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community engagement manager

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is seeking a dedicated Resident Welfare &amp; Events Manager to enhance the quality of life for residents and organize engaging events within our community. This role is pivotal in fostering a vibrant, inclusive, and supportive living environment that aligns with Qiddiya&rsquo;s vision of becoming a world-class destination.</p><p>
The Resident Welfare &amp; Events Manager will be responsible for planning, coordinating, and executing resident welfare programs and community events that promote engagement, well-being, and a strong sense of community among residents.</p>
Key Responsibilities:<ul><li>
Develop and implement resident welfare programs that address health, safety, social, and recreational needs.</li><li>
Plan, organize, and oversee community events, cultural activities, and social gatherings to enhance resident engagement.</li><li>
Act as the primary liaison between residents and management, addressing concerns and ensuring high levels of resident satisfaction.</li><li>
Coordinate with internal departments and external vendors to facilitate smooth execution of events and welfare initiatives.</li><li>
Monitor and report on the effectiveness of welfare programs and events, making recommendations for continuous improvement.</li><li>
Manage budgets and resources allocated for resident welfare and events.</li><li>
Ensure compliance with all relevant health, safety, and regulatory requirements in all activities and events.</li><li>
Promote a positive community atmosphere through proactive communication and outreach initiatives.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management, Community Development, Social Sciences, or related field.</li><li>
5+ years of experience in resident welfare management, community engagement, or event management roles.</li><li>
Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously.</li><li>
Excellent interpersonal and communication skills, capable of building rapport with diverse resident groups.</li><li>
Experience in planning and executing community events and welfare programs.</li><li>
Ability to handle resident concerns professionally and effectively.</li><li>
Proficient in budget management and resource allocation.</li><li>
Knowledge of health, safety, and regulatory compliance related to community living and events.</li><li>
Fluency in English; proficiency in Arabic is a plus.</li><li>
Ability to work flexible hours, including evenings and weekends as required.</li></ul><br>
<b>
Benefits</b><p><br>
Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !</p></div>

Resident Welfare & Events Manager - 010 - CDU9

Flow

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>About the Role</b></h3><div>
<p>
The Wellness Manager will own and build Flow&rsquo;s Fitness, Sports &amp; Wellbeing vertical across our Riyadh communities.</p>
<p>
This is a hybrid role combining <b>product design, experience design, community building, and business operations</b> &mdash; with the goal of making Flow the leading wellness-driven residential brand in the region.</p>
<p>
You will be responsible for creating a wellness ecosystem that:</p>
<ul>
<li><p>Attracts new residents</p>
</li>
<li><p>Deepens engagement and belonging</p>
</li>
<li><p>Drives incremental revenue</p>
</li>
<li><p>Improves retention and lifetime value</p></li></ul><br>
<p>This role operates across multiple properties and requires a high level of ownership, creativity, and execution.</p>
</div><h3 class="jobSectionHeader"><b>
What You Will Own</b></h3><div>
<h3 class="jobSectionHeader"><b>1. Wellness Product &amp; Amenities</b></h3>
<ul>
<li><p>Ensure all wellness spaces (gyms, studios, recovery areas) are best-in-class, consistently maintained, and aligned with Flow&rsquo;s brand standards.</p>
</li>
<li><p>Continuously improve the physical and experiential design of wellness amenities.</p>
</li>
<li><p>Identify and implement new wellness offerings (e.g. recovery, nutrition, mental wellbeing).</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>2. Programming &amp; Instructor Network</b></h3>
<ul>
<li><p>Design and manage a high-quality weekly class schedule across properties.</p>
</li>
<li><p>Recruit, onboard, and manage top-tier instructors from both within the community and the external market.</p>
</li>
<li><p>Maintain consistent class quality, utilization, and experience standards.</p>
</li>
<li><p>Balance free vs. paid offerings to maximize both engagement and revenue.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>3. Community Activation (Fitness &amp; Wellbeing)</b></h3>
<ul>
<li><p>Build and activate the Fitness, Sports &amp; Wellbeing community within Flow.</p>
</li>
<li><p>Support the creation and growth of Flow Clubs and neighbor-led initiatives.</p>
</li>
<li><p>Partner closely with the Community Engagement Lead and Ambassadors.</p>
</li>
<li><p>Create pathways for residents to participate, lead, and contribute.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>4. Revenue &amp; Business Growth</b></h3>
<ul>
<li><p>Develop and scale wellness-related revenue streams (classes, services, partnerships).</p>
</li>
<li><p>Build partnerships with external wellness providers and brands.</p>
</li>
<li><p>Track and optimize revenue per resident through wellness offerings.</p>
</li>
<li><p>Ensure the wellness vertical contributes meaningfully to ARPU growth.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>5. Marketing &amp; Brand Positioning</b></h3>
<ul>
<li><p>Concept and execute wellness-driven events and experiences that elevate Flow&rsquo;s brand in the market.</p>
</li>
<li><p>Position Flow as the leading wellness-focused residential community in Riyadh.</p>
</li>
<li><p>Collaborate with the marketing team to create compelling wellness content and storytelling.</p>
</li>
<li><p>Leverage events, instructors, and community leaders to build brand visibility and credibility.</p>
</li>
<li><p>Activate public-facing wellness experiences (e.g. pop-ups, open classes) to attract new audiences.</p>
</li>
<li><p>Ensure consistency between the wellness experience delivered on-site and the brand presented externally.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>6. Performance &amp; Insights</b></h3>
<ul>
<li><p>Track engagement, attendance, and satisfaction across all wellness initiatives.</p>
</li>
<li><p>Analyze participation trends and continuously improve programming.</p>
</li>
<li><p>Report on key metrics including engagement, revenue, and retention impact.</p>
</li>
</ul></div></div></div></div></div></div><h3 class="jobSectionHeader"><b>What Success Looks Like</b></h3><ul>
<li>
<p>High and growing participation in wellness classes and clubs.</p>
</li>
<li><p>Strong resident satisfaction and perceived value of wellness offering.</p>
</li>
<li><p>Measurable contribution to:</p>
<ul><li>Renewal rate.</li></ul>
<ul><li>Revenue per resident.</li></ul>
<ul><li>Leasing conversion.</li></ul>
</li>
<li><p>A vibrant, self-sustaining wellness community within Flow.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
</div>
<div><ul><li>Minimum of 2 years experience in wellness, fitness, hospitality, or community-driven operations.</li>
<li>
<p>Strong understanding of fitness programming, instructor management, and wellness trends.</p>
</li>
<li><p>Experience building or scaling a service or community-based offering.</p>
</li>
<li><p>Highly organized with strong execution ability across multiple locations.</p>
</li>
<li><p>Excellent communication and stakeholder management skills.</p>
</li>
<li><p>Entrepreneurial mindset with a bias toward action.</p>
</li>
<li><p>Fluency in English required; Arabic is a plus.</p>
</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Wellness Manager

<div><div><b>About the Company</b></div><div></div><div><br>
At Flow, we&rsquo;re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We&rsquo;re building a new kind of living experience: one that&rsquo;s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.<br>
</div><div></div><br>
<div>Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we&rsquo;re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.</div>
<h3 class="jobSectionHeader"><b>About the Role</b></h3><div>
<p>
The Family Experience Manager will own and build Flow&rsquo;s Families &amp; Parenting experience across our Riyadh communities.</p>
<p>
This is a high-impact role focused on creating the best environment in Riyadh for families to live, connect, and thrive &mdash; across all stages of family life, from young children to teenagers.</p>
<p>
This role combines <b>experience design, product development, community building, and business operations</b>. You will be responsible for shaping both the <b>physical environment</b> and the <b>programming ecosystem</b> that supports family life at Flow.</p>
<p>
You will create an experience where:</p><br>
<ul>
<li>
<p>Parents feel supported, connected, and empowered.</p>
</li>
<li><p>Children have access to enriching, engaging, and high-quality activities.</p>
</li>
<li><p>Families build meaningful relationships within the community.</p>
</li>
<li><p>Flow becomes the obvious choice for family living in Riyadh.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What You Will Own</b></h3><div>
<h3 class="jobSectionHeader"><b>1. Family Product &amp; Spaces (Critical Priority)</b></h3>
<ul>
<li><p>Redesign and elevate existing family and kids spaces (e.g. playrooms, shared areas) to be best-in-class.</p>
</li>
<li><p>Define what &ldquo;great&rdquo; looks like for family environments across Flow properties.</p>
</li>
<li><p>Partner with design, operations, and development teams to influence future buildings and upgrades.</p>
</li>
<li><p>Ensure all spaces are safe, engaging, well-maintained, and age-appropriate across different groups (0&ndash;5, 6&ndash;12, 13&ndash;18).</p>
</li>
<li><p>Continuously improve the physical experience based on parent and child feedback.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>2. Programming for Kids &amp; Families (0&ndash;18)</b></h3>
<ul>
<li><p>Design and operate a high-quality, weekly schedule of activities across all age groups.</p>
</li>
<li><p>Create a balanced mix of:</p>
<ul>
<li><p>Educational (learning, language, development).</p>
</li>
<li><p>Creative (arts, music, play).</p>
</li>
<li><p>Physical (sports, movement).</p>
</li>
<li><p>Social (community events, group activities).</p>
</li>
</ul></li><li><p>Source, recruit, and manage instructors, educators, and partners.</p>
</li>
<li><p>Personally oversee and participate in programming where needed to ensure quality and engagement.</p>
</li>
<li><p>Ensure programming is inclusive, culturally relevant, and aligned with Flow&rsquo;s brand.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>3. Parent Community &amp; Ambassador Partnership</b></h3>
<ul>
<li><p>Build and activate a strong parent community within Flow.</p>
</li>
<li><p>Work closely with the <b>Parents &amp; Families Ambassador</b> to cultivate and grow the family community.</p>
</li>
<li><p>Support and enable ambassador-led initiatives, events, and engagement within the Families &amp; Parenting pillar.</p>
</li>
<li><p>Create consistent opportunities for parents to connect, share, and support each other.</p>
</li>
<li><p>Partner with the Community Engagement Lead to integrate families into the broader Flow community.</p>
</li>
<li><p>Identify and solve key &ldquo;pain points&rdquo; of family life in Riyadh through community-driven solutions.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>4. Family Services &amp; Revenue</b></h3>
<ul>
<li><p>Develop and scale family-related services as a meaningful revenue stream, including:</p>
<ul>
<li><p>Childcare and babysitting.</p>
</li>
<li><p>Camps and holiday programs.</p>
</li>
<li><p>Tutoring and educational services.</p>
</li>
<li><p>Workshops and enrichment programs.</p>
</li>
</ul></li><li><p>Build partnerships with high-quality external providers and brands.</p>
</li>
<li><p>Balance accessibility with commercial viability.</p>
</li>
<li><p>Drive increased revenue per family while maintaining a premium experience.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>5. Marketing &amp; Brand Positioning</b></h3>
<ul>
<li><p>Concept and execute standout family-focused experiences that build Flow&rsquo;s reputation in the market.</p>
</li>
<li><p>Position Flow as the leading residential community for families in Riyadh.</p>
</li>
<li><p>Collaborate with marketing to tell compelling stories around family life at Flow.</p>
</li>
<li><p>Leverage ambassadors, parents, and community leaders to build authentic brand credibility.</p>
</li>
<li><p>Activate public-facing family events, open days, and experiences to attract prospective residents.</p>
</li>
<li><p>Ensure the real, lived experience of families consistently matches and exceeds the brand promise.</p>
</li>
</ul><div><h3 class="jobSectionHeader"><b>6. Performance &amp; Insights</b></h3>
<ul>
<li><p>Track participation, engagement, and satisfaction across all family initiatives.</p>
</li>
<li><p>Gather feedback from parents and continuously improve offerings.</p>
</li>
<li><p>Measure impact on retention, revenue per family, and leasing demand.</p>
</li>
<li><p>Report on key metrics and performance regularly.</p></li><br>
</ul>
</div></div></div></div></div></div><div></div><h3 class="jobSectionHeader"><b>What Success Looks Like</b></h3><div>
<ul>
<li><p>High and growing participation across kids and family programming.</p>
</li>
<li><p>Strong parent satisfaction and sense of belonging.</p>
</li>
<li><p>A highly engaged Families &amp; Parenting community led in part by strong ambassador activation.</p>
</li>
<li><p>Families choosing Flow specifically for the experience offered.</p>
</li>
<li><p>Measurable contribution to:</p>
<ul>
<li><p>Renewal rates for family units.</p>
</li>
<li><p>Revenue per family.</p>
</li>
<li><p>Leasing demand from family segments.</p>
</li>
</ul></li><li><p>A vibrant, supportive, and self-sustaining family community.</p>
</li>
<li><p>Clearly improved quality and utilization of family spaces.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<ul>
<li><p>4&ndash;7 years experience in education, childcare, family services, community building, hospitality, or a related field.</p>
</li>
<li><p>Strong understanding of family needs, child development, and community dynamics.</p>
</li>
<li><p>Experience building or scaling programs, services, or community-led initiatives.</p>
</li>
<li><p>Experience working with community leaders or ambassador-type models is a strong plus.</p>
</li>
<li><p>Comfortable operating across both strategy and hands-on execution.</p>
</li>
<li><p>Excellent communication and interpersonal skills, particularly with parents and families.</p>
</li>
<li><p>Highly organized with strong execution across multiple locations.</p>
</li>
<li><p>Entrepreneurial mindset with a bias toward action.</p>
</li>
<li><p>Fluency in English required; Arabic is a plus.</p>
</li>
</ul></div><div><b>Why Join Flow?</b></div><div></div><div><b><br>
Exciting growth opportunity:</b> Be part of a fast-growing company shaping the future of residential living in the Middle East.</div><div><b>
Competitive compensation &amp; benefits.</b></div><div><b>
A chance to make an impact:</b> Help build a vibrant international community and redefine what it means to call Flow home.</div><div></div><div><br>
If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow&rsquo;s success story!</div><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Family Experience Manager

<div><p><b>Overview</b>:
</p><p>The Community Engagement Senior Specialist supports the implementation of community engagement initiatives by coordinating with stakeholders, managing communication efforts, and assisting in the delivery of programs that foster positive relationships between the organization and local communities. This role plays a critical part in ensuring smooth execution of engagement activities and gathering community feedback to inform ongoing efforts.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>Assist in executing community engagement strategies aligned with Vision 2030 and corporate ESG objectives.</li><li>Organize and support outreach events, forums, townhalls, and local consultations with residents and key stakeholders.</li></ul><p>
Stakeholder Coordination:</p><ul><li>Support the identification and mapping of local stakeholders.</li><li>Help manage communication channels and coordinate responses to community inquiries and concerns.</li><li>Maintain stakeholder contact databases and update records following interactions or meetings.</li></ul><p>
Program Implementation:</p><ul><li>Coordinate logistics and delivery of community programs in areas such as education, training, well-being, and culture.</li><li>Liaise with contractors, partners, and vendors to ensure timely implementation of initiatives.</li></ul><p>
Monitoring &amp; Reporting:</p><ul><li>Support the preparation of engagement reports, presentations, and documentation for internal and external stakeholders.</li></ul><b><br>
Requirements</b><p><br>
Bachelor&rsquo;s or in Social Development, Community Relations, Communications, or a related field.</p><p>
Minimum of 3 years in community engagement, preferably on large scale infrastructure or urban development projects.</p></div>

Senior Specialist - Community Engagement

Riyadh Air

<div>About the Company:
<p>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations.</p>
About the Role:
<p>
Are you passionate about shaping customer journeys and driving meaningful engagement across every touchpoint?</p><p><br>
We are seeking a professional to lead the design, execution, and optimization of our end to end guest lifecycle strategy.</p><p></p><p><br>
In this role, you will define how we attract, engage, and retain guests across multiple digital channels, ensuring every interaction is personalized, seamless, and aligned with our brand vision.</p><p><br>
You will transform business objectives into actionable lifecycle roadmaps, unify cross functional teams, and ensure technical requirements are delivered accurately and efficiently. You will lead segmentation and personalization initiatives, guide experimentation, and own the testing frameworks that drive continuous improvement.</p><p></p><p><br>
You&rsquo;ll champion creative, channel appropriate messaging and ensure all lifecycle campaigns meet the highest standards in quality, consistency, and performance.</p><p><i><br>
This is a unique opportunity to influence one of the world&rsquo;s newest and most innovative airlines, shaping the full guest journey and driving engagement strategies that set new industry benchmarks.</i></p>
About You:
<p>
Degree qualified, you will have a minimum of 5 years of experience in lifecycle marketing, CRM, or customer engagement, ideally within global B2C or B2B environments.</p><p></p><p><br>
You are expected to be fluent in lifecycle automation tools, ESPs, and multichannel execution, with the technical understanding needed to collaborate closely with development, product, data, and design teams.</p><p><br>
Importantly, you will have strong analytical instincts, a deep understanding of metrics that drive engagement and retention, and proven experience using insights to optimize customer journeys. You'll know how to design and run A/B tests, guide segmentation and personalization, and ensure compliance with standards such as GDPR and CAN SPAM.</p><p><br>
We'd love to hear from you even more if you are a strong communicator capable of influencing without direct authority, aligning cross functional stakeholders, and translating complex requirements into clear execution plans.</p><p><br>
Your ability to blend strategic thinking with hands on execution, paired with your passion for creating best in class guest experiences, will make you successful in this role.</p><p><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p></p><p><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div>

Manager - Lifecycle and Engagement

Red Sea Global

<div><div><div><div><div>Division: Development
</div></div></div></div><div><div><div><div>Department: Residential Development
</div></div></div></div><div><div><div><div>Company: Red Sea Global
</div></div></div></div><div><div><div><div><p><b>Be the change. Join the world&rsquo;s most visionary developer.</b></p><br>
<p></p>
<p>
Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</p><br>
<p></p>
<p>
We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</p><br>
<p></p>
<p><b>
Join RSG and be part of the positive change for Saudi Arabia and the world.</b></p><br>
<p></p>
<p><b>
Job Purpose:</b></p>
<ul>
<li>The Sales Experience Center Manager is responsible for the operational management of all Red Sea Global Residential Experience Centers.</li>
<li>The role ensures that every center operates at the highest standard of presentation, staffing, and visitor experience, acting as the primary operational link between the Experience Centers and the wider Residential Development Division.</li>
<li>Working closely with the Sales, Marketing, and Business Intelligence teams, the Manager drives footfall conversion, leads the planning and execution of events and activations, curates bespoke UHNW buyer journeys, and builds the residential community engagement programmes that underpin long-term buyer loyalty.</li>
<li>The Manager maintains full visibility of performance, budget, and risk across all centers and reports directly to the Director of Residential Operations.</li></ul><br>
<p></p>
<p><b>
Job Responsibilities:</b></p>
<ul>
<li>Lead day-to-day operations across all RSG Residential Experience Centers, ensuring each center delivers a consistent, ultra-luxury guest experience aligned with RSG brand standards.</li>
<li>Manage and coordinate the on-site Experience Center team, including Assistant Managers at each center location, covering staffing rosters, performance oversight, and daily briefings.</li>
<li>Own and maintain weekly and monthly sales center performance reports covering footfall, leads generated, visitor-to-lead conversion, events held, and operational issues, submitting to the Director of Residential Operations on an ad hoc and scheduled basis.</li>
<li>Develop and implement standardized operating procedures and service protocols across all seven Experience Centers, ensuring consistency in visitor reception, presentation, and follow-through.</li>
<li>Design and deliver bespoke visitor journeys for UHNW and VIP prospects, including private viewing appointments, invitation-only preview events, and personalized welcome experiences tailored to individual buyer profiles in line with RSG&rsquo;s ultra-luxury positioning.</li>
<li>Develop and manage a residential community engagement programme across all Experience Centers, creating curated touchpoints that foster emotional connection, long-term buyer loyalty, and a sense of community belonging among prospective and existing homeowners.</li>
<li>Plan, coordinate, and execute an annual lifestyle events calendar at Experience Centers &mdash; integrating wellness, culture, gastronomy, and family programming &mdash; in collaboration with the Marketing and Sales teams, managing logistics, vendor coordination, and post-event reporting.</li>
<li>Monitor and manage the operational budget for each Experience Center, tracking expenditure against allocation, flagging variances, and submitting budget utilization reports on a quarterly basis.</li>
<li>Liaise with the Sales Operations team to ensure qualified leads generated at Experience Centers are captured accurately in Salesforce and handed over to the relevant Sales Director within agreed SLAs.</li>
<li>Coordinate fit-out, maintenance, and facility management requirements at each center, working with the Facilities, Design, and Project Management teams to resolve issues and ensure centers are always presentation-ready.</li>
<li>Manage the architectural model and material board inventory across Experience Centers, coordinating updates with the Design and fit-out teams as new phases or product lines are launched.</li>
<li>Oversee the design and delivery of bespoke homeowner onboarding experiences for buyers who have reserved or completed a purchase, coordinating with Sales Operations and Technical Services to ensure the transition from prospect to owner is seamless and brand-consistent.</li>
<li>Track and manage open issues and risks across centers, maintaining an Issues Register and escalating to the Director of Residential Operations with recommended actions and target resolution dates.</li>
<li>Ensure all Experience Centers comply with RSG brand guidelines, health and safety regulations, and quality standards, conducting regular audits and driving corrective action where required.</li>
<li>Support the onboarding and training of new Experience Center staff, ensuring all team members are equipped with current product knowledge, brand standards, and visitor engagement protocols.</li>
<li>Carries out any other duties as required.</li></ul><br>
<p></p>
<p><b>
Job Requirements:</b></p><br>
<p></p>
<p><b>
Qualifications &amp; Experience:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Marketing, Real Estate, or a related field.</li>
<li>A postgraduate qualification in a relevant discipline is advantageous.</li>
<li>Minimum 10 years&rsquo; experience, of which at least 3 years in a management role within luxury real estate, ultra-luxury hospitality, destination management, or a high-end customer experience environment.</li>
<li>Demonstrated experience managing UHNW buyer engagement, community building programmes, or lifestyle events in a luxury residential or destination context is highly advantageous.</li>
<li>Prior experience working in a giga-project or branded residence development is a strong differentiator.</li></ul><br>
<p></p>
<p><b>
Years of Experience</b><b> / Skills:
</b></p><ul><li>A postgraduate qualification in a relevant discipline is advantageous.</li>
<li>Minimum 10 years&rsquo; experience, of which at least 3 years in a management role within luxury real estate, ultra-luxury hospitality, destination management, or a high-end customer experience environment.</li>
<li>Demonstrated experience managing UHNW buyer engagement, community building programmes, or lifestyle events in a luxury residential or destination context is highly advantageous.</li>
<li>Prior experience working in a giga-project or branded residence development is a strong differentiator.</li>
<li>Fluent in English. Arabic is strongly preferred.</li>
<li>Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Working knowledge of CRM platforms (preferably Salesforce) for lead tracking and reporting. Excellent interpersonal, stakeholder management, and communication skills, including experience engaging with UHNW individuals and high-profile buyers.</li>
<li>Strong organizational ability with demonstrated capacity to manage multiple concurrent workstreams.</li>
<li>High attention to brand standards, quality, and detail.</li>
<li>Comfortable operating in a fast-paced, high-expectations environment with frequent interaction with HNW clients and senior leadership.</li></ul></div></div></div></div></div><p></p>

Manager - Experience Centers

eCRE8

<div>
 <strong>
  About the Role
 </strong>
 <p>
  We&rsquo;re hiring a
  <strong>
   B2B Partnerships &amp; Marketing Manager
  </strong>
  to support a leading premium medical aesthetics clinic in Riyadh, specializing in advanced hair restoration procedures.
 </p>
 <p>
  This role is focused on
  <strong>
   building a high-quality referral ecosystem
  </strong>
  , activating local networks, and ensuring a strong, responsive presence across social platforms.
 </p>
 <p>
  You will operate at the intersection of
  <strong>
   partnerships, influencer marketing, and community management
  </strong>
  &mdash; driving qualified patient leads through trusted channels.
 </p>
 <p>
  <br/>
 </p>
 <strong>
  What You&rsquo;ll Be Responsible For
 </strong>
 <p>
  <strong>
   1. B2B Partnerships (Core Focus)
  </strong>
 </p>
 <ul>
  <li>
   Identify and onboard referral partners across Riyadh
  </li>
  <li>
   (barbers, salons, dermatologists, plastic surgeons, stylists, etc.)
  </li>
  <li>
   Build and manage a pipeline of
   <strong>
    active partners generating consistent referrals
   </strong>
  </li>
  <li>
   Nurture relationships to ensure long-term collaboration and trust
  </li>
 </ul>
 <p>
  <strong>
   2. Influencer Identification &amp; Outreach
  </strong>
 </p>
 <ul>
  <li>
   Source relevant local influencers aligned with the clinic&rsquo;s positioning
  </li>
  <li>
   Lead outreach and collaboration discussions
  </li>
  <li>
   Coordinate content production and partnerships
  </li>
 </ul>
 <p>
  <strong>
   3. Community Management
  </strong>
 </p>
 <ul>
  <li>
   Own all inbound communication across
   <strong>
    Instagram, Snapchat, and TikTok
   </strong>
  </li>
  <li>
   Respond to patient inquiries with professionalism and empathy
  </li>
  <li>
   Ensure fast response times and high-quality engagement
  </li>
 </ul>
 <p>
  <strong>
   4. Content Coordination
  </strong>
 </p>
 <ul>
  <li>
   Organize and manage
   <strong>
    on-site clinic shoots (photo + video)
   </strong>
  </li>
  <li>
   Brief doctors and staff for content capture
  </li>
  <li>
   Ensure a consistent pipeline of high-quality social content
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  What Success Looks Like
 </strong>
 <ul>
  <li>
   Strong pipeline of
   <strong>
    active referral partners
   </strong>
  </li>
  <li>
   Increase in
   <strong>
    qualified patient leads and booked consultations
   </strong>
  </li>
  <li>
   High
   <strong>
    consultation show-up rate
   </strong>
  </li>
  <li>
   Consistent
   <strong>
    influencer collaborations and content output
   </strong>
  </li>
  <li>
   Fast, professional
   <strong>
    community response times
   </strong>
  </li>
  <li>
   Regular, high-quality
   <strong>
    clinic content production
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  Profile We&rsquo;re Looking For
 </strong>
 <ul>
  <li>
   Based in
   <strong>
    Riyadh
   </strong>
   with strong local network
  </li>
  <li>
   Experience in
   <strong>
    partnerships, influencer marketing, or community management
   </strong>
  </li>
  <li>
   Comfortable operating in
   <strong>
    healthcare / premium services environment
   </strong>
  </li>
  <li>
   Strong communication and relationship-building skills
  </li>
  <li>
   Hands-on, proactive, and execution-focused
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  Engagement
 </strong>
 <ul>
  <li>
   <strong>
    3-month initial contract
   </strong>
  </li>
  <li>
   High likelihood of extension based on performance
  </li>
  <li>
   On-the-ground role with direct exposure to a fast-growing premium clinic
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


B2B Partnerships & Marketing Manager

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