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clinical research coordinator i ii

Benaroya Research Institute

<div>
 The Clinical Research Coordinator I/II supports clinical studies within the Center for Interventional Immunology (CII), contributing to translational research focused on immune-mediated diseases. This role will work closely with investigators to execute clinical research studies investigating immune mechanisms and therapeutic interventions in autoimmune diseases.
 
 
 This position is responsible for participant recruitment, study coordination, data collection, and regulatory compliance. It is not a lab-based role.
 
 
 This position may be filled at the Clinical Research Coordinator I or II level, depending on experience. Candidates with prior clinical research experience are strongly encouraged to apply.
 
 
 
 Responsibilities
 
 
 
 
 Core responsibilities
 
 
 
 <ul>
 <li>
 Coordinate and conduct clinical research study visits, including scheduling, participant interaction, and protocol-required procedures
 </li>
 <li>
 Recruit, screen, and enroll study participants, including obtaining informed consent and collecting medical history
 </li>
 <li>
 Collect and document clinical data, including vital signs, questionnaires, and study-related assessments
 </li>
 <li>
 Perform or support specimen collection and processing (e.g., blood draws, centrifugation) in accordance with protocol and licensure
 </li>
 <li>
 Maintain accurate and complete source documentation and case report forms in compliance with study requirements
 </li>
 <li>
 Support regulatory activities, including maintaining study files, preparing submissions, and ensuring audit readiness
 </li>
 <li>
 Ensure compliance with study protocols, institutional policies, and applicable regulations (e.g., GCP, FDA, IRB)
 </li>
 <li>
 Coordinate participant care activities such as appointment scheduling, follow-up, and communication
 </li>
 <li>
 Prepare for and support study monitoring visits and audits
 </li>
 <li>
 Maintain professional and respectful communication with participants, investigators, and clinical staff
 </li>
 <li>
 Participate in quality control and process improvement efforts
 
 
 </li>
 </ul>
 
 Clinical Research Coordinator I
 
 
 
 <ul>
 <li>
 Support study start-up activities and day-to-day coordination under guidance
 </li>
 <li>
 Assist with recruitment strategies and participant tracking
 </li>
 <li>
 Learn and apply clinical research regulations, processes, and protocol requirements
 </li>
 <li>
 Escalate issues related to protocol deviations, participant safety, or data quality
 
 
 </li>
 </ul>
 
 Clinical Research Coordinator II
 
 
 
 <ul>
 <li>
 Independently manage one or more studies or complex study components
 </li>
 <li>
 Lead study start-up activities, including protocol implementation and site preparation
 </li>
 <li>
 Develop and implement recruitment and retention strategies
 </li>
 <li>
 Ensure high-level oversight of data quality, regulatory compliance, and study timelines
 </li>
 <li>
 Troubleshoot operational challenges and implement process improvements
 </li>
 <li>
 May train or provide guidance to junior staff or new team members
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Core qualifications
 
 
 
 <ul>
 <li>
 Knowledge of clinical research practices, regulations, and terminology, including Food and Drug Administration (FDA), International Council for Harmonisation (ICH), Good Clinical Practice (GCP), Health Insurance Portability and Accountability Act (HIPAA), and Institutional Review Board (IRB) requirements
 </li>
 <li>
 Experience supporting clinical research activities such as participant recruitment, informed consent, data collection, and regulatory documentation
 </li>
 <li>
 Ability to ensure protocol compliance, data quality, and participant safety
 </li>
 <li>
 Familiarity with medical terminology and basic patient care procedures
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to maintain confidentiality of participant data and study records
 </li>
 <li>
 Experience with clinical equipment (e.g., centrifuge, EKG) preferred
 </li>
 <li>
 Medical Assistant, Phlebotomist, and Medical Assistant&ndash;Registered licensure required (may be obtained after hire)
 
 
 </li>
 </ul>
 
 Clinical Research Coordinator I
 
 
 
 <ul>
 <li>
 Minimum 1 year of full-time experience in clinical research, healthcare, or a related field
 </li>
 <li>
 Works under close to moderate supervision
 </li>
 <li>
 Supports study coordination activities across one or more protocols
 </li>
 <li>
 Developing knowledge of regulatory requirements, study procedures, and clinical trial operations
 
 
 </li>
 </ul>
 
 Clinical Research Coordinator II
 
 
 
 <ul>
 <li>
 Minimum 2+ years of clinical research experience with direct study coordination responsibilities
 </li>
 <li>
 Ability to independently manage studies or complex study components
 </li>
 <li>
 Experience with more complex protocols (e.g., multiple sites, investigational products, or early-phase trials)
 </li>
 <li>
 Strong working knowledge of regulatory processes and compliance requirements
 </li>
 <li>
 May provide guidance or informal mentorship to junior staff
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or higher in a related field (or equivalent experience)
 </li>
 <li>
 Experience working with autoimmune disease or immunology-focused studies
 </li>
 <li>
 Prior experience with investigational product or test article handling
 </li>
 <li>
 Experience preparing for audits or monitoring visits
 </li>
 <li>
 Interest in process improvement and clinical research operations
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 <ul>
 <li>
 Clinical Research Coordinator I - $25.66 to $37.21 hourly
 </li>
 <li>
 Clinical Research Coordinator II - $30.00 to $44.69 hourly
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical, dental, vision insurance
 </li>
 <li>
 Flexible spending accounts: health care, dependent care, commuter
 </li>
 <li>
 Short and long-term disability
 </li>
 <li>
 Life and AD&amp;D insurance
 </li>
 <li>
 403(b) retirement plan with matching funds after one year of employment
 </li>
 <li>
 PTO: 13 holidays, three weeks of vacation and two weeks of sick leave per year
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Educational assistance program
 </li>
 <li>
 Subsidized ORCA pass
 </li>
 <li>
 Wellness benefits
 </li>
 <li>
 Voluntary benefits
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 The Clinical Research Program at Benaroya Research Institute (BRI) works together with clinicians at Virginia Mason Medical Center to bring clinical research opportunities to patients, giving them access to clinical trials for over 100 different conditions including cancer, digestive disease, cardiology, and neuroscience. The Clinical Research Program at BRI oversees all clinical research at Virginia Mason Medical Center, combining the expertise of a world-renowned research institute with remarkable healthcare to support studies that contribute to improving the diagnosis, treatment, and prevention of a variety of diseases.
 
 
 BRI is an independent, nonprofit research institute affiliated with Virginia Mason Franciscan Health and based in Seattle. Our culture is based on the values of collaboration, respect, innovation, and inquiry; team members work together to support patients and clinicians with the goal of better outcomes for all.
 
 
 At BRI, each role is valued and an important contributor to our vision and mission. BRI is committed to a safe, caring and diverse workplace; as well as to taking action to further our commitments to foster inclusion, equity and belonging so employees feel comfortable bringing their full selves to work. Consider making a difference by joining our team. Because together, we are
 
 powering possibility.
 
 
 
 To learn more, visit benaroyaresearch.org and connect with us on Facebook , Instagram , Threads , LinkedIn , Bluesky and YouTube .
 
 
 
 Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. If you need an accommodation or assistance completing the online application, please contact Human Resources at 206-342-6547 or email
 
 
 jobs@benaroyaresearch.org.
 
 
 This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
 
</div>

Clinical Research Coordinator I/II

<div>Overview:

The Clinical Research Coordinator I/II supports clinical studies within the Center for Interventional Immunology (CII), contributing to translational research focused on immune-mediated diseases. This role will work closely with investigators to execute clinical research studies investigating immune mechanisms and therapeutic interventions in autoimmune diseases. 
This position is responsible for participant recruitment, study coordination, data collection, and regulatory compliance. It is not a lab-based role.<div> 
This position may be filled at the Clinical Research Coordinator I or II level, depending on experience. Candidates with prior clinical research experience are strongly encouraged to apply.</div>
Responsibilities:

Core responsibilities
<ul><li>Coordinate and conduct clinical research study visits, including scheduling, participant interaction, and protocol-required procedures</li><li>
Recruit, screen, and enroll study participants, including obtaining informed consent and collecting medical history</li><li>
Collect and document clinical data, including vital signs, questionnaires, and study-related assessments</li><li>
Perform or support specimen collection and processing (e.g., blood draws, centrifugation) in accordance with protocol and licensure</li><li>
Maintain accurate and complete source documentation and case report forms in compliance with study requirements</li><li>
Support regulatory activities, including maintaining study files, preparing submissions, and ensuring audit readiness</li><li>
Ensure compliance with study protocols, institutional policies, and applicable regulations (e.g., GCP, FDA, IRB)</li><li>
Coordinate participant care activities such as appointment scheduling, follow-up, and communication</li><li>
Prepare for and support study monitoring visits and audits</li><li>
Maintain professional and respectful communication with participants, investigators, and clinical staff</li><li>
Participate in quality control and process improvement efforts</li></ul>
 Clinical Research Coordinator I<ul><li>
Support study start-up activities and day-to-day coordination under guidance</li><li>
Assist with recruitment strategies and participant tracking</li><li>
Learn and apply clinical research regulations, processes, and protocol requirements</li><li>
Escalate issues related to protocol deviations, participant safety, or data quality</li></ul><div>
Clinical Research Coordinator II</div><ul><li>
Independently manage one or more studies or complex study components</li><li>
Lead study start-up activities, including protocol implementation and site preparation</li><li>
Develop and implement recruitment and retention strategies</li><li>
Ensure high-level oversight of data quality, regulatory compliance, and study timelines</li><li>
Troubleshoot operational challenges and implement process improvements</li><li>
May train or provide guidance to junior staff or new team members</li></ul>
Qualifications:

Core qualifications<ul><li>
Knowledge of clinical research practices, regulations, and terminology, including Food and Drug Administration (FDA), International Council for Harmonisation (ICH), Good Clinical Practice (GCP), Health Insurance Portability and Accountability Act (HIPAA), and Institutional Review Board (IRB) requirements</li><li>
Experience supporting clinical research activities such as participant recruitment, informed consent, data collection, and regulatory documentation</li><li>
Ability to ensure protocol compliance, data quality, and participant safety</li><li>
Familiarity with medical terminology and basic patient care procedures</li><li>
Strong organizational skills and attention to detail</li><li>
Ability to maintain confidentiality of participant data and study records</li><li>
Experience with clinical equipment (e.g., centrifuge, EKG) preferred</li><li>
Medical Assistant, Phlebotomist, and Medical Assistant&ndash;Registered licensure required (may be obtained after hire)</li></ul>
 Clinical Research Coordinator I<ul><li>
Minimum 1 year of full-time experience in clinical research, healthcare, or a related field</li><li>
Works under close to moderate supervision</li><li>
Supports study coordination activities across one or more protocols</li><li>
Developing knowledge of regulatory requirements, study procedures, and clinical trial operations</li></ul><div>
Clinical Research Coordinator II</div><ul><li>
Minimum 2+ years of clinical research experience with direct study coordination responsibilities</li><li>
Ability to independently manage studies or complex study components</li><li>
Experience with more complex protocols (e.g., multiple sites, investigational products, or early-phase trials)</li><li>
Strong working knowledge of regulatory processes and compliance requirements</li><li>
May provide guidance or informal mentorship to junior staff</li></ul>
 Preferred Qualifications<ul><li>
Bachelor&rsquo;s degree or higher in a related field (or equivalent experience)</li><li>
Experience working with autoimmune disease or immunology-focused studies</li><li>
Prior experience with investigational product or test article handling</li><li>
Experience preparing for audits or monitoring visits</li><li>
Interest in process improvement and clinical research operations</li></ul>
Compensation:
<ul><li>Clinical Research Coordinator I - $25.66 to $37.21 hourly</li><li>
Clinical Research Coordinator II - $30.00 to $44.69 hourly</li></ul>
Benefits:
<ul><li>Medical, dental, vision insurance</li><li>
Flexible spending accounts: health care, dependent care, commuter</li><li>
Short and long-term disability</li><li>
Life and AD&amp;D insurance</li><li>
403(b) retirement plan with matching funds after one year of employment</li><li>
PTO: 13 holidays, three weeks of vacation and two weeks of sick leave per year</li><li>
Employee assistance program</li><li>
Educational assistance program</li><li>
Subsidized ORCA pass</li><li>
Wellness benefits</li><li>
Voluntary benefits</li></ul>
About Us:
<div>
The Clinical Research Program at Benaroya Research Institute (BRI) works together with clinicians at Virginia Mason Medical Center to bring clinical research opportunities to patients, giving them access to clinical trials for over 100 different conditions including cancer, digestive disease, cardiology, and neuroscience. The Clinical Research Program at BRI oversees all clinical research at Virginia Mason Medical Center, combining the expertise of a world-renowned research institute with remarkable healthcare to support studies that contribute to improving the diagnosis, treatment, and prevention of a variety of diseases.</div><div></div><div> 
BRI is an independent, nonprofit research institute affiliated with Virginia Mason Franciscan Health and based in Seattle. Our culture is based on the values of collaboration, respect, innovation, and inquiry; team members work together to support patients and clinicians with the goal of better outcomes for all.</div><div></div><div> 
At BRI, each role is valued and an important contributor to our vision and mission. BRI is committed to a safe, caring and diverse workplace; as well as to taking action to further our commitments to foster inclusion, equity and belonging so employees feel comfortable bringing their full selves to work. Consider making a difference by joining our team. Because together, we are powering possibility. 
 
To learn more, visit benaroyaresearch.org and connect with us on Facebook, Instagram, Threads, LinkedIn, Bluesky and YouTube. 
 
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. If you need an accommodation or assistance completing the online application, please contact Human Resources at 206-342-6547 or email jobs@benaroyaresearch.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.</div></div>

Fred Hutch

<div>
 
 Overview
 
 
 
 Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
 
 
 With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world&rsquo;s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world&rsquo;s deadliest diseases and make life beyond cancer a reality.
 
 
 At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.
 
 
 The
 
 Clinical Research Coordinator I
 
 ensures all administrative and day-to-day operations of investigator-initiated and industry-sponsored human subjects clinical trials are completed in a timely and compliant manner.
 
 
 Hybrid position: Onsite 4 days week.
 
 
 
 Responsibilities
 
 
 
 This individual will work under limited supervision of the Principal Investigator, Clinical Research Nurse or Clinical Research Manager and will be required to perform his/her responsibilities with a high level of independence within the scope of study protocol(s) and institutional policies and guidelines.
 
 
 <ul>
 <li>
 Conduct daily clinical operations of assigned research studies in accordance with study protocols, regulatory and GCP guidelines, and institutional policy.
 </li>
 <li>
 Develop and maintain tools for study implementation, including data collection tools, reference materials and specific study orders; revise and utilize tools as necessary.
 </li>
 <li>
 Create and disseminate study-related educational content for internal and external audiences to ensure safe and accurate protocol implementation.
 </li>
 <li>
 Coordinate patient enrollment and participation by reviewing study candidates&rsquo; medical records for eligibility, initiating enrollment, ensuring informed consent, and maintaining accurate enrollment records.
 </li>
 <li>
 Schedule patient clinic visits and on-going study visits; ensure administrative compliance with study protocols with respect to clinical procedures, laboratory tests and other patient activities; may administer study questionnaires, ensure drug self-administration accountability with patients and perform non-clinical ECGs.
 </li>
 <li>
 Complete clinical requisition forms as instructed, assemble kits for patient visits, transport laboratory samples and ensure samples are processed and shipped according to study guidelines; track and maintain research supplies.
 </li>
 <li>
 Identify, track and confirm billable activities for patients; work with internal partners to obtain and submit budget and billing information; may assist in reviewing patient charges to ensure billing compliance.
 </li>
 <li>
 Act as protocol liaison with clinical teams, patients, and providers on study related topics.
 </li>
 <li>
 Prepare and coordinate monitoring visits and respond to queries and other requests from study monitors, following up with and resolving any issues that may arise.
 </li>
 <li>
 Maintain thorough knowledge in the field through attending related project meetings and symposia, reading related literature and maintaining professional associations.
 </li>
 <li>
 May travel to attend industry-sponsored investigator meetings.
 </li>
 <li>
 Assist with maintaining appropriate source documentation and/or performing case report form data entry.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 MINIMUM QUALIFICATIONS:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Minimum one year experience in a clinical research or cancer registry environment with regulatory or human research protections.
 </li>
 <li>
 Demonstrated knowledge of how to synthesis study conduct.
 </li>
 <li>
 Ability to apply judgement in interpreting regulations, determining impacts, and knowing when to escalate questions and concerns when appropriate.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Associate or bachelor&rsquo;s degree preferred.
 </li>
 <li>
 Certified Clinical Research Coordinator (CCRC) or certification as Clinical Research Professional (SOCRA).
 </li>
 <li>
 Excellent organizational skills, attention to detail, ability to problem solve and to prioritize multiple competing tasks in a dynamic environment.
 </li>
 <li>
 Collaborative focus is essential, as well as strong written and verbal communication skills, including computer skills.
 </li>
 <li>
 Two years of experience in a research environment with regulatory or human research protections.
 </li>
 <li>
 Previous experience working with NIH, FDA and OHRP regulations and medical terminology.
 </li>
 <li>
 Knowledge of clinical trials records, procedures, and computerized data processing systems.
 </li>
 <li>
 Ability to extract data from medical records.
 
 
 </li>
 </ul>
 The hourly pay range for this position is from $27.01 to $38.45 and pay offered will be based on experience and qualifications.
 
 
 This position is not eligible for H-1B sponsorship at this time.
 
 
 Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).
 
 
 
 Additional Information
 
 
 
 We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.
</div>

Clinical Research Coordinator I

US Department of Veterans Affairs

Registered Nurse Coordinator (Hematology/Oncology)

Fred Hutchinson Cancer Center

<div>Overview:
<div>
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.</div><div></div><div> 
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world&rsquo;s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world&rsquo;s deadliest diseases and make life beyond cancer a reality.</div><div></div><div> 
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.</div><div></div><div> 
The Clinical Nurse Coordinator (CNC) in the GI Care Neighborhood provides direct and indirect care to GI Oncology patients, including those participating in research. The CNC will work with other members of the GI Care Team including Physicians, Advanced Practice Providers, Registered Nurses, Licensed Practical Nurses, Medical Assistants, research coordinators, and non-clinic staff to provide collaborative, patient centered care. The CNC will build rapport and trust with the patient population and will be expected to communicate and work effectively with other members of the team.</div><div></div><div> 
This is a 1.0 FTE, 40 hours/week.</div>
Responsibilities:
<ul><li>Assesses physical, emotional, social, and spiritual needs and evaluates patients&rsquo; adaptation to health changes</li><li>
Develops a plan of care based on patients&rsquo; disease, symptoms, and response to treatment</li><li>
Educates patients, families, and caregivers on disease processes, treatment, side effects and symptom management</li><li>
Coordinates with inter-disciplinary team to ensure continuity of care</li><li>
Refers patients, families and caregivers as appropriate to other clinical resources/professionals such as social work, home health care, clinical nutrition, etc.</li><li>
Implements, evaluates and modifies plan of care</li><li>
Integrates research and evidence based knowledge into clinical practice</li></ul><div>
In addition to above primary responsibilities of the Registered Nurses (RN), the Clinical Nurse Coordinator (CNC) will have the following key responsibilities:</div><div></div><div> 
Direct Patient Care</div><ul><li>
Education patients and families: chemotherapy, central lines, injections, home care</li><li>
Telephone, email and in person symptom triage</li><li>
New patient orientation</li><li>
Caregiver support</li><li>
Assessment of needs for additional supportive care resources</li><li>
Prescription refills</li><li>
Result reviews</li></ul><div>
Indirect Patient Care</div><ul><li>
Supportive care referrals</li><li>
Assist with FMLA paperwork, disability paperwork, Ferry passes</li><li>
Coordination of outside clinical care</li><li>
Ensuring continuity of care with outside providers</li><li>
Collaboration with research team for patients on trial</li></ul><div>
Communication and Teamwork</div><ul><li>
Attend regular team meetings with provider and nursing teams.</li><li>
Coordination of care with ancillary services.</li><li>
Delegation of tasks to appropriate team members</li><li>
Coordinating patient schedules with clinic team.</li><li>
Collaboration with infusion RN and other members of the care team to assure patient needs are met.</li><li>
Real-time management and escalation of issues in clinic.</li></ul><div>
Professional Development and Clinic Engagement</div><ul><li>
Document all nursing care activities accurately and in a timely fashion.</li><li>
Demonstrate knowledge and understanding of patient privacy rights.</li><li>
Active participation in continuing education, departmental projects, committee work, and quality improvement initiatives.</li></ul>
Qualifications:
<div>
Required:</div><ul><li>
Graduate from an accredited school of nursing</li><li>
Must have current Washington State Registered Nurse (RN) license or current NLC multistate license (MSL); and must upgrade to an MSL with primary state of residence, WA, within 60 days of hire. This requirement may be waived under specific circumstances, subject to approval.</li><li>
Applicants that do not have previous oncology experience will be provided additional training and support</li><li>
Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years</li><li>
Additional certification may be required dependent upon department.</li><li>
Critical thinking; the ability to practice the cognitive skills of analyzing, applying standards, discriminating, information seeking, logical reasoning, predicting, and transforming knowledge.</li><li>
Ability to develop clinical judgment.</li><li>
Time Management skills; the ability to organize and manage time and tasks independently.</li><li>
Ability to communicate effectively by looking and listening for cues, asking open-ended questions, exploring cues, using pauses, screening responses, and clarifying response.</li><li>
Ability to effectively listen by using reflecting, acknowledging, summarizing, empathizing, and paraphrasing skill.</li><li>
Ability to effectively provide information by checking what information the person knows already, giving small amounts of information at a time, using clear terms and avoiding jargon, avoiding detail unless it is requested, checking for understanding, and pausing and waiting for a response.</li></ul><div>
Preferred:</div><ul><li>
BSN prepared nurse</li><li>
OCN (Oncology Certified Nurse) or BMT RN</li><li>
2 years of oncology nursing experience</li><li>
Previous telephone triage experience</li><li>
Previous outpatient clinic experience</li><li>
Takes initiative</li><li>
Good communication skills</li><li>
Skilled at multitasking and organization</li></ul><div>
The hourly pay range for this position is from $47.64 to $88.19 and pay offered will be based on experience and qualifications. Registered Nurses are paid on a step-scale basis and are also eligible for shift differentials and other pay premiums such as advanced degree, preceptor and certification.</div><div>
</div><div>
Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.</div><div>
</div><div>
This position may be eligible for relocation assistance.</div><div>
This position is 1.0 FTE, 40 hours/week.</div><div>
</div><div>
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).</div>
Additional Information: We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.</div>

Clinical Nurse Coordinator - GI Care Neighborhood

Neighborcare Health

<div>Purpose

The Patient Contact Center Representative (CCR) II provides excellent customer service and patient engagement to low-income and underserved populations in a virtual call center setting. The CCR II is the first point of contact for new and returning patients into the Neighborcare Health system and serves our community by answering inbound calls related to clinical questions and making outbound outreach calls. The CCR II, in partnership with PCC clinical staff (LPN/RN), will respond to patient questions related to clinical care or symptoms, assist patients in navigating the Neighborcare Health system, respond to scheduling and messaging needs, and provide consistent, accurate, and efficient services that result in an exceptional customer experience.

Successful candidates will demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently. They will have effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members. Candidates will be positive, open-minded, and focused on continuous improvement. They must be able to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.

Health, Wellness &amp; Retirement benefits:
<ul><li>Medical, Dental &amp; Vision insurance</li>
<li>Paid time off &amp; paid holidays</li>
<li>Retirement with contribution match</li>
<li>Life &amp; AD&amp;D, pet insurance</li>
<li>Employee assistance program, &amp; more!</li>
</ul>
 Compensation:
<ul><li>The target wage range for this position is $23.25 per hour to $29.23 per hour.
</li><li>Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.</li>
<li>Union: SEIU Healthcare 1199NW</li>
</ul>
Primary Responsibilities:
<ul>
<li>Conduct detailed and accurate chart reviews to extract relevant clinical information necessary for appointment scheduling, care coordination, or response to outside provider inquiries.</li>
<li>Navigate multiple tabs and data points within the EHR (e.g., lab orders, referrals, future appointments, provider notes) to ensure appropriate follow-through and patient guidance.</li>
<li>Schedule appointments in alignment with NCH protocols, provider preferences, visit types, and availability, minimizing scheduling errors such as visit length mismatches or assigning to closed panels.</li>
<li>Serve as a liaison between external healthcare providers and NCH teams to facilitate information sharing and care continuity.</li>
<li>Use sound judgment to determine when a referral to clinical staff or escalation is required.</li>
<li>Communicate clearly and compassionately with patients and team members from diverse backgrounds.</li>
<li>Perform other duties as assigned.</li>
</ul>
Key Skills, Knowledge, &amp; Abilities
<ul>
<li>Basic PC skills in MS Windows environment</li>
<li>Experience using EHRs, with the ability to navigate and extract key information.</li>
<li>Basic or limited familiarity with medical terminology and clinical workflows.</li>
<li>Excellent telephone and written communication skills, as well as listening skills and ability to demonstrate tact and patience with callers.</li>
<li>Active listening skills with the ability to remain patient, tactful, and supportive.</li>
<li>Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision.</li>
<li>Ability to communicate effectively and respectfully with people of varied racial, educational, and socio-economic backgrounds.</li>
</ul>
Education/Experience Requirements
<ul>
<li>High School diploma, GED or equivalent</li>
<li>2-years general office experience or experience in a customer service setting</li></ul> 


About Neighborcare Health: 
Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.

We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.

Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.

Learn more about us here.

Full job description is available upon request</div>

Patient Contact Center Representative II - Pacific Tower (1.0 FTE)

University of Washington

<div>
 
 Job Description
 
 
 
 
 Medical Courier Coordinator, Lab Medicine &amp; Pathology
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 The UW Medicine - Department of Laboratory Medicine &amp; Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a
 
 Medical Courier Coordinator
 
 at the University of Washington Medical Center &ndash; Montlake, &amp; Central Lab &ndash; Renton
 
 
 The primary function of the Medical Courier Coordinator is to receive and facilitate requests between clients and the courier team, provide administrative support for the team, and communicate program updates to the courier, CSS, and other impacted teams. The administrative function for this role will be focused on office‑related activities. The role will allow courier leadership to focus on core programs, projects, and strategy‑related activities that support courier operations, providing a positive impact on UWMC patients and the division&rsquo;s internal and external clients. Additionally, this position supports the bandwidth of the Medical Courier Leads through daily support, ongoing training, opportunities for route and transportation improvement, and backup driving. This position will have autonomy and independent decision‑making for the tasks assigned to them.
 
 
 
 Work Schedule
 
 
 
 <ul>
 <li>
 100% FTE
 </li>
 <li>
 Monday &ndash; Friday with rotating weekends and holidays
 </li>
 <li>
 Day shift, Occasional remote work
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Contribute
 
 
 
 
 Communications and Dispatching
 
 
 
 <ul>
 <li>
 Conduct communication between the courier team and our internal and external partners.
 </li>
 <li>
 Help manage operational communications to clients, including notification of service interruptions/impacts and policy changes.
 </li>
 <li>
 Per request of the Manager, Supervisor, and Program Operations Specialist, communicate relevant information between different UWMC departments and external clients.
 </li>
 <li>
 Research, write, and edit content to explain and promote the work of the UWMC courier team; create and send courier team internal newsletters.
 </li>
 <li>
 Ensure consistent tone and messaging that is in alignment with University standards, vision and values.
 </li>
 <li>
 Monitor for courier-call outs and schedule changes.
 </li>
 <li>
 Call upon back-up couriers to cover routes as needed.
 </li>
 <li>
 Answer department telephones and central email requests.
 </li>
 <li>
 Primary point of contact to resolve client questions and issues by phone/email, otherwise re-direct to supervisor or other team staff as needed.
 </li>
 <li>
 Contact couriers to schedule pickups and drop offs.
 </li>
 <li>
 Manage Delivery Express and other third-party courier companies to schedule pickups.
 </li>
 <li>
 Assist leadership with the scheduling of candidate phone screens and interviews
 
 
 </li>
 </ul>
 
 Scheduling &amp; Payroll
 
 
 
 <ul>
 <li>
 Update the courier team&rsquo;s weekly staffing schedule.
 </li>
 <li>
 Assist leadership with bi-annual vacation bids.
 </li>
 <li>
 Input and reconcile Kronos weekly timekeeping.
 
 
 </li>
 </ul>
 
 Administrative
 
 
 
 <ul>
 <li>
 Monitor all courier Kronos clock-ins and ensure staff are starting shifts on time; produce regular clock-in reports for the supervisor(s).
 </li>
 <li>
 Independently perform complex administrative support functions with delegated authority from departmental or unit management.
 </li>
 <li>
 Develop new office or administrative procedures using research and analytical techniques; ensure team is following office procedures.
 </li>
 <li>
 Supports the continued use and operation of office equipment (copier, computers, printer, and fax machine).
 </li>
 <li>
 Procure and monitor courier vehicle parts and supplies (light bulbs, windshield wipers, wiper fluid, cleaning supplies).
 </li>
 <li>
 Schedule team meetings.
 </li>
 <li>
 Assist in writing and editing statements of administrative guidelines and policy.
 </li>
 <li>
 Participate in courier recruiting efforts (resume reviews, phone screens, interviews).
 </li>
 <li>
 May be called upon to drive UW vehicles and provide back-up courier services as needed.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 High school graduation or equivalent AND two years of experience in the program specialty.
 </li>
 <li>
 Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
 
 
 </li>
 </ul>
 
 Departmental Requirements
 
 
 
 <ul>
 <li>
 Prior work experience in transportation, operations or logistics.
 </li>
 <li>
 Proficient with Microsoft Windows and Office Suite (including Word, Excel, and Outlook)
 
 
 </li>
 </ul>
 
 Desired
 
 
 
 <ul>
 <li>
 Proficient with the use of cell phones and mobile devices.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Excellent customer/client-facing skills.
 </li>
 <li>
 HIGHLY organized, detail-oriented, and able to multi-task in a fast-paced and sometimes stressful environment.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Vacation time and sick time off that accrue monthly, including 12 paid holidays.
 </li>
 <li>
 State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
 </li>
 <li>
 Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
 </li>
 <li>
 Excellent healthcare, dental, disability, retirement, and other plan options.
 </li>
 <li>
 Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
 </li>
 <li>
 And much more!
 
 
 </li>
 </ul>
 
 About The Department Of Laboratory Medicine &amp; Pathology
 
 
 
 A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the
 
 Department of Laboratory Medicine &amp; Pathology
 
 at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally.
 
 
 Please visit our website to learn more about our department.
 
 
 
 About UW Medicine
 
 
 
 UW Medicine is Washington&rsquo;s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine&rsquo;s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow&rsquo;s physicians, scientists and other health professionals.
 
 
 All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Central Lab &ndash; Renton, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
 
 
 Become part of our team. Join our mission to make life healthier for everyone in our community.
 
 
 
 Compensation, Benefits And Position Details
 
 
 
 
 Pay Range Minimum:
 
 
 
 $22.28 hourly
 
 
 
 Pay Range Maximum
 
 
 
 $29.77 hourly
 
 
 
 Benefits
 
 
 
 
 Other Compensation:
 
 
 
 For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
 
 
 
 Shift
 
 
 
 First Shift (United States of America)
 
 
 
 Temporary or Regular?
 
 
 
 This is a regular position
 
 
 
 FTE (Full-Time Equivalent)
 
 
 
 100.00%
 
 
 
 Union/Bargaining Unit
 
 
 
 SEIU Local 925 Nonsupervisory
 
 
 
 About The UW
 
 
 
 Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
 
 
 UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
 
 
 
 Our Commitment
 
 
 
 The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
 
 
 To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
 
 
 Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
</div>

Medical Courier Coordinator

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Patient Contact Center Representative II - Pacific Tower (1.0 FTE)

Medical Courier Coordinator