content creator

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associate creative director

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content strategist

Rehabitaire

<div>
 
 
 Content Writer/Manager
 
 
 
 Are you a creative storyteller with an eye for detail and a passion for creating content that informs, inspires, and empowers? At
 
 Rehabitaire
 
 , we&rsquo;re revolutionizing rehabilitative care, and we&rsquo;re looking for a talented
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Create &amp; Design Content:
 
 Write and design compelling content, including blog posts, reports, presentations, and content templates/outlines.
 </li>
 <li>
 
 Exercise Descriptions
 
 : Develop clear, engaging descriptions for movements and physical therapy exercises.
 </li>
 <li>
 
 Content Refinement:
 
 Proofread and refine all content for accuracy, clarity, and grammatical correctness; review audio scripts.
 </li>
 <li>
 
 Content Strategy &amp; Planning:
 
 Plan and manage strategic content calendars for digital platforms, including monthly social media content.
 </li>
 <li>
 
 Research:
 
 Conduct in-depth research on relevant topics.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 +d3 years of proven experience as a Content Writer.&nbsp;
 
 </li>
 <li>
 
 Exceptional Writing &amp; Design Skills:
 
 Proven ability to craft high-quality written content and design.
 </li>
 <li>
 
 Skilled in Technical Writing:
 
 Able to translate complex ideas into accessible, structured, and user-friendly content.
 </li>
 <li>
 
 Tech Savvy:
 
 Proficient in content management tools, Microsoft Word, and PowerPoint.
 </li>
 <li>
 
 Organized &amp; Collaborative:
 
 Manage tasks, meet deadlines, and work effectively with teams.
 </li>
 <li>
 
 Creative Vision:
 
 Generate innovative ideas aligned with Rehabitaire&rsquo;s mission.
 </li>
 <li>
 
 Fluent in English:
 
 Excellent written and verbal communication.
 </li>
 </ul>
 
 
 
 
 
 Ready to Lead Our Content Strategy?
 
 
 <ul>
 <li>
 I f you&rsquo;re passionate about crafting impactful content and want to drive meaningful change, we&rsquo;d love to hear from you!
 </li>
 </ul>
</div>

Content Writer

Areeb Technology

<div>
 <ul>
 <li>
 Create and publish high-quality content across multiple formats (blogs, social media posts, videos, infographics, email copy, landing pages).
 
 </li>
 <li>
 Translate technical product features into clear, user-friendly messaging.
 
 </li>
 <li>
 Collaborate with product and engineering teams to produce accurate, insightful content.
 
 </li>
 <li>
 Develop content ideas aligned with marketing goals, product launches, and campaigns.
 
 </li>
 <li>
 Manage the content calendar and ensure timely publishing.
 
 </li>
 <li>
 Optimize content for SEO and user engagement.
 
 </li>
 <li>
 Script and storyboard short-form and long-form video content.
 
 </li>
 <li>
 Repurpose long-form content into social-first formats.
 
 </li>
 <li>
 Analyze content performance and suggest improvements based on data.
 
 </li>
 <li>
 Stay updated on industry trends, competitors, and tech-related content styles.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 3&ndash;5 years of experience as a Content Creator, or Content Specialist in a
 
 software/tech company or marketing agency
 
 .
 
 </li>
 <li>
 Should have pervious Experience in software industry or at least b2b
 
 </li>
 <li>
 Should have pervious experience in GCC or at least Saudi Arabia
 
 </li>
 <li>
 Ability to simplify complex technical concepts for non-technical audiences.
 
 </li>
 <li>
 Strong experience in social media platforms (LinkedIn, Instagram, TikTok, YouTube, X).
 
 </li>
 <li>
 Familiarity with SEO best practices and content analytics tools (Google Analytics, Search Console, HubSpot, etc.).
 
 </li>
 <li>
 Strong attention to detail and ability to manage multiple projects.
 
 </li>
 </ul>
</div>

Content Creator

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary
 
 
 
 We are looking for a skilled, native English-speaking Senior Content Creator with strong SEO expertise and the ability to apply SEO insights to content strategy. Proven experience in creating high-quality, long-form blog content that drives organic visibility and engagement is required, along with excellent writing, editing, and project management skills and strong attention to detail. Hands-on experience with tools such as Semrush and WordPress for publishing is mandatory, while familiarity with Google Analytics is preferred.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead quality checks across large volumes of blog articles for the UAE and other MENA markets, including keyword research, metadata optimisation, internal linking, image selection, and verification of information from reputable sources to ensure accuracy and SEO effectiveness.
 </li>
 <li>
 Research, produce, edit, and proofread informative articles tailored for consumer blogs, ensuring alignment with Property Finder&rsquo;s brand voice and maintaining the highest standards of grammar, clarity, accuracy, consistency (style, fonts, images, tone), and overall quality before publication.
 </li>
 <li>
 Manage day-to-day operations with our Content Agency, including coordinating feedback, leading weekly agency syncs, managing agendas, and consolidating input to improve workflows and maintain calendar governance across multiple markets.
 </li>
 <li>
 Support the team in identifying content gaps and recommending new topics for blogs across all our markets to maintain a competitive content strategy.
 </li>
 <li>
 Regularly refresh and update website content, including blog homepages and campaign landing pages, using WordPress, and monitor performance through Google Analytics to ensure content meets engagement and traffic goals.
 </li>
 <li>
 Oversee technical SEO for all blog content, ensuring best practices and liaising with internal SEO team and the external Content agency. This includes site structure, internal linking, metadata, and schema optimisation, as well as performance monitoring. The role requires strong SEO expertise to maintain quality and bridge content production with SEO strategy.
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Journalism, English, or a related field.
 </li>
 <li>
 5 years of professional experience in content creation, preferably for consumer blogs.
 </li>
 <li>
 Native or near-native English proficiency with excellent writing, editing, and proofreading skills.
 </li>
 <li>
 Strong SEO expertise, including technical SEO knowledge, keyword research, metadata optimization, internal linking, and performance monitoring.
 </li>
 <li>
 Proficiency in Semrush and WordPress is mandatory. Familiarity with Google Analytics is a plus.
 
 
 </li>
 </ul>
 
 Other Capabilities
 
 
 
 <ul>
 <li>
 Analytical thinker, comfortable using data and SEO insights to inform content strategy and measure performance.
 </li>
 <li>
 Strong communicator with the ability to translate complex information into clear, engaging content for diverse audiences.
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Senior Content Creator

Homzmart

<div>
 
 Company Description
 
 
 
 
 Homzmart
 
 is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement.
 
 
 
 Job Description
 
 
 
 Throughout the program, you will:
 
 
 <ul>
 <li>
 Develop and execute creative content strategies
 </li>
 <li>
 Translate marketing goals into social media storytelling
 </li>
 <li>
 Collaborate with designers, videographers, and marketing teams
 </li>
 <li>
 Build content calendars and creative briefs
 </li>
 <li>
 Present final projects and receive feedback from brand leaders
 </li>
 <li>
 Gain exposure to tools like Canva, Meta Business Suite, TikTok trends, and more
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Passion for content creation &amp; social media
 </li>
 <li>
 Basic knowledge of Facebook, Instagram, or TikTok
 </li>
 <li>
 Creative mindset with good writing skills
 </li>
 <li>
 Familiarity with simple editing tools (Canva/CapCut)
 </li>
 <li>
 Strong presentation &amp; communication skills
 </li>
 <li>
 Eager to learn, proactive, and a good team player
 </li>
 <li>
 Students or fresh graduates are welcome to apply
 </li>
 </ul>
</div>

Content Creator Internship

American Research Center in Egypt

<div>
 
 Founded in 1948, the American Research Center in Egypt (ARCE) is a private, nonprofit organization composed of educational and cultural institutions, professional scholars, and private individuals. Through grants, fieldwork and field schools, ARCE&rsquo;s partnership with Egyptians contributes to the shared goal of
 
 
 cultural heritage preservation. Over the years, ARCE&rsquo;s strong relationship with the Ministry of
 
 
 Antiquities (MOA) (formerly the Supreme Council of Antiquities) has ensured the success
 
 
 of our work together.
 
 
 
 
 
 JOB DUTIES
 
 
 
 Marketing Development &amp; Program Management
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;Responsible for all ARCE digital and print content related to marketing and promotions.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Develops marketing materials for special donor initiatives, e.g., year-end fundraising acquisition campaigns, specific cultural preservation project appeals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Analyzes conversion and click-through data to determine the highest performing donor groups and the effectiveness of marketing and fundraising methods and materials.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Oversees editorial content and marketing messaging to ensure consistent brand and messaging.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Monitors and analyzes which marketing methods yield the best results, including online advertising, email, and social marketing.
 
 
 
 Communications &amp; Public Outreach Direction
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;Exercises overall direction of ARCE messaging in collaboration with stakeholders.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Responsible for the content of the ARCE website, social media, direct email messaging, digital products, and print media.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Assures consistency in style and quality of written content from a wide variety of sources. Develops new content and identifies new sources for content relevant to enhancing the ARCE brand and mission.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Develops new methods to increase public awareness and response to ARCE platforms for both research and fundraising activities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Directly supervises Communications Associates and Graphic Designer.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Media coordination for events.
 
 
 
 Strategic Planning
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;Designs and implements a Content Strategy to govern ARCE editorial products.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Develops a Strategic Digital Vision to define the landscape for ARCE&rsquo;s digital presence.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Determines quantifiable metrics and measurements to monitor and assess the organization&rsquo;s ongoing path to achieving its strategic goals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;Assists in grant and contract application processes, specifically in marketing the project and promoting the ARCE brand.
 
 
 
 
 
 
 
 If you're interested to apply, please send your updated resume and Cover Letter to recruitment@arce.org
 
 
 
</div>

Communications Manager

Breadfast

<div>
 
 
 Role Objectives
 
 
 
 
 
 
 The Social Media Manager is responsible for driving Breadfast&rsquo;s social media and digital content strategy, ensuring our brand presence is engaging, consistent, and aligned with business objectives. This role manages the social media team and works cross functionally with creative and performance marketing.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Develop platform-specific strategies (Meta, TikTok, Snapchat, LinkedIn, etc.) to increase reach, engagement, and conversion.
 </li>
 <li>
 Create content calendars integrating brand campaigns, product launches, and engagement initiatives.
 </li>
 <li>
 Collaborate with Performance Marketing to align paid social campaigns with organic efforts.
 </li>
 <li>
 Lead the content creation process, ensuring brand tone, style, and visual guidelines are met.
 </li>
 <li>
 Manage social media specialists, providing clear direction, deadlines, and quality standards.
 </li>
 <li>
 Coordinate with the Design Team for creative asset production.
 </li>
 <li>
 Track KPIs such as engagement rate, CTR, conversions, and follower growth.
 </li>
 <li>
 Analyze campaign performance, identify trends, and recommend optimizations.
 </li>
 <li>
 Stay updated on platform changes and competitor activities to adjust strategy proactively.
 </li>
 <li>
 Work closely with Influencers Lead for coordinated influencer and social campaigns.
 </li>
 <li>
 Support PR initiatives by amplifying earned media and partnerships through social channels.
 </li>
 </ul>
 
 
 
 
 
 Required education, knowledge, and skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or related field.
 </li>
 <li>
 7+ years in social media management, with 2+ years in a leadership role.
 </li>
 <li>
 Strong understanding of both paid and organic social media strategies.
 </li>
 <li>
 Excellent project management and content planning skills.
 </li>
 </ul>
</div>

Social Media Manager

Common Thread Collective

<div>
 CUSTOMER RETENTION STRATEGIST
 
 
 
 Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value &amp; Service at this Price"
 
 
 
 
 We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.
 
 
 
 In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives&mdash;using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
 
 
 Your impact goes far beyond managing email programs&mdash;you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.
 
 
 You also act as a strong advocate for CTC's unique retention methodology and the tools that support it.
 
 
 As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.
 
 
 You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle "Everyday in Every Play, Count on Me"&mdash;embracing accountability, striving for excellence, and consistently delivering results that matter.
 
 
 
 WHAT WE LOOK FOR
 
 
 
 
 This place isn't for everyone, but it might be for you if&hellip;
 
 
 
 
 Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
 
 
 
 
 To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions&hairsp;&mdash;&hairsp;from recruiting, to hiring, to raises, to promotions, to how we spend our time and money&hairsp;&mdash;&hairsp;in the direction of three committed values.
 
 
 
 
 We recognize these values aren't for everyone.
 
 
 
 
 They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
 
 
 
 
 AUTODIDACT
 
 
 
 <ul>
 <li>
 Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
 </li>
 <li>
 Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
 </li>
 <li>
 Demonstrates resourcefulness, and independently refine your skills without being prompted.
 </li>
 <li>
 Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
 
 
 </li>
 </ul>
 
 UNIMPEACHABLE CHARACTER
 
 
 
 <ul>
 <li>
 Embodies a character that inspires pride in both personal and professional associations.
 </li>
 <li>
 Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
 </li>
 <li>
 Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
 </li>
 <li>
 Values constructive feedback and integrates it, understanding nothing great is built without feedback.
 
 
 </li>
 </ul>
 
 COMPETITIVE GREATNESS
 
 
 
 <ul>
 <li>
 Performs at their best when it matters most, The Enjoyment of Hard Challenges.
 </li>
 <li>
 Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
 </li>
 <li>
 Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
 </li>
 <li>
 Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
 
 
 </li>
 </ul>
 
 Minimum Experience Requirement
 
 
 
 <ul>
 <li>
 At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
 </li>
 <li>
 A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 
 NECESSARY SKILLS
 
 
 
 
 KICK OFF PERIOD
 
 
 
 <ul>
 <li>
 Be willing to put in the hard work required and be hungry enough to go through the kick off.
 </li>
 <li>
 Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
 </li>
 <li>
 The ability to take feedback and implement it fast.
 </li>
 <li>
 Finish the work to the fullest with quality and on time.
 </li>
 <li>
 Perseverance.
 </li>
 <li>
 Remember and learn from the repetitive doing of the exercises.
 
 
 </li>
 </ul>
 
 ONBOARDING
 
 
 
 <ul>
 <li>
 Align with the team and contribute to the team called Brain Trust for Ideas across clients.
 </li>
 <li>
 Manage, align &amp; work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
 </li>
 <li>
 Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
 </li>
 <li>
 Upkeep of data integrity of your clients across Statlas and other tracking tools.
 </li>
 <li>
 Be responsible for the execution of the Prophit system for your clients
 </li>
 <li>
 Building an Email Forecast for your clients
 </li>
 <ul>
 <li>
 Utilizing a Growth map using the Prophet System
 </li>
 <li>
 Data Analysis required during analysis of past campaigns and flows etc
 </li>
 <li>
 Marketing calendar alignment and upkeep with clients
 </li>
 </ul>
 <li>
 The Monthly Execution and Actualisation vs the Forecast.
 </li>
 <ul>
 <li>
 You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
 </li>
 </ul>
 <li>
 Combine data analysis and feedback from clients to develop strategic plans for the future.
 </li>
 <li>
 When it's time to pivot you are among the first early adopters
 </li>
 <li>
 Take a lead in situations that present any obstacle to execution.
 </li>
 <li>
 An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
 </li>
 <li>
 Responsible for the implementation of CTC's Email and SMS best practices
 </li>
 <li>
 Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
 </li>
 <li>
 Upkeep and management of our ideologies and processes throughout the account.
 </li>
 <li>
 Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
 </li>
 <li>
 Implementing tests in your accounts in an effort to beat your best-performing campaigns.
 
 </li>
 </ul>
 
 ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
 
 
 
 <ul>
 <li>
 Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
 </li>
 <li>
 Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
 </li>
 <li>
 Ensuring alignment with the client vs the forecast &amp; strategy
 </li>
 <li>
 Ensuring above benchmark client satisfaction rate feedback
 </li>
 <li>
 Ensuring following the Prophit system execution to 100% within the timeline required.
 </li>
 <li>
 Ensuring all the work is delivered based on the timeline assigned with optimal quality &amp; attention to detail.
 
 
 </li>
 </ul>
 
 Client Communication
 
 
 
 <ul>
 <li>
 You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
 </li>
 <li>
 Responsible for sending daily performance updates to the client
 </li>
 <li>
 Ensure alignment across Strategy and Forecast with the client for every week of the month.
 </li>
 <li>
 Providing weekly updates via Slack.
 </li>
 <li>
 Report where required, collaborating with Growth Strategists and Media Buyers.
 
 
 </li>
 </ul>
 
 CONTRIBUTING BACK
 
 
 
 <ul>
 <li>
 Contributing your learnings back to the system for feedback and continuous improvement.
 </li>
 <li>
 Contributing &amp; collaborating in ideas and learning across teams.
 </li>
 <li>
 Contributing to ideas and learning in future company content production.
 
 
 </li>
 </ul>
 
 NEXT-LEVEL SKILLS
 
 
 
 
 Communication Skills
 
 
 
 <ul>
 <li>
 Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
 </li>
 <li>
 Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
 </li>
 <li>
 Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
 
 
 </li>
 </ul>
 
 Great Data Analysis skills
 
 
 
 <ul>
 <li>
 Strong raw talent for data analysis, with an eagerness to learn and improve.
 </li>
 <li>
 Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
 
 
 </li>
 </ul>
 
 Past Experience
 
 
 
 <ul>
 <li>
 Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
 </li>
 <li>
 A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
 
 
 </li>
 </ul>
 
 Critical Thinking
 
 
 
 <ul>
 <li>
 Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
 </li>
 <li>
 Naturally adept at dissecting issues and proposing practical, impactful solutions.
 
 
 </li>
 </ul>
 
 Impact
 
 
 
 <ul>
 <li>
 Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
 </li>
 <li>
 Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
 </li>
 <li>
 Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
 
 
 </li>
 </ul>
 
 Results
 
 
 
 
 You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
 
 
 
 <ul>
 <li>
 Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
 </li>
 <li>
 Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
 </li>
 <li>
 Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
 </li>
 <li>
 Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
 </li>
 <li>
 Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
 </li>
 <li>
 Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
 </li>
 <li>
 Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
 </li>
 <li>
 Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
 
 
 </li>
 </ul>
 
 DOMAIN
 
 
 
 
 MANAGEMENT
 
 
 
 <ul>
 <li>
 Your supervisor would be Josh Tay, The Director of Retention.
 </li>
 <ul>
 <li>
 As a Customer Retention Strategist, you'll report directly to Josh &mdash; a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he's worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that's his promise to you, no matter if you've worked with him for 1 month, 1 year or 5 years
 
 </li>
 </ul>
 </ul>
 Working under Josh's guidance will push you to your limits in the best possible way. He models the value of "do whatever it takes to be the absolute best", and learning from him means you'll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.
 
 
 
 JOB SCOPE
 
 
 
 <ul>
 <li>
 Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
 </li>
 <li>
 Write briefs and ensure the rest of the team is able to execute on it
 </li>
 <li>
 Complete reports with a high degree of accuracy, checking against multiple data points
 </li>
 <li>
 Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
 </li>
 <li>
 Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
 </li>
 <li>
 Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
 </li>
 <li>
 Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
 </li>
 <li>
 This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
 </li>
 <li>
 Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
 
 
 </li>
 </ul>
 
 WHAT'S IN IT FOR ME?
 
 
 
 
 SALARY RANGE
 
 
 
 <ul>
 <li>
 First 30 days &ndash; $1.5K (Part-time transition phase)
 </li>
 <ul>
 <li>
 Give notice at your current job (if applicable)
 </li>
 <li>
 Participate in daily training for the first 15 days
 </li>
 <li>
 Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
 
 </li>
 </ul>
 </ul>
 
 Days 31&ndash;60 &ndash; $3K (Full-time start)
 
 
 
 <ul>
 <li>
 Transition to full-time
 </li>
 <li>
 Begin managing your first 3 client accounts independently
 
 
 </li>
 </ul>
 
 Days 61&ndash;90 &ndash; $4&ndash;5K + performance bonuses
 
 
 
 <ul>
 <li>
 Continue growing your portfolio
 </li>
 <li>
 Earn bonuses based on hitting revenue targets
 </li>
 <li>
 Negotiate your term contract annually
 
 
 </li>
 </ul>
 
 This will depend on the amount of clients and the quality of work.
 
 
 
 
 Growth, Transparency, and Fairness in Career Development
 
 
 
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 Progress is Clearly Defined
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 Depends primarily on your experience with the system &amp; quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
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 Fairness and transparency are prioritized
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 Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
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 Pay transparency is upheld for all team members
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 With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
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 My Commitment to You:
 
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 You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
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 We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
 
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 Location &amp; Environment
 
 
 
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 Fully remote with the ability to pick your schedule.
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 Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
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Customer Retention Strategist

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