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contact center rep

MONACO CLINIC (BR OF CSG INVESTMENT L.L.C)

<p>Call Center Agent &ndash; Monaco Clinic</p><p><b>Job Description:</b></p><p>Monaco Clinic is seeking a professional and motivated <b>Call Center Agent</b> to join our front-line team. You will be the first point of contact for our patients, providing high-quality service, scheduling appointments, and handling inquiries with care and efficiency.</p><p><b>Responsibilities:</b></p><ul><li>Answer incoming phone calls and respond to patient inquiries in a professional manner</li><li>Schedule, reschedule, or cancel appointments using the clinic&rsquo;s booking system</li><li>Provide accurate information about services, doctors, and clinic procedures</li><li>Follow up with patients regarding upcoming appointments or additional documentation</li><li>Maintain confidentiality and ensure patient information is accurately entered into the system</li><li>Collaborate with medical and administrative staff to ensure smooth clinic operations</li><li>Handle complaints or concerns with empathy and efficiency</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience in a call center or medical reception is a plus</li><li>Excellent verbal communication and customer service skills</li><li>Ability to multitask, work under pressure, and stay organized</li><li>Familiarity with medical terminology or clinic management systems is preferred</li><li>Proficient in computer use (email, data entry, scheduling software)</li><li>English proficiency required (Arabic is a plus)</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary with performance-based incentives</li><li>Paid training and ongoing support</li><li>Friendly and professional work environment</li><li>Opportunities for career growth within the clinic</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED4,000.00 per month</p><p>Education:</p><ul><li>Diploma (Required)</li></ul><p>Experience:</p><ul><li>Call Center Agent: 2 years (Required)</li></ul>

Call Center Agent

KERZNER INTERNATIONAL LIMITED

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<p> <strong>About The Role</strong> </p>
<p>The call center Agent will be the liaison between our company and its current and potential customers.</p>
<p> <strong>Key Duties and Responsibilities  </strong> </p>
<p>    Manage large amounts of inbound and outbound calls in a timely manner<br>     Follow communication  scripts  when handling different topics<br>     Identify customers  needs, clarify information, research every issue and provide solutions and/or alternatives<br>     Seize opportunities to upsell products when they arise<br>     Build sustainable relationships and engage customers by taking the extra mile<br>     Keep records of all conversations in our call center database in a comprehensible way<br>     Frequently attend educational seminars to improve knowledge and performance level<br>     Meet personal/team qualitative and quantitative targets </p>
<p> <strong>Experience &amp; Educational Requirements</strong> </p>
<p>      High School Degree<br>     Previous experience in a customer support role<br>     Familiarity with systems and practices<br>     Strong phone and verbal communication skills, along with active listening<br>     Track record of over-achieving quota<br>     Customer focus and adaptability to different personality types<br>     Ability to multitask, set priorities and manage time effectively</p> <p> </p>
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Elora Aesthetic Polyclinic

<p><b>Job Offer: Call Center Representative (Minimum of 2 years Clinic Experience Required)</b></p><p><b>Location: Dubai, United Arab Emirates, Jumeirah, Al Wasl Road</b></p><p><b>Clinic: Elora Aesthetic Polyclinic</b></p><p><b>About Us</b></p><p><b>Elora Aesthetic Polyclinic is a premium multi-disciplinary clinic located in Jumeirah, Dubai, offering advanced Aesthetic,Surgical, Dental,Physiotherapy and wellness services. We pride ourselves on delivering exceptional patient experience, luxurious atmosphere, and professional excellence.</b></p><p><b>Position Overview</b></p><p><b>We are looking for a Call Center Representative with previous experience in medical or aesthetic clinics. The ideal candidate will handle patient inquiries, appointment scheduling, follow-ups, and provide outstanding customer service that reflects the clinic&rsquo;s high standards.</b></p><p><b>Responsibilities</b></p><p>Answer incoming calls, WhatsApp messages, and online inquiries professionally and promptly</p><p>Schedule and confirm patient appointments and follow ups using clinic CRM system</p><p>Provide accurate information about services, offers, and doctors&rsquo; availability</p><p>Follow up with patients regarding their bookings, feedback, and after-care</p><p>Maintain confidentiality and professionalism at all times</p><p>Coordinate closely with the reception and marketing teams to ensure smooth communication</p><p>Responsible platforms are: Website, Email, WhatsApp, Instagram Direct message and phone calls.</p><p><b>Requirements</b></p><p>Proven experience as a Call Center Representative or Receptionist in a medical or aesthetic clinic (minimum 2 year preferred) + good standing certificate</p><p>Strong communication skills in English and Arabic</p><p>Customer-oriented attitude and ability to multitask</p><p>Familiarity with clinic software and CRM systems</p><p>Pleasant, confident phone manner and professional presentation</p><p>Job Type: Full-time</p><p>Pay: Up to AED7,000.00 per month</p><p>Experience:</p><ul><li>Clinics : 2 years (Required)</li></ul><p>Language:</p><ul><li>ARABIC (Required)</li></ul><p>License/Certification:</p><ul><li>Good Standing Certificate (Required)</li></ul>

Call Center Representative

Fakeeh Care Group

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<div><div><b>Role Purpose</b></div><div>To support Fakeeh University Hospital (FUH) mission and vision statement.</div><div>Will provide telephonic scheduling for patients calling with one of the many services FUH provides.</div><div>Coordinates booking of appointments to optimize clinic function.</div><div>Supports the successful achievements of Operations strategic goals.</div><div>Familiar with the scope of services of each Clinic represented and will aide in directing the patients to the most proper clinic for his / her specific needs.</div><div>Excellent English verbal/written communication skills.</div><div>Exposure to / experience with customer service principles</div><div>Knowledge of Arabic desirable.</div><div>Computer literacy</div><div>Medical Terminology / or exposure to medical environment</div><div>Previous Contact Centre experience/appointment management</div><div>Exposure to / experience with CQI / JCI principles</div><div><b>Competancies</b></div><div>Quality oriented</div><div>Abilitty to manage stress</div><div>Taking Responsibility</div><div>Teamwork</div><div>Adaptability</div><div>Customer Service</div><div>Understanding the Job</div><div>Is a cultural fit in the organization</div></div>
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Contact Center Agent

YUN TECH CLOUD SERVICE & DATACENTERS PROVIDERS

<p>Send your CV: <em>WhatsApp 0521927955</em></p><ul><li><p>Handle inbound and outbound calls efficiently, ensuring customer inquiries are addressed promptly and accurately.</p></li><li><p>Utilize CRM software to log interactions, track customer issues, and maintain detailed records for follow-up actions.</p></li><li><p>Resolve product or service issues by accurately diagnosing the problem and providing effective solutions to customers.</p></li><li><p>Communicate clearly and empathetically, adapting tone and language to meet the customer's emotional state and needs.</p></li></ul>

Midis Group

<p><b>Main Duties and Responsibilities</b></p>
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<li>Provide information and support services addressing IT related queries</li>
<li>Strictly follow the SLA for technical issues and update the tickets status in internal and partner portal</li>
<li>Monitor and track the call status and ensure that the technical support team respond to the tickets as per the SLA</li>
<li>Attend to customer complaints as high priority in coordination with the Senior Agent or direct manager</li>
<li>Route inbound calls to the appropriate resources</li>
<li>Guide and inform customers on new products, services and policies</li>
<li>Process orders, forms and application requested by the customers</li>
<li>Review customer accounts and provide updates on billing, shipping, warranties and any other account items</li>
<li>Document all call information and run reports to analyze the call status and problems in coordination with the Senior Agent or direct manager</li>
<li>Remain abreast and fully equipped with latest technology and secure tools</li>
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Nudura Insulated Concret...

Essential Duties &amp; ResponsibilitiesConduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicableEnsure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with:Sales Rep on weekly/daily scheduleWTI crew members to discuss scope of work and daily tasksThe customer pre-arrival, at arrival and at completion of the day s workWTI Supervisor on schedule changes, project, and crew updates, etc.Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification.The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily.Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer.The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely.Per pricing procedures review each field service project over $5,000 for pricing accuracy.Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer.Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed.Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.Skills &amp; QualificationsMinimum five years  experience in the commercial roofing industry.Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them.The salary range for applicants in this position generally ranges between $50,801 and $81,827. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.BenefitsTremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Job Identification 12643 Job Category Service and Installation Posting Date 10/17/2025, 07:05 PM Degree Level High School Graduate Job Schedule Full time Job Shift Day Locations 3735 Green Road, Beachwood, OH, 44122, US

Commercial Roofing Foreman

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1866 contact center rep jobs IN Dubai

Call Center Agent

Call Center Agent

Call Center Representative

Contact Center Agent

Call Center Representative

Call Center Agent

Commercial Roofing Foreman