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VALTRANS TRANSPORTATION SYSTEMS & SERVICES

Responsibilities:- Answer incoming calls and assist customers with their parking inquiries and issues.- Provide accurate information about parking rates, availability, and policies.- Handle customer complaints and resolve them efficiently and professionally.- Document all customer interactions thoroughly in the company database.- Collaborate with on-site parking staff to address customer concerns and improve service.- Follow up with customers as needed to ensure satisfaction and resolve outstanding issues.Skills and Qualifications:- Excellent communication and interpersonal skills.- Arabic Language will be an advantage.- Strong problem-solving abilities and customer service orientation.- Ability to work in a fast-paced environment and handle multiple calls efficiently.- Basic computer skills and familiarity with call center software.- Attention to detail and ability to document interactions accurately.- Previous experience in customer service or call center environments is a plus.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li></ul>Experience:<ul><li>Call Center Representative: 1 year (Required)</li></ul>Work Location: In person

Call Center Representative

Grand European Clinic

We are modern aesthetic clinic in Dubai offering advanced medical treatments and premium skincare. We pride ourselves in exceptional client care, professionalism and a welcoming luxury environment. We are looking for a friendly, professional, female Call Center Representative who can speak fluent English and Arabic to join our team.Requirements<ul><li>Fluent in English and Arabic (both spoken and written)</li><li>Female age 25-35 years old</li><li>Preferably with call center, reception, customer service or front-desk experience, in a medical and aesthetic clinic.</li><li>Excellent interpersonal and communication skills, professional and polished appearance</li><li>Basic computer skills and familiarity with EMR booking system, MS Office and POS</li><li>Attention to detail and ability to handle confidential information.</li></ul>Please send your CV (in English) with photo, a short cover letter and availability to: hr@grandeuropeanclinic.aeJob Type: Full-timePay: From AED6,000.00 per monthWork Location: In person

DCS Cleaning Services

Job Title: Call Center Representative (Tele Sales)Department: Sales Reports To: Office ManagerJob SummaryWe are seeking a motivated and target-driven Call Center Representative with experience in cleaning, technical services, or facility management. The candidate will make outbound calls, generate leads, promote our services, and achieve sales targets while providing excellent customer service.Key Responsibilities<ul><li>Make outbound calls to prospective and existing clients</li><li>Explain services, pricing, and benefits clearly</li><li>Understand client requirements and recommend appropriate solutions</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain accurate records of calls, leads, and follow-ups in CRM</li><li>Handle client objections professionally and close sales</li><li>Coordinate with the operations team for service delivery</li><li>Provide prompt responses to client inquiries and complaints</li></ul>Requirements<ul><li>Minimum 1 year of experience in outbound calling / BPO / tele sales</li><li>Experience or working knowledge of cleaning services, technical services, or facility management</li><li>Good command of English (spoken and written)</li><li>Strong communication and persuasion skills</li><li>Target-driven with the ability to work under pressure</li><li>Basic computer skills (CRM, Excel, email)</li></ul>Salary &amp; Benefits<ul><li>AED 2,500 &ndash; 3,000 per month + incentives based on performance</li><li>Opportunity to grow within the company</li><li>Professional working environment</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Institute of Royal Aesthetic Ply Clinic Co L.L.C

We are looking for an enthusiastic and customer-focused Sales &amp; Customer Service Executive to join our team. The ideal candidate will be responsible for delivering exceptional service to clients, promoting our products and services, and ensuring a seamless customer experience from first contact to post-visit follow-up.Key Responsibilities:Sales:<ul><li>Promote and upsell aesthetic services, skincare products, and treatment packages.</li><li>Meet or exceed monthly sales targets and KPIs.</li><li>Provide product knowledge and treatment recommendations based on client needs.</li><li>Follow up with leads and inquiries to convert them into appointments or sales.</li><li>Build and maintain strong relationships with clients to encourage repeat business.</li></ul>Customer Service:<ul><li>Greet clients warmly upon arrival and assist with check-in and check-out processes.</li><li>Respond to phone calls, emails, WhatsApp messages, and online inquiries promptly and professionally.</li><li>Handle customer questions, concerns, or complaints with patience and a positive attitude.</li><li>Ensure a smooth and pleasant experience for every client during their visit.</li><li>Assist in appointment scheduling, rescheduling, and cancellations.</li><li>Keep detailed records of customer interactions, feedback, and transactions using CRM systems or internal tools.</li></ul>Daily Duties:<ul><li>Open and close the front desk area, ensuring it is clean and organized.</li><li>Prepare and maintain client files and appointment logs.</li><li>Track and manage bookings to optimize daily schedules.</li><li>Process payments and issue receipts.</li><li>Collaborate with the team to coordinate treatment room readiness and service flow.</li><li>Monitor stock levels for retail products and report when supplies are low.</li></ul>Qualifications:<ul><li>Proven experience in sales and/or customer service (experience in beauty, aesthetics, or wellness is a plus).</li><li>Excellent verbal and written communication skills.</li><li>Friendly, approachable, and professional demeanor.</li><li>Strong organizational and multitasking abilities.</li><li>Comfortable using booking software, CRM tools, and POS systems.</li><li>Bilingual.</li></ul>Working Hours:Flexible shifts including weekends and evenings, depending on business needs.Job Types: Full-time, PermanentWork Location: In person

Call Center - Sales (Aesthetic)

International Modern Hospital

1. Answering Incoming Calls:<ul><li>Receive calls from patients, families, or healthcare providers and address their inquiries or concerns.</li><li>Provide information about hospital services, facilities, and procedures.</li></ul>2. Scheduling Appointments:<ul><li>Assist patients in scheduling, rescheduling, or canceling appointments with doctors or specialists.</li><li>Ensure accurate recording of appointment details, including patient information and appointment times.</li></ul>3. Handling Patient Information:<ul><li>Collect and verify patient details such as personal information, medical history, and insurance details.</li><li>Ensure confidentiality and compliance with privacy regulations (e.g., HIPAA in the U.S.).</li></ul>4. Providing Information about Medical Services:<ul><li>Offer information on hospital services, insurance coverage, and billing procedures.</li><li>Guide patients to the appropriate departments or specialists based on their needs.</li></ul>5. Managing Emergency Calls:<ul><li>For urgent situations, direct callers to the appropriate emergency response team or department.</li><li>Handle emergency calls with professionalism, understanding the importance of quick and clear communication.</li></ul>6. Referral and Transfer Assistance:<ul><li>Assist in referring patients to the appropriate departments or specialists within the hospital.</li><li>Facilitate the transfer of calls to other departments when necessary, ensuring clear communication.</li></ul>7. Answering Patient Queries:<ul><li>Provide answers to general patient questions regarding medical procedures, hospital policies, visiting hours, or insurance billing.</li><li>Provide information on preparation for specific medical procedures, when applicable.</li></ul>8. Documentation and Data Entry:<ul><li>Accurately document call details in the hospital&rsquo;s management systems, ensuring records are up to date.</li><li>Update patient information, appointment times, and other necessary records in the system.</li></ul>9. Resolving Issues:<ul><li>Address patient complaints or concerns with empathy and professionalism.</li><li>Work with other departments to resolve patient issues, ensuring satisfaction.</li></ul>10. Handling Billing Inquiries:<ul><li>Assist patients with basic billing questions, helping them understand charges or insurance-related queries.</li><li>Direct patients to the billing department for more detailed financial questions.</li></ul>11. Supporting Hospital Staff:<ul><li>Assist hospital staff by answering calls, taking messages, or providing administrative support.</li><li>Ensure smooth communication between patients, visitors, and hospital departments.</li></ul>12. Ensuring Patient Safety and Comfort:<ul><li>Ensure that patients feel heard and understood, offering comfort during calls.</li><li>Provide information regarding hospital policies and patient rights, including visitor guidelines and patient privacy.</li></ul>13. Staying Updated on Hospital Policies:<ul><li>Keep abreast of the hospital&rsquo;s policies, updates, and new services to provide accurate and up-to-date information to patients and callers.</li></ul>Skills and Qualities:<ul><li>Communication Skills: Clear and effective verbal communication.</li><li>Empathy: Ability to handle sensitive patient calls with care and understanding.</li><li>Multitasking: Efficient in managing multiple calls or tasks simultaneously.</li><li>Technical Proficiency: Ability to use call center software and hospital management systems.</li><li>Problem-Solving: Ability to resolve patient issues or direct them to the appropriate team for resolution.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthLanguage:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Call Center Agent

Amgen

<div>HOW MIGHT YOU DEFY IMAGINATION?
You&rsquo;ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission&mdash;to serve patients&mdash;drives all that we do. It is key to our becoming one of the world&rsquo;s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.
Live
What you will do
Let&rsquo;s do this. Let&rsquo;s change the world. In this vital role you will enhance the promotion of Amgen`s products to serve patients:<ul><li>
Collaborate with manager to develop and implement territory POA and key account plans</li><li>
Evaluate progress versus plan monthly and agree to course corrections with manager</li><li>
Partner with Cluster/Territory Teams and collaborate (Medical Affairs/Key Account Manager, etc.)to agree on key account plan objectives/responsibilities</li><li>
Engage with peers and District Manager to learn standard methodologies</li><li>
Demonstrate an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate.</li><li>
Identify and capture competitive information</li><li>
Follow through on customer commitments and request in a timely fashion</li><li>
Report customer activity in the CRM system and ensure customer profiles are kept up-to-date</li><li>
Demonstrate an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs</li><li>
Operate within the agreed expense budget aligned with POA priorities</li><li>
Seek inputs and assistance to coordinate activities</li><li>
Continuously develop and improve product knowledge, communication and selling skills through self-learning and active participation in agreed training programs and drive self-development</li></ul>
Win
What we expect of you
We are all different, yet we all use our outstanding contributions to serve patients. The Sr Biopharmaceutical Rep professional we seek is a great teammate with these qualifications.
Basic Qualifications:<ul><li>
Bachelor&rsquo;s degree in life science or (bio) medical sciences</li><li>
Demonstrated experience in the pharmaceutical industry in a sales-related job</li><li>
Experience with computer systems (CRM databases and MS Office)</li><li>
Proficiency in English in both oral and written communication</li><li>
Relevant local legal qualification</li></ul>
Preferred Qualifications:<ul><li>
Experience in Kuwait market</li><li>
Knowledge of Customer Relation Management principles</li><li>
Exposure to interactions with various subject areas and organizational levels</li><li>
Exposure to project management principles</li></ul>
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates&rsquo; professional and personal growth and well-being.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Senior Biopharmaceutical Representative- Cardio Renal, Kuwait

Tanmyah

Job description:Position: Document Coordinator - Mandoob / PROExperience: 3 &ndash; 5yrsLocation: Silicon Oasis, DubaiMandatory &ndash; Driving licensePreferable: Arabic speakerJob Responsibility:<ul><li>Minimum of 3 to 5 years of experience in facilities management or similar role.</li><li>Experience in an outsourcing organization or service administration company at the same level</li><li>Collect and check of receiving documents sent by dib to the call center agents/ supervisor.</li><li>Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor</li><li>Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery</li><li>Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice</li><li>Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.</li><li>Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.</li><li>Ensure also the buyer checks the vehicle before proceeding to sign the contract</li><li>Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.</li><li>Confirm and clarify to the call center agent and supervisor that the delivery process is completed.</li><li>Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing</li><li>Ability to timely completion of assigned work</li><li>Ability to carry out work in accordance with sla/agreement with management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: In person

Document Coordinator - PRO/Mandoob

Explore 480+ Contact center rep in Dubai this April. Find roles across top companies and apply now to boost your career.

480 contact center rep jobs In Dubai

Call Center Representative

Call Center Representative

Call Center Representative

Call Center - Sales (Aesthetic)

Call Center Agent

Senior Biopharmaceutical Representative- Cardio Renal, Kuwait

Document Coordinator - PRO/Mandoob