customer service representative

sales development representative Jobs in Lahore

sales development representative

call center representative Jobs in Lahore

call center representative

client service executive - employee banking - lahore Jobs in Lahore

client success operations specialist Jobs in Lahore

client success operations specialist

client support representative

DS Marketing Agency

Client Support RepresentativeCompany: Digi Sparo Job Type: Full-Time Shift Timing: Evening &amp; Night Shifts (Rotational)About Digi SparoDigi Sparo is a growing digital solutions company committed to delivering exceptional customer experiences and innovative business support services. We value teamwork, professionalism, and continuous growth.Job SummaryDigi Sparo is seeking a motivated and customer-focused Client Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of client satisfaction. This role requires excellent communication skills and the ability to work evening and night shifts.Key Responsibilities<ul><li>Respond to client inquiries via phone, email, and chat in a professional manner</li><li>Resolve customer issues promptly while maintaining quality standards</li><li>Provide accurate information about products and services</li><li>Document customer interactions in the CRM system</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Maintain client satisfaction and build positive relationships</li><li>Meet performance metrics and service level targets</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>1+ year experience in customer service or client support (preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities</li><li>Basic computer proficiency</li><li>Ability to work evening and night shifts</li><li>Strong multitasking and time management skills</li></ul>Skills Required<ul><li>Active listening</li><li>Conflict resolution</li><li>Professional phone etiquette</li><li>Adaptability</li><li>Team collaboration</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience)</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul>Work Schedule<ul><li>Evening Shift</li><li>Night Shift</li><li>Rotational schedule as required</li></ul>Equal Opportunity EmployerDigi Sparo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs40,000.00 - Rs75,000.00 per monthWork Location: In person

Client Support Representative

Half Price Packaging PVT Ltd

Customer Support Representative (CSR)Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening / Night Shift Available Salary: Competitive + Performance IncentivesJob Overview: We are seeking a motivated and professional Customer Support Representative (CSR) to join our growing team. The ideal candidate will have strong communication skills, the ability to handle US clients confidently, and a passion for delivering excellent customer service. This role is perfect for individuals who thrive in a fast-paced call center environment and want to grow their career.Key Responsibilities:<ul><li>Handle inbound and outbound calls with US clients professionally</li><li>Provide accurate information and resolve customer concerns</li><li>Maintain positive client relationships</li><li>Meet quality and performance targets</li><li>Document call details and follow company processes</li></ul>Requirements:<ul><li>Minimum 1 year experience in customer support or call center role</li><li>Excellent English speaking and listening skills</li><li>Strong communication and problem-solving ability</li><li>Professional attitude and team mindset</li><li>Ability to work evening/night shifts</li></ul>What We Offer:<ul><li>Competitive salary + incentives</li><li>Career growth opportunities</li><li>Professional work environment</li><li>Skill development and training</li></ul>If you are confident, customer-focused, and ready to grow, we encourage you to apply and become part of our dynamic team.Job Type: Full-timePay: Rs40,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

First National Equities Limited

WE ARE HIRING &ndash; Customer Support / Sales RepresentativeWe are looking for motivated and confident individuals to join our team for a USA-based project*.Position: Customer Support / Sales RepresentativeRequirements:✔ Good English communication skills✔ Strong problem-solving ability✔ Fresh candidates are encouraged to apply✔ Experienced candidates will be preferred✔ Minimum education: Intermediate (FA/FSc/ICS/I.Com)Job Details:Shift: 8:00 PM &ndash; 4:00 AMDays:Monday &ndash; FridayLocation: FNE House, 179-B, Abu Bakar Block, New Garden Town, LahoreSalary:PKR 60,000 &ndash; 80,000 (Basic)depending on interview performancePlus outstanding commissionWalk-in interviews are available.Kindly share your CV at:muhammadahmed@fnetrade.com0302-7921042Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support / Sales Representative

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support

Exceedra Solutions

Job Type: Onsite Location: Gulberg, LahoreWork Schedule:<ul><li>6 days per week</li><li>9 hours per day</li></ul>Job DescriptionWe are seeking a reliable and detail-oriented Customer Support Representative to manage guest communication and support operations for short-term rental properties. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a calm, professional approach when assisting guests.Key Responsibilities<ul><li>Respond promptly and professionally to guest inquiries via chat and messaging platforms</li><li>Assist guests with check-in, check-out, and general stay-related questions</li><li>Handle guest concerns and complaints efficiently in line with company policies</li><li>Coordinate with internal teams (maintenance, cleaning, etc.) to resolve issues</li><li>Maintain accurate records of guest interactions and follow up on pending matters</li><li>Ensure high levels of guest satisfaction and contribute to positive reviews</li></ul>Requirements<ul><li>Excellent written and verbal communication skills in English</li><li>Strong multitasking and problem-solving abilities</li><li>Basic computer proficiency and familiarity with online tools</li><li>Ability to work onsite in Gulberg, Lahore</li><li>Minimum 1 year of experience in customer support</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: From Rs60,000.00 per monthExperience:<ul><li>Customer support: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Support Representative

IT Devices Online

Job DescriptionChat Support RepresentativeAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking a proactive and tech-savvy Chat Support Representative to join our IT hardware company. In this role, you will be the first point of contact for customers via live chat, assisting them with technical issues, product inquiries, and general support related to our hardware products (e.g., servers, networking devices, workstations, peripherals). Your primary focus will be on delivering fast, accurate, and friendly support while maintaining a high level of customer satisfaction.Key Responsibilities:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Troubleshoot basic to intermediate technical issues related to software, systems, and services.</li><li>Guide users through problem-solving steps and provide appropriate solutions or workarounds.</li><li>Escalate complex or unresolved issues to relevant teams following standard procedures.</li><li>Maintain comprehensive and accurate records of customer interactions in the CRM system.</li><li>Collaborate with internal teams (Technical Support, Sales, Logistics) to resolve complex issues.</li><li>Stay updated on product knowledge, company updates, and industry trends.</li></ul>&middot; Follow standard operating procedures and escalate unresolved issues to Tier 2 or engineering teams when necessary.&middot; Meet defined KPIs such as chat response time, resolution time, customer satisfaction (CSAT), and quality assurance (QA) scores.Requirements:<ul><li>3&ndash;4 years of experience in a chat support or customer service role, preferably in the IT or tech industry.</li><li>Excellent written and verbal communication skills in English &ndash; grammar, tone, and clarity are critical.</li><li>Proven ability to handle multiple chats simultaneously while maintaining attention to detail.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Basic understanding of IT concepts, software troubleshooting, etc.</li><li>Ability to work independently and in a team-oriented environment.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in IT, Computer Science, Communications, or a related field.</li><li>Experience supporting IT Hardware, SaaS platforms or cloud-based applications.</li><li>Multilingual capabilities are a plus.</li><li>Experience in US Market is must.</li></ul>What We Offer<ul><li>Salary range upto 100K</li><li>Health Insurance</li><li>Casual, Sick and Annual Leaves</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>How do you rate (0/10) your English communication? </li><li>Only apply if agree with the job timings. 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM</li><li>Do you agree with a Full-time On-site night shift job in Gulberg 3, Lahore</li></ul>Experience:<ul><li>Chat Support in US Market: 3 years (Required)</li></ul>Language:<ul><li>Excellent English Communications (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Female Chat Support Representative

Physicians Revenue Group

Job Title: Customer Support &ndash; Patient Support Representative Industry: US Healthcare Company: Tekboox (US-based IT Company)Tekboox is urgently hiring Patient Support Representatives for the US Healthcare Market. This role is ideal for professionals with healthcare knowledge and strong English communication skills who are comfortable working night shifts.Preferred EducationCandidates with a healthcare background will be preferred,Key Responsibilities<ul><li>Handle inbound and outbound calls, emails, and chats from US-based patients</li><li>Assist patients with appointment scheduling, confirmations, and follow-ups</li><li>Verify patient demographics and insurance information accurately</li><li>Guide patients regarding treatment processes, billing inquiries, and coverage details</li><li>Coordinate with healthcare providers, billing teams, and internal departments</li><li>Maintain accurate and up-to-date records in CRM/EHR systems</li><li>Ensure compliance with HIPAA and US healthcare regulations</li><li>Deliver empathetic, professional, and solution-oriented patient support</li></ul>Required Qualifications<ul><li>2&ndash;3 years of experience in patient services, front desk, or healthcare administration</li><li>Hands-on experience with patient scheduling, insurance verification, and prior authorizations</li><li>Familiarity with referral processes and healthcare workflows</li><li>Strong communication and customer service skills</li><li>Ability to multitask in a fast-paced healthcare environment</li></ul>Preferred Skills<ul><li>Experience with US healthcare systems and insurance providers</li><li>Knowledge of EMR/EHR systems</li><li>Excellent English communication skills (spoken and written)</li></ul>Job Location &amp; Timing<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift Onsite (6:00 PM &ndash; 3:00 AM)</li><li>Work Mode: Onsite (5 days a week)</li></ul>How to ApplyInterested candidates may send their resumes to: saddam.hussain@tekboox.comJob Type: Full-timeWork Location: In person

Customer Support – Patient Support Representative

Explore 1334+ Client support representative in Lahore this March. Find roles across top companies and apply now to boost your career.