customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

client services coordinator

Delenzo Technologies

Job Vacancy: Sales &amp; Marketing Coordinator<ul><li>Position: Sales &amp; Marketing Coordinator</li><li>Salary: PKR 60,000 &ndash; 80,000/month</li><li>Experience: Sales coordination and foreign vendor handling experience required</li><li>Probation Period: 3 months</li><li>Office Timings: 9:00 AM &ndash; 6:00 PM</li><li>Working Days: Monday to Friday, Alternate Saturdays Off</li><li>Office Location: High Q Tower, Jail Road, Gulberg V Lahore</li></ul>About the Role Hope Enterprises is looking for a proactive and analytical Sales &amp; Marketing Coordinator to join our team in Lahore. The ideal candidate will be confident in managing communication with international partners and eager to build strong commercial and business management skills across global markets.What you'll do<ul><li>Manage and grow relationships with foreign clients and brands</li><li>Lead commercial discussions, negotiations, and presentations</li><li>Prepare proposals, quotations, and commercial correspondence</li><li>Coordinate internally to deliver on client requirements</li></ul>Requirements:<ul><li>Experience as a Sales Coordinator or in a similar role</li><li>Hands-on experience dealing with foreign vendors and international correspondence</li><li>Strong communication and negotiation skills</li><li>Proficient in MS Office (Excel, Word, Outlook)</li><li>Ability to coordinate sales activities and prepare reports</li><li>Good organizational and time management skills</li><li>Ability to work under pressure and meet deadlines</li><li>Professional attitude with strong follow-up skills</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Sales & Marketing Coordinator

ACT International

<div><div><div><div>Posted date</div> <div>10th July, 2026</div> <div>Last date to apply</div> <div>16th July, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Lahore, Kasur, Nankana Sahib, Sheikhupura, Saiwal, Okara, Pakpatten
</div></div> 
<div><div>Category</div> <div>Development Sector
</div></div> 
<div><div>Type</div> <div>Contractual</div><div></div>
</div> 
<div><div>Experience</div> <div>2 years </div><div>Maximum Age</div> <div>35 years</div></div></div></div>
 <div>Job Purpose

Under the supervision of the Facilitation Centre Coordinator, the Anthropometry Assistant will be responsible for conducting high-quality anthropometric assessments, maintaining accurate programme records, providing nutrition counselling and Social and Behaviour Change Communication (SBCC), and supporting beneficiary services in accordance with Benazir Nashonuma Programme (BNP) protocols. The incumbent will ensure quality service delivery, accurate reporting, and compliance with programme and organizational standards.

Key Responsibilities
<ul><li>Conduct accurate anthropometric assessments, including MUAC, weight, height/length, and oedema screening for children and Pregnant and Lactating Women (PLWs) in accordance with BNP protocols and quality standards.</li>
<li>Maintain and update TSFP, SAM/MAM, anthropometric registers, referral slips, and other programme records, ensuring accuracy, completeness, and confidentiality.</li>
<li>Provide nutrition counselling and deliver Social and Behaviour Change Communication (SBCC) sessions on maternal, infant and young child nutrition, hygiene practices, health-seeking behaviours, and the appropriate use of Specialized Nutritious Food (SNF).</li>
<li>Ensure all anthropometric equipment is functional, calibrated, clean, safely stored, and readily available for service delivery.</li>
<li>Support the Facilitation Centre Coordinator in preparing and submitting daily, weekly, monthly, and Monthly Data Review (MDR) reports with complete and accurate data.</li>
<li>Assist in managing beneficiary flow and crowd management to ensure organized, efficient, and beneficiary-friendly service delivery.</li>
<li>Support identification, follow-up, documentation, and referral tracking of defaulters and due cases, particularly Severe Acute Malnutrition (SAM) and Moderate Acute Malnutrition (MAM) beneficiaries.</li>
<li>Coordinate effectively with Facilitation Centre staff, health facility personnel, community stakeholders, and beneficiaries to facilitate smooth programme implementation.</li>
<li>Ensure compliance with programme guidelines, safeguarding principles, infection prevention and control measures, occupational health and safety standards, and organizational policies.</li>
<li>Perform any other programme-related duties assigned by the Facilitation Centre Coordinator or Supervisor.</li>
</ul>Required Qualifications &amp; Experience
<ul><li>Bachelor's degree in Nutrition, Dietetics, Public Health, Food Science, Nursing, or another relevant health-related discipline from a recognized institution.</li>
<li>Minimum 1&ndash;2 years of relevant experience in anthropometric screening, nutrition programmes, CMAM, TSFP, maternal and child health, or humanitarian/development programmes.</li>
<li>Previous experience with the Benazir Nashonuma Programme (BNP), WFP-supported programmes, UNICEF, or government health and nutrition initiatives will be an added advantage.</li>
</ul>Required Skills &amp; Competencies
<ul><li>Sound knowledge of anthropometric measurement techniques and nutrition screening.</li>
<li>Familiarity with CMAM, TSFP, SAM/MAM case management, and nutrition counselling.</li>
<li>Good record-keeping, reporting, and documentation skills.</li>
<li>Strong interpersonal and communication skills with the ability to work effectively with beneficiaries and communities.</li>
<li>Ability to work under pressure while maintaining accuracy and professionalism.</li>
<li>Basic computer skills, including MS Office applications.</li>
<li>Fluency in Urdu; proficiency in the local language of the duty station will be an advantage.</li>
</ul>
ACT International has a zero-tolerance policy towards Sexual Exploitation and Abuse (SEA), sexual harassment, child abuse, and all forms of abuse and exploitation

Applications will be reviewed on a rolling basis. ACT International reserves the right to close this vacancy before the advertised closing date if a suitable candidate is identified. Early applications are strongly encouraged.</div>

Anthropometry Assistant - Lahore Region & Saiwal Region

FineXcloud

Job Description:We are looking for a Client Onboarding Specialist to ensure a smooth and positive onboarding experience for new clients. The ideal candidate will guide clients through the initial setup process, provide product information, and ensure they understand how to use our services effectively.Key Responsibilities:<ul><li>Respond to new client inquiries via calls, messages, and email.</li><li>Coordinate with internal teams to ensure successful client setup.</li><li>Provide guidance on products/services.</li><li>Understand client requirements and provide appropriate solutions.</li><li>Maintain accurate client records and onboarding documentation.</li><li>Address client questions and resolve onboarding issues promptly.</li><li>Ensure a positive client experience and build strong relationships.</li></ul>Requirements:<ul><li>A bachelor's degree in business, HR, marketing, or a related field is required.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Experience with CRM or ERP systems is a plus.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client onboarding specialist

Booknrent

About the RoleWe're looking for a Customer Support Coordinator to join our team and manage the guest experience across Online Travel Agency (OTA) platforms such as Airbnb and Vrbo. This is a customer-facing role focused on guest communication, and complaint resolution &mdash; ideal for someone who thrives in a fast-paced, hospitality-driven environment.Key Responsibilities<ul><li>Handle guest inquiries and requests through calls, chats, and emails, with a primary focus on OTA platforms (Airbnb, Vrbo, and similar).</li><li>Manage reservations, bookings, and guest requests from inquiry to check-out.</li><li>Resolve guest complaints professionally, efficiently, and with a solutions-first mindset.</li><li>Maintain accurate records using CRM and data entry tools.</li><li>Negotiate rates and upsell services/add-ons where appropriate.</li><li>Build and maintain strong guest relationships to encourage repeat bookings and positive reviews.</li><li>Ensure a consistently high level of guest satisfaction across all touchpoints.</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer service, hospitality, or a related field.</li><li>Excellent English communication skills (spoken &amp; written) &mdash; non-negotiable.</li><li>Strong problem-solving abilities and a calm, professional approach under pressure.</li><li>Good interpersonal and negotiation skills.</li><li>Good computer proficiency.</li><li>Familiarity with CRM software and data entry tools is a plus.</li><li>Prior exposure to OTA platforms (Airbnb, Vrbo, Booking.com, etc.) is a strong advantage.</li><li>Ability to maintain accurate guest records and a well-organized knowledge base.</li></ul>Benefits<ul><li>Competitive salary</li><li>One-time meal provided</li><li>Paid leaves</li><li>Growth &amp; career development opportunities</li><li>Professional and supportive work environment</li></ul>Pay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Support Coordinator

Accountax Accounting & Taxation Services

Business Development Associate &mdash; Accountax (Lahore Office)About the Role Accountax, a UAE-based Audit and Tax Services firm with back-office operations in Lahore, is hiring a Business Development Associate to support our sales and growth initiatives. This is an excellent entry point for early-career professionals looking to build a career in B2B sales, client communication, and lead generation &mdash; with direct exposure to our UAE client base and mentorship from our Business Development Manager.Key Responsibilities<ul><li>Conduct market research to identify potential clients and business opportunities</li><li>Generate leads through cold calling, email outreach, LinkedIn networking, and referrals</li><li>Reach out to prospective clients to introduce Accountax's services</li><li>Schedule meetings, calls, and presentations with potential clients</li><li>Follow up with prospects to maintain engagement and move opportunities forward</li><li>Support the sales team in closing deals and managing client communications</li><li>Track and report progress on lead generation and sales activities</li></ul>Requirements<ul><li>0&ndash;2 years of experience in sales, business development, customer service, or a related field</li><li>Fresh graduates with strong communication skills are encouraged to apply</li><li>Strong verbal and written communication skills in English</li><li>Basic understanding of sales processes and client relationship management</li><li>Self-motivated, target-driven, and eager to learn</li></ul>Education<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field</li><li>Relevant internships in sales, marketing, or customer engagement are a plus</li></ul>What We Offer<ul><li>Fixed salary of Rs 40,000&ndash;45,000/month plus performance-based incentives</li><li>Direct mentorship and structured onboarding from our BD Manager</li><li>Exposure to international (UAE) clients and cross-border business development</li><li>Clear career progression path within the sales function</li></ul>Industry: Accounting &amp; Taxation Services (UAE-based firm, Lahore back-office) Work Mode: On-site &mdash; Johar Town, Lahore Working Hours: Monday&ndash;Saturday, 10:00 AM &ndash; 7:00 PMPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Associate - Accountaxuae (Lahore Office)

SysMD

Maxobiz is a dynamic and innovative software house serving international clients in 30+ countries with different niches. Our dedicated team of professionals collaborates to deliver exceptional web development, design, and marketing services, facilitating and maximizing businesses worldwide. We are seeking a Cold Caller with at least 1 year of hands-on experience in outbound calling, international client communication, and appointment setting to join our team.Job Responsibilities:1. Outbound Calling on Qualified Leads<ul><li>Contact qualified and relevant leads provided by the Lead Generation team.</li><li>Make outbound calls to potential international clients to introduce Maxobiz and its digital, software, design, automation, and marketing services.</li><li>Follow assigned calling lists, campaign instructions, lead notes, and calling priorities.</li><li>Ensure all calls are handled professionally, confidently, and in clear, fluent English.</li><li>Focus on engaging prospects, creating initial interest, and identifying genuine business opportunities.</li></ul>2. Sales Pitch and Service Positioning<ul><li>Present Maxobiz&rsquo;s services in a clear, concise, and business-focused manner according to the prospect&rsquo;s industry, needs, and pain points.</li><li>Explain how Maxobiz can support businesses through website development, application development, UI/UX design, branding and design, graphic design, digital marketing, SEO, AI solutions, business automation, CRM/HRMS solutions, n8n, UiPath, Blue Prism, GoHighLevel, Microsoft services, and other custom digital solutions.</li><li>Adapt the pitch according to the prospect&rsquo;s business type, current challenges, and level of interest.</li><li>Communicate the value of Maxobiz&rsquo;s services without making final pricing, technical, timeline, or contractual commitments.</li><li>Maintain a professional, persuasive, and client-focused communication style.</li></ul>3. Requirement Discovery, Pain-Point Identification, and Solution Hook<ul><li>Ask relevant discovery questions to understand the prospect&rsquo;s business needs, current challenges, existing solutions, and potential service requirements.</li><li>Identify pain points related to digital presence, software systems, workflow automation, lead generation, branding, marketing, customer experience, or operational efficiency.</li><li>Understand the prospect&rsquo;s current process, level of satisfaction with existing solutions or vendors, urgency, decision-making process, and willingness to explore alternatives.</li><li>Connect the prospect&rsquo;s challenges with relevant Maxobiz services and position the solution in a practical, business-friendly manner.</li><li>Create enough interest for the prospect to continue the discussion with the Business Development team.</li></ul>4. Lead Qualification and Business Development Handoff<ul><li>Assess the prospect&rsquo;s interest level, requirement seriousness, business relevance, and readiness for a detailed discussion.</li><li>Identify whether the lead should be followed up, nurtured, or handed over to the Business Development team.</li><li>Schedule meetings, discovery calls, or consultation calls with interested prospects for the Business Development team.</li><li>Share accurate lead details, call notes, client requirements, objections, interest level, and next steps before handoff.</li><li>Ensure a smooth transition from the cold-calling stage to the Business Development stage for further discussion and closing.</li></ul>5. Follow-up Calling and Lead Nurturing<ul><li>Conduct timely follow-up calls with prospects who show interest but are not ready for an immediate meeting or decision.</li><li>Reconnect with prospects based on agreed timelines, callback requests, or previous call outcomes.</li><li>Maintain consistent communication with warm or interested leads until they are ready for handoff or further action.</li><li>Follow up with prospects where required to confirm meeting attendance and reduce no-shows.</li><li>Keep all follow-ups professional, organized, and aligned with the sales process.</li></ul>6. Objection Handling and Call Control<ul><li>Handle common objections professionally, including lack of interest, no current requirement, budget concerns, existing vendor relationships, or requests for more information.</li><li>Keep conversations focused, respectful, and goal-oriented while attempting to create interest in Maxobiz&rsquo;s services.</li><li>Use approved scripts, talking points, and objection-handling guidelines while maintaining a natural speaking style.</li><li>Identify whether an objection is genuine, temporary, or an opportunity for future follow-up.</li><li>Escalate interested, serious, or complex conversations to the Business Development team instead of attempting to close independently.</li></ul>7. CRM Updates, Reporting, and Internal Coordination<ul><li>Maintain accurate records of calls, responses, lead status, follow-up dates, requirements, objections, and important conversation notes.</li><li>Update CRM, Google Sheets, Microsoft Excel, or any assigned lead management system regularly and accurately.</li><li>Categorize leads properly based on call outcome, interest level, required service, follow-up status, and handoff status.</li><li>Coordinate with the Lead Generation team regarding lead quality, incorrect data, unreachable contacts, response trends, and campaign feedback.</li><li>Coordinate with the Business Development team to ensure interested prospects are properly handed over and no opportunity is missed.</li><li>Achieve assigned daily, weekly, and monthly targets for calls, connected calls, follow-ups, interested prospects, and meetings scheduled.</li><li>Continuously improve call quality, pitch delivery, objection handling, and conversion rate through feedback and practice.</li></ul>Requirements:<ul><li>1 to 3 years of relevant experience in cold calling, outbound sales, appointment setting, telemarketing, sales development, or international client communication.</li><li>Experience calling international prospects, preferably in the U.S., U.K., Canada, Australia, or other English-speaking markets.</li><li>Prior experience in IT services, software services, web development, app development, digital marketing, SaaS, software house, or B2B service sales will be strongly preferred.</li><li>Experience converting qualified leads into interested prospects, scheduled meetings, or sales opportunities.</li><li>Familiarity with working on provided lead lists, calling campaigns, follow-up sheets, CRM systems, or sales pipelines.</li><li>Clear, fluent, and professional English speaking skills are mandatory.</li><li>Strong pronunciation, listening ability, call handling, and conversational confidence.</li><li>Ability to explain services clearly without sounding scripted, robotic, or overly technical.</li><li>Ability to understand the prospect&rsquo;s concerns, ask relevant questions, and respond professionally.</li><li>Strong persuasion, objection handling, and client engagement skills.</li><li>Strong understanding of outbound calling, sales pitching, follow-ups, and appointment setting.</li><li>Ability to create interest, identify pain points, and hook prospects with relevant solutions.</li><li>Ability to handle rejection, objections, and low-interest responses professionally.</li><li>Ability to qualify interest and identify whether a prospect should be followed up, nurtured, or handed over to the Business Development team.</li><li>Target-oriented mindset with the ability to meet daily, weekly, and monthly calling and meeting-setting goals.</li><li>Basic understanding of IT, software, digital, design, automation, and marketing services.</li><li>Ability to understand and discuss business needs related to websites, mobile apps, custom software, UI/UX design, branding, digital marketing, SEO, automation, CRM/HRMS systems, AI solutions, and related digital services.</li><li>Ability to connect client pain points with relevant services in simple, business-friendly language.</li><li>Willingness to continuously learn Maxobiz&rsquo;s services, case studies, target industries, and selling points.</li><li>Basic working knowledge of CRM systems, Google Sheets, Microsoft Excel, or similar lead tracking tools.</li><li>Ability to maintain accurate call records, follow-up notes, lead status, and meeting details.</li><li>Good attention to detail in updating lead information and sharing proper handoff notes with the Business Development team.</li><li>Ability to work with call scripts, sales notes, lead sheets, and reporting formats.</li><li>Confident, energetic, disciplined, and result-driven.</li><li>Strong follow-up discipline and ownership of assigned leads.</li><li>Professional attitude with the ability to represent Maxobiz positively in client-facing communication.</li><li>Comfortable working in a target-based sales environment.</li><li>Ability to coordinate effectively with the Lead Generation team and Business Development team.</li></ul>Working Conditions:<ul><li>Location / Work Arrangement:</li><li>Male candidates: On-site, Gulberg 3, Lahore</li><li>Female candidates: Remote</li><li>Remote Work Requirement for Female Candidates: Stable internet connection and electricity backup are mandatory.</li><li>Working Days: Monday to Friday</li><li>Working Hours:</li><li>Full-time: 05:00 PM to 02:00 AM (PKT)Part-time: 09:00 PM to 01:00 AM (PKT)</li><li>Employment Type: Full-time and part-time opportunities available</li><li>Compensation: Up to PKR 90,000 per month plus commission, based on experience, skills, working arrangement, and performance.</li></ul>Job Type: Full-timePay: Up to Rs90,000.00 per monthApplication Question(s):<ul><li>Are you looking for a full-time role, part-time role, or both?</li><li>Please state your current salary.</li><li>Please state your expected salary.</li><li>How many years of Cold Calling Experience for Software / IT Services do you currently have? </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Work Location: In person

Cold Caller

Senew

Please apply through: https://forms.clickup.com/9018798878/f/8crzwry-28678/7O6JWSPLV01P3K8TSDSenior Business Development ExecutiveCompany: Senew Tech Location: Lahore ( Faisal Town) Employment Type: Full-Time Shift Timing: 2:00 PM &ndash; 11:00 PMJob OverviewSenew Tech is seeking an experienced and results-driven Senior Business Development Executive to join our growing team. The ideal candidate will have a strong background in business development, international client acquisition, and online bidding platforms, with proven experience in generating business opportunities and building long-term client relationships.Key Responsibilities<ul><li>Identify and pursue new business opportunities through platforms such as Upwork and other freelance marketplaces.</li><li>Manage the complete bidding process, including project research, proposal writing, client communication, and follow-ups.</li><li>Develop effective strategies to acquire international clients and increase company revenue.</li><li>Build and maintain strong relationships with existing and potential clients.</li><li>Conduct client meetings and communicate professionally with international customers.</li><li>Analyze market trends and identify opportunities for business growth.</li><li>Achieve assigned business development targets and KPIs.</li></ul>Requirements<ul><li>Minimum 3 years of professional experience in Business Development (preferably in IT/software services).</li><li>Proven experience with Upwork bidding and winning projects.</li><li>Excellent English communication skills (both written and verbal).</li><li>Strong proposal writing, negotiation, and client handling skills.</li><li>Ability to understand client requirements and present suitable solutions.</li><li>Self-motivated, target-oriented, and capable of working independently.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Collaborative and supportive work environment.</li><li>Opportunity to work with international clients.</li></ul>If you have the required experience and skills to drive business growth, we would love to hear from you.Apply now and become a part of Senew Tech's growing team.Work Location: In person

Senior Business Developer

Explore 129+ Client services coordinator in Lahore this August. Find roles across top companies and apply now to boost your career.