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client success specialist cairo egypt

Imdad

<div>
 
 We are seeking a motivated and experienced Client Success professional with the ability to manage customer needs online, particularly in E-Commerce support, order processing, interdepartmental coordination, and driving online store sales. The ideal candidate will be highly organized, customer-focused, and capable of balancing e-commerce responsibilities with the administrative support necessary to ensure smooth day-to-day operations.
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily e-store operations, including product listings, pricing, inventory, and order management.
 </li>
 <li>
 Recommend and execute strategies to increase sales and enhance customer experience and e-store sales.
 </li>
 <li>
 Track stock levels and collaborate with supply chain and warehouse teams.
 </li>
 <li>
 Lead customer service operations, ensuring efficient order processing, timely responses, and resolution of escalated issues.
 </li>
 <li>
 Manage order processing, payments, and on-time deliveries.
 </li>
 <li>
 Handle customer inquiries across multiple channels (email, chat, phone, social media).
 </li>
 <li>
 Collaborate with logistics and marketing teams to ensure seamless service delivery.
 </li>
 <li>
 Carry out administrative tasks such as scheduling meetings, managing correspondence, maintaining records, and preparing reports.
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration or equivalent.
 </li>
 <li>
 Minimum of 2 years' experience in Client Success, with a focus on e-commerce, online customer support, and order processing.
 </li>
 <li>
 Strong customer service background with proven experience in remote client communication.
 </li>
 <li>
 Proficient in MS Office Suite and familiar with e-commerce platforms such as Shopify, WooCommerce, Magento, or similar.
 </li>
 <li>
 Excellent organizational, multitasking, and communication skills.
 </li>
 <li>
 Ability to perform under pressure and manage multiple responsibilities effectively.
 </li>
 
 </ul>
 
 &nbsp;
 
 Required Skills:
 
 
 <ul>
 <li>
 Active listening.
 </li>
 <li>
 Excellent follow-up and short-hand typing skills.
 </li>
 <li>
 Time Management skills.
 </li>
 <li>
 Very good communication skills (oral &amp; written), and ability to work well in a team.
 </li>
 <li>
 Patient, friendly, tactful and well presented.
 </li>
 <li>
 Good computer skills (MS. Office, Excel).
 </li>
 <li>
 Excellent Arabic and English skills (Written &amp; spoken).
 </li>
 </ul>
</div>

Client Success Specialist - Cairo - Egypt

Cecil International Corp

<div>
 
 
 Company Description
 
 
 
 
 
 Cecil Intelligent Childhood is a leading Egyptian company specializing in distributing high-quality toys and baby care products. Established in 1992 and headquartered in Cairo, the company partners with over 100 retailers across Egypt. With a mission to enhance children's physical, mental, and social skills, Cecil represents reliable international brands. The company is dedicated to providing products that meet international standards, delivering fun and care for kids of all ages.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site position based in Cairo, Egypt, for a Retail Sales Specialist at Fun Factory Stores. The role involves engaging with customers to understand their needs and recommending suitable products, managing inventory, and maintaining a visually appealing sales floor. The Retail Sales Specialist will also assist in achieving sales targets, handling transactions, and providing excellent customer service to enhance the shopping experience. Collaboration with the team to ensure organizational goals are met is also an integral part of this role.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong sales skills, including customer engagement, product recommendation, and achieving sales targets
 </li>
 <li>
 Communication skills, customer service orientation, and problem-solving abilities
 </li>
 <li>
 Organizational and inventory management skills, with attention to detail
 </li>
 <li>
 Ability to work effectively as part of a team in a fast-paced retail environment
 </li>
 <li>
 Familiarity with retail POS systems and basic proficiency in Microsoft Office Suite
 </li>
 <li>
 Experience in the toy or baby care products industry is a plus
 </li>
 <li>
 Previous retail or sales experience preferred
 </li>
 </ul>
</div>

Retail Sales Specialist

Pollmeier Massivholz

<div>
 
 
 Egypt has well-established furniture producers with a long tradition.
 
 With over one thousand employees, Pollmeier is the world market and technology leader in the processing of beech hardwood from responsibly managed forests in Germany. Egypt&rsquo;s large furniture production has a high usage of beechwood. Better beechwood products from Pollmeier enable our customers in Egypt to reduce significantly material- and labour costs and improve at the same time the quality of their production. It takes a better awareness of our products and better consultation of the furniture factories to make those benefits visible for our customers.
 
 
 
 
 
 To strengthen our Sales Team, we are looking for a full-time
 
 
 
 Area Sales Manager - Egypt
 
 
 
 to start as soon as possible and join our team working from Cairo/Egypt.
 
 
 
 
 
 
 What you will be responsible for:
 
 
 <ul>
 <li>
 As Area Sales Manager, you are
 
 the face of the Pollmeier brand
 
 and the first point of contact for your customers in a defined sales territory
 </li>
 <li>
 After your first successful sales, you will be
 
 qualifying for a team leader position
 
 and train and guide a team in Egypt
 </li>
 <li>
 You are a
 
 networker
 
 ready to manage, expand, and further develop our existing sales territory
 </li>
 <li>
 You win over your customers preferably in
 
 personal meetings on-site
 
 , while also maintaining contact using digital tools
 </li>
 <li>
 You continuously expand the customer base through the
 
 acquisition of new clients
 
 </li>
 <li>
 You identify and awaken customer needs and thereby create
 
 long-term relationships
 
 for the benefit of end users
 </li>
 <li>
 You coordinate the involvement of
 
 specialists
 
 who support you in sales situations as needed
 </li>
 <li>
 You work closely with the internal sales team and sales management in Germany to achieve agreed sales targets and successfully market our products
 </li>
 </ul>
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 You are
 
 permanently based in Cairo/Egypt
 
 and bring
 
 experience in sales in the timber or wood processing industry
 
 </li>
 <li>
 You
 
 love selling
 
 and
 
 engaging with customers
 
 </li>
 <li>
 You already gained first
 
 experience in leadership
 
 and managing a small team
 </li>
 <li>
 You enjoy being
 
 responsible for your own success
 
 </li>
 <li>
 You are characterized by an
 
 independent and proactive work style
 
 and go the extra mile to achieve your goals
 </li>
 <li>
 You have a strong
 
 emotional connection to wood
 
 as a material, which helps you inspire customers
 </li>
 <li>
 You enjoy traveling regularly within Egypt and hold a valid driver&rsquo;s license
 </li>
 <li>
 You speak Arabic as a native language and have good English skills
 </li>
 </ul>
 
 
 
 
 
 What we offer you:
 
 
 <ul>
 <li>
 Responsibility for
 
 your own sales region
 
 in an innovative, growth- and future-oriented company
 </li>
 <li>
 
 Structured onboarding
 
 to ensure your success in selling our products
 </li>
 <li>
 A family-like, personal atmosphere with
 
 flat hierarchies and short communication paths
 
 </li>
 <li>
 
 Opportunities for promotion and professional development
 
 through our personnel development program
 </li>
 <li>
 An
 
 attractive performance-based salary
 
 that rewards your success
 </li>
 </ul>
 
 
 
 
 
 Take a new path with us and make more of yourself!
 
 
 
 We look forward to your application!
 
 
 
 
 
 We kindly ask you to share your CV in English.
 
</div>

Area Sales Manager - Egypt

The Address Investments

<div>
 
 
 Company Description
 
 
 
 
 
 
 The Address Investments is a premier real estate company in Egypt and the Middle East, known for its commitment to revolutionizing the real estate market with a client-centric approach. Specializing in properties across Egypt and the region, the company offers buyers a tailored experience, presenting numerous projects to suit a variety of budgets. With a reputation for high-quality service and strong relationships with top developers, The Address Investments ensures access to diverse property options and exclusive offers. Their team of skilled professionals undergoes thorough training to maintain a supportive and collaborative atmosphere, creating a family-like environment for both clients and staff. This innovative approach positions The Address Investments as a pioneer and trusted partner in the real estate market.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Fresh Graduate Real Estate Sales Specialist position based in Cairo. The role involves assisting clients in finding their ideal properties by understanding their needs and presenting suitable options. Daily responsibilities include building and maintaining strong relationships with clients, developers, and internal team members; negotiating deals; and staying updated on market trends and property listings.
 
 
 
 
 
 Comprehensive training is provided to ensure that all incoming sales batches are fully prepared for real-world sales operations. This training equips new hires with in-depth knowledge of the real estate market, sales techniques, company processes, and property offerings, enabling them to deliver exceptional service and achieve strong performance from day one.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong customer service and communication skills to effectively understand and meet clients&rsquo; needs.
 </li>
 <li>
 Basic experience or foundational knowledge in sales or brokerage to support negotiations and deal closures.
 </li>
 <li>
 Interest in the real estate industry with the willingness and ability to develop market expertise.
 </li>
 <li>
 Openness and commitment to structured training programs to excel in real estate sales and master product knowledge.
 </li>
 <li>
 Strong interpersonal skills, professionalism, and a collaborative team-oriented mindset.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field is preferred but not mandatory.
 </li>
 <li>
 Proficiency in Microsoft Office tools and communication platforms is an added advantage.
 </li>
 </ul>
 
 
</div>

Sales Consultant (No Experience Needed)

MedTailor

<div>
 
 
 About Us:
 
 
 MedTailor is a pioneer compounding pharmacy that specializes in providing a wide range of compounded medications and self-care products. As an extension of Al Image, a reputable pharmacy chain in Egypt since 1978, MedTailor is committed to revolutionizing compounding practices in the country. With over 200 compounded preparations and customized formulations developed based on physician requests, MedTailor acts as an outsourced lab, catering to the changing needs of pharmacies and physicians. Our highly trained personnel and top-notch technology enable us to serve pediatrics, geriatrics, and other clients with specific needs and dosage requirements that cannot be met by commercially available products.
 
 
 
 
 
 Job Description:
 
 
 We are seeking a motivated and dedicated fresh-graduate pharmacist to join our team at MedTailor. As a Sales Specialist, you will have the opportunity to apply your knowledge and skills at MedTailor.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 1- Searching for new clients who might benefit from company products or services and maximize customer potential in designated areas.
 
 
 2- Conduct product presentations to customers and company staff regularly.
 
 
 3- Learn client and system needs by working closely with the company sales team, collaborating promotions and customer support.
 
 
 4- Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
 
 
 5- Design and implement sales plans, identify sales possibilities.
 
 
 
 
 
 Requirements:
 
 
 1- Bachelor of Pharmacy degree , Science or Vet.
 
 
 2- Fresh Graduate/ 1-3 years of experience.
 
 
 3- Strong communication and interpersonal skills.
 
 
 4- Ability to work effectively in a team environment.
 
 
 5- Attention to detail and strong organizational skills.
 
 
 
 
 
 Areas:
 
 
 - Cairo
 
 
 - &NoBreak;Giza
 
 
 - &NoBreak;Alexandria
 
</div>

Medical Sales Specialist

Converge

<div>
 
 
 Human Resources Business Partner | Cairo, Egypt
 
 
 
 
 
 
 
 What This Role Is About
 
 
 
 Our client is seeking an on-site
 
 HR Business Partner
 
 based in
 
 Cairo, Egypt
 
 , to work closely with the Factory Manager and operational leadership team, driving the people agenda across a manufacturing environment.
 
 
 
 
 
 This role will act as the main HR point of contact for plant leadership and employees, shaping a high-performance culture and ensuring HR best practices are embedded on the ground.
 
 
 
 
 
 You will lead performance management, employee engagement, and retention initiatives while managing employee relations, investigations, and disciplinary processes.
 
 
 
 
 
 You will also support workforce planning, talent development, onboarding, and training, ensuring compliance with Egyptian labor law and internal HR policies. Using HR data to guide decisions, you will help improve operational effectiveness and strengthen collaboration between factory teams and leadership.
 
 
 
 
 
 
 The Client&rsquo;s Definition of the Ideal Fit
 
 
 
 
 
 <ul>
 <li>
 5&ndash;8 years of HR experience within FMCG or manufacturing environments.
 </li>
 <li>
 Strong knowledge of Egyptian labor law and HR best practices.
 </li>
 <li>
 Proven experience managing complex employee relations cases.
 </li>
 <li>
 Ability to influence and partner with senior operations leaders.
 </li>
 <li>
 Experience working in fast-paced, blue-collar, high-volume settings.
 </li>
 <li>
 Proactive, hands-on mindset with the confidence to operate independently on-site.
 </li>
 <li>
 Fluency in Arabic and English.
 </li>
 <li>
 Familiarity with HR systems such as SAP SuccessFactors is a plus.
 </li>
 </ul>
 
 
 
 
 This is an excellent opportunity for an HR professional who enjoys being close to operations, building strong relationships on the shop floor, and making a real impact on people and performance in a dynamic factory environment.
 
</div>

Fresh Sales Real Estate (Paid Training Provided)

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