customer service specialist / receptionist

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application analyst, supply chain and logistics

claims service specialist

customer claims representative Jobs in Tampa

customer claims representative

customer service specialist / receptionist Jobs in Tampa

front desk agent

medical insurance sales

contact center sales representative i

TruGreen

<div>100844<p></p>
6302 E Martin Luther King Jr Blvd, Tampa, Florida 33619<p></p><p><i>
TruGreen </i><i>accepts applications on an ongoing basis.</i></p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p><b>
TruGreen&reg; Contact Center Sales Representative</b></p><p></p><p>
Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn&rsquo;t equally impact our future.</p><p></p><p>
We know there is no business without the people behind our brand that make it &ndash; and our services &ndash; a reality. You play a critical role in contributing to a high-performing team.</p><p></p><p>
At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.</p><p></p><p>
#BeTruGreen and find yourself with a satisfying and rewarding career.</p><p></p><p><b>
What&rsquo;s In it for YOU!</b></p><ul><li><p>
Awesome teammates who are dedicated to our values, customers, lawn science and YOU!</p></li><li><p>
Opportunities to grow your career</p></li><li><p>
Competitive wages &ndash; guaranteed weekly base compensation and uncapped sales commission, start earning immediately</p></li><li><p>
Affordable medical and prescription drug plans</p></li><li><p>
Financial health resources, including 401k and Worker&rsquo;s Compensation</p></li><li><p>
Training &amp; Development</p></li><li><p>
Paid Time Off/Sick Leave</p></li><li><p>
See more on our Benefits page</p></li></ul><p></p><p><b>
Your Responsibilities
</b></p><p></p><p>As a TruGreen Contact Center Sales Representative, you will help new and existing customers find the right lawn care maintenance plans, by receiving inbound and placing outbound calls. Every day on the job will bring new, exciting challenges as you generate leads and close sales, identify customer needs and provide service/product solutions, and enter accurate data while speaking with customers.</p><p></p><p><b>
Job Requirements</b></p><ul><li><p>
People Skills: interacting and engaging with people to help us build customers for life</p></li><li><p>
Communication Skills: ability to efficiently communicate TruGreen treatment plans and offerings during at-home or phone conversations</p></li><li><p>
Listening Skills: humble and willing to listen to people to learn their needs and find appropriate solutions</p></li><li><p>
Sales Skills: knowledge of sales and up-selling techniques (e.g. overcoming objections, closing sales, suggestive selling) to help close sales and achieve objectives</p></li><li><p>
Computer Skills: data entry skills as well as basic knowledge of Microsoft Word, Excel, Windows and Outlook</p></li><li><p>
Daytime, evenings, and weekend schedules available</p></li></ul><p></p><p>
As America&rsquo;s number one lawn care company, TruGreen&reg; is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree &amp; shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can <i>Live Life Outside</i>.</p><p></p><p>
Ability to speak, read and write fluently in English is required.
</p><p></p><p>You MUST BE physically located in the United States while performing this job.</p><p></p><p><i>
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.</i></p><p></p><h1 class="jobSectionHeader"><b>
Pay Ranges</b></h1>
$27,669.00 - $58,865.00<p></p><p>
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate&rsquo;s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee&rsquo;s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.</p><p></p><p>
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.<br>
<br>
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).</p><p><br>
<br>
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.</p><p></p><p>
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p><p><br>
<br>
TruGreen performs pre-employment testing.<br>
<br>
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer</p></div>

Contact Center Sales Representative I

Ivy Rehab Network

<div>
 <strong>
  State of Location:
  <br/>
  <br/>
 </strong>
 Florida
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 At Ivy Rehab, we're "All About the People"! As a Patient Engagement Advocate (Healthcare Customer Care Agent), you will play a crucial role in our mission to help enable people to live their lives to the fullest.
 <br/>
 <br/>
 Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Assignment:
 </strong>
 Temporary (90-Day Assignment) with Opportunity to Become Permanent
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST
 <br/>
 <br/>
 We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.
 <br/>
 <br/>
 The
 <strong>
  Patient Engagement Advocate
 </strong>
 (Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.
 <br/>
 <br/>
 <strong>
  Your Responsibilities Will Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.
  </li>
  <li>
   Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.
  </li>
  <li>
   Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.
  </li>
  <li>
   Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.
  </li>
  <li>
   Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.
  </li>
  <li>
   Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.
  </li>
  <li>
   Effectively inform and educate patients on insurance and about our financing/payment plan options.
  </li>
  <li>
   Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.
  </li>
  <li>
   Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.
  </li>
  <li>
   Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.
  </li>
  <li>
   May work in other channels such as outbound, email, chat, etc.
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  To Excel In This Role, You Should Possess
  <br/>
  <br/>
 </strong>
 <li>
  High School/GED or equivalent; College degree is preferable
 </li>
 <li>
  Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps
 </li>
 <li>
  Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.
 </li>
 Minimum Internet speeds of 10 Mbps upload and150 Mbps download; Latency &lt;30 ms; and Packet Loss &lt;2%
 <li>
  Preferred typing aptitude of 50-70 WPM.
 </li>
 <li>
  Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)
 </li>
 <li>
  Demonstrated tenure in previous positions of at least 2-3 years
 </li>
 <li>
  Must have a dedicated, quiet workspace at home (with a door) to work without distractions
 </li>
 <li>
  Must be able to provide a reliable high-speed internet connection for remote work
 </li>
 <li>
  Excellent verbal and written communication skills and the ability to effectively engage with patients
 </li>
 <li>
  Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)
 </li>
 <li>
  Attention to detail
 </li>
 <li>
  Ability to work in a fast-paced environment
 </li>
 <li>
  Must be technically savvy, with demonstrated experience working with multiple systems and apps
  <br/>
  <br/>
 </li>
 <strong>
  We welcome you to apply if you hold the following attributes:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good listener
  </li>
  <li>
   Collaborative and team player
  </li>
  <li>
   Ability to display caring attitude and be empathetic
  </li>
  <li>
   Multi-task-carry on engaging conversation while following proper protocols for information capture
  </li>
  <li>
   Receptivity to coaching as well as understanding your strengths and opportunities for development
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why choose Ivy?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
  </li>
  <li>
   Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
  </li>
  <li>
   Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.
  </li>
  <li>
   Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
  <br/>
  <br/>
 </em>
 ivyrehab.com
 <br/>
 <br/>
</div>


Healthcare Customer Care Agent (Temp-to-Perm)

US Med-Equip

<p><b>Job Description</b></p><p>Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.</p><p><b>Job Responsibilities</b></p><p>&middot; Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions</p><p>&middot; Safely drive and maintain company vehicles</p><p>&middot; Help service, ship, and receive equipment in branch warehouse</p><p>&middot; Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs</p><p>&middot; Maintain a neat appearance, including wearing a company uniform</p><p>&middot; Adhere to the operations process, including quality management system standards</p><p>&middot; Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners</p><p>&middot; Participate in business planning and professional development sessions</p><p>&middot; Other duties as assigned</p><p><b>Benefits</b></p><p>&middot; Health, Dental, Vision &amp; Life insurance</p><p>&middot; Paid time off</p><p>&middot; Employee assistance program</p><p>&middot; Flexible spending account</p><p>&middot; Health savings account</p><p>&middot; Employee referral bonuses</p><p>&middot; 401(k)</p><p><b>About US Med-Equip</b></p><p>Recognized as a Top Workplace, US Med-Equip partners with top hospitals across the nation to provide the highest quality movable medical equipment and services. USME, an Inc. 5000 Fastest Growing company, supplies and services equipment rented, maintained, and managed using the latest technology to help healthcare providers focus on their patients&rsquo; healing.</p><p><b>Reporting Relationship</b></p><p>Reports to branch Team Leader</p><p><b>Requirements</b></p><p>&middot; High School Graduate or equivalent</p><p>&middot; Valid driver&rsquo;s license and good driving record for the past 3 years</p><p><b>Skills &amp; Abilities</b></p><p>&middot; Ability to provide excellent customer service to professionals in the healthcare industry</p><p>&middot; Ability to use our company portal daily to manage equipment maintenance orders and deliveries</p><p>&middot; Ability to work multiple shifts, including on-call as needed</p><p>&middot; Able to read and write in English and perform math calculations</p><p>&middot; Able to work unsupervised</p><p>&middot; Excellent communication skills</p><p>&middot; Lift up to 75 lbs. and push/pull up to 150 lbs.</p><p>Ability to pass a DOT physical/certification</p><p><b>Compensation and Benefits</b></p><p>&middot; Competitive salary, commensurate with experience and education</p><p>&middot; Comprehensive benefits package available</p><p>&middot; Equal Opportunity Employer</p><p>&middot; Job Type: Full-time</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you able to work Friday - Monday  noon -10:30 PM (so it is four 10 hour days)?</li></ul><p>Experience:</p><ul><li>Box truck: 2 years (Preferred)</li><li>Warehouse: 2 years (Preferred)</li><li>Customer service: 2 years (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Tampa, FL 33634 (Required)</li></ul><p>Work Location: In person</p>

Medical Delivery Technician

Service Pros Auto Glass

<div><p><b>Customer Claims Representative - Tampa</b></p><p>
Join the <b>Service Pros Auto Glass</b> team inside our partnered dealerships! You&rsquo;ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service &mdash; all while building strong relationships and developing a personal team. This role is perfect for a <b>teachable person who loves being part of a supportive, winning team.</b></p><p><b>
What You&rsquo;ll Do:</b></p><ul><li><b>
Engage customers</b> in the service drive and identify windshield replacement needs.</li><li><b>
Educate and guide</b> customers through their options and next steps.</li><li>
Build strong relationships with <b>service advisors, managers, and technicians.</b></li><li>
Encourage dealership referrals and hit <b>daily/weekly sales goals.</b></li><li><b>
Schedule and coordinate</b> on-site glass services.</li><li>
Keep accurate records of leads, interactions, and completed jobs.</li><li>
Represent the company with a<b> professional, positive attitude.</b></li></ul><p><b>
What Makes You a Great Fit:</b></p><ul><li>
Experience in <b>customer service or sales</b> is a plus, but not required.</li><li>
Strong <b>communication</b> and <b>people skills.</b></li><li>
A<b> self-motivated</b>, proactive approach &mdash; you enjoy taking the lead.</li><li>
Team-oriented mindset with a friendly, professional appearance.</li><li><b>
Valid driver&rsquo;s license </b>and reliable transportation.</li></ul><p><b>
What We Offer:</b></p><ul><li>
A <b>fun, energetic, team-first culture</b></li><li>
Ability to earn <b>$1000 - $2500 per week</b></li><li><i>
You are </i><b><i>paid on a weekly basis</i></b></li><li><b>
Promotion from within</b> and clear growth paths</li><li>
Ongoing <b>training and development</b></li></ul><p>
Team events, company outings, and a culture that <b>celebrates wins</b></p></div><p></p>

Customer Claims Representative

Ameriprise Financial

<div><p><b>About Our Company</b></p><p><br>
We&rsquo;re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses &ndash; Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.</p><p></p><p><b>
Job Description</b></p><p></p>
The Associate Branch Manager (ABM) will help drive profitable growth in a small geography or within a large office by leading, coaching and developing advisors. Responsible for creating a compelling business plan emphasizing growth, client acquisition, financial planning, and retention. The ABM will seek to drive revenue and asset growth, optimizing resources for the advisors in consideration of local demographics, advisor abilities and prudent use of resources.<p></p><b>
Key Responsibilities</b><br>
<ul><li>
Maintain or build personal wealth management practice serving clients through the Ameriprise Client Experience (ACE). Lead from the front and be a role model for others in how you serve your clients and run your practice.</li><li>
Drive profitable organic growth of the branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience. Inspect results regularly and provide systematic coaching to advisors in the branch on ongoing business planning, client acquisition, advice, investment solutions, external practice acquisition, and more.</li><li>
Support branch manager to recruit and on-board high quality experienced advisors to the branch. Activities may include actively generating leads into local area pipeline and managing the end-to-end candidate experience. Articulate the Ameriprise and local value proposition to candidates. Execute onboarding and ramp-up plans that drive growth.</li><li>
Contribute to strong local office culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development. Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and respect for the communities in which we live and work.</li><li>
Lead with integrity. May perform supervision activities, if delegated, to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance. Anticipates, manages, and resolves risk items to ensure the interests of the client.</li><li>
Weekly to bi-weekly 1:1s with advisors in branch. Biweekly results review with Branch Manager or Complex Director (key metrics, high potential advisors, etc.)</li></ul><br>
<b>
Required Qualifications</b><br>
<ul><li>
Obtain and maintain appropriate registrations to provide oversight on broker/dealer operations and develop advisor training.</li><li>
Active FINRA Series 7 or ability to obtain within 150 days.</li><li>
Active State Securities Agent Registration (S63 or 66) or ability to obtain within 150 days</li><li>
Active Life, Accident/Health, and Variable Contracts insurance licenses or ability to obtain within 150 days</li><li>
Maintain Investment Advisor Representative registration in investment advisor representative states with a place of business (Series 65 or 66) or ability to obtain within 150 days</li><li>
3+ years of people management and 4+ years of professional experience. Excellent compliance record and knowledge of compliance requirements.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
3-5 years demonstrated sales success with proven ability to acquire clients and close business.</li><li>
Proven leadership skills and ability to drive &amp; motivate others to achieve results.</li><li>
Business planning and strategic management skills, self driven and achievement oriented and ability to execute a playbook to drive results.</li><li>
Strong presentation skills and the ability to analyze data and reports to determine business opportunities.</li><li>
Relevant industry designations are preferred (e.g. CFP)</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Exempt/Non-Exempt</b></p></div></div></div></div></div></div></div>
Exempt<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Sales<p></p><div><div><div><div><div><div><div><p><b>
Line of Business</b></p></div></div></div></div></div></div></div>
AAG Ameriprise Advisor Group<p></p><p><i>
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.</i></p><p></p><p><i>
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.</i></p></div>

Associate Branch Manager - Ameriprise Financial Advisors, Tampa FL

Morgan & Morgan

<div><div><p>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</p></div><p>
We are seeking a qualified Pre-Suit Secretary<b> </b>to join our office. In this role, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.</p>
<p><b>
Pay starts 20.00 p/h</b></p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Assist case managers and attorneys with organizing, filing, and maintaining of client files up to 100+ cases.</li>
<li>Collect check request for medical records, accident reports, driving records and vehicle ownership as requested and submit for processing</li>
<li>Copy documents and demand packages as requested</li>
<li>Complete certified mail cards and mail documents and cost checks as requested</li>
<li>Perform general office duties such as typing, operating office machines, and sorting mail</li>
<li>Create new and existing client folders</li>
<li>Prepare and send turndowns and no representation letters, contracts, and multi-party combo letters.</li>
<li>Send out demand letters</li>
<li>And other duties as assigned</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>Associate degree, certificate, or equivalent work experience (preferred)</li>
<li>Bilingual English and Spanish (preferred)</li>
<li>1 year of experience in the legal field a plus!</li>
<li>Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures</li>
<li>Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision.</li>
<li>Great written and communication skills</li>
<li>Highly organized with the ability to juggle multiple deadlines in a fast-paced environment</li>
<li>Strong writing and communication skills along with attention to detail</li>
<li>Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm</li>
<li><b>This position is not eligible for remote or hybrid work.</b></li>
</ul>
<p>#LI-EM1</p><div><p><b>
Benefits</b></p>
<p>
Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.</p>
<p><b>
Equal Opportunity Statement</b></p>
<p>
Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>
<p><b>
E-Verify</b></p>
<p>
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
</p><p><b>Privacy Policy</b></p>
<p>
Here is a link to Morgan &amp; Morgan's privacy policy.</p></div></div>

Presuit Secretary

Extended Stay Hotels

<div><div><b>POSITION PURPOSE AND SUMMARY</b></div>
<div>
</div><p>The Guest Services Representative (&quot;GSR&quot;) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
</p><p>Watch <b>A Day in the Life</b> video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy</p>
<p>
</p><p><b>MAJOR / KEY JOB DUTIES</b></p>
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
</li><li>Assists and responds to guest requests with diligent follow-through.
</li><li>Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
</li><li>Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
</li><li>Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.</li>
<li>Setup, maintain, and takedown of breakfast display in timely manner.
</li><li>Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
</li><li>Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
</li><li>Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
</li><li>Periodic tours of the property to ensure the property is meeting brand standards.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
</li><li>Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
</li></ul><p><b>OTHER DUTIES</b></p>
<ul>
<li>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
</li></ul><ul><li>Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
</li></ul><ul><li>Other tasks as assigned by the management team.
</li></ul><p>.
</p><div><div><div><b>BENEFITS</b></div>
<ul><li><b>Weekly Pay!</b></li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul></div><div></div><div><div><div><b>Compensation</b></div>
<div><br>
Pay range information for the position you are applying for is below.<br>
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
</div></div></div></div><div></div>Requirements:
<div><div><b>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</b></div>
<div></div><div><ul><li>Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
</li></ul><ul><li>Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
</li></ul><ul><li>Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
</li></ul><ul><li>Complete routine reports and correspondence.
</li></ul><ul><li>Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
</li></ul><ul><li>Apply good judgment at all times.
</li></ul><ul><li>Manage problems, address and solve guest-related issues.
</li></ul></div><p></p><p><b>MINIMUM QUALIFICATIONS</b></p>
<ul>
<li>High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li>
</ul>
<div><p><i>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.</i></p></div><br>
</div>
<br>
Compensation: 14</div>

Guest Services Rep Part Time-104020

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