customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

customer service agent

customer services specialist Jobs in Lahore

customer services specialist

client solutions specialist

Prime System Solutions

<div>
 The Client Solutions Specialist is responsible for preparing accurate and competitive quotes for IT products, services, agreements, and renewals. They will work closely with sales, client strategy, procurement, and architecture departments to gather relevant information to understand the requirements and provide comprehensive pricing information. The role requires strong analytical skills, attention to detail, and excellent communication abilities to effectively collaborate with internal and external stakeholders.
 
 
 
 Responsibilities:
 
 
 
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 Prepare accurate and detailed quotes for products/services based on customer requirements, pricing guidelines, and company policies
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 Collaborate with client strategy, procurement, architecture, product managers, and other internal stakeholders to gather necessary information for creating quoting and maintaining quoting templates
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 Analyze customer requests, specifications, and pricing structures to determine the appropriate pricing strategy
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 Maintain a comprehensive and up-to-date database of pricing information, product catalogs, and relevant documents
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 Review and validate quotes for accuracy, completeness, and adherence to company policies and pricing guidelines
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 Coordinate with various departments to ensure smooth quote approval
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 Communicate with customers to address inquiries, clarify requirements, and provide necessary information related to quotes
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 Monitor and track quote status, follow up on pending quotes, and provide timely updates to other teams
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 Continuously identify opportunities for process improvement, streamline workflows, and enhance efficiency in the quoting process
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 Contribute to client documentation with accuracy and ensure data integrity.
 
 
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 </ul>
 
 Requirements
 
 
 
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 3+ years Customer Service Representative experience, required
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 Associate or bachelor's degree or equivalent real-world experience
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 Strong analytical skills with the ability to interpret and analyze complex pricing structures and customer requirements
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 Excellent attention to detail and accuracy, ensuring that quotes are accurate and comply with company policies
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 Proficient in using quoting software, CRM systems, and Microsoft Office suite (Excel, Word, PowerPoint)
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 Exceptional organizational and time management skills, with the ability to handle multiple tasks simultaneously and meet deadlines
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 Effective communication skills, both verbal and written, to collaborate with internal teams and communicate with customers professionally
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 A proactive and self-motivated mindset, with the ability to work independently and as part of a team
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 Knowledge of sales processes, pricing strategies, and customer relationship management is a plus
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 High level of integrity and commitment to maintaining confidentiality when handling sensitive pricing and customer information
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 </ul>
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Client Solutions Specialist

ThinkDone Solutions

ThinkDone Solutions is a software development and consulting company that has been providing excellent services since 2011. We specialize in custom software development, UI/UX design, web development, mobile app development, software QA and testing, and enterprise solutions. Our team of developers, engineers, and designers are committed, devoted, and professionally equipped to create robust software solutions that fuel innovation and deliver digital success. We strive to provide our clients with vigilant value and earn their confidence in our services.Position:We are currently on the lookout for an Enthusiastic and Operationally Strong Individual for the role of experienced Client Acquisition Specialist at our office based in Lahore. The incumbent should have the below-mentioned skillset, expertise and experience in the field.Education/Qualification: Graduation in Computer Science, Software Engineering or IT or any relevant fieldExperience: 2 to 3 years of experience preferably in the US MarketTimings: Willing and flexible to work in the evening or night shiftsResponsibilities, Duties and Skills required:<ul><li>Engage with qualified leads and utilize exceptional closing techniques to convert prospects into long-term clients.</li><li>Build and maintain strong relationships with clients, ensuring their needs are understood and addressed. Act as the main point of contact throughout the final stages of the sales process.</li><li>Conduct in-depth consultations with potential clients to understand their business objectives and propose tailored digital marketing solutions that align with their goals.</li><li>Ability to establish rapport with clients and maintain long-term relationships, providing ongoing support and identifying upsell opportunities.</li><li>Regularly follow up with potential clients to move deals forward and ensure high closure rates.</li><li>Consistently meet or exceed individual and team sales targets. Take ownership of the sales pipeline to ensure timely and effective follow-up and conversion.</li><li>Accurately track sales activities, report on pipeline progress, and provide feedback to management on opportunities and challenges.</li><li>Use strong negotiation skills to handle client objections and close high-value deals.</li><li>Experience with CRM tools and sales tracking systems to manage the sales process and monitor progress.</li><li>Work closely with the marketing and customer support teams to ensure a seamless transition for clients after the sale is closed.</li></ul>Perks &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Sale Commissions</li><li>Paid Leaves</li><li>Medical Facility</li><li>Fitness / Gym Allowance</li><li>Remote Work (if needed)</li><li>Employee Development Trainings</li><li>Annual Dinner</li><li>Fun Trips</li><li>Work/Life Balance</li><li>Subsidized Lunch</li><li>Annual Performance Appraisals</li><li>Promotions</li><li>Employee of the Month rewards</li><li>Sports Activities</li><li>Occasional meal incentives</li></ul>Hit the application button, apply with confidence and we will meet you during the shortlisting process!Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>What platforms have you utilized for Sales/Lead Closing?</li><li>How much experience do you have in Sales/Lead Closing specifically in the USA?</li><li>Are you comfortable working in the evening/night shift?</li><li>Current + Expected salary?</li><li>Notice Period?</li><li>Your degree completion MONTH + CGPA?</li><li>What's your area of residence in Lahore?</li><li>Reason to switch?</li></ul>Work Location: In person

Client Acquisition Specialist

TechSigma

As a Shopify Partner and full-service digital agency, we specialize in custom software development, mobile &amp; web applications, enterprise-grade eCommerce, cloud architecture, and digital marketing. Our culture thrives on collaboration, innovation, and client satisfaction.About the Role:We&rsquo;re seeking a Client Communication Specialist to represent TechSigma in client meetings, ensure smooth communication, and act as the bridge between our clients and technical teams. You&rsquo;ll play a key role in understanding project requirements, clarifying details, and maintaining professional, client-facing relationships across our web development projects.Key Responsibilities:<ul><li>Join and lead client meetings (via Zoom, Google Meet, etc.) on behalf of or alongside project leads.</li><li>Clearly communicate project requirements, updates, and deliverables between clients and developers.</li><li>Take structured notes during discussions and provide clear, concise meeting summaries.</li><li>Ensure both client expectations and internal project goals stay aligned.</li><li>Build and maintain strong, trust-based relationships with international clients.</li></ul>Requirements:<ul><li>Native or near-native English fluency (spoken and written).</li><li>Excellent communication, listening, and presentation skills.</li><li>Confident in handling client calls and project discussions.</li><li>Familiarity with web development concepts and terminology.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Professional, reliable, and responsive.</li></ul>Nice to Have:<ul><li>Background in software development or project management.</li><li>Experience in client communication or account management within a tech or digital agency.</li><li>Understanding of platforms like Shopify, WordPress, React, or custom web technologies.</li></ul>Job Types: Full-time, Part-timeWork Location: In person

Client Communication Specialist (Web Development Projects)

Nativ Global

<div>
 
 Job Overview:&nbsp;
 
 
 The Client Solutions Executive for Dial Zero will play a key role in driving business growth and strengthening partnerships with clients. The position demands a strategic thinker who can understand client objectives, identify opportunities, and deliver impactful digital solutions. The ideal candidate combines analytical rigor, creative problem-solving, and strong relationship management to help clients achieve measurable results through digital media.
 
 
 
 Responsibilities:
 
 <ul>
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 Identify and prioritize focus clients each quarter/annually in collaboration with leadership
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 Build client-specific strategies, Joint Business Plans (JBPs), and growth roadmaps
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 Drive adoption of new products, tools, and solutions across client accounts
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 Deliver trainings and enablement sessions to upskill clients
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 Partner with clients to build trust in Meta as a driver of growth
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 Serve as vertical/segment expert, identifying trends and opportunities across industries
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 Track and report on client performance, providing proactive recommendations
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 Collaborate cross-functionally with strategy, creative, and analytics teams to ensure seamless execution
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 </ul>
 
 Education:
 
 <ul>
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 Bachelor&rsquo;s degree in business, Marketing, Communications, or a related field
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 </ul>
 
 Experience:
 
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 At 1 year of experience in client-facing roles (digital media, consulting, or advertising)
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 </ul>
 
 Skills and Competencies:
 
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 Strong knowledge of digital advertising platforms (Meta, Google, TikTok, etc.)
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 Excellent communication and presentation skills
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 Strong analytical and problem-solving skills
 
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 </ul>
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</div>

Client Solutions Executive

u-blox

<div><div>Location City<div> Lahore</div></div> 
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Location Region</div> 
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Location Country<div> Pakistan</div></div> 
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Role also available in</div> 
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About u-blox<div> u-blox (SIX:UBXN) is a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Their smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, u blox is uniquely positioned to empower its customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Thalwil, Switzerland, the company is globally present with offices in Europe, Asia, and the USA. (www.u-blox.com)</div></div> 
<div>
Job Description<div><div><div>
As a talented Microsoft Endpoint Specialist, you will join our multinational IT Team directly contributing to the development, integration, customization, ongoing support and maintenance of u-blox Microsoft Services, Systems and Infrastructures (Cloud and On-premises). 
You will actively work on improving and maintaining them, and as a subject matter expert, you will contribute to the team matching u-blox specific business needs. You will work closely together with the internal end-users as well as with the external consultants. You will be working in a high-tech, innovative and multicultural environment, in which you will leverage your expertise, creativity, autonomy and communication skills and stay current with emerging technologies as they mature will be part of your role. 
The role is in Lahore based with days in Office. 
 
Your responsibilities 
<ul><li>Helping on design and implementing the Microsoft Intune architecture according to the Company guidelines, security Standards and the best practices</li><li>
Further development of u-blox Microsoft related systems and technologies, helping with designing, implementing, testing and documenting new solutions</li><li>
Handling the deployment and administration of the Intune solution including Microsoft Defender for Endpoint distribution and Azure device compliance integrations.</li><li>
 Handle Endpoint Security including Disk Encryption in Intune using BitLocker, Microsoft Defender for Endpoint and analyse and optimize the performance of Microsoft solutions (systems analysis and health check)</li><li>
Operations on Microsoft Azure Active Directory and other Microsoft On-premises and Cloud systems</li></ul>
<ul><li>Running IT requests and incidents (new configurations, technical requests) and maintaining the development, test and production environments.</li><li>
Ensuring security &amp; compliance in cooperation with the respective team of experts and provide engineering-level support for corporate-owned devices and BYOD</li></ul>
<ul><li>Involved in the design of IT Mobility solutions based on business requirements for existing and future Roadmap using Azure/Intune/Office365 and 3rd party tools when needed</li><li>
Create and maintain technical documentation as well as assist with training and related materials as needed and develop support materials for teams that will support the solution and user materials for new and existing users</li></ul>
 
 Your skills and experience 
<ul><li>Min 5 years of relevant experience working with global clients</li><li>
Valid experience working with Microsoft Intune and associated technologies in an Administrator role</li><li>
Strong knowledge of Microsoft Office 365 and Azure (GPO, CAP, License Management, Monitoring, Security implementations/Hardening&hellip;)</li><li>
Strong troubleshooting and problem-solving skills and ability to handle complex projects in a multi-national environment coordinating people of different functions</li></ul>
<ul><li>Experience with Mobile Device Management and Mobile Application Management using Intune.</li><li>
Outstanding communication and customer service skills and experience in end-user training and support is required</li><li>
Education: Bachelor&rsquo;s degree in computer science</li><li>
Good knowledge of Powershell, Graph API and automating tasks</li></ul>
 
Bonus point:
<ul><li>Certifications: Microsoft Intune, Office 365, Azure certifications would be a plus.</li></ul>
What are your perks? 
<ul><li>A multicultural and international company with over 60 different nationalities</li><li>Project-based activities working with colleagues across the globe</li><li>A start-up and innovation mindset while in the process of scaling-up processes and efficiencies</li><li>Hybrid working model &amp; flexible working hours</li><li>A strong learning environment and regular career discussions</li><li>Company Performance Bonus</li><li>Company provided lunch</li><li>Hospitalization, OPD, Wellness allowance, Family and Friends Dinner allowance</li><li>&hellip; And discover even more by talking with us!</li></ul> 
Learn more about u-blox and its mission by reading here ! 
Join a company that is customer-oriented, encourages creative thinking, looks for efficiency, fosters collaboration and team spirit, and upholds integrity and trust in all interactions. 
We see diversity as a strength and promote a culture of inclusion among our employees. Our varied backgrounds, ideas and experiences are critical to our success. We strive to become a strong learning organisation and are committed to provide our employees with equal opportunities regardless of differences such as gender, race, ethnicity, generations, belief.</div></div> 
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<div>
Applications Close Date<div> 27 Oct 2025</div></div> 
<div>
Contact<div> Are you interested in this challenging position within an international work environment in a successful company? Apply now! You will be working with a motivated team in an exciting technology.
 
 
We are looking forward to receiving your application.</div></div></div>

Specialist Client Management

IGET Solutions PVT Ltd

Let's shine by joining IGET SOLUTIONS PVT LTD.About Iget Solutions Pvt. Ltd.Iget Solutions is a leading software and digital solutions company serving clients across the globe. We provide SEO, digital marketing, web optimization, Google My Business (GMB), and Google Maps optimization services to international brands and enterprises.We are expanding our SEO team to deliver cutting-edge SEO strategies, technical optimization, AI-driven search solutions, content enhancements, and local search optimization for our global clients.Role SummaryWe are seeking a skilled SEO Specialist to join our team and manage end-to-end SEO projects for clients worldwide.The role involves executing technical SEO audits, on-page optimization, content strategy, AI and LLM-driven search optimization, Google My Business and Google Maps optimization, and conversion rate optimization (CRO).The ideal candidate combines technical expertise, strategic content planning, and analytics-driven execution to improve client search visibility, engagement, and lead generation.Key Responsibilities<ul><li>Conduct keyword research and competitive analysis for international and local markets.</li><li>Optimize metadata, headers, schema markup, internal linking, and images across client websites.</li><li>Perform technical SEO audits: crawl errors, Core Web Vitals, mobile optimization, structured data, and sitemaps.</li><li>Implement on-page SEO recommendations in CMS platforms (e.g., WordPress) and support client site updates.</li><li>Collaborate with content teams to produce AI-assisted SEO content while maintaining brand voice and ethical AI practices.</li><li>Manage Google My Business (GMB) profiles and Google Maps optimization, including location listings, reviews, and local search visibility.</li><li>Monitor and optimize for AI-driven search trends (ChatGPT, Google AI, Gemini, Perplexity).</li><li>Track and report performance using GA4, Google Search Console, SEMrush, Ahrefs, and Power BI.</li><li>Run CRO initiatives, including A/B and multivariate testing, optimizing forms, CTAs, and landing pages.</li><li>Maintain SEO SOPs, audit checklists, and a prioritized backlog of optimizations.</li><li>Stay updated with algorithm changes, AI innovations, GMB and Google Maps best practices, and global SEO trends.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Computer Science, Communications, or a related field.</li><li>2&ndash;4 years of SEO or digital marketing experience, ideally handling multiple international clients.</li><li>Strong knowledge of SEO tools (GA4, GSC, SEMrush, Ahrefs, Screaming Frog).</li><li>Hands-on experience with HTML, CSS, and basic JavaScript for schema and event tracking.</li><li>Experience with CMS platforms (WordPress preferred).</li><li>Familiarity with AI tools for keyword research, content optimization, and workflow automation.</li><li>Experience managing GMB profiles and Google Maps optimization is a strong plus.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Certifications in Google Analytics, SEMrush, or HubSpot are a plus.</li></ul>Core Competencies<ul><li>Collaboration: Work effectively with cross-functional teams and global clients.</li><li>Results-Oriented: Deliver measurable SEO and CRO performance improvements across markets.</li><li>Innovation: Apply AI, automation, and local search tools for smarter SEO execution.</li><li>Client-Focused: Understand client goals and target audiences to optimize results.</li><li>Resilience: Thrive in a fast-paced, multi-client environment.</li></ul>Location: Bahria Town-Lahore. Timings: 3:00 PM till 12:00 AMJob Type: Full-timeWork Location: In person

SEO SPECIALIST

SEO Specialist

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