customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales consultant

customer support representative Jobs in Lahore

customer support representative

chat support agents

client support consultant

Joblogic

Working Location:The Enterprise Building, Multan Rd, Eden Value Homes, Lahore, Punjab 53700, PakistanOffice Hours: Monday to Friday (1:00 PM &ndash; 9:30 PM PAK Time)About us:Business Type: UK-based product companyIndustry: SaaS, field service managementCompany Size: 450-500 people (including 03 offices: Pakistan, Vietnam &amp; UK &ndash; HO)Established in 1998, Joblogic is the #1 Field Service Management (FSM) software in the UK. We are proud to be a leading player in service management software, providing field service businesses across the world with an all-in-one management solution SaaS/CRM (i.e, HVACR, Plumbing &amp; Heating and Electrical Contracting and Maintenance). Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.With offices in the UK, Pakistan and Vietnam totalling 400+ people, we have been in the industry for over 20 years. Although we have been in business for a while, our growth only really accelerated from 2021 onwards.Joblogic was bootstrapped to &pound;10m ARR until March 2023 when it got its first investment from investors. Now we&rsquo;re becoming a rocket ship and would like you to join that journey!About the role:We are looking for a Technical Support Consultant who will be responsible to onboard our customers by providing data solutions, migrating, and mapping the data while also manipulating data for our existing customers. You will also work closely with developers to write SQL queries to extract data from the Azure DB. As a Technical Support Consultant, you must be knowledgeable, customer-oriented and conduct zoom meetings with our clients to accumulate their data Import/manipulation prerequisites, we expect you to amaze us with your presentation and documentation skills. We&rsquo;re further looking for superior technical expertise and a problem-solving aptitude.What your Main Focus will Be:Responsibilities:<ul><li>Working closely with our customers during the onboarding process to ensure the data migration is smooth and best solutions are provided based on their system usage.</li><li>Gather, Validate, and rectify customer data into excel formatted templates and import data for the customer using import utilities.</li><li>MS Excel expertise to perform certain tasks that are tedious and repetitive.</li><li>Manipulate data in excel based on the requirement and sort raw data into our format of Import templates.</li><li>Validating data prior/posterior upload and maintaining a record on Jira platform.</li><li>Experience of writing and testing custom reports using SQL to extract data from the Azure DB. Basic SQL Scripting Knowledge Required.</li><li>Be part of the Agile Development Cycle with strong communication and Documentation Skills.</li><li>Be able to manage deadlines and ensuring SLA&rsquo;s are met.</li><li>Communicate with the customer through different channels to analyse and evaluate their custom technical requirements.</li><li>Manage customer escalations in accordance with agreed SLAs and support agreements.</li><li>Responds to end-user problems whilst thinking outside the box to provide bespoke solutions to individual customer needs.</li><li>Ability to present complex technical information to non-technical audiences.</li><li>Coordinate issue resolution efforts with other departments to ensure timely and efficient resolutions are met and customer satisfaction is upheld.</li><li>Handle internal team reporting on Excel, power BI etc.</li></ul>Essential Requirements, Experience and Skills:<ul><li>MS Excel &ndash; Advance level.</li><li>Prior experience of reporting and data visualisation using Excel or similar tools.</li><li>Minimum of 2-years (recent) of proven related experience within an organisation that provides software solutions (preferably within the service management industry).</li><li>Must have excellent English communication skills and experience with documenting root cause analysis.</li><li>Ability to produce accurate and Customer Specifications Documents for Development.</li><li>Ability to multitask in a fast-paced environment.</li><li>Aptitude to learn new methods and follow current procedures.</li><li>Prior experience in using Ticket Tracking/ logging tools.</li><li>Prior experience of client communication via emails or video calls i.e., Zoom, Teams etc.</li><li>Excellent communication (Verbal and Written) Skills.</li><li>Excellent interpersonal skills.</li><li>Eagerness to learn and develop skills to improve work performance.</li><li>A team player, with the ability to communicate and work effectively with other departments.</li></ul>Nice-to-Have:<ul><li>Familiarity with Python for automation, scripting, or data analysis.</li><li>Power BI experience.</li><li>Azure DevOps</li><li>Hands-on experience of Jira.</li><li>Basic understanding SQL and experience with some of the modern relational databases.</li></ul>Hiring Process:<ul><li>Initial screening call with HR.</li><li>First interview with team lead.</li><li>In-house test.</li><li>Final interview with team manager/lead.</li></ul>Remuneration Package and Benefits:<ul><li>Market Competitive Salary &ndash; commensurate with your experience and abilities</li><li>Professional working environment with numerous opportunities for growth and self-development</li><li>Life Insurance &amp; Medical Insurance (Including Family)</li><li>OPD</li><li>Provident Fund</li><li>Gym Facility</li><li>Maximum 45 Weekly Hours (Monday-Friday)</li><li>Remote Working (During Pandemic Situation)</li><li>Company trip</li><li>29 Annual Leaves (Including Bank Holidays)</li><li>8 Sick &amp; uncapped Compassionate Leaves (As per Company Policy)</li></ul>Apply now! or send your resume at Careers.pk@joblogic.comJob Type: Full-timePay: Rs150,000.00 - Rs300,000.00 per monthWork Location: In person

Technical Support Consultant (Data Import)

Planlab Solutions

Location: Lahore (On-site) Employment Type: Full-timeOpen Positions:<ul><li>2 &ndash; Afternoon Shift (9 hours)</li><li>2 &ndash; Night Shift (9 hours)</li></ul>About the RolePlanLab Solutions is looking for Customer Support Specialists to join our team for afternoon and night shifts. In this role, you will handle support requests, maintain accurate records in CRM systems, and ensure smooth resolution of client inquiries.This is a support-focused position &mdash; no sales, cold calling, or commission-based tasks.Key Responsibilities<ul><li>Respond to and manage incoming support requests via CRM and ticketing platforms.</li><li>Document, track, and update cases using tools like Zendesk, Freshdesk, Gorgias, or other helpdesk software.</li><li>Communicate clearly and professionally in English with users to understand issues and provide solutions.</li><li>Follow internal workflows to ensure timely and accurate resolution of requests.</li><li>Escalate complex issues to the appropriate internal team.</li><li>Monitor pending tickets, follow up, and close cases efficiently.</li><li>Maintain data accuracy and service quality while handling multiple tasks simultaneously.</li></ul>Required Skills &amp; Competencies<ul><li>Strong English communication skills (written and verbal).</li><li>Basic computer and internet proficiency, including MS Excel and office applications.</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work independently and adhere to shift schedules.</li><li>Problem-solving mindset and ability to prioritize tasks effectively.</li><li>Flexibility to work afternoon or night shifts, including weekends if scheduled.</li></ul>Preferred Experience<ul><li>Prior experience in customer support, helpdesk, service desk, or administrative support roles.</li><li>Hands-on experience with CRM platforms and ticketing systems.</li><li>Familiarity with SLA-driven or process-oriented support environments.</li></ul>Education<ul><li>Minimum High School diploma or equivalent.</li><li>Additional training in customer support software or service operations is a plus.</li></ul>How to ApplySubmit your updated resume to be considered. Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>What is your current Salary?</li><li>What is your expected salary?</li><li>Can you write professional emails and do live chat?</li><li>Are you comfortable with outbound calls?</li></ul>Work Location: In person

Customer Support Specialist – Afternoon & Night Shifts

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Support Specialist - International

Madloops

At ASRPO we are looking for an Odoo Functional Consultant.Experience: At least having 1.5 to 2 Years of experience in implementing, configuring, and supporting Odoo ERP modules.Location: H Block, Near emporium, Johar town, LahoreKey Responsibilities/Relevant Skills<ul><li>Implement and configure Odoo modules based on business requirements</li></ul><ul><li>Analyze client needs and map them to Odoo functionalities</li></ul><ul><li>Provide end-user training and support</li></ul><ul><li>Prepare functional requirement documents and workflow designs</li></ul><ul><li>Handle system testing, troubleshooting, and module improvements</li></ul><ul><li>Coordinate with technical teams for customizations and integrations</li></ul><ul><li>Conduct gap analysis and propose practical solutions</li></ul><ul><li>Manage client communication and ensure timely project delivery</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, Information Systems, or related field.</li></ul>How to ApplyInterested candidates can share their resumes at hr@asrbpo.com, with the subject line &ldquo;Odoo Functional Consultant&rdquo;Job Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthWork Location: In person

Odoo Functional Consultant

AA accounting

We are looking for an Odoo Functional Consultant - Lahore-basedSalary: Based on experience.Job Summary:An Odoo Functional Consultant analyzes business requirements, implements Odoo ERP solutions, and provides ongoing client support. This role involves configuring modules, training users, and ensuring seamless business process integration to enhance efficiency and productivity.ResponsibilitiesAnalyze business processes and provide ERP functional consulting. Configure ERP systems, customize workflows, and integrate with other applications. Conduct gap analysis and recommend optimized solutions. Develop process documentation and training materials. Provide end-user support, troubleshoot issues, and conduct training. Assist in project planning, tracking, and risk management. Work closely with clients to enhance ERP functionality and efficiency. Stay updated with industry trends and best practices. Travel for on-site client support as needed.Education:Bachelor&rsquo;s or Master&rsquo;s in Business, Finance, IT, or a related field.Experience 3+ Years Must Have Strong analytical and problem-solving abilities. Quick learner with effective communication skills. Basic project management and multitasking capabilities. Knowledge of key business domains: E-Commerce, Manufacturing, HR, CRM, Sales, Purchase, Warehouse, and Accounting.Location: LahoreJob Status: OnsiteInterested candidates can submit a resume to career@devmindsstudio.coJob Type: Full-timePay: Rs1.00 - Rs10.00 per monthWork Location: In person

Odoo functional Consultant

Tiltop Roofers Inc.

Job Title: Immigration Consultant (Female) Company: Celeste Immigration and Visa ConsultantJob Description: We are hiring confident, presentable, and well-spoken female candidates for the role of Immigration Consultant. Candidates with experience in immigration consultancy or sales (any level) are encouraged to apply. Immediate joiners preferred.Responsibilities:<ul><li>Guide clients on immigration and visa options.</li><li>Handle consultations, client queries, and documentation.</li><li>Build strong client relationships and meet targets.</li></ul>Requirements:<ul><li>Female, presentable, and good in public dealing.</li><li>Strong communication skills.</li><li>Experience in immigration consultancy or sales.</li><li>Willing to travel to DHA Phase 4, Lahore.</li><li>Can join immediately.</li></ul>Benefits:<ul><li>6-day paid training.</li><li>Attractive salary based on experience.</li><li>Uncapped commission.</li></ul>Apply at: hr.celesteimmigration@gmail.comJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Immigration Consultant/Sales Rep

Biafo Tech

Position: SAP MM &amp; PS Consultant Location: Lahore-based Experience: 4&ndash;6 years in SAP consultancy Language Requirement: Proficiency in English (spoken) is requiredJob Description:We are seeking an experienced SAP MM &amp; PS Consultant to join our team in Lahore. The ideal candidate will have strong hands-on experience in SAP Materials Management (MM) and Project System (PS), with a proven background in delivering SAP implementations and supporting complex business processes across procurement, inventory, and project management functions.Key Responsibilities:<ul><li>Analyze business requirements and design SAP MM and PS solutions aligned with client needs.</li><li>Configure and customize SAP MM processes including procurement, inventory management, valuation, and invoice verification.</li><li>Configure SAP PS processes such as project structures (WBS, networks, activities), budgeting, cost planning, and project execution.</li><li>Perform integration between MM, PS, and other SAP modules (FI, CO, SD, PM).</li><li>Support end-to-end SAP implementations including blueprinting, configuration, testing, data migration, go-live, and post-go-live support.</li><li>Prepare functional specifications and solution documentation.</li><li>Conduct user training and provide support to business users.</li><li>Ensure timely delivery of project milestones and adherence to quality standards.</li><li>Provide continuous improvement recommendations and best-practice guidance.</li></ul>Professional Skills &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain, Engineering, Finance, IT, or a related field.</li><li>Minimum 4&ndash;6 years of SAP MM and PS consultancy experience.</li><li>Hands-on experience in at least 2&ndash;3 end-to-end SAP implementations.</li><li>Strong knowledge of SAP MM (Procurement, Inventory Management, Valuation, IV) and SAP PS processes.</li><li>Experience working with integration points between MM, PS, and other SAP modules.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to work independently and collaboratively in a client-facing environment.</li><li>Willingness to travel to client sites if required.</li><li>Proficiency in English (spoken) is required.</li></ul>Job Type: Full-timeWork Location: In person

SAP MM & PS Consultant

Explore 2029+ Client support consultant in Lahore this December. Find roles across top companies and apply now to boost your career.