customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

business development associate Jobs in Lahore

business development associate

customer success specialist Jobs in Lahore

customer success specialist

client success specialist

client service associate

Hazen Technologies Inc

<div>
 
 
 Job Location:
 
 
 
 Gulberg, Lahore, Pakistan (
 
 Onsite)
 
 
 
 
 
 
 Work Schedule:
 
 Full-time | 10
 
 :00 am 07:00 pm PKT
 
 
 
 
 
 BPO Data Processing Associate
 
 
 
 will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.
 </li>
 <li>
 Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.
 </li>
 <li>
 Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.
 </li>
 <li>
 Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.
 </li>
 <li>
 Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.
 </li>
 <li>
 Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.
 </li>
 <li>
 Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.
 </li>
 <li>
 Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.
 </li>
 <li>
 Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.
 </li>
 <li>
 Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.
 </li>
 <li>
 Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
 </li>
 <li>
 Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.
 </li>
 <li>
 Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.
 
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Data Entry: Data entry with good speed
 </li>
 <li>
 Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.
 </li>
 <li>
 Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.
 </li>
 <li>
 Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.
 </li>
 <li>
 Interpersonal Skills: Building positive relationships within the team and with clients.
 </li>
 <li>
 Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.
 </li>
 <li>
 Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.
 
 
 
 </li>
 </ul>
 
 Education/ Qualifications:
 
 
 
 <ul>
 <li>
 14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature
 </li>
 <li>
 Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred
 </li>
 <li>
 Good English communication skills (written and spoken)
 </li>
 <li>
 Good thought process and critical thinking.
 </li>
 <li>
 Good analytical skills.
 </li>
 <li>
 Good expertise using Microsoft Office (Excel and Outlook)
 </li>
 <li>
 Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.
 </li>
 <li>
 Candidate should be responsible and dependable.
 </li>
 <li>
 Good collaboration and teamwork abilities required.
 </li>
 <li>
 Passionate and long -terms plans to work in BPO Career.
 </li>
 <li>
 Candidates currently under study are not eligible for this job.
 
 
 
 </li>
 </ul>
 
 About Hazen Technologies Inc.
 
 
 
 Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
 
 
 Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
 
 
 
 Website:
 
 http://www.hazentech.com
 
 
 
 Specialties:
 
 Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.
</div>

BPO Associate (Backend Support Service)

AK Graphic

Job DescriptionAK Graphic is hiring energetic and motivated Customer Service Representatives (Night Shift) to join our growing team in Gulberg II, Lahore.You&rsquo;ll be responsible for handling inbound and outbound calls, providing product information, assisting customers, and ensuring a positive customer experience with a professional attitude.Key Responsibilities:<ul><li>Make outbound calls to potential leads and follow up</li><li>Provide accurate product/service information</li><li>Perform customer service duties just like a Customer Service Representative</li><li>Maintain customer records and update systems</li><li>Deliver excellent customer service and support</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 months of experience (Freshers with confidence can apply)</li><li>Good English communication skills</li><li>Strong interpersonal skills and a positive attitude</li><li>Ability to work in a fast-paced environment</li></ul>Benefits:<ul><li>Competitive salary package (40K &ndash; 70K based on performance)</li><li>Monthly incentives and bonuses</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Performance-based promotions</li></ul>Apply now and become a part of our growing team!Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Representative (Night Shift)

Ceptrum

Job Summary: As a CSR, you'll be the first point of contact for our customers. You&rsquo;ll provide friendly, helpful, and efficient assistance through phone, email, chat. Whether resolving issues, answering questions, or guiding users, you&rsquo;ll play a key role in maintaining our reputation for excellent service.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat in a professional manner</li><li>Resolve product problems by clarifying the customer's complaint and determining the best solution</li><li>Document customer interactions and follow up to ensure full resolution</li><li>Maintain a high level of product knowledge to provide accurate information</li></ul>Requirements:<ul><li>Must have a Bachelor's Degree</li><li>Previous experience in customer service or a related field plus.</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Performance bonuses</li><li>A supportive, team-oriented work culture</li></ul>Job Type: On-siteLocation:63-Z Phase 3, DHA Lahore.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

H-Verse Group of Companies

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

TAJ COMPANY PVT LTD

<ul><li>Handle incoming calls, chats, or social media inquiries from customers.</li><li>Assist customers with product/service information, order status, and general inquiries.</li><li>Resolve customer complaints by identifying problems and offering suitable solutions.</li><li>Maintain accurate records of customer interactions in the system (CRM).</li><li>Follow up with customers to ensure their issues are resolved.</li><li>Process orders, refunds, and returns when required.</li><li>Escalate complex issues to the relevant department or supervisor.</li><li>Meet daily/weekly KPIs such as call handling time, customer satisfaction score, and resolution rate.</li><li>Stay updated with company policies, promotions, and product information.</li><li>Provide professional, friendly, and efficient customer support.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

JAVED ASSOCIATE

Duties<ul><li>Listen to customers' questions and concerns and provide answers or responses.</li><li>Provide information about products and services.</li><li>Take orders, calculate charges, and process billing or payments.</li><li>Review customer accounts and make changes, if necessary.</li><li>Handle returns or complaints.</li><li>Patience. Patience in customer service is much more than a virtue; it's the foundation for building trust and managing customer relationships effectively. ...</li><li>Attentiveness. ...</li><li>Communication Skills. ...</li><li>Knowledge of the Product. ...</li><li>Adaptability and Flexibility. ...</li><li>Empathy and Understanding.</li></ul>Salary: 30000 ;40000Location: DHA GT road LahoreJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer services representative

MSK Marketing Solutions

AI-BASED GRAPHIC DESIGNER (Bulk Creative Production &amp; Mockups)Role: AI Graphic Designer + Creative Production SpecialistFocus: AI tools + High-volume content + Mockups + Visual assetsCompany: MSK Signs &amp; Printing &ndash; Houston, TXModel: 3&ndash;100 Remote Team (AI-Augmented Creative)1. ROLE PURPOSEYou are responsible for all creative output for MSK across:<ul><li>Social media</li><li>Landing pages</li><li>Ads</li><li>WhatsApp funnels</li><li>Blogs</li><li>Email marketing graphics</li><li>SBU-based product mockups</li></ul>Your job:<ul><li>Produce large volumes of high-quality, brand-consistent visual content using AI, templates, and fast creative systems.</li><li>You are the visual engine powering MSK&rsquo;s sales and marketing.</li></ul>2. PRIMARY RESPONSIBILITIES (Execution)A. Bulk AI Graphic Creation (Core Duty)You will create:<ul><li>Daily Bulk posts (carousel, static, stories, reels covers)</li><li>Landing-page graphics (banners, icons, elements, CTAs)</li><li>Product cards for all SBUs</li><li>Mini-infographics</li><li>Comparison cards (sizes, materials, pricing visuals)</li><li>Industry-specific graphic sets (Realtors, Contractors, Restaurants, Properties)</li><li>Blog visuals &amp; feature images</li><li>Using tools like:</li><li>FreePik &amp; Evanto Elements Templates</li><li>Midjourney / DALL&middot;E / Firefly / Ideogram</li><li>Canva templates</li><li>Figma</li><li>CapCut (for thumbnails)</li><li>Your output must be fast, consistent, and aesthetically clean.</li></ul>B. Signage &amp; Printing Mockups (SBU Core)You will produce realistic mockups for MSK product categories:<ul><li>Magnetic Signs</li><li>Yard Signs</li><li>Vehicle Wraps</li><li>Window Graphics</li><li>Banners</li><li>Posters</li><li>Realtor signs</li><li>Storefront visuals</li></ul>You will use:<ul><li>Smart mockups</li><li>PSD-based templates</li><li>AI-generated compositions</li><li>Visual cleanup (remove clutter, correct perspective, add branding)</li></ul>Purpose:<ul><li>Instant mockups for sales ? WhatsApp ? landing pages ? client demos.</li></ul>C. Elementor Pro-Based Landing Page Visual Asset ProductionWork with Web Associate to create:<ul><li>Hero banners</li><li>Lifestyle photos (AI-generated)</li><li>Product image grids</li><li>Before/after visuals</li><li>Client-use mockups</li><li>Icons</li><li>Badges (trust, guarantee, certifications)</li><li>Your graphics must align perfectly with Elementor layouts.</li></ul>D. AI Creative Workflow DevelopmentSet up and manage:<ul><li>Reusable Canva templates</li><li>Midjourney prompt libraries</li><li>Branding style sheets</li><li>Color/font rules</li><li>Bulk-generation pipelines</li><li>Asset libraries (SBU-based folders)</li></ul>Goal: Creative systemization ? fast repetition ? consistent visual identity.E. Daily Social Media Publishing SupportYou create:<ul><li>Web Associate handles posting.</li><li>Your output must include:</li><li>Captions-ready visuals</li><li>Templates for stories</li><li>Templates for reels covers</li><li>Seasonal variations</li><li>Industry-specific daily graphics</li></ul>F. Support WhatsApp / CRM Sales FlowsYou will create visuals for:<ul><li>Instant quote images</li><li>Pricing visuals (size/material charts)</li><li>Product explainer cards</li><li>Client &ldquo;before and after&rdquo; comparisons</li><li>Quick demo mockups</li><li>These assets must be optimized for mobile-first and WhatsApp-friendly sizes.</li></ul>G. Brand Identity &amp; ConsistencyYou maintain:<ul><li>Same color palette</li><li>Same typography</li><li>Clean minimal design</li><li>Premium MSK aesthetic</li><li>Uniform look across MSK entire product &amp; service lines</li><li>You maintain the visual language of MSK.</li></ul>3. REQUIRED SKILLSCore:<ul><li>Canva (expert)</li><li>Midjourney, DALL&middot;E, Ideogram (AI imaging)</li><li>Figma</li><li>Photoshop or Photopea</li><li>Smartmockups</li><li>CapCut/Canva video tools</li><li>Prompt engineering (for visuals)</li><li>Brand identity creation</li><li>Fast creative execution</li><li>Understanding of signage/printing visuals</li><li>Strong Plus</li><li>Elementor asset preparation</li><li>Animation basics (for reels, short promos)</li><li>Print-ready layouts</li><li>Layer-based design (PSD)</li><li>Soft Skills</li><li>Fast learner</li><li>High output</li><li>Organized &amp; system-driven</li><li>Can follow brand guidelines</li><li>Attention to visual detail</li><li>Can produce massive / bulk assets daily</li><li>Understands marketing psychology</li></ul>4. DAILY / WEEKLY / MONTHLY EXPECTATIONSDaily<ul><li>Bulk graphics</li><li>Landing page visuals</li><li>Mockups for SBUs</li><li>Refining templates</li><li>Collaborating with Web Associate</li></ul>Weekly<ul><li>Visual Packs</li><li>New mockups for MSK Smaller Business Units/Product Lines</li><li>Blog illustrations</li><li>YouTube/TikTok covers</li><li>Update visual templates</li><li>Improve Midjourney / DALL&middot;E prompt sets</li></ul>Monthly<ul><li>Massive social visuals</li><li>landing-page assets</li><li>Full mockup sets for MSK SBUs</li><li>Campaign visuals (sales, promotions, seasonal)</li><li>Visual library expansion</li><li>Visual documentation updated</li></ul>5. BOUNDARIESYou may be familiar with:<ul><li>Posting (Web Associate does this)</li><li>Elementor development</li><li>SEO</li><li>Automation workflows</li><li>Complex video editing</li><li>Copywriting (Web Associate provides captions)</li><li>Advertising strategy</li><li>Your role is pure visual production, nothing else.</li></ul>6. TRAITS REQUIRED<ul><li>Fast output</li><li>Strong visual taste</li><li>Structured creativity</li><li>Reliable and consistent</li><li>Proactive suggestion-making</li><li>Understands branding</li><li>Comfortable with repetitive high-volume tasks</li><li>Loyal to brand identity rules</li></ul>7. NORTH STAR METRIC<ul><li>Your success = MSK having nonstop bulk visual content + premium mockups that increase conversions.</li></ul>Job Types: Full-time, Part-timeWork Location: In person

AI-BASED GRAPHIC DESIGNER (Bulk Creative Production & Mockups)

Explore 1247+ Client service associate in Lahore this December. Find roles across top companies and apply now to boost your career.