customer support representative Jobs in Lahore

customer support representative

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call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

commercial assistant

client service associate

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Location: Lahore Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Gujrat</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Premises Associate (CPA)

CoreEdge Solution.

Customer Service Representative (Night Shift) &ndash; US ClientsCore Edge Solutions | Gulberg III, Lahore | On-Site | Full-TimeSalaryStarting from PKR 100,000/month<ul><li>Performance Bonuses</li><li>Company Transportation</li></ul>Join Our Growing TeamCore Edge Solutions is hiring a Customer Service Representative (CSR) for our night shift operations in Gulberg III, Lahore.If you have excellent English communication skills, enjoy helping people, and want to build a rewarding career with international clients, this is the perfect opportunity for you.As the voice of our brand, you&rsquo;ll support customers from the United States and global markets through calls, email, and live chat while delivering an outstanding customer experience.What You&rsquo;ll Do<ul><li>Handle customer interactions via calls.</li><li>Resolve customer concerns with professionalism, empathy, and confidence</li><li>Maintain accurate records of customer conversations in the CRM system</li><li>Coordinate with internal teams for quick issue resolution</li><li>Deliver a high-quality customer experience in every interaction</li><li>Build trust and strengthen long-term client relationships</li></ul>What We&rsquo;re Looking For<ul><li>Strong spoken and written English</li><li>Previous customer service / call center experience preferred</li><li>Experience dealing with US clients is a strong plus</li><li>Excellent listening and problem-solving skills</li><li>Ability to work comfortably in night shifts</li><li>Must be able to work on-site in Gulberg III, Lahore</li><li>Positive attitude, patience, and attention to detail</li></ul>Preferred Experience<ul><li>1+ year in customer service or call center</li><li>1 year of US client dealing experience preferred</li></ul>Why Join Core Edge Solutions?<ul><li>Market-competitive salary</li><li>Attractive performance-based bonuses</li><li>Company-provided transportation</li><li>Professional and growth-focused work environment</li><li>Career growth opportunities with international exposure</li><li>Continuous learning and skill development</li><li>Supportive team culture</li></ul>Apply NowIf you&rsquo;re passionate about customer service and want to grow with a fast-paced international company, we&rsquo;d love to hear from you.Apply today and start your career with Core Edge Solutions.Pay: From Rs100,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>Can you work Mon to Sat?</li></ul>Work Location: In person

Inbound Customer Support Representative – Night Shift / 100k Basic

NexumGlobalSolutions

Job Summary:We are looking for a dedicated and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction through effective communication.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints in a timely and efficient manner</li><li>Maintain customer records and update databases</li><li>Meet daily/weekly performance and sales targets (if applicable)</li><li>Collaborate with team members and supervisors</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication skills in English (spoken &amp; written)</li><li>Basic computer knowledge (MS Office, CRM tools)</li><li>Ability to work in night shifts (if required)</li><li>Previous call center or CSR experience is a plus</li></ul>Skills:<ul><li>Excellent communication &amp; listening skills</li><li>Problem-solving ability</li><li>Time management</li><li>Customer-focused attitude</li><li>Team player</li></ul>Salary &amp; Benefits:<ul><li>Market competitive salary</li><li>Performance-based incentives</li><li>Friendly work environment</li><li>Career growth opportunities</li></ul>How to Apply:Interested candidates can apply through Indeed or send their CV to 0313 9074532Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Treadstone Associates

About UsTreadstone Associates Pakistan is a professional services firm providing team augmentation and consulting services globally. We support clients across legal, operations, sales, marketing, finance, and accounting domains.Our Associate Program is designed to train young professionals to build executive functioning, problem-solving, and communication skills while gaining real-world, international experience.Role OverviewAs a Sales Associate, you will be part of our Associate Program, contributing to client acquisition efforts and internal sales initiatives. You will gain exposure to international markets, strengthen your negotiation and communication skills, and build a strong foundation in consultative and strategic selling.Compensation Structure<ul><li>Competitive Salary + Commission + Performance Bonus</li></ul>Key Responsibilities<ul><li>Proactively identify and engage prospective clients through inbound leads, referrals, and outreach campaigns.</li><li>Conduct discovery calls and client consultations to understand needs and recommend appropriate programs and services.</li><li>Clearly articulate Treadstone's digital offerings and value proposition.</li><li>Work collaboratively with operations teams to ensure a seamless onboarding process.</li><li>Use CRM tools to manage leads, follow-ups, and pipeline updates.</li><li>Meet and exceed individual and team sales targets and KPIs.</li><li>Provide feedback to marketing and product teams on client needs, trends, and messaging.</li><li>Participate in webinars, client demos, or digital events as a brand ambassador.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s Degree</li><li>1&ndash;3 years of experience in sales, business development, or client engagement (experience in professional services preferred).</li><li>Strong verbal and written communication skills with a consultative sales approach.</li><li>Comfortable using CRM software and digital communication platforms (e.g., Teams, Loop, Outlook).</li><li>Self-motivated with excellent organizational and time management skills.</li><li>High level of professionalism and client service orientation</li></ul>Growth &amp; DevelopmentThe Treadstone Associate Program offers you the chance to:<ul><li>Gain hands-on international marketing exposure.</li><li>Develop executive functioning, problem-solving, and leadership skills.</li><li>Progress in a merit-based career path within a global professional services firm.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>What is your most recent salary? (PKR)</li></ul>Work Location: In person

Sales Associate

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTDlooking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries.Key Responsibilities:<ul><li>Handle customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries via phone, email, or live chat promptly and effectively.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and issues while maintaining a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions in the system.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Maintain a professional tone and deliver high-quality customer support at all times.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to handle customers calmly and professionally under pressure.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. NIGHT SHIFT.Job Type: Full-timeWork Location: In person

Customer Support Representative

Innovadel Technologies

Job OverviewWe are looking for a dedicated Customer Service Officer who can handle customer interactions effectively while also supporting the team in basic product sourcing activities. The ideal candidate should have strong Urdu communication skills, attention to detail, and a willingness to learn.Key Responsibilities<ul><li>Handle customer queries via calls, WhatsApp, and social media in a professional manner</li><li>Provide accurate information about products, pricing, and order status</li><li>Maintain a positive customer experience and resolve complaints efficiently</li><li>Record and track customer interactions and feedback</li><li>Assist the team in product sourcing activities (local/online markets)</li><li>Coordinate with vendors and suppliers for product availability and pricing</li><li>Support in comparing products, rates, and quality before final selection</li><li>Maintain basic records of suppliers and sourced products</li><li>Work closely with internal teams to ensure smooth order processing</li></ul>Requirements<ul><li>Minimum FA / BA qualification</li><li>1&ndash;3 years of experience in customer service or a similar role (fresh candidates can apply)</li><li>Strong Urdu communication skills</li><li>Basic understanding of customer handling and problem-solving</li><li>Ability to coordinate with vendors and internal teams</li><li>Basic computer skills (MS Excel, WhatsApp, social media handling)</li><li>Responsible, organized, and proactive attitude</li></ul>Pay: Rs45,000.00 - Rs50,000.00 per hourWork Location: In person

Customer Support Executive

Bureau Veritas

<div>
 
 1
 
 
 Roles and responsibilities: (Sr. Sales Associate)
 
 
 
 
 Role Statement
 
 
 
 <ul>
 <li>
 This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.
 </li>
 <li>
 The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.
 </li>
 <li>
 He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.
 
 
 </li>
 </ul>
 
 Responsibilities &amp; Accountabilities
 
 
 
 
 The Associate Manager-sales is responsible for:
 
 
 
 <ul>
 <li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.
 </li>
 <li>
 Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.
 </li>
 <li>
 Identify &amp; manage large clients/opportunities / Key accounts.
 </li>
 <li>
 Cross Selling - leveraging BV service portfolio.
 </li>
 <li>
 Preparation of Quotations, in consultation with the Certification Lead Pakistan.
 </li>
 <li>
 Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.
 </li>
 <li>
 Forwarding the consolidated reports to the product line leaders.
 </li>
 <li>
 Be a team player and coordinate with current team
 </li>
 <li>
 Maintain accurate records of sales activities, client interactions, and sales pipeline.
 </li>
 <li>
 Identify opportunities to cross-sell and upsell additional services to existing clients.
 </li>
 <li>
 Develop strategies to increase client engagement and retention.
 </li>
 <li>
 Ensure contracts are in compliance with company policies and regulations.
 </li>
 <li>
 Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.
 </li>
 <li>
 Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)
 </li>
 <li>
 To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
 </li>
 <li>
 Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce
 </li>
 <li>
 To implement the commercial strategy as defined by country/PL Leaders
 </li>
 <li>
 To assess the market for new business opportunities.
 </li>
 <li>
 To set/ review sales strategies to expand customer and activity base.
 </li>
 <li>
 Achieving the given sales &amp; revenue targets
 </li>
 <li>
 Highlighting business lead, and identifying business opportunities
 </li>
 <li>
 Participation / exhibiting in exhibitions
 </li>
 <li>
 Enhancing the clientele in Certification Services
 </li>
 <li>
 Develop and implement effective sales strategies to meet and exceed sales targets.
 </li>
 <li>
 Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
 </li>
 <li>
 Ensure high levels of customer satisfaction by providing exceptional service and support.
 </li>
 <li>
 Monitor market dynamics and competitor activities to adjust sales tactics accordingly.
 
 
 </li>
 </ul>
 
 KPIs (to be amended if necessary)
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 
 <ul>
 <li>
 Achieve Sales, and revenue as per business plan.
 </li>
 <li>
 Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.
 </li>
 <li>
 Account receivables.
 </li>
 <li>
 Compliance with internal and external guidelines, policies, and procedures.
 </li>
 <li>
 Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.
 </li>
 <li>
 To demonstrate ethical and professional behaviours in line with BV Core Values
 </li>
 <li>
 Education: Bachelor's Degree or relevant. MBA will be advantage.
 </li>
 <li>
 Experience: Minimum 3 years of experience in sales
 </li>
 <li>
 Experience in the relevant field.
 </li>
 <li>
 Good communication and writing skills, Fluent in English.
 </li>
 <li>
 A team player.
 </li>
 <li>
 Strong ethics and integrity.
 </li>
 </ul>
</div>

Sr. Sales Associate (Certifications)

Explore 897+ Client service associate in Lahore this May. Find roles across top companies and apply now to boost your career.