customer sales representative Jobs in Lahore

customer sales representative

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client relationship manager

Nexus92

Job description<ul><li>Location: D2 Block, Johar Town, Lahore</li><li>Timings: Monday to Friday, 11:00 AM &ndash; 8:00 PM &amp; must be available on calls on Saturday's)</li><li>Experience Required: 2+ Years</li><li>Job Type: Full-Time | On-site</li></ul>About the RoleAre you great at building strong relationships and managing client communication?Nexus92 is hiring a Client Relationship Manager to join our growing team. This role is ideal for someone with strong interpersonal skills who enjoys solving client problems, improving satisfaction, and supporting long-term growth. You&rsquo;ll work closely with internal teams to ensure a smooth client experience and help drive the company&rsquo;s service excellence forward.Key Responsibilities<ul><li>Manage and nurture relationships with new and existing clients</li><li>Serve as the main point of contact for client communication and support</li><li>Identify client needs and coordinate with internal teams to ensure timely solutions</li><li>Monitor client satisfaction and proactively address issues or concerns</li><li>Maintain detailed records of client interactions and project updates</li><li>Support retention strategies and contribute to client success initiatives</li></ul>Who We're Looking For<ul><li>Minimum 2 years of experience in a customer-facing or account management role</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and manage multiple client accounts</li><li>A proactive mindset with a problem-solving attitude</li><li>Familiarity with CRM tools and a basic understanding of tech or digital services is a plus</li></ul>What You&rsquo;ll Gain<ul><li>Competitive salary with growth opportunities</li><li>A collaborative, fast-paced work environment</li><li>Opportunities to work directly with leadership and cross-functional teams</li><li>Skill-building through real-world client interactions and team mentorship</li><li>A strong culture focused on teamwork, ownership, and professional development</li></ul>How to ApplySend your updated resume to hr@nexus92.comUse the subject line: &quot;Application for Client Relationship Manager&quot;Job Type: Full-timePay: From Rs70,000.00 per monthWork Location: In person

Client Relationship Manager

Phaedra Solutions

Position OverviewWe are looking for a proactive and client-focused Account Manager to join our team. This role begins once a project is closed by the sales team. The Account Manager will own the client relationship post-sale, ensuring smooth project delivery communication, timely invoicing, client satisfaction, and long-term retention. The ideal candidate will act as the bridge between our clients and internal teams (Project Management, Tech, Finance, and Sales) to maximize client success and revenue growth.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the primary point of contact for clients after project closure.</li><li>Maintain strong, ongoing relationships to build client trust and loyalty.</li><li>Provide regular progress updates and proactively address client concerns.</li></ul>Project Coordination (High-Level)<ul><li>Collaborate with Project Managers and Technical Leads to stay informed on delivery status.</li><li>Communicate milestones, risks, and timelines clearly to clients.</li><li>Ensure client expectations are aligned with project scope and delivery.</li></ul>Financial &amp; Invoicing<ul><li>Coordinate with the Finance team to ensure invoices are raised on schedule.</li><li>Follow up with clients for payment collections and resolve billing-related queries.</li><li>Track project financials to highlight risks of scope creep or overruns.</li></ul>Client Growth &amp; Retention<ul><li>Monitor client satisfaction and ensure high retention rates.</li><li>Identify upsell/cross-sell opportunities and coordinate with Sales for closures.</li><li>Maximize client lifetime value (CLV) by maintaining healthy client accounts.</li></ul>Internal Collaboration &amp; Reporting<ul><li>Report on client health, risks, and upsell opportunities to Sales Leadership.</li><li>Share client insights with Marketing, Sales, and Tech teams.</li><li>Maintain updated client records in CRM (GoHighLevel, HubSpot, etc.).</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Computer Science, or related field.</li><li>Strong communication, negotiation, and client relationship skills.</li><li>Ability to manage multiple client accounts simultaneously.</li><li>Familiarity with project management and CRM tools (e.g., GoHighLevel, Jira, Asana, Trello).</li></ul>Key Performance Indicators (KPIs)<ul><li>Client Satisfaction: Measured through regular client feedback/CSAT.</li><li>Retention Rate: Renewal or continuation of existing client accounts.</li><li>Invoice Timeliness: % of invoices collected within 30 days.</li><li>Upsell Opportunities: Value of new opportunities identified from existing accounts.</li><li>Internal Collaboration: Accuracy and timeliness of client reporting.</li></ul>Experience2 to 4 years of experience in Account Management, Client Success, or Business Development, ideally in IT/software services or software houses.Compensation Structure *<ul><li>Base Salary: Market-competitive fixed salary.</li><li>Performance Bonus (Monthly/Quarterly)</li><li>Client retention/renewals.</li><li>Bonus on upsells/cross-sells if identified by AM.</li></ul>*Why Join Us?<ul><li>At Phaedra Solutions, we believe in fostering growth&mdash;not just for our clients, but also for our people. As an Account Manager, you will:</li><li>Play a critical role in shaping long-term client partnerships.</li><li>Work in a collaborative and innovative environment with exposure to global clients.</li><li>Be empowered with autonomy to make strategic decisions that directly impact business growth.</li><li>Grow your career with mentorship, performance bonuses, and clear career progression.</li><li>Be part of a company that values people, progress, and purpose.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Account Manager: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Client Success Manager

Mugshei

Job Title: Client Relationship Officer Location: Garden Town, Lahore (On-site) Job Type: Full-TimeAbout Us:Mugshei Pvt Ltd is a trusted name in the custom packaging and e-commerce solutions industry. We are committed to helping businesses elevate their brand identity through innovative packaging and digital solutions. At Mugshei, we believe in building long-term partnerships with our clients by providing exceptional service and value-driven results.Job Summary:We are looking for a motivated and customer-focused Client Relationship Officer to join our team. This role requires an individual who can serve as the main point of contact for clients, ensure smooth communication, handle concerns effectively, and strengthen long-term business relationships that drive client satisfaction and loyalty.Key Responsibilities:<ul><li>Act as the primary liaison between Mugshei Pvt Ltd and its clients.</li><li>Understand client requirements and provide customized solutions to meet their needs.</li><li>Manage client inquiries, resolve issues promptly, and ensure timely follow-up.</li><li>Build and maintain strong, long-term client relationships to encourage retention and growth.</li><li>Collaborate with internal teams (sales, marketing, design, and operations) to deliver quality solutions.</li><li>Maintain accurate documentation of client communications and feedback.</li><li>Identify cross-selling and upselling opportunities to maximize client value.</li><li>Monitor client satisfaction levels and share insights with management for continuous improvement.</li><li>Prepare reports, presentations, and proposals for clients when needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Prior experience in client relationship management, sales, or customer service (packaging or e-commerce industry experience is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple clients and prioritize tasks effectively.</li><li>Problem-solving skills with a client-first approach.</li><li>Proficiency in MS Office and CRM software.</li><li>A proactive team player with the ability to work independently.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative and supportive workplace culture.</li><li>The chance to build long-term client relationships in a rapidly growing company.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Client Relationship Officer - Night Shift

Space Integrated Solutions (Pvt). Ltd.

1. RESPONSIBILITIESA. Client Relationship Management &middot; Act as the primary point of contact for clients seeking auto transport services. &middot; Understand client needs, provide quotes, and offer tailored transportation solutions. &middot; Ensure exceptional customer service throughout the shipping process, from inquiry to delivery.B. Coordination and Scheduling &middot; Arrange transport schedules with carriers, ensuring timely pick-up and delivery. &middot; Communicate shipment details and updates to clients and carriers. &middot; Resolve any logistical challenges or delays effectively.C. Carrier Liaison &middot; Build and maintain relationships with reliable carriers. &middot; Verify carrier credentials, insurance, and compliance with legal and regulatory standards. &middot; Negotiate rates and contracts with carriers to secure cost-effective services.D. Documentation and Compliance &middot; Prepare and manage shipping documentation, contracts, and invoices. &middot; Ensure compliance with all federal, state, and local transportation regulations. &middot; Stay informed about industry standards, licensing requirements, and legal obligations.E. Market Analysis and Strategy &middot; Monitor market trends and competitor activities to optimize pricing and services. &middot; Identify opportunities to expand services and grow the client base.F. Data Accuracy and Reporting &middot; Maintain accurate records of shipments, customer information, and financial transactions. &middot; Provide regular reports on performance metrics, client feedback, and market trends.G. Privacy and Data Protection &middot; Ensure all client and company data is handled securely and confidentially. &middot; Adhere to company policies and legal standards for data privacy, such as GDPR or CCPA. &middot; Safeguard sensitive information, including payment details, client records, and business strategies, from unauthorized access or misuse. &middot; Implement and support the company&rsquo;s cybersecurity measures to protect data integrity.H. Conflict Resolution &middot; Address client concerns or disputes promptly and professionally. &middot; Work collaboratively to find resolutions that align with the company&rsquo;s values and client satisfaction.I. Promoting the Company&rsquo;s Reputation &middot; Represent the company in a professional and ethical manner. &middot; Uphold Vertex Carship's standards of service excellence and integrity.J. Business Development Requirement &middot; Find at least three dealerships, auctions, or showrooms each month as part of the agent&rsquo;s business development responsibility. &middot; Cultivate and expand the company's network by building relationships with these businesses to generate leads and secure new clients. &middot; Leverage connections to foster new opportunities for transport services and ensure continued company growth.K. Continuous Improvement &middot; Seek feedback from clients and carriers to improve processes and services. &middot; Participate in training programs to enhance skills and industry knowledge.Job Types: Full-time, Internship Contract length: 3 monthsPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Client Relationship Management

Fulcrum Pvt Ltd

Fulcrum is hiring Sales Executive (Fresh Graduates)!Location: Lahore | Full-TimeWe're looking for fresh MBA/BBA graduates with majors in Marketing or Finance to join our growing Marketing Team.Requirements:-Strong understanding of financial analysis &amp; ratios-Excellent English communication &amp; report writing-Ambitious, target-driven, and physically fit for field work (pool cars -provided)-Proficient in MS Office Suite-Well-presented with solid interpersonal skillsResponsibilities:-Business development &amp; client relationship management-Credit analysis &amp; report writing-Portfolio handling &amp; key account managementExperience:Fresh graduates preferred (Experienced candidates may be considered for Assistant Manager roles)Compensation &amp; Benefits:-Provident Fund &amp; Gratuity-Group Health &amp; Life Insurance-Education, Car, House, and Emergency Loan options-Annual Increment &amp; Performance BonusApply now: indeed@fulcrum-pk.comJob Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Executive ( Marketing Graduates )

Tenfolds Media

Position OverviewThe Business Development Manager will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth. This role requires a proactive individual with strong communication, negotiation, and analytical skills to expand the company&rsquo;s market presence and achieve sales targets.Key Responsibilities<ul><li>Identify and pursue new business opportunities through market research, networking, and lead generation.</li><li>Develop and maintain strong client relationships to ensure customer satisfaction and repeat business.</li><li>Conduct meetings, presentations, and product/service demonstrations to prospective clients.</li><li>Negotiate contracts, pricing, and terms of agreements with clients.</li><li>Collaborate with the marketing and sales teams to align strategies for business growth.</li><li>Achieve monthly, quarterly, and annual sales targets.</li><li>Prepare sales reports, forecasts, and competitor analysis for management.</li><li>Represent the company at industry events, exhibitions, and conferences.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>4+ years of proven experience in business development, sales, and client relationship management</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Excellent negotiation and closing skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in MS Office and CRM tools.</li><li>Goal-oriented with a strong drive to achieve results.</li></ul>Timings: 9:00 AM to 5:30 PMMonday to FridayJob Type: Full-timeApplication Question(s):<ul><li>What is your expected salary for this position?</li><li>Are you comfortable in working full-time and onsite?</li></ul>Experience:<ul><li>Business Development: 4 years (Required)</li></ul>Work Location: In person

Business Development Manager

KALSOFT

<div>
 
 
 
 KalSoft is seeking a
 
 dynamic and results-driven Business Development Manager (BDM)
 
 to join KalSoft on a contractual basis. The role will focus on driving new business opportunities, building strong client relationships, and expanding our market presence globally.
 
 
 
 
 
 
 
 
 
 Location:
 
 Karachi, Pakistan (Eastern Time Zone preferred &ndash; Remote/Hybrid)
 
 
 
 
 &nbsp;
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Market Development:
 
 
 Identify and engage potential clients across industries, positioning KalSoft as a trusted digital transformation partner.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Lead Generation &amp; Prospecting:
 
 
 Build and maintain a pipeline of qualified opportunities through networking, outbound outreach, referrals, and industry partnerships.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Solution Positioning &amp; Sales Presentations:
 
 
 Deliver impactful sales presentations to CXOs and business/IT leaders, showcasing KalSoft&rsquo;s capabilities in Microsoft Solutions, Dynamics 365, Application Development, Cognitive Technologies, and Managed Services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Proposal Development &amp; Presales Coordination:
 
 
 Collaborate with KalSoft&rsquo;s presales and delivery teams to prepare proposals, respond to RFPs/RFQs, and design winning solution strategies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Client Relationship Management:
 
 
 Act as the primary liaison for prospective and existing clients, ensuring effective communication, satisfaction, and long-term business engagement.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Revenue Growth &amp; Sales Targets:
 
 
 Consistently achieve or exceed defined sales quotas by closing new deals and expanding existing accounts.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Partnership &amp; Channel Collaboration:
 
 
 Leverage strategic alliances (including Microsoft and other technology partners) to co-sell and co-market solutions.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Market Intelligence &amp; Competitor Analysis:
 
 
 Track industry trends, competitor offerings, and technology adoption to refine KalSoft&rsquo;s positioning and go-to-market approach.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Contract Negotiation &amp; Deal Closure:
 
 
 Manage commercial discussions and contract terms, ensuring win-win outcomes for both clients and KalSoft.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Reporting &amp; Forecasting:
 
 
 Maintain CRM records, provide accurate pipeline visibility, and deliver timely sales forecasts.
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Brand Representation:
 
 
 Represent KalSoft at client meetings, conferences, and industry events, promoting our expertise and service excellence.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Proven B2B sales experience in IT services, software, or consulting
 
 
 
 
 </li>
 <li>
 
 
 
 
 Track record of closing enterprise-level technology projects
 
 
 
 
 </li>
 <li>
 
 
 
 
 Strong consultative and solution-selling skills
 
 
 
 
 </li>
 <li>
 
 
 
 
 Familiarity with Microsoft technology stack and digital transformation solutions preferred
 
 
 
 
 </li>
 <li>
 
 
 
 
 Excellent communication, presentation, and negotiation skills
 
 
 
 
 </li>
 <li>
 
 
 
 
 Self-motivated, organized, and able to work independently in a contractual arrangement
 
 
 
 
 </li>
 <li>
 
 
 
 
 Proficiency with CRM systems (Dynamics)
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Contract Terms &amp; Compensation
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Competitive remuneration with commission-based incentives
 
 
 
 
 </li>
 <li>
 
 
 
 
 Flexible working arrangements with international exposure
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience international exposure through diverse client engagements across the USA, UAE, Canada, Oman, KSA, Ghana, and Pakistan
 
 
 
 
 </li>
 </ul>
</div>

Explore 821+ Client relationship manager in Lahore this September. Find roles across top companies and apply now to boost your career.

821 client relationship manager jobs IN Lahore

Client Relationship Manager

Client Success Manager

Client Relationship Officer - Night Shift

Client Relationship Management

Sales Executive ( Marketing Graduates )

Business Development Manager

Business Development Manager