customer sales representative Jobs in Lahore

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customer service representative Jobs in Lahore

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client support consultant

Glosix

Job Title: Project Consultant (VLS Support)Location: Dream Gardens, Defense Road, Lahore Job Type: Full-Time (On-Site) Experience: 1&ndash;3 Years (Project Coordination / Client Support in IT or Software Solutions) Education: Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related fieldAbout Glosix Systems:Glosix Systems is a fast-growing technology company specializing in SaaS-based solutions, custom software development, and IT services. We partner with global clients to deliver scalable, secure, and innovative systems. As part of our client success strategy, we are hiring Project Consultants (VLS Support) to ensure smooth project execution and exceptional client support.Job Summary:The Project Consultant (VLS Support) will serve as a bridge between clients and internal teams, providing consulting, project coordination, and technical support for Vehicle Leasing Solutions (VLS) projects. The role requires strong client-handling skills, excellent communication abilities, and the capacity to manage project deliverables efficiently.Key Responsibilities:<ul><li>Act as the primary point of contact for VLS clients, ensuring effective communication and issue resolution</li><li>Gather and analyze client requirements, translating them into actionable tasks for technical teams</li><li>Assist in project planning, scheduling, and execution to ensure on-time delivery</li><li>Provide post-implementation support, troubleshooting, and client training for VLS systems</li><li>Prepare project documentation, including proposals, SRS, progress reports, and user manuals</li><li>Conduct regular follow-ups with internal teams and clients to track deliverables</li><li>Identify risks, escalate issues, and recommend process improvements</li><li>Support pre-sales activities by assisting with demos, presentations, and solution proposals when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related discipline</li><li>1&ndash;3 years of experience in project coordination, consulting, or client support in the IT/software sector</li><li>Strong communication and presentation skills (must-have)</li><li>Ability to work independently and collaboratively with cross-functional teams</li><li>Proficiency in project management/collaboration tools (e.g., JIRA, Trello, ClickUp, Asana)</li><li>Knowledge of Vehicle Leasing / Fleet Management Systems will be a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Opportunity to work with global clients and SaaS-based solutions</li><li>Professional growth and career advancement</li><li>A collaborative and innovative work culture</li></ul>To Apply: Send your CV to hr@glosix.com with the subject line &ldquo;Application for Project Consultant (VLS Support)&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Project Consultant (ERP Support)

TechSea

<div>
 
 
 Location:
 
 Valencia Town, Lahore, Pakistan (On-site)
 
 
 
 Working Hours:
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 
 
 (Timings may vary based on operational needs)
 
 
 
 
 
 
 
 About TechSea
 
 
 
 TechSea is a SaaS-based IT company offering an
 
 AI-Powered All-in-One Career Suite
 
 &mdash; a smart career development platform used by
 
 U.S.-based universities, colleges, and individual professionals
 
 . Our tool helps students and professionals build career readiness, enhance employability, and successfully enter the job market.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are looking for a
 
 Customer Support Specialist (Email &amp; Live Chat)
 
 who will deliver timely, accurate, and high-quality support to our users &mdash; primarily through
 
 live chat and email
 
 . The ideal candidate will play a key role in ensuring a smooth customer experience, assisting users with product queries, handling service requests, and maintaining strong communication with internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Live Chat Support
 
 
 <ul>
 <li>
 Respond promptly to student and professional user inquiries via
 
 live chat
 
 within specified response times.
 </li>
 <li>
 Provide clear, accurate, and empathetic answers to questions related to our AI Career Suite product.
 </li>
 <li>
 Identify recurring issues and report feedback to the product team for continuous improvement.
 </li>
 <li>
 Maintain high standards of tone, accuracy, and grammar in all written communications.
 </li>
 </ul>
 
 
 
 
 
 Email &amp; General Customer Support
 
 
 <ul>
 <li>
 Manage customer emails regarding our
 
 Resume Writing and related services
 
 .
 </li>
 <li>
 Assign new orders to the internal team and track progress through our CRM.
 </li>
 <li>
 Handle customer disputes, refunds, and order follow-ups in coordination with relevant departments.
 </li>
 <li>
 Reach out to inactive customers via email or phone to re-engage and ensure satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Internal Coordination
 
 
 <ul>
 <li>
 Communicate effectively with internal teams through
 
 Slack
 
 .
 </li>
 <li>
 Use
 
 Zendesk
 
 to manage support tickets, chats, and emails efficiently.
 </li>
 <li>
 Log and track all customer interactions to ensure transparency and accountability.
 </li>
 <li>
 Perform additional support or administrative tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 (required).
 </li>
 <li>
 
 Minimum 2 years of experience
 
 in Customer Support or a related field (preferably SaaS or IT-based).
 </li>
 <li>
 Strong command of
 
 English (written and verbal)
 
 &mdash; with excellent grammar, clarity, and tone.
 </li>
 <li>
 Hands-on experience with
 
 CRM and support tools
 
 (Zendesk, GoHighLevel, Slack, or similar).
 </li>
 <li>
 Ability to multitask, prioritize effectively, and manage time under pressure.
 </li>
 <li>
 Customer-focused attitude with patience, empathy, and problem-solving skills.
 </li>
 <li>
 Availability to work
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 and adjust to changing shifts if required.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive Salary:
 
 We value your expertise and ensure you are rewarded fairly.
 </li>
 <li>
 
 Health Coverage:
 
 Your health and well-being are a priority for us.
 </li>
 <li>
 
 Fuel Allowance:
 
 We provide support for your commute.
 </li>
 <li>
 
 Company-Provided Equipment:
 
 Receive all the necessary tools (laptop, internet, screens, etc.) to work efficiently.
 </li>
 <li>
 
 Collaborative Team Environment:
 
 Join a supportive and dynamic group of professionals.
 </li>
 <li>
 
 Career Growth:
 
 Opportunities for professional development and advancement.
 </li>
 <li>
 
 Generous Paid Time Off:
 
 Enjoy a healthy work-life balance with ample vacation time.
 </li>
 <li>
 
 Paid Maternity and Paternity Leave:
 
 We support your family&rsquo;s important milestones.
 </li>
 <li>
 
 Cultural Exposure:
 
 Work with a diverse, multicultural team.
 </li>
 </ul>
 
 
 US-Based Projects:
 
 Gain valuable experience working with US-based clients and companies.
 
</div>

Customer Support Specialist (SaaS, Email & Live Chat Support)

Techspirex

Location: PIA Road, Johar Town, LahoreReports To: Jr. IT SupportPosition Overview:The Junior IT Support is responsible for assisting users with day-to-day technical issues, maintaining IT systems, and ensuring smooth operation of computers, networks, and software. The role focuses on troubleshooting, installation, and basic administration tasks under the supervision of senior IT staff.Key Responsibilities<ul><li>Provide first-level technical support to employees via email, chat, or in-person.</li><li>Diagnose and resolve hardware and software issues (PCs, laptops, printers, peripherals).</li><li>Install, configure, and update operating systems and standard software (Windows, Office, browsers, etc.).</li><li>Manage user accounts, passwords, and permissions in systems like Active Directory or Google Workspace.</li><li>Support network connectivity issues (Wi-Fi, LAN, VPN).</li><li>Escalate complex issues to senior IT engineers when necessary.</li><li>Maintain IT inventory (hardware, licenses, cables, etc.).</li><li>Assist in setting up new employee workstations.</li><li>Document all support activities in the company&rsquo;s ticketing system.</li><li>Follow IT security and data protection policies.</li></ul>Skills &amp; Qualifications<ul><li>Diploma or Bachelor&rsquo;s in IT, Computer Science, or related field.</li><li>Basic understanding of computer hardware, networking, and operating systems.</li><li>Strong troubleshooting and communication skills.</li><li>Ability to work in a team and manage multiple tasks.</li><li>Familiarity with Windows, macOS, or Linux environments.</li><li>(Optional) Basic knowledge of Active Directory, Office 365, or Google Admin Console.</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In personApplication Deadline: 25/10/2025 Expected Start Date: 24/10/2025

Jr IT Support (Onsite)

WBM Technologies

<ul><li>Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.</li><li>Responding to instant chat queries and customer emails, answering questions, and resolving any issues.</li><li>Excellent communication and problem-solving skills. Multi-tasking abilities. Patience when handling tough cases.</li><li>Must be Knowledge of Excel Work &amp; Formula Experience as a Customer Support Specialist or similar CS role.</li><li>Coordinate sales effort with team members and other departments Analyze the territory/market&rsquo;s potential, track sales and status reports. Keep abreast of best practices and promotional trends.</li><li>Reach out to customer leads through cold calling</li></ul>Note:<ul><li>Candidate must be below than 30 years</li><li>Education Must be Graduation</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: Rs35,000.00 - Rs75,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Night Shift (Female Only)

Biafo Tech

Roles &amp; Responsibilities:We are seeking a Senior Functional Consultant who has experience in the design and implementation of the SAP Ariba Purchase to Pay (P2P) solution.<ul><li>You will be responsible for providing detailed recommendations to help our client streamline its Purchase to Pay (P2P) processes.</li><li>You will work with SAP Ariba Shared Service team and our client to support and configure the solution. Additionally, the consultant will be helping our client build and expand upon its initial SAP Ariba P2P implementation effort.</li><li>You demonstrate deep knowledge of SAP Ariba P2P solutions (downstream) and understand client requirements to deliver the appropriate solution.</li><li>You will have a key role in improving the business P2P processes of our clients on SAP Ariba. Based on client scope and requirements, you may also integrate the other functional domains towards a concrete solution based on the broader SAP S/4HANA technology stack and the overall application landscape of the customer.</li><li>You have a key responsibility to lead the team during the project from a SAP Ariba solution perspective, but also within Biafotech as a coach and key member of the Technology Advisory team to further expand the SAP business unit by assisting in business development, creating market offerings and writing proposals.</li><li>You will participate in continuously improving and positioning Biafotech SAP Powered Enterprise transformation methodology, assets and templates as part of the go to market activities.</li></ul>Skills &amp; Qualifications:<ul><li>You have a master degree (procurement, supply chain or business engineering).</li><li>You have minimum 4 years of hands-on experience and you were involved in multiple SAP Ariba P2P implementation projects.</li><li>You have min. 4 years of experience in technical knowledge of the SAP Ariba infrastructure and integration point.</li><li>You have a deep understanding of SAP Ariba P2P, and initial experience in more than one of the following functional areas and SAP related solutions: SAP Financial Accounting and/or Materials Management.</li><li>You have certifications in SAP Ariba P2P and/or SAP S/4HANA Finance.</li><li>You have experience as a Lead functional consultant role in SAP Ariba P2P implementations.</li><li>You have a thorough &ldquo;hands-on&rdquo; and working knowledge of Ariba procure-to-pay module, supplier and catalog enablement process.</li><li>You have an extensive working knowledge and background working in procurement or accounting and knowledge of the P2P operational process.</li><li>You have a strong P2P process re-engineering knowledge configuring workflows.</li><li>You have the ability to lead functional design activities (requirements gathering, process mapping, and detailed design and configuration).</li><li>You have demonstrated the ability to identify, develop, and implement technology solutions to create more efficient processes and resolve complex P2P solutions</li></ul>Job Type: Full-timeWork Location: In person

Sr. Consultant SAP Ariba

Emerald Telecom Private Limited

<ul><li>Technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you comfortable in rotational shifts?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Provide support to customers in the UK: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: Remote

Technical Support Consultant (Inbound Call - UK & USA)

Apex Group

Job Title: Real Estate / Investment ConsultantReports To: Sales ManagerEmployment Type: Commission-BasedWork Location: Lahore (serving both local &amp; overseas clients)Job Description:Apex Group is seeking a motivated and result-oriented Real Estate / Investment Consultant to join our dynamic sales team. The ideal candidate will be responsible for driving property sales, managing client relationships, and promoting real estate investment opportunities to both local and international clients.Key Responsibilities:<ul><li>Identify potential clients and generate leads through networking, referrals, and digital channels.</li><li>Advise clients on suitable property options based on their needs, budget, and investment goals.</li><li>Present and promote real estate projects through meetings, calls, and online presentations.</li><li>Conduct market research to stay updated on property trends, pricing, and competitor activity.</li><li>Build and maintain long-term relationships with clients to ensure repeat business and referrals.</li><li>Coordinate with the marketing and sales support teams to ensure smooth lead conversion.</li><li>Assist clients throughout the buying/selling process, including documentation and deal closure.</li><li>Maintain accurate records of client interactions and transactions.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Real Estate, or a related field (preferred).</li><li>3-5 years experience in real estate sales or investment consulting (experience with overseas clients is a plus).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated, target-driven, and capable of working independently.</li><li>Knowledge of the Lahore property market and investment trends.</li><li>Proficiency in MS Office and CRM tools.</li></ul>Compensation &amp; Benefits:<ul><li>Attractive commission structure with high earning potential.</li><li>Performance-based incentives and rewards.</li><li>Training and development opportunities.</li><li>Access to a wide client base including overseas investors.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Real Estate: 4 years (Required)</li></ul>Work Location: In person

Real Estate / Investment Consultant

Explore 1372+ Client support consultant in Lahore this October. Find roles across top companies and apply now to boost your career.