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Nestlé

<div>
 
 Job Title: Nespresso Customer Service Specialist
 
 
 
 
 Position Snapshot
 
 
 
 Location: Cairo, Egypt
 
 
 Company: Nestl&eacute; Business Solutions
 
 
 Full-time/Hybrid mode
 
 
 
 Fluent in English (Level C1)
 
 
 
 
 About Us
 
 
 
 
 Nestl&eacute; Business Solutions (NBS)
 
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 
 
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 
 
 
 If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Solutions (NBS) and be part of the Nespresso experience.
 
 
 
 
 At Nestl&eacute; Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
 
 
 
 
 Position Summary
 
 
 
 
 For our Nestl&eacute; Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
 
 
 
 
 A Day in the Life of...
 
 
 
 <ul>
 <li>
 Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
 </li>
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 Welcome customers and effectively identify their needs to provide tailored solutions.
 </li>
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 Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
 </li>
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 Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
 </li>
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 Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
 </li>
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 Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
 </li>
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 Spark customer interest by showcasing our complete product offerings and their benefits.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 0-2 years of experience in a customer-engagement services (mandatory)
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
 </li>
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 Fluent in English (C1 level)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
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 Ability to multitask effectively
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 Positive mindset with a strong eagerness to learn and collaborate as a team player
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 Strong organizational and prioritization skills to excel in a fast-paced environment
 </li>
 <li>
 Demonstrated work ethic and respectfulness.
 </li>
 </ul>
</div>

CRC Coffee Specialist

Groupe SEB

<div>
 Type de contrat: 12 months | Fixed-term contract
 
 
 <ul>
 <li>
 Description du Groupe:
 
 
 </li>
 </ul>
 
 Close to you anywhere in the World
 
 
 
 Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second.
 
 
 We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best.
 
 
 
 What we will achieve together :
 
 
 
 <ul>
 <li>
 Planning
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 MPS (Master Production Schedule)
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 Get inputs on the plan (Forecast, Opening stock, and Production Achievement)
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 Run the inputs to get the final plan numbers
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 RCCP (Rough Cut Capacity Plan)
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 Check capacity available to achieve the required plan (number of working days, number of workers, and number of machines)
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 MRP (Material Requirement Plan)
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 Run MRP to determine the needed material to achieve the production plan
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 Inputs of MRP:
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 Production Plan
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 Opening Stock
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 incoming orders
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 POs
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 Place POs for needed material (local and import)
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 Actualization Report
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 Make actualization report to determine achievement percentage, missed qty, and failure root cause
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 Follow up
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 Follow Up on incoming shipments (Local and Export) with the logistics team and make sure that delivery dates meet the required production plan
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 Follow up production plan with production teams to make sure that the plan is achieved daily and solve any sudden issues instantly
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 Follow-up updates occurred on BOM with the industrial team and make sure that real consumption meets with recorded consumption on the system
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 Follow-up price updates with the sourcing team to be considered in purchase orders
 
 
 </li>
 </ul>
 
 Bring your competencies :
 
 
 
 Bachelor&rsquo;s degree in engineering
 
 
 Over 5 years&rsquo; Experience
 
 
 Planning skill
 
 
 Critical thinking
 
 
 Communication
 
 
 Analytical skill
 
 
 Detail Oriented
 
 
 Organization
 
 
 Excellent knowledge of MS Office.
 
 
 Excellent Knowledge of ERP systems
</div>

SR Supply Planner SDA

Konecta

<div>
 
 VMware Specialist
 
 
 A highly skilled VMeare Specialist responsible for the administration, monitoring, and
 
 
 support of VMware-based virtualization environments. The role focuses on ensuring the
 
 
 stability, performance, and availability of virtual infrastructure while supporting day-to-day
 
 
 operations and incident resolution.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 ● Manage and administer VMware vSphere and ESXi environments, ensuring optimal
 
 
 performance and system availability
 
 
 ● Provision, configure, and manage virtual machines in alignment with operational
 
 
 requirements and resource capacity
 
 
 ● Monitor infrastructure performance, including compute, storage, and network
 
 
 utilization, and take corrective actions when needed
 
 
 ● Support and maintain backup and disaster recovery processes to ensure business
 
 
 continuity and data protection
 
 
 ● Perform routine system checks, patch coordination, and environment health
 
 
 assessments
 
 
 ● Troubleshoot and resolve virtualization-related incidents, escalating complex issues
 
 
 when required
 
 
 ● Maintain accurate documentation of configurations, processes, and operational
 
 
 procedures
 
 
 ● Collaborate with infrastructure, network, and storage teams to support integrated
 
 
 service delivery
 
</div>

VMware Specialist

The Address Investments

<div>
 
 
 Company Description
 
 
 
 'The Address Investments' is a leading real estate company in Egypt, focused on providing clients with their dream homes through a variety of developments tailored to suit their budget. With a strong emphasis on customer satisfaction and a proactive team, we strive to set industry standards and position ourselves as pioneers in the real estate field. Our unique approach and strong relationships with developers allow us to offer homes within hundreds of projects in Egypt.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site Sales Specialist role located in New Cairo at 'The Address Investments'. The Sales Specialist will be responsible for daily tasks related to communication, customer service, sales, training, and sales management.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Communication and Customer Service skills
 </li>
 <li>
 Sales and Sales Management abilities
 </li>
 <li>
 Training experience or relevant coursework
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Experience in the real estate industry is a plus
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field
 </li>
 </ul>
 
 
</div>

Sales Agent - Fresh Graduate

<div>
 
 Firewall Specialist
 
 
 A highly skilled firewall specialist responsible for the
 
 administration, management, and optimization of firewall and network security solutions
 
 to ensure the protection of organizational infrastructure and data. The role focuses on maintaining secure network boundaries, enforcing security policies, and responding to security incidents.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and administer firewall technologies, ensuring secure and efficient traffic flow across network environments
 </li>
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 Configure and maintain firewall rules, policies, and access controls in alignment with security standards
 </li>
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 Monitor network traffic and security logs to detect, analyze, and respond to potential threats and vulnerabilities
 </li>
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 Perform regular firewall policy reviews, optimization, and cleanup to maintain efficiency and compliance
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 Manage firewall updates, patching, and firmware upgrades in coordination with change management processes
 </li>
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 Support incident response activities, including investigation and remediation of security incidents
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 Ensure compliance with organizational and regulatory security requirements
 </li>
 <li>
 Conduct routine health checks, risk assessments, and security audits
 </li>
 <li>
 Maintain accurate documentation of firewall configurations, policies, and operational procedures
 </li>
 </ul>
 
 Collaborate with network,
 
</div>

Firewall Specialist

Real Estate Sales Agent

Wurx

<div>
 
 
 Company Description
 
 
 
 Wurx, founded in 2020 , specializes in building customized websites, mobile apps, and digital strategies. We combine creativity and performance to design experiences that empower brands to stand out. Our work blends innovation with strategic insight, crafting solutions that create real impact. At Wurx, we are committed to transforming ideas into measurable success.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, remote role for a Marketing Specialist. The Marketing Specialist will be responsible for conducting market research, developing marketing strategies, enhancing communication with customers, supporting sales efforts, and ensuring excellent customer service. You will collaborate with the team to develop and implement creative campaigns to promote our digital solutions, helping brands achieve their goals through innovative outreach strategies.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in Communication for building and maintaining client relationships
 </li>
 <li>
 Proven experience in Market Research and Marketing Strategy development
 </li>
 <li>
 Understanding of Sales processes and experience in supporting sales teams
 </li>
 <li>
 Customer Service expertise to ensure effective and professional client interactions
 </li>
 <li>
 Ability to work collaboratively in a remote environment with self-discipline and time management
 </li>
 <li>
 Bachelor's degree in Marketing, Business Administration, or a related field
 </li>
 <li>
 Experience in the digital or tech industry is a plus
 </li>
 <li>
 Proficiency in digital tools and marketing analytics is an advantage
 </li>
 </ul>
</div>

Marketing Specialist

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