customer service representative Jobs in Karachi

customer service representative

sales associate

customer sales representative Jobs in Karachi

customer sales representative

customer support representative Jobs in Karachi

customer support representative

customer services specialist Jobs in Karachi

customer services specialist

client service associate

PublishEX Solutions Pvt. Ltd.

Simpaisa is looking for NOC Associate to join our team to help monitor our company's network and systems 24/7. This role is important to keep everything running smoothly and to catch any issues early. You&rsquo;ll be the first to notice and respond to problems with network performance or security alerts.Key ResponsibilitiesMonitor the company&rsquo;s network and systems 24/7 to make sure everything is working properly.Spot and respond to alerts, errors, or possible security issues.Do basic troubleshooting and escalate more serious problems to senior teams.Check system logs and network traffic to look for unusual activity.Record your actions, findings, and solutions clearly in the ticketing system.Help with simple setup, updates, and maintenance of monitoring and security tools.Work closely with IT, NOC/SOC, and security teams to solve problems quickly.Track and report system performance and any security issues.Follow company rules and procedures for handling incidents.Qualifications and SkillsEducation:Bachelor&rsquo;s degree in Computer Science, IT, or a related field &mdash; or equivalent work experience.Experience:Experience working in IT support, NOC, or operations center environments.Technical Skills:Good understanding of networking basics (TCP/IP, DNS, DHCP).Familiar with firewalls, routers, switches, and wireless access points.Able to spot and fix common computer and hardware issues (desktops, laptops, printers).Comfortable using monitoring tools and remote support software.Basic understanding of IT security and how to follow best practices.Job Type: Full-timeWork Location: In person

NOC Associate

Renexus Resources

Customer Experience Associate &ndash; International MarketsCompany: Renexus Resource Group Location: Gulshan-e-Iqbal, Karachi Employment Type: Full-Time | On-SiteAbout the OpportunityRenexus Resource Group is expanding its international presence and looking for a Customer Experience Associate to join our dynamic global support team in Karachi. This role is perfect for professionals with strong communication skills who excel in client engagement and are eager to grow within a fast-paced, performance-driven environment.Whether you&rsquo;re an ambitious graduate beginning your career or an experienced individual seeking your next professional milestone, this opportunity offers meaningful work, growth potential, and the chance to represent a globally oriented organization that values talent and excellence.Key ResponsibilitiesAs a member of our international customer support division, you will play a critical role in ensuring client satisfaction and maintaining service quality across global markets.<ul><li>Client Engagement: Communicate with clients worldwide via calls, emails, and live chat with professionalism and clarity.</li><li>Problem Resolution: Take ownership of client concerns, ensuring timely and effective solutions that strengthen relationships and trust.</li><li>Cross-Department Coordination: Collaborate with internal teams &mdash; including operations, sales, and finance &mdash; to deliver a smooth, end-to-end client experience.</li><li>CRM Documentation: Maintain accurate and detailed records of client interactions, inquiries, and resolutions in the CRM system.</li><li>Service Standards: Consistently meet or exceed established benchmarks for communication quality, responsiveness, and resolution efficiency.</li></ul>Candidate ProfileWe are seeking passionate and adaptable individuals who are committed to delivering world-class client experiences.<ul><li>Communication: Exceptional verbal and written English, suitable for global client interactions.</li><li>Technical Ability: Basic understanding of online platforms and CRM systems, with the ability to learn new tools quickly.</li><li>Work Ethic: Highly organized, proactive, and able to manage multiple client interactions effectively.</li><li>Experience: Prior experience in customer support or client service is advantageous, though not mandatory &mdash; comprehensive training will be provided.</li><li>Attitude: Positive, enthusiastic, and eager to learn in a collaborative and fast-moving environment.</li></ul>Compensation &amp; GrowthAt Renexus, we believe in rewarding dedication and results with clear growth opportunities.<ul><li>Salary Range: PKR 30,000 &ndash; 50,000 per month (based on experience and capability).</li><li>Performance Bonuses: Uncapped earning potential through attractive monthly incentives (up to PKR 50,000+).</li><li>Career Development: Structured pathways for progression into senior and leadership positions, supported by mentorship programs.</li><li>Work Culture: A professional, inclusive, and achievement-oriented environment that encourages learning and celebrates success.</li></ul>Additional DetailsWork Location: On-site &ndash; Gulshan-e-Iqbal, Karachi Job Type: Full-Time Shift Timings:<ul><li>Day Shift: 1:00 PM &ndash; 9:00 PM</li><li>Night Shift: 6:00 PM &ndash; 3:00 AM</li></ul>Join Our Global TeamIf you&rsquo;re ready to build a rewarding career in international client experience and be part of a company that values growth, integrity, and excellence &mdash; we&rsquo;d love to hear from you.Apply Now: hr@renexusresourcegroup.com WhatsApp: +92 323 3763305 Subject Line: Customer Experience Associate &ndash; International Markets [Your Name]Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Service Representative

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Location:fourtune tower 6th floor office 602 , shahrah e faisalResponsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>age must below 30.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>must be graduated</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

International Inbound CSR

At-Desk PVT LTD

Responsibilities:<ul><li>Support the customer service team in the UK.</li><li>Handle both incoming and outgoing calls.</li><li>Follow several communication scripts during phone calls.</li><li>Engage with customers via phone, chat, and other appropriate channels.</li><li>Assess the client's needs, answer to inquiries, and offer solutions or alternatives.</li><li>Keep orderly records of all encounters.</li><li>Improve performance and achieve targets.</li><li>Oversee customer accounts.</li><li>Perform data entry duties as needed.</li></ul>Required Skills:<ul><li>Experience working in an international call center with excellent communication skills, including fluency in English and active listening.</li><li>Ability to multitask effectively.</li><li>proficiency with computers and internet</li></ul>Timings: 5 days a week, Monday to FridayTwo shifts available, 1:00PM to 9:00PM &amp; 5:00PM- 1:00AMLocation: Bahadurabad, KarachiJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative - UK Based

Snoonu

<div>
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
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 Ability to manage a large number of incoming calls and chats.
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 Identify and assess customers&rsquo; needs to achieve satisfaction.
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 Build sustainable relationships and trust with customer accounts through open and interactive communication.
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 Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
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 Provide accurate, valid, and complete information by using the right methods/tools.
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 Meet personal/customer service team targets and call/chat handling quotas.
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 Follow communication procedures, guidelines, and policies.
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 Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
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 Strong phone contact handling skills and active listening.
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 Should have good leadership skills, ability to guide junior team members
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 Minimum academic qualifications: Intermediate/OA Levels.
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 Proven experience of at least 1 year in the customer service department (Call Centre).
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 Familiarity with industry practices and professional standards.
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 Excellent in English or Arabic language (written, oral, and presentation)
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 Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
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 Able to work in rotational shifts
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 💼 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Customer Support Executive

Trigency360

About the RoleTrigency360, a fast-growing digital marketing and creative agency in Karachi, is seeking a motivated Sales Associate to join our dynamic team. The ideal candidate will be responsible for developing new business opportunities, managing client relationships, and achieving monthly sales targets.Key Responsibilities<ul><li>Identify and pursue new sales opportunities.</li><li>Build and maintain strong client relationships.</li><li>Conduct market research and prepare proposals.</li><li>Present and promote company services to potential clients.</li><li>Collaborate with marketing and design teams to meet client needs.</li><li>Achieve assigned sales goals and prepare performance reports.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>1&ndash;3 years of experience in sales, business development, or marketing.</li><li>Excellent communication and presentation skills.</li><li>Strong negotiation and problem-solving abilities.</li><li>Proficiency in Microsoft Office and CRM tools.</li><li>Experience in a marketing or advertising agency is a plus.</li></ul>What We Offer<ul><li>Competitive salary with performance bonuses.</li><li>Professional growth and development opportunities.</li><li>Creative and collaborative work environment.</li><li>Exposure to diverse projects and clients.</li></ul>How to ApplyInterested candidates can apply directly through Indeed or email their resume to hr@trigency360.com with the subject line: &ldquo;Sales Associate &ndash; Karachi.&rdquo;Job Type: Full-timePay: Rs70,000.00 - Rs110,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Sales Associate

Nativ Global

<div>
 
 Job Overview:
 
 
 
 Associate Creative Director will play a pivotal role in shaping the creative direction of our agency and driving excellence in digital and social media campaigns. This leadership position requires a seasoned creative professional with a proven track record of delivering exceptional creative concepts, leading creative teams, and collaborating closely with clients. You will inspire innovation, mentor your team, and ensure that our creative solutions exceed expectations.
 
 
 
 Job Responsibilities:
 
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 Collaborate with the Creative Director to set the creative vision for the agency and ensure alignment with strategic objectives and client goals
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 Lead and inspire creative teams, fostering a culture of innovation, collaboration, and excellence
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 Drive the ideation and conceptualization of compelling creative content for digital and social media campaigns, pushing the boundaries of creativity
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 Build and maintain strong client relationships, thoroughly understanding their creative and campaign requirements
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 Collaborate seamlessly with cross-functional teams, including content, design, technology, and strategy, to ensure the successful execution of campaigns
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 Stay at the forefront of emerging technologies, digital trends, and platforms, integrating the latest advancements into our creative solutions
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 Ensure that all creative work meets the highest quality standards, adhering to brand guidelines, best practices, and client expectations
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 Mentor and empower creative team members, providing guidance and support to enhance their skills and foster their professional growth
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 Monitor the performance of creative campaigns, analyze results, and provide strategic recommendations for optimization
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 </ul>
 
 Education:
 
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 Bachelor&rsquo;s degree in business, Marketing, Communications, or a related field
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 </ul>
 
 Experience:
 
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 Extensive experience typically 08 years or more in a senior creative leadership role within a digital agency environment
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 Skills and Competencies:
 
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 A track record of delivering exceptional creative concepts and campaigns, consistently pushing the boundaries of creativity
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 Exceptional client communication and relationship-building skills, with a demonstrated ability to deliver outstanding client service
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 Strong leadership experience, with a proven ability to inspire and mentor creative teams
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 A deep understanding of emerging technologies, digital trends, and platforms, with a passion for integrating innovation into creative solutions
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 The ability to align creative initiatives with overarching strategic objectives and insights
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 Proven experience collaborating with cross-functional teams to deliver exceptional results
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 </ul>
</div>

Associate Creative Director

Explore 1283+ Client service associate in Karachi this November. Find roles across top companies and apply now to boost your career.