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Atheneum

<div>
 
 
 Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
 
 
 
 
 
 
 
 
 
 
 Who We Are:
 
 
 
 
 
 
 Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients&rsquo; decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.
 
 
 
 
 
 Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 As an Associate, you will connect our clients with experts. Your responsibilities include:
 
 <ul>
 <li>
 
 Understanding Client Needs:
 
 Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
 </li>
 <li>
 
 Expert Sourcing and Onboarding:
 
 Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
 </li>
 <li>
 
 Communication and Outreach Skills:
 
 Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
 </li>
 <li>
 
 Adaptability:
 
 Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
 </li>
 <li>
 
 Client Excellence:
 
 Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
 </li>
 <li>
 
 Process Expertise:
 
 Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.
 </li>
 </ul>
 
 
 
 
 
 
 Profiles We Are Seeking
 
 
 
 
 We welcome applications from individuals seeking a corporate career with rapid progression. We are in search of driven, collaborative, resilient, and curious individuals who excel in communication.
 
 
 Proficiency in one or more additional European languages is highly desirable.
 
 
 
 
 
 
 
 Interview Process
 
 
 
 <ul>
 <li>
 
 1st Stage Interview:
 
 Once we have reviewed your application, we will invite you to a 45-minute first stage interview with a member of the Talent team to further understand your motivations for joining us and assess your understanding of Atheneum and the role.
 </li>
 <li>
 
 2nd Stage Interview:
 
 At stage two, you will meet with two of our first line Managers who will ask you further questions about your experience and interest in Atheneum, you will also participate in a short Case Study discussion. This interview will last approximately 60 minutes.
 </li>
 <li>
 
 3rd Stage Interview:
 
 The third and final stage interview will be with two Account Managers who will conduct a Mock Negotiation Call with you and ask you any outstanding questions the team may have. This interview will also last approximately 60 minutes.
 </li>
 </ul>
 
 
 
 
 
 Please note all interviews will be conducted via Microsoft Teams unless stipulated otherwise by a member of the Talent Team.
 
 
 
 
 
 
 
 Job requirements
 
 
 
 
 Profiles We Are Seeking:
 
 
 
 Atheneum strongly believes in the power of diversity. We are
 
 seeking target driven team players
 
 with
 
 excellent emotional intelligence, problem solving and time management skills.
 
 
 <ul>
 <li>
 Bachelors Degree with majors in Business/ Economics/ Marketing
 </li>
 <li>
 Goal oriented, driven, and highly motivated to succeed &amp; take on challenges
 </li>
 <li>
 Excellent time management and prioritization skills
 </li>
 <li>
 We welcome applications from anyone looking for a career in a corporate role that offers fast progression.
 </li>
 <li>
 We are looking for driven, collaborative, resilient, curious individuals who are excellent communicators.
 </li>
 <li>
 Fluency in English is essential, fluency in additional languages is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Company sponsored team events
 </li>
 <li>
 Health insurance
 </li>
 <li>
 EOBI (Employee Old Age Benefit Insurance)
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Internal SWAP program
 </li>
 <li>
 Training and mentorship program
 </li>
 </ul>
 
 
 
 
 Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.
 
</div>

Associate, Client Services

Techionik Ltd

We are looking for a motivated and professional Customer Service Representative Intern to join our team. The ideal candidate will serve as the first point of contact for our customers, ensuring high-quality service, resolving inquiries, and maintaining strong relationships.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues, complaints, and concerns efficiently and professionally.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Coordinate with internal teams to ensure timely resolution of customer requests.</li><li>Provide product or service information to customers as needed.</li><li>Follow company policies and procedures to ensure a consistent and positive customer experience.</li><li>Identify opportunities to improve customer satisfaction and contribute to process enhancements.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Proven experience in a customer service role is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Ability to remain calm and professional under pressure.</li><li>Familiarity with customer service software and tools is an advantage.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative Intern

Crumble Pakistan

Job Description: We are seeking motivated individuals to join our team as Customer Guides (CG). This new role will help enhance the customer experience by greeting and assisting customers, providing information about our products and services, and collecting feedback to improve our offerings.Key Responsibilities:<ul><li>Greet and welcome customers in a friendly and professional manner</li><li>Provide clear information about our products and services</li><li>Collect valuable customer feedback to improve service and product quality</li><li>Assist customers with queries and ensure a positive experience</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Previous experience in customer service preferred</li><li>Ability to work independently and as part of a team</li><li>Professional, approachable demeanor</li><li>Flexible to work mid-shift hours</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Guide

H-Verse Group of Companies

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

AV Private Limited

Job post summaryPay: 45,000.00 (PKR) - 80,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Service Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (UK Based)

Phaedra Solutions

Associate Trainee Business DeveloperLocation: Lahore (Onsite) | Job Type: Full-time, Entry-Level / InternshipRole OverviewWe are looking for a proactive and organized Associate Trainee Business Developer to join our team. This role offers an immersive opportunity to develop skills in international client relations, project management, and growth strategy within a high-growth IT services landscape. Designed for ambitious entry-level professionals, this position provides a bridge into the tech industry through hands-on involvement in global project lifecycles.Key Responsibilities (KPIs)<ul><li>Client Engagement: Execute professional outreach strategies and manage consistent follow-up communications with prospective leads.</li><li>Documentation Management: Assist in the creation and structured organization of critical business documents, such as project proposals, service contracts, and legal agreements.</li><li>Scheduling &amp; Coordination: Manage high-level client meeting calendars and streamline logistics to ensure project timelines are met.</li><li>Market Intelligence: Perform in-depth research on industry trends, competitor landscapes, and potential client profiles to drive informed growth strategies.</li><li>Operational Assistance: Support senior business developers in lead tracking and maintaining real-time accuracy within CRM systems.</li><li>Reporting &amp; Analysis: Draft data-backed reports and presentations for both internal stakeholders and external client reviews.</li><li>Administrative Oversight: Maintain meticulous logs of client interactions and feedback to enhance overall service quality.</li><li>Digital Proficiency: Utilize and master modern productivity suites, specifically ClickUp and GChat, to optimize workflow efficiency.</li></ul>Candidate Requirements<ul><li>Academic Background: Bachelor&rsquo;s degree in Business, Marketing, International Relations, or a relevant discipline.</li><li>Strategic Mindset: A strong grasp of fundamental sales cycles and business development logic.</li><li>Communication Mastery: Developing expertise in executive-level writing and professional email correspondence.</li><li>Technical Adaptability: The capacity to quickly learn new software platforms and execute advanced online research.</li><li>Team Collaboration: Excellent interpersonal skills with a solution-oriented and proactive work ethic.</li><li>Organizational Talent: High attention to detail with the ability to manage complex digital records and multitasking requirements.</li></ul>Contract Details:<ul><li>Length: 3-month initial contract (Internship/Trainee phase).</li><li>Work Environment: Fully in-person (Lahore office).</li></ul>Job Types: Full-time, Internship Contract length: 3 monthsWork Location: In person

Associate Trainee Business Developer

Asaan Home (Pvt) Ltd.

Job Title: Sales AssociateCompany: Asaanhome Location: 34-B, 1st Floor, Sector C Commercial, Bahria Town, Lahore Employment Type: Full-timeAbout AsaanhomeAsaanhome is a fast-growing real estate platform committed to making property buying and selling simple, transparent, and accessible for everyone. We connect clients with trusted projects, smart investment options, and professional guidance.Job SummaryWe are looking for a motivated and customer-focused Sales Associate to join our team. The ideal candidate will handle client inquiries, generate leads, close property sales, and build long-term relationships with buyers and investors.Key Responsibilities<ul><li>Contact and follow up with leads via calls, WhatsApp, and meetings</li><li>Understand client needs and recommend suitable property options</li><li>Present real estate projects clearly and professionally</li><li>Schedule site visits and assist clients throughout the sales process</li><li>Achieve monthly and quarterly sales targets</li><li>Maintain accurate client records and follow-ups in CRM or spreadsheets</li><li>Coordinate with marketing and management teams</li><li>Provide after-sales support to ensure customer satisfaction</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferred)</li><li>1&ndash;3 years of experience in real estate sales, telesales, or customer service</li><li>Strong communication and negotiation skills</li><li>Ability to work with targets and deadlines</li><li>Basic knowledge of property market (plots, apartments, commercial units)</li><li>Proficiency in MS Office / Google Sheets</li><li>Fluent in Urdu, basic English communication</li></ul>What We Offer<ul><li>Competitive basic salary + commission structure</li><li>Professional training and growth opportunities</li><li>Friendly and energetic work environment</li><li>Performance-based incentives and bonuses</li><li>Opportunity to work with top real estate projects</li></ul>How to ApplyInterested candidates can apply by sending their CV to:03004021959Job Types: Full-time, Internship, Fresher Contract length: 6 monthsPay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Sales Associate

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