customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

account executive

accounts assistant

client service associate

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Location: Lahore Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Gujrat</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Premises Associate (CPA)

CoreEdge Solution.

Customer Service Representative (Night Shift) &ndash; US ClientsCore Edge Solutions | Gulberg III, Lahore | On-Site | Full-TimeSalaryStarting from PKR 100,000/month<ul><li>Performance Bonuses</li><li>Company Transportation</li></ul>Join Our Growing TeamCore Edge Solutions is hiring a Customer Service Representative (CSR) for our night shift operations in Gulberg III, Lahore.If you have excellent English communication skills, enjoy helping people, and want to build a rewarding career with international clients, this is the perfect opportunity for you.As the voice of our brand, you&rsquo;ll support customers from the United States and global markets through calls, email, and live chat while delivering an outstanding customer experience.What You&rsquo;ll Do<ul><li>Handle customer interactions via calls.</li><li>Resolve customer concerns with professionalism, empathy, and confidence</li><li>Maintain accurate records of customer conversations in the CRM system</li><li>Coordinate with internal teams for quick issue resolution</li><li>Deliver a high-quality customer experience in every interaction</li><li>Build trust and strengthen long-term client relationships</li></ul>What We&rsquo;re Looking For<ul><li>Strong spoken and written English</li><li>Previous customer service / call center experience preferred</li><li>Experience dealing with US clients is a strong plus</li><li>Excellent listening and problem-solving skills</li><li>Ability to work comfortably in night shifts</li><li>Must be able to work on-site in Gulberg III, Lahore</li><li>Positive attitude, patience, and attention to detail</li></ul>Preferred Experience<ul><li>1+ year in customer service or call center</li><li>1 year of US client dealing experience preferred</li></ul>Why Join Core Edge Solutions?<ul><li>Market-competitive salary</li><li>Attractive performance-based bonuses</li><li>Company-provided transportation</li><li>Professional and growth-focused work environment</li><li>Career growth opportunities with international exposure</li><li>Continuous learning and skill development</li><li>Supportive team culture</li></ul>Apply NowIf you&rsquo;re passionate about customer service and want to grow with a fast-paced international company, we&rsquo;d love to hear from you.Apply today and start your career with Core Edge Solutions.Pay: From Rs100,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>Can you work Mon to Sat?</li></ul>Work Location: In person

Inbound Customer Support Representative – Night Shift / 100k Basic

NexumGlobalSolutions

Job Summary:We are looking for a dedicated and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction through effective communication.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints in a timely and efficient manner</li><li>Maintain customer records and update databases</li><li>Meet daily/weekly performance and sales targets (if applicable)</li><li>Collaborate with team members and supervisors</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication skills in English (spoken &amp; written)</li><li>Basic computer knowledge (MS Office, CRM tools)</li><li>Ability to work in night shifts (if required)</li><li>Previous call center or CSR experience is a plus</li></ul>Skills:<ul><li>Excellent communication &amp; listening skills</li><li>Problem-solving ability</li><li>Time management</li><li>Customer-focused attitude</li><li>Team player</li></ul>Salary &amp; Benefits:<ul><li>Market competitive salary</li><li>Performance-based incentives</li><li>Friendly work environment</li><li>Career growth opportunities</li></ul>How to Apply:Interested candidates can apply through Indeed or send their CV to 0313 9074532Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Bureau Veritas

<div>
 
 1
 
 
 Roles and responsibilities: (Sr. Sales Associate)
 
 
 
 
 Role Statement
 
 
 
 <ul>
 <li>
 This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.
 </li>
 <li>
 The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.
 </li>
 <li>
 He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.
 
 
 </li>
 </ul>
 
 Responsibilities &amp; Accountabilities
 
 
 
 
 The Associate Manager-sales is responsible for:
 
 
 
 <ul>
 <li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.
 </li>
 <li>
 Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.
 </li>
 <li>
 Identify &amp; manage large clients/opportunities / Key accounts.
 </li>
 <li>
 Cross Selling - leveraging BV service portfolio.
 </li>
 <li>
 Preparation of Quotations, in consultation with the Certification Lead Pakistan.
 </li>
 <li>
 Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.
 </li>
 <li>
 Forwarding the consolidated reports to the product line leaders.
 </li>
 <li>
 Be a team player and coordinate with current team
 </li>
 <li>
 Maintain accurate records of sales activities, client interactions, and sales pipeline.
 </li>
 <li>
 Identify opportunities to cross-sell and upsell additional services to existing clients.
 </li>
 <li>
 Develop strategies to increase client engagement and retention.
 </li>
 <li>
 Ensure contracts are in compliance with company policies and regulations.
 </li>
 <li>
 Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.
 </li>
 <li>
 Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)
 </li>
 <li>
 To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
 </li>
 <li>
 Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce
 </li>
 <li>
 To implement the commercial strategy as defined by country/PL Leaders
 </li>
 <li>
 To assess the market for new business opportunities.
 </li>
 <li>
 To set/ review sales strategies to expand customer and activity base.
 </li>
 <li>
 Achieving the given sales &amp; revenue targets
 </li>
 <li>
 Highlighting business lead, and identifying business opportunities
 </li>
 <li>
 Participation / exhibiting in exhibitions
 </li>
 <li>
 Enhancing the clientele in Certification Services
 </li>
 <li>
 Develop and implement effective sales strategies to meet and exceed sales targets.
 </li>
 <li>
 Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
 </li>
 <li>
 Ensure high levels of customer satisfaction by providing exceptional service and support.
 </li>
 <li>
 Monitor market dynamics and competitor activities to adjust sales tactics accordingly.
 
 
 </li>
 </ul>
 
 KPIs (to be amended if necessary)
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 
 <ul>
 <li>
 Achieve Sales, and revenue as per business plan.
 </li>
 <li>
 Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.
 </li>
 <li>
 Account receivables.
 </li>
 <li>
 Compliance with internal and external guidelines, policies, and procedures.
 </li>
 <li>
 Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.
 </li>
 <li>
 To demonstrate ethical and professional behaviours in line with BV Core Values
 </li>
 <li>
 Education: Bachelor's Degree or relevant. MBA will be advantage.
 </li>
 <li>
 Experience: Minimum 3 years of experience in sales
 </li>
 <li>
 Experience in the relevant field.
 </li>
 <li>
 Good communication and writing skills, Fluent in English.
 </li>
 <li>
 A team player.
 </li>
 <li>
 Strong ethics and integrity.
 </li>
 </ul>
</div>

Sr. Sales Associate (Certifications)

The University of Lahore

Requirements: <ul><li>Bachelor's degree in any discipline.</li><li>Minimum 1 year of relevant experience. Fresh candidates are also encouraged to apply. Experience in a call center is a plus.</li><li>Excellent organizational, communication, and interpersonal skills.</li></ul>Responsibilities:<ul><li>Respond promptly to callers&rsquo; inquiries and provide accurate information</li><li>Communicate with callers through phone, email, chat and other channels</li><li>Acknowledge and resolve complaints courteously and in a timely manner</li><li>Ensure confidentiality and security of customer data and organizational information</li><li>Handle high-stress situations calmly and provide effective solutions under pressure</li><li>Maintain accurate records of interactions, complaints, and resolutions</li><li>Uphold service standards and contribute to continuous improvement of customer support processes</li></ul>Job Type: Full-timeWork Location: In person

Call Center Representative

Toyzone.PK

Toyzone. pk, Pakistan&rsquo;s leading online toy store, is seeking a motivated and customer-oriented Male Customer Service Representative to join our team. If you have a knack for customer care, are skilled in upselling, and have experience working with tools like Excel and Google Sheets, we&rsquo;d love to hear from you!Key Responsibilities:<ul><li>Order Confirmation: Confirm customer orders over the phone in a friendly and professional manner.</li><li>Upselling: Introduce and recommend additional toys or related products to customers to enhance their shopping experience.</li><li>Customer Interaction: Respond to customer queries and ensure customer satisfaction.</li><li>Data Management: Use Microsoft Excel and Google Sheets for maintaining records and generating reports.</li><li>Coordination: Collaborate with internal teams to ensure smooth order processing and delivery.</li></ul>Requirements:<ul><li>Experience: Minimum 1 year of customer care or related experience.</li><li>Skills:</li><li>o Strong communication and persuasion skills.</li><li>o Ability to upsell products effectively.</li><li>o Proficiency in Microsoft Excel and Google Sheets.</li><li>Gender: Male candidates only.</li></ul>Why Join Toyzone. pk?<ul><li>Competitive salary package</li><li>Opportunity to work in a dynamic and rapidly growing e-commerce environment.</li><li>Supportive and team-focused work culture.</li></ul>How to Apply: If you meet the criteria, send your CV to barkatullah192@gmail.com with the subject line &quot;Application for CSR Position &ndash; Toyzone. pk&quot;.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Hiring Experienced CSR Agents

Zeezou By Zeeshan Nasir

​Requirements:Well English SpokenCommunication skills​Experience: 1 to 3 years​Location: Dulu Khurd Metro Bus Station Lahore​Salary: Market Competitive ​Timings: 9AM-6PM​Duties:​Maintaining a positive, empathetic, and professional attitude toward customers at all times.​Responding promptly to customer inquiries.​Communicating with customers through various channels.​Acknowledging and resolving customer complaints.​Knowing our products inside and out so that you can answer questions.​Processing orders, forms, applications, and requests.​Keeping records of customer interactions, transactions, comments, and complaints.​Providing feedback on the efficiency of the customer service process.​Please send resume at​hr@zeezoukids.com​Or Whatsapp at 03035884640 (No calls)Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

CSR Required (Customer sales representative) Female /Lahore

Explore 599+ Client service associate in Lahore this May. Find roles across top companies and apply now to boost your career.