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clinical field specialist

Natera

<div>
 TERRITORY: Tampa North
 
 
 We are currently looking for a
 
 Clinical Field Specialist (CFS)
 
 to join our Women's Health sales team!
 
 
 The CFS will increase revenue and drive market development through direct sales to individual MFMs and OB/GYNs. Support efforts include cultivating and maintaining key relationships, and creating and supporting a strategic business plan to grow revenue quickly. Support efforts will focus on currently marketed products and new product launches. In addition the CFS will provide clinical insight and educational support/training on the technical applications of company products. This role will provide technical training in a clinical and/or surgical environment.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Increasing revenue and driving market development through direct sales to individual MFMs, Ob/Gyns and Genetic Counselors.
 </li>
 <li>
 Sales efforts include effective prospecting, cultivating and maintaining key relationships.
 </li>
 <li>
 Creating and implementing a strategic business plan to grow revenue quickly in your geography.
 </li>
 <li>
 Sales efforts will focus on currently marketed products and new product launches.
 </li>
 <li>
 Will play a critical role in the success of the organization.
 </li>
 <li>
 This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
 </li>
 <li>
 Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
 </li>
 <li>
 Must maintain a current status on Natera training requirements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A Four-year university degree required in Bachelor of Science, Nursing or related healthcare field preferred.
 </li>
 <li>
 Minimum three years&rsquo; physician sales experience in diagnostic laboratory business (preferably in a genetics laboratory).
 </li>
 <li>
 Background in medical or biological sciences (clinical diagnostics preferred).
 </li>
 <li>
 Market knowledge and experience selling to OB/GYN or MFM strongly preferred.
 </li>
 <li>
 Proven track record of success in establishing new market and new products and increasing revenue quickly.
 </li>
 <li>
 Proficient in Microsoft PowerPoint and Excel; Gmail; SalesForce.com.
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers.
 </li>
 <li>
 Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required.
 </li>
 <li>
 Will be exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to thinks strategically as well as execute tactically.
 </li>
 <li>
 Must act with a sense of urgency, with a focus on closing business.
 </li>
 <li>
 Have the ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving.
 </li>
 <li>
 Have a strong desire to work in a startup environment and must work independently with an internal drive to be successful.
 
 
 </li>
 </ul>
 
 The total on-target earnings (OTE) package includes a competitive base salary along with uncapped quarterly commissions. Beyond OTE, the compensation also features a car allowance and Restricted Stock Units (RSUs).
 
 
 
 The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
 
 
 Remote USA
 
 
 $165,000&mdash;$195,000 USD
 
 
 
 OUR OPPORTUNITY
 
 
 
 Natera&trade; is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women&rsquo;s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
 
 
 The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you&rsquo;ll work hard and grow quickly. Working alongside the elite of the industry, you&rsquo;ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
 
 
 
 What We Offer
 
 
 
 Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
 
 
 For more information, visit www.natera.com.
 
 
 Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
 
 
 All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
 
 
 
 If you are based in California, we encourage you to read this important information for California residents.
 
 
 
 Link: https://www.natera.com/notice-of-data-collection-california-residents/
 
 
 Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
 
 
 
 For More Information
 
 
 
 <ul>
 <li>
 BBB announcement on job scams
 </li>
 <li>
 FBI Cyber Crime resource page
 </li>
 </ul>
</div>

Clinical Field Specialist

Inogen

<div>Description
Job Summary:
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.
Responsibilities (Specific tasks, duties, essential functions of the job)
Support Specialist I<ul><li>
Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.</li><li>
Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.</li><li>
Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.</li><li>
Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.</li><li>
Complete paperwork relating to deliveries, pick-ups &amp; testing.</li><li>
Operate non-commercial vehicle carrying medical equipment.</li><li>
May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.</li><li>
Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.</li><li>
Maintain valid licenses and endorsements required for the position.</li><li>
Facilitate credit card payments through company approved process.</li><li>
Other duties as assigned.</li><li>
Maintain regular and punctual attendance.</li><li>
Comply with all company policies and procedures.</li></ul>
Support Specialist II
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.<ul><li>
Conduct equipment set-up both remotely and directly.</li><li>
Maintain a current calendar reflecting availability for patient appointments.</li></ul>
Support Specialist III
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.<ul><li>
Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.</li><li>
Complete service calls, both remotely and directly, documenting activities and results in a timely manner.</li><li>
Other duties include acting as a clinical resource for completing clinical appointments.</li></ul>
Knowledge, Skills, and Abilities
<ul><li>Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.</li><li>
Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.</li><li>
Ability to work self-manage and work independently.</li><li>
Must have strong work ethic.</li><li>
Excellent oral and written communication skills required.
</li><li>Proficient in use of laptop and electronic tablet required.</li><li>
Attention to detail is required.
</li></ul>Qualifications (Experience and Education)<div><div><div>
Level I
Support Specialist I</div><div> 
<ul><li>
High School diploma or equivalent, required.</li></ul><ul><li>
1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div> 
Level II
Support Specialist II</div><div> 
<ul><li>
State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.</li></ul><ul><li>
2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div> 
Level III
Support Specialist III</div><div> 
<ul><li>
Licensed or Registered Respiratory Therapist or registered Nurse, required.</li></ul><ul><li>
3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li></ul><ul><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div></div> 

Disclaimer: 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
 
Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. 
 
Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Part Time Support Specialist I

Family First Homecare

<div>About Family First
Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.<div>
The Software &amp; Application Support Specialist supports Family First Home Care&rsquo;s mission by ensuring reliable, secure, and user-friendly software systems that enable our teams to focus on delivering exceptional care. This role provides Tier 1 (first level, front line) application support across multiple business systems, combining strong technical troubleshooting skills with a customer-first mindset. The Specialist plays a key role in system adoption, day-to-day support, and continuous improvement of enterprise and department-specific applications.</div><div> 
KEY RESPONSIBILITIES</div><div><ul><li>
Serve as the first point of contact for software and application support requests through the company&rsquo;s ticketing system (Desk365).</li></ul></div><div><ul><li>
Troubleshoot and resolve Tier 1 issues; document actions clearly and escalate efficiently when higher-level support is required.</li></ul></div><div><ul><li>
Manage and track support tickets in alignment with service level agreements (SLAs), ensuring timely response and resolution.</li></ul></div><div><ul><li>
Collaborate with advanced technical support, vendors, and cross-functional teams to share detailed issue information, assist with resolutions, and support system-related projects and implementations.</li></ul></div><div><ul><li>
Act as the primary support contact for assigned business systems by providing advanced user support, assisting with configurations, coordinating updates, and maintaining clear documentation.</li></ul></div><div><ul><li>
Promote secure system use by monitoring access permissions, following security protocols, and reporting potential risks or incidents, including HIPAA and regulatory compliance concerns.</li></ul></div><div><ul><li>
Support software implementations, enhancements, and testing efforts to ensure smooth rollouts and minimal disruption to operations.</li></ul></div><div><ul><li>
Maintain and enhance the software knowledge base, including FAQs and user guides, to support self-service and consistent system use.</li></ul></div><div><ul><li>
Assist with system audits, compliance reviews, and documentation to support organizational and regulatory requirements.</li></ul></div><div><ul><li>
Support incident response during system outages, ensuring accurate communication, documentation, and follow-up.</li></ul></div><div><ul><li>
Stay current on software updates, features, and emerging tools to anticipate impacts on workflows and user experience.</li></ul></div><div><ul><li>
Communicate professionally and effectively with team members across clinical, operational, and administrative departments.</li></ul></div><div><ul><li>
Partner with business units to understand system usage, identify improvement opportunities, and enhance workflows that support patient care and operational efficiency.</li></ul></div><div><ul><li>
Participate in ongoing learning and development to remain current with company systems, best practices, and evolving technologies.</li></ul></div><div><ul><li>
Support organizational initiatives and projects as assigned, contributing technical insight and follow-through.</li></ul></div><div><ul><li>
Assist with the adoption and responsible use of AI and emerging technologies to improve workflows, strengthen user support, and increase system efficiency.</li></ul></div><div>
EDUCATION &amp; EXPERIENCE</div><div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Systems, or a related field preferred; equivalent relevant professional experience will also be considered.</li></ul></div><div><ul><li>
2+ years of experience in a healthcare or business environment preferred.</li></ul></div><div><ul><li>
Experience with operational support activities and/or supporting enterprise and departmental software systems including implementations and enhancements.</li></ul></div><div><ul><li>
Strong troubleshooting, analytical, and problem-solving skills.</li></ul></div><div><ul><li>
Working knowledge of data security, access control, and compliance requirements; HIPAA familiarity preferred.</li></ul></div><div><ul><li>
Excellent written and verbal communication skills with a strong customer-service orientation.</li></ul></div><div><ul><li>
Ability to manage multiple priorities while maintaining attention to detail.</li></ul></div><div><ul><li>
Familiarity with application support and issue-tracking best practices.</li></ul></div><div><ul><li>
Proactive, resourceful, and comfortable working independently and collaboratively.</li></ul></div><div>
WORKING CONDITIONS/EQUIPMENT USE</div><div><ul><li><h3 class="jobSectionHeader">
Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Valid driver license with proof of insurance</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Must be able to lift up to fifteen (15) pounds</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Frequent use of office machines to include telephone, computer, and printer</h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader">
Ability to travel up to 10% as needed</h3></li></ul></div>
#FFCLIN
https://info.flclearinghouse.com/
Family First HomeCare, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, or any other characteristic protected by federal, state, or local law. Family First HomeCare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Software & Application Support Specialist

Cano Health

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
The Medical Assistant (MA) plays a key role in supporting high-quality patient care by assisting physicians and clinical staff in the examination, treatment, and overall care coordination for patients. This role requires both clinical proficiency and administrative capability, ensuring seamless operations and an exceptional patient experience.
Essential Duties &amp; Responsibilities
Clinical Duties:<ul><li>
Interview patients and document top complaints, health concerns, and medical history.</li><li>
Accurately measure and record vital signs including blood pressure (manual/automatic), temperature, pulse, oxygen saturation, height, and weight.</li><li>
Perform pre-visit planning and intake procedures.</li><li>
Administer vaccines and injections, ensuring documentation in all applicable systems.</li><li>
Conduct point-of-care testing: COVID-19, flu, glucose, urine dipstick, PT/INR, etc.</li><li>
Conduct phlebotomy, prepare laboratory requisitions, and manage specimen collection and transport.</li><li>
Assist with EKGs, spirometry, RetinaVue imaging, and other diagnostic workflows.</li><li>
Maintain infection control standards including proper use of PPE and disposal of biohazard materials.</li><li>
Prepare and sanitize treatment/exam rooms in accordance with safety protocols.</li><li>
Operate emergency equipment such as AEDs as needed.</li></ul>
Administrative Duties:<ul><li>
Support providers by prepping encounters in the EMR (e.g., eCW), including documentation setup and chart reviews.</li><li>
Reconcile medications and assist with prescription refill requests.</li><li>
Schedule appointments and manage follow-up coordination.</li><li>
Print and review End-of-Visit Summaries with patients.</li><li>
Coordinate referrals and hand-offs to specialists or care coordinators as needed.</li><li>
Update visit status, verify pharmacy details, and close encounters in a timely manner.</li><li>
Participate in care gap closure efforts by documenting and assisting with HEDIS measures (PHQ-9, COA, fall risk, cancer screenings, A1c, etc.).</li></ul>
Care Coordination &amp; Patient Engagement:<ul><li>
Assist with appointment confirmations and follow scheduling protocols.</li><li>
Support transportation scheduling when applicable.</li><li>
Promote and assist with Patient Portal enrollment.</li><li>
Make outreach calls for wellness checks, emergency preparedness, or appointment rescheduling.</li><li>
Serve as a compassionate advocate for patients, helping them navigate care and recoveries post-hospitalization or urgent care visits.</li><li>
Collaborate with front desk and clinical teams to ensure smooth clinic flow.</li></ul>
Operational &amp; Systems Support:<ul><li>
Clear telephone encounters and respond promptly to clinical messages.</li><li>
Maintain up-to-date e-filing of documentation (within 48 hours).</li><li>
Monitor faxes and EMR &ldquo;Jellybeans&rdquo; and task buckets for timely action.</li><li>
Utilize tools such as Availity, state immunization portals, lab portals (LabCorp, Quest), diagnostic/specialist portals, and internal ticketing systems (Cano.Net).</li><li>
Understand and support prior authorization processes.</li></ul>
Education &amp; Experience<ul><li>
High School Diploma or equivalent.</li><li>
Graduation from an accredited Medical Assistant program or Medical Assistant certification.</li><li>
Active and current Basic Life Support (BLS) certification.</li><li>
Minimum of two (2) years of relevant experience as a Medical Assistant.</li><li>
Fluency in both English and Spanish is required.</li><li>
Proficiency with electronic medical records (preferably eCW).</li><li>
Ability to lift, move, and assist patients as needed (Gait training/ADA training recommended).</li><li>
Certification in Medical Translation</li></ul>
Education Requirements
Required/Preferred
Education Level
Discipline
Required
High School Diploma or equivalent
Knowledge, Skills &amp; Proficiencies<ul><li>
Microsoft Office (Excel, Word, PowerPoint, Teams).</li><li>
Power BI and Oracle (expense management).</li><li>
TripMaster or similar transportation scheduling software.</li><li>
RingCentral communication platform.</li><li>
Workday (HR/time management platform).</li></ul>
Behavioral Competencies:<ul><li>
Compassionate and patient-centered approach to care.</li><li>
Strong interpersonal and communication skills.</li><li>
Team player with a collaborative mindset.</li><li>
Adaptable, organized, and detail-oriented.</li><li>
Committed to upholding confidentiality, integrity, and quality standards.</li></ul>
Incentive
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position. 
Benefits
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.
Job Requirements
Physical Requirements
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions
Work will involve constant driving/traveling to assigned clinics/territories.
Travel Required
Amount of Expected Travel
Details
Yes
0-25%
Flexibility to travel to clinical sites as needed.
Tools &amp; Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Medical Assistant

AdventHealth

<div>
 
 Our Promise To You
 
 
 
 Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
 
 together
 
 we are even better.
 
 
 
 All the benefits and perks you need for you and your family:
 
 
 
 <ul>
 <li>
 Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
 </li>
 <li>
 Paid Time Off from Day One
 </li>
 <li>
 403-B Retirement Plan
 </li>
 <li>
 4 Weeks 100% Paid Parental Leave
 </li>
 <li>
 Career Development
 </li>
 <li>
 Whole Person Well-being Resources
 </li>
 <li>
 Mental Health Resources and Support
 </li>
 <li>
 Pet Benefits
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 Full time
 
 
 
 Shift
 
 
 
 Day (United States of America)
 
 
 
 Address
 
 
 
 3100 E FLETCHER AVE
 
 
 
 City
 
 
 
 TAMPA
 
 
 
 State
 
 
 
 Florida
 
 
 
 Postal Code
 
 
 
 33613
 
 
 
 Job Description
 
 
 
 Performs quality reviews on coded records to validate ICD-10, ICD-10-PCS, MS-DRG, APR-DRGs, and overall coding accuracy retrospectively and concurrently. Provides continuing education to individual coders and the coding staff concerning changes in the coding and reimbursement system and any weaknesses identified during the coding validation reviews. Reviews, analyzes, and interprets clinical documentation, seeking clarification from the physician when discrepancies exist, and effectively communicates with physicians and allied health personnel. Assists with writing compelling appeals to all DRG denials from outside agencies, referencing Official Coding Guidelines and Coding Clinic advice as appropriate to defend the DRG assignment and protect the organization&rsquo;s reimbursement. Serves as a resource to other departments in the Revenue Cycle to ensure business continuity and optimal revenue cycle management. Uses critical thinking and sound judgment in decision-making, balancing reimbursement considerations with regulatory compliance. Prepares statistical reports conveying the individual and overall accuracy of coding. Assumes personal responsibility for professional growth, development, and continuing education to maintain a high level of proficiency. Maintains the confidentiality of employees, patients, administrative, and medical staff information with no infractions. Works with other Coding team members to keep coding within two days of discharge and hospital coding days within three days, maintaining a median coding turn-around time of 3 days or less. Meets and maintains established productivity standards and a 98% or better in coding accuracy. Performs concurrent coding as assigned. Other duties as assigned.
 
 
 <ul>
 <li>
 Experience with Optum CAC and Optum Audit and Compliance Manager (Auditing Tool)
 </li>
 <li>
 Comprehensive experience with cases requiring more complex coding skills, such as advanced cardiovascular, cardiothoracic, neurological, and orthopedic surgical procedures, extended or prolonged length of stays (&gt; 100 days), BMT and other solid organ transplantations, ECMO, cutting-edge surgical advancements that are considered new and innovative, procedures that may be considered experimental or research-based, and other complicated treatments or procedures provided in a quaternary care facility. [Preferred]
 </li>
 <li>
 INPATIENT AUDITING EXPERIENCE IS A MUST!
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Expansive knowledge of Medicare DRGs, APR-DRG, coding guidelines and guidance materials, and reimbursement systems. [Required]
 </li>
 <li>
 Excellent interpersonal, verbal, and written communication skills; proficient in and demonstrate excellent physician relations. [Required]
 </li>
 <li>
 Computer skills, including Microsoft Office and Encoder software. [Required]
 </li>
 <li>
 Self-motivated and able to work independently in a remote setting. [Required]
 </li>
 <li>
 Critical thinking and problem-solving skills [Required]
 </li>
 <li>
 Comprehensive knowledge of coding functions, rules, and guidelines related to DRG assignments. [Required]
 </li>
 <li>
 Strong ability to organize/triage work and manage multiple priorities simultaneously with little supervision. [Required]
 </li>
 <li>
 Possesses knowledge about risk adjustment and publicly reported hospital data. [Required]
 </li>
 <li>
 Possesses knowledge about patient safety indicators, SOI/ROM, and the importance of hospital publicly reported data, value-based purchasing, and how coding impacts these measures. [Required]
 </li>
 <li>
 Comprehensive experience with cases requiring more complex coding skills, such as advanced cardiovascular, cardiothoracic, neurological, and orthopedic surgical procedures, extended or prolonged length of stays (&gt; 100 days), BMT and other solid organ transplantations, ECMO, cutting-edge surgical advancements that are considered new and innovative, procedures that may be considered experimental or research-based, and other complicated treatments or procedures provided in a quaternary care facility. [Preferred]
 </li>
 <li>
 Exhaustive knowledge of inpatient coding and working knowledge of ICD-10-CM, ICD-10-PCS, MSDRG&rsquo;s, APRDRG&rsquo;s, HAC&rsquo;s, POA indicators, CMI and all regulatory compliance requirements. [Required]
 </li>
 <li>
 Excellent computer skills with a knowledge of Excel spreadsheets. [Required]
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School Grad or Equiv [Required]
 </li>
 <li>
 Technical/Vocational School [Preferred]
 
 
 </li>
 </ul>
 
 Field Of Study
 
 
 
 <ul>
 <li>
 in a related field of study or equivalent technical experience
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 5+ years of inpatient or outpatient coding or auditing experience [Required]
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 N/A
 
 
 </li>
 </ul>
 
 Licenses And Certifications
 
 
 
 <ul>
 <li>
 Registered Health Information Administrator (RHIA) [Required] OR
 </li>
 <li>
 Registered Health Information Technician (RHIT) [Required] OR
 </li>
 <li>
 Certified Coding Specialist (CCS) [Required] OR
 </li>
 <li>
 Certified Professional Coder (CPC) [Required]
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 (Please click the link below to view work requirements)
 
 
 
 Physical Requirements - https://tinyurl.com/23km2677
 
 
 
 Pay Range
 
 
 
 $26.29 - $48.91
 
 
 
 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
 
</div>

Inpatient Hospital Billing Coding Auditor

AltaThera Pharmaceuticals

<div>
 
 
 Position Summary
 
 
 
 The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
 
 
 The position reports to the National Director of Field Sales or the Regional Sales Manager.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
 </li>
 <li>
 Effectively manage the formulary process to ensure product acceptance and protocol implementation
 </li>
 <li>
 Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
 </li>
 <li>
 Proactively identify and build relationships with key decision makers in assigned territory
 </li>
 <li>
 Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
 </li>
 <li>
 Work collaboratively with corporate staff, the medical affairs team and other support staff
 </li>
 <li>
 Compliantly communicate balanced, accurate, and complete information on AltaThera products
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 3+ years of pharmaceutical sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
 </li>
 <li>
 Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
 </li>
 <li>
 Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel
 </li>
 <li>
 Must live within assigned geographic territory
 </li>
 <li>
 Bachelor&rsquo;s degree and valid driver&rsquo;s license required
 </li>
 <li>
 Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
 </li>
 <li>
 Recent experience launching a product or implementing a protocol in the hospital setting
 </li>
 <li>
 Proven ability to drive results in a challenging and ambiguous market
 </li>
 <li>
 Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
 </li>
 <li>
 Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
 </li>
 <li>
 Deep understanding of cardiology drugs and/or devices
 </li>
 <li>
 Performance driven and accountable
 </li>
 <li>
 Entrepreneurial self-starter, while also possessing the ability to be a true team player
 </li>
 </ul>
 
 
</div>

Hospital Account Representative

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.
Essential Duties &amp; Responsibilities
Administrative Responsibilities<ul><li>
Patient Intake and Onboarding</li><li>
Create new patient profiles in the EMR system.</li><li>
Conduct welcome calls and schedule initial appointments.</li><li>
Mail welcome packages to new patients.</li><li>
Obtain required annual consents and patient signatures.</li><li>
Encourage and assist patients with Patient Portal enrollment.</li><li>
Coordinate translation services as needed (e.g., Propia app).</li></ul>
Scheduling and Visit Management<ul><li>
Greet patients and visitors warmly, creating a welcoming and professional environment</li><li>
Address patients concerns or complaints and escalate issues appropriately</li><li>
Schedule a variety of appointments (e.g., TOC, AWVs, sick visits, in-house services).</li><li>
Master scheduling workflows, including same-day visit protocols.</li><li>
Follow all scheduling guidelines; act as the &ldquo;Pit Boss&rdquo; of the schedule.</li><li>
Obtain Health Center Manager approval for scheduling exceptions (e.g., double-booking).</li><li>
Assist with appointment confirmation calls and transportation scheduling.</li><li>
Reschedule all no-shows within 24 hours.</li><li>
Update visit status types in the EMR (eCW) promptly.</li><li>
Support scheduling for special events (e.g., mammogram and DRE campaigns).</li></ul>
Data Accuracy &amp; System Proficiency<ul><li>
Perform demographic verification during patient check-in.</li><li>
Ensure accurate entry of demographics, insurance, and Patient Hub information.</li><li>
Scan and file all documents and ID photos correctly.</li><li>
eFile documents within 48 hours of receipt.</li><li>
Monitor fax inbox for incoming clinical documents.</li><li>
Clear Jellybean inboxes daily.</li></ul>
Insurance and Financial Transactions<ul><li>
Document insurance verification results in the EMR.</li><li>
Collect co-payments and coinsurance in accordance with policy.</li><li>
Run and reconcile end-of-day financial reports.</li></ul>
Outbound Communications and Follow-up<ul><li>
Make outbound calls to support care initiatives (e.g., AWVs, HEDIS screenings).</li><li>
Follow up with patients within 3&ndash;7 days post-discharge to confirm TOC appointments.</li><li>
Confirm follow-up appointments and ensure referral coordination at check-out.</li></ul>
Phone Operations<ul><li>
Answer and route incoming calls appropriately.</li><li>
Take messages, assist callers, and properly document/disposition each call.</li><li>
Respond to inquiries in person, over the phone and via email with professionalism and accuracy</li></ul>
Additional Duties &amp; Responsibilities<ul><li>
Supports operations, patient/client experience, and communication at the center level.</li><li>
Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary</li><li>
Complete other duties at the discretion of management,&quot; or &quot;Perform all other duties assigned by supervisor or manager.</li></ul>
Education &amp; Experience<ul><li>
High School Diploma or equivalent required.</li><li>
Minimum of one (1) year experience in a healthcare or medical office setting.</li><li>
Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.</li><li>
BLS Certification, be able to respond to medical emergencies (Preferred)</li><li>
Training in gait support, proper lifting techniques, and ADA compliance.</li><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li></ul>
Education Requirements
Required/Preferred
Education Level
Discipline
Required
High School Diploma
Knowledge, Skills &amp; Proficiencies<ul><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li><li>
Strong communication and customer service skills.</li><li>
Detail-oriented with a commitment to data accuracy.</li><li>
Ability to multitask in a fast-paced clinical environment.</li><li>
Technical proficiency in all required systems and software tools.</li><li>
Electronic Medical Records (EMR) system (e.g., eCW) &ndash; Superuser level.</li><li>
Call Center Communications system - (Ring Central)</li><li>
Transportation scheduling software (e.g., TripMaster).</li><li>
Oracle (Expenses).</li><li>
Health Plan, Specialist, and Diagnostic Center Portals.</li><li>
HR platform (e.g., Workday).</li><li>
Availity and other insurance/eligibility portals.</li><li>
Alarm and security monitoring systems.</li><li>
Bilingual (English and Spanish) preferred.</li><li>
Cano.Net ticketing system.</li></ul>
Incentive
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position. 
Benefits
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.
Job Requirements
Physical Requirements
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions
Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing
Travel Required
Amount of Expected Travel
Details
Yes
0-25%
Flexibility to travel to clinical sites as needed
Tools &amp; Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Coordinator, Front Desk

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