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production support officer Jobs in Karachi

production support officer

account assistant

client support representative

Sispn Technology

Job Description:SISPN is looking for a Customer Support Representative for it's international students, it's neither a sales nor a targeted based job, candidate must be fluent in English with good communication skills. Initial training will be provided by the supervisor of the department.Job Details:Job Type: On-SiteTiming: Night ShiftLocation: KarachiWorking days: 5(Sat and Sun off)Required Skills:* Fluency in English* Client/customer dealing skills* Good written and verbal communication skills* Emailing skillsWhy SISPN?In SISPN, managers and their employees trust and respect each other and have a shared commitment to both individual and company success.We care about and support our employees while also challenging them to grow with the company.Supporting our best with:* Food* Emergency Medical* Annual increment* Annual paid leaves* Picnic tour* Other benefits as per policy.Who We Are?SISPN provides best online Quran classes which is a fantastic and standard online tutoring academy for both children and adults that teaches the Quran and fundamental Islamic principles.#Hiring #OpenToWork #Job #CustomerSupport #ColdCalling #WarmCalling #jobsearch #Call_Center #InternationalSales #Career #Ibex #USCallingJob Type: Full-timeApplication Question(s):<ul><li>What's your level of English Spoken Language</li><li>What's Your Current/Last Salary?</li><li>What's Your Expected Salary?</li></ul>Work Location: In person

Customer Support

Denim600

Denim600 is a growing fashion and lifestyle brand dedicated to providing trendy and high-quality denim wear in Pakistan. We are looking for a motivated and customer-focused Chat Support Representative to join our team.Key Responsibilities<ul><li>Handle customer queries via live chat, WhatsApp, and social media platforms.</li><li>Provide order updates, resolve complaints, and ensure smooth communication.</li><li>Guide customers regarding product details, sizes, availability, and delivery timelines.</li><li>Maintain a positive, professional, and friendly brand image during all customer interactions.</li><li>Coordinate with internal teams (sales, dispatch, logistics) to resolve customer concerns.</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer support (chat support preferred).</li><li>Strong communication skills in English &amp; Urdu (both written and verbal).</li><li>Good typing speed with attention to detail.</li><li>Familiarity with Shopify, WhatsApp Business, Instagram, and Facebook will be a plus.</li><li>Positive attitude, problem-solving mindset, and ability to work under pressure.</li><li>Minimum Education: Intermediate/Graduate</li></ul>Salary &amp; Benefits<ul><li>Salary will be discussed during the interview (based on experience &amp; skills).</li><li>Growth opportunities within the company.</li><li>Friendly work environment.</li></ul>Location: Saima Arabian Villas, 4K Chowrangi, Karachi Job Type: Full-Time Working Hours: 12:00 PM &ndash; 8:00 PM (Monday - Saturday)Contact - 0348-7208113Job Type: Full-timePay: Rs20,000.00 - Rs22,000.00 per monthWork Location: In person

Chat Support Representative – Denim600

zyltech digital 

Urgent Hiring: Chat Support Representative (Night Shift)Company: Zyltech DigitalLocation: Gulshan-e-iqbalShift: Night Shift (10:00 PM &ndash; 7:00 AM)Job Type: Full-TimeAbout the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachFixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Chat Support Representative (Night Shift)

Eposmatic (Pvt) Ltd

Job Title: Sales &amp; Marketing Representative Location: Karachi (Field Based) Company: EPOSMATIC (Pvt) Ltd Employment Type: Full-timeAbout Us: EPOSMATIC is a leading product based SaaS company with active clients across Pakistan &amp; UAE. We help restaurants streamline their operations through innovative digital solutions.Position Overview: We are looking for a dynamic and motivated Sales &amp; Marketing Representative to lead our market expansion efforts in Pakistan. The ideal candidate will be responsible for generating leads, visiting restaurants, promoting our software &amp; closing sales.Key Responsibilities:<ul><li>Conduct field visits to restaurants, cafes and food outlets to introduce and promote EPOSMATIC.</li><li>Build and maintain strong relationships with restaurant owners and managers.</li><li>Understand client needs and present tailored solutions using our system.</li><li>Achieve monthly sales targets and prepare performance reports.</li><li>Execute local marketing campaigns, including online/offline promotions, demos, and follow-ups.</li><li>Gather market insights, competitor activity, and customer feedback.</li><li>Collaborate with the onboarding and support teams to ensure a smooth client experience.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in sales or marketing (preferably in tech, software, or hospitality sectors).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Confidence in field visits and client meetings.</li><li>Self-motivated, energetic, and results-driven personality.</li><li>Basic understanding of Software or willingness to learn quickly.</li><li>Own conveyance is must required</li></ul>What We Offer:<ul><li>Competitive base salary + attractive commissions</li><li>Performance-based bonuses</li><li>Career growth opportunities in a fast-scaling tech company</li><li>On-the-job training and support</li><li>Travel allowance (if applicable)</li></ul>How to Apply: Send your resume and a short cover letter to &quot;admin@eposmatic.com&quot; with the subject &ldquo;Sales &amp; Marketing Representative &ndash; Karachi&rdquo;.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthExperience:<ul><li>Sales: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Business Development Officer

ifcondestion business tower, shamci society, karachi

Job Title: Customer Care Support Agent Department: Customer Service Reports to: Team Leader / Manager Work Schedule: Rotational Shifts (24/7 Operation), 6 days a weekJob Overview: We are seeking dedicated and well-spoken Customer Care Support Agents to join our dynamic 24/7 team. You will be the first point of contact for our customers, providing outstanding service and support. This role is critical in maintaining our company's reputation for excellence and ensuring a positive customer experience at all times.Key Responsibilities:&middot; Handle a high volume of inbound calls, emails, and chats in a professional and timely manner.&middot; Provide accurate information regarding products, services and company policies.&middot; Efficiently troubleshoot and resolve customer issues, complaints, and queries at the first point of contact whenever possible.&middot; Process forms, applications, and requests accurately using the company's CRM system.&middot; Identify and escalate priority issues to the relevant departments to ensure swift resolution.&middot; Maintain detailed and accurate records of all customer interactions and transactions.&middot; Meet or exceed individual performance targets related to call quality, customer satisfaction (CSAT), average handle time, and first-call resolution.&middot; Adhere to all company policies, scripts, and procedures.Required Qualifications and Skills:&middot; Excellent Command of the English Language: Must be well-spoken with clear articulation, a neutral accent, and impeccable grammar.&middot; Availability: Must be fully available to work rotational shifts, including nights.&middot; Customer Focus: A genuine passion for helping people and a strong customer-centric approach.&middot; Communication Skills: Exceptional active listening and verbal communication skills.&middot; Problem-Solving: Ability to think quickly, assess situations, and provide effective solutions.&middot; Resilience &amp; Composure: Ability to remain calm, patient, and professional under pressure, especially when dealing with difficult customers.&middot; Computer Literacy: Proficiency in using computers, navigating multiple software systems simultaneously, and basic typing skills.&middot; Team Player: Ability to work effectively both independently and as part of a team.&middot; Minimum Education: High school diploma or equivalent is required. A university degree is a plus.Preferred Experience:&middot; Previous experience in a call centre or customer-facing role is highly advantageous.&middot; Experience with CRM software (e.g., Salesforce, Zendesk) is a plus.What We Offer:&middot; Competitive salary and performance-based incentives.&middot; Comprehensive training and ongoing support.&middot; Opportunities for career growth and advancement.Location: KARACHI NEAR AIRPORTJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthLocation:<ul><li>Karachi Shahra-E-Faisal (Preferred)</li></ul>Work Location: In person

Customer Care Support Agent

Karsaaz Solutions

We&rsquo;re Hiring: Sales RepresentativeAre you passionate about building client relationships, driving growth, and achieving results? Join our dynamic team as a Sales Representative and play a key role in expanding our market presence.Key Responsibilities<ul><li>Identify and pursue new business opportunities through prospecting and networking.</li><li>Build and maintain strong client relationships to ensure long-term partnerships.</li><li>Understand customer needs and propose tailored solutions.</li><li>Conduct product presentations, demos, and negotiations.</li><li>Collaborate with marketing and customer success teams for seamless client onboarding.</li><li>Stay updated with market trends and competitor activities.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (preferred).</li><li>Proven experience in sales, business development, or customer-facing roles.</li><li>Excellent communication and negotiation skills.</li><li>Strong organizational skills with the ability to manage multiple clients.</li><li>Self-motivated, target-driven, and adaptable in a fast-paced environment.</li><li>Proficiency in CRM software and MS Office tools.</li></ul>What We Offer<ul><li>Growth opportunities within the company.</li><li>A collaborative, supportive, and inclusive work culture.</li></ul>How to Apply: Send your resume to careers@karsaazsolutions.com with the subject line &ldquo;Application &ndash; Sales Representative''Job Type: Full-timeWork Location: In personExpected Start Date: 01/09/2025

Female Sales Representative

Flipdish

<div>
 
 At Flipdish, we&rsquo;re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.
 
 
 Everything we do is designed to make running a restaurant satisfyingly simple, in a world that&rsquo;s anything but.
 
 
 
 
 
 
 About this role
 
 
 
 Due to our continued growth, Flipdish is hiring for a Technical Customer Support Executive. This is an exciting opportunity for a motivated self starter who has the flexibility to adapt to changing priorities. You will have excellent verbal and written communication skills to allow you collaborate effectively with many internal and external stakeholders
 
 
 
 Please note this role is working on a 7 day a week shift rota, covering 6am - 12am (UTC) shifts.
 
 
 
 
 
 
 
 In this job, you&rsquo;ll&hellip;
 
 
 <ul>
 <li>
 Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.
 </li>
 <li>
 Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.
 </li>
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 Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.
 </li>
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 Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.
 </li>
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 Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.
 </li>
 <li>
 Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.
 </li>
 <li>
 Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.
 </li>
 <li>
 Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.
 </li>
 </ul>
 
 
 
 
 
 We&rsquo;re looking for&hellip;
 
 
 <ul>
 <li>
 Fluency in English: Exceptional verbal and written communication skills in English are essential.
 </li>
 <li>
 Availability: Willingness and flexibility to work evening shifts and weekends as required to meet customer needs.
 </li>
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 Customer service experience: Prior experience in a customer support or service role, handling customer inquiries and resolving issues effectively and efficiently.
 </li>
 <li>
 Multichannel support skills: Proficiency in handling customer interactions through phone, email, and chat platforms, demonstrating excellent interpersonal and communication skills across different channels.
 </li>
 <li>
 Problem-solving abilities: Strong critical thinking and problem-solving skills to assess situations, analyze information, and provide appropriate solutions.
 </li>
 <li>
 Empathy and patience: Ability to empathize with customers, actively listen to their concerns, and remain calm and patient in challenging situations.
 </li>
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 Organizational skills: Detail-oriented with the ability to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously.
 </li>
 <li>
 Tech-savvy: Comfortable working with computer systems, software applications, and customer support tools. Experience with Salesforce is a plus.
 </li>
 </ul>
 
 
 
 
 🦄
 
 About Flipdish
 
 
 
 We&rsquo;re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we&rsquo;ve evolved around our customers and their needs. We&rsquo;re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
 
 
 We go to great lengths to understand our customers (check out our C-suite on work experience). We&rsquo;re food industry natives. We&rsquo;ve worked in busy kitchens and run busy restaurant franchises. We don&rsquo;t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.
 
 
 
 
 
 
 😎 Our culture
 
 
 
 At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it
 
 is
 
 !). But, this all depends on our employees. And that&rsquo;s because we trust our employees to define what sort of an employer Flipdish is.
 
 
 Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
 
 
 We&rsquo;re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.
 
 
 We&rsquo;re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
 
 
 So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don&rsquo;t see an opening just yet, do get in touch and register your interest with us anyway. We&rsquo;ll be in touch as soon as something suitable opens up.
 
 
 
 
 
 
 🙈Don&rsquo;t be shy. Apply.
 
 
 
 We know that imposter syndrome can be a thing. Don&rsquo;t let it be. We want enthusiastic people from all backgrounds. If you feel like you&rsquo;re up for working with us, get in touch.
 
 
 We also understand some candidates might need assistance. That&rsquo;s not a problem in the slightest. Just reach out to us, we&rsquo;d love to hear from you.
 
</div>

Customer Support Agent

Explore 1150+ Client support representative in Karachi this September. Find roles across top companies and apply now to boost your career.