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client onboarding specialist

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it support engineer

client support consultant

Planlab Solutions

Location: Lahore (On-site) Employment Type: Full-timeOpen Positions:<ul><li>2 &ndash; Afternoon Shift (9 hours)</li><li>2 &ndash; Night Shift (9 hours)</li></ul>About the RolePlanLab Solutions is looking for Customer Support Specialists to join our team for afternoon and night shifts. In this role, you will handle support requests, maintain accurate records in CRM systems, and ensure smooth resolution of client inquiries.This is a support-focused position &mdash; no sales, cold calling, or commission-based tasks.Key Responsibilities<ul><li>Respond to and manage incoming support requests via CRM and ticketing platforms.</li><li>Document, track, and update cases using tools like Zendesk, Freshdesk, Gorgias, or other helpdesk software.</li><li>Communicate clearly and professionally in English with users to understand issues and provide solutions.</li><li>Follow internal workflows to ensure timely and accurate resolution of requests.</li><li>Escalate complex issues to the appropriate internal team.</li><li>Monitor pending tickets, follow up, and close cases efficiently.</li><li>Maintain data accuracy and service quality while handling multiple tasks simultaneously.</li></ul>Required Skills &amp; Competencies<ul><li>Strong English communication skills (written and verbal).</li><li>Basic computer and internet proficiency, including MS Excel and office applications.</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work independently and adhere to shift schedules.</li><li>Problem-solving mindset and ability to prioritize tasks effectively.</li><li>Flexibility to work afternoon or night shifts, including weekends if scheduled.</li></ul>Preferred Experience<ul><li>Prior experience in customer support, helpdesk, service desk, or administrative support roles.</li><li>Hands-on experience with CRM platforms and ticketing systems.</li><li>Familiarity with SLA-driven or process-oriented support environments.</li></ul>Education<ul><li>Minimum High School diploma or equivalent.</li><li>Additional training in customer support software or service operations is a plus.</li></ul>How to ApplySubmit your updated resume to be considered. Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>What is your current Salary?</li><li>What is your expected salary?</li><li>Can you write professional emails and do live chat?</li><li>Are you comfortable with outbound calls?</li></ul>Work Location: In person

Customer Support Specialist – Afternoon & Night Shifts

Jazz

<div>
 
 
 Grade Level: L2
 
 
 
 
 Location: Lahore
 
 
 
 
 Last date to apply: 12th March 2025
 
 
 
 
 
 What is Jazz Business Consultant?
 
 
 
 The Jazz Business Consultant will support in driving revenue growth by identifying, developing, and managing relationships with public sector entities, government organizations, and other key stakeholders in Central region. This role will focus on executing sales strategies, fostering relationships, and delivering innovative solutions that align with Jazz's vision of digital transformation.
 
 
 The role reports directly to the Regional Head with an extended team of 5 members.
 
 
 
 What does Jazz Business Consultant do?
 
 
 
 
 Sales Execution
 
 
 <ul>
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 Support the development and implementation of sales plan to achieve revenue targets against assigned product(s)
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 Identify and pursue new business opportunities within the public sector, including government projects, tenders, and initiatives
 </li>
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 Build and maintain a pipeline of potential clients and partnerships
 </li>
 </ul>
 
 
 Relationship Management
 
 
 <ul>
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 Assist in establishing and nurturing relationships with key stakeholders in government and public sector organizations
 </li>
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 Collaborate with internal teams to design and deliver tailored solutions that meet client needs
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 Represent Jazz at meetings, presentations, and industry events to promote the company's offerings
 </li>
 </ul>
 
 
 Proposal Development
 
 
 <ul>
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 Prepare and present compelling proposals, presentations, and business cases to potential clients
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 Ensure all proposals align with client requirements and Jazz's capabilities
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 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
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 Work closely with Pre-Sales, Planning, Product and Service Delivery teams to align offerings with market demands
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 Support the seamless execution of business agreements and deliverables
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 Provide regular updates to the Regional Head on progress and challenges
 </li>
 </ul>
 
 
 Compliance &amp; Governance
 
 
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 Ensure all contracts comply with legal, regulatory requirements and company policies
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 Maintain accurate records of sales activities, contracts, and client interactions
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Jazz Business Consultant?
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or ICT field. An MBA with ICT knowledge is a plus
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 Minimum of 4-5 years of experience in sales or business development with a focus on the public sector
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 Proven track record of achieving sales targets and managing high-value accounts
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 Strong understanding of the public sector landscape in Pakistan, including government procurement processes and regulations
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 Excellent negotiation, communication, and presentation skills
 </li>
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 Ability to build and maintain relationships with senior stakeholders
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 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and emerging technologies &amp; tools
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why join JazzWorld?
 
 
 
 As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
 
 
 Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
 
 
 As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
 
 
 At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
 
</div>

Jazz Business Consultant

Visiomate

We are looking for an experienced Odoo Functional Consultant to join our team in Lahore. This full-time, on-site role involves managing and implementing ERP solutions for clients, configuring and customizing workflows, and providing ongoing support to resolve technical issues. You will work across various projects, supporting sectors such as manufacturing, distribution, sales, and customer relationship management.Key Responsibilities:<ul><li>Conduct end-to-end implementation of Odoo ERP systems, including configuration and customization to meet client needs.</li><li>Design and optimize ERP solutions that align with business requirements.</li><li>Engage in client interactions, understanding and documenting requirements for both new and existing projects.</li><li>Research and develop new functionalities and customize modules to address specific client requirements.</li><li>Provide user training and demonstrations to ensure efficient use of the ERP system.</li><li>Prepare detailed documentation for implementation processes, workflows, and project updates.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in a relevant field (B-COM (IT), MBA, MCOM, ACCA).</li><li>Minimum of 2 years of experience as an Odoo Functional Consultant or in a similar ERP role.</li><li>Strong understanding of Odoo modules, including Sales, Purchase, Inventory, Accounting, HR, and CRM.</li><li>Proficient in solution design, with excellent analytical and problem-solving skills.</li><li>Ability to manage projects independently and collaborate effectively within a team.</li><li>Excellent communication skills, with fluency in both written and spoken English.</li></ul>Benefits:<ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunity to work in a dynamic, innovative, and supportive environment.</li><li>Professional development and career growth opportunities.</li><li>Flexible working hours.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected Salary?</li><li>What is your Notice Period?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Demos: 2 years (Required)</li><li>Documentation for new and old projects: 2 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Odoo Functional Consultant

WADIC

<div>
 
 Job Timing:
 
 9pm - 6am PKT
 
 Night Shift
 
 
 
 
 Location:
 
 College Road, Township, Lahore.
 
 
 
 We are Hiring---Odoo Functional Consultant
 
 
 
 WADIC delivers customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at WADIC Operating as an Agile team as a USA based company, we are on the front of technology revolution for how people work and deliver innovative solutions. Our passion for placing the user at the center of everything we do is driving our incremental approach to software feature development and delivery.
 
 
 
 Position Overview:
 
 
 
 We are seeking a knowledgeable and experienced Odoo Functional Consultant to join our dynamic team. The ideal candidate will have a strong understanding of business processes and how they can be mapped to Odoo ERP functionalities. This role involves working closely with clients to understand their requirements, configure Odoo modules to meet their needs, and provide ongoing support and training.
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Consultation:
 
 Engage with clients to understand their business processes, needs, and objectives. Conduct thorough requirements gathering and analysis.
 
 
 
 Odoo Configuration:
 
 Configure and customize Odoo modules (e.g., Sales, Inventory, Accounting, CRM, HR) to align with client requirements.
 
 
 
 Implementation Management:
 
 Oversee the implementation of Odoo ERP solutions, ensuring projects are completed on time and within budget.
 
 
 
 Training and Support:
 
 Provide training to end-users and support clients post-implementation to ensure successful adoption of the system.
 
 
 
 Documentation:
 
 Develop comprehensive documentation for configurations, customizations, and user guides.
 
 
 
 Testing:
 
 Conduct system testing to ensure solutions meet client requirements and perform as expected.
 
 
 
 Troubleshooting:
 
 Identify, troubleshoot, and resolve issues that arise during and after implementation.
 
 
 
 Continuous Improvement:
 
 Stay up-to-date with the latest developments in Odoo and ERP technologies. Recommend improvements and optimizations to clients.
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Systems, Computer Science, or a related field.
 </li>
 <li>
 03+ years of experience working with Odoo ERP, including hands-on experience with various Odoo modules.
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 Strong understanding of business processes and ERP systems.
 </li>
 <li>
 Excellent problem-solving skills and the ability to think critically.
 </li>
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 Proficient in project management and able to manage multiple projects simultaneously.
 </li>
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 Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
 </li>
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 Experience with SQL, Python, and other relevant technologies is a plus.
 </li>
 <li>
 Odoo certification is preferred.
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunities for professional development and career growth.
 </li>
 <li>
 Collaborative and supportive work environment.
 
 
 
 </li>
 </ul>
 Job Type: Full-time
</div>

Asapp studio

Company: AsappStudioJob Type: Full-timeExperience: 3&ndash;7 yearsJob DescriptionAre you a problem-solver who loves bridging the gap between business needs and technical excellence? AsappStudio is looking for an experienced Dynamics 365 Consultant to join our growing team. You will play a pivotal role in analyzing business requirements, configuring robust D365 solutions, and guiding our implementation teams to success.What You Will Do:<ul><li>Collaborate with stakeholders to gather business requirements and translate them into functional D365 configurations.</li><li>Hands-on configuration of entities, workflows, business rules, and security roles within the D365 ecosystem.</li><li>Work closely with the development team to guide customizations and ensures the technical output aligns with business goals.</li><li>Leverage Power Apps and Power Automate to extend D365 capabilities and automate business processes.</li><li>Conduct end-user training, create comprehensive documentation, and provide ongoing support.</li><li>Lead UAT (User Acceptance Testing), assist in deployment, and ensure best practices are followed.</li></ul>What We Are Looking For:<ul><li>Experience: 3 to 7 years of proven experience as a D365 Consultant.</li><li>Domain Expertise: Strong knowledge of D365 modules (Sales, Customer Service, Finance, or Supply Chain).</li><li>Technical Savvy: Proficiency in the Power Platform (Power Apps, Power Automate).</li><li>Analytical Mindset: Ability to deconstruct complex business problems and recommend efficient D365 solutions.</li><li>Communication: Exceptional stakeholder management and communication skills to handle client expectations.</li></ul>Education &amp; Certifications (Preferred):<ul><li>Bachelor&rsquo;s degree in CS, IT, Business Administration, or a related field.</li><li>Relevant Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310, or MB-210) are a huge plus.</li></ul>Why Join AsappStudio?<ul><li>Opportunity to work on diverse, high-impact ERP/CRM projects.</li><li>A professional environment that values growth and innovative thinking.</li><li>Competitive salary and benefits package.</li></ul>Interested one apply directly through Indeed or hr123Experience:<ul><li>Microsoft dynamics 365: 1 year (Preferred)</li></ul>Work Location: In person

D365 Functional Consultant

Abacus Outsourcing

Job description:Project Overview: Developed and managed a customer support for a FinTech, focusing on delivering seamless financial service experiences through multi-channel customer support. The project aimed to simulate how modern digital banks handle customer queries, transaction issues, and account-related support efficiently while maintaining high service standards.Objectives:<ul><li>Provide fast and accurate resolution of customer issues related to digital banking services.</li><li>Ensure smooth customer interaction across calls, emails, and live chat channels.</li><li>Maintain structured records of customer interactions for operational transparency.</li><li>Enhance customer satisfaction through proactive problem-solving and service excellence.</li></ul>Key Responsibilities<ul><li>Handled customer queries related to FinTech services such as digital payments, transfers, account access, and transaction issues.</li><li>Responded to customer requests through multiple communication channels (calls, email, and live chat).</li><li>Investigated and resolved issues including failed transactions, account verification problems, and payment delays.</li><li>Maintained detailed documentation of customer interactions and service resolutions in the CRM system.</li><li>Collaborated with internal teams (technical, compliance, and payment operations) to ensure efficient issue resolution.</li><li>Followed customer-first service principles of digital banking support model.</li></ul>Salary: Attractive- Market CompetitiveSchedule: 5 Days a WeekTimings: Fixed US ShiftBenefits: Medical Benefits, US HolidaysLocation: In-Person- LahorePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Specialist- FinTech (Email & Chat)

Harris Silicone & Glass Pvt. Ltd.

OB OVERVIEW QUALIFICATIONAs an Odoo Functional Consultant at HSxTech, you will play a crucial role in the execution of ERP deployment projects. You will be responsible for ensuring successful project delivery, meeting client expectations, and collaborating with cross-functional teams to achieve project goals.QUALIFICATION<ul><li>Experience with Odoo ERP implementation including expertise in Accounting, Manufacturing and Custom Reports</li><li>Bachelors Degree</li><li>Excellent spoken English</li><li>Excellent communication and interpersonal skills</li></ul>RESPONSIBILITIES<ul><li>Understand Customer requirement by undertaking As Is analysis, doing a gap analysis and preparing final requirements</li><li>Identify customer pain points</li><li>Have an understanding of various Odoo Apps and Modules including Accounting, Manufacturing, CRM, Sales, Purchase, &amp; POS.</li><li>Able to build customer reports as per customer specifications</li><li>Being able to work as a part of team to delivery successful implementation of Odoo ERP</li><li>Communicate project status, milestones, and any potential risks or issues to clients in a clear and timely man</li></ul>About HSx TechHSxTech is an IT consulting company specializing in ERP deployments. Company with a primary focus on serving US based SMEs on Odoo ERP. HSxTech is an Odoo Silver Partner, we are dedicated to delivering innovative and tailored solutions that optimize business processes and drive organizational success.Apply Here on Job Portal: https://hsxtech.odoo.com/jobs/junior-functional-consultant-11Job Type: Full-timeWork Location: In person

Junior Odoo Functional

Explore 1152+ Client support consultant in Lahore this March. Find roles across top companies and apply now to boost your career.

1152 client support consultant jobs In Lahore

Customer Support Specialist – Afternoon & Night Shifts

Jazz Business Consultant

Odoo Functional Consultant

Odoo Functional Consultant

D365 Functional Consultant

Customer Support Specialist- FinTech (Email & Chat)

Junior Odoo Functional