behavioral health and well-being research project coordinator or senior research project coordinator

clinical research assistant (full-time/contractual c1)

clinical research coordinator (child and adolescent psychiatry)

clinical research coordinator (neurology)

rehab aide center for autism services, science and innovation (cassi) greenspring campus

special agent: cybersecurity/technology expertise

(remote) manager, gas distribution materials & supply chain advisory

behavioral health and well-being research project coordinator or senior research project coordinator Jobs in Baltimore

clinical research assistant (full-time/contractual c1) Jobs in Baltimore

clinical research coordinator Jobs in Baltimore

clinical research coordinator

clinical research coordinator (child and adolescent psychiatry) Jobs in Baltimore

clinical research coordinator (neurology) Jobs in Baltimore

clinical research assistant full time contractual c1

University of Maryland, Baltimore

<div></div><div><div>**This is a FULL-TIME, CONTRACTUAL/C1 position**
University of Maryland, Baltimore (UMB) is currently seeking a contractual Clinical Research Assistant for the Department of Orthopaedics. The Clinical Research Assistant will perform tasks in support of ongoing clinical trials in the trauma clinic. Responsibilities include recruiting potential study subjects and collecting and organizing data. 
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.
PRIMARY DUTIES<ul><li>
Responsible for assisting with the performance of research projects in a clinical setting, including screening and recruitment of potential study subjects and collection and organization of data.</li><li>
Assist with data collection by conducting research interviews, reviewing medical charts, and accessing computerized medical information systems.</li><li>
Assists in developing, submitting, and providing content for grants, papers, abstracts, manuscripts, and presentations.</li><li>
Assist the PI and other research staff in the development of research protocols and materials.</li><li>
Assist with performing administrative duties.</li><li>
Maintains communication with participants and colleagues regarding protocol-specific information and research orders.</li><li>
May also assist with providing assessments and ensuring protocol compliance while participants are in a study.</li></ul><div> 
</div></div><div>
Qualifications<div></div> 
MINIMUM QUALIFICATIONS
Education: Bachelor&rsquo;s degree in a scientific field of study related to the research of the clinical setting.
Experience: May consider a combination of directly related experience and education. 
KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>
Knowledge of position requirements.</li><li>
Knowledge of all applicable requirements, regulations, and laws.</li><li>
Skill in the effective use of applicable technology/systems.</li><li>
Ability to effectively communicate both verbal and written thoughts, ideas, and facts.</li><li>
Ability to work cooperatively with others and independently.</li><li>
Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.</li></ul> 
HIRING RANGE: $45,000 - $48,500 per year / Commensurate with education and experience<div>
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.</div><div></div><div> 
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.</div><div></div><div> 
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.</div><div> 
</div></div><div>
Job: CI Exempt or Non-Exempt Staff - E3302C</div><div>
Employee Class : Non-Exempt Regular</div><div>
Full Time/Part Time: Full-Time</div><div>
Shift: Day Job</div><div>
Organization: School of Medicine - Orthopaedics</div><div>
Job Posting: Jul 30, 2026</div><div>
Unposting Date: Aug 13, 2026, 10:59:00 PM</div></div>

Clinical Research Assistant (Full-Time/Contractual C1)

Loyola University Maryland

<div>Position Title
Assistant Professor (Psychology) 
 
Employee Type
Regular 
 
Office/Department
Psychology 
 
Work Environment
Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola | Loyola University Maryland .
Loyola University Maryland Main Campus 
 
Job Type
Full time 
 
Anticipated Start Date
Thursday, July 01, 2027
Benefits at Loyola
https://www.loyola.edu/department/people-culture/benefits/ 
 
If Temporary or Visiting, Estimated End Date 
 
Position Duties
THE DEPARTMENT OF PSYCHOLOGY AT LOYOLA UNIVERSITY MARYLAND invites applications for a tenure-track assistant professor to begin July 2027. While specialty area is open, we are particularly interested in candidates with expertise in clinical and/or counseling psychology. Area of subject matter expertise is also open. We especially encourage applications from candidates whose expertise prepares them to teach needed courses in the department. Such expertise includes psychological assessment (personality assessment, cognitive assessment, assessment and appraisal), developmental or clinical-developmental psychology (child, adolescent, lifespan, gero psychology) , research (research methods, statistics, measurement), biopsychology, neuropsychology, and/or health psychology. Candidates can explore the courses offered in our degree programs at this link .
The individual selected for this position will be able to contribute to the robust teacher-scholar identity of the department and be able to teach courses in their specialty area. Tenure-track faculty teach 6 courses per academic year (5 in their first year) and engage actively in research related to their chosen fields of study and scholarly expertise. Tenure-track faculty receive a tenure-track research sabbatical (typically in their 4th year) and can apply for funds to support teaching innovations and research-related expenses. Additional funding is available for professional travel, and may include research start-up costs. In addition to teaching (50%) and research (30%) expectations, tenure-track faculty mentor undergraduate and graduate students and participate meaningfully in the life of the department and university through service (20%). Department service supports all programs, and includes supervising PsyD dissertations and the opportunity to supervise undergraduate research (with opportunities for accrued compensation). We encourage applicants from candidates with strong leadership potential and interest in serving significant post-tenure departmental and university leadership roles.
The Department of Psychology is among the largest departments at the university and provides training in psychology to over 700 undergraduate and graduate students, offering B.A., M.S. (clinical professional counseling) and Psy.D. degrees (clinical psychology; APA accredited; nationally ranked). The department has a strikingly collegial professional climate. The department is committed to providing a best-in-class training experience to all students, with particular emphasis on the scientist-practitioner model and the development of students&rsquo; critical thinking, information literacy, ethical reasoning, evidence-based practice, multicultural competence and a general appreciation for all forms of human diversity.
The Psychology Department seeks a broad spectrum of candidates, including women, people of color, and people with different religious, sexual orientation and ability backgrounds, who appreciate, respect, and can actively contribute to the university&rsquo;s Jesuit mission and the values of the department. For more information about the department&rsquo;s commitment to diversity, we welcome you to read our department&rsquo;s Diversity Statement . Loyola&rsquo;s commitment to diversity and inclusion spans the entire campus. With an Office of Equity and Inclusion headed by our Chief Equity and Inclusion Officer, we are committed to providing an environment where everyone can learn, grow, and thrive. Key efforts include faculty development programming, opportunities for learning (e.g., Diversity Reading Groups ), investment in pedagogical resources for differential instruction (e.g., Teaching Enhancement Workshops ), affinity faculty and staff groups, and a vibrant intellectual community.
The salary range for this position is $73,500 - $76,250. Loyola University Maryland is proud to offer a comprehensive benefits package which includes health, vision, and dental insurance and contributions towards retirement and childcare. Eligible full time employees, their spouses, and their dependents may receive tuition remission . Loyola University Maryland also qualifies as a Public Service Loan Forgiveness (PSLF) employer (please note this is a government-regulated program). Please find a full list of benefits to working at Loyola University Maryland on our website .
Required Qualifications : (1) an earned doctorate in psychology, conferred no later than July 2027, with specialty area open; (2) a clear record of promise as a scholar; (3) the ability to teach courses in areas of need for the department (see above); (4) the ability to create a sense of inclusion and belonging in the classroom, and to infuse multicultural content into course material as appropriate; (5) strong commitment to excellence in teaching, including an appreciation of or engagement in high-impact teaching practices; (6) ability to contribute to the Jesuit educational mission of the department and university.
Preferred Qualifications : (1) Previous experience and evidence of successful teaching as the instructor on record.
How to Apply : For more information about this position or to apply, please click here . You will be asked to submit 1) a cover letter, 2) curriculum vita (including names and contact information for three professional references), 3) a statement of teaching philosophy (including brief summary of teaching effectiveness evidence), and 4) a statement of research interests. References will be contacted for candidates who advance, and finalists will be required to submit copies of official undergraduate and graduate transcripts (and copies of licensure if applicable). Application review will begin on October 1st and will continue until the position is filled. We anticipate on-campus interviews to occur in November/December, with expenses paid by Loyola University Maryland.
Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget.
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check.
Employment Eligibility
All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. 
 
University Description
Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master&rsquo;s and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person &mdash; mind, body, and spirit &mdash; and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.
The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 &ldquo;Best Colleges&rdquo; list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News &amp; World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation&rsquo;s top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the &ldquo;new&rdquo; dream schools in Jeffrey Selingo&rsquo;s book, Dream School, Finding the College That&rsquo;s Right for You. The list of &ldquo;new&rdquo; dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the &ldquo;best value&rdquo; private colleges in Kiplinger&rsquo;s Personal Finance .
Loyola University Maryland is proud to be recognized among the nation&rsquo;s top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. 

 
Diversity Statement
<div><div><div><div><div><div><div>Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.</div></div></div></div></div></div></div></div>

Assistant Professor (Psychology)

Star Pediatric Homecare Agency

Job SummaryWe are seeking a dedicated and energetic Pediatric Physician Assistant or Nurse Practitioner to join our dynamic healthcare team. In this vital role, you will provide comprehensive pediatric care, including well child exams, assessments, diagnosis, treatment, and management of a wide range of health conditions in children. Your expertise will support our mission to deliver exceptional patient-centered care in a fast-paced, collaborative environment. This position offers an exciting opportunity to work across various settings, including outpatient clinics, hospital units, and telehealth platforms, ensuring children receive the highest quality of care at every stage of development.Responsibilities<ul><li>Conduct thorough physical examinations and health assessments of pediatric patients across all age groups</li><li>Develop and implement individualized treatment plans in collaboration with physicians and healthcare teams</li><li>Prescribe medications and administer injections, including immunizations and botulinum toxin treatments when appropriate</li><li>Manage acute and chronic conditions such as infectious diseases, respiratory issues, pain management, and trauma cases</li><li>Utilize electronic health record (EHR) systems , Athena Health, for accurate documentation, data collection, and medical records management</li><li>Perform procedures including suturing, intubation, ventilator management, and aseptic techniques in inpatient or outpatient settings</li><li>Participate in clinical research studies, clinical trials, and quality improvement initiatives to advance pediatric healthcare practices</li></ul>Qualifications<ul><li>Valid certification as a Physician Assistant or Nurse Practitioner with current state licensure in pediatrics or family medicine</li><li>Demonstrated experience working with pediatric populations in hospital or outpatient settings</li><li>Proficiency with EMR/EHR systems; experience with data management and medical coding (ICD-10/ICD-9) preferred</li><li>Strong knowledge of physiology, anatomy, pharmacology, and medical terminology relevant to pediatrics</li><li>Familiarity with CPT coding for procedures and ICD coding for diagnoses; understanding of HIPAA regulations for patient privacy</li><li>Excellent patient assessment skills with the ability to perform physical examinations and vital signs measurement accurately</li><li>Ability to work effectively within collaborative practice agreements and multidisciplinary teams</li></ul>Join us to make a meaningful difference in children&rsquo;s lives by providing compassionate, expert pediatric healthcare. We are committed to fostering a supportive environment where your skills can thrive while delivering outstanding patient outcomes.Pay: $55.00 - $65.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>pediatric Medicine: 1 year (Required)</li></ul>License/Certification:<ul><li>Physician Assistant License, Nurse practitioner license (Required)</li></ul>Work Location: In person

Pediatric Physician Assistant/Nurse Practitioner

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
672170</div>
<div>Location:</div><div>
Johns Hopkins Health System, Baltimore, MD 21201
</div><div>Category:</div><div>
Nursing</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<div><div>Make It Happen at Hopkins | Join our TEAM!
Full-Time | 40 hrs/week | Day Shift | Fully Remote
The Clinical Documentation Specialist (CDS) facilitates the improvement in the overall quality and completeness of concurrent medical record documentation to help achieve accurate inpatient coding, APR-DRG assignment and severity and risk of mortality levels. This role obtains appropriate documentation through interactions with physicians and staff. In this role, the CDS is responsible for medical record review, collaboration with professional inpatient coding professionals, reconciliations of assigned cases and the accurate reporting of CDI program metrics. Additional responsibilities as assigned. This role reports to the Manager
Education:

Requires successful completion of:
<ul>
<li>Baccalaureate degree, or associates degree, or diploma in nursing from an accredited school of Nursing OR</li>
<li>Successful completion of an AMA approved Physician Assistant program, OR</li>
<li>Successful completion of the academic requirements of Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)</li>
</ul>
Required Licensure Certification, etc.:
<ul>
<li>All CDS II are required to maintain certification as a Certified Clinical Documentation Specialist (CCDS via ACDIS) or Certified Documentation Integrity Practitioner (CDIP via AHIMA)</li>
</ul><ul><li>RN/APRN: Must possess a current RN compact (multi-state) license in the state in which you reside. If your state or the Johns Hopkins Health System location in which you are assigned does not participate in the Nurse Licensure compact, an RN license for that state in which you are assigned will be required.</li>
</ul><ul><li>PA: Must possess current licensure to practice as a Physician Assistant (PA) in the state in which you reside and be board-certified by the National Commission on Certification of Physician Assistants (NCCPA). If your state of the Johns Hopkins Health System location in which you are assigned does not participate in the PA Licensure Compact, a license for the state in which you are assigned will be required.</li>
</ul><ul><li>RHIT.RHIA: Requires successful completion of the academic requirements for the Registered Health Information Technician (RHIT) certification or Registered Health Information Administrator (RHIA) certification accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) and be a Certified Coding Specialist (CCS).
</li></ul>Work Experience
<ul>
<li>Registered Nurse (RN):</li>
</ul>
RN: Requires a minimum of 3 years Registered Nurse clinical experience in similarly complex acute care setting. In lieu of complex acute care experience, a minimum of 3 years of CDI experience, and /or other relevant clinical experience may be considered
<ul>
<li>Physician Assistant (PA):</li>
</ul>
Requires a minimum of 3 years Physician Assistant experience in a similarly complex acute care setting. In lieu of complex acute care experience, a minimum of 3 years of CDI experience, and /or other relevant clinical experience may be considered.
<ul>
<li>RHIT/RHIA:</li>
</ul>
RHIT/RHIA: Requires minimum of 3 years with acute inpatient coding experience. In lieu of acute inpatient coding experience, a minimum of 3 years of CDI experience, and /or relevant clinical experience may be considered.
We&rsquo;re proud to offer a robust benefits package that supports your health, growth, and well-being. Discover our full offerings and costs here: mybenefitsjhhs.com
What Awaits You:
<ul><li>Competitive pay and benefits that support you at every stage of your life and career.
</li><li>Retirement plans with employer contributions to help you plan confidently for the future.
</li><li>Generous time off so you can unplug, recharge, and enjoy life outside of work.
</li><li>Access to world-class facilities and innovative technology that fuel your curiosity.
</li><li>Endless opportunities to advance your career as part of the Johns Hopkins team.
</li></ul>For additional inquiries regarding this position, email: rhagg3@jh.edu
Salary Range: Minimum 42.33/hour - Maximum 69.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.
</div>
</div>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</div><div></div>

Clinical Documentation Speacilist II

EmVenio Research

<div>Registered Dietitian Clinical Research - PRN<div>
Make a Difference on Your Own Schedule and Terms!
Hiring Per Diem Registered Dietitians for Virtual Visits! 
 
EmVenio Research provides quality, in-home clinical trial visits for various Sponsors and CROs. We're the only company that hires, trains, certifies, tests, and manages our own Registered Dietitians. Our mission is to bring clinical trial visits to subjects wherever they may be to increase convenience and compliance with study protocols. 
 
Be part of a team who fully embrace our values and key behaviors!<ul><li>
We work as a team</li><li>
We do the right thing</li><li>
We figure it out</li><li>
We pursue growth</li><li>
We take ownership</li></ul>
Why work for EmVenio?<ul><li>
We bring research to every neighborhood - making it more accessible, more inclusive, and more human - so every community can share in the promise of better care.</li><li>
Be a member of our general staffing pool</li><li>
No research experience required, on the job training provided</li><li>
Gain Certification through GCP training</li></ul>
Required Qualifications<ul><li>
Bachelor's degree from an accredited dietetics program (If CDR examination was before January 1, 2024)</li><li>
Graduate degree from an accredited dietetics program (If CDR examination was on or after January 1, 2024)</li><li>
Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) Certification by the Commission on Dietetic Registration (CDR)</li><li>
Current State Dietitian License/Certification in good standing (if applicable)</li></ul>
Job Specific Details:<ul><li>
Performs the full scope of Registered Dietitian practices; including, but not limited to, providing virtual lifestyle counseling visits to improve nutrition and dietary quality, mental health and developing coping skills, and building health behavior and lifestyle habits that align with participant's goals and values.</li><li>
Sets appointments with subjects within the required appointment window.</li><li>
Completes virtual visits for clinical trial subjects.</li><li>
Works cooperatively with Clinical Project Manager and site personnel to complete visits and submit accurate source documents in a timely manner.</li><li>
Regularly stay informed on the latest nutrition and food health updates.</li><li>
Performs additional duties and responsibilities as deemed necessary.</li></ul>
Standard Rate: $46.00 Hourly plus commute, mileage, training, and administrative pay.
Please contact Ashley Sin at (303) 317-5486 x486 or at ashley.sin@emvenio.com today to learn more about our opportunities where you can make a difference in your own career!
Professional Case Management is an Equal Opportunity Employer.</div></div>

Registered Dietitian Clinical Research - PRN

Quest Diagnostics

<div>Phlebotomist II Part-Time - Baltimore, MD, Wednesday and Thursday, 6:30 AM to 10:30 AM, with rotational Saturdays 


Pay range: $23.22 - $27.58 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. 


Benefits information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Part-time employees (29 hours or less per week) are eligible for:
<ul>
<li>Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week)</li>
<li>6 Holidays plus 1 &ldquo;MyDay&rdquo; off (if regularly scheduled to work 20+ hours per week)</li>
<li>401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service</li>
<li>Annual incentive plans</li>
<li>Employee stock purchase plan</li>
<li>Education assistance through MyQuest for Education</li>
<li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li>
<li>and so much more!</li>
</ul><div><div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div>Job Accountabilities (Responsibilities)
<ul>
<li>Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.</li>
<li>Administer oral solutions according to established training.</li>
<li>Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.</li>
<li>Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.</li>
<li>Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.</li>
<li>Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.</li>
<li>Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.</li>
<li>Read, understand and comply with departmental policies, protocols and procedures.</li>
<li>Assist with compilation and submission of statistics and data when required.</li>
<li>Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.</li>
<li>Complete online and in person training courses timely.</li>
</ul>
Required Work Experience:
<ul>
<li>Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.</li>
<li>Keyboard/data entry experience.</li>
<li>Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.</li>
<li>Must have reliable transportation, valid driver's license, and clean driving record, if applicable.</li></ul> 


Required Education
<ul>
<li>High school diploma or equivalent.</li>
<li>Medical training: medical assistant or paramedic training preferred.</li>
<li>Phlebotomy certification preferred. Required in California, Nevada, and Washington.</li></ul> 


The position requires the ability to effectively communicate in English.</div>

Phlebotomist II Part-Time

CareFirst BlueCross BlueShield

<div>Resp &amp; Qualifications
PURPOSE:
 
Responsible for answering member, provider &amp; broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers &amp; brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.
 
 
ESSENTIAL FUNCTIONS:<ul><li>
Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.</li><li>
Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.</li><li>
Prioritize workflow &amp; multitask efficiently in a fast pace environment while using multiple skill sets with demonstrated proficiency.
</li><li>Delivers accurate information to customers in accordance with performance goals and objectives.</li><li>
Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs updating account information by effectively utilizing the business areas enrollment/inquiry tracking system &amp; processes.</li><li>
Participates in system testing as needed and ongoing education related to new services, industry topics, and skills.</li></ul> 
QUALIFICATIONS: 
 
Education Level: High School Diploma or GED. 
 
Experience: 3 years customer service experience. 
Preferred Qualifications: 
3 years experience in a call center customer service role or experience with medical or insurance terminology. 
 
Knowledge, Skills and Abilities (KSAs)<ul><li>
Demonstrated skills as an empathetic and compassionate communicator.</li><li>
Ability to quickly gain customer trust and confidence.</li><li>
Demonstrated PC navigation and data entry skills.</li><li>
Strong interpersonal communication skills.</li><li>
Good oral and written communication skills.</li></ul> 
Salary Range: $39,240 - $71,940 
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
#LI-AB1</div>

Customer Service Advocate II (In-Office)

Explore 36+ Clinical research assistant full time contractual c1 in Baltimore this August. Find roles across top companies and apply now to boost your career.