client support representative

IPS (USA)

Information Process Solutions (IPS Pakistan) is looking for energetic, customer-focused, and target-driven professionals to join our growing Sales team as Area Sales Representatives and Senior Area Sales Representatives. This is an excellent opportunity for individuals with a passion for field sales, business development, and relationship management who are eager to build a successful career with a fast-growing organization.Location: House No. 372, Old RGA Factory, Main Ferozepur Road, New Dera Mian Saeed, Lahore, PakistanEmployment Type: Full-TimeWorking Days: Monday &ndash; FridayShift Timings:<ul><li>11:00 AM &ndash; 8:00 PM OR</li><li>1:00 PM &ndash; 10:00 PM</li></ul>Compensation:<ul><li>Area Sales Representative: PKR 40,000 &ndash; 70,000</li><li>Senior Area Sales Representative: PKR 60,000 &ndash; 95,000</li><li>Senior Area Sales Representatives are also eligible for a 6% commission on every successful sale.</li></ul>Requirements:<ul><li>Candidates must own a motorcycle.</li><li>IPS Pakistan provides fuel allowance and motorcycle maintenance support.</li></ul>Major Job ResponsibilitiesBusiness Development &amp; Sales<ul><li>Generate new business opportunities through field visits, prospecting, and direct client engagement.</li><li>Identify, approach, and onboard new customers within assigned territories.</li><li>Promote IPS products and services while consistently achieving assigned sales targets.</li><li>Conduct product presentations and negotiate business opportunities with prospective clients.</li></ul>Territory Management<ul><li>Plan and execute daily sales activities across assigned territories.</li><li>Develop strong market presence and identify opportunities for business expansion.</li><li>Monitor competitor activities and provide market intelligence to management.</li></ul>Client Relationship Management<ul><li>Build and maintain long-term relationships with customers.</li><li>Ensure exceptional customer service and timely resolution of client concerns.</li><li>Coordinate with internal teams to ensure seamless service delivery.</li></ul>Reporting &amp; Performance<ul><li>Maintain accurate records of customer interactions and sales activities.</li><li>Prepare daily, weekly, and monthly sales reports.</li><li>Achieve assigned KPIs and contribute towards overall revenue growth.</li></ul>Required Knowledge, Skills &amp; Abilities<ul><li>Experience in field sales, FMCG, distribution, B2B sales, pharmaceutical sales, or a related industry is preferred.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Excellent customer relationship management and business development capabilities.</li><li>Self-motivated with the ability to work independently and achieve challenging sales targets.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Willingness to travel extensively within the assigned territory.</li></ul>Technical / IT Skills<ul><li>Proficiency in Microsoft Excel, Google Sheets, and Microsoft Office.</li><li>Familiarity with CRM software or sales reporting systems is an advantage.</li><li>Ability to maintain accurate digital records and prepare sales reports.</li><li>Comfortable using smartphones and mobile applications for field reporting.</li></ul>Compensation &amp; BenefitsAt IPS Pakistan, we believe in rewarding performance and supporting employee growth through a comprehensive benefits package, including:<ul><li>Market-competitive salary.</li><li>6% Sales Commission (Senior Area Sales Representative).</li><li>KPI-based performance incentives.</li><li>Fuel allowance.</li><li>Motorcycle maintenance support.</li><li>Health Insurance (IPD &amp; OPD).</li><li>Semi-annual performance increments (July &amp; January).</li><li>Professional training and certifications.</li><li>Clear career growth opportunities.</li><li>Subsidized meals.</li><li>In-house gym.</li><li>Recreational facilities including indoor games and employee engagement activities.</li></ul>Why Join IPS Pakistan?Join a dynamic organization that values performance, innovation, and continuous learning. At IPS Pakistan, you'll have the opportunity to grow your career, work with experienced professionals, and be rewarded for your achievements in a collaborative and high-performance environment.How to ApplyInterested candidates are encouraged to send their updated resume to:Text/Call: +92 336 0777105Industry: BPOEmployment Type: Full-TimeIPS Pakistan is an Equal Opportunity Employer.Pay: Rs50,000.00 - Rs95,000.00 per monthWork Location: In person

Area Sales Representation (Local Field Job)

TalentPop App

<div>
 Join TalentPop App as a Brand Concierge - E-commerce Sales &amp; Order Support VA!
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about creating exceptional customer experiences. As a
 
 Brand Concierge - E-commerce Sales &amp; Order Support VA
 
 , you'll play a key role in guiding customers through their purchasing journey, recovering missed sales opportunities, and delivering a personalized, high-touch experience that builds trust, loyalty, and long-term customer relationships.
 
 
 If you are passionate about sales, thrive in e-commerce environments, and enjoy turning customer interactions into revenue and long-term brand loyalty, this role is for you.
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 To ensure your application is reviewed by the
 
 Recruitment Team
 
 , you
 
 must
 
 follow these critical steps exactly.
 
 Applications that do not choose "Brand Concierge" and enter the correct code WILL NOT be reviewed.
 
 
 
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 When selecting the position during your application, please choose "Brand Concierge" from the list of available roles.
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 In the application form, you'll be asked for an application code &ndash; please enter ESOS in that field.
 
 
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 </ul>
 What You'll Do
 
 
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 Engage customers via chat, email, phone, and SMS to assist with orders, product inquiries, and post-purchase needs, with a strong focus on driving conversions and satisfaction.
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 Identify and execute opportunities for upselling, cross-selling, and product bundling to increase average order value.
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 Support subscription recovery, winbacks, abandoned cart assistance, and other sales-related touchpoints to boost retention.
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 Assist with order tracking, returns, exchanges, and cancellation requests when they present opportunities to retain the sale.
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 Represent the brand voice and provide a personalized, concierge-level experience on every interaction.
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 Maintain accurate customer records and share trends and insights to improve sales strategies and the overall customer journey.
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 Collaborate with internal teams to implement feedback and optimize conversion-related processes.
 
 
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 What We're Looking For
 
 
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 At least 1 year of proven remote/online sales and customer support experience.
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 Must have prior e-commerce experience, especially in areas like upselling, cross-selling, abandoned cart recovery, subscription assistance or winbacks, post-purchase support, or product bundles.
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 Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship-building.
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 At least 1 year of customer service experience via phone, email, or chat is required; e-commerce sales experience is a big plus.
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 Familiarity with Shopify, CRM tools, or customer engagement platforms is a plus.
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 Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
 
 
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 Technical Requirements
 
 
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 A personal PC or laptop with an i5 processor or higher.
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 A stable internet connection with at least 25 Mbps upload and download speeds.
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 A quiet, professional workspace suitable for calls.
 
 
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 Why Join TalentPop App?
 
 
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 Earn commissions and annual performance-based raises.
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 Paid time off to relax and recharge.
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 HMO health coverage or a monthly health stipend.
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 Performance and recognition bonuses for top achievers.
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 100% permanent work-from-home setup.
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 A supportive, friendly team culture and real opportunities for growth.
 
 
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 </ul>
 
 Ready to represent top e-commerce brands and help customers complete their online shopping journey? Apply now to become a Brand Concierge - E-commerce Sales &amp; Order Support VA at TalentPop App!
 
</div>

Online Order Support VA

Prestre International

Job Title: Customer Service &amp; Sales Executive UK BasedLocation: Office Based &ndash; Kalma Chowk, Gulberg III, LahoreTimings: According to UK Timings (Pakistan timings 1:00 pm to 10:00 pm).Working Days: Monday to SaturdayJob Description: We are looking for an experienced and confident Male Sales Representative with 3 to 5 years of experience with strong UK speaking accent to join our growing team. The ideal candidate will have a strong background in UK sales, excellent communication skills with a clear British/UK-accented English, and a good understanding of the construction and architectural industry.If you are results-driven, confident in closing deals, and passionate about building client relationships, we'd love to hear from you.Key Responsibilities:<ul><li>Handle customer enquiries from UK clients through email and phone communication.</li><li>Respond to client queries professionally and in a timely manner.</li><li>Provide accurate information about company services to potential and existing clients.</li><li>Should be expert in Cold Calling with handling software and multitasking.</li><li>Assist in generating and managing sales leads.</li><li>Convert customer enquiries into potential sales opportunities.</li><li>Maintain records of customer interactions and sales activities.</li><li>Coordinate with internal teams to ensure smooth service delivery.</li><li>Follow up with clients regarding project updates and service progress.</li><li>Build and maintain professional relationships with UK clients.</li></ul>Requirements:<ul><li>Strong spoken and written English is mandatory.</li><li>Ability to handle and respond to customer enquiries professionally.</li><li>Confidence in dealing with international clients, particularly UK clients.</li><li>A UK accent will be considered an advantage.</li><li>Good communication and interpersonal skills.</li><li>Ability to work in a team and manage multiple tasks efficiently.</li><li>Previous experience in customer service or sales is preferred.</li></ul>Bonuses and Incentives:We also provide performance and target based bonuses and incentives on top of the basic salary.Only Lahore-based candidates should apply.Work Type: Full-time, office-based position.Location: Kalma Chowk (Near St Mary Park), Gulberg III, Lahore.Apply at:Email: info@manpoy.org Whats app: +923212304000Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service & Sales Executive UK Based

Sprouto Group

Company: Sprouto Location: DHA Phase 8, Lahore (Onsite) Job Type: Full-time Working Days: Monday &ndash; Friday Working Hours: 1:00 PM &ndash; 10:00 PMAbout the RoleSprouto is seeking an experienced Sales Development Representative (SDR) with a proven background in a software house environment. The ideal candidate will have experience generating B2B leads, conducting outbound sales activities, and introducing software development and AI solutions to prospective clients.If you are confident in communicating with international clients, enjoy achieving sales targets, and want to grow your career in the software industry, we encourage you to apply.Key Responsibilities<ul><li>Generate new business opportunities through outbound prospecting.</li><li>Conduct cold calls, email outreach, and LinkedIn prospecting to identify potential clients.</li><li>Qualify inbound and outbound leads before passing them to the sales team.</li><li>Present Sprouto's software development and AI solutions to prospective clients.</li><li>Schedule meetings with decision-makers.</li><li>Build and maintain strong relationships with potential clients.</li><li>Maintain accurate records of sales activities and pipeline progress.</li><li>Achieve monthly lead generation and sales targets.</li><li>Work closely with the sales team to support business growth.</li></ul>Requirements<ul><li>Software house experience is mandatory.</li><li>Proven experience as a Sales Development Representative (SDR), Business Development Executive (BDE), or B2B Sales Executive.</li><li>Excellent spoken and written English communication skills.</li><li>Strong understanding of software development services and AI solutions.</li><li>Experience in outbound sales, lead generation, and cold calling.</li><li>Excellent negotiation and relationship-building skills.</li><li>Self-motivated, target-oriented, and able to work independently.</li><li>Bachelor's degree is preferred.</li></ul>Salary &amp; Benefits<ul><li>Salary: PKR 50,000 &ndash; 100,000 per month (depending on experience and performance)</li><li>Performance-based incentives and commission</li><li>Opportunity to work on international projects</li><li>Professional growth and career development</li><li>Supportive and collaborative work environment</li><li>Five-day work week (Monday&ndash;Friday)</li></ul>Work LocationDHA Phase 8, Lahore (Onsite)Preference will be given to candidates residing near DHA Phase 8 or surrounding areas.How to ApplyPlease apply through Indeed or send your CV to reema.ayub@sprouto.com.You may also share your resume via WhatsApp at +92 325 7818511.Note: Applications from candidates without prior software house experience will not be considered. Fresh graduates are not eligible for this position.Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Development Representative (SDR)

Corevato Solutions

B2B Cold Caller / Business Development Representative (US Campaign)Company: Corevato Solutions Location: Onsite &ndash; Lahore Shift Timing: 6:00 PM &ndash; 3:00 AM (9 hours, including 1-hour break)About Corevato SolutionsCorevato Solutions is a fast-growing technology and business automation company specializing in helping businesses streamline operations, increase revenue, and improve customer experience through intelligent automation. We provide services including GoHighLevel (GHL) CRM implementation, AI-powered business solutions, workflow automation, web development, custom software solutions, lead generation systems, and digital transformation services for clients across the United States and other international markets.Our mission is to help businesses scale efficiently by leveraging cutting-edge technology and proven sales and marketing systems.Job OverviewWe are seeking a confident, results-driven, and highly motivated B2B Cold Caller / Business Development Representative (BDR) to join our growing sales team. In this role, you will be responsible for identifying prospective businesses, initiating conversations with decision-makers, generating qualified leads, booking appointments for our sales consultants, and contributing directly to the company's growth.This is an ideal opportunity for someone who enjoys sales, has excellent English communication skills, and is passionate about building relationships with business owners and executives.Key Responsibilities<ul><li>Conduct high-volume outbound cold calls to businesses across the United States.</li><li>Identify and engage key decision-makers, including business owners, CEOs, founders, office managers, and operations managers.</li><li>Introduce Corevato Solutions' services professionally and confidently.</li><li>Qualify prospects by understanding their current business processes, challenges, and automation needs.</li><li>Schedule qualified discovery meetings and product demonstrations for the senior sales team.</li><li>Maintain accurate records of all calls, conversations, and follow-ups within the CRM.</li><li>Build and manage a healthy sales pipeline through consistent prospecting.</li><li>Follow structured sales scripts while adapting naturally to each conversation.</li><li>Handle objections professionally and maintain a positive customer experience.</li><li>Collaborate closely with the sales and marketing teams to improve outreach strategies.</li><li>Consistently achieve daily, weekly, and monthly KPIs, including call volume, appointments booked, and qualified opportunities.</li></ul>Requirements<ul><li>Previous experience in B2B cold calling, appointment setting, telemarketing, business development, or outbound sales.</li><li>Excellent spoken and written English with a clear, neutral, and professional accent.</li><li>Strong communication, negotiation, and active listening skills.</li><li>Confidence speaking with business owners and senior decision-makers.</li><li>Ability to build rapport quickly and overcome objections effectively.</li><li>Self-motivated, target-driven, and able to work independently.</li><li>Comfortable working night shifts aligned with US business hours.</li><li>Experience using CRM systems such as GoHighLevel, HubSpot, Salesforce, Zoho CRM, or similar platforms is preferred.</li><li>Familiarity with SaaS, CRM software, digital marketing, automation, or technology services is considered an advantage.</li></ul>Preferred Qualifications<ul><li>Experience selling B2B services.</li><li>Knowledge of GoHighLevel (GHL) or other CRM platforms.</li><li>Understanding of business automation, AI solutions, lead generation, or digital marketing services.</li><li>Experience with appointment setting and pipeline management.</li></ul>Key Skills (Indeed SEO Keywords)B2B Sales, Business Development Representative, BDR, SDR, Sales Development Representative, Cold Calling, Appointment Setting, Outbound Sales, Lead Generation, Telemarketing, US Campaign, CRM, GoHighLevel, GHL, SaaS Sales, Business Automation, AI Solutions, Customer Relationship Management, Sales Representative, Technology Sales, English Communication, Call Center, Business Development Executive.What We Offer<ul><li>Competitive base salary.</li><li>Attractive performance-based commissions and bonuses.</li><li>Paid training and continuous sales coaching.</li><li>Clear career progression into Senior Sales, Account Executive, or Business Development Manager roles.</li><li>Opportunity to work with international clients and cutting-edge technology.</li><li>Professional, collaborative, and growth-oriented work environment.</li><li>Performance recognition and long-term career development.</li></ul>Why Join Corevato Solutions?At Corevato Solutions, you'll be part of a team that helps businesses embrace automation and digital transformation. Your work will directly contribute to helping companies improve efficiency, generate more revenue, and modernize their operations using innovative technology solutions.DeclarationCorevato Solutions is an equal opportunity employer and a direct hiring organization. We do not work through third-party recruitment agencies and never charge any fee during any stage of the recruitment process, including application, interview, assessment, or onboarding. Candidates are strongly advised not to make any payment to anyone claiming to represent Corevato Solutions for employment opportunities.Pay: Rs50,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Current Basic Salary? Enter commissions separately</li><li>Expected Salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>in IT services &amp; Product B2B: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

B2B Cold Caller

Digital Conversions Media Private Limited

About the RoleThe Client Success Executive will be responsible for ensuring high levels of client satisfaction by managing client interactions, supporting partner operations, and contributing to risk assessment. This role requires close collaboration with client servicing, partner account management, and risk teams to ensure seamless service delivery and proactive issue resolution.Key Responsibilities Client, Partner &amp; Order Support<ul><li>Handle client, partner, and affiliate support via chats, emails, and tickets across multiple platforms in a timely and professional manner.</li><li>Process and manage sales orders accurately for multiple brands.</li><li>Act as a communication bridge between developers, suppliers, and internal teams to improve system performance and reduce API failures.</li><li>Raise, track, and follow up on queries and concerns from customers, affiliates, and partners.</li><li>Serve as an escalation point for Partner Account Managers (PAMs) when issues remain unresolved.</li><li>Monitor partner communication groups and proactively take ownership where responses are delayed.</li><li>Drive revenue growth by converting customer chats into orders (#OrderByChat).</li></ul>Partner Management &amp; Affiliate Operations<ul><li>Evaluate partner performance regularly and coordinate assessments with PAMs.</li><li>Support and lead the recruitment, onboarding, and compliance checks for new partners.</li><li>Assign and manage affiliate codes and support affiliate operations.</li><li>Monitor supplier balances and live chat billing invoices.</li><li>Assist the merchandising team in improving content clarity across websites (TTD &amp; ALG).</li></ul>Risk, Compliance &amp; Chargeback Management<ul><li>Review transactions and sales orders flagged for manual and risk review.</li><li>Assess transaction-level risk and make decisions related to chargeback initiation.</li><li>Manage chargeback responses, documentation, and follow-ups.</li><li>Conduct competitor and market analysis to identify high-risk industries and activities.</li><li>Develop and implement strategies to mitigate credit, fraud, and operational risks.</li><li>Establish, monitor, and report on key risk indicators (KRIs).</li><li>Monitor external and industry factors impacting organizational risk exposure.</li></ul>Training, Collaboration &amp; Reporting<ul><li>Contribute to building a Training &amp; Development framework by mentoring agents on operations, accounts, and risk processes.</li><li>Collaborate with cross-functional teams to strengthen operational efficiency and risk mitigation.</li><li>Communicate risk insights and operational updates clearly across internal stakeholders.</li><li>Continuously review and improve support, risk, and partner management processes for effectiveness.</li><li>Support initiatives to improve customer satisfaction and online reviews in coordination with the review officer.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Strong interpersonal skills with the ability to build trust and maintain client relationships.</li><li>Excellent written and verbal communication skills.</li><li>Ability to collaborate effectively with cross-functional teams.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Detail-oriented with strong organizational and time-management skills.</li></ul>Preferred Traits<ul><li>Disciplined and punctual.</li><li>Detail-oriented and responsible.</li><li>Willing to learn and grow with the company.</li><li>Comfortable working under supervision.</li></ul>Pay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>What is your approximate daily travel time to our office located in DHA Phase 8, Lahore?</li><li>Are you and your immediate family currently based in Lahore?</li><li>Do you have a Bachelor&rsquo;s degree in Business Administration or a relevant field?</li></ul>Work Location: In person

Chat Support /Client Success Executive

GULF DIGITAL LLC

We are seeking an experienced and proactive Corporate Services Executive / Officer to build, nurture, and grow strong long-term relationships with our clients. As a key member of the team, you&rsquo;ll support clients virtually by understanding their needs, offering tailored solutions, and ensuring exceptional customer satisfaction while driving account growth. Careers Page+1Key Responsibilities<ul><li>Build and maintain strong client relationships through remote channels (email, phone, video calls, chat). Careers Page</li><li>Understand client needs and objectives to recommend appropriate products or services. Careers Page</li><li>Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly. Careers Page</li><li>Conduct virtual meetings and presentations to engage clients and reinforce value. Superworks</li><li>Collaborate with internal teams (Sales, Support, Product) to deliver effective solutions. Careers Page</li><li>Track client feedback, trends, and satisfaction to improve service delivery. Careers Page</li><li>Identify opportunities for upselling, cross-selling, and account expansion. Careers Page</li><li>Achieve performance targets such as retention rates, revenue growth, and client satisfaction scores. Careers Page</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field (or equivalent experience). Careers Page</li><li>Proven experience in client relationship management, account management, customer success, or a similar role. Careers Page</li><li>Excellent communication skills (written and verbal), especially in virtual settings. Superworks</li><li>Strong interpersonal and problem-solving abilities. Careers Page</li><li>Comfortable using CRM software (e.g., Salesforce, HubSpot) and remote collaboration tools. Careers Page</li><li>Ability to work independently and manage time effectively in a remote environment. Superworks</li></ul>Preferred Skills (optional)<ul><li>Experience in sales, upselling, or business development.</li><li>B2B</li><li>Experience in virtual presentations and client workshops.</li><li>Familiarity with analytics tools or customer feedback platforms.</li></ul>What We Offer<ul><li>Opportunity to work with a global client portfolio.</li><li>Professional growth and career advancement.</li><li>Performance-based incentives.</li></ul>Work Location: In person

Corporate Services Executive

Explore 107+ Client support representative in Lahore this July. Find roles across top companies and apply now to boost your career.