compliance - senior analytics solutions associate

associate – operation risk control - trade & working capital operations

client solutions architect - payments - senior associate

compliance and ops risk test lead - senior associate

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compliance - senior analytics solutions associate Jobs in Tampa

associate – operation risk control - trade & working capital operations Jobs in Tampa

client solutions architect - payments - senior associate Jobs in Tampa

compliance and ops risk test lead - senior associate Jobs in Tampa

ctc ccb tech risk and controls lead Jobs in Tampa

ctc ccb tech risk and controls lead

compliance and ops risk test lead senior associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
Join our dynamic team to navigate complex risk landscapes and fortify technology governance, making a pivotal impact in our firm&rsquo;s robust risk strategy.<br>
<br>
As a <b>Compliance and Operations Risk Test Lead</b> in the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. Your expertise in test execution will be crucial in managing and conducting precise and accountable tests, ensuring alignment with the firm's highest risks. Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues. You will also be responsible for planning and organizing your own work, and potentially that of a team, while liaising and coordinating activities across various departments. Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.<br>
<br>
<b>Job responsibilities
</b><div><ul><li>Conduct comprehensive testing processes, ensuring all activities are completed accurately and on time, while adhering to the firm's highest risk priorities.</li>
<li>Utilize advanced analytical thinking to identify control coverage gaps and verify that controls are properly designed and implemented.</li>
<li>Apply problem-solving skills to address complex situations, develop alternate solutions, and interpret policies to ensure compliance with technical standards.</li>
<li>Collaborate with cross-functional teams to align testing efforts and maintain open communication with stakeholders, ensuring effective execution of tasks.</li>
<li>Continuously improve control evaluation methods and interpret control ratings and metrics to enhance the firm's compliance and operational risk management.</li>
</ul></div><div><b>Required qualifications, capabilities, and skills</b></div><div>
<ul><li>3+ years of experience in executing and managing testing processes within a professional or specialized field.</li>
<li>Demonstrated proficiency in analytical thinking, with a track record of systematically organizing, comparing, and evaluating various aspects of a situation to identify key information.</li>
<li>Proven ability to perform assessments of the control environment, identifying control coverage gaps and verifying the proper design and implementation of controls.</li>
<li>Experience in coordinating activities across multiple departments, with the ability to adapt to changing priorities and manage a team if required.</li>
<li>Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.</li>
</ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div><div><br>
<br>
</div><div>Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design &amp; Expertise, Risks &amp; Controls Identification/Assessment, Issues &amp; Control Deficiencies and Control Governance &amp; Reporting.</div></div>

Compliance and Ops Risk Test Lead - Senior Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div><br>
</div><div>As a Senior Product Delivery Associate within the Client Onboarding and Service (COS) Product team, you are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will identify and deliver impactful solutions across onboarding, servicing, and contact center journeys. You will partner with cross-functional teams to translate operational challenges into actionable, AI-driven improvements, fostering a culture of innovation and continuous enhancement.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Lead interviews, call listening, and journey mapping across onboarding, servicing, and contact center channels (voice, chat, email, self-service)</li><li>
Translate operational pain points into clear hypotheses with measurable business outcomes, including cycle time, exception rates, containment, FCR, AHT, ASA, abandon rates, QA pass rates, and CSAT/NPS</li><li>
Prioritize opportunities based on value, feasibility, risk, and client impact, defining success criteria and guardrails</li><li>
Collaborate with Operations, Product, and Risk to ensure solutions address real workflow friction</li><li>
Design structured prompt patterns and interaction flows for agent assist, case triage, classification, summarization, and document processing</li><li>
Specify retrieval and grounding approaches, define expected AI behaviors, and establish escalation criteria</li><li>
Write user stories that define inputs, outputs, edge cases, and acceptance criteria grounded in operational reality</li><li>
Create evaluation rubrics covering quality, factuality, helpfulness, safety, tone, and compliance</li><li>
Build and maintain curated test sets with clear error taxonomies and severity definitions</li><li>
Define offline evaluation standards and support online experiments (A/B tests, champion challenger)</li><li>
Design Human-in-the-Loop workflows, reviewer guidelines, calibration routines, and QA sampling methods</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>5+ years of experience in product ownership, business analysis, service design, consulting, or operations within financial services or a regulated environment</li><li>
Strong functional understanding of client onboarding, servicing, and/or contact center operations</li><li>
Proven ability to translate business problems into clear, measurable requirements and acceptance criteria</li><li>
Hands-on experience designing prompts, defining evaluation criteria, and operating human-in-the-loop review in pilot or production AI use cases</li><li>
Familiarity with common AI capability patterns (retrieval grounded assistants, summarization, classification, document extraction) and when to apply rules, retrieval, or learning</li><li>
Command of onboarding and service metrics and levers: cycle time, exceptions, containment, FCR, AHT, ASA, abandon, QA, CSAT/NPS</li><li>
Experience interpreting offline evaluation results and online experiment outcomes to drive decisions</li><li>
Excellent stakeholder management across Operations, Contact Center, Product, Data, Technology, Risk, and Compliance</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Experience building gold sets, error taxonomies, reviewer playbooks, and calibration frameworks</li><li>
Working knowledge of retrieval, grounding, and prompt safety patterns; awareness of common failure modes and mitigations</li><li>
Familiarity with BI tools and KPI dashboards; ability to interpret analytics or basic SQL outputs</li><li>
Background in service blueprinting, Lean/continuous improvement, or change management</li><li>
Understanding of model risk management and responsible AI practices in regulated environments</li></ul></div><div><b>
This position does not support any Visa sponsorship now or in the future</b><br>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Senior Associate Product Delivery - Business Enablement

The Baldwin Group

<div>The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
<p></p><p><b>What Are We Looking For
</b></p><p>We are looking for a natural leader who thrives in complexity and ambiguity. The right candidate is someone who takes ownership, builds trust across organizations, and has the discipline to drive programs across the finish line without losing sight of quality, budget, or stakeholder needs. This role has high visibility and interfaces with various levels of program leadership; therefore, you must be equally comfortable presenting to a C-suite audience as you are rolling up your sleeves alongside your project teams. Ability to adapt quickly to shifting priorities with a continuous improvement mindset is a must in everything you do.
</p><p></p><p>The ideal candidate brings strong technical fluency, strategic management skills and a demonstrable track record of delivering large-scale programs on time and within budget in an agile environment.
</p><p></p><p><b>About the Role
</b></p><p>The Program Manager will lead a multi-million-dollar, multi-workstream program within our vast and growing portfolio which requires end-to-end execution of complex, cross-functional initiatives across our insurance operations, technology, and partner ecosystem. This high-impact role will drive strategic initiatives from concept to delivery and serve as the connective tissue between executive leadership and execution teams. As Program Manager, you will be engaging with Product Owners to assess and prioritize direct customer feedback while driving execution via mature Agile practices. Experience in standard SDLC in an Agile environment is essential.
</p><p></p><p>The Program Manager should have a sharp business mind and a proven ability to strategize and implement high-level program initiatives. The ideal candidate will be an excellent leader and will have experience in directly or indirectly managing and coaching staff of different disciplines to produce results in a timely manner. The goal is to ensure that all programs deliver the desirable outcome to our organization. The successful candidate must be able to make frequent trade-offs between business targets and projects and/or operational performance.
</p><p></p><p><b>Key Responsibilities
</b></p><p><b>Program Leadership &amp; Delivery
</b></p><ul><li>Lead agile cross functional team of Systems Developers, Software Engineers, Test Engineers, Operations, etc. from initial concept to deployment and production.
</li><li>Lead end-to-end delivery of enterprise-wide programs spanning technology, operations, and partner integrations in an Agile environment.
</li><li>Work closely with Product Owners to develop a multi-year plan to operationalize a technology support strategy, with key milestones, deliverables, and realization targets.
</li><li>Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our SDLC framework.
</li><li>Define program scope, goals, milestones, budgets, and resource plans; maintain rigorous governance throughout execution.
</li><li>Closely monitor project actuals to avoid cost overruns.
</li><li>Proactively identify and manage program risks, issues, and dependencies; develop and execute mitigation strategies.
</li><li>Manage multiple concurrent projects and workstreams with competing priorities in a fast-paced environment.
</li><li>Develop detailed implementation plans that include activities from multiple teams (business and technology).
</li><li>Meet complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule, and development budget.
</li><li>Responsible for working with Product Management, Marketing, Designers, Developers, and Executive Management to define the product, solidify the business case, and identify funding requirements.
</li><li>Participate in negotiations involving Business Development and Legal.
</li><li>Directly responsible for creation and execution of departmental budgets and forecasts for applicable technology support functions.
</li></ul><p></p><p><b>Stakeholder Engagement &amp; Communication
</b></p><ul><li>Serve as the primary liaison between technology teams, product owners, and executive leadership.
</li><li>Partner with business process owners to define roadmaps for continuous delivery of product enhancements.
</li><li>Facilitate governance meetings, project review sessions, and steering committee updates with directors and senior management.
</li><li>Produce clear, executive-ready status reports, program dashboards, and post-implementation reviews.
</li><li>Foster cross-functional communication and collaboration to ensure seamless operations and delivery outcomes.
</li></ul><p></p><p><b>Technology &amp; Process Improvement
</b></p><ul><li>8+ years of progressive experience in program management, portfolio management, or senior project management roles within financial services, insurance, or a similarly regulated industry.
</li><li>Champion process improvement initiatives; identify automation and efficiency opportunities to reduce manual effort and operational risk.
</li><li>Proven ability to manage complex, multi-workstream programs with budgets, cross-functional teams, and third-party vendors simultaneously.
</li><li>Experience working with offshore teams.
</li><li>Strong background in risk management, change management, and strategic planning.
</li><li>Experience managing technology programs, including infrastructure, application development, system integrations, production certification processes and production support in a 24 x 7 environment.
</li><li>Exceptional stakeholder management skills with a track record of effectively engaging executives, directors, and frontline teams.
</li><li>Proficiency in Agile and traditional (Waterfall) project management methodologies.
</li><li>Outstanding written and verbal communication skills; ability to translate technical details into executive-ready narratives.
</li><li>MBA (preferred) or bachelor&rsquo;s degree in business administration, Information Technology, or a related field.
</li><li>Thorough understanding of PCI-DSS requirements and assessment practices. Candidates must be familiar with PCI controls and be able to apply PCI standards into the product development life cycle.
</li></ul><p></p><p><b>Vendor &amp; Resource Management
</b></p><ul><li>Manage external vendor relationships, contracts, and deliverables to ensure accountability and performance.
</li><li>Allocate and optimize resources across programs based on priorities, schedules, and budgets.
</li><li>Mentor and develop team members ensuring adherence to governance, corporate, and departmental standards.
</li><li>Develop and negotiate SOWs in support of development and compliance efforts.
</li></ul><p></p><p><b>PMO Development &amp; Standards
</b></p><ul><li>Influence the continuously evolving Program Management Office (PMO) in support of critical business initiatives with consistent standards and governance.
</li><li>Support and enforce project management methodologies, best practices and reporting cadences across the team.
</li><li>Provide insight into the PMO Office on best agile practices and tools.
</li></ul><p></p><p><b>Required Qualifications
</b></p><ul><li>Master&rsquo;s degree in business administration or information technology.
</li><li>Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO).
</li><li>Experience managing large-scale compliance or regulatory programs (e.g., PCI, IAM, data governance).
</li><li>Scum agile methodologies implementation experience.
</li><li>Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies.
</li></ul><p></p><p><b>Knowledge, Skills, &amp; Abilities
</b></p><ul><li>Thorough understanding of project/program management techniques and methods.
</li><li>Excellent listening, interpersonal, written, and oral communication skills.
</li><li>Exceptional leadership, time management, facilitation, and organizational skills.
</li><li>Excellent coaching and problem-solving ability.
</li><li>Demonstrates the organization&rsquo;s core values, exuding behavior that is aligned with the firm&rsquo;s culture.
</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
</li><li>Working knowledge of program/project management software such as MS Project is a strong advantage.
</li><li>Ability to learn any other appropriate program or software system used by the firm as necessary.
</li><li>Hands on experience with JIRA.
</li></ul><p></p><p>IMPORTANT NOTICE:
<br>
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
</p><p></p><p>#LI-RL1</p><p></p><p><br>
</p><p></p><p>The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.</p></div>

Program Manager

<div><b>JOB DESCRIPTION</b><p><br>
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
</p><p>As a Tech Risk &amp; Controls Lead in CCB-CTC, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.</p><p>
<b>Job responsibilities</b></p><ul>
<li>Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations</li>
<li>Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals</li>
<li>Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work</li>
<li>Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance</li>
<li>Act as a strategic advisor and right hand to the BISO, supporting execution of the security program.</li>
<li>Maintain aligned budget, forecasts and headcounts</li>
<li>Manage BISO operations, including meeting agendas, action tracking, and reporting.</li>
<li>Drive cross-functional initiatives, ensuring alignment between business, technology, and security teams.</li>
<li>Prepare executive-level presentations, dashboards, and communications.</li>
<li>Track progress on key projects, escalate issues, and ensure timely delivery of objectives.</li>
<li>Maintain status of portfolio in required system of record (SOR).</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul>
<li>5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation</li>
<li>Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements</li>
<li>Proficient knowledge and expertise in data security, risk assessment &amp; reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies</li>
<li>Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives</li>
<li>Strong understanding of technology risk management, controls, and information security principles.</li>
<li>Experience with regulatory frameworks (e.g., SOX, FFIEC, GDPR, NIST, ISO 27001).</li>
<li>Excellent project management and organizational skills.</li>
<li>Ability to communicate effectively with senior stakeholders and technical teams.</li>
<li>Analytical mindset with attention to detail.</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><p>
</p><ul><li>CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred</li>
<li>PMP</li></ul><p><br>
</p><p></p><br>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

CTC CCB Tech Risk and Controls Lead

Checkers & Rally's Drive-In Restaurants

<div><p><b>Position Summary</b></p><p>
The Risk Management &amp; Loss Prevention Manager is responsible for developing, implementing, and managing programs that reduce operational, financial, and safety-related risk across restaurant operations. This role oversees loss prevention, workplace safety, security, and incident management programs to protect team members, guests, assets, and the brand. The position partners closely with field operations, HR, Legal, Facilities, and external vendors to ensure consistent compliance with company policies and regulatory requirements.</p><p></p><p><b><br>
Work Location</b></p><p>
Tampa, FL - Hybrid (3 days onsite)</p><p></p><p><b><br>
Key Responsibilities</b></p><p></p><p><b><br>
Risk Management &amp; Safety Programs</b></p><ul><li>
Develop, implement, and maintain company-wide risk management and safety programs to reduce incidents, injuries, and claims.</li><li>
Establish policies and procedures related to workplace safety, security, and incident response.</li><li>
Monitor compliance with safety standards, OSHA requirements, and internal policies.</li><li>
Analyze incident and claim data to identify trends, root causes, and prevention opportunities.</li></ul><p></p><p><b><br>
Management of Insurance Policies</b></p><ul><li>
Responsible for completing annual insurance renewal applications for all lines of insurance, including general liability, property, auto, cyber, directors &amp; officers, errors &amp; omissions, umbrella, crime, workers compensation, and employment practices liability.</li><li>
Responsible for reporting and managing first and third-party insurance claims.</li></ul><p></p><p><b><br>
Loss Prevention &amp; Asset Protection</b></p><ul><li>
Develop and manage loss prevention strategies related to cash handling, inventory control, theft, and fraud.</li><li>
Partner with field leadership to reinforce proper controls and accountability.</li><li>
Support investigations related to internal or external theft, policy violations, and security incidents.</li><li>
Recommend and implement loss prevention tools, systems, and best practices.</li><li>
Monitor and manage the facility&rsquo;s alarm systems, ensuring all security protocols are followed, responding promptly to alerts, and coordinating with appropriate personnel or authorities to address potential security breaches or safety concerns.</li></ul><p></p><p><b><br>
Incident Management &amp; Claims Oversight</b></p><ul><li>
Oversee the incident reporting process for guest, employee, and property incidents.</li><li>
Partner with HR, Legal, and insurance providers to manage workers&rsquo; compensation, liability, and property claims.</li><li>
Ensure timely, accurate documentation and follow-up on incidents and claims.</li><li>
Support corrective actions and training based on incident outcomes.</li></ul><p></p><p><b><br>
Training &amp; Communication</b></p><ul><li>
Partner with Field Training to develop and support training materials related to safety, security, and loss prevention.</li><li>
Provide guidance and education to field and restaurant management on risk mitigation practices.</li><li>
Communicate policy updates, safety alerts, and best practices clearly and consistently.</li><li>
Support a culture of safety and accountability across restaurant operations.</li></ul><p></p><p><b><br>
Cross-Functional Collaboration</b></p><ul><li>
Partner with Facilities &amp; Equipment to address physical safety risks and security needs.</li><li>
Collaborate with cross-function teams to align safety and loss prevention requirements with operational standards.</li><li>
Work closely with HR on employee relations issues related to safety and investigations.</li><li>
Coordinate with external vendors, insurers, and law enforcement as needed.</li></ul><p></p><p><b><br>
Audits, Compliance &amp; Continuous Improvement</b></p><ul><li>
Conduct or support audits and assessments related to safety, security, and loss prevention compliance.</li><li>
Track corrective action plans and follow-up to ensure sustained improvements.</li><li>
Monitor regulatory changes and recommend updates to policies and procedures.</li><li>
Continuously evaluate program effectiveness and recommend enhancements.</li><li>
Conduct regular loss prevention audits by analyzing food cost reports and reviewing POS data to identify discrepancies, unusual patterns, and potential internal or external theft, implementing corrective actions to mitigate risk and protect profitability.</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Criminal Justice, Risk Management, Business, Operations, or a related field preferred.</li><li>
5&ndash;8 years of experience in risk management, loss prevention, safety, or multi-unit operations.</li><li>
Strong knowledge of restaurant or retail operations, including safety and loss prevention best practices.</li><li>
Experience managing incident reporting, investigations, and claims.</li><li>
Familiarity with OSHA and other relevant safety regulations.</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication, training, and stakeholder management skills.</li><li>
Ability to handle sensitive and confidential information with discretion.</li><li>
Willingness to travel to restaurant locations as required.</li></ul><p></p><p><b><br>
Essential Physical Requirements</b></p><ul><li>
Ability to read, analyze, an dinterpret written information</li><li>
Ability to stand or sit for extended periods of time</li><li>
Ability to travel as needed to visit restaurants or attend off-site meetings</li></ul><p></p><p><b><br>
Key Competencies</b></p><ul><li>
Risk assessment and mitigation.</li><li>
Loss prevention strategy and execution.</li><li>
Data analysis and reporting.</li><li>
Attention to detail and investigative skills.</li><li>
Security systems monitoring and management.</li><li>
Audit and compliance oversight.</li><li>
Inventory and cost control.</li><li>
Leadership and team development.</li><li>
Communication and conflict resolution.</li><li>
Ethical judgment and integrity.</li></ul><p></p><p><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
#LI-AV1</p><p>
REQ# 8501<br>
LOC# 35150-Ops Services</p></div>

Risk Management & Loss Prevention Manager

ProVest LLC

<div><h2 class="jobSectionHeader"><b>Job description</b></h2><div><div><p><b>
Position Summary:</b></p><p>
While upholding department and company policies, the Senior Risk &amp; Controls Specialist role is responsible for conducting and/or overseeing quality control audits and related monitoring programs for the Company's different business units and regional offices, including: (1) risk-based operational audits; (2) contractually required audits and/or monitoring programs; and, (3) regulatory audits and/or monitoring. Additionally, a key component of this position is to serve as the compliance advocate and direct liaison to the business entities and management on procedural changes and risk control implementations necessary to achieve compliance, attain targeted issue resolution and improve trending in future monitoring.</p><p></p><p><b><br>
Essential Duties and Responsibilities:</b></p><ul><li>Perform compliance procedures, including developing programs and criteria for testing, reviewing and</li></ul><p>
analyzing evidence, and documenting processes and procedures.</p><ul><li>Leads projects and participates in the execution of governance, risk and compliance objectives including</li></ul><p>
detail testing, monitoring activities and issue resolution.</p><ul><li>Identify, develop and document issues and recommendations using judgment and root cause analysis.</li><li>Identifies control trends as well as the impact to the business.</li><li>Deliver results of testing and monitoring programs and consulting projects via written reports and oral</li></ul><p>
presentations to management.</p><ul><li>Leads analysis of control deficiencies as well as expansion and refinement of documentation to drive</li></ul><p>
actionable business impact and influences management on sufficiency of correction actions,</p><ul><li>Provide guidance to management regarding the implementation of internal control recommendations as</li></ul><p>
well as suggestions to increase operational effectiveness and efficiency.</p><ul><li>Assist management in conducting any annual or other periodic risk assessments and the development of</li></ul><p>
appropriate risk controls and compliance plans.</p><ul><li>Conducts research and documentation for current and emerging regulatory requirements.</li><li>Prepares compliance and risk management communications for distribution to appropriate departments</li></ul><p>
and personnel.</p><ul><li>Manage multiple projects/assignments simultaneously.</li><li>Participate in consulting and advisory projects for Company management.</li><li>Perform other related duties as required.</li></ul><p></p><p><b><br>
Requirements and Qualifications:</b></p><ul><li>Bachelors degree in accounting or finance,</li><li>Minimum 5 years internal audit experience and/or compliance experience</li><li>Proficient in audit risk assessment, process mapping, program development and audit documentation,</li><li>CPA, CIA certification (preferred but not required),</li><li>Exercise sound analytical skills and possesses business and technical expertise to execute assigned responsibilities.</li><li>Proven project management, analytical, interpersonal, oral and written communication skills,</li><li>Ability to lead others to identify potential exposures and embrace required changes,</li><li>Experience in leading multiple assignments/projects and meet team goals within constraints and</li></ul><p>
deadlines,</p><ul><li>Project professional cooperative demeanor at all times,</li><li>High integrity and trustworthiness,</li><li>Effective organizational skills and attention to detail,</li><li>Exercises sound judgment and critical thinking,</li><li>Proficient in Microsoft Office, Advanced Excel skills a plus</li><li>Ability to travel up to 20% of the year,</li></ul><p></p><p><b><br>
Attendance Requirements:</b></p><div>
Due to the nature of the ProVest LLC's needs, regular and reliable attendance is required. Individuals must be able to work at least a 40 hour work week, Monday through Friday, and be available as situations arise requiring extended hours.</div></div><div>
Company Description</div><div>
ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process. We specialize in managing the service of process related to creditors&rsquo; rights and mortgage defaults. Today, ProVest annually serves millions of documents for the country&rsquo;s most notable law firms, financial institutions and insurance companies. Our rich history, disciplined approach and the expertise of our professionals have made us an industry market leader since 1991. With 30 years of experience, ProVest has earned a reputation as a trusted and knowledgeable provider. The industries we support require a process server to be knowledgeable about consumer rights and consumer laws. As a result of our specialty in this industry we play a vital role in ensuring the consumer is protected and informed.</div></div></div>

Senior Risk and Control Specialist

<div><b>JOB DESCRIPTION</b><br>
<div>
Join JPMorgan Chase as a <b>Fund Services Associate I </b>and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.<br>
<br>
As a Investment Book of Record (IBOR) Associate in the Investment Middle Office Services (IMOS) team, you will be responsible for providing a premier service delivery and ensure the accurate and timely delivery of the IBOR to our end clients. Additionally, you will liaise with our clients, and / or any associated financial organizations as required, to ensure any issues are resolved to the client&rsquo;s satisfaction.</div><div>
The IBOR team, specifically, provides a single, accurate investment portfolio upon which to base investment activities around and is the basis for multiple, dynamic views of positions for front-office functions. IBOR is not simply a data repository supporting the investment function though, it is a processing engine capable of reflecting essentially every type of business event affecting the investment portfolio and is capable of processing these changes as they occur, no matter what their source.</div><p>
</p><p></p><p><b>Job responsibilities
</b></p><ul><li><p>Act as a point of contact within the Global/Regional IBOR team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery</p></li><li><p>
Participate and lead, where required, in client service reviews and other client meetings</p></li><li><p>
Ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)</p></li><li><p>
Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.</p></li><li><p>
Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client</p></li><li><p>
Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles</p></li><li><p>
Ownership and/or active participation of key projects or tasks to ensure the continued IMOS global strategy is maintained as required.</p></li><li><p>
Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance &amp; Risk, and Compliance teams</p></li><li><p>
Work with management to achieve 100% timeliness and accuracy and seamless integration in a &lsquo;follow the sun&rsquo; model</p></li><li><p>
Ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery</p></li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills
</b></p><p></p><ul><li><p>Excellent client facing skills &amp; communication style, comfortable dealing with key clients</p></li><li><p>
Effective excel skills with experience in VBA or similar.</p></li><li><p>
Understanding of investment Operations, Trade Services, IBOR, reconciliations or similar operations teams.</p></li><li><p>
Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload</p></li><li><p>
Excellent problem solving skills to identify, understand and address operational and technical issues</p></li><li><p>
Effective communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives</p></li><li><p>
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations</p></li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills
</b></p><ul><li><p>Self-starter with ability to learn quickly</p></li></ul><div>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Fund Servicing Associate I

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