customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support representative Jobs in Karachi

customer support representative

associate, client delivery Jobs in Karachi

associate, client delivery

client relationship executive Jobs in Karachi

client relationship executive

client service associate

Steve’s Super Spares

Customer Service RepresentativeLocation: Karachi, Pakistan (Office-Based)Join Our Growing TeamWe are a UK-based company providing high-quality service and support to customers across the United Kingdom. As our business continues to grow, we are looking for motivated and professional Customer Service Representatives to join our Karachi office.If you have excellent communication skills, enjoy helping customers, and are comfortable working in a structured, fast-paced environment, we'd love to hear from you.The RoleAs a Customer Service Representative, you will handle inbound calls from UK customers, assist with enquiries, accurately process orders, and provide a professional customer experience. You'll receive full training on our systems and processes, including our automotive parts catalogue, so previous industry experience is not essential.This is an office-based role with clear procedures and a strong focus on accuracy and customer satisfaction.Key Responsibilities<ul><li>Answer inbound calls from UK customers.</li><li>Understand customer requirements and gather accurate information.</li><li>Use internal systems to identify the correct products and solutions.</li><li>Confirm pricing, availability, and order details.</li><li>Process customer orders accurately and efficiently.</li><li>Escalate complex enquiries when necessary.</li><li>Maintain excellent customer service standards on every call.</li><li>Follow company procedures and quality standards.</li></ul>What We're Looking For (Essential)<ul><li>Previous customer service or call centre experience is preferred.</li><li>Excellent spoken English with a clear and professional telephone manner.</li><li>Strong communication and active listening skills.</li><li>High attention to detail and accuracy.</li><li>Good computer skills, including data entry and CRM systems.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Positive attitude and willingness to learn.</li></ul>Advantageous<ul><li>Experience within the automotive/mechanical industry.</li><li>Knowledge of vehicle parts or UK vehicle registrations.</li><li>Experience using cataloguing systems such as AutoCat or TecDoc.</li></ul>Working HoursUK Business Hours<ul><li>Monday to Friday: 9:00 AM &ndash; 5:00 PM (UK time)</li><li>Saturday: 9:00 AM &ndash; 4:00 PM (UK time)</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives following successful completion of probation.</li><li>Comprehensive training and ongoing support.</li><li>Company-provided laptop and headset.</li><li>Career development opportunities within a growing international business.</li><li>Friendly and professional working environment.</li></ul>Recruitment Process<ul><li>Initial screening interview</li><li>English communication assessment</li><li>Practical assessment (data entry and call handling scenario)</li><li>Final interview</li></ul>Why Join Us?We are looking for individuals who take pride in delivering excellent customer service, work well within structured processes, and are eager to learn. You'll receive full training and become part of a supportive team working directly with a successful UK business.Equal Opportunity EmployerWe are committed to creating an inclusive and diverse workplace. Applications are welcome from all qualified candidates, regardless of gender, age, disability, religion, or background. We encourage both male and female candidates to apply and are committed to providing equal opportunities based on skills, experience, and merit.Apply today and start your career with a growing international company.Application Question(s):<ul><li>What are your salary expectations?</li><li>What is your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative

Mind's Eye Consultancy

Job SummaryOur client, a leading Industrial Automation and Electrical Services Company, is looking for skilled and motivated Electrical Technicians on a 6-month contractual basis to support ongoing electrical installation, commissioning, maintenance, and project execution activities at client sites. The ideal candidate should have hands-on experience in industrial electrical systems and be committed to delivering quality work while complying with HSE standards and project timelines.Key Responsibilities<ul><li>Carry out electrical installation, wiring, cable laying, cable termination, and panel wiring as per approved drawings and project specifications.</li><li>Install, test, troubleshoot, and maintain electrical equipment, control panels, motors, switchgear, and associated systems.</li><li>Perform cable glanding and termination for LV control and power cables.</li><li>Assist in the installation and commissioning of industrial electrical and automation systems.</li><li>Read and interpret electrical drawings, wiring diagrams, single-line diagrams (SLDs), and technical documentation.</li><li>Conduct electrical testing using appropriate testing instruments and record test results.</li><li>Identify electrical faults and perform corrective maintenance to minimize equipment downtime.</li><li>Ensure all electrical work is completed according to applicable electrical codes, project specifications, and quality standards.</li><li>Follow Permit to Work (PTW) procedures and comply with Lockout/Tagout (LOTO) requirements before commencing work.</li><li>Maintain tools, testing instruments, and equipment in safe and serviceable condition.</li><li>Coordinate with Project Engineers, Supervisors, and other technical teams to complete assigned tasks within project deadlines.</li><li>Maintain proper documentation of completed work and report progress to the site supervisor.</li><li>Adhere strictly to company and client Health, Safety &amp; Environment (HSE) requirements.</li></ul>Qualifications<ul><li>DAE (Diploma of Associate Engineering) in Electrical Technology or equivalent.</li><li>Technical certification in Electrical Installation or Industrial Electrical Systems will be an added advantage.</li></ul>Experience<ul><li>Minimum 2-5 years of relevant experience in industrial electrical installation, maintenance, or project execution.</li><li>Experience in industrial plants, manufacturing facilities, oil &amp; gas, power, utilities, or industrial automation projects will be preferred.</li><li>Experience with EPC contractors or electrical project environments is an advantage.</li></ul>Work Location: In person

Electrical Technician - Contract

ibex. Pakistan

<div>
 
 Job Summary
 
 
 
 Ibex, on behalf of one of its international clients, is seeking a high-performing and articulate professional to join its team as a
 
 Client &ndash; HR Domain
 
 . This is a
 
 fixed night shift, onsite, client-facing role (Monday to Friday)
 
 that offers direct exposure to a global HR environment, where professionalism, strong communication, and ownership are essential. The position provides an excellent opportunity to work closely with international stakeholders, leverage HR systems expertise, and grow within a fast-paced, performance-driven organization.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related discipline.
 </li>
 <li>
 Previous experience in HR or HR-related functions is a strong plus.
 </li>
 <li>
 Proven experience working with HR-based software or enterprise HR platforms.
 </li>
 <li>
 Excellent command of spoken and written English.
 </li>
 <li>
 Strong proficiency in basic computer applications, including email, typing, and standard business tools.
 </li>
 <li>
 Demonstrated ability to communicate confidently and professionally with international clients.
 </li>
 <li>
 High adaptability and ability to thrive in a dynamic, evolving environment.
 </li>
 <li>
 Willingness and availability to work onsite during the night shift.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 As a Client Service Executive in the HR domain, you will serve as a trusted point of contact for clients, ensuring seamless HR-related service delivery. This role requires a combination of
 
 strong client management skills, HR knowledge, and hands-on software expertise
 
 , enabling you to provide tailored solutions and strengthen long-term client relationships.
 
 
 <ul>
 <li>
 Act as the primary point of contact for clients, delivering clear, confident, and professional communication at all times.
 </li>
 <li>
 Manage client requests and interactions using HR-based software platforms; hands-on experience with such systems is highly valued.
 </li>
 <li>
 Apply strong client service and relationship management skills to understand client needs and deliver accurate, HR-aligned solutions.
 </li>
 <li>
 Demonstrate exceptional verbal and written communication skills while engaging with international clients.
 </li>
 <li>
 Analyze and resolve HR-related client concerns using structured problem-solving and sound judgment.
 </li>
 <li>
 Maintain professionalism and composure in complex or high-pressure situations.
 </li>
 <li>
 Contribute to continuous service improvement through feedback, quality initiatives, and collaboration.
 </li>
 <li>
 Identify opportunities to recommend HR-related products or services aligned with client needs and business objectives.
 </li>
 </ul>
</div>

CSR-HR for Health - PK

K Com Solutions Pvt. Ltd.

Company OverviewK Com Solutions Pvt. Ltd. is an established BPO and digital solutions company with 15 years of excellence in the market. We are expanding our footprint in the booming International Japanese Used Automotive Export Industry and are launching a dedicated desk focused entirely on high-growth African Markets.If you are an energetic fresh graduate, a confident communicator, and want a high-paying international sales career without working night shifts, this is your perfect opportunity. No prior experience is required, we provide complete training!Job DescriptionAs a Fresher SDR for our African Market campaign, you will be trained to connect with B2B and B2C buyers across various African countries looking to import quality used vehicles from Japan. You will learn how to pitch inventory, build international trust, and navigate global trade logistics all during standard daytime hours.Key Responsibilities<ul><li>Learn &amp; Apply: Quickly absorb professional training regarding vehicle specifications, shipping logistics to major African ports, and regional import regulations.</li><li>Outbound Outreach: Connect with potential buyers and dealership networks via phone calls, WhatsApp Business, and social media platforms.</li><li>Deal Cultivation: Follow up with interested clients, understand their budget requirements, match them with the right inventory, and guide them toward a sale.</li><li>Target Achievement: Work closely with Team Leads to meet daily connection metrics and monthly sales milestones.</li></ul>Who We Are Looking For (Requirements)<ul><li>Education: Intermediate / A-Levels or Bachelor&rsquo;s degree in any discipline.</li><li>Communication Skills: Strong verbal and written English. A confident, persuasive, and clear speaking voice is your biggest asset.</li><li>Tech-Savvy: Comfortable navigating social media, CRM software, and digital communication tools (especially WhatsApp Business).</li><li>Attitude: A high-energy, resilient mindset. Sales requires persistence, and we value candidates who bring a positive, driven attitude every day.</li><li>Shift Availability: Looking for a regular Day Shift schedule that aligns closely with African business hours.</li></ul>What&rsquo;s In It For You?<ul><li>Ideal Work Hours: Enjoy a fulfilling international sales career on a Day Shift schedule maintain a great work-life balance.</li><li>Professional Training: Learn global logistics, international trade, and consultative sales from industry veterans.</li><li>Base Salary + Uncapped Commissions: A competitive fixed monthly salary, plus an aggressive commission structure where your earning potential is entirely up to you.</li><li>Career Progression: Fast-track your career into Senior Associate, Team Lead, or Campaign Management roles as this market segment expands.</li><li>Prime Location: Work from our professional, energetic corporate office environment in Karachi.</li></ul>Job Details<ul><li>Job Type: Full-time, Permanent</li><li>Experience Level: Entry Level / Fresher</li><li>Location: Karachi (On-site)</li><li>Schedule: Day Shift</li></ul>Application Question(s):<ul><li>What motivates you most to start a career in international sales?</li><li>Are you comfortable working Day shifts to match international client time zones?</li></ul>Language:<ul><li>english, please give us you rating (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

Freshers – Sales Development Representative (SDR) | Day Shift

Family Builders & Developers

We are looking for a professional and well-groomed Waiter / Client Service Attendant with previous restaurant or hospitality experience. The ideal candidate will be responsible for welcoming clients, serving tea, coffee, water, and other refreshments, and ensuring every client receives courteous, professional, and attentive service throughout their visit.Key Responsibilities:<ul><li>Welcome and greet clients warmly upon arrival.</li><li>Escort clients to the meeting room or designated seating area.</li><li>Ensure clients are comfortably seated and attended to.</li><li>Serve beverages and refreshments professionally while following proper service etiquette and protocol.</li><li>Respond promptly to client requests and fulfill their needs throughout their visit.</li><li>Maintain cleanliness and organization of the sitting area and meeting rooms.</li><li>Display a positive attitude, professional appearance, and excellent hospitality at all times.</li><li>Collect client feedback before they leave to help improve the overall experience.</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate (Higher Secondary) completed.</li><li>At least 1 year of serving experience, preferably in a restaurant or hospitality environment.</li><li>Good spoken English and strong communication skills.</li><li>Confident, well-mannered, and customer-oriented.</li><li>Excellent personal hygiene and professional grooming.</li><li>Formal attire is required during working hours.</li><li>This is a full-time position requiring 10 working hours per day (not an internship).</li><li>Applicants must be 20&ndash;28 years of age.</li><li>Ability to interact professionally and confidently with clients of all ages.</li></ul>Reporting:The selected candidate will report directly to the Front Desk Officer or Admin.Location: F.B Area, Karachi, PakistanJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Waiter / Client Service Attendant

Company: K Com Solutions Pvt. Ltd.Location: Gulshan-e-Iqbal, Karachi (Candidates from Gulshan-e-Iqbal and nearby areas will be preferred)Job Type: Full-timeExperience: 6 months to 2 years (UK Market Accounting/B2B Client Services required)Education: ACCA / ICMA / CIMA FinalistShift: 02:00 PM &ndash; 11:00 PM PKT (Mon &ndash; Sat) | Aligned with UK Business HoursJob DescriptionK Com Solutions Pvt. Ltd. is seeking a sharp, highly articulate Business Development &amp; Client Support Executive for our UK market team.This is not a standard call-center role. You will serve as the primary point of contact for UK-based corporate clients, bridging the gap between financial expertise and relationship management. If you understand UK accounting and possess impeccable English communication skills, this role offers rapid career growth.Core Responsibilities:&middot; Client Engagement: Act as the primary contact for UK B2B clients via phone, email, and portals to drive client satisfaction and business growth.&middot; Technical Liaison: Translate client needs to our internal financial teams to resolve complex accounting and service queries.&middot; Consultative Support: Present our cloud accounting and tax compliance solutions to UK business owners during their active working hours.&middot; Workflow Management: Maintain precise records of client interactions, service updates, and pipelines within our CRM.Requirements &amp; Qualifications:&middot; Education: ACCA, ICMA, or CIMA (Finalist required only).&middot; Experience: 6 months to 2 years of experience handling UK market accounting services or international B2B clients.&middot; Communication: Exceptional, near-native English proficiency (written and verbal) for executive-level professional conversations.&middot; Software Tools: Hands-on familiarity with Xero, QuickBooks, Sage, or Free-Agent.&middot; Tax Knowledge: Foundational understanding of UK tax laws (VAT, CIS, Corporate Tax).&middot; Availability: Must be able to work the afternoon/evening shift to align with UK business hours.Benefits:&middot; Competitive base salary + performance incentives.&middot; Clear career growth in a rapidly expanding corporate services firm.&middot; Professional and collaborative office environment.Application Question(s):<ul><li>Are you currently an ACCA, ICMA, or CIMA Finalist?</li><li>What is your current notice period/how soon can you join?</li></ul>Language:<ul><li>English proficiency (Required)</li></ul>Work Location: In person

[URGENT HIRING] Business Development & Client Support Executive – UK Accounting Services

HR Ways

About Client﻿﻿A US-based AI consulting, technology, and staffing company serving North American clients.Position OverviewWe are seeking an experienced sales leader to own and scale Netpace's marketplace business across Upwork and other digital marketplaces.This role is responsible for marketplace strategy, revenue growth, team leadership, proposal excellence, pipeline development, client acquisition, and business expansion across AI Consulting, Custom Software Development, Cloud Services, Data Engineering, UI/UX Design, and Staff Augmentation services.The ideal candidate has a proven track record of managing successful Upwork agency operations, leading business development teams, and consistently generating international software development and technology consulting revenue.This is a leadership position, not an individual contributor bidding role.Key ResponsibilitiesRevenue Growth &amp; StrategyOwn monthly, quarterly, and annual marketplace revenue targets.Develop growth strategies to increase marketplace revenue, profitability, and average deal size. Expand service offerings into higher-value opportunities including AI, Software Development, Cloud, UI/UX, Data Engineering, and Staff Augmentation.Identify new marketplace opportunities and emerging digital platforms.Expand Netpace's marketplace business beyond Upwork over time.Marketplace ManagementManage and optimize Netpace's presence across Upwork and other digital marketplace platforms. Improve agency positioning, portfolios, case studies, and service catalogues. Monitor win rates, conversion metrics, marketplace trends, and competitor activity. Develop proposal frameworks and account growth strategies.Recommend new marketplace offerings and pricing strategies.Team LeadershipLead, mentor, and manage Marketplace Business Development Executives (BDEs) and Bidders. Review proposal quality, client communication, and account performance. Conduct coaching, performance reviews, and ongoing skills development. Establish KPIs and accountability mechanisms.Build a high-performance, revenue-focused marketplace sales culture.Business Development &amp; Client AcquisitionQualify opportunities and conduct discovery sessions.Prepare estimates, proposals, and solution recommendations.Negotiate commercial terms and close new business opportunities.Develop long-term relationships with key clients.Collaborate with the Client Success &amp; Delivery team to ensure accurate project scoping and seamless project handover.Reporting &amp; ForecastingMaintain sales forecasts and pipeline reports.Conduct win/loss analysis and identify improvement opportunities.Track marketplace performance metrics and conversion rates.Present performance updates, revenue forecasts, and growth recommendations to executive management.Required QualificationsMust Have5+ years of experience in Upwork business development or digital marketplace sales. Experience managing an Upwork agency profile with measurable revenue results. Proven success generating international software development or IT consulting business. Experience leading and managing teams of Bidders, BDEs, SDRs, or Account Managers. Strong written and verbal communication skills.Ability to conduct client discovery, solution positioning, commercial negotiations, and deal closure.PreferredExperience managing marketplace revenue exceeding USD 20,000/month. Experience closing projects valued between USD 10,000 and USD 100,000+. Familiarity with HubSpot, Pipedrive, or Zoho CRM.Understanding of software delivery lifecycles, AI solutions, cloud services, and staff augmentation. Experience expanding marketplace business across multiple digital platforms.Performance Metrics (KPIs)Monthly marketplace revenue generatedNew clients acquiredProposal-to-meeting conversion rateMeeting-to-close conversion rateAverage project valueMarketplace profile performance metricsTeam productivity and utilizationMarketplace profitabilityWhat Success Looks LikeWithin the first 6&ndash;12 months, the successful candidate will significantly grow marketplace revenue, improve proposal quality and conversion rates, strengthen Netpace's marketplace positioning, build a high-performing Marketplace Sales team, expand Netpace's marketplace business beyond Upwork, and establish a scalable marketplace growth engine.Automatic DisqualifiersOnly worked as an individual bidder without leading a team.No ownership of marketplace revenue targets.No experience managing an Upwork agency profile.Limited to low-value freelance projects with no experience selling software development or IT consulting services.No client discovery, proposal development, or contract negotiation experience.Career PathSenior Manager &ndash; Marketplace GrowthDirector &ndash; Marketplace Sales &amp; GrowthHead of Digital Sales﻿﻿Other Details:﻿﻿﻿Work Type: Onsite ﻿Working Days: Monday to Friday ﻿Work Time: 6:00 pm to 3:00 am ﻿Experience:_ 5 Years_ ﻿Employment Type: Full-time ﻿Location: Karachi, PakistanWork Location: In person

Head of Upwork Sales & Marketplace Growth| Karachi | Night Shift

Explore 155+ Client service associate in Karachi this August. Find roles across top companies and apply now to boost your career.