admin and operations officer Jobs in Cairo

admin and operations officer

associate manager - onsite

commercial operations professional Jobs in Cairo

commercial operations professional

first mile senior coordinator obour Jobs in Cairo

first mile senior coordinator obour

hr specialist, onboarding

coordinator rider on ground ops

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Your Plate?
 
 
 
 <ul>
 <li>
 Monitor and improve Rider Performance and Compliance
 </li>
 <li>
 Lead Rider Recruitment for the allocated zones
 </li>
 <li>
 Lead a Team of Rider Coordinators and/or Rider Captains
 </li>
 <li>
 Manage rider roster with proper allocation of shifts/breaks/off-days etc
 </li>
 <li>
 Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
 </li>
 <li>
 Inventory management and usage compliance of Rider equipments
 </li>
 <li>
 Groom rider quality (behaviour, appearance, professionalism, presentational etc)
 </li>
 <li>
 Setting up a performance improvement plan to improve performance of low performing riders
 </li>
 <li>
 Reduce rider complaints originating from customers
 </li>
 <li>
 Monitor riders performance on individual level and responsible for coaching/warning riders
 </li>
 <li>
 Audits fleet appearance &amp; rider behaviour via on ground visits
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 2-3 years of experience in food/grocery tech industry is highly preferred
 </li>
 <li>
 Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
 </li>
 <li>
 Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
 </li>
 <li>
 Influencer and a negotiation with good public speaking and presentation skills
 </li>
 <li>
 People management skills: Experience of managing bigger group of people
 </li>
 </ul>
</div>

Coordinator Rider On Ground Ops

NOK Human Capital

<div>
 
 ●
 
 Responsibilities
 
 
 
 1. Operations &amp; Fleet Management
 
 
 * Manage day-to-day fleet operations across assigned stores/clusters
 
 
 * Ensure achievement of operational KPIs (attendance, SLA, productivity, coverage)
 
 
 2. Onboarding &amp; Rider Management
 
 
 * Oversee end-to-end rider onboarding process
 
 
 * Verify and validate rider documentation before activation
 
 
 3. Training &amp; Development
 
 
 * Deliver onboarding, SOP, and refresher training sessions
 
 
 * Monitor training performance (attendance, pass rates, ramp-up time)
 
 
 
 
 
 4. Inventory &amp; Asset Management
 
 
 * Manage rider kit inventory (uniforms, helmets, bags, etc.)
 
 
 * Ensure proper issuance and recovery of assets
 
 
 
 
 
 5. Vendor &amp; Stakeholder Management
 
 
 * Act as a point of contact for rider suppliers/vendors
 
 
 * Monitor vendor performance and ensure SLA compliance
 
 
 
 
 
 6. Reporting &amp; Performance Analysis
 
 
 * Track and report on key operational metrics
 
 
 * Analyze data to identify trends and improvement opportunities
 
 
 
 
 
 7. Compliance &amp; Quality Control
 
 
 * Ensure adherence to SOPs and company policies
 
 
 * Conduct quality checks on data and operations
 
 
 
 
 
 
 Requirements
 
 :
 
 
 * 2&ndash;3 years of experience in Logistics or Operations with team management
 
 
 * Strong analytical skills with proficiency in Excel / Google Sheets
 
 
 * Excellent communication and coordination skills
 
 
 * Ability to work in a fast-paced, dynamic environment
 
 
 * Strong problem-solving and decision-making abilities
 
 
 * Good understanding of logistics KPIs and stakeholder management
 
 
 * Flexibility to work in shifts if required
 
</div>

Warehouse Supervisor

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for an Assistant Manager &ndash; Inventory to oversee rider equipment inventory across our logistics operations. This role is responsible for ensuring accurate tracking, efficient distribution, and optimal stock levels of rider gear while collaborating closely with warehouse teams, finance, suppliers, procurement, 3PL partners, and regional stakeholders.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Manage end-to-end inventory of rider equipment (e.g., uniforms, bags, helmets, accessories).
 </li>
 <li>
 Monitor stock levels, movements, and adjustments across warehouses and 3PL locations.
 </li>
 <li>
 Coordinate with warehouse teams to ensure proper receiving, storage, and dispatch processes.
 </li>
 <li>
 Work closely with procurement and suppliers to ensure timely replenishment and cost efficiency.
 </li>
 <li>
 Partner with finance on invoice matching, reconciliation, and inventory reporting.
 </li>
 <li>
 Track and report inventory discrepancies, shrinkage, and root causes.
 </li>
 <li>
 Conduct regular stock takes, cycle counts, and audits across locations.
 </li>
 <li>
 Align with regional teams on inventory planning, standardization, and best practices.
 </li>
 <li>
 Optimize inventory turnover and minimize excess or obsolete stock.
 </li>
 <li>
 Support expansion by ensuring equipment readiness for new markets or zones.
 </li>
 <li>
 Identify and resolve system or operational issues impacting inventory accuracy.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 5+ years of experience in inventory management, logistics, or supply chain (experience with equipment or non-FMCG inventory is a plus).
 </li>
 <li>
 Strong stakeholder management skills with experience working cross-functionally (warehouse, finance, procurement, suppliers, 3PLs).
 </li>
 <li>
 Highly analytical with strong attention to detail and problem-solving mindset.
 </li>
 <li>
 Experience managing audits, reconciliations, and inventory reporting.
 </li>
 <li>
 Ability to work in a fast-paced, multi-country environment.
 </li>
 <li>
 Hands-on experience with inventory systems and reporting tools (Excel, dashboards, ERP/WMS).
 </li>
 <li>
 Strong communication and organizational skills.
 </li>
 </ul>
</div>

Assistant Manager - Logistics Inventory Controller

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 Lead the future of AI platforms &mdash; your mission, should you choose to accept it!
 </li>
 <li>
 Lead and coordinate technical teams working on Data Ops, AI Ops, and platform development to ensure delivery of high-quality solutions.
 </li>
 <li>
 Drive the adoption and integration of Generative AI and Generative BI technologies within the platforms.
 </li>
 <li>
 Collaborate closely with cross-functional teams, including product owners, data scientists, and engineers, to align technical initiatives with business goals.
 </li>
 <li>
 Ensure operational excellence, scalability, and security of data and AI platforms.
 </li>
 <li>
 Mentor and develop team members to foster technical expertise and innovation
 </li>
 <li>
 Occasional missions and project examples
 </li>
 <li>
 Leading the deployment of a new Generative AI platform for business intelligence.
 </li>
 <li>
 Driving innovation workshops on GenAI and GenBI technologies.
 </li>
 <li>
 Coordinating with international partners on platform scalability and security.
 </li>
 <li>
 Skills you will develop This role offers you the opportunity to deepen your expertise in cutting-edge Data Ops and AI Ops practices, while leading highly strategic initiatives in Generative AI and BI technologies that are critical to the company&rsquo;s future. You will enhance your leadership capabilities by managing cross-functional teams and driving complex, high-impact projects in a fast-paced, innovative environment.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Your hard skills
 </li>
 <li>
 Strong expertise in Data Ops and AI Ops methodologies and tools.
 </li>
 <li>
 Deep knowledge of Generative AI and Generative BI technologies.
 </li>
 <li>
 Experience with scalable platform architecture and cloud technologies.
 </li>
 <li>
 Proficiency in data engineering, data pipelines, and orchestration tools.
 </li>
 <li>
 Familiarity with security and compliance standards in data and AI environments.
 </li>
 <li>
 Your soft skills You demonstrate strong leadership and communication skills, enabling you to inspire and guide diverse technical teams. Your strategic mindset and problem-solving abilities help you navigate complex challenges with agility. You are experienced in SAFe and agile methodologies, fostering a collaborative environment that encourages continuous learning and innovation.
 
 
 </li>
 </ul>
 You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Senior Operational Manager - Data & AI Platforms

Vezeeta

<div>
 
 Job Summary
 
 
 
 We are seeking an experienced Telesales Team Lead with at
 
 
 least 5 years of telesales experience. The ideal candidate will be responsible
 
 
 for leading a high-performing telesales team, driving performance through KPIs,
 
 
 supporting deal closures, and coaching team members to improve efficiency,
 
 
 conversion rates, and overall sales performance.
 
 
 This position reports directly to the Marketing Director and
 
 
 is responsible for ensuring alignment with overall marketing and sales
 
 
 objectives.
 
 
 <ul>
 <li>
 Lead, manage, and motivate the telesales team to achieve monthly and quarterly B2C sales targets (primarily on-ground deals)
 </li>
 <li>
 Monitor daily, weekly, and monthly KPIs, including calls, conversions, revenue, and lead quality for both B2C on-ground and telesales activities
 </li>
 <li>
 Analyze team performance and provide actionable insights to improve B2C on-ground sales results
 </li>
 <li>
 Support team members in closing B2C deals (primarily conducted on-ground) and handling complex sales conversations
 </li>
 <li>
 Coach and train telesales agents on:
 </li>
 <li>
 B2C lead generation techniques
 </li>
 <li>
 Sales pitching and objection handling for on-ground customer interactions
 </li>
 <li>
 Closing strategies for face-to-face and on-ground deals
 </li>
 <li>
 Productivity and time management
 </li>
 <li>
 Conduct regular performance reviews and one-on-one coaching sessions
 </li>
 <li>
 Develop and implement sales strategies to improve B2C conversion rates, with a strong focus on on-ground sales efficiency
 </li>
 <li>
 Ensure accurate CRM usage and data integrity across all B2C on-ground and telesales activities
 </li>
 <li>
 Collaborate with management to align on B2C on-ground targets, campaigns, and business goals
 </li>
 <li>
 Identify skill gaps within the team and implement continuous development plans
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in telesales, inside sales, or call center sales
 </li>
 <li>
 Proven experience in a team lead or supervisory role
 </li>
 <li>
 Strong track record of achieving and exceeding sales targets
 </li>
 <li>
 Excellent coaching, mentoring, and leadership abilities
 </li>
 <li>
 Strong understanding of sales KPIs and performance metrics
 </li>
 <li>
 Ability to analyze data and make performance-driven decisions
 </li>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Experience using CRM systems
 </li>
 </ul>
</div>

Telesales Team Lead

Amazon

<div>
 
 Description
 
 
 
 The Central Ops Support Associate will support the daily operations of Easy Ship sellers by monitoring shipments, coordinating with field teams, and assisting with issue resolution. The role focuses on execution, accuracy, and ensuring smooth day-to-day operations, contributing to an improved seller and customer experience.
 
 
 Key job responsibilities
 
 
 1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.
 
 
 2-Escalate operational issues to executives or field teams for timely resolution.
 
 
 3-Maintain accurate logs and reports of seller interactions and operational exceptions.
 
 
 4-Provide basic guidance to sellers on process adherence and operational requirements.
 
 
 5-Support the team in executing audits, spot checks, and follow-ups with sellers.
 
 
 6-Perform data entry, documentation, and status tracking for operational activities.
 
 
 
 Basic Qualifications
 
 
 
 1-experience in operations, customer service, or support.
 
 
 2-Good communication skills (verbal &amp; written).
 
 
 3-Basic computer skills (Microsoft Excel, Word, and Windows applications).
 
 
 4-Ability to follow SOPs and work with attention to detail.
 
 
 5-Excelent English (verbal and written).
 
 
 
 Preferred Qualifications
 
 
 
 No active written warnings
 
 
 <ul>
 <li>
 Ability to work flexible schedules/shifts/areas
 </li>
 <li>
 Continued meeting or exceeding of department performance goals
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3080242
</div>

CST Operations Asscociate, AMET EF

Breadfast

<div>
 
 
 Role Objectives :
 
 
 
 The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of order
 
 
 fulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &amp;
 
 
 Last Mile Operations Manager.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Assist in managing FP Operations on the ground.
 </li>
 <li>
 Ensure orders are being filled and shipped timely and accurate.
 </li>
 <li>
 Prevents product damage and shrinkage, accidents, and occupational hazards.
 </li>
 <li>
 Effectively monitors the flow of goods through the stock management system.
 </li>
 <li>
 Maintain a clean and safe work environment.
 </li>
 <li>
 Prepares necessary SOPs for fulfillment processes.
 </li>
 <li>
 Assist in analyzing current operations and make recommendations on ways to improve.
 </li>
 <li>
 Maintain the highest standards of customer service by immediately attending to and resolving customer issues.
 </li>
 </ul>
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Knowledge of warehouse software packages and MS Office proficiency.
 </li>
 <li>
 Analytical thinking skills.
 </li>
 <li>
 High attention to detail.
 </li>
 <li>
 Problem solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Multi-functional team leadership skills.
 </li>
 <li>
 Conflict resolution skills.
 </li>
 <li>
 Able to work on shift basis.
 </li>
 </ul>
 
 
</div>

Assistant Dark Store Manager

Explore 549+ Coordinator rider on ground ops in Cairo this May. Find roles across top companies and apply now to boost your career.