customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

customer sales representative Jobs in Karachi

customer sales representative

customer support representative Jobs in Karachi

customer support representative

call center representative Jobs in Karachi

call center representative

client support representative

Telemarketing

A Customer Service Representative is responsible for assisting customers with inquiries, resolving complaints, and providing information about products or services. The role focuses on delivering a positive customer experience and maintaining customer satisfaction.Position: Call Center Executive &mdash; Client Support Role (No Sales Targets)Job Responsibilities:<ul><li>Handle inbound and outbound client calls in a professional manner</li><li>Provide accurate information and resolve client queries</li><li>Deliver high-quality customer support and service</li><li>Maintain proper call records and follow-up notes</li><li>Coordinate with internal teams when needed</li><li>Ensure a positive client experience on every interaction</li></ul>Why Join Us:<ul><li>No sales targets or pressure</li><li>Client support focused position</li><li>Fixed salary plus uncapped commissions</li><li>Daily and weekly performance incentives</li><li>Positive and collaborative work culture</li><li>Training and skill development programs</li><li>Career growth opportunities</li><li>Flexible working options</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live in or near by Gulistan-e-Johar/Gulshan-e-Iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Client Support Associate | Customer Service-(Part Time)

A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, and provide information about products and services while maintaining a positive customer experience.Position: Call Center Executive &mdash; Client Support Role (No Sales Targets)Job Responsibilities:<ul><li>Handle inbound and outbound client calls in a professional manner</li><li>Provide accurate information and resolve client queries</li><li>Deliver high-quality customer support and service</li><li>Maintain proper call records and follow-up notes</li><li>Coordinate with internal teams when needed</li><li>Ensure a positive client experience on every interaction</li></ul>Why Join Us:<ul><li>No sales targets or pressure</li><li>Client support focused position</li><li>Fixed salary plus uncapped commissions</li><li>Daily and weekly performance incentives</li><li>Positive and collaborative work culture</li><li>Training and skill development programs</li><li>Career growth opportunities</li><li>Flexible working options</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

No Sale, Positive Team - Customer Services Executives (Part Time)

Zidello

Job Description:Zidello is looking for a dedicated and experienced Customer Support Representative (CSR) to join our growing team. The ideal candidate should have a strong understanding of CSR operations and be comfortable handling customer interactions in a fast-paced e-commerce environment.Key Responsibilities:<ul><li>Managing and responding to customer chats in a timely and professional manner</li><li>Handling order fulfillment and coordinating support for fulfilled orders</li><li>Assisting customers with inquiries, order status, and basic issue resolution</li><li>Maintaining accurate records related to customer communication and orders</li><li>Ensuring a smooth and positive customer experience while representing the brand</li></ul>Requirements &amp; Qualifications:<ul><li>Prior experience in a Customer Support / CSR role</li><li>Strong knowledge of CSR workflows and e-commerce operations</li><li>Computer literate with good command of basic systems and tools</li><li>Good communication skills (written and verbal)</li><li>Ability to handle responsibility and work independently</li></ul>How to Apply:Interested candidates are requested to send their CV to &quot;zidelloecom@gmail.com&quot; with a subject line of &quot;CSR Application&quot;.Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>What is your current residential location (area and city)?</li><li>Do you have prior experience relevant to this role?</li><li>What is your current salary package?</li><li>Are you available for an interview within the next 7 days?</li></ul>Work Location: In person

Customer Support Representative

Ace Marketing

We are looking for Customer Service Agents to provide exceptional client support. Focus entirely on helping clients and building relationships.Role Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Shift: Night (Part &amp; Full Time)Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Are you in Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Call Center Representatives- Part Time

Wall Soft Technology

Summary:We are looking for a smart, proactive, and fast-responding Software Client Support professional who can independently handle client issues, troubleshoot technical problems (SQL, IIS, .NET, reporting tools), and effectively coordinate with clients, developers, and project managers to ensure quick resolution.Responsibilities:<ul><li>Strong command of SQL.</li><li>Full working knowledge of IIS.</li><li>Can handle software release updates.</li><li>Excellent written &amp; spoken English for emails, chats, and meetings.</li><li>Office location: Karachi near Shaheen Complex.</li><li>Quick learner with strong problem-solving skills.</li><li>Act as a bridge between client, developer, and PM from issue to resolution.</li><li>Strong understanding of Windows Services &amp; .NET errors.</li><li>Strong experience in Crystal Reports &amp; Microsoft Report Builder with formulas.</li><li>Must respond fast and independently to client issues.</li><li>Comfortable working with AI tools.</li></ul>Qualifications:<ul><li>BCS (Bachelor of Computer Science) or equivalent degree in Computer Science, Software Engineering, or Information Technology.</li><li>1&ndash;3+ years of experience in Software Client Support, Application Support, or Technical Support roles.</li><li>Strong hands-on experience with SQL and database troubleshooting.</li><li>Experience with database scripting languages such as T-SQL or PL/SQL.</li><li>Knowledge of .NET based applications and understanding of .NET errors.</li><li>Experience working with IIS configuration, deployment, and application hosting.</li><li>Experience handling software releases, deployments, and system updates.</li><li>Practical experience with Crystal Reports; familiarity with Microsoft Report Builder (optional).</li><li>Familiarity with cloud database platforms such as AWS RDS or Azure SQL Database (optional).</li><li>Excellent communication skills in English (written and spoken) for emails, chats, and meetings with clients.</li></ul>Preferred Skills:<ul><li>Ability to independently handle client issues and provide technical solutions.</li><li>Strong problem-solving and analytical skills.</li><li>Experience troubleshooting Windows Services, application logs, and production issues.</li><li>Ability to act as a bridge between clients, developers, and project managers to resolve issues efficiently.</li><li>Experience with database performance troubleshooting and query optimization.</li><li>Familiarity with AI productivity tools to improve troubleshooting and workflow efficiency.</li><li>Ability to manage multiple client tickets and prioritize tasks effectively.</li><li>Experience working with enterprise software systems such as HRMS or ERP.</li></ul>Why Join WallSoft? :<ul><li>Opportunity to work in a dynamic and growing software company.</li><li>Exposure to enterprise-level applications, databases, and deployments.</li><li>Collaborative environment working with clients, developers, and project managers.</li><li>Opportunity to enhance technical skills in databases, reporting tools, and cloud technologies.</li><li>Work on real-world client problems that strengthen troubleshooting and analytical skills.</li><li>Professional working environment in Karachi (near Shaheen Complex).</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Software Client Support person

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Support &amp; Service Representative at Eminent4U Private Limited, you play a crucial role in ensuring positive interactions between the company and its customers. This position involves a range of responsibilities geared towards excellent customer support and retention.Responsibilities and KPIs:<ul><li>Engage with customers via telephone to resolve issues, providing information on products, account inquiries, and booking status.</li><li>Offer troubleshooting assistance and aim for first-contact resolution.</li><li>Utilize different CSR related strategies to turn cancellation requests into opportunities, and covert them into positive reviews/feedbacks, and sales opportunities, etc.</li><li>Develop a deep understanding of our products and services to better assist customers.</li><li>Build and maintain positive relationships to encourage repeat business and satisfaction.</li><li>Collaborate with our UK team to provide timely updates on customer interactions.</li></ul>Skills and Qualifications:<ul><li>Stellar Communication Skills (A/O Levels preferred)</li><li>Active Listening</li><li>Ability to Multitask</li><li>Team Player</li><li>Flexibility and ability to manage KPIs</li><li>Positive Attitude &amp; Attention to Detail</li><li>Willingness to go the extra mile</li></ul>Why Join Eminent4U Private Limited?<ul><li>Afternoon Shifts: Starting from (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM | 3:00 PM - 11:30 PM ) with alternate weekends off.</li><li>Annual bonuses, KPI based rewards &amp; several other fringe benefits.</li><li>Office location: PECHS, Block-6, Shahra-e-Faisal, Karachi.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li></ul>Join Eminent4U Private Limited:Dedicated to fostering a supportive and rewarding work culture, we invite you to embark on a fulfilling career journey with us, shaping the future of customer service &amp; support.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Support & Service Representative

Sowears

About the RoleWe are seeking a professional and experienced Customer Service Representative (CSR) to join our team. You will be the first point of contact for our customers, handling communication via email, WhatsApp, and phone calls. As most interactions are written, strong English communication skills are essential. You will also manage complaints, inquiries, and order-related issues while representing our brand professionally.Key Responsibilities<ul><li>Respond to customer queries via email, WhatsApp, and calls</li><li>Handle order status, product inquiries, returns, exchanges, and complaints</li><li>Maintain accurate customer records in CRM</li><li>Coordinate with fulfillment and logistics teams to resolve order issues</li><li>Ensure proper follow-ups until issues are fully resolved</li><li>Manage multiple conversations simultaneously while maintaining professionalism.</li></ul>Requirements<ul><li>3&ndash;4 years of customer service experience (E-commerce preferred)</li><li>Typing speed: 50+ WPM</li><li>Excellent written and spoken English</li><li>O/A Level educational background preferred.</li><li>Strong problem-solving and conflict-handling skills</li><li>Calm, responsible, and professional attitude</li><li>Familiarity with Shopify, Zendesk, or similar platforms is a plus</li><li>Immediate joining preferred.</li></ul>Who We&rsquo;re Looking ForWe want a mature, dependable, and proactive individual who can handle customer pressure without constant supervision.Note: This is a mid-level position, not a senior or managerial role. Please apply only if your experience matches this level.Location: NazimabadS.I.T.E Area, Karachi Job Type: Full-Time (On-Site) Working Days: Monday to Saturday (Monday&ndash;Friday On-Site | Saturday Work From Home) Timings: 9:00 AM &ndash; 6:00 PMJob Type: Full-timeApplication Question(s):<ul><li>Do you possess 3&ndash;4 years of customer service experience, preferably in E-commerce? </li><li>Do you maintain a typing speed of at least 50 words per minute?</li><li>Do you handle customer communication professionally in written and spoken English?</li><li>Do you have experience handling order inquiries, returns, exchanges, and customer complaints?</li><li>What is your Current Salary Package?</li><li>What is your Expected Salary Package?</li><li>We are looking for someone who can join us immediately. Can you join Immediately?</li></ul>Work Location: In person

Explore 1208+ Client support representative in Karachi this March. Find roles across top companies and apply now to boost your career.

1208 client support representative jobs In Karachi

Client Support Associate | Customer Service-(Part Time)

No Sale, Positive Team - Customer Services Executives (Part Time)

Customer Support Representative

Call Center Representatives- Part Time

Software Client Support person

Customer Support & Service Representative

Customer Support Representative