customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

it support officer

client support representative

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 30th October, 2025.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

SAL Solution

We&rsquo;re Hiring &ndash; Chat Support Representative (Male Only)Our eCommerce brand is looking for a Chat Support Representative! If you have good computer knowledge, can communicate well with customers, and understand basic English &mdash; this job is for you!Location: Main 5 Star Food Street, Block L, North Nazimabad, Karachi Timing: 12 PM &ndash; 7 PMSalary: 20,000 &ndash; 25,000 PKR per month Type: Onsite (Male candidates only)Interested candidates can send their CVs#Hiring #ChatSupport #KarachiJobs #RapydTech #EcommerceJob Types: Full-time, Part-timePay: Rs20,000.00 - Rs25,000.00 per monthExperience:<ul><li>Product Research: 1 year (Preferred)</li></ul>Work Location: In person

Chat Support Representative (Only Male)

Linkitsoft

Title: Customer Service Representative.Job Description: LINKITSOFT is looking for a highly skilled customer Service representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. you'll be at the forefront of our customer experience. You will handle a wide range of customer inquiries, including calls, emails, and queries, with a focus on providing top-notch support and ensuring customer satisfaction.Responsibilities:<ul><li>Comprehensive Product oriented training will be provided.</li><li>Address customer inquiries, resolve issues, and provide assistance promptly and professionally through various communication channels (phone, email, chat).</li><li>Handle inbound and outbound calls.</li><li>Collaborate with team members and other departments to address customer issues efficiently.</li><li>Gather customer feedback and insights to improve our services and provide input to the development team.</li><li>Identify and resolve customer concerns, including issues with orders, payments, or delivery.</li></ul>REQUIRMENTS:<ul><li>Must have at least 1-year of experience as a CSR.</li><li>Must have proven experience with International Campaigns.</li><li>Proficiency in English Speaking is a must.</li><li>Must be dependable and a team player.</li><li>Excellent verbal and written communication skills.</li><li>Market Competitive Salary.</li></ul>Note: Only shortlisted candidates will be contacted. Avoid sharing irrelevant CVs.Job Details: Company: LINKITSOFT Type: Full-Time Job / Contract Basis / Night-Shift Location: Gulshan Iqbal block 5, Karachi, Sindh, PakistanJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have Customer support experience?</li></ul>Work Location: In person

Customer Support Representative

Telemarketing

We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing excellent service to customers by addressing inquiries, resolving issues, and ensuring a positive customer experienceAbout the jobAre you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li><li>Make a real impact by helping clients and being part of a professional team.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Recognition and appreciation for your contribution</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (CSR - 8:00Pm till 3:30Am)

Renexus Resources

Customer Experience Associate &ndash; International MarketsLocation: Gulshan-e-Iqbal, Karachi (On-site) Employment Type: Full-Time Shift Options:<ul><li>Day Shift: 1:00 PM &ndash; 9:00 PM</li><li>Night Shift: 6:00 PM &ndash; 3:00 AM</li></ul>About the OpportunityRenexus Resource Group is seeking a motivated and personable Customer Experience Associate to join our global support division in Karachi. This is an excellent opportunity for ambitious individuals who excel in communication, problem-solving, and relationship management. Whether you&rsquo;re a fresh graduate eager to launch your career or a seasoned professional looking to expand your international exposure, this role offers a rewarding and growth-oriented environment.Key ResponsibilitiesAs a representative of Renexus on the international stage, you will ensure every client interaction upholds our standards of quality and professionalism. Your day-to-day responsibilities will include:<ul><li>Client Communication: Manage and resolve inbound customer inquiries through phone, email, and live chat with clarity, efficiency, and empathy.</li><li>Issue Resolution: Take ownership of customer issues from start to finish&mdash;investigating, troubleshooting, and providing timely, effective solutions.</li><li>Cross-Functional Collaboration: Coordinate with internal teams to ensure client concerns are addressed promptly and accurately.</li><li>CRM Management: Maintain precise and up-to-date records of client interactions and follow-ups to ensure data accuracy and continuity.</li><li>Performance Excellence: Consistently meet or exceed service-level targets, including response time, quality, and resolution metrics.</li></ul>Ideal Candidate ProfileWe&rsquo;re looking for individuals who combine professionalism with a passion for delivering exceptional service. The ideal candidate will demonstrate:<ul><li>Outstanding Communication Skills: Excellent command of spoken and written English, with the ability to convey ideas clearly and confidently.</li><li>Tech-Savviness: Comfortable working with digital tools, CRMs, and web-based platforms; quick to adapt to new technologies.</li><li>Proactive Mindset: Eager to learn, contribute, and grow within a fast-paced, international business environment.</li><li>Relevant Background: Prior customer service or client-facing experience is a plus, but not essential&mdash;comprehensive paid training is provided.</li></ul>What We OfferRenexus Resource Group believes in recognizing potential and rewarding performance. We provide:<ul><li>Competitive Base Salary: PKR 30,000 &ndash; 50,000 (commensurate with experience and skill).</li><li>Performance Incentives: Monthly performance bonuses with potential earnings exceeding PKR 50,000+.</li><li>Career Development: A structured growth pathway with opportunities for promotion into senior roles.</li><li>Supportive Culture: A collaborative, inclusive, and growth-driven workplace that values initiative and achievement.</li></ul>Join UsIf you&rsquo;re ready to play a key role in enhancing the global customer experience and build a lasting career with a progressive company, we&rsquo;d love to hear from you.Apply now and take your first step toward a future full of growth, learning, and success.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Service Representative

Techsol IT

Job Title: Customer Support Representative (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 80,000 PKR + Commission on Sales (Average take home is 90K - 100K)Key Responsibilities:<ul><li>Make outbound cold calls to potential international clients.</li><li>Maintain high call volumes and consistently meet daily, weekly, and monthly KPIs.</li><li>Handle objections with professionalism and close deals efficiently.</li><li>Accurately record call details and customer information in the CRM system.</li><li>Collaborate with the team to optimize conversion rates and increase revenue.</li></ul>Requirements:<ul><li>Fluent in English with a neutral or near-native accent.</li><li>Minimum 6 months of experience in cold calling, sales, or lead generation.</li><li>Strong communication, negotiation, and persuasion skills.</li><li>Must be punctual with strict adherence to shift timings (starting at 12:00 AM).</li><li>Strong work ethic, respectful attitude, and a team-player mindset.</li><li>Target-driven with a growth-oriented approach.</li><li>Ability to handle rejection and think quickly on your feet.</li><li>Experience with CRM tools is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: On the road

Chat Support Representative

Ibex

Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Karachi Division. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing product and service information, and ensuring customer satisfaction. Day-to-day tasks include responding to customer calls and emails, troubleshooting problems, and escalating complex issues as needed. The role requires maintaining accurate records of customer interactions, coordinating with other departments, and following up on customer requests in a timely manner.Qualifications<ul><li>Excellent communication, interpersonal, and customer service skills.</li><li>Proficiency in problem-solving and troubleshooting.</li><li>Ability to handle high-volume customer interactions efficiently.</li><li>Experience with CRM systems and customer service software.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work in a team-oriented environment.</li><li>High school diploma or equivalent; college degree preferred.</li><li>Previous experience in a customer service role is a plus.</li></ul>Job Types: Full-time, Contract, Fresher Contract length: 3 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

International Customer Support Optimization

Explore 1223+ Client support representative in Karachi this November. Find roles across top companies and apply now to boost your career.