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customer support executive

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call center csr - (experienced)

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client success representative – b2b

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client success specialist (female)

client support specialist

Tweety Four 7

Client Support Specialist &ndash; Onsite Night Shift (Female Only)Job Location: Bahria Town, Rawalpindi Work Mode: Onsite Shift Timings: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Openings: Multiple Salary Package: PKR 100,000 &ndash; PKR 150,000We are seeking a motivated Client Support Specialist to join our onsite Client Services team in Rawalpindi. This position is designed for individuals who enjoy working with international clients, managing relationships, and ensuring smooth service delivery through clear communication and coordination.This opportunity is open to female candidates only.Role OverviewThe Client Support Specialist will serve as a liaison between clients and internal teams, ensuring client requirements are understood, communicated, and addressed efficiently. The role focuses on client satisfaction, onboarding support, CRM management, and continuous improvement of the client experience.Candidates with up to 1 year of experience or fresh graduates with strong communication skills are encouraged to apply.Primary Duties and Responsibilities<ul><li>Handle ongoing communication with international clients through email, calls, and CRM tools</li><li>Understand client needs and assist with timely resolution of requests and concerns</li><li>Coordinate with internal departments such as Engineering, Support, and Operations</li><li>Support new client onboarding and training activities</li><li>Track and update client information, interactions, and feedback in CRM systems</li><li>Assist in monitoring client engagement, satisfaction, and retention metrics</li><li>Document issues, feedback, and service improvements for internal reporting</li><li>Follow best practices for customer service and client relationship management</li></ul>Required Qualifications and Skills<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related discipline</li><li>0&ndash;1 year of experience in customer success, customer support, or client-facing roles</li><li>Strong spoken and written English communication skills</li><li>Basic knowledge of CRM platforms (Salesforce, HubSpot, or similar) preferred</li><li>Professional attitude with strong interpersonal and coordination skills</li><li>Willingness to work night shifts aligned with international clients</li><li>Female candidates only</li></ul>Shift Details:<ul><li>US Shift: 6:00 PM &ndash; 3:00 AM PKT</li><li>Australia Shift: 3:00 AM &ndash; 12:00 PM PKT</li></ul>Salary and Benefits<ul><li>Monthly salary between PKR 100,000 and PKR 150,000</li><li>10 paid leaves annually</li><li>Company‑provided pick and drop transportation</li><li>Structured training and career growth opportunities</li><li>Supportive, professional, and team‑oriented work environment</li><li>Exposure to international clients and global service standards</li></ul>Why This Role?<ul><li>Onsite role in a secure office location</li><li>Clear career progression in Client Success and Account Management</li><li>Ideal entry point into international client handling roles</li><li>Long‑term growth opportunities based on performance</li></ul>How to ApplyCandidates who meet the requirements and are interested in building a career in client success are encouraged to apply through Indeed.~Client Support Specialist, Customer Success Executive, Client Support Jobs, Customer Experience Jobs, CRM Executive, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Client Relationship Management.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Client Support Specialist

Hiring: Client Success Specialist (Female Only) &ndash; Onsite | RawalpindiLocation: Bahria Town, Rawalpindi (Onsite) Shift: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Number of Vacancies: 7 Salary Range: PKR 100,000 &ndash; PKR 150,000We are hiring a Client Success Specialist (Female Candidates Only) to join our growing Client Success team. This role is ideal for candidates with strong communication skills who are passionate about client relationship management, customer experience, and working with international clients in a professional onsite environment.About the RoleAs a Client Success Specialist, you will act as a primary point of contact for clients, ensuring satisfaction, retention, and long-term success. You will work closely with internal teams to support onboarding, manage ongoing communication, resolve issues, and improve overall service delivery while maintaining accurate CRM records.Fresh graduates and candidates with up to 1 year of experience in customer success, customer support, or client-facing roles are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day communication with clients via email, calls, and CRM platforms</li><li>Understand client requirements and ensure timely delivery of solutions</li><li>Coordinate with Engineering, Support, and Operations teams to address client needs</li><li>Assist in tracking and reporting client satisfaction, engagement, and retention metrics</li><li>Support client onboarding and training sessions to ensure a smooth experience</li><li>Maintain accurate client data and documentation in CRM systems</li><li>Record client feedback and support continuous service improvements</li><li>Learn and apply best practices in client relationship management and service excellence</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Up to 1 year of experience in a client-facing, customer success, or support role</li><li>Excellent verbal and written communication skills in English</li><li>Basic familiarity with CRM systems such as Salesforce or HubSpot is an advantage</li><li>Positive attitude, eagerness to learn, and strong interpersonal skills</li><li>Willingness to work night shifts:</li><li>US Time Zone: 6:00 PM &ndash; 3:00 AM</li><li>Australia Time Zone: 3:00 AM &ndash; 12:00 PM</li><li>Female candidates only</li></ul>Compensation and Benefits<ul><li>Competitive salary between PKR 100,000 and PKR 150,000</li><li>10 paid time off (PTO) days annually</li><li>Free pick and drop transportation provided by the company</li><li>Structured career growth and development plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international clients and global best practices</li></ul>Why Join Us<ul><li>Professional onsite work environment in Bahria Town, Rawalpindi</li><li>Clear growth path within Client Success and Account Management</li><li>Opportunity to build a long-term career in customer and client success</li><li>Work with international clients and structured processes</li></ul>Apply NowIf you are passionate about delivering excellent client experiences and want to grow your career as a Client Success Specialist, we encourage you to apply today.~Client Success Specialist, Customer Success Jobs, Client Support Specialist, Customer Experience Jobs, CRM Jobs, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Customer Relationship ManagementJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Client Success Specialist (Female)

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, Askari 14, or nearby areas)Company Description Sequel Technologies is a software company providing healthcare IT and medical billing services to the US market.Responsibilities <ul><li>Communicate with US-based clients (hospitals, clinics, and doctors) via portals, phone, and email to resolve issues.</li><li>Work with internal teams to solve client problems and improve software.</li><li>Ensure quality checks for client requests and software updates.</li></ul>Qualifications/Skills <ul><li>A bachelor's degree (Preferably BBA/IT) from a reputable university</li><li>Punctuality is a must.</li><li>Excellent communication skills are needed.</li><li>Fresh candidates are encouraged to apply</li></ul>Timings <ul><li>5:00 PM - 2:00 AM (Summers)</li><li>6:00 PM &ndash; 3:00 AM (Winters)</li></ul>Benefits <ul><li>Healthcare</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, DHA 1/2, Askari 14, or Humak? If not, kindly state your area of residency.</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Software Support Representative

Kaizen Global (smc) pvt ltd

Job Opening: Customer Support Representative (CSR)Company: Kaizen Global Location: 6th Road, Rawalpindi Timings: 3 shifts from 8:00 AM &ndash; 4:00 PM | 4:00 PM - 12 AM | 12 AM - 8 AM (Apply only when you're comfortable in working any of the above shifts) Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is seeking a Customer Support Representative (CSR) to assist customers with our own project by handling inbound queries via phone calls and live chats. If you possess strong communication skills and a customer-first attitude, this opportunity is ideal for you.Responsibilities:<ul><li>Handle inbound customer queries professionally</li><li>Provide accurate information and timely resolutions</li><li>Record customer interactions and feedback</li><li>Coordinate with internal teams when needed</li><li>Maintain a positive and helpful attitude</li></ul>Requirements:<ul><li>Qualification: FA, FSC</li><li>Good communication &amp; writing skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li></ul>Apply Now:Send your updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Allure SEO & BPO Services

Allure Outsource www.allureoutsource.com is a US based IT firm with it branch office in Islamabad. We work on a number of in-bound customer support projects. Currently, we are hiring Customer Support Executive for multiple positions in different projects.Responsibilities of a Customer Support Executive<ul><li>Manage large amounts of incoming phone calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications:<ul><li>Proven customer support experience or experience as a Customer Support.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>At least 1 - 3 years' of relevant work experience.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Ability to commute to Phase-4, Bahria Town, Rawalpindi.</li></ul>Applicants must be willing to work in evening or night shifts and must be able to commute to Bahria Town, Phase-4, RawalpindiJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

MeshSquare

Job description:Meds Nexus is looking for a Sales Specialist/Sr. Sales Specialist and/or Business Development Analyst - Who is proficient in English communication skills (North American Accent is preferable) for our Pre-Sales department. It's a salary allowance + commission-based role.Responsibilities:Answering inbound &amp; outbound sales calls, emails, and text messages.Converting a lead into a prospective clientScheduling Meetings (Zoom, Google Meet, MS Teams, etc.) and conference calls.Preparing analysis reports, Meeting MinutesHandle other duties as needed or assigned by the Manager.Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.Identify client needs and respond in a professional, efficient, and courteous manner.1 to 2 years of hands-on experience in a relevant field is required.2 to 3 years of hands-on experience in a relevant field is required.Requirements:&middot; Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)&middot; Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones&middot; Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support&middot; Available to work during US working hoursMust-Have:&middot; Fluent communication skills&middot; International Calling &amp; Communication Experience&middot; Female is preferablePerks &amp; Benefits:&middot; Paid Leaves&middot; HR Bonus&middot; Inflation Bonus&middot; Promotion&middot; Increments&middot; Medical Coverage&middot; Leave Encashment&middot; Contributory Saving Plan (CSP)&middot; Saturday and Sunday Off&middot; Transportation allowances only for female staff&middot; Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Specialist/Sr. Sales Specialist Medical Billing

Meds IT Nexus

Job description:Meds Nexus is looking for a Sales Specialist/Sr. Sales Specialist and/or Business Development Analyst - Who is proficient in English communication skills (North American Accent is preferable) for our Pre-Sales department. It's a salary allowance + commission-based role.Responsibilities:Answering inbound &amp; outbound sales calls, emails, and text messages.Converting a lead into a prospective clientScheduling Meetings (Zoom, Google Meet, MS Teams, etc.) and conference calls.Preparing analysis reports, Meeting MinutesHandle other duties as needed or assigned by the Manager.Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.Identify client needs and respond in a professional, efficient, and courteous manner.1 to 2 years of hands-on experience in a relevant field is required.2 to 3 years of hands-on experience in a relevant field is required.Requirements:&middot; Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)&middot; Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones&middot; Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support&middot; Available to work during US working hoursMust-Have:&middot; Fluent communication skills&middot; International Calling &amp; Communication Experience&middot; Female is preferablePerks &amp; Benefits:&middot; Paid Leaves&middot; HR Bonus&middot; Inflation Bonus&middot; Promotion&middot; Increments&middot; Medical Coverage&middot; Leave Encashment&middot; Contributory Saving Plan (CSP)&middot; Saturday and Sunday Off&middot; Transportation allowances only for female staff&middot; Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Specialist Medical Billing RCM

Explore 230+ Client support specialist in Medical Billing Jobs In Medical Billing Jobs In Medical Billing Jobs In Rawalpindi Jobs In Medical Billing Jobs In Rawalpindi this January. Find roles across top companies and apply now to boost your career.