client support representative

Romeo Staffing Agency

Job Description &ndash; Client Support RepresentativeJob Title: Client Support Representative Location: PECHS, Karachi (near The Bank of Punjab Street) Salary: PKR 55,000 &ndash; 75,000+ (Depending on Experience &amp; Skills) Timing: 6 PM &ndash; 3 AM (Monday to Friday) Company: Romeo Staffing Agency (RSA)About the RoleRomeo Staffing Agency is looking for a professional and client-focused client support representative to manage front office operations and serve as the first point of contact for visitors, clients, and staff.This role requires strong communication skills, a polished appearance, and the ability to handle administrative and coordination tasks efficiently in a fast-paced, professional environment.The ideal candidate will ensure a welcoming experience while maintaining smooth day-to-day front desk operations. Client Support Representative &ndash; Job DescriptionWe are seeking a compassionate and detail-oriented Client Support Representative to join our healthcare agency team. The ideal candidate will serve as the primary point of contact for clients, patients, and healthcare professionals by providing administrative support, handling inquiries, scheduling services, and ensuring a high level of client satisfaction.Key Responsibilities<ul><li>Respond to client and patient inquiries via phone, email, in a professional and empathetic manner.</li><li>Assist clients with appointment scheduling, service coordination, and healthcare program information.</li><li>Maintain accurate client records and update information in the system.</li><li>Coordinate communication between clients, caregivers, nurses, and healthcare staff.</li><li>Handle intake documentation, service requests, and follow-up communications.</li><li>Resolve client concerns and escalate complex issues to management when necessary.</li><li>Verify client information and ensure confidentiality in accordance with healthcare regulations and company policies.</li><li>Provide administrative support including filing, reporting, and data entry.</li><li>Ensure excellent customer service and maintain positive relationships with clients and families.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred)</li><li>Previous experience in customer service, healthcare support, or administrative roles is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle sensitive information with confidentiality and professionalism.</li><li>Basic knowledge of healthcare procedures and terminology preferred.</li><li>Proficiency in Microsoft Office and client management systems.</li><li>Strong organizational and multitasking abilities.</li></ul>Skills<ul><li>Client Relationship Management</li><li>Communication and Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Data Entry and Record Keeping</li><li>Empathy and Compassion</li><li>Team Collaboration</li></ul>Preferred Qualities<ul><li>Patient-focused attitude</li><li>Professional and courteous demeanor</li><li>Ability to work effectively in a fast-paced healthcare setting</li><li>Strong attention to detail and accuracy in documentation</li></ul>Pay: Rs55,000.00 - Rs75,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Client Support Representative

Tribe-d

Sales Executive / Chat Support AgentDigit-it is looking for a motivated and enthusiastic Sales Executive / Chat Support Agent to join our team.Position: Sales Executive / Chat Support Agent Experience: Freshers to 6 Months Experience Shift Timing: 6:00 PM to 2:00 AM (Night Shift) Location: Gulshan-e-Iqbal, KarachiRequirements:<ul><li>Good communication skills in English (written &amp; verbal)</li><li>Basic knowledge of sales and customer handling</li><li>Ability to manage sales through social media platforms</li><li>Willingness to learn and achieve targets</li><li>Freshers are encouraged to apply</li></ul>Salary: Starting from PKR 25,000 (based on experience and skills)Job Responsibilities:<ul><li>Handle customer queries through chat support</li><li>Generate leads and convert them into sales</li><li>Communicate with potential customers via social media platforms</li><li>Maintain good customer relationships</li></ul>Apply Now: Send your CV and join our growing team!Pay: Rs20,000.00 - Rs25,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Chat Support Agent

Collabrains PVT LTD

Job Title: Inbound Sales Representative | Full-Time | On-Site &ndash; KarachiBrand Republic is hiring confident and customer-focused Inbound Sales Representatives to join our growing sales team. The ideal candidate will be responsible for handling international inbound calls, understanding customer requirements, resolving inquiries, and converting incoming leads into successful sales.If you have excellent English communication skills, a persuasive personality, and enjoy interacting with customers over the phone, we'd love to hear from you.Job Details<ul><li>Position: Inbound Sales Representative</li><li>Experience Required: 1&ndash;2 Years (Preferred)</li><li>Location: P.E.C.H.S Block 06, Karachi</li><li>Shift Timings:</li><li>3:00 PM &ndash; 12:00 AM</li><li>6:00 PM &ndash; 3:00 AM</li><li>Job Type: Full-Time (On-Site)</li></ul>Key Responsibilities<ul><li>Handle international inbound customer calls professionally</li><li>Understand customer needs and recommend suitable services</li><li>Convert inbound inquiries into successful sales opportunities</li><li>Build and maintain positive customer relationships</li><li>Address customer questions and resolve concerns effectively</li><li>Follow up with leads to maximize sales conversions</li><li>Maintain accurate customer records and sales reports</li><li>Achieve individual and team sales targets</li><li>Coordinate with internal departments to ensure a seamless customer experience</li></ul>Required Skills<ul><li>Excellent spoken English with clear pronunciation and strong communication skills</li><li>Strong phone etiquette and customer service skills</li><li>Proven sales and negotiation abilities</li><li>Ability to build rapport and close sales over the phone</li><li>Strong objection-handling and problem-solving skills</li><li>Ability to work in a target-driven environment</li><li>Basic computer knowledge and familiarity with CRM systems is a plus</li></ul>Preferred Qualifications<ul><li>Experience in Inbound Sales, Call Center Sales, Customer Service, Tele-Sales, or Customer Support</li><li>Bachelor's degree in Business, Marketing, Communications, or a related field is preferred</li><li>Experience handling international customers is an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional growth and career development</li><li>Collaborative and supportive work environment</li></ul>Work Location: In person

Inbound Sales Representative | Full-Time | On-Site

XSAPCE TECHNOLOGY

WE'RE HIRING &ndash; SALES REPRESENTATIVELooking to build your career in international sales? Join XSpace Technology and become part of a fast-growing team working on DU &amp; Etisalat (UAE Telecom) campaigns.PositionSales RepresentativeSalaryPKR 32,000 &ndash; 40,000 (Based on experience &amp; performance)Office TimingsMonday &ndash; Saturday 10:30 AM &ndash; 7:00 PMLocationOffice No. 9 &amp; 10, 2nd Floor, Al Kamran Center, Nursery, Main Shahrah-e-Faisal, Karachi (Near Hotel Faran)Requirements✔ Excellent communication and sales skills ✔ Experience in telesales or international campaigns is preferred ✔ Fresh candidates with strong communication skills are encouraged to apply ✔ Ability to achieve sales targets and work effectively in a teamWhat We Offer<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives</li></ul>Apply Now! Send your CV today.Contact: 0300-0351606Join XSpace Technology and take the next step in your career!Pay: From Rs32,000.00 per monthWork Location: In person

Du Telecom Sales Agents

BUSINESSROCKET.COM

Make sure to read till the end&mdash;applications without the completed assignment will not be considered!A fast-growing U.S.-based legal technology company is hiring a Tax Controller to join its Karachi-based office. This is a client-interaction role requiring fluent, professional English and experience in customer support or client account management. The Tax Controller bridges the communication between our clients (U.S. Small Business Owners/Entrepreneurs) &amp; Our Accountants (U.S. Certified Public Accountants - CPAs).The Tax Controller position is both respected and pivotal within our company, offering a remarkable opportunity for career advancement and increased responsibility over time, all while being part of a dynamic and supportive team. This role entails gaining insights into business ownership and tax structures in the United States. The Tax Controller should possess a foundational understanding of accounting principles to effectively work with clients in gathering comprehensive yearly financial statements, which our accountants use for preparing business income taxes. The primary duties include serving as the main point of contact for clients regarding basic business tax inquiries and identifying the necessary documents clients must provide to tax preparers at the end of the tax period.Key Responsibilities:<ul><li>Collaborate with U.S.-based CPAs on tax-related compliance tasks</li><li>Serve as a primary point of contact for client communication and account support</li><li>Gather, review, and organize documentation related to tax compliance</li><li>Maintain high standards of service quality and client satisfaction</li><li>Troubleshoot client concerns and ensure timely follow-ups</li><li>Support internal coordination to streamline workflows and reporting processes</li></ul>Key Requirements:<ul><li>Impeccable written and spoken English with a neutral accent </li><li>Client support or customer service experience (especially in a professional or financial services setting)</li><li>Strong interpersonal and communication skills</li><li>Ability to manage multiple tasks and deadlines with precision</li><li>Must be based in Karachi and able to work on-site during the night shift</li></ul>Preferred (but not required):<ul><li>Experience with U.S. tax or compliance reporting</li></ul>Why Join Us:<ul><li>Competitive monthly compensation in PKR</li><li>Long-term career growth opportunities within a U.S. corporate environment</li><li>Exposure to U.S. tax operations and global client services</li><li>Collaborative, high-performance team culture</li><li>Office located in a central area of Karachi</li></ul>Competitive Salary: up to PKR 350,000/monthTo Apply:1. Submit your resume and a brief cover letter highlighting your English proficiency and client service experience.2. Please send a short audio or video via private message addressing both points below:<ul><li>Share something about yourself not included in your resume</li><li>Explain, in simple terms, the difference between a Profit &amp; Loss statement and a Balance Sheet</li></ul>Shortlisted candidates will be invited for an interview and language assessment.Job Type: Full-timePay: Up to Rs350,000.00 per monthExperience:<ul><li>English-speaking customer service: 2 years (Required)</li></ul>Work Location: In person

Tax Controller – U.S. Tax Department

Wall Soft Technology

Summary:We are looking for a smart, proactive, and fast-responding Database Support engineer who can independently handle client issues, troubleshoot technical problems (SQL, IIS, .NET, reporting tools), and effectively coordinate with clients, developers, and project managers to ensure quick resolution.Responsibilities:<ul><li>Strong command of SQL.</li><li>Full working knowledge of IIS.</li><li>Can handle software release updates.</li><li>Excellent written &amp; spoken English for emails, chats, and meetings.</li><li>Office location: Karachi near Shaheen Complex.</li><li>Quick learner with strong problem-solving skills.</li><li>Act as a bridge between client, developer, and PM from issue to resolution.</li><li>Strong understanding of Windows Services &amp; .NET errors.</li><li>Strong experience in Crystal Reports &amp; Microsoft Report Builder with formulas.</li><li>Must respond fast and independently to client issues.</li><li>Comfortable working with AI tools.</li></ul>Qualifications:<ul><li>BCS (Bachelor of Computer Science) or equivalent degree in Computer Science, Software Engineering, or Information Technology.</li><li>1&ndash;3+ years of experience in Database Support engineer , Application Support, or Technical Support roles.</li><li>Strong hands-on experience with SQL and database troubleshooting.</li><li>Experience with database scripting languages such as T-SQL or PL/SQL.</li><li>Knowledge of .NET based applications and understanding of .NET errors.</li><li>Experience working with IIS configuration, deployment, and application hosting.</li><li>Experience handling software releases, deployments, and system updates.</li><li>Practical experience with Crystal Reports; familiarity with Microsoft Report Builder (optional).</li><li>Familiarity with cloud database platforms such as AWS RDS or Azure SQL Database (optional).</li><li>Excellent communication skills in English (written and spoken) for emails, chats, and meetings with clients.</li></ul>Preferred Skills:<ul><li>Ability to independently handle client issues and provide technical solutions.</li><li>Strong problem-solving and analytical skills.</li><li>Experience troubleshooting Windows Services, application logs, and production issues.</li><li>Ability to act as a bridge between clients, developers, and project managers to resolve issues efficiently.</li><li>Experience with database performance troubleshooting and query optimization.</li><li>Familiarity with AI productivity tools to improve troubleshooting and workflow efficiency.</li><li>Ability to manage multiple client tickets and prioritize tasks effectively.</li><li>Experience working with enterprise software systems such as HRMS or ERP.</li></ul>Why Join WallSoft? :<ul><li>Opportunity to work in a dynamic and growing software company.</li><li>Exposure to enterprise-level applications, databases, and deployments.</li><li>Collaborative environment working with clients, developers, and project managers.</li><li>Opportunity to enhance technical skills in databases, reporting tools, and cloud technologies.</li><li>Work on real-world client problems that strengthen troubleshooting and analytical skills.</li><li>Professional working environment in Karachi (near Shaheen Complex).</li></ul>Job Type: Full-timeWork Location: In person

Database Support engineer

K Com Solutions Pvt. Ltd.

Company: K Com Solutions Pvt. Ltd.Location: Gulshan-e-Iqbal, Karachi (Candidates from Gulshan-e-Iqbal and nearby areas will be preferred)Job Type: Full-timeExperience: 6 months to 2 years (UK Market Accounting/B2B Client Services required)Education: ACCA / ICMA / CIMA FinalistShift: 02:00 PM &ndash; 11:00 PM PKT (Mon &ndash; Sat) | Aligned with UK Business HoursJob DescriptionK Com Solutions Pvt. Ltd. is seeking a sharp, highly articulate Business Development &amp; Client Support Executive for our UK market team.This is not a standard call-center role. You will serve as the primary point of contact for UK-based corporate clients, bridging the gap between financial expertise and relationship management. If you understand UK accounting and possess impeccable English communication skills, this role offers rapid career growth.Core Responsibilities:&middot; Client Engagement: Act as the primary contact for UK B2B clients via phone, email, and portals to drive client satisfaction and business growth.&middot; Technical Liaison: Translate client needs to our internal financial teams to resolve complex accounting and service queries.&middot; Consultative Support: Present our cloud accounting and tax compliance solutions to UK business owners during their active working hours.&middot; Workflow Management: Maintain precise records of client interactions, service updates, and pipelines within our CRM.Requirements &amp; Qualifications:&middot; Education: ACCA, ICMA, or CIMA Finalist.&middot; Experience: 6 months to 2 years of experience handling UK market accounting services or international B2B clients.&middot; Communication: Exceptional, near-native English proficiency (written and verbal) for executive-level professional conversations.&middot; Software Tools: Hands-on familiarity with Xero, QuickBooks, Sage, or Free-Agent.&middot; Tax Knowledge: Foundational understanding of UK tax laws (VAT, CIS, Corporate Tax).&middot; Availability: Must be able to work the afternoon/evening shift to align with UK business hours.Benefits:&middot; Competitive base salary + performance incentives.&middot; Clear career growth in a rapidly expanding corporate services firm.&middot; Professional and collaborative office environment.Application Question(s):<ul><li>Are you currently an ACCA, ICMA, or CIMA Finalist?</li><li>What is your current notice period/how soon can you join?</li></ul>Language:<ul><li>English proficiency (Required)</li></ul>Work Location: In person

[URGENT HIRING] Business Development & Client Support Executive – UK Accounting Services

Explore 111+ Client support representative in Karachi this July. Find roles across top companies and apply now to boost your career.