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contract operations manager

Routres

<p><b>Routres International is an AI-powered digital commodities marketplace transforming the way global steel trade operates. By combining intelligent automation, real-time data, and intuitive user experience, we simplify procurement, optimize pricing, and accelerate deal-making for buyers and suppliers worldwide. Our platform enables faster transactions, transparent negotiations, and smart decision-making all within one unified digital ecosystem designed to bring efficiency, clarity, and innovation to the steel industry.</b></p><p><b>1. Role Summary</b></p><p>The Contract Operations Manager is responsible for overseeing the full lifecycle of commercial contracts and order management processes. This role ensures that all agreements are accurately prepared, reviewed, and negotiated in alignment with company policies and commercial objectives. Working closely with suppliers, logistics teams, and customers, the Contract Manager coordinates production timelines, shipment schedules, and delivery performance to guarantee operational accuracy and efficiency. The position also manages documentation, tracks order progress, resolves commercial and operational issues/claims, and provides regular reporting to support decision-making. A focus on risk mitigation, proactive problem-solving, and continuous process improvement is essential to drive optimal commercial and operational outcomes. This role works closely with all internal departments of the company: legal, operations, logistics, analytics, sales and procurement.</p><p><b>2. Responsibilities:</b></p><p><b>1. Marketplace Operations &amp; Order Fulfillment</b></p><p>&middot; Manage the complete lifecycle of buyer&ndash;supplier transactions on the marketplace, ensuring accuracy, transparency, and on-time execution.</p><p>&middot; Monitor key operational KPIs (order fulfillment rates, lead times, error rates)</p><p><b>2. Team Collaboration &amp; Leadership</b></p><p>&middot; Work closely with Sales, Procurement, Finance, Compliance, and Technology to align operational processes with business objectives.</p><p>&middot; Lead and coordinate a cross-functional operations team, including logistics, procurement support, and order management.</p><p>&middot; Oversee and coordinate day-to-day operational activities across the team.</p><p><b>3. Contract Negotiations &amp; Coordination &amp; Claims</b></p><p>&middot; Draft, review, and manage commercial contracts and related documentation in coordination with suppliers and customers. Ensure all terms align with company policies and commercial objectives.</p><p>&middot; Participate in negotiations with suppliers and customers to secure favorable terms, mitigate risks, and ensure compliance with internal guidelines.</p><p>&middot; Collaborate with suppliers, logistics teams, and customers to monitor production schedules, shipment timelines, and delivery performance.</p><p>&middot; Maintain complete and accurate records for all operational documents, including purchase orders, specifications, invoices, and shipment records.</p><p>&middot; Handle and document supplier and customer requests, modifications, and claims. Ensure claims are resolved efficiently and in accordance with company policies.</p><p><b>4. Reporting &amp; Process Improvement:</b><br/>Provide management with regular updates on order and contract status, identify potential risks or delays, and recommend process improvements to enhance operational efficiency.</p><p><b>Required Qualifications</b></p><p>&middot; <b>Bachelor&rsquo;s degree</b> in Law, International Trade, Business Administration, Supply Chain, Operations, or a related field.</p><p>&middot; <b>3+ years of experience</b> in operations, logistics, supply chain, or marketplace operations or trading companies</p><p>&middot; <b>Strong analytical skills</b>, with the ability to interpret KPIs, identify process inefficiencies, and propose data-driven improvements.</p><p>&middot; <b>Experience with digital tools</b>, including ERP systems, CRM platforms, workflow automation tools, and advanced Excel/Google Sheets.</p><p>&middot; <b>Knowledge of international trade and logistics</b>, including shipping terms, customs processes, and global supply chain workflows.</p><p>&middot; <b>Excellent communication skills</b>, with the ability to manage relationships and collaborate effectively with suppliers, clients, and cross-functional teams.</p><p>&middot; <b>Strong organizational and multitasking ability</b>, capable of handling multiple orders and projects simultaneously with high accuracy.</p><p>&middot; <b>Problem-solving and decision-making skills</b>, with a proactive and solution-oriented mindset to resolve operational issues quickly and efficiently</p><p>&middot; <b>Languages</b>: Fluency in English (Spanish is a plus) and willingness to travel when required.</p><p>Job Type: Full-time</p><p>Pay: 80,000.00TRY - 170,000.00TRY per month</p><p>Application Question(s):</p><ul><li>Do you have 3&ndash;5+ years of operations experience in steel, commodities, supply chain, logistics, or digital marketplaces?</li><li>Rate your experience managing the full contract lifecycle (drafting, reviewing, negotiating, execution).</li></ul><p>⭐ 1&ndash;5</p><ul><li>Do you have experience working with international suppliers or clients (Latin America, Europe, Asia)?</li></ul><p>✔ Yes / No</p><ul><li>Rate your proficiency in CRM tools, Excel, or Google Sheets for commercial analysis and reporting.</li></ul><p>⭐ 1&ndash;5</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: Hybrid remote in Ankara (Ankara)</p>

Contract Operations Manager

United Nations High Commissioner For Refugees (UNHCR)

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 20, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Senior Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>During the past 60 years, UNHCR and the Government of T&uuml;rkiye have been working together in close partnership. In 2013, T&uuml;rkiye adopted a new legislation, the Law on Foreigners and International Protection (LFIP) and established a central civilian authority in charge of procedures for foreigners. As the main partner of the Turkish State in the field of international protection, UNHCR T&uuml;rkiye provides support to the Presidency of Migration Management (PMM) and the relevant national institutions.
<br>
<br>
UNHCR Representation in T&uuml;rkiye operates through a Country Office based in Ankara, and through sub-offices and field offices in Gaziantep, Istanbul, Izmir, and Ankara, as well as field units.
<br>
<br>
Occupational Safety and Health Considerations
<br>
To view occupational safety and health considerations for specific duty stations, please visit this link:
<br>
https://wwwnc.cdc.gov/travel
<br>
<br>
The Senior Legal Associate will assist the Protection Unit in ensuring that protection standards, operational procedures and practices in protection delivery are in line with the international standards and will support the Unit in implementation of activities delivered in cooperation with Union of Turkish Bar Associations in legal aid field. She/he will assist in the preparation of legal advice and drafting of position papers and guidelines on pertinent legal and operational issues.
<br>
<br>
S/he will also work in constantly monitoring relevant legal developments and will provide recommendations to inform the Unit&rsquo;s advocacy and interventions to expand protection response and to ensure access to rights by refugees. The incumbent will be conducting researches and following the judicial developments at the national and regional level, will be expected to make briefing on legislative/judicial developments for the purpose of to feed into briefing kits and internal papers.
<br>
<br>
S/he will be supporting the preparation of legal materials that are shared with the national counterparts as recommendations. S/he will be engaged in preparing compilation of good practices and comparative charts on a broad spectrum of topics and reporting of the developments. Among tasks, s/he will be requested to provide assistance in UNHCR's legal publications, in dissemination of legal information on refugee law, in UNHCR's legal website and other legal advice as needed. The incumbent will also support the Unit&rsquo;s activities in strengthening the national capacity of relevant actors, including NGOs and lawyers through support organizing capacity-building activities through preparation of materials and presenting the topics. In this regard, s/he will represent the Office externally on protection doctrine and policy as needed and under the guidance by the Head of the Unit.
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<ul><li>Bachelor's or equivalent or higher in Law, Political Science, International Relations, Social Sciences or a related field.
</li></ul><br>
Required/mandatory:
<br>
<br>
<ul><li>Research and Analytical Thinking
</li><li>Planning and Organizing
</li><li>Stakeholder Management
</li><li>Data collection, compilation and reporting
</li><li>Strong drafting skills
</li><li>Accountability
</li><li>Client &amp; results orientation
</li><li>Commitment to continuous learning
</li><li>Judgement and decision making
</li><li>Negotiation and conflict resolution
</li><li>Organizational awareness
</li><li>Stakeholder management
</li><li>Excellent knowledge of Turkish and fluency in English
</li><li>Strong interpersonal and communication skills
</li><li>Ability to work in a team
</li></ul><br>
Desirable:
<br>
<ul><li>Knowledge of other UN languages is an asset.
</li><li>Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
</li><li>Completion of the UNHCR Learning programmes or specific training relevant to functions of the position.
</li><li>Good knowledge of UNHCR financial rules, procedures and processes.
</li><li>Good computer skills
</li><li>Prior exposure to UNHCR refugee operations and functions relating to office
</li></ul>administration and programme activities.
<br>
<br>
Minimum years of work experience
<br>
Minimum 2 years of relevant professional experience in protection, asylum, migration management, or related areas.
<br>
<br>
Language
<br>
Required: Turkish mother tongue and excellent command of English
<br>
Desirable: Any other UN language (C1)
<br>
<br>
Monitoring and Progress Controls
<br>
The incumbent will receive guidance from the Senior Protection Officer in the operation and will be under the direct supervision of the Assistant Protection Officer. UNHCR Manual, Operations Plans, UN, and UNHCR financial/budgetary rules and regulations will guide the work of the Project Associate. S/he is expected to stay abreast of the challenges posed to the region by the political context, the UN and humanitarian reform, and institutional developments.
<br>
<br>
Individual Contractor Agreements
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are accepted.
</li><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit &lsquo;UNHCR - Application and Selection&rsquo; page, at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Legal Associate

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 30, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Senior Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>Purpose and Scope of Assignment:
<br>
<br>
Concise and detailed description of activities, including measurable outputs and delivery dates, impact indicators (what qualitative and quantitative results would be achieved upon completion of individual contract), performance indicators (timelines, value of the service rendered in relation to the cost, timeliness), and work plan:
<br>
<br>
The incumbent provides hands-on database administration, data quality assurance, and system support for UNHCR operational data systems, including but not limited to RAIS, ProGres Cloud, TuranCore, and related local or interlinked databases. The role supports protection, programme, operations, and management colleagues by ensuring that databases remain reliable, secure, performant, and fit for operational use.
<br>
<br>
1. Database Administration and Maintenance
<br>
<br>
<ul><li>Conduct daily health checks of production databases, including disk space, connection counts, long-running queries, blocked processes, and job status.
</li><li>Monitor database fragmentation levels and perform index maintenance when thresholds are exceeded.
</li><li>Track table sizes and growth trends, identifying and flagging abnormal growth patterns.
</li><li>Perform routine clean-up of obsolete log tables, audit records, and temporary data in line with retention policies.
</li><li>Apply database patches and updates during approved maintenance windows, in coordination with DIST.
</li><li>Ensure test and development databases remain structurally aligned with production environments.
</li><li>Maintain a centralized database tracking log documenting changes, incidents, maintenance activities, and follow-up actions.
</li><li>Monitor outstanding database issues and escalate unresolved risks in a timely manner.
</li></ul><br>
2. Test Database Management and Tracking
<br>
<br>
<ul><li>Refresh test databases from production on agreed schedules (weekly or monthly, as required).
</li><li>Maintain records of test database refreshes, including dates, responsible staff, and encountered issues.
</li><li>Ensure that sensitive personal data is masked or anonymized in non-production environments, in line with UNHCR data protection policies.
</li><li>Monitor test database size and perform clean-up following completed testing cycles.
</li><li>Coordinate with developers and system owners prior to major changes to test environments.
</li></ul><br>
3. Data Quality and Data Integrity
<br>
<br>
<ul><li>Execute duplicate detection and validation checks on key datasets (e.g. cases, persons, documentation).
</li><li>Conduct routine data quality checks across systems such as TuranCore, RAIS, and ProGres Cloud.
</li><li>Address data inconsistencies reported by users or identified through validation scripts.
</li><li>Verify referential integrity between related tables and systems.
</li><li>Validate datasets against defined business rules and flag violations to data owners.
</li><li>Maintain a shared data quality issue log, tracking status and resolution progress.
</li></ul><br>
4. Backup and Recovery Support
<br>
<br>
<ul><li>Verify the successful completion of daily database backups and review backup logs.
</li><li>Support periodic restore tests to confirm the usability of backups.
</li><li>Coordinate with DIST on backup schedules, retention periods, and storage allocation.
</li><li>Maintain up-to-date documentation on backup and recovery procedures.
</li><li>Keep an inventory of backed-up databases, including scope, retention, and storage locations.
</li></ul><br>
5. Troubleshooting and User Support
<br>
<br>
<ul><li>Investigate failed SQL jobs and scheduled tasks, resolving issues or escalating recurring failures.
</li><li>Provide technical support to field offices on database connectivity and performance issues.
</li><li>Troubleshoot synchronization failures between interconnected systems (e.g. RAIS, ProGres Cloud, local databases).
</li><li>Maintain a log of recurring issues and contribute to identifying long-term solutions.
</li><li>Respond to urgent database-related incidents during working hours in coordination with supervisors.
</li></ul><br>
6. Reporting and Monitoring
<br>
<br>
<ul><li>Develop and maintain dashboards (e.g. Power BI) to monitor database health and performance indicators.
</li><li>Prepare weekly status reports covering backup status, job failures, storage usage, and pending issues.
</li><li>Support the configuration of alerts for critical incidents such as backup failures or low disk space.
</li><li>Track and analyse database performance trends over time.
</li></ul><br>
7. Scripting and Automation
<br>
<br>
<ul><li>Develop SQL and Python scripts to automate repetitive database administration and monitoring tasks.
</li><li>Support data extraction requests from operational units through scripted queries.
</li><li>Automate routine health check reports and anomaly detection processes.
</li><li>Develop scripts to identify data quality issues and unusual patterns.
</li></ul><br>
8. Documentation and Knowledge Management
<br>
<br>
<ul><li>Document database schemas, table relationships, and key data flows.
</li><li>Maintain and update SOPs for common procedures (e.g. backup restoration, test database refreshes).
</li><li>Keep an up-to-date inventory of all supported databases, including purpose, ownership, size, and backup arrangements.
</li><li>Document custom scripts with clear usage instructions to support continuity and knowledge transfer.
</li><li>Perform other related duties as required.<br>
</li></ul><br>
<br>
Monitoring and Progress Controls:
<br>
<br>
The Senior Information Management Associate works under the supervision of the DIMA Coordinator, providing day-to-day technical support and escalating complex issues as required.<br>
<br>
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<br>
Education: Minimum 4 years of relevant experience with a High School Diploma, or 2 years of relevant experience with a Bachelor&rsquo;s degree or higher.
<br>
<br>
Language:
<br>
<br>
Required: Excellent command of English and Turkish
<br>
<br>
Field of expertise, competencies:
<br>
<br>
Essential Experience
<br>
<ul><li>Experience in information management, database support, or data systems administration.
</li><li>Demonstrated experience supporting operational data systems and ensuring data quality.
</li></ul><br>
Desirable Experience
<br>
<ul><li>Experience supporting humanitarian or development operations.
</li><li>Familiarity with large-scale operational databases and system interoperability.
</li></ul>Core Competencies
<br>
<ul><li>Accountability
</li><li>Communication
</li><li>Organizational Awareness
</li><li>Teamwork and Collaboration
</li><li>Commitment to Continuous Learning
</li><li>Client and Results Orientation
</li></ul>Cross-Functional Competencies
<br>
<ul><li>Technological Awareness
</li><li>Planning and Organizing
</li><li>Innovation and Creativity
</li></ul><br>
Individual Contractor
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UnaNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates and contract duration.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy (G4 level or G5 level as applicable) based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Host country Labor Law is not applicable.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
To apply for the vacancies timely through Workday. No late applications are accepted.
<br>
To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only
<br>
To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
<br>
<br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment, and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit the &lsquo;UNHCR - Application and Selection&rsquo; page at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2>English
<p>,
</p>Turkish
<p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Operational Data Management Associate

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 20, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Entry and Mid-Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>During the past 60 years, UNHCR and the Government of T&uuml;rkiye have been working together in close partnership. In 2013, T&uuml;rkiye adopted a new legislation, the Law on Foreigners and International Protection (LFIP) and established a central civilian authority in charge of procedures for foreigners. As the main partner of the Turkish State in the field of international protection, UNHCR T&uuml;rkiye provides support to the Presidency of Migration Management (PMM) and the relevant national institutions.
<br>
<br>
UNHCR Representation in T&uuml;rkiye operates through a Country Office based in Ankara, and through sub-offices and field offices in Gaziantep, Istanbul, Izmir, and Ankara, as well as field units.
<br>
<br>
Occupational Safety and Health Considerations
<br>
To view occupational safety and health considerations for specific duty stations, please visit this link:
<br>
https://wwwnc.cdc.gov/travel
<br>
<br>
Purpose and Scope of Assignment:
<br>
The Protection Associate will support the Protection Unit in the implementation of core protection functions, including individual case interventions, protection monitoring, data and information analysis, and drafting of guidance notes. The incumbent will contribute to the Unit&rsquo;s efforts to standardize and enhance the quality of protection responses, including those delivered by UNHCR partners.
<br>
S/he will be part of the team engaged in case processing and protection interventions, providing technical guidance to partners on individual cases and coordinating closely with technical and field units as well as public institutions.
<br>
<br>
The incumbent will also support the Unit&rsquo;s work in child protection, gender-based violence (GBV) prevention and response, and other specific protection interventions. S/he will contribute to the continuous improvement of case processing mechanisms, oversee the quality and compliance of protection responses implemented by partners, and provide internal reporting on identified gaps and areas requiring improvement.
<br>
<br>
As part of a team reviewing protection interventions, the incumbent will ensure compliance with applicable protection standards and procedures. The role requires close liaison with field units, partners, and relevant stakeholders to ensure that all steps in individual case processing are completed, referrals and protection interventions are carried out effectively, and appropriate follow-up is conducted to ensure resolution of cases.
<br>
<br>
The Protection Associate will contribute to evidence-based protection planning by consolidating and analysing thematic and operational data, including data related to persons with specific needs and other risk profiles. The position requires prior experience in contributing to protection monitoring frameworks and drafting analytical inputs for reporting, as well as a strong understanding of monitoring and evaluation (M&amp;E) principles to support results- and impact-based reporting and performance tracking. The incumbent will require to support the preparation and review of protection reports, analytical briefs, strategy documents, internal guidance and tools aimed at strengthening coordination and informed decision-making at country level.
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<ul><li>Bachelor's or equivalent or higher in Law, Political Science, International Relations, Social Sciences or a related field.
</li></ul><br>
Required/mandatory:
<br>
<br>
<ul><li>Research and Analytical Thinking
</li><li>Planning and Organizing
</li><li>Stakeholder Management
</li><li>Data collection, compilation and reporting
</li><li>Strong drafting skills
</li><li>Accountability
</li><li>Client &amp; results orientation
</li><li>Commitment to continuous learning
</li><li>Judgement and decision making
</li><li>Negotiation and conflict resolution
</li><li>Organizational awareness
</li><li>Stakeholder management
</li><li>Excellent knowledge of Turkish and fluency in English
</li><li>Strong interpersonal and communication skills
</li><li>Ability to work in a team
</li></ul><br>
Desirable:
<br>
<ul><li>Knowledge of other UN languages is an asset.
</li><li>Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
</li><li>Completion of the UNHCR Learning programmes or specific training relevant to functions of the position.
</li><li>Good knowledge of UNHCR financial rules, procedures and processes.
</li><li>Good computer skills
</li><li>Prior exposure to UNHCR refugee operations and functions relating to office
</li></ul>administration and programme activities.
<br>
<br>
Minimum years of work experience
<br>
Minimum 2 years of relevant professional experience in protection, asylum, migration management, or related areas.
<br>
<br>
Language
<br>
Required: Turkish mother tongue and excellent command of English
<br>
Desirable: Any other UN language (C1)
<br>
<br>
Monitoring and Progress Controls
<br>
The incumbent will receive guidance from the Senior Protection Officer in the operation and will be under the direct supervision of the Assistant Protection Officer. UNHCR Manual, Operations Plans, UN, and UNHCR financial/budgetary rules and regulations will guide the work of the Project Associate. S/he is expected to stay abreast of the challenges posed to the region by the political context, the UN and humanitarian reform, and institutional developments.
<br>
<br>
Individual Contractor Agreements
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are accepted.
</li><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit &lsquo;UNHCR - Application and Selection&rsquo; page, at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Protection Associate

ICON plc

<div>Site Contracts Negotiator II<div></div><div>
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development</div><div></div><div>
The Role</div><div>
In this position, you will be responsible for negotiating and finalising Clinical Trial Agreements and amendments with sites across Turkey. You will work closely with local site teams and ICON&rsquo;s internal stakeholders to remove contracting barriers, protect ICON and client interests, and ensure studies progress according to planned timelines. Your ability to communicate clearly in both Turkish and English, manage risks, and maintain accurate contract documentation will be key to delivering successful site activation.</div><div></div><div>
Key Responsibilities:</div><ul><li><div>
Negotiate and finalise CTAs and amendments with Turkish sites to enable timely site activation while ensuring full compliance with Turkish legislation, ICON SOPs, and client requirements.</div></li><li><div>
Act as the primary contracting contact for Turkish sites, building strong relationships and ensuring clear, culturally appropriate communication throughout the contracting process.</div></li><li><div>
Maintain proactive communication with internal teams to keep study stakeholders aligned on contracting progress, risks, and expected timelines.</div></li><li><div>
Track the status of all contracts in ICON and client systems so that study teams have accurate visibility and can plan start-up activities effectively.</div></li><li><div>
Identify potential risks or delays early and propose realistic mitigation strategies to protect study timelines.</div></li><li><div>
Review all contract documents for accuracy and compliance, ensuring that agreements meet legal, financial, and operational standards specific to Turkey.</div></li><li><div>
Collaborate cross-functionally with SSU, Legal, Regulatory, and Clinical Operations to ensure contract terms reflect site requirements and support smooth initiation.</div></li><li><div>
Participate in study calls and internal meetings to align contracting work with overall study goals.</div></li><li><div>
Maintain organised, audit-ready contract files in accordance with ICON and client requirements.</div></li><li><div>
Support continuous improvement initiatives within the department and provide mentorship when needed.</div></li><li><div>
Complete mandatory training and adhere to SOPs to ensure consistent, high-quality delivery.</div></li></ul><div></div><div>
What You Need</div><ul><li><div>
Bachelor&rsquo;s degree.</div></li><li><div>
3&ndash;6 years of experience in clinical research, site contracts, or a related field.</div></li><li><div>
Fluency in both Turkish and English (written and spoken) is essential.</div></li><li><div>
Strong understanding of Turkish site contracting practices and local regulatory expectations.</div></li><li><div>
Excellent communication and relationship-building skills with both internal teams and investigative sites.</div></li><li><div>
Strong organisational skills and the ability to independently manage multiple priorities.</div></li><li><div>
High attention to detail and confidence in managing site-facing negotiations.</div></li></ul><div></div><div>
#LI-MK1</div><div>
#LI-Remote</div><div></div><div>
What ICON can offer you:</div><div></div><div><div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.</div><div></div><div>
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.</div><div></div><div>
Our benefits examples include:</div><ul><li><div>
Various annual leave entitlements</div></li><li><div>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</div></li><li><div>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</div></li><li><div>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</div></li><li><div>
Life assurance</div></li><li><div>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</div></li></ul></div></div></div></div><div></div><div>
Visit our <div>careers site</div> to read more about the benefits ICON offers.</div><div></div><div>
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div><div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know</div><div></div><div><div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div></div></div><div></div>

Site Contracts Negotiator II

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 20, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Entry and Mid-Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>General Background of Project or Assignment, Operational Context:
<br>
<br>
The Senior Admin/Finance Assistant provides dedicated administrative, travel and financial support to the FRIT Protection Project. The position supports project staff, affiliate workforce, partners, and external participants involved in Protection Project related missions, events, workshops and meetings. The incumbent works under the supervision of Associate Finance Officer and liaises closely with respective units and external service providers to ensure timely and accurate processing of travel arrangements, payments, and event-related expenditures in line with UNHCR rules and donor requirements.
<br>
<br>
Purpose and Scope of Assignment:
<br>
<br>
Concise and detailed description of activities, including measurable outputs and delivery dates, impact indicators (what qualitative and quantitative results would be achieved upon completion of individual contract), performance indicators (timelines, value of the service rendered in relation to the cost, timeliness) and work plan:
<br>
<br>
The purpose of this assignment is to provide administrative, financial, travel, and logistical support to ensure the effective and compliant implementation of the Protection Project. The contractor will manage official travel for project staff and participants&mdash;preparing and processing Travel Authorizations, advances, and claims; ensuring timely payments in Cloud ERP; and advising on travel entitlements and procedures.
<br>
<br>
The role also includes administrative and logistical support for project related events, workshops, coordination meetings, and missions. The contractor will process participant entitlements, maintain accurate records and documentation related to travel, missions, and event expenditures, and monitor costs against approved budgets. Routine administrative correspondence will be prepared as required.
<br>
<br>
All duties will be performed in alignment with UNHCR administrative instructions, financial regulations, and donor requirements. The contractor will liaise with internal units and external counterparts to resolve routine operational issues and perform additional related tasks to support the smooth implementation of the Protection Project.
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
Degree: Bachelor&rsquo;s degree (or equivalent) with one (1) year of relevant experience. Bachelor's Degree in Finance, Business Management, International Relations or a related field.
<br>
<br>
Desirable:
<br>
<ul><li>Experience in travel administration finance or general administrative support.
</li><li>Familiarity with processing travel entitlements, payments and claims.
</li><li>Experience in supporting meetings, workshops or project-related events is an asset.
</li><li>Experience with the United Nations or non governmental organizations is considered an asset.
</li><li>Knowledge of ERP systems is considered an asset.
</li></ul><br>
Field of expertise, competencies:
<br>
Required/mandatory:
<br>
Accountability
<br>
Communication
<br>
Organizational Awareness
<br>
Teamwork &amp; Collaboration
<br>
Commitment to Continuous Learning
<br>
Client &amp; Result Orientation
<br>
Analytical Thinking
<br>
Technological Awareness
<br>
Planning and Organizing
<br>
<br>
Language: Knowledge of English and the UN working language of the duty station and knowledge of the local language is an asset.
<br>
Required: English
<br>
Desirable: Turkish
<br>
<br>
Monitoring and Progress Controls
<br>
<br>
The contractor&rsquo;s performance will be monitored through timely delivery of assigned tasks, accuracy of documentation, compliance with UNHCR administrative and financial procedures, and responsiveness to operational needs. Regular reviews of travel processing, event support, reporting requirements, and record keeping will serve as key indicators of progress.
<br>
<br>
Performance will be assessed in line with the following core competencies:
<br>
<ul><li>Accountability: Delivering outputs on time, ensuring accuracy, and adhering to established rules and procedures.
</li><li>Communication: Providing clear updates, timely responses, and effective guidance for staff and participants.
</li><li>Organizational Awareness: Applying UNHCR policies correctly and maintaining compliance with internal and donor requirements.
</li><li>Teamwork and Collaboration: Coordinating effectively with colleagues, internal units, and external partners.
</li><li>Client and Results Orientation: Providing efficient, service focused support that meets operational needs.
</li><li>Commitment to Continuous Learning: Incorporating feedback, adapting to procedural updates, and improving work processes.
</li></ul><br>
Monitoring will be conducted through regular reviews, examination of completed deliverables, and verification of adherence to timelines and quality standards.
<br>
<br>
Individual Contractor Agreements
<br>
<br>
Definition:
<br>
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
<br>
<br>
Remuneration:
<br>
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are
</li></ul>accepted.
<br>
<ul><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
<br>
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment, and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit the &lsquo;UNHCR - Application and Selection&rsquo; page at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Admin/Finance Assistant

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 23, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Senior Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>Purpose and Scope of Assignment:
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The Senior Communications Associate (Individual Contractor) will support the implementation of the office&rsquo;s communications and visibility activities, contributing to the planning and production of communication materials that highlight programme results, partnerships and key messages.
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The contractor will support a range of communications functions, including content development, media and social media visibility, event coverage, and the preparation of communication materials for external audiences. Particular emphasis will be placed on visual storytelling and the production of multimedia content &ndash; including photography and video &ndash; to strengthen the visibility of activities and ensure engaging and timely communications outputs.
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Working closely with the communications team and relevant programme units, the contractor will contribute to documenting programme activities, field missions, and events, ensuring that communications materials are produced in line with organizational guidelines and with due attention to the sensitivities related to refugee contexts.
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Occupational Safety and Health Considerations:
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To view occupational safety and health considerations for specific duty stations, please visit this link: https://wwwnc.cdc.gov/travel
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Key activities may include:
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<ul><li>Support the development and implementation of communications and visibility activities.
</li><li>Produce and contribute to written, visual and multimedia communication materials for digital platforms, reports and external communications.
</li><li>Support social media content production and visibility, including preparation of visual assets and short-form multimedia content.
</li><li>Contribute to photography and video production, including shooting and basic editing, to support storytelling and programme visibility.
</li><li>Assist in documenting field activities, events and partnerships through photos, videos and communication materials.
</li><li>Ensure communication products are developed in line with organizational communication standards and with sensitivity to refugee protection considerations.
</li><li>Support the communications team in responding to emerging communication needs and delivering materials within tight timelines.
</li></ul><br>
Expected outputs and performance indicators:
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<ul><li>Timely production of communication materials supporting programme visibility.
</li><li>Contribution to social media and digital communications outputs.
</li><li>Availability of quality visual materials (photos and videos) documenting activities and field engagement.
</li><li>Compliance with communication guidelines and ethical storytelling standards.
</li><li>Effective and timely support to communications activities and campaigns.
</li></ul><br>
Required qualifications, language(s) and work experience:
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<ul><li>Bachelor's or equivalent or higher in Communications, Journalism, Media Studies, Public Relations, International Relations or a related field.
</li></ul><br>
Relevant Experience
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<ul><li>At least 2 years of relevant professional experience in communications, media production, public information or related areas.
</li><li>Demonstrated experience in content development for digital platforms, including websites and social media.
</li><li>Experience in photography and video production, including shooting and basic editing.
</li><li>Experience covering events, field missions or programme activities and translating these into engaging communication outputs.
</li><li>Previous experience working with international organizations -preferably UN- or humanitarian contexts is an asset.
</li></ul><br>
Skills
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<ul><li>Strong visual storytelling skills, with the ability to produce compelling photo and video content.
</li><li>Proficiency in photo and video editing tools (e.g. Adobe Premiere, Final Cut, Lightroom, Photoshop or similar software).
</li><li>Strong writing and editing skills for digital audiences.
</li><li>Ability to produce short-form multimedia content suitable for social media platforms.
</li><li>Ability to work independently and under tight deadlines while managing multiple assignments.
</li></ul><br>
Languages
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<ul><li>Excellent command of English and Turkish, both written and spoken.
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Other Requirements
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<ul><li>Strong interpersonal skills and the ability to work collaboratively with different teams.
</li><li>Sensitivity to refugee protection principles and ethical storytelling standards.
</li><li>Willingness to travel for field missions and event coverage when required
</li></ul><br>
The incumbent will be under the direct supervision of the Communications Officer in the operation. S/he is expected to stay abreast of the challenges posed to the region by the political context, the UN and humanitarian reform, and institutional developments.
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Individual Contractor Agreements
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Definition:
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Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
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Contract Duration/Renewal:
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Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
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Working Hours:
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40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
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Leave Entitlements:
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Annual leave at the rate of two and a half working days per month.
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Sick leave at the rate of two working days for each month of service.
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Medical Coverage:
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Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
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Remuneration:
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Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
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Legal Requirements:
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Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
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Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
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Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
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Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
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Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
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Application Requirements:
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Applicants must ensure:
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<ul><li>To apply for the vacancies timely through Workday. No late applications are accepted.
</li><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
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Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
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Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
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External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment and hire.
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Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
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Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
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For further information on how to apply, please visit &lsquo;UNHCR - Application and Selection&rsquo; page, at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Communications Associate

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