customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

chat support representative Jobs in Karachi

chat support representative

accounting operations associate Jobs in Karachi

accounting operations associate

customer care executive

customer care associate

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Representative

Creative HR Solutions (Pvt.) Ltd.

Job Summary: The Customer Service Representative will be the primary point of contact for customers and network agents (International), ensuring their needs are met efficiently and professionally. This role is crucial in maintaining customer satisfaction by providing timely responses and solutions to inquiries related to freight forwarding services.Key Responsibilities:<ul><li>Respond to customer inquiries and provide detailed information on freight forwarding services.</li><li>Handle and resolve customer complaints promptly and professionally.</li><li>Coordinate with operations and logistics teams to ensure timely delivery of shipments.</li><li>Keep customers informed about shipment status and any changes in delivery schedules.</li><li>Maintain accurate customer records and update the CRM system regularly.</li></ul>Qualifications:<ul><li>Prior experience in customer service within the logistics or freight forwarding industry. PREFERABLE</li><li>Excellent communication and problem-solving skills.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle high-pressure situations effectively.</li><li>Minimum Education has to be Graduate.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your Educational Qualification?</li><li>How much experience do you have as Customer Services Represenative?</li><li>Have you worked in Freight Forwarding Industry? If yes, please specify name &amp; tenure of your employment?</li><li>What is your current salary &amp; benefits?</li><li>What is your expected salary?</li><li>What is your notice priod from your current employment?</li></ul>Work Location: In person

Customer Services Representative (Local & International Desk)

Musk al Mahal

We are hiring a Customer Support Representative located in Karachi(This job is for residents of Karachi only)Minimum experience: 6 months to 1 Year.Age: 18-28 yearsMinimum Education: Intermediate, Graduate is preferred.Job responsibility:<ul><li>Interact with customers.</li><li>Communicate with customers via phone, email, chat, or in-person to provide assistance, answer questions, and resolve issues.</li><li>Develop a deep understanding of the company's products or services to effectively address customer inquiries and concerns</li><li>Display excellent verbal and written communication skills to provide clear and concise responses to customer inquiries.</li><li>Process returns and exchanges.</li><li>Gather customer feedback and suggestions to help improve products, services, and the customer support process.</li></ul>Job Type: Full-timeSalary: Rs18,000.00 - Rs28,000.00 per monthAbility to commute/relocate:<ul><li>Karachi : Reliably commute or plan to relocate before starting work (Required)</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs20,000.00 - Rs32,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>

HSK Digitronix Technologies

Customer Support RepresentativeLocation: [Karachi] Job Type: [Full-time] Pay: [25000-45000]Job DescriptionWe are seeking a friendly, reliable, and detail-oriented Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, helping resolve issues, answer questions, and ensure a positive experience with our products and services.Responsibilities<ul><li>Respond to customer inquiries via phone, email or chat</li><li>Resolve customer issues in a professional and timely manner</li><li>Accurately document customer interactions and feedback</li><li>Assist customers with product information, orders, returns, or technical issues</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a positive, empathetic, and professional attitude at all times</li></ul>Qualifications<ul><li>Intermediate or Graduated</li><li>Previous customer service experience preferred (but not required)</li><li>Strong communication and problem-solving skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems a plus</li></ul>Benefits<ul><li>Competitive pay</li><li>Opportunities for growth and advancement</li><li>Supportive team environment</li><li>Good Incentives</li><li>USA Holidays</li><li>Weekend off</li><li>Job Timings: 6 pm to 3 am</li></ul>Job Types: Full-time, FresherPay: Rs25,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>please rate your english skills between 1 to 10?</li><li>are you able to commute gulshan iqbal block 3 near disco bakery?</li><li>are you able to work 6pm to 3am monday to friday ?</li></ul>Work Location: In person

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Support &amp; Service Representative at Eminent4U Private Limited, you play a crucial role in ensuring positive interactions between the company and its customers. This position involves a range of responsibilities geared towards excellent customer support and retention.Responsibilities and KPIs:<ul><li>Engage with customers via telephone to resolve issues, providing information on products, account inquiries, and booking status.</li><li>Offer troubleshooting assistance and aim for first-contact resolution.</li><li>Utilize different CSR related strategies to turn cancellation requests into opportunities, and covert them into positive reviews/feedbacks, and sales opportunities, etc.</li><li>Develop a deep understanding of our products and services to better assist customers.</li><li>Build and maintain positive relationships to encourage repeat business and satisfaction.</li><li>Collaborate with our UK team to provide timely updates on customer interactions.</li></ul>Skills and Qualifications:<ul><li>Stellar Communication Skills (A/O Levels preferred)</li><li>Active Listening</li><li>Ability to Multitask</li><li>Team Player</li><li>Flexibility and ability to manage KPIs</li><li>Positive Attitude &amp; Attention to Detail</li><li>Willingness to go the extra mile</li></ul>Why Join Eminent4U Private Limited?<ul><li>Afternoon Shifts: Starting from (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM | 3:00 PM - 11:30 PM ) with alternate weekends off.</li><li>Annual bonuses, KPI based rewards &amp; several other fringe benefits.</li><li>Office location: PECHS, Block-6, Shahra-e-Faisal, Karachi.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li></ul>Join Eminent4U Private Limited:Dedicated to fostering a supportive and rewarding work culture, we invite you to embark on a fulfilling career journey with us, shaping the future of customer service &amp; support.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Support & Service Representative

Sybrid Pvt Ltd - A Lakson Group Company

Job description:Qualification:Minimum IntermediateExperience:Fresh- 01 Year of experience in call center or customer services operations.Location:Saddar, KarachiShift Timings:Rotational ShiftStipend: 25KJob Type: Full-timeWork Location: In personJob Type: Internship Contract length: 6 monthsPay: Rs25,000.00 per monthWork Location: In person

Customer Support Intern - Domestic Campaign

Telemarketing

The role focuses on delivering a positive customer experience through clear communication and problem-solving. Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Positive, collaborative, and supportive work culture.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Make a real impact by helping clients and being part of a professional team.</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Customer Services Executives (Part Time)

Explore 650+ Customer care associate in Karachi this January. Find roles across top companies and apply now to boost your career.

650 customer care associate jobs IN Karachi

Customer Support Representative

Customer Services Representative (Local & International Desk)

Customer Support Representative

Customer Support Representative

Customer Support & Service Representative

Customer Support Intern - Domestic Campaign

Customer Services Executives (Part Time)