customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

customer service representative Jobs in Karachi

customer service representative

associate, ar service delivery (direct) Jobs in Karachi

associate, ar service delivery (direct)

client relationship officer Jobs in Karachi

client relationship officer

client service associate

At-Desk PVT LTD

Job description:<ul><li>Carry out duties to assist the UK customer service department.</li><li>Taking care of incoming and outgoing calls.</li><li>Conversing with a caller while adhering to several communication scripts.</li><li>Engaging with customers via phone, chat, and other relevant channels.</li><li>Determining the needs of the client, responding to inquiries, and offering alternatives or solutions.</li><li>Maintaining structured chat logs</li><li>Hitting targets and enhancing performance.</li><li>Taking care of client accounts</li><li>Carrying out data entry duties as required.</li></ul>Requirements for Skills<ul><li>Global Call Center Background Communication Skills: Fluency in English</li><li>Confidence in Speaking, and Good Listening</li><li>Ability to Multitask</li><li>Outstanding internet and computer skills.</li><li>A creative, adaptable, flexible, and enthusiastic mindset.</li><li>Availability for the 5:00 PM &ndash; 1:00 AM shift (Mon&ndash;Fri).</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative - UK Based

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Customer Service Representative (CSR)

FX Voyage

Join our growing team! We're seeking a skilled Customer Service Representative to provide exceptional support across our salesRequirements:- Fluent English (written &amp; verbal) - Excellent communication skills - Previous call center/cold calling experienceWhat We Offer:- Competitive salary + Spiffs &amp; Commissions - Professional growth opportunities - Dynamic work environmentLocation: North Nazimabad, KarachiApply Now: Interested candidates can share their CV on WhatsApp at 03128206331 or email at careers@mozack.coJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Cutomer Service Representative

SIAR Digital

Responsibilities:<ul><li>Respond to customer inquiries via email, chat, and phone in a friendly and professional manner.</li><li>Identify, troubleshoot, and resolve customer issues efficiently while maintaining clear communication.</li><li>Support customers with order processing, payment concerns, returns, and product-related questions.</li><li>Maintain accurate, concise, and professional communication to ensure customer concerns are fully addressed.</li><li>Provide insights and feedback to management regarding recurring issues and potential process improvements.</li></ul>Requirements:<ul><li>Bachelor's degree.</li><li>Fashion and retail industry experience is preferred.</li><li>Strong communication and problem-solving skills.</li><li>Ability to handle customer concerns with patience and professionalism.</li><li>A proactive attitude and willingness to improve customer experience.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Representative

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Key Responsibilities<ul><li>
Journal Entries &amp; SAP Management:<ul><li>
Process and post daily journal entries regarding receipts and adjustments in SAP.</li><li>
Perform bank reconciliations and ensure all incoming payments are accurately allocated to the correct customer accounts.</li></ul></li><li>
Receivables &amp; Aging Analysis:<ul><li>
Monitor the Accounts Receivable (AR) Aging report weekly to track overdue payments.</li><li>
Calculate and record provisions for doubtful debts and bad debt expenses in accordance with company policy.</li><li>
Lead the dunning process (payment reminders) for outstanding invoices.</li></ul></li><li>
Tax Compliance:<ul><li>
Ensure all invoices and receipts comply with local Sales Tax and Withholding Tax (WHT) regulations.</li><li>
Assist in the preparation of tax challans and monthly tax returns related to receivables.</li></ul></li><li>
Data Reporting &amp; Management:<ul><li>
Maintain and update financial trackers using Google Sheets and Microsoft Excel.</li><li>
Prepare weekly/monthly collection reports for management review.</li></ul></li><li>
Stakeholder Management:<ul><li>
Act as the point of contact for clients and within the entity regarding Invoices and payment disputes.</li><li>
Collaborate with the team to resolve invoice discrepancies and facilitate faster collections.</li></ul></li></ul> 

Qualifications 
<ul><li>
Experience: Minimum 1 year of professional experience in Accounts Receivable, Finance, or General Accounting.</li><li>
ERP Proficiency: Hands-on experience with SAP is preferred.</li><li>
Technical Skills: Advanced command of Microsoft Excel and Google Sheets (familiarity with VLOOKUP, Pivot Tables, and formulas is essential).</li><li>
Tax Knowledge: Solid understanding of Sales Tax and Withholding Tax laws and their application in daily invoicing.</li><li>
Accounting Knowledge: Strong conceptual understanding of:<ul><li>
Double-entry bookkeeping.</li><li>
AR Aging analysis.</li><li>
Provisions and accruals.</li></ul></li></ul>
Key Traits &amp; Soft Skills<ul><li>
Attention to Detail: High accuracy in data entry and tax calculations.</li><li>
Problem Solver: Capable of investigating and resolving payment discrepancies independently.</li></ul> 

Additional Information 
What we offer<ul><li>
A dynamic and challenging work environment.</li><li>
A company committed to developing you personally and professionally.</li><li>
A great working atmosphere with regular company and team events.</li><li>
A vibrant and international team committed to diversity and inclusion.</li><li>
Responsibility from day one in a fast growing and global company.</li><li>
Other benefits include free food, health and dental insurance, and learning and development opportunities!</li></ul>
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.</div>

Associate, AR Service Delivery (Direct)

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Journal Entries &amp; SAP Management:
 </li>
 <ul>
 <li>
 Process and post daily journal entries regarding receipts and adjustments in SAP.
 </li>
 <li>
 Perform bank reconciliations and ensure all incoming payments are accurately allocated to the correct customer accounts.
 </li>
 </ul>
 <li>
 Receivables &amp; Aging Analysis:
 </li>
 <ul>
 <li>
 Monitor the Accounts Receivable (AR) Aging report weekly to track overdue payments.
 </li>
 <li>
 Calculate and record provisions for doubtful debts and bad debt expenses in accordance with company policy.
 </li>
 <li>
 Lead the dunning process (payment reminders) for outstanding invoices.
 </li>
 </ul>
 <li>
 Tax Compliance:
 </li>
 <ul>
 <li>
 Ensure all invoices and receipts comply with local Sales Tax and Withholding Tax (WHT) regulations.
 </li>
 <li>
 Assist in the preparation of tax challans and monthly tax returns related to receivables.
 </li>
 </ul>
 <li>
 Data Reporting &amp; Management:
 </li>
 <ul>
 <li>
 Maintain and update financial trackers using Google Sheets and Microsoft Excel.
 </li>
 <li>
 Prepare weekly/monthly collection reports for management review.
 </li>
 </ul>
 <li>
 Stakeholder Management:
 </li>
 <ul>
 <li>
 Act as the point of contact for clients and within the entity regarding Invoices and payment disputes.
 </li>
 <li>
 Collaborate with the team to resolve invoice discrepancies and facilitate faster collections.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: Minimum 1 year of professional experience in Accounts Receivable, Finance, or General Accounting.
 </li>
 <li>
 ERP Proficiency: Hands-on experience with SAP is preferred.
 </li>
 <li>
 Technical Skills: Advanced command of Microsoft Excel and Google Sheets (familiarity with VLOOKUP, Pivot Tables, and formulas is essential).
 </li>
 <li>
 Tax Knowledge: Solid understanding of Sales Tax and Withholding Tax laws and their application in daily invoicing.
 </li>
 <li>
 Accounting Knowledge: Strong conceptual understanding of:
 </li>
 <ul>
 <li>
 Double-entry bookkeeping.
 </li>
 <li>
 AR Aging analysis.
 </li>
 <li>
 Provisions and accruals.
 
 </li>
 </ul>
 </ul>
 
 Key Traits &amp; Soft Skills
 
 
 
 <ul>
 <li>
 Attention to Detail: High accuracy in data entry and tax calculations.
 </li>
 <li>
 Problem Solver: Capable of investigating and resolving payment discrepancies independently.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What we offer
 
 
 
 <ul>
 <li>
 A dynamic and challenging work environment.
 </li>
 <li>
 A company committed to developing you personally and professionally.
 </li>
 <li>
 A great working atmosphere with regular company and team events.
 </li>
 <li>
 A vibrant and international team committed to diversity and inclusion.
 </li>
 <li>
 Responsibility from day one in a fast growing and global company.
 </li>
 <li>
 Other benefits include free food, health and dental insurance, and learning and development opportunities!
 
 
 </li>
 </ul>
 Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
</div>

ACE Marketing (Pvt) Ltd.

Work Shift: Night Salary Package: PKR 35,000 &ndash; 40,000We Offer:<ul><li>Lead generation role with zero sales pressure</li><li>Supportive and stress-free environment</li><li>Free training and guidance</li><li>Great opportunity for freshers</li></ul>Who Can Apply?<ul><li>O Levels / A Levels or higher</li><li>Good spoken and written English</li></ul>Your Role:<ul><li>Reach out to potential clients via outbound calls</li><li>Collect and manage lead information</li><li>Maintain strong communication with prospects</li></ul>Apply now at 1AZ0 Marketing!Job Types: Full-time, Part-timePay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you live Nearby Gulshan-e-Iqbal Karachi?</li></ul>Language:<ul><li>Must Have Proficiency In English (Required)</li><li>Good Communication Skills In English (Required)</li></ul>Work Location: In person

International Customer Service Associate

Explore 1021+ Client service associate in Karachi this December. Find roles across top companies and apply now to boost your career.

1021 client service associate jobs IN Karachi

Customer Service Representative - UK Based

Customer Service Representative (CSR)

Cutomer Service Representative

Customer Support Representative

Associate, AR Service Delivery (Direct)

Associate, AR Service Delivery (Direct)

International Customer Service Associate