preparation/amendment of policies and procedures within the section, in line with the regulatory/market environments / organizational mandates.
 </li>
 <li>
 Work independently with the assigned portfolio of clients to understand their business needs and associated banking needs. Maintain a good working relationship and ensure that their banking needs are catered to, as per the policies and procedures.
 </li>
 <li>
 Handle preparation of credit applications for new clients and ensure to review all credit applications from existing clients for annual reviews, one-off requests, facility enhancements etc. &middot; Conduct/ review feasibility studies and sector outlook studies to provide better recommendations regarding credit applications.
 </li>
 <li>
 Work closely with the ARMs/ Credit Analysts to examine the credit applications, including financial statements and translate the financial soundness of these clients onto credit assessments before providing credit recommendations to the Committee.
 </li>
 <li>
 Ensure all credit applications duly incorporate credit ratings, RAROC models, business and revenue model analysis, discussions on financial and risks inherent along with the mitigates.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 
 
 
 <ul>
 <li>
 University graduate with a degree in Business or Banking or Finance or any other related discipline.
 </li>
 <li>
 Master&rsquo;s degree in Management any other related discipline will be an added advantage.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 10-15 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
 </li>
 <li>
 Experience in business / relationship management in corporate/commercial banking, with strong understanding of the local banking industry.
 </li>
 </ul>
</div>

Senior Relationship Manager - Trading & Manufacturing

Ulan Middle East

Hiring: Business Development Manager &ndash; Facility Management, DohaWe are looking for a results-driven Business Development Manager to join our growing team in Doha. The ideal candidate will have strong experience in the Facility Management (FM) sector and a proven ability to secure new contracts and expand client relationships.Key Responsibilities:<ul><li>Identify and secure new FM contracts across commercial and retail developments</li><li>Monitor government and private tender platforms for business opportunities</li><li>Manage bid preparation, submissions, and post-tender processes</li><li>Build strong client relationships and drive long-term partnerships</li><li>Develop strategic sales plans aligned with company growth targets</li></ul>Requirements:✔ 5+ years of FM business development experience in Qatar ✔ Proven track record in securing soft/hard or integrated FM contracts ✔ Strong market network and understanding of FM service models ✔ Excellent negotiation and presentation skills ✔ Valid Qatar driving license preferredCompetitive salary + performance incentivesInterested candidates may apply or send their CV via LinkedIn or email to info@ulanme.com.Job Type: Full-timePay: QAR10,000.00 - QAR12,000.00 per monthWork Location: In person

Business development Manager

Mr.Valet Parking Solutions

We are looking for a highly motivated and results-oriented Business Development Manager (BDM) to spearhead business growth and expand our client portfolio. The BDM will play a key role in identifying new opportunities, building strong client relationships, and executing strategic initiatives to strengthen our brand presence and achieve revenue goals.Key Roles &amp; Responsibilities<ul><li>Develop and implement comprehensive business development strategies that align with the company&rsquo;s growth objectives.</li><li>Identify, qualify, and pursue new business opportunities, including corporate partnerships, fleet service contracts, and facility-based agreements for valet and car wash operations.</li><li>Build and nurture long-term relationships with key clients, partners, and decision-makers to ensure client satisfaction and retention.</li><li>Conduct market and competitor analysis to identify emerging trends, potential business gaps, and new market segments.</li><li>Prepare and present customized proposals, quotations, and service agreements to potential clients in a professional manner.</li><li>Collaborate closely with the operations, finance, and marketing teams to ensure seamless service delivery and brand alignment.</li><li>Attend corporate meetings, exhibitions, and industry networking events to promote the company&rsquo;s portfolio and establish strong market visibility.</li><li>Monitor and report sales pipelines, performance metrics, and forecasts to senior management with actionable insights.</li><li>Lead contract negotiations and close high-value deals in compliance with company policies and profitability targets.</li><li>Develop creative initiatives to enhance brand awareness and expand the company&rsquo;s footprint in Qatar&rsquo;s luxury and corporate service sectors.</li><li>Provide input on pricing strategies and service innovations to stay competitive in the market.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related discipline (MBA preferred).</li><li>Fluent in Arabic and English (spoken and written).</li><li>5&ndash;10 years of proven experience in business development or sales, ideally within the automotive, facilities management, or service industry.</li><li>Strong background in B2B sales, client management, and contract negotiation.</li><li>Excellent communication, presentation, and interpersonal skills with the ability to engage C-level clients.</li><li>Strategic thinker with strong analytical and problem-solving abilities.</li><li>Highly self-driven, goal-oriented, and able to work both independently and as part of a team.</li><li>Valid Qatari driving license (preferred).</li></ul>Job Type: Full-timePay: QAR7,000.00 - QAR12,500.00 per monthExperience:<ul><li>automobile: 5 years (Required)</li><li>facility management: 5 years (Required)</li><li>Hospitality: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

BUSINESS DEVELOPMENT MANAGER

Explore 391+ Client relationship manager in Doha this April. Find roles across top companies and apply now to boost your career.