customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

sales associate

customer service executive Jobs in Karachi

customer service executive

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

client service associate

EY in Pakistan

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team . The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
 </li>
 <li>
 Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
 </li>
 <li>
 Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
 </li>
 <li>
 Collaborate with the account team, business development and resource management teams to achieve team goals
 </li>
 <li>
 Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 Minimum of 1&ndash;2 years of experience in account or project management, customer service, or a related support role
 </li>
 <li>
 A degree in Business Administration, Marketing, Communication, or a related field is preferred
 </li>
 <li>
 Proficiency in Microsoft Office Suite
 </li>
 <li>
 Excellent verbal and written communication skills to interact effectively with clients and team members
 </li>
 <li>
 Strong analytical and problem-solving abilities to address challenges proactively
 </li>
 <li>
 High attention to detail with the ability to manage multiple tasks accurately
 </li>
 <li>
 Strong organizational and time management skills to handle a high volume of work efficiently
 </li>
 <li>
 Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
 </li>
 <li>
 Collaborative team player with the ability to work effectively in a team environment
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 |
 
 Building a better working world
 
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>

Account Support Associate - Rapid Innovation - Karachi

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Customer Service Representative (CSR)

At-Desk PVT LTD

Description of the job:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Taking care of incoming and outgoing calls.</li><li>Speaking to a caller while adhering to several communication scripts.</li><li>Interaction with customers via chat, audio, and other relevant channels.</li><li>Determining the needs of the client, responding to inquiries, and offering options or solutions.</li><li>Maintaining orderly records of all talks</li><li>Increasing performance and achieving objectives.</li><li>Taking care of client accounts</li><li>Completing data entry duties as required.</li></ul>Required Skills<ul><li>Background in International Call Centers</li><li>Communication skills (frequent and confident English speaking, attentive listening)</li><li>Capacity to Multitask</li><li>Outstanding internet and computer skills.</li><li>Adaptable, creative, flexible, and full of energy.</li></ul>Location and timingsMonday to Friday and alternate Saturdays 2:00PM to 11:00PMLocation: bahadurabad, KarachiSalary package: Rs. 40,000 - Rs45,000 per monthJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Representative - UK Based

Telemarketing

The Customer Service Representative will provide exceptional service to our customers by assisting with inquiries, troubleshooting, product or service questions, and resolving complaints or issues. The CSR will handle customer concerns promptly and professionally while maintaining a high level of service quality Requirments:<ul><li>Intermediate | O Level | Graduate.</li><li>Fluent in English.</li></ul>Excellent verbal and written communication skills.Strong attention to detail and problem-solving abilities.Ability to multitask and work in a fast-paced environment.Customer-centric mindsetStrong interpersonal and communication skillsTime management and organizational skillsFixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e Iqbal</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Support Representative - Evening shift

Dhedhi INC

<div>
 
 📍 *Company Overview &ndash; Dhedhi Inc.*&nbsp;
 
 
 
 
 
 &nbsp;*Dhedhi Inc.* is a premier name in Pakistan&rsquo;s real estate sector, with a proud legacy of excellence dating back to 1965. Renowned for delivering high-end residential and commercial projects, we specialize in luxury apartments and premium commercial developments across Karachi, Islamabad, and beyond. Our portfolio includes landmark projects such as H&amp;S Residence, Emaar The Views, and HMR Waterfront, situated in prestigious locations like DHA Karachi. At Dhedhi Inc., we are committed to quality, innovation, and maximizing investment returns. Learn more at www.dhedhiinc.com.
 
 
 ______________________________
 
 
 
 
 
 💼 *Position: Commission Sales Associate (Full-Time, On-Site &ndash; Karachi Division)*&nbsp;
 
 
 
 
 
 We are seeking a dynamic and motivated Commission Sales Associate to join our team in Karachi. This is a full-time, on-site role ideal for individuals passionate about real estate and sales. The ideal candidate will be responsible for generating leads, presenting investment opportunities, and closing high-value property deals while ensuring exceptional client service throughout the sales cycle.
 
 
 
 
 
 ______________________________
 
 
 
 
 
 🔑 *Key Responsibilities*&nbsp;
 
 
 
 
 
 Identify and develop new sales opportunities through networking, referrals, and market research
 
 
 
 
 
 Present and promote residential and commercial property portfolios to prospective clients
 
 
 
 
 
 Maintain in-depth knowledge of current market trends, project details, and pricing strategies
 
 
 
 
 
 Build and nurture client relationships to ensure long-term engagement and repeat business
 
 
 
 
 
 Deliver high standards of customer service and guide clients through the entire sales process
 
 
 
 
 
 Meet and exceed sales targets in a competitive, performance-driven environment
 
 
 ______________________________
 
 
 
 
 
 🎓 *Qualifications &amp; Skills*&nbsp;
 
 
 
 
 
 Proven experience in sales, preferably in the real estate sector
 
 
 
 
 
 Strong negotiation and closing skills
 
 
 
 
 
 Excellent interpersonal and communication skills
 
 
 
 
 
 Proficiency in market research and basic data analysis
 
 
 
 
 
 Ability to work independently and collaboratively in a team setting
 
 
 
 
 
 Strong organizational skills and a results-oriented mindset
 
 
 
 
 
 Bachelor&rsquo;s degree in Business, Marketing, Real Estate, or a related field
 
 
 
 
 
 Familiarity with the Karachi real estate market is a plus
 
 
 ______________________________
 
 
 
 
 
 🌟 *Why Join Us?*&nbsp;
 
 
 
 
 
 &nbsp;*High earning potential through performance-based commissions*&nbsp;
 
 
 
 
 
 &nbsp;*Work with industry-leading projects and a respected real estate brand*&nbsp;
 
 
 
 
 
 &nbsp;*Collaborative and growth-focused work environment*&nbsp;
 
 
 
 
 
 &nbsp;*Training, development, and advancement opportunities*&nbsp;
 
 
 ______________________________
 
 
 
 
 <ul>
 <li>
 &nbsp;*Apply Now and be part of Dhedhi Inc.&rsquo;s journey to redefine Pakistan&rsquo;s skyline.*
 </li>
 </ul>
 
 
 
</div>

Commission Sales Associate

The Hive

Duties &amp; Responsibilities:<ul><li>Greet and check-in guests</li><li>Schedule and manage facility tours, track walk-ins, scheduled tours and send confirmation emails</li><li>Follow-up and share right and complete information with potential clients</li><li>Anticipate client needs over the visit and build rapport with customers</li><li>Provide guests with information about amenities, area and venues and promote services</li><li>Assist the Community Associate in on-boarding new clients</li><li>Record guest&rsquo;s information and their requirement in the CRM</li><li>Prepare presentations and content to share with guests</li><li>Any other tasks associated with fulfilling your role effectively</li></ul>Requirements:<ul><li>Proven experience as concierge; experience in customer service or relevant role is an advantage</li><li>Proficiency in English; multilingual is strongly preferred</li><li>Excellent communication skills</li><li>Polite and confident with a great deal of patience</li><li>Ability in multitasking and time-management</li><li>Aptitude in resolving issues with a customer-focused orientation</li><li>Degree in hotel management or relevant field will be a plus</li></ul>Job Type: Full-timeWork Location: In personApplication Deadline: 30/06/2025

Community Officer

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Key Responsibilities<ul><li>
Invoice Processing &amp; Accounting:<ul><li>
Review and verify invoices against Purchase Orders (PO) and Goods Receipt Notes (GRN) (3-Way Matching).</li><li>
Process vendor invoices and forward for payment process</li><li>
Ensure all supporting documents are attached and approvals are obtained before processing invoices.</li></ul></li><li>
Tax Compliance:<ul><li>
Calculate and deduct applicable Withholding Tax (WHT) on vendor payments in accordance with current tax laws.</li><li>
Verify Sales Tax status of vendors and ensure valid tax invoices are received to claim input tax credits.</li></ul></li><li>
Stakeholder &amp; Vendor Management:<ul><li>
Serve as the primary point of contact for vendors regarding payment status and invoice discrepancies.</li><li>
Email Communication: Manage vendors professionally, responding to stakeholder queries clearly and promptly through emails.</li><li>
Perform periodic Vendor Reconciliations to resolve unmatched balances.</li></ul></li><li>
Data Management &amp; Reporting:<ul><li>
Maintain accurate trackers for daily inventory and tax deductions using Google Sheets and Microsoft Excel.</li></ul></li></ul> 

Qualifications 
<ul><li>
Experience: Minimum 1 year of experience in Accounts Payable, General Accounting, or a Finance support role.</li><li>
Technical Proficiency: Strong command of Microsoft Excel and Google Sheets (must be comfortable with formulas, formatting, and maintaining large datasets).</li><li>
Tax Knowledge: Working knowledge of Sales Tax and Withholding Tax regulations and their application to vendor invoices (Preferred).</li><li>
Core Concepts: Clear understanding of:<ul><li>
Accrual Accounting.</li><li>
3-Way Matching concept.</li></ul></li></ul>
Key Traits &amp; Soft Skills<ul><li>
Written Communication: Ability to write professional, clear, and tactful emails to vendors and internal departments to resolve disputes.</li><li>
Organized: Able to manage high volumes of invoices without losing track of details.</li><li>
Integrity: High ethical standards when handling company&rsquo;s sensitive vendor data.</li></ul> 

Additional Information 
What we offer<ul><li>
A dynamic and challenging work environment.</li><li>
A company committed to developing you personally and professionally.</li><li>
A great working atmosphere with regular company and team events.</li><li>
A vibrant and international team committed to diversity and inclusion.</li><li>
Responsibility from day one in a fast growing and global company.</li><li>
Other benefits include free food, health and dental insurance, and learning and development opportunities!</li></ul>
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.</div>

Associate, AP Service Delivery (Direct)

Explore 1110+ Client service associate in Karachi this December. Find roles across top companies and apply now to boost your career.