project manager

finance manager

account manager

accounts manager

administration manager

contract manager

Barqtron Engineering Solutions

Purpose of the PositionTo independently evaluate commercial, contractual, procurement, and financial activities of EPC projects and corporate operations, ensuring compliance with company policies, contractual obligations, financial regulations, and internal control requirements while safeguarding the company's financial and commercial interests.Key ResponsibilitiesCommercial Audits<ul><li>Audit tendering, bidding, contract administration, and change order processes.</li><li>Review contract compliance, claims, variations, and subcontract management.</li><li>Assess commercial risks affecting project profitability.</li></ul>Financial Audits<ul><li>Audit project budgets, cost controls, expenditures, revenue recognition, and cash flow.</li><li>Review accounts payable, accounts receivable, and project financial reporting.</li><li>Verify compliance with accounting standards and company financial policies.</li></ul>Procurement Audits<ul><li>Review procurement planning, vendor selection, bid evaluations, purchase orders, and payment processes.</li><li>Verify procurement complies with approved policies and delegated authority limits.</li></ul>Internal Controls<ul><li>Evaluate the effectiveness of financial and commercial internal controls.</li><li>Review segregation of duties, approval authorities, and compliance with company procedures.</li><li>Identify control weaknesses and recommend improvements.</li></ul>Risk Management<ul><li>Identify commercial, financial, contractual, procurement, taxation, and fraud risks.</li><li>Conduct investigations into irregularities where required.</li><li>Recommend mitigation strategies and monitor implementation.</li></ul>Reporting<ul><li>Prepare audit reports, risk assessments, and management presentations.</li><li>Track corrective actions until closure.</li><li>Support the development of the annual audit plan.</li></ul>Qualifications<ul><li>Bachelor's degree in Accounting, Finance, Commerce, Business Administration, or a related field.</li><li>Professional qualification such as CA (part qualified), ACCA (Part qualified), CIA, or CMA (part qualified) is preferred.</li></ul>Experience<ul><li>8&ndash;12 years of experience in Internal Audit, Finance, Commercial Management, Cost Control, or Contract Management within an EPC or project-based organization.</li><li>Experience in auditing EPC contracts, procurement, and project finance is highly desirable.</li></ul>Skills<ul><li>Strong knowledge of EPC contracts, procurement, project costing, and financial controls.</li><li>Understanding of IFRS/local accounting standards and internal audit methodologies.</li><li>Experience with ERP systems</li><li>Strong analytical, negotiation, communication, and report-writing skills.</li><li>High ethical standards and the ability to maintain confidentiality and independence.</li></ul>Work Location: In person

Commercial & Financial Auditor

Marine Traders Pvt Ltd

Key ResponsibilitiesCost &amp; Contract Management● Prepare cost estimates, budgets, and Bills of Quantities (BOQs) at each project stage &mdash; feasibility, design development, and tender● Carry out quantity take-offs from architectural, structural, and MEP drawings● Conduct value engineering to optimize cost without compromising design intent or quality● Prepare and evaluate tender documents; assist in contractor/vendor selection● Verify contractor bills, interim payment certificates, and site measurements● Track project cost against budget and flag variances early to management● Maintain rate analysis and keep a current database of material and labor costs● Support claims, variations, and final account settlementArea &amp; Market Surveys● Conduct on-ground surveys of the areas where company plots/land are located● Assess what type of developments (residential, commercial, mixed-use) are currently being built or planned in the surrounding area● Gather current market rates &mdash; what nearby property is selling or renting for &mdash; to benchmark against project assumptions● Profile the general demographic/socioeconomic character of the area (the kind of residents, businesses, and foot traffic the location attracts), to inform positioning and pricing decisions● Compile findings into clear, structured reports for management and the design team, with photos, comparable rates, and a summary recommendation● Flag any shifts in the local market (new competing developments, changing rates, infrastructure changes) that could affect an ongoing or planned project.Requirements● Bachelor&rsquo;s degree in quantity surveying, Civil Engineering, or a related field (DAE + strong experience also considered)● 6&ndash;8 years of relevant experience, ideally with a real estate developer or construction company handling commercial projects● Strong command of quantity take-offs, BOQ preparation, and cost estimation● Working knowledge of AutoCAD (for reading/measuring drawings) and MS Excel; familiarity with estimation software is a plus● Comfortable spending time in the field &mdash; visiting sites and surrounding neighborhoods, not just working from drawings in the office● Strong market awareness and the ability to read a neighborhood quickly &mdash; its development trends, price points, and resident profile● Good analytical, negotiation, and report-writing skills● Ability to communicate cost and market findings clearly to both technical (architects, engineers) and non-technical (management, sales) stakeholders● Own conveyance preferred, given the fieldwork/site-visit component of the roleJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Expected Salary?</li><li>Current Salary?</li><li>Willing to travel to Korangi?</li><li>Mention / attach your portfolio.</li></ul>Work Location: In person

Quantity Surveyor

The Citizens Foundation (TCF)

<ul><li>Responsible for on-site supervision of construction and maintenance projects. Handling of all construction and post-construction issues. Ensure quality compliance at all levels.</li><li>Knowledge of soil, topography, structural designs etc.</li><li>Execute work as per design &amp; contract, awarded by the Engineering Department.</li><li>Responsible for quality assurance at site.</li><li>On site handling of construction &amp; post-construction matters.</li><li>Ensure smooth progress &amp; timely completion of projects within budget &amp; quality standards.</li><li>Execute the maintenance work as per TCF standards and scope.</li><li>Report cost and scope variance at site in case of deviation observed.</li><li>Skilled in preparing BOQs and BBS.</li><li>Ensure construction is carried out as according to required design &amp; quality.</li><li>Conduct land surveys in coordination with region/area teams within the assigned districts and prepare land survey reports.</li><li>Supervise new construction and maintenance works.</li><li>Ensure timely completion of milestones and follow-up with contractors in case of delays.</li><li>Overseeing verification of bills and validation of compliance to TCF drawings, specification and standards.</li><li>Check and record measurements of work done at site.</li><li>Conduct soil testing and other quality related testing as per contract condition.</li><li>Prepare punch list after field inspection.</li><li>Prepare and present timely reports to the line manager in case of any change in scope or cost.</li><li>Carry out any other tasks assigned by the Line Manager.</li></ul>Required Skills<ul><li>Supervise daily construction site activities and ensure work is completed as per specifications.</li><li>Knowledge of quantity surveying (BOQ &amp; BBS) is preferred</li><li>Ability to interpret and read arch, structural, electrical &amp; plumbing drawings.</li><li>Skilled in construction methods, materials, and safety practices.</li><li>Proficiency in MS Office and construction management software.</li><li>Strong leadership, communication, and problem-solving skills.</li></ul>EducationBachelors in Civil Engineering/BTech/DAEExperienceMinimum 3-5 years of relevant experience in building construction for BE Civil Engineer Minimum 5-7 years of relevant experience in building construction for BTech Minimum 7-10 years of relevant experience in building construction for DAEApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Assistant Project Manager – Sargodha

92 Real Estate

Role overview:Key responsibilities:&middot; To review and generate all VAC reports, to manage VAC KPIs, SLAs&middot; To act as mentor and leader for all VAC staff and ensure smooth functioning of center&middot; To Manage logistics and delivery of passports to consulate / Applicants etc.&middot; To ensure TAT, quality, contract compliances, security and workforce requirements is met as per mission agreed standards&middot; To evaluate and transform feedback into opportunities (or threats if any), convince senior management to optimize (or safeguard) function and performance of VAC&middot; To act as back-up of Senior Manager Operations or Head of Operations in his absence during&middot; To maintain energetic and welcoming environment for all customers, visitors (mission, VFS representatives, QA auditors) and employees.&middot; To design, conduct and coordinate training of new and existing staff as and when required.&middot; Travel outstation for business requirements as and when assigned&middot; To prepare and conduct scheduled operations related audit and ensure 100% compliance&middot; To ensure 100% compliance of application submission process as per VAF (visa application form) and training guides&middot; Manage Value Added Services and ensure that options are put forth to the applicants&middot; To ensure &ldquo;Clear Desk Policy&rdquo; is followed and extra documents, pictures of the applicants are trashed/destroyed timely in routine.&middot; To ensure TAT / SLAs are met&middot; Vetting of Translated documents as per mission's requirements (Applicable for Language Expert / AM)&middot; To ensure zero safety incidents&middot; To ensure complete data accuracy without errors&middot; Ensure maximum customer satisfaction&middot; To ensure operations are run as per compliance&middot; To ensure that the business meets and exceeds its monthly/annual revenue targets&middot; To ensure maximum efficiency at minimal cost&middot; To ensure retention of current businesses&middot; To ensure completion of 100% trainings for own self and the team.&middot; Extended working hoursIndicative KRA's/Budgetary and Revenue Responsibilities&middot; Productivity - Targets met as prescribed in Team KPI.&middot; Customer satisfaction (Applicants) - Complaints - Targets met as prescribed in Team KPI.&middot; &middot; &middot; Adherence to TAT - Targets met as prescribed in Team KPI.&middot; Completion of WB Projects Completion&middot; Attending training programs. Ensure all trainings scheduled by HR are attended&middot; Error Monitoring &mdash; To reduce be number of errors on a daily basis, maintains Error&middot; Log, as applicable.&middot; Updates Productivity &amp; VAS Conversion Grid &mdash; to track performance on a daily basis.&middot; Targets met as prescribed in Team KPI.&middot; Ensures adequate Surveys are completed, Target achieved, as per Team KPIKey Interactions within and outside of Gerry's VisaApplicantsHead of OperationsVendorsRegional ManagerInternal Gerry's Visa EmployeesIT &amp; HR DepartmentLogisticsVFS GlobalAuditorsCompetencies/personal attributes Organizational Competencies:<ul><li>Quality &amp; Service Orientation</li><li>Teamwork &amp; Collaboration</li><li>Diversity Sensitivity</li><li>Personal &amp; Professional Development</li><li>Delivering Results</li><li>Communication</li><li>Networking</li><li>Leadership</li></ul>Functional Competencies:<ul><li>Good Communication skills in English [Verbal &amp; Written]</li><li>People Management</li><li>Problem solving &amp; I\Multitasking skills</li><li>Self-Motivated and Self Directed</li></ul>Experience &amp; Skills:&middot; 5+ year of experience in a leading role in customer services department / function&middot; In-depth knowledge of reporting&middot; Excellent hands-on knowledge of MS office,&middot; Ability to enhance procedures and methods to in&lsaquo;irease productivity &amp; cost effectiveness&middot; Good communication skills (additional fluency in regional language is a plus)Education &amp; Qualifications: BA/ BBA/ BSc; MBA/MS will be a plusApplication Question(s):<ul><li>The office is located at FTC Building Shah re Faisal .</li><li>Your residing area ?</li><li>Expected Salary ?</li></ul>Work Location: In person

Operation Manager

Air Arabia

<div>
 
 Job Purpose
 
 
 
 
 We have an exciting opportunity to share from our group company, Fly Jinnah - Pakistan's newest airline. We are currently seeking skilled A320 Type-rated Foreign/Expat pilots to join our Pilots team on a fixed-term contract.
 
 
 
 
 Contract Specification
 
 : Only open for eligible foreign nationals.
 
 
 
 Contract Duration
 
 
 
 <ul>
 <li>
 15-months fixed period contract renewable on mutual agreement for further period.
 </li>
 <li>
 Approx 3 months initial training followed by 12 months of flying duties.
 
 
 </li>
 </ul>
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Flies the assigned aircraft from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights.
 </li>
 <li>
 Ensures that assigned flights are conducted in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
 </li>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
 </li>
 <li>
 Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Ensures, within the safety constraints as detailed in the relevant sections of the Airline&rsquo;s Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
 </li>
 <li>
 Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Appropriate ATPL License is a must.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried for the Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 4000 hours of flying an aircraft,
 </li>
 <li>
 A minimum of 800 hours as PIC on Airbus 320 is required.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of implementing policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Cost-oriented, possesses effective problem-solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to both results and details.
 
 
 </li>
 </ul>
 
 Salary And Benefits
 
 
 
 
 Monthly Salary During the Initial Training:
 
 
 
 <ul>
 <li>
 During the Training period (Until the Final Line Check) you will be paid AED 22,000 (Equivalent to US$6,000) (Net Salary) / per month (Pro-rated for the part of the month) plus Per diem.
 
 
 </li>
 </ul>
 
 Monthly Salary after Training / Final Line Check: (For Up to 60 Block hours in a month)
 
 
 
 <ul>
 <li>
 AED 33,800 (Equivalent to US$ 9,200) / per month (Net Salary) plus Per Diem
 
 
 </li>
 </ul>
 
 Flying Pay Above 60 Block Hours In a Month
 
 
 
 <ul>
 <li>
 Every block hour above 60 Block hours in a month will be paid @ AED. 475 (Equivalent to US$ 130)
 
 
 </li>
 </ul>
 
 Per Diem
 
 
 
 <ul>
 <li>
 AED 184 (Equivalent of US$ 50) per day (On an average of US$ 1,500 per month), will be paid towards food and other miscellaneous expenses.
 
 
 </li>
 </ul>
 
 Accommodation
 
 
 
 
 Salary and Benefits (contd.)
 
 
 
 You will be provided with suitable hotel accommodation on a Bed &amp; Breakfast basis at the base of operation and layover stations for the full duration of the contract. In addition, personal laundry at the Hotel &ndash; 4 pieces of clothes per day.
 
 
 
 Transportation
 
 
 
 <ul>
 <li>
 You will be provided with suitable ground transportation from Accommodation to and from Airports/Office for all rostered flight duties.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 <ul>
 <li>
 The company shall arrange and pay for economy class tickets at the commencement and end of the contract along with up to 50 kilos of baggage allowance.
 </li>
 <li>
 Unlimited standby tickets on Air Arabia group network during the contract period.
 </li>
 <li>
 After completion of 6 months, you will be eligible for MYID travel benefits.
 
 
 </li>
 </ul>
 
 Uniforms / Laundry
 
 
 
 <ul>
 <li>
 You will be provided with uniforms and laundry service for the duration of the contract.
 
 
 </li>
 </ul>
 
 Roster &amp; Day Off
 
 
 
 <ul>
 <li>
 You are entitled to 30 calendar days of Annual Leave Vacation (ALV) per completed year of service (accruing at 2.5 days per month).
 </li>
 <li>
 Paid vacation is granted following the successful completion of initial training and Line Flying release in the UAE, as well as upon the start of regular rostered flying duties in Pakistan.
 </li>
 <li>
 Your paid vacation days will be combined with rostered OFF days each month, guaranteeing a minimum of seven consecutive free-of-duty days (Paid Vacation + OFF days) per month
 </li>
 </ul>
</div>

Captain - Fixed-Term Limited Contract UAE (Pakistan)

Committee for the Welfare of Prisoners

<div><div><div><div>Posted date</div> <div>6th July, 2026</div> <div>Last date to apply</div> <div>31st July, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Karachi</div>
</div> 
<div><div>Category</div> <div>Legal officers &amp; Practitioners
</div></div> 
<div><div>Type</div> <div>Contractual</div> <div>Position</div> <div>1</div></div></div></div><div></div>
 <div>Position Summary

The Litigation Manager is responsible for strengthening the effectiveness, quality, and efficiency of the organization's litigation and legal aid interventions through performance management, data-driven decision-making, and technology-enabled processes. The role oversees litigation performance monitoring, legal quality assurance, operational excellence, analytics, and strategic reporting while supporting a streamlined Monitoring &amp; Evaluation (M&amp;E) framework for litigation activities.

The position also leads the responsible adoption of Artificial Intelligence (AI) and digital technologies to improve legal research, document drafting, case analysis, workflow automation, reporting, and organizational knowledge management. Working closely with litigation teams, programme leadership, and senior management, the Litigation Manager drives continuous improvement, innovation, and evidence-based decision-making across the organization's litigation portfolio.

Key Responsibilities

1. Litigation Performance, Quality Assurance &amp; Operational Excellence
<ul>
<li>Monitor the complete litigation lifecycle and identify opportunities to improve efficiency, quality, and client outcomes.
</li>
<li>Establish performance standards and quality assurance mechanisms for legal documentation and litigation practices.
</li>
<li>Review litigation trends and recommend improvements to case management processes and legal strategies.
</li>
<li>Ensure litigation activities remain aligned with organizational priorities and strategic objectives.
</li>
<li>Develop operational dashboards and performance reports for management.
</li>
<li>Promote consistency, accountability, and continuous quality improvement across litigation operations.
</li>
</ul>2. Strategic Leadership &amp; Departmental Development
<ul>
<li>Develop and implement strategic plans for the Litigation Department aligned with organizational priorities.
</li>
<li>Identify operational gaps and recommend structural improvements to strengthen litigation delivery.
</li>
<li>Drive innovation and continuous process improvement to enhance departmental effectiveness.
</li>
<li>Support organizational planning by providing strategic recommendations based on litigation performance and emerging legal trends.
</li>
</ul>3. Litigation Performance Monitoring &amp; Reporting
<ul>
<li>Develop and maintain litigation KPIs, operational metrics, and reporting frameworks.
</li>
<li>Maintain an effective litigation performance monitoring system.
</li>
<li>Conduct periodic performance reviews and identify trends requiring management intervention.
</li>
<li>Monitor implementation of management decisions arising from performance reviews.
</li>
<li>Support donor reporting and senior management reporting through accurate litigation performance data.
</li>
</ul>4. Data Analytics &amp; Business Intelligence
<ul>
<li>Analyze litigation data to identify trends, bottlenecks, success factors, and organizational risks.
</li>
<li>Prepare monthly, quarterly, and annual analytical reports with actionable recommendations.
</li>
<li>Develop dashboards using AI, Business Intelligence (BI), and data visualization tools.
</li>
<li>Support evidence-based decision-making through data analysis and predictive insights where appropriate.
</li>
</ul>5. Artificial Intelligence &amp; Digital Transformation
<ul>
<li>Promote responsible use of AI technologies to improve legal research, document drafting, contract review, knowledge management, and reporting.
</li>
<li>Identify opportunities to automate repetitive legal and administrative processes through AI and digital technologies.
</li>
<li>Design AI-assisted workflows while ensuring compliance with confidentiality requirements, donor obligations, and organizational policies.
</li>
<li>Train and mentor staff on the effective and responsible use of approved AI platforms and digital productivity tools.
</li>
<li>Evaluate emerging AI technologies and recommend solutions that improve operational efficiency and service delivery.
</li>
</ul>6. Capacity Building &amp; Team Development
<ul>
<li>Conduct training on litigation quality standards, reporting practices, digital tools, and AI-enabled workflows.
</li>
<li>Strengthen staff capabilities in litigation analytics, performance reporting, and technology adoption.
</li>
<li>Facilitate organizational learning by documenting and sharing best practices.
</li>
<li>Lead, mentor, and develop litigation teams, including senior advocates, litigation associates, and legal staff.
</li>
<li>Manage team performance by setting objectives, providing constructive feedback, and supporting professional growth.
</li>
</ul>7. Collaboration &amp; Cross-Functional Coordination
<ul>
<li>Work closely with legal teams, programme managers, IT, and senior management to improve litigation performance.
</li>
<li>Coordinate litigation data collection and reporting across all offices.
</li>
<li>Support organizational planning through reliable litigation analytics and operational insights.
</li>
<li>Foster effective collaboration between legal, programme, finance, technology, and support functions.
</li>
</ul>8. Risk Management &amp; Continuous Improvement
<ul>
<li>Identify legal, operational, and organizational risks affecting litigation performance.
</li>
<li>Recommend process improvements based on performance data, operational reviews, and lessons learned.
</li>
<li>Support management in strengthening litigation risk mitigation strategies.
</li>
<li>Promote innovation and continuous improvement across litigation operations.
</li>
</ul>Required Qualifications

Education

Mandatory
<ul>
<li>Bachelor's Degree in Law (LL.B.) from a recognized institution.
</li>
</ul>Preferred
<ul>
<li>Master's Degree in Law (LL.M.) or a relevant specialization such as Human Rights Law, Criminal Justice, or Constitutional Law.
</li>
<li>Professional certifications in Leadership, Legal Management, or Project Management will be an added advantage.
</li>
</ul>Professional Membership
<ul>
<li>Valid licence to practice law with the relevant Bar Council.
</li>
<li>Active membership of professional legal bodies or advocacy networks will be preferred.
</li>
</ul>Experience

Mandatory
<ul>
<li>Minimum 8&ndash;10 years of progressive litigation experience before higher and lower courts.
</li>
<li>At least 3&ndash;5 years in a leadership, managerial, or supervisory role within a litigation department, legal aid organization, NGO, or law firm.
</li>
</ul>Technical Competencies
<ul>
<li>Litigation Operations Management
</li>
<li>Litigation Performance Management
</li>
<li>Legal Quality Assurance
</li>
<li>Performance Analytics &amp; Reporting
</li>
<li>Legal Technology
</li>
<li>Artificial Intelligence for Legal Practice
</li>
<li>Prompt Engineering for Legal &amp; Administrative Work
</li>
<li>Process Automation
</li>
<li>Microsoft 365 Copilot or equivalent AI productivity tools
</li>
<li>Business Intelligence &amp; Data Visualization
</li>
<li>Advanced Microsoft Excel
</li>
<li>Legal Case Management Systems</li></ul></div>
 <div>Apply By:

 Application Process
Interested candidates may apply by clicking the link given below, attaching updated resume and Cover Letter (maximum one page highlighting their suitability for the role) is must:
Apply Now: https://forms.gle/BHaG8kkJanjXqKmh8
Application Deadline: July 31st, 2026
<ul>
<li>Only shortlisted candidates will be contacted.</li>
<li>The Committee for the Welfare of Prisoners (CWP) is an equal opportunity employer and encourages applications from women, persons with disabilities, and candidates from underrepresented communities.</li>
<li>CWP is committed to safeguarding and the prevention of sexual exploitation and abuse (PSEA). All employees are expected to comply with the organization's Code of Conduct and Safeguarding Policy as a condition of employment.</li></ul></div>

Litigation Manager

FrieslandCampina

Beschrijving van de vacature
 Functietitel: Manager Customer Services
 Vacaturelocatie (kort): Karachi Ho, PAK, 75600
 
Discipline: Sales & Marketing
 Career Site Contract Hours: 32-40
 #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Solliciteer direct
 Koptekst voor beschrijving van de vacature: We are seeking an experienced Senior Customer Services Manager to lead customer service operations, drive process excellence, and ensure compliance with organizational policies and internal controls. The role is responsible for budget planning and management, SOP enhancement, cross-functional coordination, audit and ICF compliance, and delivering high-quality customer service while supporting the achievement of organizational and business objectives.
 Beschrijving van de vacature: The Senior Customer Services Manager is responsible for leading customer service operations by ensuring service excellence, operational efficiency, and compliance with organizational policies. The role includes budget planning and management, developing and improving Standard Operating Procedures (SOPs), overseeing customer appointment processes, and monitoring budget utilization in accordance with approved SOPs and authorization levels. The position ensures close cross-functional alignment and effective coordination with internal departments to support seamless operations, resolve departmental matters, and achieve organizational objectives. Additionally, the role is responsible for ensuring compliance with Internal Control Framework (ICF) requirements within sales functions, facilitating successful internal and external audits, and driving continuous process improvements to enhance customer satisfaction and operational performance.
 Voettekst voor beschrijving van de vacature: This position reports to the Head of Sales Operations – Dairy. To ensure the effective execution of all functional responsibilities and business objectives, the role is supported by a dedicated team structured to facilitate efficient operations, cross-functional coordination, and the successful delivery of departmental goals.Qualifications, Experience & Competencies: MBA, MPA, or Bachelor's degree in Business Administration, Management, Marketing, or a related discipline, with 8–10 years of progressive experience in customer services, sales operations, or sales support, including managerial responsibilities. The incumbent should possess a sound understanding of sales management practices, customer service operations, budget planning and control, SOP development, and compliance with internal controls and audit requirements. The role requires strong leadership, analytical thinking, and organizational capabilities, coupled with excellent follow-up, coordination, stakeholder management, presentation, and communication skills. Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook, is essential. The ideal candidate should demonstrate the ability to effectively manage multiple priorities, foster cross-functional collaboration, support senior management in strategic and operational initiatives, and drive continuous process improvement while maintaining a high level of professionalism, accountability, and customer focus.Position is HO-Karachi Based.
 #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Solliciteer direct
 Recruiter: Jahanzeb Shoukat
 Recruiter email: Jahanzeb.Shoukat@frieslandcampina.com
 Career Site Show Contact Details Recruiter: Ja
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Waarom jij bij ons wilt werken: 
Een inspirerend doel
 
Betere voeding voor de wereld en een goed inkomen voor onze boeren, nu en voor toekomstige generaties.
 
Een coöperatieve cultuur
 
Gekenmerkt door wereldwijde samenwerking, respect en gedeeld succes.
 
Een tastbare impact
 
Ruimte voor jouw ambitie, met autonomie en een duidelijke focus.
 
Jouw groei is onze groei
 
We investeren in jouw persoonlijke en professionele ontwikkeling via trainingen en opleidingen.
 
Heb je vragen?
 
Neem gerust contact op met onze recruiter
 
✉
 careers@frieslandcampina.com
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