client relationship officer Jobs in Karachi

client relationship officer

csr / call center agents

csr and marketing officer Jobs in Karachi

csr and marketing officer

ethical auditor (csca)

female csr

Infinite Hauls

We&rsquo;re Hiring: Freight Brokerage CSR USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRSalary Range: 45,000 &ndash; 75,000 (based on experience)Perks &amp; Benefits: Pick &amp; Drop For Females Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females**After probation period Career Growth OpportunitiesRequirements: &#9989;Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 (720) 519-3905Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Female CSR

MEAN 3 PRIVATE LIMITED

Key Responsibilities:<ul><li>Handle client inquiries via email, chat, and phone in a professional and timely manner.</li><li>Assist clients with queries.</li><li>Follow up with potential clients to nurture leads and support deal closure.</li><li>Schedule and coordinate meetings or calls with clients</li><li>Provide regular reports and updates to managers or team leads regarding client concerns, progress, and follow-ups.</li></ul>Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

HR Ways

About the job CSR HeadAbout the job Head of Customer Service DepartmentAbout the company we're hiring for Currently: &#65279;&#65279;Hiring one of our top consulting firm for Real Estate in Karachi.Job Description:The Head of Customer Services is responsible for developing and leading the companys customer service strategy to ensure superior client satisfaction throughout the customer journey from booking and handover to after-sales support. This role ensures that customer concerns are handled efficiently, service standards are maintained, and the companys reputation for excellence is consistently upheld.The ideal candidate is a dynamic leader with strong communication, problem-solving, and organizational skills, preferably with experience in the real estate or development sector.Key Responsibilities:<ul><li>Leadership &amp; Strategy</li></ul>&middot; Develop and implement a customer service strategy aligned with the companys vision and business goals.&middot; Lead, train, and motivate the customer service team to deliver outstanding service experiences.&middot; Establish service quality standards, policies, and procedures to ensure consistency and professionalism.<ul><li>Customer Relationship Management</li></ul>&middot; Build and maintain strong relationships with clients to enhance customer loyalty and retention.&middot; Handle high-profile or escalated customer complaints and ensure prompt resolution.<ul><li>&middot; Oversee client communication across all touchpoints calls, emails, social media, and in-person visits.</li><li>Operations &amp; Process Management</li></ul>&middot; Ensure timely and accurate responses to all customer inquiries and issues.&middot; Implement customer feedback mechanisms to identify improvement areas.&middot; Collaborate with sales, finance, technical, and legal departments to resolve client concerns effectively.&middot; Oversee the handover and post-handover support processes in coordination with project teams.<ul><li>Performance &amp; Reporting</li></ul>&middot; Monitor key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction scores.&middot; Generate monthly and quarterly reports on service quality, customer feedback, and team performance.&middot; Analyze trends and propose initiatives to enhance customer experience.<ul><li>System &amp; Technology</li></ul>&middot; Supervise the use of CRM systems to track customer interactions and maintain updated records.&middot; Recommend and implement digital tools or automation to improve service delivery efficiency.<ul><li>Team Development</li></ul>&middot; Hire, train, and mentor customer service officers and executives.&middot; Foster a positive, empathetic, and performance-driven team culture.Conduct regular coaching sessions and workshops on communication and client handling.Requirements:<ul><li>Years of Experience (with Industry preference if any): 5-7 years of relevant experience in customer service or client relations, with at least 3 years in a leadership role.</li><li>Experience in real estate, development, or property management is highly preferred.</li><li>Minimum Qualification: Bachelors degree in Finance, Business Administration, Accounting, or related field</li><li>(Masters preferred)Age Requirement: 20 to 40 age</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree or above</li></ul>Other Details:Work Mode: Onsite KarachiExperience: &#65279;5+ yearsDays: &#65279;Monday to SaturdayTiming: 10 am - 8 pm (8 hours)About HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983azto stay updated or visit www.hrways.co to know more.Job Type: Full-timeWork Location: In person

CSR Head

Telemarketing

CSR will handle customer concerns promptly and professionally while maintaining a high level of service quality.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:Friendly work environmentSkill-building workshops and career growth pathRecognition and appreciation for your contributionpick and drop service for females is also availableJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Up to Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

INTERMEDIATE & FRESH GRADUATES-CSR

The Customer Service Representative will provide exceptional service to our customers by assisting with inquiries, troubleshooting, product or service questions, and resolving complaints or issues. The CSR will handle customer concerns promptly and professionally while maintaining a high level of service quality.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:Friendly work environmentSkill-building workshops and career growth pathRecognition and appreciation for your contributionpick and drop service for females is also availableJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Up to Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

paracha international exchange

Job Opportunity at Paracha International Exchange &ndash; KarachiParacha International Exchange is looking for dedicated and hardworking individual to join our team in Karachi for the position of CSR and Marketing Officer,Key Responsibilities:Handling Calls From Customers Providing Customers with FC Rates on call Marketing on Different platform and answer messages as wellRequirements:Previous experience as CSRStrong communication and interpersonal skillsAbility to work in a fast-paced environmentBasic knowledge of currency exchange is a plusSalary Range: 25,000 &ndash; 30,000 PKR per monthIf you are looking for a dynamic work environment with growth opportunities, apply now!Location: Karachi, PECHS Block -02.*Required female candidates only.Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthExperience:<ul><li>Cashier: 1 year (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

CSR and Marketing Officer

We&rsquo;re Hiring: Freight Brokerage Manager USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRSalary Range: 40,000 &ndash; 120,000 (based on experience)Perks &amp; Benefits: Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females*After probation period Career Growth OpportunitiesRequirements: &#9989;Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 (720) 519-3905Job Type: Full-timeJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs120,000.00 per monthWork Location: In person

CSR / Call center agents

Explore 34+ Csr in Karachi this December. Find roles across top companies and apply now to boost your career.

34 csr jobs IN Karachi

Female CSR

CSR

CSR Head

INTERMEDIATE & FRESH GRADUATES-CSR

INTERMEDIATE & FRESH GRADUATES-CSR

CSR and Marketing Officer

CSR / Call center agents