service coordinator

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customer service representative Jobs in Qatar

customer service representative

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client services manager

Bridgezon Services

Job Title: Client Services Manager Company: Bridgezon Services Location: Msheireb, Doha, Qatar Salary: QAR 23,000 per monthJob Description: Bridgezon Services is seeking a highly professional and client-focused Client Services Manager to oversee client relationships and ensure the delivery of high-quality service at our Msheireb office in Doha. The ideal candidate will act as the main point of contact for key clients, ensuring satisfaction, retention, and long-term business growth.Key Responsibilities:<ul><li>Manage and maintain strong relationships with assigned clients</li><li>Serve as the primary point of contact for client inquiries and service delivery</li><li>Ensure client needs are met effectively and in a timely manner</li><li>Coordinate with internal teams to deliver services and resolve issues</li><li>Monitor client satisfaction and implement improvement strategies</li><li>Prepare reports on client performance, feedback, and service outcomes</li><li>Identify opportunities for upselling and business expansion</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field</li><li>Proven experience in client services, account management, or customer relationship roles</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Excellent problem-solving and organizational abilities</li><li>Ability to manage multiple clients and priorities effectively</li></ul>Benefits:<ul><li>Competitive salary of QAR 23,000 per month</li><li>Opportunity to work with high-value clients in a professional environment</li><li>Career growth and development opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.نوع الوظيفة: دائمالراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Client Services Manager

EasyMarketing Digital Solutions & Business Services Ltd.

About the RoleEasyMarketing Digital Solutions &amp; Business Services Ltd. operates within the digital marketing and business services sector, supporting brand growth, online visibility, and customer engagement through digital platforms. Organizations in this space typically provide services such as SEO, content creation, and digital advertising strategies.We are seeking a Client Services Manager to oversee client relationships, coordinate service delivery, and ensure effective communication between teams and stakeholders. In this role, you will manage client interactions, monitor service performance, and support overall operational efficiency.This position is ideal for professionals who are organized, client-focused, and experienced in managing service delivery within digital or service-oriented environments.Why Join Us?Digital Marketing Environment Work within a company focused on marketing solutions and business growth.Client-Focused Role Take ownership of client relationships and service coordination.Operational Impact Contribute to improved client satisfaction and service quality.Career Growth Opportunities to advance into senior management roles.Key ResponsibilitiesClient Relationship Management<ul><li>Manage client communications and service expectations</li><li>Ensure timely response to client needs and requests</li></ul>Service Coordination<ul><li>Oversee delivery of digital services and workflows</li><li>Ensure alignment between teams and client requirements</li></ul>Performance Monitoring<ul><li>Track service outcomes and client satisfaction metrics</li></ul>Process Improvement<ul><li>Support development of efficient service processes</li></ul>Reporting &amp; Documentation<ul><li>Prepare reports and maintain client records</li></ul>What We Are Looking ForExperience<ul><li>4&ndash;8 years of experience in client services, operations, or related roles</li></ul>Skills<ul><li>Strong communication and interpersonal abilities</li><li>Organizational and coordination skills</li><li>Problem-solving and decision-making capabilities</li></ul>Core Competencies<ul><li>Client-focused mindset</li><li>Adaptability and initiative</li><li>Team collaboration</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field preferred</li></ul>الراتب المدفوع: QAR١٨٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Hutch and Susan Consulting & Lifestyle Services LLC

About the Role: Hutch and Susan Consulting and Lifestyle Services LLC is seeking a highly experienced and client-focused Senior Lifestyle Consulting Manager to lead premium lifestyle advisory and consulting services in Doha, Qatar. This role focuses on delivering personalized lifestyle solutions, managing high-net-worth clients, and overseeing service operations across luxury and personal development offerings.Key Responsibilities:<ul><li>Lifestyle Consulting: Provide tailored advisory services (luxury services, relocation, personal development, concierge-style support)</li><li>Client Management: Build and manage relationships with high-net-worth individuals and premium clients</li><li>Service Delivery: Ensure high-quality execution of lifestyle and consulting services</li><li>Business Development: Identify new opportunities and expand client base</li><li>Market Insights: Monitor trends in luxury lifestyle, wellness, and premium services</li><li>Operations Management: Oversee service coordination and program execution</li><li>Team Leadership: Manage consultants, coordinators, and service staff</li></ul>What We Are Looking For:<ul><li>Experience: Senior-level experience in consulting, lifestyle management, or premium client services</li><li>Skills: Strong interpersonal, advisory, and leadership capabilities</li><li>Education: Degree in Business, Hospitality, or related field</li><li>Industry Knowledge: Experience in luxury services, consulting, or client advisory</li><li>Leadership: Ability to manage client portfolios and service teams</li></ul>Why Join Us:<ul><li>Premium Services Exposure: Work in lifestyle consulting and high-end client services</li><li>Client-Focused Role: Engage with high-value and international clients</li><li>Career Growth: Opportunities for advancement into director-level roles</li><li>Dynamic Environment: Work in a personalized and service-driven industry</li></ul>نوع الوظيفة: دوام كامل, دائمالراتب المدفوع: QAR١٥٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Senior Lifestyle Consulting Manager

IHS Global

IHS GLOBAL LIMITED LLC is a logistics and supply chain soutions that keeps the products and goods moving around the world. So right now we are seeking 2 Account manager B2B to keep the ball rolling. Transactions and deals with our partners globally.About the role We are seeking a proactive B2B Account Manager based in Doha to manage key client relationships, retain and grow revenue, and act as the primary commercial and strategic contact for assigned accounts. The role requires strong relationship management, commercial acumen, and the ability to coordinate cross-functional teams to deliver solutions aligned with client objectives.Key responsibilities<ul><li>Account ownership: Serve as main point of contact for assigned corporate accounts; develop account plans and long-term strategies to maximise customer lifetime value.</li><li>Relationship management: Build and nurture senior stakeholder relationships; conduct regular business reviews and escalate issues proactively.</li><li>Revenue retention &amp; growth: Manage renewals, identify upsell/cross-sell opportunities, and meet or exceed account revenue and retention targets.</li><li>Onboarding &amp; implementation: Coordinate onboarding, handover to delivery teams, and ensure smooth implementation and adoption of products/services.</li><li>Contract &amp; commercial management: Prepare proposals, negotiate terms, manage pricing and invoicing issues in collaboration with legal and finance.</li><li>Account performance &amp; reporting: Maintain accurate account records and forecasts in CRM; deliver regular reports and insights on account health and pipeline.</li><li>Issue resolution: Act as escalation point to resolve service or delivery issues rapidly and maintain high customer satisfaction.</li><li>Market &amp; client insight: Gather customer feedback and market intelligence to inform product, pricing, and service improvements.</li><li>Cross-functional coordination: Work with sales, delivery, product, and finance to ensure client commitments are met and to drive value for both client and company.</li><li>Compliance: Ensure all activities adhere to local regulations and company policies.</li></ul>Qualifications &amp; experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (or equivalent experience).</li><li>2&ndash;5 years&rsquo; experience in B2B account management, client services, or customer success; experience in Doha/Qatar or GCC markets preferred.</li><li>Demonstrated track record of retaining and growing corporate accounts.</li><li>Strong negotiation, stakeholder management, and presentation skills.</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot) and account management tools.</li><li>Excellent written and verbal communication in English; Arabic proficiency is an advantage.</li><li>Valid work authorization to work in Qatar.</li></ul>Competencies &amp; attributes<ul><li>Client-focused: Prioritises customer success and long-term relationships.</li><li>Commercially minded: Understands revenue drivers and contract dynamics.</li><li>Problem-solver: Resolves client issues decisively and escalates appropriately.</li><li>Organised: Strong project-management skills and attention to detail.</li><li>Collaborative: Works effectively across internal teams and with external partners.</li><li>Culturally aware: Sensitive to local business practices and multicultural environments.</li></ul>Compensation &amp; benefits (example)<ul><li>Competitive base salary plus performance-related bonus or commission.</li><li>Health insurance and statutory benefits as per Qatari regulations.</li><li>Professional development and training opportunities.</li><li>Mobile and travel allowance where applicable.</li></ul>الراتب المدفوع: QAR٢٥٫٠٠&nbsp;لكل ساعةموقع العمل: بشكل شخصي

Account Manager (B2B)

ALLIANCE BUSINESS CENTERS NETWORK

About the role We are seeking an experienced B2B Account Manager based in Doha to own assigned corporate accounts, retain and grow revenue, and act as the strategic commercial partner for clients. The role requires strong stakeholder management, commercial acumen, and the ability to coordinate cross‑functional teams to deliver customer value.Key responsibilities<ul><li>Account ownership: Develop and execute account plans to maximise customer lifetime value and achieve revenue, retention, and growth targets.</li><li>Relationship management: Build and maintain trusted relationships with senior client stakeholders; run regular business reviews and executive briefings.</li><li>Revenue growth &amp;* renewals:* Drive renewals, upsell and cross‑sell opportunities; prepare commercial proposals and negotiate commercial terms.</li><li>Onboarding &amp;* adoption:* Manage onboarding, handover to delivery teams, and ensure successful implementation and client adoption of products/services.</li><li>Performance reporting: Maintain accurate account records and forecasts in CRM; produce account health reports, KPIs, and client performance dashboards.</li><li>Issue escalation &amp;* resolution:* Act as primary escalation point to resolve service, delivery, or contractual issues quickly and maintain high customer satisfaction.</li><li>Contract &amp;* commercial management:* Coordinate contract reviews, pricing, invoicing and collections with legal and finance teams.</li><li>Client insight &amp;* feedback:* Capture client requirements and market intelligence to inform product, pricing and service improvements.</li><li>Cross‑functional coordination: Collaborate with sales, product, delivery, operations and finance to deliver on client commitments and drive value realisation.</li><li>Compliance &amp;* local practice:* Ensure account activities comply with Qatari regulations and reflect local business customs.</li></ul>Qualifications &amp; experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Finance or related field (or equivalent experience).</li><li>2&ndash;5 years&rsquo; experience in B2B account management, customer success, or client services; experience in Doha/Qatar or the GCC preferred.</li><li>Proven track record of retaining and growing corporate accounts and meeting revenue targets.</li><li>Strong negotiation, presentation and stakeholder‑management skills.</li><li>Proficiency with CRM systems (Salesforce, HubSpot or similar) and account management tools.</li><li>Excellent written and verbal English; Arabic proficiency is an advantage.</li><li>Valid work authorisation for Qatar.</li></ul>Core competencies<ul><li>Client‑centric: Prioritises customer outcomes and long‑term relationships.</li><li>Commercially minded: Understands margin, pricing and contract dynamics.</li><li>Problem solver: Acts decisively to resolve client issues and escalations.</li><li>Organised: Effective project and time‑management skills.</li><li>Collaborative: Influences cross‑functional teams and external partners.</li><li>Culturally aware: Comfortable working in multicultural environments and sensitive to local norms.</li></ul>Compensation &amp; benefits (example)<ul><li>Competitive base salary plus performance bonus or commission.</li><li>Health insurance and statutory benefits per Qatari regulations.</li><li>Professional development opportunities and allowances.</li><li>Mobile and travel allowance (where applicable).</li></ul>Pay: QAR35.25 - QAR45.20 per hourWork Location: In person

AQUA CLEAN

Job Description:<ul><li>Manage and oversee integrated facilities management services including cleaning, housekeeping, waste management, pest control, and other soft services.</li><li>Ensure all services are delivered in accordance with contractual obligations, company policies, and client expectations.</li><li>Maintain strict compliance with healthcare operational standards, infection control protocols, and safety regulations.</li><li>Lead, supervise, and coordinate operational teams to ensure efficient service delivery and workforce productivity.</li><li>Monitor service performance through KPIs, audits, inspections, and client feedback.</li><li>Develop and implement operational plans, schedules, and service improvement initiatives.</li><li>Maintain strong client relationships and serve as the primary liaison between the company and the client organization.</li><li>Ensure adequate staffing levels, training, and workforce management to meet operational requirements.</li><li>Manage budgets, cost controls, and resource allocation related to service delivery.</li><li>Prepare operational reports, performance reviews, and compliance documentation.</li><li>Address operational challenges, complaints, or service disruptions promptly and effectively.</li><li>Ensure adherence to company health, safety, environmental, and quality standards.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree or Diploma in Facilities Management, Healthcare Operations, Business Administration, or a related field.</li><li>Minimum 10 years of experience in facilities management, specifically in soft services operations.</li><li>Minimum 5 years of experience managing services in healthcare facilities such as hospitals, clinics, or medical centers.</li><li>Joint Commission International (JCI) awareness; Key Performance Indicator (KPI) management; incident management; Health &amp; Safety (HSE) induction</li><li>Strong communication and client relationship management abilities.</li><li>Ability to manage multiple services and operational priorities in a high-demand environment.</li><li>Proficiency in reporting, documentation, and performance monitoring systems.</li><li>Knowledge of health and safety regulations applicable to healthcare and facilities management operations.</li></ul>Work Location: In person

Integrated Services Contract Manager

Saan Royal LLC

Royal Services CoordinatorCompany: Saan Royal LLC Location: Doha, QatarPosition Overview: Saan Royal LLC is seeking a highly organized, discreet, and service-oriented Royal Services Coordinator to manage and deliver exceptional support for VIP and royal clientele. This role requires impeccable attention to detail, cultural awareness, and the ability to anticipate client needs while maintaining the highest standards of confidentiality and professionalism.Key Responsibilities:<ul><li>Coordinate and oversee all aspects of VIP and royal client services, ensuring a seamless and luxurious experience</li><li>Act as the primary point of contact for high-profile clients, managing requests with efficiency and discretion</li><li>Plan and organize travel arrangements, accommodations, and itineraries tailored to client preferences</li><li>Liaise with internal departments and external partners to ensure service excellence at all touchpoints</li><li>Anticipate client needs and proactively resolve issues before they arise</li><li>Maintain strict confidentiality regarding client information and activities</li><li>Ensure all services align with cultural sensitivities and royal protocols</li><li>Monitor service delivery standards and continuously identify areas for improvement</li><li>Prepare detailed reports and maintain accurate records of client interactions and preferences</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field</li><li>Minimum of 3&ndash;5 years of experience in luxury hospitality, VIP services, or a similar role</li><li>Strong understanding of high-end service standards and royal protocols</li><li>Excellent communication and interpersonal skills</li><li>High level of discretion, professionalism, and emotional intelligence</li><li>Strong organizational and multitasking abilities</li><li>Fluency in English required; Arabic is highly preferred</li><li>Ability to work flexible hours, including weekends and holidays as needed</li></ul>Key Competencies:<ul><li>Attention to detail</li><li>Problem-solving and adaptability</li><li>Cultural awareness and sensitivity</li><li>Time management and prioritization</li><li>Customer-centric mindset</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunity to work with prestigious clientele</li><li>Professional growth in a dynamic and high-standard environment</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل عامموقع العمل: بشكل شخصي

Royal Services Coordinator

Explore 2019+ Client services manager in Qatar this May. Find roles across top companies and apply now to boost your career.

2019 client services manager jobs In Qatar

Client Services Manager

Client Services Manager

Senior Lifestyle Consulting Manager

Account Manager (B2B)

Account Manager (B2B)

Integrated Services Contract Manager

Royal Services Coordinator