business development manager Jobs in Karachi

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community manager

ShobeeZ Media Group

The Community Manager will be responsible for managing Rose Beauty Parlour&rsquo;s social media presence, engaging with clients, building brand loyalty, and increasing customer satisfaction through effective communication and content strategies.Key Responsibilities:<ul><li>Manage and grow social media platforms (Facebook, Instagram, TikTok, etc.)</li><li>Respond to comments, messages &amp; customer inquiries in a timely &amp; professional manner</li><li>Create engaging captions, stories, and community-driven content</li><li>Plan and execute online campaigns, giveaways, and promotions</li><li>Monitor customer feedback and online reviews</li><li>Coordinate with the marketing and design team for content creation</li><li>Develop strategies to increase engagement, followers, and brand awareness</li><li>Organize community-building activities, both online and in-salon</li><li>Track analytics and prepare monthly performance reports</li></ul>Requirements:<ul><li>Proven experienced or Freshy (preferably interest in beauty industry)</li><li>Strong communication skills (Urdu &amp; English)</li><li>Creative mindset with good content writing skills</li><li>Knowledge of social media trends and algorithms</li><li>Basic understanding of graphic design tools (Canva, etc.)</li><li>Ability to handle customer concerns professionally</li><li>Passion for beauty, fashion, and wellness industry</li></ul>What We Offer:<ul><li>Friendly and creative work environment</li><li>Growth opportunities within the brand</li><li>Competitive salary package and increaments</li><li>Performance-based rewards</li></ul>How to Apply: Send your resume via WhatsApp Only at: 0336-1859825 (RJ Nomaan Khan, Social Media Manager) (WhatsApp Only).Let your future shine with Rose Beauty Parlour! #CommunityManager #BeautySalonJobs #RoseBeautyParlourJob Types: Full-time, InternshipPay: From Rs25,000.00 per monthWork Location: In person

Community Manager

A.A Joyland (Pvt) Ltd

Job description:A.A Joyland Pvt. Ltd. is looking for the position of MTO Community Management for its Head Office based in KarachiPosition: MTO - Community ManagementQualification: Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, Mass Media, or a related field.Experience: Fresh graduates or candidates withrelevant internship/experience can apply.Salary: Rs. 37,000/-Responsibilities:Community Engagement &amp; Moderation<ul><li>Respond to comments, DMs, and mentions across all social media platforms.</li><li>Build and nurture an engaged online community.</li><li>Escalate critical issues to relevant departments when required.</li></ul>Inbox &amp; Query Management<ul><li>Handle daily inbound queries on all platforms.</li><li>Provide accurate information on services, promotions, and policies.</li><li>Track FAQs and document recurring queries for process improvement.</li></ul>Brand Reputation &amp; Insights<ul><li>Monitor public sentiment and online feedback.</li><li>Address negative comments professionally to prevent escalation.</li><li>Identify trends and share actionable insights with management.</li></ul>Content &amp; Growth Support<ul><li>Support content teams with feedback from the community.</li><li>Suggest trending topics and viral opportunities to boost engagement.</li><li>Help optimize social media strategies for growth and reach.</li></ul>Interested candidates can submit their CVs also with their portfolios at careers@aajoyland.comwith mentioning the position title in the subject lineJob Type: Full-timePay: Rs37,000.00 per monthWork Location: In person

MTO Community Management

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Delivery Hero is seeking a Manager, Rider Engagement to drive a cohesive rider engagement strategy across APAC, Europe, and T&uuml;rkiye. This role will define global standards while enabling regional and local execution excellence. 
You will sit at the intersection of Operations, Product, Communications, and Data - shaping how we engage, inform, and retain our rider community across diverse regulatory and cultural environments. 
 
This role will serve as the single accountable owner for engagement governance, communication standards, event best practices, and operating model alignment. The objective is to create a scalable, data-driven engagement framework while ensuring local markets have the right team setup, ownership clarity, and capability to execute effectively. 
 
Key Responsibilities 
1. Global Rider Engagement Strategy<ul><li>
Develop and own three brands' cross-regional rider engagement framework.</li><li>
Define engagement maturity tiers and minimum standards across markets.</li><li>
Optimize rider lifecycle touchpoints (onboarding, activation, performance, retention, reactivation).</li><li>
Identify scalable best practices and reduce duplication across regions.</li></ul> 
2. Rider Communications Governance<ul><li>
Establish global communication principles, tone of voice, and governance standards.</li><li>
Improve clarity and consistency of in-app, push, email, and policy communications.</li><li>
Partner with Product, Legal, and Ops to ensure compliant and transparent messaging.</li><li>
Strengthen communication around sensitive topics (performance metrics, redispatch, POD, safety, fraud prevention).</li></ul> 
3. Rider Satisfaction &amp; Performance Analytics (RSAT Ownership)<ul><li>
Lead cross-regional RSAT analysis and standardize measurement methodology.</li><li>
Identify root causes of dissatisfaction and prioritize initiatives.</li><li>
Build structured reporting for senior leadership.</li><li>
Link engagement initiatives to core KPIs (retention, churn, working hours, fill rate, activation, reactivation).</li></ul> 
4. Rider Engagement Events &ndash; Best Practices &amp; ROI<ul><li>
Define global frameworks for rider engagement events (recognition, seasonal campaigns, loyalty initiatives, safety engagement).</li><li>
Develop scalable playbooks covering targeting, budgeting, execution, and measurement.</li><li>
Implement structured experimentation (control vs target group methodology).</li><li>
Establish ROI measurement standards to ensure data-backed investment decisions.</li></ul> 
5. Local Staffing &amp; Operating Model Optimization<ul><li>
Conduct cross-market assessment of rider engagement ownership and resourcing.</li><li>
Evaluate whether markets have the appropriate team structure, capability, and bandwidth.</li><li>
Recommend optimized operating models (centralized, hybrid, or local structures).</li><li>
Clarify role definitions, responsibilities, and governance mechanisms.</li><li>
Support implementation of revised structures where required.</li></ul> 
6. Cross-Regional Leadership &amp; Alignment<ul><li>
Lead structured cross-regional forums for alignment and knowledge sharing.</li><li>
Act as the central bridge between Global and Regional Ops.</li><li>
Influence stakeholders across APAC, EU, and TR without direct authority.</li><li>
Ensure engagement strategy aligns with broader business and operational priorities.</li></ul> 

Qualifications 
<ul><li>
4-6 years of experience in Engagement, Community, Operations, Marketplace, or Marketing roles.</li><li>
Proven experience managing multi-market or global programs.</li><li>
Strong analytical and data storytelling skills.</li><li>
Experience designing scalable frameworks and governance structures.</li><li>
Excellent stakeholder management skills across cultures and time zones.</li><li>
Experience in gig economy, logistics, mobility, or tech marketplace environments preferred.</li></ul> 
Key Competencies<ul><li>
Strategic thinking with operational execution</li><li>
Data-driven decision making</li><li>
Cross-cultural leadership</li><li>
Structured experimentation mindset</li><li>
Clear and empathetic communication</li></ul> 
Success Metrics<ul><li>
Measurable improvement in RSAT across regions.</li><li>
Increased rider retention and reduced churn.</li><li>
Adoption of standardised engagement and communication frameworks.</li><li>
Demonstrated ROI from engagement events and initiatives.</li><li>
Clear, optimized local engagement ownership model across markets.</li><li>
Improved consistency and clarity in rider communications.</li></ul></div>

Manager, Rider Engagement

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Delivery Hero is seeking a Manager, Rider Engagement to drive a cohesive rider engagement strategy across APAC, Europe, and T&uuml;rkiye. This role will define global standards while enabling regional and local execution excellence.
 
 
 You will sit at the intersection of Operations, Product, Communications, and Data - shaping how we engage, inform, and retain our rider community across diverse regulatory and cultural environments.
 
 
 This role will serve as the single accountable owner for engagement governance, communication standards, event best practices, and operating model alignment. The objective is to create a scalable, data-driven engagement framework while ensuring local markets have the right team setup, ownership clarity, and capability to execute effectively.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Global Rider Engagement Strategy
 </li>
 <li>
 Develop and own three brands' cross-regional rider engagement framework.
 </li>
 <li>
 Define engagement maturity tiers and minimum standards across markets.
 </li>
 <li>
 Optimize rider lifecycle touchpoints (onboarding, activation, performance, retention, reactivation).
 </li>
 <li>
 Identify scalable best practices and reduce duplication across regions.
 </li>
 <li>
 Rider Communications Governance
 </li>
 <li>
 Establish global communication principles, tone of voice, and governance standards.
 </li>
 <li>
 Improve clarity and consistency of in-app, push, email, and policy communications.
 </li>
 <li>
 Partner with Product, Legal, and Ops to ensure compliant and transparent messaging.
 </li>
 <li>
 Strengthen communication around sensitive topics (performance metrics, redispatch, POD, safety, fraud prevention).
 </li>
 <li>
 Rider Satisfaction &amp; Performance Analytics (RSAT Ownership)
 </li>
 <li>
 Lead cross-regional RSAT analysis and standardize measurement methodology.
 </li>
 <li>
 Identify root causes of dissatisfaction and prioritize initiatives.
 </li>
 <li>
 Build structured reporting for senior leadership.
 </li>
 <li>
 Link engagement initiatives to core KPIs (retention, churn, working hours, fill rate, activation, reactivation).
 </li>
 <li>
 Rider Engagement Events &ndash; Best Practices &amp; ROI
 </li>
 <li>
 Define global frameworks for rider engagement events (recognition, seasonal campaigns, loyalty initiatives, safety engagement).
 </li>
 <li>
 Develop scalable playbooks covering targeting, budgeting, execution, and measurement.
 </li>
 <li>
 Implement structured experimentation (control vs target group methodology).
 </li>
 <li>
 Establish ROI measurement standards to ensure data-backed investment decisions.
 </li>
 <li>
 Local Staffing &amp; Operating Model Optimization
 </li>
 <li>
 Conduct cross-market assessment of rider engagement ownership and resourcing.
 </li>
 <li>
 Evaluate whether markets have the appropriate team structure, capability, and bandwidth.
 </li>
 <li>
 Recommend optimized operating models (centralized, hybrid, or local structures).
 </li>
 <li>
 Clarify role definitions, responsibilities, and governance mechanisms.
 </li>
 <li>
 Support implementation of revised structures where required.
 </li>
 <li>
 Cross-Regional Leadership &amp; Alignment
 </li>
 <li>
 Lead structured cross-regional forums for alignment and knowledge sharing.
 </li>
 <li>
 Act as the central bridge between Global and Regional Ops.
 </li>
 <li>
 Influence stakeholders across APAC, EU, and TR without direct authority.
 </li>
 <li>
 Ensure engagement strategy aligns with broader business and operational priorities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4-6 years of experience in Engagement, Community, Operations, Marketplace, or Marketing roles.
 </li>
 <li>
 Proven experience managing multi-market or global programs.
 </li>
 <li>
 Strong analytical and data storytelling skills.
 </li>
 <li>
 Experience designing scalable frameworks and governance structures.
 </li>
 <li>
 Excellent stakeholder management skills across cultures and time zones.
 </li>
 <li>
 Experience in gig economy, logistics, mobility, or tech marketplace environments preferred.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strategic thinking with operational execution
 </li>
 <li>
 Data-driven decision making
 </li>
 <li>
 Cross-cultural leadership
 </li>
 <li>
 Structured experimentation mindset
 </li>
 <li>
 Clear and empathetic communication
 
 
 </li>
 </ul>
 
 Success Metrics
 
 
 
 <ul>
 <li>
 Measurable improvement in RSAT across regions.
 </li>
 <li>
 Increased rider retention and reduced churn.
 </li>
 <li>
 Adoption of standardised engagement and communication frameworks.
 </li>
 <li>
 Demonstrated ROI from engagement events and initiatives.
 </li>
 <li>
 Clear, optimized local engagement ownership model across markets.
 </li>
 <li>
 Improved consistency and clarity in rider communications.
 </li>
 </ul>
</div>

Turn Up Technologies

Company : Turn Up Technologies Location: Karachi, Pakistan Position: Social Media Manager Type: Full-time, Onsite Working Hours: 3:00 PM to 12:00 AMAbout Us: At Turn Up Technologies, we're not just about technology; we're about the people who use it. Our brands represent a commitment to innovation and engagement, and we're looking for a dynamic Social Media Manager to drive our online presence to new heights.Key Responsibilities:<ul><li>Strategy Development: Devise and execute robust social media strategies aligned with company objectives to enhance brand visibility and engagement.</li><li>Content Management: Oversee content scheduling and production, ensuring high-quality, timely delivery of engaging posts across platforms.</li><li>Content Creation Oversight: Collaborate with content creators, providing clear direction and references to maintain brand consistency and relevance.</li><li>Trend Monitoring: Stay ahead of industry trends, conducting regular research to identify emerging topics and opportunities for engagement.</li><li>Organic Engagement Enhancement: Implement strategies to boost organic reach and interaction, driving community growth and loyalty.</li><li>Performance Analysis: Monitor social media metrics, analyze campaign performance, and generate actionable insights for continuous improvement.</li><li>Cross-functional Collaboration: Work closely with marketing, design, and product teams to align social media efforts with broader business goals.</li><li>Influencer Partnerships: Cultivate relationships with influencers and brand advocates to amplify our message and extend our reach.</li></ul>Requirements:<ul><li>Experience: 01 years of proven experience in social media management, preferably in a fast-paced tech or digital marketing environment.</li><li>Creativity: Demonstrated ability to think outside the box and develop engaging content concepts that resonate with target audiences.</li><li>Analytical Skills: Strong analytical mindset with the ability to interpret data and derive actionable insights to drive decision-making.</li><li>Communication: Excellent written and verbal communication skills in English and Urdu, with a keen eye for detail and brand voice consistency.</li><li>Collaboration: A team player with the ability to collaborate effectively across departments, bringing together diverse perspectives for optimal outcomes.</li><li>Adaptability: Willingness to adapt to changing priorities and embrace new technologies and trends in social media marketing.</li><li>Education: Bachelor's degree in Marketing, Communications, or a related field preferred.</li></ul>If you're passionate about social media, thrive in a dynamic environment, and are ready to take on the challenge of shaping our online presence, we want to hear from you! Join us at Turn Up Technologies and be part of a team that's pushing the boundaries of digital innovation. Apply now with your updated resume and portfolio to start the conversation.Please note that only shortlisted candidates will be contacted for further consideration.Job Type: Full-timePay: From Rs60,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working from 3:00 PM to 12:00 AM?</li><li>Are you available to join us starting next week?</li><li>Have you worked with international clients before?</li></ul>Work Location: In person

Social Media Manager

Synage Global

We&rsquo;re Hiring &ndash; Community Management ExecutiveJoin our team as a Community Management Executive and play a key role in managing communication across multiple brands.Responsibilities:<ul><li>Respond to comments and customer queries promptly</li><li>Monitor and report on feedback &amp; online reviews</li><li>Coordinate with Marketing, PR, and Communications teams to ensure brand consistency</li></ul>Requirements:<ul><li>Proficient in written and spoken English</li><li>6 months to 1 year of relevant experience (preferred)</li><li>Strong multitasking skills and ability to work in a fast-paced environment</li></ul>Qualification:<ul><li>Graduation in Marketing or a relevant field</li></ul>Monday - FridayJob Type: Full-timeJob Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Community Management Executive

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Escalation Specialist at Eminent4U Private Limited, you are pivotal in fostering a creative and results-driven Social Media Specialist. where you will spearhead the management of our social media accounts across platforms such as Twitter, Facebook, Instagram, and others. Your primary focus will be crafting engaging organic content, fostering community interaction, and ensuring our social media presence is vibrant and attentive to our audience's needs.Responsibilities:<ul><li>Develop and execute a cohesive social media strategy that aligns with the company's branding and marketing goals.</li><li>Create and publish compelling, original content to engage our audience, build community presence, and increase brand awareness.</li><li>Monitor and manage all engagement on social media platforms, including direct messages, comments, and reviews.</li><li>Analyze engagement data, identify trends in customer interactions, and tailor content strategies accordingly.</li><li>Maintain a constant, lively presence on social media, keeping pages updated with fresh and relevant content.</li></ul>Competency and Qualifications:<ul><li>Proven experience managing business accounts across multiple social media platforms.</li><li>Strong understanding of social media KPIs, web traffic metrics, and SEO principles.</li><li>Exceptional writing, editing, and communication skills.</li><li>Creativity, with an eye for design and detail.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Bachelor&rsquo;s degree in Marketing, Media Science, or in related field</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm PST</li></ul>Job Type: Full-Time | PermanentExperience: at least 2-3 years of experience in similar capacitySalary: Up to PKR 100,000 per month along with other fringe benefits (i.e. Annual Bonus, Anniversary Bonus, Weekday, Birthday, Punctuality Allowance, etc.)Location: PECHS, Block-6, Karachi.Email: careers@eminent4u.comHow to Apply:If you are a creative storyteller passionate about social media and brand communication, we want to hear from you! Apply by sending your CV and a cover letter to careers@eminent4u.com with &quot;Social Media Specialist&quot; in the subject field.Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you ok shift timings 01:00 pm to 09:30 PM Mon-Fri with alternate weekends?</li><li>Rate your English communication skills from 0 to 5?</li></ul>Work Location: In person

Social Media Specialist

Explore 397+ Community manager in Karachi this March. Find roles across top companies and apply now to boost your career.

397 community manager jobs In Karachi

Community Manager

MTO Community Management

Manager, Rider Engagement

Manager, Rider Engagement

Social Media Manager

Community Management Executive

Social Media Specialist