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call center representative

client services representative

StudyWise

<div>
 
 Job description
 
 The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
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 Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.
 
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 Engage potential clients, answer basic questions about immigration services.
 
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 Serve as the first point of contact for clients seeking skilled immigration advice.
 
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 Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
 
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 Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
 
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 Maintain open communication between clients and advisors to ensure effective and timely service delivery.
 
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 Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
 
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 Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
 
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 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 Requirements
 
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 Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field
 
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 </ul>
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 Experience:
 
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 </ul>
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 0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)
 
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 </ul>
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 Previous experience in immigration is a plus but not required.
 
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 </ul>
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 Skills &amp; Competencies:
 
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 Strong communication and interpersonal skills.
 
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 </ul>
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 Excellent organizational and time-management abilities.
 
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 </ul>
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 Ability to handle multiple tasks and manage conflicting priorities.
 
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 </ul>
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 Basic understanding of skilled immigration processes and requirements is advantageous.
 
 
 
 
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 </ul>
 Benefits
 
 
 
 
 Benefits
 
 
 
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 Opportunity to work in a fast-paced and dynamic environment.
 
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 Make a real impact on the company's growth and success.
 
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 Be part of a collaborative and supportive team.
 
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 Personal Loans
 
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 Free online doctor consultations
 
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 Monthly engagement activities
 
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 </ul>
</div>

Client Calling Representative

Blue Group Of Companies

Job Summary We are seeking a dynamic and enthusiastic Customer Relations Representative to join our team! In this vital role, you will be the primary point of contact for our valued clients, delivering exceptional customer support and fostering positive relationships. Your energetic approach will help resolve inquiries efficiently, promote our services, and ensure every customer feels valued and understood. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity to make a meaningful impact while advancing your career.Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat in multiple languages as required.</li><li>Provide outstanding client services by addressing questions, resolving issues, and offering tailored solutions.</li><li>Conduct outbound calling campaigns to follow up with clients, gather feedback, or promote new products and services.</li><li>Maintain accurate records of customer interactions through detailed data entry and CRM (Customer Relationship Management) systems.</li><li>Assist customers with account management tasks such as updating information, processing transactions, or handling cash when necessary.</li><li>Demonstrate excellent phone etiquette and communication skills to ensure a positive customer experience at all times.</li><li>Collaborate with team members to share insights, improve service processes, and achieve departmental goals.</li><li>Analyze customer feedback and interaction data to identify trends and suggest improvements for service delivery.</li><li>Support the team with administrative tasks including typing reports, managing documentation, and maintaining organized records.</li><li>Uphold company standards for professionalism and confidentiality while providing consistent client support.</li></ul>Experience<ul><li>Previous call center experience or customer support roles is highly preferred.</li><li>Proven ability in outbound calling, sales support, or client services environments.</li><li>Strong data entry skills with attention to detail and accuracy.</li><li>Familiarity with Microsoft Office Suite (Word, Excel) and basic computer skills.</li><li>Experience handling cash transactions or cash handling procedures is a plus.</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively.</li><li>Excellent communication skills in English; additional language proficiency is an advantage.</li><li>Demonstrated analysis skills to interpret customer data and improve service quality.</li><li>Knowledge of call center operations, phone etiquette standards, and customer relationship management tools enhances success in this role. Join us in delivering exceptional service that builds lasting relationships! We are committed to supporting your growth through comprehensive training and ongoing development opportunities&mdash;empowering you to excel as a Customer Relations Representative in a vibrant team environment!</li></ul>Job Type: Full-timeWork Location: In person

Client Relations Representative

French Medical Aesthetics

We are looking for a professional, confident, and well-spoken Customer Service Representative (CSR) to join our aesthetic clinic. The ideal candidate must have prior experience handling clients in the beauty, aesthetics, dermatology, or healthcare sector.Job Responsibilities<ul><li>Handle incoming calls, WhatsApp inquiries, and online messages professionally.</li><li>Guide clients regarding treatments, procedures, packages, and pricing.</li><li>Schedule and manage appointments efficiently.</li><li>Maintain client records and follow-up lists.</li><li>Coordinate with doctors, aestheticians, and front desk for smooth clinic operations.</li><li>Ensure high-level customer satisfaction and a welcoming experience for every client.</li><li>Handle walk-in clients with confidence and provide treatment recommendations.</li><li>Manage daily reports, bookings, and confirmations.</li><li>Assist with clinic promotions, offers, and social media inquiries.</li></ul>Requirements<ul><li>Previous experience in an Aesthetic Clinic, Dermatology Center, or Wellness Spa is REQUIRED.</li><li>Excellent communication skills (English &amp; Urdu).</li><li>Strong customer handling and convincing ability.</li><li>Knowledge of aesthetic treatments (HIFU, PRP, HydraFacial, Laser, Drips, etc.) is a big plus.</li><li>Good command of WhatsApp Business, call handling &amp; appointment scheduling.</li><li>Presentable, disciplined, and customer-focused personality.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Aesthetic Clinic

Sovereign Services

Job Description:We are seeking a motivated and enthusiastic Customer Services Representative to join our team in the BPO industry. In this role, you will be responsible for identifying, attracting, and selecting the best talent to meet our clients' organization's staffing needs. Your expertise in recruitment will be instrumental in helping us build a highly competent and motivated team.Job Responsibilities:<ul><li>Reviewing or screening resumes in bulk quantity from the job portal database on a daily basis</li><li>Collaborate with department heads and hiring managers to understand their staffing requirements.</li><li>Screen resumes, conduct initial interviews, and assess candidates' qualifications, skills, and cultural fit.</li><li>Facilitate the interview process, coordinate interview schedules, and provide feedback to candidates.</li><li>Maintain detailed records of recruitment activities, candidate information, and outsourcing agreements.</li><li>Cold calling to candidates for the hiring process</li></ul>Requirements:<ul><li>Excellent communication in English and interpersonal skills</li><li>Strong problem-solving and critical thinking skills</li><li>Ability to multitask and prioritize tasks in a fast-paced environment</li><li>Experience in a customer service role preferred</li><li>Familiarity with CRM software preferred</li><li>Bachelor degree or equivalent required,</li><li>Ability to work independently and as part of a team</li></ul>We offer a competitive salary and benefits package, as well as ongoing training and development opportunities. If you are a self-motivated individual who enjoys helping customers and is passionate about delivering exceptional customer service, we encourage you to apply.Office Timings:<ul><li>(2PM &ndash; 11PM=PST) OR (09AM-06PM=UK) Winters</li></ul>What we offer:<ul><li>Market competitive salary</li><li>Career Growth</li><li>Learning &amp; Development</li><li>Paid Leaves after probation period</li><li>Leave Encashment</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Services Representative

Half Price Packaging PVT Ltd

Key Responsibilities<ul><li>Communicate professionally with USA clients through calls, chat &amp; email</li><li>Handle GMB profile updates, verifications, reviews monitoring &amp; reporting</li><li>Assist SEO team with basic tasks such as:</li><li>Business listing management</li><li>Keyword research guidance</li><li>Local ranking checks</li><li>Reporting &amp; follow-ups</li><li>Resolve customer queries related to digital marketing services</li><li>Maintain high-quality service &amp; meet support SLAs</li><li>Coordinate with internal team to ensure timely client delivery</li><li>Build long-term client relationships and ensure satisfaction</li><li>Document interactions and updates in CRM</li></ul>Required Skills<ul><li>Excellent English communication (spoken &amp; written)</li><li>Customer service experience preferred (Call center/CSR)</li><li>Familiar with SEO &amp; GMB tasks (basic understanding required)</li><li>Strong understanding of Google Maps, reviews, and listings</li><li>Problem-solving &amp; active listening skills</li><li>Ability to handle USA-based client communication confidently</li><li>Computer &amp; internet proficiency</li></ul>Preferred Qualifications<ul><li>Experience in Digital Marketing or Local SEO support</li><li>Knowledge of GMB suspensions, reinstatement requests &amp; updates</li><li>Past call center / support experience</li></ul>Benefits<ul><li>Attractive bonus structure</li><li>Friendly growth-oriented environment</li><li>Training &amp; career development in SEO/GMB</li><li>Weekend off</li></ul>Job Types: Full-time, FresherWork Location: In person

DevioTech

Job Title: Business Development Representative (BDR) (or use Business Development Specialist) About Us [Insert a brief, engaging paragraph about your software house: e.g., &quot;We are a dynamic and innovative software house specializing in [mention 2-3 technologies/industries]. We help businesses achieve digital transformation through cutting-edge solutions, including custom web/mobile development, AI integration, and cloud services.&quot; The Role We are seeking a highly motivated and detail-oriented Business Development Representative (BDR) to be the engine of our new client acquisition efforts. This role is crucial for our growth, blending proactive lead generation, in-depth market research, and smooth client transition into our project pipeline. Key Responsibilities 1. Lead Generation &amp; Outreach (Drive Leads)<ul><li>Proactively identify, prospect, and qualify new potential clients for custom software development services through cold calling, email campaigns, social media, and professional networking.</li><li>Develop and execute strategic outreach campaigns targeting key decision-makers and relevant industries.</li><li>Generate qualified leads and schedule introductory meetings or demonstrations for the senior sales team.</li><li>Maintain accurate and up-to-date records of all prospecting activities in the CRM system.</li></ul>2. Market and Client Research<ul><li>Conduct in-depth research on target markets, industry trends, and competitor activities to identify new business opportunities.</li><li>Perform detailed research on potential client needs, existing technology stacks, and key challenges to personalize outreach and inform sales strategy.</li><li>Identify high-value client segments and ideal customer profiles (ICPs) for our specific service offerings.</li></ul>3. Client Onboarding &amp; Transition<ul><li>Act as the primary point of contact for qualified leads, guiding them through the initial stages of the sales process.</li><li>Conduct initial discovery calls to understand client requirements and align them with our service capabilities.</li><li>Facilitate a smooth handover of the client and project brief to the technical/project management team post-sale.</li><li>Assist in the preparation of initial proposals, presentations, and supporting documentation.</li></ul>Qualifications<ul><li>Experience: 4 years of experience in Business Development, Sales Development, or Lead Generation, preferably within a B2B environment (software, IT services, or SaaS preferred).</li><li>Skills: Excellent verbal and written communication, presentation, and interpersonal skills.</li><li>Aptitude: Strong research and analytical skills with the ability to synthesize complex information.</li><li>Technology: Proficiency with CRM software (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and various prospecting tools.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (or equivalent professional experience).</li></ul>Job Type: Full-timeWork Location: In person

Business Development Representative (BDR)

JLPS Group

Experience Required: Minimum 1 year (Inbound or Outbound Call Center Experience)Position SummaryWe are seeking a Female Customer Support Representative (CSR) to join our Support Department at our Aesthetic Head Quater in Garden Town, Lahore. The ideal candidate will have prior experience handling inbound or outbound customer interactions in a call center environment and possess excellent communication and interpersonal skills.This role involves engaging with clients over the phone and online channels to provide information about aesthetic treatments, schedule appointments, handle inquiries, and ensure a premium customer experience. Comprehensive product and service training will be provided.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally, ensuring exceptional client service.</li><li>Respond promptly to customer inquiries related to clinic services, treatments, and appointments.</li><li>Maintain detailed and accurate records of client interactions in the CRM system.</li><li>Coordinate with internal teams &mdash; including consultants, aesthetic practitioners, and front desk &mdash; to confirm appointments and follow up on client queries.</li><li>Assist in client retention by ensuring satisfaction, addressing concerns, and promoting new services or offers.</li><li>Manage communication via WhatsApp, email, and social media chat, maintaining a professional and empathetic tone.</li><li>Achieve monthly targets for customer response time, satisfaction, and lead conversion.</li><li>Participate in product and communication training sessions to enhance knowledge of aesthetic services.</li><li>Uphold the clinic&rsquo;s professional image and ensure confidentiality of all client information.</li></ul>Required Skills &amp; Attributes<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polished and confident telephone etiquette.</li><li>Friendly, empathetic, and customer-oriented personality.</li><li>Ability to manage multiple calls/chats and prioritize effectively.</li><li>Strong coordination and follow-up abilities.</li><li>Basic computer and CRM/data-entry proficiency.</li><li>Team player with a professional attitude and willingness to learn.</li></ul>Qualifications &amp; Experience<ul><li>Minimum Bachelor&rsquo;s degree (or intermediate with strong communication skills).</li><li>At least 1 year of experience as an Inbound or Outbound Call Center Representative (healthcare, hospitality, or beauty industry experience is a plus).</li><li>Familiarity with customer service systems, CRM tools, or appointment scheduling software will be an advantage.</li></ul>Job Timings : 3 PM to 12 AM (or may be changed according to the company requirements)Market Competitive Salary subjected to evaluation during the interviewLocation: Garden Town, LahoreTo apply please share your CV at WhatsApp +92-336-4359850 (rapid response)Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative (Female)

Explore 992+ Client services representative in Lahore this November. Find roles across top companies and apply now to boost your career.

992 client services representative jobs IN Lahore

Client Calling Representative

Client Relations Representative

Customer Service Representative (CSR) – Aesthetic Clinic

Customer Services Representative

Customer Services Representative

Business Development Representative (BDR)

Customer Support Representative (Female)