customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

accounts manager

associate manager - customer success Jobs in Lahore

associate manager - customer success

client relationship manager

Prime System Solutions

<div>
 
 Job Title:
 
 Customer Success Manager
 
 
 
 Timings:
 
 5PM-2AM PKT
 
 
 
 Location:
 
 Arfa Technology Park, Model Town Lahore.
 
 
 
 Reports To:
 
 Director - Operations &amp; Service Delivery
 
 
 
 Role Overview
 
 
 
 We are seeking a Customer Success to lead and oversee client relationship management across our MSP partnerships. This individual will serve as the strategic link between our service delivery teams and client stakeholders &mdash; ensuring satisfaction, retention, and growth. The ideal candidate will have a strong background in MSP client management, workforce delivery models, and customer success strategy within the HR or staffing industry.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the Customer Success function, ensuring strong relationships and consistent engagement with client organizations, primarily within the MSP ecosystem.
 </li>
 <li>
 Act as the primary point of escalation for client issues, ensuring timely resolution and proactive communication.
 </li>
 <li>
 Partner with MSP Program Managers and client stakeholders to optimize workforce performance, service levels, and delivery efficiency.
 </li>
 <li>
 Collaborate with internal recruitment, operations, and delivery teams to ensure aligned client delivery outcomes.
 </li>
 <li>
 Analyze client feedback, performance metrics, and SLA adherence to identify improvement areas and drive strategic initiatives.
 </li>
 <li>
 Develop and execute customer success strategies to enhance satisfaction, renewal, and account expansion.
 </li>
 <li>
 Support commercial teams in identifying upsell or cross-sell opportunities within existing client portfolios.
 </li>
 <li>
 Build, mentor, and manage a Customer Success team, promoting a culture of ownership, responsiveness, and relationship excellence.
 </li>
 <li>
 Represent Prime in client business reviews and strategic meetings to communicate performance insights and value delivery.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Management, or a related field (MBA preferred).
 </li>
 <li>
 5+ years of experience in Customer Success, Account Management, or Service Delivery, preferably in staff augmentation, recruitment outsourcing, or MSP environments.
 </li>
 <li>
 Proven ability to manage enterprise-level client relationships with a focus on service excellence and long-term partnership.
 </li>
 <li>
 Strong understanding of MSP programs, and workforce delivery processes.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management skills.
 </li>
 <li>
 Demonstrated leadership experience with the ability to guide cross-functional teams.
 </li>
 <li>
 Analytical mindset with proficiency in client data analysis and performance reporting
 </li>
 </ul>
</div>

Customer Success Manager

Prepac Engineering Pvt Ltd

Business Development ManagerCompany:Prepac EngineeringLocation:Lahore, Pakistan (with travel as required)Employment Type:Full-timeJob SummaryPrepac Engineering is seeking an experienced and results-driven Business Development Manager (BDM) to lead growth initiatives for our Vertical Form Fill Seal (VFFS) packaging machines and related industrial equipment. The ideal candidate will have a strong background in business development or sales management within the industrial machinery or packaging sector, with proven ability to identify new opportunities, expand market presence, and build long-term client relationships.Key Responsibilities&middot; Business Growth &amp; Market Development:&middot; Identify and pursue new business opportunities in domestic and international markets.&middot; Conduct market research to understand industry trends, customer needs, and competitor strategies.&middot; Develop and implement sales and growth strategies for VFFS machines.&middot; Expand client base in industries such as food, beverage, pharmaceuticals, and FMCG.&middot; Client Relationship Management:&middot; Build and maintain strong relationships with key clients, distributors, and partners.&middot; Conduct client meetings, presentations, and negotiations to secure contracts.&middot; Provide tailored business proposals in collaboration with technical and sales teams.&middot; Strategic Planning &amp; Reporting:&middot; Develop annual and quarterly business development plans aligned with company goals.&middot; Monitor sales performance, pipeline development, and prepare regular progress reports.&middot; Represent Prepac Engineering at exhibitions, trade fairs, and industry events.&middot; Team &amp; Cross-Functional Collaboration:&middot; Work closely with sales engineers, service engineers, and production teams to ensure client requirements are met.&middot; Provide insights to management on new product opportunities and service improvements.&middot; Mentor and support junior sales and business development staff.Qualifications &amp; Experience&middot; Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or related field.&middot; Minimum 5&ndash;7 years of proven experience in business development, preferably in packaging machinery, industrial equipment, or manufacturing.&middot; Familiarity with packaging machinery (VFFS) or industrial automation is a strong advantage.&middot; Proficiency in MS Office; knowledge of SAP Business One is a plus.&middot; Strong command of English and Urdu (Punjabi is an advantage).Key Skills &amp; Competencies&middot; Strong business acumen with the ability to identify and convert opportunities.&middot; Excellent negotiation and contract management skills.&middot; Strong communication and interpersonal abilities.&middot; Strategic thinking with a results-driven mindset.&middot; Ability to lead client discussions at senior levels.&middot; Willingness to travel for business development activities.Work Environment&middot; Based in Lahore head office and factory.&middot; Regular domestic travel; potential for international travel for trade shows and client meetings.Benefits&middot; Competitive salary with performance-based incentives.&middot; Travel allowances.&middot; Opportunity to lead business growth in a rapidly expanding industrial sector.&middot; Career development and leadership opportunities.Apply Now: hr@prepac.com.pkJob Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthWork Location: In person

BDM Sales

Buildup & Co. (Pvt) Ltd

About Us:We are a growing design and engineering solutions company specializing in Architectural Design, Drafting, 3D Visualization, and Quantity Takeoff Services. Our clients include architects, contractors, builders, and real estate professionals in the USA, UK, and international markets. We are expanding our presence and looking for a results-driven Business Development Executive to help us establish new client relationships and grow our global footprint.Key Responsibilities:<ul><li>Identify and research potential clients in the Architecture, Construction, and Real Estate sectors across the USA and UK.</li><li>Perform cold calling, email outreach, and LinkedIn engagement to introduce the company&rsquo;s services and generate qualified leads.</li><li>Build and maintain a strong sales pipeline through consistent follow-up and relationship management.</li><li>Develop customized proposals and coordinate with internal teams to close projects.</li><li>Understand client requirements and effectively communicate technical services such as Architectural Drafting, 2D/3D Modeling, Rendering, Estimation, and Quantity Takeoffs.</li><li>Maintain accurate records of sales activities and client interactions in CRM or sales tracking tools.</li><li>Provide regular reports on lead generation, conversion, and market insights.</li></ul>Requirements:<ul><li>Proven experience in Business Development / Sales, preferably in Architecture, Construction, Engineering, or Design Services.</li><li>Excellent communication and negotiation skills in English (written and verbal).</li><li>Experience with cold calling, cold emailing, and LinkedIn lead generation.</li><li>Strong understanding of B2B outreach in international markets (USA and UK).</li><li>Self-motivated, target-oriented, and capable of working independently.</li><li>Familiarity with CRM tools (e.g., HubSpot, Pipedrive, Zoho) is a plus.</li><li>Background knowledge of architecture, construction drawings, or estimation will be an advantage.</li></ul>Key Skills:<ul><li>Lead Generation &amp; Prospecting</li><li>Cold Calling &amp; Email Campaigns</li><li>Sales Communication</li><li>CRM &amp; Pipeline Management</li><li>Client Relationship Building</li><li>Market Research (AEC Sector)</li></ul>Compensation:Competitive base salary plus commission-based incentives on project closures and sales performance.Why Join Us:<ul><li>Opportunity to work with a dynamic and fast-growing international company.</li><li>Flexible work environment with performance-based growth.</li><li>Exposure to high-value projects and global clientele.</li></ul>Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthExpected hours: 40 per weekWork Location: In person

Business Development Executive

Minds On

<div>
 
 Job Description
 
 
 
 The Business Development (BD) Manager with medical billing knowledge is responsible for driving growth and expanding the company&rsquo;s client base by identifying new business opportunities, building and maintaining relationships with clients, and ensuring seamless integration of medical billing solutions. This role requires a deep understanding of the medical billing industry, strong sales and marketing skills, and the ability to work closely with healthcare providers to optimize their billing processes.
 
 
 
 Position:
 
 Business Development Manager &ndash; Medical Billing
 
 
 
 
 
 Job Type:
 
 Full-Time (Night-Shift).
 
 
 
 Location:
 
 DHA Phase 6, Lahore.
 
 
 
 Salary:
 
 50k &ndash; 60k
 
 
 
 Schedule:
 
 7:00 pm to 4:00 am
 
 
 
 Job Responsibility
 
 
 
 <ul>
 <li>
 Business Development and Sales: Identify and pursue new business opportunities in the healthcare sector. Develop and implement strategic sales plans to achieve company targets. Conduct market research to identify potential clients and understand their needs. Prepare and present proposals, presentations, and contracts to potential clients. Negotiate terms and close deals to meet or exceed sales targets.
 </li>
 <li>
 Client Relationship Management: Build and maintain strong relationships with existing and prospective clients. Act as the primary point of contact for clients, addressing their inquiries and concerns. Conduct regular follow-ups and meetings with clients to ensure satisfaction and retention. Provide ongoing support and training to clients on medical billing processes and software. &ndash;Medical Billing Expertise: Demonstrate in-depth knowledge of medical billing, coding, and reimbursement processes. Stay updated on industry trends, regulations, and compliance requirements. Assist clients in optimizing their billing processes to maximize revenue and reduce denials. Collaborate with internal teams to ensure accurate and timely billing and collections.
 </li>
 <li>
 Strategic Planning and Reporting: Develop and implement business development strategies aligned with company goals. Prepare regular reports on sales activities, pipeline status, and market conditions. Analyze performance metrics and adjust strategies as needed to achieve objectives. Participate in industry conferences, trade shows, and networking events to promote the company. &ndash;Collaboration and Teamwork: Work closely with marketing, operations, and product development teams to align business development efforts with company offerings. Provide feedback to internal teams based on client interactions to improve products and services. Mentored and guided junior team members in business development and sales practices.
 
 
 </li>
 </ul>
 
 Job Requirement
 
 
 
 
 &ndash;
 
 Preference shall be given to Female Candidates.
 
 
 
 &ndash;
 
 Proven experience in sales, preferably in a US campaign or international market.
 
 
 
 &ndash;
 
 Excellent verbal and written communication skills in English.
 
 
 
 &ndash;
 
 Strong interpersonal skills with the ability to persuade and influence customers.
 
 
 
 &ndash;
 
 Ability to work independently and within a team.
 
 
 
 &ndash;
 
 Proficiency in CRM software and Microsoft Office Suite.
 
 
 
 &ndash;
 
 Strong organizational and time-management skills.
</div>

Business Development Manager

ULTIMATE BUILDMART

Job description:Key Responsibilities:<ul><li>Client Relationship &amp; Business Development:</li><li>Identify and approach potential clients such as architects, interior designers, builders, and contractors.</li><li>Schedule and conduct client meetings, presentations, and product demonstrations.</li><li>Build and maintain long-term relationships with existing and new clients.</li><li>Marketing &amp; Brand Promotion:</li><li>Promote our product range by distributing catalogues, brochures, and material samples to prospective clients.</li><li>Represent the company in industry meetups, exhibitions, and networking events.</li><li>Coordinate with the internal team for follow-ups, quotations, and order processing.</li><li>Sales Execution &amp; Coordination:</li><li>Achieve monthly and quarterly sales targets.</li><li>Maintain records of client interactions, inquiries, and sales pipeline (With CRM or any other described Medium).</li><li>Provide feedback to management on market trends, client needs, and product performance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.</li><li>1&ndash;3 years of experience in sales or marketing, preferably in the interior, architecture, or building materials industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong presentation and negotiation abilities.</li><li>Self-motivated, organized, and willing to travel locally for client visits.</li><li>Basic Knowledge in MS Office (Word, Excel, PowerPoint); basic design software knowledge is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Executive

Delta International PK

A Client Relationship and Marketing Specialist job combines responsibilities for both client management and marketing efforts, focusing on building and maintaining strong client relationships while also contributing to marketing initiatives. Key tasks include acting as a main point of contact for clients, resolving issues, gathering feedback, and assisting with client onboarding, while also supporting marketing campaigns, generating leads, and using CRM software for outreach. The role requires strong communication, organizational, and problem-solving skills, with a dual focus on customer satisfaction and business growth.Client relationship responsibilities<ul><li>Build and maintain strong, long-term relationships with clients.</li><li>Serve as the primary point of contact for client inquiries, issues, and concerns.</li><li>Resolve client problems professionally and efficiently.</li><li>Monitor client satisfaction and gather feedback to identify opportunities for improvement.</li><li>Assist in onboarding new clients and ensure timely delivery of products or services.</li><li>Collaborate with internal teams to ensure client needs are met.</li><li>Assist in developing and implementing marketing campaigns.</li><li>Generate, qualify, and nurture leads.</li><li>Use CRM and email marketing software to manage and optimize outreach.</li><li>Maintain an updated database of leads and prospects.</li><li>Identify opportunities for upselling or cross-selling services to existing clients.</li><li>Participate in client meetings and presentations, often with a marketing component.</li><li>Potentially contribute to brand visibility and business growth through strategic thinking.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in using CRM software.</li><li>Familiarity with marketing concepts, such as email marketing and lead generation.</li><li>Ability to manage multiple projects simultaneously.</li><li>Strong customer service orientation</li></ul>Job Type: Full-timePay: From Rs250,000.00 per monthWork Location: In person

Client Relationship and Marketing Manager

M/S EUSOL

Job Summary:We are looking for a motivated and results-driven Business Development Executive to identify new business opportunities, build strong client relationships, and drive growth. Experience in ERP solutions is a plus, and familiarity with Odoo is highly desirable.Key Responsibilities:Identify and pursue new business opportunities and potential clients.Prepare and deliver compelling presentations and proposals.Collaborate with internal teams to ensure client requirements are met.Achieve and exceed sales targets and KPIs.Stay up-to-date with industry trends, ERP solutions, and competitor activities.Requirements:Bachelor&rsquo;s degree in Business, Marketing, or related field.Proven experience in business development, sales, or client relationship management.Experience in ERP solutions is a plus; familiarity with Odoo is highly desirable.Strong communication, negotiation, and interpersonal skills.Self motivated and results-oriented.Ability to work independently and as part of a team.Proficiency in MS Office and CRM tools.What We Offer:Competitive salary and performance based incentives.Professional growth and career development opportunities.Supportive and collaborative work.Exposure to diverse clients and industriesJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

BD Executive

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