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crc coffee specialist

Nestlé

<div>
 
 Job Title: Customer Service Specialist
 
 
 
 
 Position Snapshot
 
 
 
 Company: Nestl&eacute; Business Solutions
 
 
 Full-time/Hybrid mode
 
 
 
 About Us
 
 
 
 
 Nestl&eacute; Business Solutions (NBS)
 
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 
 
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 
 
 
 If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Services (NBS) and be part of the Nespresso experience.
 
 
 
 
 At Nestl&eacute; Business Services (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
 
 
 
 
 Position Summary
 
 
 
 
 For our Nestl&eacute; Business Services, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
 
 
 
 
 A Day in the Life of...
 
 
 
 <ul>
 <li>
 Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
 </li>
 <li>
 Welcome customers and effectively identify their needs to provide tailored solutions.
 </li>
 <li>
 Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
 </li>
 <li>
 Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
 </li>
 <li>
 Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
 </li>
 <li>
 Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
 </li>
 <li>
 Spark customer interest by showcasing our complete product offerings and their benefits.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 One to two years of experience in a customer-engagement services (mandatory)
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
 </li>
 <li>
 Fluent in English (C1 level)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ability to multitask effectively
 </li>
 <li>
 Positive mindset with a strong eagerness to learn and collaborate as a team player
 </li>
 <li>
 Strong organizational and prioritization skills to excel in a fast-paced environment
 </li>
 <li>
 Demonstrated work ethic and respectfulness
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 At NBS, we prioritize our talent and are committed to fostering an engaging environment where our teams can excel in their professional performance while also supporting personal development and work-life balance. By joining us, you will benefit from:
 
 
 
 <ul>
 <li>
 Development of expertise in Nestl&eacute;&rsquo;s Shared Services Business
 </li>
 <li>
 Enjoy exclusive access to the Nespresso Credit Club, allowing you to purchase Nespresso products with special conditions as part of your employee benefits
 </li>
 <li>
 Immersion in a culturally diverse team
 </li>
 <li>
 Opportunities for local and international exposure
 </li>
 <li>
 Flexible working environment
 </li>
 <li>
 Engagement and well-being activities
 </li>
 <li>
 Competitive salary with an annual bonus based on performance
 </li>
 <li>
 Meal allowance card
 </li>
 <li>
 Access to a credit club
 </li>
 <li>
 Flexible benefits: Choose the options that best suit your needs (e.g., health insurance, gym memberships, professional training, etc.)
 </li>
 <li>
 Membership in the Nestl&eacute; Club, offering discounts with various partners
 </li>
 <li>
 Complimentary high-quality coffee at the office
 </li>
 <li>
 Special discounts for employees at select retailers
 </li>
 <li>
 Provision of company equipment tailored to professional needs
 </li>
 <li>
 On-site medical support available at our office
 </li>
 <li>
 Access to e-learning courses and training programs to help you achieve your career goals
 </li>
 <li>
 Opportunities for career progression and international career possibilities
 </li>
 </ul>
</div>

CRC Coffee Specialist

Groupe SEB

<div>
 Type de contrat: 12 months | Fixed-term contract
 
 
 <ul>
 <li>
 Description du Groupe:
 
 
 </li>
 </ul>
 
 Close to you anywhere in the World
 
 
 
 Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second.
 
 
 We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best.
 
 
 
 What we will achieve together :
 
 
 
 <ul>
 <li>
 Planning
 </li>
 <li>
 MPS (Master Production Schedule)
 </li>
 <li>
 Get inputs on the plan (Forecast, Opening stock, and Production Achievement)
 </li>
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 Run the inputs to get the final plan numbers
 </li>
 <li>
 RCCP (Rough Cut Capacity Plan)
 </li>
 <li>
 Check capacity available to achieve the required plan (number of working days, number of workers, and number of machines)
 </li>
 <li>
 MRP (Material Requirement Plan)
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 <li>
 Run MRP to determine the needed material to achieve the production plan
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 <li>
 Inputs of MRP:
 </li>
 <li>
 Production Plan
 </li>
 <li>
 Opening Stock
 </li>
 <li>
 incoming orders
 </li>
 <li>
 POs
 </li>
 <li>
 Place POs for needed material (local and import)
 </li>
 <li>
 Actualization Report
 </li>
 <li>
 Make actualization report to determine achievement percentage, missed qty, and failure root cause
 </li>
 <li>
 Follow up
 </li>
 <li>
 Follow Up on incoming shipments (Local and Export) with the logistics team and make sure that delivery dates meet the required production plan
 </li>
 <li>
 Follow up production plan with production teams to make sure that the plan is achieved daily and solve any sudden issues instantly
 </li>
 <li>
 Follow-up updates occurred on BOM with the industrial team and make sure that real consumption meets with recorded consumption on the system
 </li>
 <li>
 Follow-up price updates with the sourcing team to be considered in purchase orders
 
 
 </li>
 </ul>
 
 Bring your competencies :
 
 
 
 Bachelor&rsquo;s degree in engineering
 
 
 Over 5 years&rsquo; Experience
 
 
 Planning skill
 
 
 Critical thinking
 
 
 Communication
 
 
 Analytical skill
 
 
 Detail Oriented
 
 
 Organization
 
 
 Excellent knowledge of MS Office.
 
 
 Excellent Knowledge of ERP systems
</div>

SR Supply Planner SDA

Amazon

<div>
 
 Description
 
 
 
 Compliance Specialist &ndash; Quick Commerce
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and vendors around the world.
 
 
 We have an opportunity for an highly motivated individual to join us in our Quick Commerce in Egypt as a Compliance Specialist for multiple tasks related to municipalities, civil defense, and service providers licenses and permits. 60% travel within the country is expected.
 
 
 
 Key Responsibilities / Deliverables
 
 
 
 Assist compliance lead in managing Amazon Now building and operation compliance to authorities&rsquo; requirements, by ensuring business set up for new launches, timely tracking, reporting, and resolution of regulatory requirements across the country in collaboration with wider AMET markets. The country Compliance Specialist role will:
 
 
 <ul>
 <li>
 Government authorities liaison, including and not limited to Economic Department, Municipalities, Civil Defense, and service providers to issue licenses and permits within an expedited timeline.
 </li>
 <li>
 Compliance permits tracking, monitoring and reporting status to leaders.
 </li>
 <li>
 Effective stakeholder management including consultants, contractors, vendors and internal business functions to ensure permits are obtained and renewed in timely manner.
 </li>
 <li>
 Escalation management for delayed or high-priority permits.
 </li>
 <li>
 Contribute to permits renewal process optimization, digitalization, standardization and improvement across the country.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of working directly with government officials and regulatory bodies experience
 </li>
 <li>
 Experience with high-level negotiation and successful internal and external relationship management
 </li>
 <li>
 Experience in problem solving and delivering results
 </li>
 <li>
 Bachelor's degree in Engineering or Business Administration or a related field
 </li>
 <li>
 Native Arabic speaker
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Speak, write, and read fluently in English
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3108982
</div>

Compliance Specialist - Engineering, Quick Commerce

Talaat Moustafa Group

<div>
 
 We are seeking a dynamic and motivated Operations Specialist to join our team. As an Operations Specialist at TMG, you will play a crucial role in ensuring the smooth and efficient operations of our shopping centers. This is an excellent opportunity for a recent graduate who is eager to learn and grow within a prominent real estate organization.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in overseeing the day-to-day operations of multiple shopping centers managed by TMG.
 </li>
 <li>
 Collaborate with property managers and maintenance teams to ensure facilities are well-maintained and operational.
 </li>
 <li>
 Monitor and optimize operational processes to improve efficiency and tenant satisfaction.
 </li>
 <li>
 Assist in budget planning and control for operational expenses.
 </li>
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 Coordinate with vendors and contractors to ensure timely completion of maintenance and repair projects.
 </li>
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 Conduct regular inspections to identify operational issues and implement corrective actions.
 </li>
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 Assist in the implementation of health, safety, and environmental policies and procedures.
 </li>
 <li>
 Support in tenant relations and resolving operational issues promptly.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Real Estate, or a related field (fresh graduates are welcome to apply).
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to work effectively both independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
 </li>
 </ul>
 
 
</div>

Operations Specialist

Talent 360 ME

<div>
 🛒 We&rsquo;re Hiring: E-Commerce Specialist
 
 
 
 Location:
 
 Mohandseen, Giza
 
 
 
 Industry Preference:
 
 Automotive / FMCG / Consumer-Driven Sectors
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Proteam
 
 is seeking a detail-oriented and performance-focused
 
 E-Commerce Specialist
 
 to manage and optimize our online sales operations. The ideal candidate has hands-on experience with online marketplaces, understands the digital customer journey, and is passionate about driving online sales growth.
 
 
 🎯 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and update product listings across e-commerce platforms
 </li>
 <li>
 Monitor online sales performance and prepare regular sales reports
 </li>
 <li>
 Coordinate with marketing teams on online campaigns and promotions
 </li>
 <li>
 Handle online customer inquiries and ensure smooth order flow
 </li>
 <li>
 Optimize product visibility, content, and conversion rates
 </li>
 <li>
 Track competitor activities and market trends within digital marketplaces
 
 
 
 </li>
 </ul>
 
 ✅ Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 2+ years of experience in e-commerce or online sales operations
 </li>
 <li>
 Previous exposure to FMCG, delivery platforms (Tawkelat), or automotive e-commerce is a plus
 </li>
 <li>
 Experience managing product catalogs, pricing, and online promotions
 </li>
 <li>
 Familiarity with online marketplaces and CMS tools
 </li>
 <li>
 Basic understanding of digital marketing and analytics
 </li>
 <li>
 Strong attention to detail with solid problem-solving skills
 
 
 
 </li>
 </ul>
 Core Skills &amp; Competencies
 
 
 <ul>
 <li>
 E-commerce platform and marketplace management
 </li>
 <li>
 Product content and listing optimization
 </li>
 <li>
 Basic digital marketing knowledge
 </li>
 <li>
 Sales performance tracking and reporting
 </li>
 <li>
 Online customer handling and issue resolution
 </li>
 <li>
 Time management and strong attention to detail
 
 
 
 </li>
 </ul>
 🎓 Educational Background
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or a related field
 
 
 
 </li>
 </ul>
 🕒 Working Conditions
 
 
 <ul>
 <li>
 Working Days: Sunday to Thursday
 </li>
 <li>
 Days Off: Friday &amp; Saturday
 </li>
 <li>
 Working Hours: 10:00 AM &ndash; 6:00 PM
 </li>
 <li>
 Work Location: Mohandseen, Giza
 
 
 
 </li>
 </ul>
 
 💰 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Career growth opportunities
 </li>
 <li>
 Training and development programs
 </li>
 <li>
 Dynamic and fast-growing work environment
 
 
 
 </li>
 </ul>
 📅 Hiring Timeline
 
 
 <ul>
 <li>
 Expected Hiring Date: ASAP
 </li>
 </ul>
</div>

ECommerce Specaialist

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Fleet Specialist
 
 
 
 You will be responsible for overseeing the daily operations of the company's fleet of vehicles, ensuring efficient and cost-effective transportation of goods and services. This role involves managing fleet suppliers in terms of leasing and maintenance, coordinating drivers, ensuring compliance with regulations, and optimising fleet performance.
 
 
 The Fleet Specialist plays a critical role in maintaining the safety, reliability, and efficiency of the fleet.
 
 
 
 Position
 
 
 
 As the Fleet Specialist in the Fleet &amp; Facilities Department, you will be responsible for
 
 
 <ul>
 <li>
 Fleet Operations Manage daily fleet activities, including vehicle scheduling, and driver coordination to ensure efficiency, Address driver concerns and resolve any issues related to fleet operations also to implement and enforce fleet policies and procedures to ensure efficient operations
 </li>
 <li>
 Maintenance &amp; Repairs Oversee preventive maintenance and repairs, ensuring all vehicles remain in optimal working condition. Coordinate with external maintenance staff and external service providers for repairs and servicing. Maintain accurate records of vehicle maintenance, inspections, and repairs
 </li>
 <li>
 Compliance &amp; Safety Ensure adherence to all legal, regulatory, and safety requirements while conducting regular fleet audits. Investigate and report accidents or incidents involving fleet vehicles
 </li>
 <li>
 Cost &amp; Budget Management Monitor expenses, optimize fuel efficiency, and implement cost-saving measures within the approved budget
 </li>
 <li>
 Reporting &amp; Documentation Maintain accurate records including vehicle logs, maintenance records, and driver schedules. Track fleet performance metrics, and provide reports to management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field is preferred
 </li>
 <li>
 1-3 years of proven experience in fleet management
 </li>
 <li>
 Fluent English &amp; Arabic
 </li>
 <li>
 Strong knowledge of fleet operations, vehicle maintenance, and regulatory compliance
 </li>
 <li>
 Excellent organizational and problem-solving skills
 </li>
 <li>
 Strong communication and leadership skills, with the ability to manage drivers and coordinate with stakeholders
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Fleet Specialist

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a creative and data-driven
 
 Social Media Specialist
 
 to join our dynamic marketing team. In this role, you will be responsible for developing and implementing social media strategies that enhance our online presence, engage our audience, and promote our educational offerings.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create, curate, and manage published content across social media platforms, including but not limited to Facebook, Instagram, Twitter, and LinkedIn
 </li>
 <li>
 Develop engaging and visually appealing social media campaigns that align with the overall marketing strategy and brand identity
 </li>
 <li>
 Analyze social media performance metrics and report on the effectiveness of campaigns, making recommendations for improvement
 </li>
 <li>
 Monitor trends in social media tools, applications, and best practices, adjusting strategies as necessary
 </li>
 <li>
 Engage with followers, responding to comments and messages in a timely manner to build a vibrant online community
 </li>
 <li>
 Collaborate with internal teams to gather content, such as student success stories, school programs, and events for promotion on social media
 </li>
 <li>
 Assist in the planning and execution of social media advertising campaigns to increase reach and engagement
 </li>
 <li>
 Stay updated on social media trends and innovations, incorporating them into our strategies when relevant
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, or a related field
 </li>
 <li>
 Proven experience as a Social Media Specialist or similar role, with a demonstrable understanding of social media platforms and their functionalities
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 Strong creative thinking and problem-solving abilities
 </li>
 <li>
 Knowledge of social media analytics tools to measure performance and drive improvements
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment
 </li>
 <li>
 Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus
 </li>
 <li>
 Passion for education and an understanding of educational trends and target audiences
 </li>
 </ul>
</div>

Social Media Specialist

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