cardiovascular operating room rn registered nurse

account executive i - advanced hemostasis and healing (ahh) - north baltimore - johnson & johnson medtech - surgery

case manager

cardiovascular imc registered nurse Jobs in Baltimore

cardiovascular imc registered nurse

cardiovascular operating room rn registered nurse Jobs in Baltimore

clinic operations coordinator Jobs in Baltimore

clinic operations coordinator

clinical research assistant, prn Jobs in Baltimore

clinical research assistant, prn

clinical nurse

MedStar Health

<div>About this Job:
<div><b>
***Must have experience in IMC or Critical Care Nursing***</b></div><div></div><div><b><br>
General Summary of Position</b></div><div><br>
The Assistant Director of Nursing is a member of MedStar Health entity-based Division of Nursing and leadership team. Supports and collaborates with the Director of Nursing in providing leadership and oversight for a specific unit/department. Directs and coordinates the nursing and patient care delivery of the unit-based professional and support personnel. Ensures the provision of holistic, culturally competent, and person-centered, quality, safe, and cost-effective evidence-based nursing care for patients/families. Applies the nursing process within the context of the organization's shared/collaborative decision-making framework. Collaboratively manages the patient's transitions across the continuum of care to assist patients and populations in achieving or maintaining an optimal level of health and functioning. The Assistant Director of Nursing assumes administrative and leadership authority and responsibility during a specific shift (e.g., evening or night) for the assigned unit/department. Fosters associates' commitment to improving quality, safety, and cost-conscious patient care outcomes. Collaborates with the Director of Nursing in maintaining adherence to regulatory and accreditation standards, and MedStar Health's policies and procedures. Demonstrates leadership and behaviors which are consistent with MedStar's mission, vision, goals, SPIRIT Values, patient care philosophy, and sound moral and ethical judgement.</div><div><b>
What We Offer</b></div><ul><li><b>
Culture-</b> Collaborative, inclusive, diverse, and supportive work environment.</li><li><b>
Career growth-</b><b> </b>Career mentoring to help you pursue your passions and gain skills to enhance your value.</li><li><b>
Wellbeing-</b><b> </b>Competitive salary and Total Rewards benefits to help keep you happy and healthy.</li><li><b>
Reputation-</b> Regional &amp; National recognition, advanced technology, and leading medical innovations.</li></ul><div><b><br>
Primary Duties and Responsibilities</b></div><br>
<ul><li>
In collaboration with the Director of Nursing, develops unit/department goals, objectives, policies, and procedures, and ensures compliance with hospital/entity policies and procedures, clinical practice guidelines, and regulatory and accreditation standards.</li><li>
Develops and maintains effective relationships and partnerships across disciplines (e.g., medicine) and departments (e.g., environmental services) to ensure the delivery of efficient and quality patient care services. Contributes to the hospital/entity capacity management efforts; ensures unit activities and patient throughput proceed smoothly.</li><li>
In collaboration with the Director of Nursing, develops standards of performance for associates, evaluates performance, and conducts performance management planning. Initiates or makes recommendations for personnel actions. Sets clear expectations for performance and holds associates accountable. Maintains ongoing communication with associates to review programs, discuss new developments, and exchange information.</li><li>
Completes annual performance reviews of unit/department-based associates in a timely manner. Ensures the reviews reflect the individual associate's ability to meet performance expectations and beneficial ongoing developmental goals. Provides associates with ongoing feedback and champions their continued professional growth and development.</li><li>
In the absence of the Director of Nursing, maintains communication with the Senior Director of Nursing and Patient Care Services, unit-based associates, Medical Director, providers, other nurse leaders, and personnel from other departments for the purpose of coordinating operations among the unit/department, clinical nursing division, and hospital/entity.</li><li>
Contributes to the development, implementation, monitoring, and management of the unit/department-based budget and to support the organizational objectives, patient care standards, and quality of care. Demonstrates fiscal responsibility with day-to-day unit productivity and operations. Ensures availability of necessary materials, supplies, and equipment for safe and optimal patient care delivery.</li><li>
Implements approaches and strategies that optimize patient care delivery and outcomes. Ensures effective utilization of the interdisciplinary model of care (IMOC) and associated standards of excellence. Rounds on patients during the shift for the purpose of engagement, satisfaction, and improvement in the care experience. Investigates and follows through on patient complaints and safety events.</li><li>
Supports and promotes quality and patient safety initiatives and high reliability standards. Leads unit-based safety huddles. Escalates care delivery concerns to the Director of Nursing and other leaders as necessary and following the chain-of-command. Takes action to ensure optimal execution of the National Patient Safety Goals, nursing sensitive indicators/measures, regulatory requirements, and other identified quality metrics. Identifies and participates in performance improvement opportunities as appropriate and based on findings.</li><li>
Collaborates with the Director of Nursing in the hiring, evaluation, promotion, and termination of personnel within the assigned unit/department, as needed. Initiates coaching and counseling of associates. Monitors and ensures appropriate staffing for unit(s).</li><li>
Collaborates with other nurse leaders (Directors of Nursing, Directors of Clinical Nursing Informatics, Practice Innovation, Professional Development, and others) to ensure associate competencies. Identifies individual staff development needs and provides appropriate resources to meet needs.</li><li>
Assists with developing unit-specific orientation of newly hired associates, and preceptor and charge/resource nurse programs. Plans and coordinates the assessment of unit-specific competencies for all nursing personnel within the unit/department. Supports the implementation of new programs/practices and helps design educational programs that ensure the highest quality care delivery and customer satisfaction.</li><li>
Maintains continuing education files, competency assessment documentation, licensure, and specialty certifications for self and the associates within the unit/department.</li><li>
Maintains and demonstrates a professional, patient-first atmosphere and an environment of coaching and development that supports shared decision making, interdisciplinary collaboration, and a high level of patient and associate satisfaction as evidenced by outcomes data. Provides shift-based clinical leadership through role modeling professional practice behaviors, proper delegation of activities, and management of the nursing team by maintaining staff accountability. Evaluates the need for and contributes to improvement in the professional practice environment.</li><li>
Participates in hospital/entity committees, task forces, interdisciplinary forums, and projects (e.g., serious safety event reviews and performance improvement teams) at the request of Director of Nursing. Contributes to the achievement of Magnet Recognition or Pathways to Excellence program. Promotes a public image of professional nursing excellence and represents the hospital in community outreach efforts as appropriate.</li><li>
Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including, but not limited to, reading the appropriate literature, attending related seminars and conferences, and maintaining membership in professional nursing associations. Demonstrates accountability for own professional development and advancement.</li><li>
Assumes administrative responsibilities in absence of the Director of Nursing and provides coverage for other colleagues.</li><li>
Maintains clinical knowledge and skills and engages in the provision of direct care for a caseload of patients as required.</li></ul><div><b><br>
Minimum Qualifications</b><br>
<b>Education</b></div><ul><li>
Bachelor's degree in Nursing from a Nationally accredited program required and</li><li>
Master's degree in Nursing or a health related field from a Nationally accredited program preferred</li></ul><div><b><br>
Experience</b></div><ul><li>
3-4 years progressive nursing care experience required and</li><li>
leadership and management experience preferred</li></ul><div><b><br>
Licenses and Certifications</b></div><ul><li>
RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid in the State of Maryland or District of Columbia - jurisdiction is dependent on the entity of employment. Upon Hire required and</li><li>
Specialty certification from a nationally recognized nursing organization in either a clinical specialty or Nursing Administration Upon Hire preferred and</li><li>
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and</li><li>
Additional unit/specialty certifications may vary by department or business unit.</li></ul><div><b><br>
Knowledge, Skills, and Abilities</b></div><ul><li>
Excellent problem-solving skills and ability to exercise independent judgment on complex situations. Verbal and written communication skills. Basic knowledge of various computer software applications and online learning applications, especially Microsoft PowerPoint and Excel.</li></ul>
This position has a hiring range of : USD $100,588.00 - USD $180,419.00 /Yr.</div>

Night Shift Assistant Nurse Manager Intermediate Care Unit

<div>About this Job:
<div><b>
Cardiovascular Intermediate Care IMC Unit</b></div><div><b>
MedStar Union Memorial Hospital</b></div><div><b>
FT Night Shift</b></div><div></div><div><br>
Elevate your nursing career by joining the Cardiovascular Step-Down Unit at MedStar Union Memorial Hospital, where every shift offers meaningful patient impact, advanced clinical practice, and the support of a team that values your skills and dedication. In this high-acuity, fast-paced environment, you will care for patients recovering from complex cardiovascular, vascular, and thoracic surgeries, managing approximately 30&ndash;50 pre- and post-operative cases each month. The newly designed 18-bed unit features private rooms and advanced monitoring systems to support safe, precise care, including multiple lines and drips. With typical patient stays ranging from 1 to 4 days, you&rsquo;ll deliver focused, efficient care while gaining experience with a diverse range of needs, including occasional boarders. This unit is an ideal place to grow&mdash;whether you&rsquo;re aiming to strengthen your clinical expertise or advance into leadership, you&rsquo;ll find mentorship, learning opportunities, and a clear pathway forward.</div><div></div><div><b><br>
Key Responsibilities</b></div><div>
As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs&mdash;from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team</div><div><b>
Nursing Benefits</b></div><ul><li>
Nationally recognized nurse wellbeing resources</li><li>
Comprehensive health benefit plans</li><li>
Generous paid time off and flex scheduling options</li><li>
Retirement plans with match</li><li>
Tuition assistance to advance your education</li><li>
Systemwide referral bonus program&mdash;up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health</li><li>
Relocation assistance up to $5,000</li><li>
Free parking for associates</li></ul><div><b>
Qualifications</b></div><ul><li>
ADN, BSN, MSN, or CNL from an accredited School of Nursing required.</li><li>
Prior Clinical Nursing Experience preferred.</li><li>
Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required (AHA or American Red Cross).</li></ul>
This position has a hiring range of : USD $35.00 - USD $56.91 /Hr.</div>

Cardiovascular IMC Registered Nurse

<div>About this Job:
<h3 class="jobSectionHeader"><b>Cardiovascular Operating Room (CVOR)</b></h3><h3 class="jobSectionHeader"><b>
MedStar Union Memorial Hospital</b></h3><h3 class="jobSectionHeader"><b>
Unit Highlights</b></h3><div>
The Cardiovascular OR at MedStar Union Memorial Hospital is part of one of the Top 10 cardiac programs in the country, delivering advanced, high-acuity cardiovascular surgical care in a collaborative team environment.</div><div>
Our team includes 18 experienced nurses working alongside 3 Open Heart Surgeons and 5 Vascular Surgeons. The CVOR supports a wide range of complex procedures including vascular surgery, open heart cases, catheter-based valve procedures, TEE, cardioversion, and thoracic cases.</div><div>
RNs in this unit are required to be proficient in both scrubbing and circulating, ensuring versatility and high-level perioperative expertise.</div><div>
The schedule consists of four 10-hour shifts, Monday&ndash;Friday, with on-call and holiday call requirements. Full-time and per diem opportunities are available.</div><div>
This fast-paced, specialized unit is ideal for nurses seeking advanced cardiovascular OR experience within a nationally recognized cardiac program.</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs&mdash;from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team</div><div></div><div><b><br>
Nursing Benefits</b></div><ul><li>
Nationally recognized nurse wellbeing resources.</li><li>
Comprehensive health benefit plans.</li><li>
Generous paid time off and flex scheduling options.</li><li>
Retirement plans with match.</li><li>
Tuition assistance to advance your education.</li><li>
Systemwide referral bonus program&mdash;up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health.</li><li>
Relocation assistance up to $5,000.</li><li>
Free parking for associates.</li></ul><div><b>
Qualifications</b></div><ul><li>
ADN, BSN, MSN, or CNL from an accredited School of Nursing required.</li><li>
Prior Clinical Nursing Experience preferred.</li><li>
Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required (AHA or American Red Cross).</li></ul>
This position has a hiring range of : USD $35.00 - USD $56.91 /Hr.</div>

Cardiovascular Operating Room RN Registered Nurse

<div>About this Job:
<div><b>
Cardiovascular ICU RN</b></div><div><b>
MedStar Union Memorial Hospital</b></div><div><b>
PRN Nights 2- 12 hour shifts in a 6- week period</b></div><div></div><ul><li><br>
<b>Must have CVICU experience to be considered for PRN role</b></li></ul><div></div><div><br>
Take your critical care career to the next level by joining the Cardiovascular Intensive Care Unit (CVICU) at MedStar Union Memorial Hospital. Our specialized 8-bed CVICU is a high-acuity environment where nurses care for patients recovering from complex cardiovascular procedures such as open-heart surgeries, catheter-based valve replacements, vascular interventions, and thoracic surgeries. You&rsquo;ll work with cutting-edge technology alongside a collaborative team of intensivists, surgeons, nurse practitioners, and physician assistants, with team rounds held three times daily to support a coordinated, patient-centered approach. In this role, you will assess changes in patient condition, develop and implement individualized care plans, and provide life-saving interventions while growing professionally in a supportive and high-performing environment.</div><div></div><div><b><br>
Key Responsibilities</b></div><div>
As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs&mdash;from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team</div><div><b>
Nursing Benefits</b></div><ul><li>
Nationally recognized nurse wellbeing resources</li><li>
Comprehensive health benefit plans</li><li>
Generous paid time off and flex scheduling options</li><li>
Retirement plans with match</li><li>
Tuition assistance to advance your education</li><li>
Systemwide referral bonus program&mdash;up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health</li><li>
Relocation assistance up to $5,000</li><li>
Free parking for associates</li></ul><div><b>
Qualifications</b></div><ul><li>
ADN, BSN, MSN, or CNL from an accredited School of Nursing required.</li><li>
Prior Clinical Nursing Experience preferred.</li><li>
Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required (AHA or American Red Cross).</li></ul>
This position has a hiring range of : USD $35.00 - USD $56.91 /Hr.</div>

Experienced Registered Nurse RN CVICU Critical Care

<div>About this Job:
<div><b>
Unit Highlights</b></div><div></div><div><br>
32-bed Telemetry/Medical-Surgical Unit<br>
Unit specializing in high-quality care for telemetry patients and those requiring medical-surgical interventions<br>
Adult/geriatric population with a variety of services to include stroke, limb salvage, dialysis (CAPD), and wound care</div><div></div><div><b><br>
Roles Available</b></div><div></div><div><br>
Full Time Days</div><div>
Full Time Nights</div><div></div><div><b><br>
Schedule</b></div><div></div><div><br>
Three 12-hour shifts &amp; every 3rd weekend</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
As a Clinical Nurse, you will provide skilled, compassionate care to patients and families across a spectrum of needs&mdash;from routine to highly complex. You will assess evolving patient conditions, identify actual and potential health concerns, and develop appropriate care plans. Interventions may be delivered directly or coordinated through collaboration with other members of the nursing team</div><div></div><div><b><br>
Nursing Benefits</b></div><ul><li>
Nationally recognized nurse wellbeing resources</li><li>
Comprehensive health benefit plans</li><li>
Generous paid time off and flex scheduling options</li><li>
Retirement plans with match</li><li>
Tuition assistance to advance your education</li><li>
Systemwide referral bonus program&mdash;up to $6,000 for each RN and up to $4,000 for each LPN that joins MedStar Health</li><li>
Relocation assistance up to $5,000</li><li>
Free parking for associates</li></ul><div><b>
Qualifications</b></div><br>
<div></div><ul><li>
ADN, BSN, MSN, or CNL from an accredited School of Nursing required.</li><li>
1 year of RN experience required; 1 year of acute care RN experience strongly preferred. Customer service experience highly valuable.</li><li>
Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required (AHA or American Red Cross).</li></ul>
This position has a hiring range of : USD $37.10 - USD $56.91 /Hr.</div>

Registered Nurse (RN) Medical Surgical Telemetry

AbsoluteCare

<div><p>Team Nurse</p>
<p><b>Location:</b> Baltimore, MD, USA</p>
<div><div><div><div><div><b>Requisition Number</b><b>2751</b></div><div><b>
Remote?</b><b>No</b></div><div><div><p>
Salary Range $85,000 - $90,000</p></div></div></div></div><div><div><div><div><p><b>
Why Work at AbsoluteCare?</b></p>
<p>At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into <i>members</i>: people who are entitled to some of the best, most focused care this country has to offer.</p>
<p>We call this &ldquo;care beyond medicine.&rdquo; We have turned the doctor&rsquo;s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members&rsquo; needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.</p>
<p>We don&rsquo;t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it <i>works</i>.</p>
<p>Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.</p></div></div></div></div><div><div><div><div><div>
<div><div><div><div>Job Description:
</div><div><div><div><div><p><b>Job Summary</b></p>
<p>This role works with a dedicated Primary Care Provider and supports primary care activities for the PCP panel, including patient education, orders, referrals, and medication management, and addressing gaps in care. The Team Nurse works directly with members to achieve their care plan goals through patient education, care coordination, and building relationship.</p>
<p><b>Duties and Responsibilities</b></p>
<ul><li>Act as the practice-based nurse, supporting on-site providers in facilitating high quality primary care that promotes appropriate healthcare utilization.</li>
<li>Facilitate Patient Centered Medical Home (PCMH) functions through management of diagnostic order tracking, medication refills, review of the medical record, and fielding messages from members and the integrated care team.</li>
<li>Lead panel management for members attributed to the assigned primary care provider through activities including, but not limited to, following disease care pathways, entering standing orders for preventive care, and leveraging available reports to close care gaps.</li>
<li>Monitor access to the primary care provider. Ensure members have scheduled follow-up.</li>
<li>Coordinate services to complete primary care provider action plan tasks.</li>
<li>Meet with members in the medical center as an extension of the primary care provider to address member needs, including medication reconciliation and teaching and coaching for effective disease management.</li>
<li>Engage members telephonically between primary care visits to support PCMH activities, panel management, and action plan completion.</li>
<li>Prepare for and participate in daily huddle with the integrated care team.</li>
<li>Act as a bridge between the primary care provider and the greater integrated care team. Coordinate internal referrals between team members.</li>
<li>Coordinate with the Immediate Care Area to provide in person and telephonic triage. Perform nursing interventions including wound care, IV (intravenous) therapy, and phlebotomy as needed.</li>
<li>Provide coverage support for fellow care team members as needed, including point of care testing, medication administration, and office flow.</li>
<li>Leverage strong time management skills to prioritize and balance member care responsibilities with provider panel management and role-specific tasks.</li>
</ul><p><b>Minimum Qualifications</b></p>
<ul><li>Active, unrestricted license as a Registered Nurse in the state of practice required. Compact RN license preferred, or willingness to obtain.</li>
<li>3+ years of experience providing clinical services to Adult and Geriatric individuals with co-occurring chronic medical and behavioral health conditions.</li>
<li>Active CPR certification.</li>
<li>Experience working for a community-based organization preferred.</li>
<li>Proficiency in clinical nursing skills such as wound assessment and care, venipuncture and phlebotomy, and assessment and management of common chronic conditions such as diabetes, hypertension, CHF, and COPD.</li>
<li>Excellent interpersonal communication, problem solving, and organizational skills.</li>
<li>Independent self-starter and critical thinker interested in population health, healthcare utilization management, and the ongoing development of our care model.</li>
<li>Proficiency with Microsoft Office applications.</li>
</ul><p><b>Working conditions</b></p>
<p>This job operates in a professional office environment. This role routinely uses general office equipment. Often wear a special uniform, such as a lab coat or surgical scrubs, protective or safety attire, such as gloves and masks. Exposed to the diseases and infections of patients daily. May share workspace with other technicians and staff.</p>
<p><b>Physical requirements</b></p>
<ul><li>Ability to communicate clearly and exchange accurate information constantly.</li>
<li>Ability to remain stationary for long periods of time.</li>
<li>Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.</li>
</ul><ul><li>Ability to occasionally move objects up to 20 lbs.</li>
</ul><p><b>Direct reports</b></p>
<p>None.</p>
</div></div></div></div></div></div><br>
</div></div></div></div></div></div><div><div><div>AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.</div></div></div></div></div></div><p></p>

Team Nurse

Nurse Practitioner On Call, LLC

<div><p><b>Position Title: Clinic Operations Coordinator</b></p><p><br>
Company: NPOC Wellness &amp; Hydration<br>
Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201 (100% In-Person)<br>
Employment Type: Full-Time (40 hours/week, Monday&ndash;Friday &amp; occasional Saturday events)<br>
Compensation: $22&ndash;$30/hour (based on experience)<br>
Reports To: Ike Obiora, Co-CEO (Operations) and Kelvinda Kamara, CRNP (CEO/Medical Director, Clinical Coordination)<br>
Works Closely With: FNP Clinical Provider, Nursing Staff, Digital Growth Team</p><p></p><p><br>
About NPOC Wellness &amp; Hydration</p>
<p>
NPOC Wellness &amp; Hydration is a premier membership-based wellness clinic in Baltimore offering GLP-1 weight management, IV hydration therapy, peptide optimization, Botox, and aesthetic services. We deliver evidence-based, concierge-level care to busy professionals and executives who expect a premium experience from the moment they walk through our door.</p><p></p><p><br>
Position Summary</p>
<p>
We are hiring a full-time Clinic Operations Coordinator to run the day-to-day operations of our Baltimore location. You are the person who keeps the clinic running smoothly, supplies are stocked before they run out, nurses know their schedules a week in advance, clients are greeted like VIPs, payments are collected without friction, and when someone calls in sick, you already have a backup lined up.</p>
<p>
This role requires hands-on medspa, wellness clinic, or aesthetic practice experience.</p>
<p>
You need to understand clinical supply chains, nurse workflows, and premium client expectations from Day 1.</p>
<p>
(This is not a passive front desk role. We need someone who owns the operations of this clinic and makes sure nothing falls through the cracks.)</p><p></p><p><br>
Core Responsibilities</p>
<p>
Client Experience &amp; Relationship Building (30% of Role)</p>
<ul>
<li>Greet every client by name within 30 seconds of arrival, you are the first and last impression<br>
<ul><li>Walk first-time clients through the experience: tour, what to expect, consent process, comfort</li><li>Check in clients on tablet (PracticeQ), verify intake forms are complete</li><li>Process all payments via Stripe terminal (credit card, HSA/FSA, Affirm, Klarna)</li><li>Book the next appointment before the client leaves (target: 80%+ rebook rate)</li><li>Recommend memberships and wellness packages based on client goals, natural guidance, not hard sell</li><li>Request Google reviews from every satisfied client (target: 8+ reviews/month)</li><li>Follow up with no-shows and cancellations same day, within 2 hours of missed appointment</li><li>Remember client preferences (preferred room, nurse, add-ons, temperature) and build a client preference log</li><li>Answer incoming calls (410-246-4768) within 3 rings during business hours</li><li>Handle walk-in inquiries with warmth and professionalism, every person leaves with a next step</li></ul></li></ul><br>
<p></p>
<p>
Clinic Operations &amp; Supply Management (25% of Role)</p>
<ul><li>Execute daily opening and closing checklists: rooms inspected, supplies verified, reception ready, alarms set</li><li>Maintain inventory tracking system with reorder triggers at 20% remaining stock</li><li>Place supply orders with approved vendors (IV bags, additives, needles, gloves, office supplies, branded swag)</li><li>Track supply costs and maintain vendor comparison sheet, flag price increases</li><li>Manage vendor relationships: negotiate terms, track deliveries, handle returns</li><li>Treatment room turnover between clients: clean, restock, reset in under 10 minutes</li><li>Ensure clinical waste disposal complies with OSHA and state regulations (sharps, biohazard)</li><li>Maintain reception area to premium standard: clean, branded, organized at all times</li></ul><p></p><p><br>
Nurse Scheduling &amp; Staff Coverage (20% of Role)</p>
<ul><li>Collect weekly availability from all PRN nurses by Wednesday for the following week</li><li>Build and publish weekly nurse schedule by Thursday end of day</li><li>Ensure minimum coverage: at least 1 nurse + FNP on every clinic day, zero uncovered shifts</li><li>Manage call-outs: contact backup nurses within 30 minutes of notification</li><li>Coordinate FNP schedule with Kelvinda for PTO and event coverage, 2 weeks advance planning</li><li>Track nurse hours for payroll submission (bi-monthly, by the 13th and 28th)</li><li>Align nurse scheduling with patient bookings, high-volume days need more coverage</li></ul><p></p><p><br>
HR Support &amp; Staff Bench Building (15% of Role)</p>
<ul><li>Maintain active PRN nurse bench: minimum 5 nurses who can be called within 24 hours</li><li>Coordinate with HR on nurse recruiting pipeline, share what skills are missing, what shifts need filling</li><li>Conduct on-site onboarding for new clinical staff: clinic tour, room setup training, supply locations, emergency protocols</li><li>Observe new nurse performance during first 2 weeks and flag concerns to Medical Director</li><li>Track all nurse credential expirations (licenses, CPR, malpractice), flag 60 days before expiry</li><li>Maintain staff contact list with credential dates and availability preferences</li><li>Handle day-to-day staff issues: mediate minor conflicts, address tardiness, document incidents</li><li>Network at local nursing events and medspa groups to build referral pipeline for PRN talent</li></ul><p></p><p><br>
Events &amp; Community Presence (10% of Role)</p>
<ul><li>Work registration and check-in table at all NPOC events (Elevate, chamber activations, wellness events)</li><li>Collect contact information from every prospect at events</li><li>Assist with event setup and breakdown</li><li>Represent the NPOC Wellness brand professionally: know services, pricing, membership options cold</li></ul><p></p><p><br>
What This Role Is NOT</p>
<ul><li>NOT a passive front desk job, you run the clinic operations, not just sit at a desk</li><li>NOT remote or hybrid, 100% in-person at our Baltimore location, 5 days/week</li><li>NOT a management or strategy role, you execute systems, manage the floor, and keep things running</li><li>NOT clinical, you do not provide medical advice, administer treatments, or make clinical decisions</li><li>NOT a role where you wait for instructions, you see what needs to happen and you do it</li></ul><p></p><p><br>
Required Qualifications</p>
<ul>
<li>2+ years of experience in a medspa, wellness clinic, aesthetic practice, or similar clinical environment** in an operations, front desk lead, office manager, or patient coordinator capacity<br>
<ul><li>Hands-on supply management experience: ordering clinical supplies, tracking inventory, managing vendor relationships, understanding lead times and reorder points</li><li>Staff scheduling experience: has managed shift schedules for nurses, aestheticians, or clinical staff; comfortable handling call-outs and maintaining coverage</li><li>Client relationship skills:** builds real relationships, remembers names and preferences, turns first-timers into repeat clients</li><li>Payment processing experience: comfortable with POS systems, credit card terminals, HSA/FSA transactions, and membership billing</li><li>HR awareness:has participated in hiring, onboarding, or staff oversight; comfortable tracking credentials and flagging issues</li><li>Tech comfort: Can learn PracticeQ (scheduling), Stripe (payments), monday.com (task management), and Google Workspace within 1 week</li><li>Professional presence: represents a premium wellness brand, well-spoken, confident with high-income clientele</li><li>Must live within 30-minute commute of Baltimore clinic</li><li>Must be available full-time Monday&ndash;Friday, plus monthly Saturday events</li></ul></li>
<li>Preferred Qualifications</li>
</ul>
<ul><li>Experience in a membership-based or concierge healthcare/wellness setting</li><li>Bilingual (Spanish, French, or other) for Baltimore market diversity</li><li>Familiarity with clinical scheduling software (PracticeQ, Jane, IntakeQ, or similar)</li><li>Experience with Stripe, Square, or similar payment platforms</li><li>Background in event coordination or community health outreach</li></ul><p></p><p><br>
Benefits &amp; Perks</p>
<ul><li>Health insurance: 50% employer contribution after 90 days</li><li>10 days PTO annually + 6 paid holidays</li><li>50% off all IV therapy, vitamin injections, and wellness services</li><li>Free monthly IV session after 90 days</li><li>Access to wellness product samples</li><li>Clear growth path to Clinic Operations Manager ($55K&ndash;$65K) as the business scales</li><li>Work in a premium, modern wellness environment, not a hospital, not urgent care</li></ul><p></p><p><br>
Schedule</p>
<ul><li>Monday&ndash;Friday: 8:30 AM &ndash; 5:30 PM</li><li>Approximately 1 Saturday per month for events (Elevate, chamber activations, community health events)</li></ul><p></p><p><br>
How to Apply</p>
<p>
If you have medspa or wellness clinic experience and want to be the operational heartbeat of a growing premium practice, we want to hear from you. Apply through this posting or email your resume to admin@npocwellness.com with the subject line &quot;Clinic Ops Coordinator.&quot;</p>
<p>
NPOC Wellness &amp; Hydration<br>
www.npocwellness.com<br>
410-246-4768<br>
1800 N Charles Street, Suite 810, Baltimore, MD 21201</p></div>

Clinic Operations Coordinator

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