customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

international customer support specialist Jobs in Karachi

international customer support specialist

sales coordinator

customer care associate

Pakpace

We are looking for a dedicated and customer-focused &quot;Customer Support Associate&quot; to join our team.This is an onsite, part-time position with the potential to become permanent based on performance.Responsibilities:<ul><li>Handle inbound customer calls regarding orders, inquiries, and concerns.</li><li>Confirm customer details such as order information, delivery addresses, and payment status.</li><li>Provide accurate information about products, shipping details, and delivery timelines.</li><li>Assist customers in making changes to their orders (e.g., cancellations, address corrections).</li><li>Resolve customer complaints or issues professionally and efficiently, ensuring customer satisfaction.</li><li>Maintain and update customer records accurately in the system.</li><li>Follow up with customers regarding order confirmations, delivery status, or any outstanding issues.</li><li>Coordinate with the logistics or shipping team to ensure timely and accurate order fulfillment.</li><li>Assist the team in managing order-related queries via email or chat, if required.</li></ul>Qualifications:<ul><li>Intermediate or Bachelor's degree in progress.</li><li>Excellent communication skills (verbal and written).</li><li>Strong listening skills and attention to detail.</li><li>Ability to handle customer complaints and resolve issues effectively.</li><li>Basic understanding of e-commerce and order management processes.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proficiency in basic computer operations (MS Office, Email).</li></ul>Timings:<ul><li>Working Hours: 10 AM &ndash; 7 PM</li><li>Working Days: Monday to Friday</li><li>Location: Gulshan-e-Iqbal</li></ul>Benefits:<ul><li>Competitive Salary Pkg</li><li>Training will be provided</li><li>Growth Opportunities</li></ul>Send your resume with the subject line &ldquo;Customer Support Intern&rdquo; to careers@amzoner.com.Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Representative

Qureshi Group

Customer Service Representative (CSR) &ndash; Qureshi GroupLocation: Karachi Department: Customer Experience Job Type: Full-Time Gender Preference: Female onlyJob SummaryQureshi Group is looking for a professional and customer-oriented Customer Service Representative to manage client interactions across our salon branches and head office. The CSR will be responsible for addressing customer queries, resolving complaints, maintaining service quality standards, and ensuring a seamless customer experience across all touchpoints.This role requires someone who understands customer behavior, has excellent communication skills, and can handle salon industry clients politely and effectively.Key ResponsibilitiesCustomer Interaction &amp; Support<ul><li>Serve as the first point of contact for walk-in, phone, and WhatsApp inquiries.</li><li>Provide accurate information regarding services, pricing, stylists, promotions, and branch policies.</li><li>Maintain a friendly, helpful, and professional attitude at all times.</li><li>Manage customer feedback and maintain a daily log for reporting.</li></ul>Complaint Handling<ul><li>Address customer complaints promptly and professionally.</li><li>Coordinate with salon managers, service providers, and the head office to resolve issues.</li><li>Ensure proper documentation of complaints and follow up until resolution.</li></ul>Branch Coordination<ul><li>Communicate client concerns and service gaps to branch managers.</li><li>Support salon teams in maintaining a smooth customer experience.</li><li>Ensure all customer-facing areas (reception, waiting area) maintain company standards.</li></ul>Head Office Coordination<ul><li>Maintain and submit daily/weekly customer service reports to the Customer Experience Manager.</li><li>Highlight repeated issues, operational gaps, or service trends for improvement.</li><li>Assist in implementing customer service policies and quality standards across branches.</li></ul>Operational Support<ul><li>Maintain customer feedback sheets, service recovery forms, and complaint logs.</li><li>Assist the management in customer satisfaction surveys and service audits.</li><li>Support marketing and communication teams by conveying customer insights and suggestions.</li></ul>Requirements<ul><li>Minimum: Intermediate; Bachelor&rsquo;s degree preferred.</li><li>1&ndash;3 years of customer service experience (Salon/Spa, Hospitality, Retail, or Call Center preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage difficult clients with patience and professionalism.</li><li>Presentable personality with customer-oriented behavior.</li><li>Basic knowledge of MS Office and WhatsApp Business.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication</li><li>Active listening and empathy</li><li>Problem-solving and conflict resolution</li><li>Professional grooming and presentation</li><li>Team collaboration</li><li>Time management</li></ul>How to Apply:Interested candidates may send their CV and cover letter to careers@qureshigroup.pk with the subject line: &ldquo;Application for CSR &ndash; Qureshi Group.&rdquo;Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

Telemarketing

The Customer Service Representative will provide exceptional service to our customers by assisting with inquiries, troubleshooting, product or service questions, and resolving complaints or issues. The CSR will handle customer concerns promptly and professionally while maintaining a high level of service quality Requirments:<ul><li>Intermediate | O Level | Graduate.</li><li>Fluent in English.</li></ul>Excellent verbal and written communication skills.Strong attention to detail and problem-solving abilities.Ability to multitask and work in a fast-paced environment.Customer-centric mindsetStrong interpersonal and communication skillsTime management and organizational skillsFixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e Iqbal</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Support Representative - Evening shift

PINNACLE ENTERPRISE

&#8599; Making ways for some new hires!Pinnacle is looking for outstanding profiles for the Customer Support ExecutivesResponsibilities:<ul><li>Communicate with customers via phone, email, and chat.</li><li>Provide knowledgeable answers to questions about the product, and pricing availability.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Excellent communication and collaboration skills to work effectively within a team.</li><li>Handle customer complaints and provide appropriate solutions and alternatives within the time limits.</li></ul>Qualifications:<ul><li>Fluent in English conversation.</li><li>Must have 2 years of relevant work experience.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li></ul>Benefits:Health &amp; Life Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance PerksShift: Evening/ Night (Required)Working Days: 5 daysLocation: DHA Phase 2 Ext, Karachi.Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you fluent in English?</li><li>Please share your salary expectations.</li><li>How many years of experience do you have with International Customer Support?</li><li>Are you available for both evening and night shift?</li></ul>Work Location: In person

Customer Support Executive

FAHAD Tutors

We are looking for a motivated Customer Service Representative who has excellent knowledge of Quranic subjects and is fluent in spoken English.Responsibilities:<ul><li>Communicate effectively in with local &amp; international clients.</li><li>Provide information related to Quranic subjects &amp; services.</li><li>Build and maintain long-term client relationships.</li><li>Meet the set target using effective techniques and strategies.</li></ul>Goal:Boost client numbers with superior service quality.Requirements:<ul><li>Strong understanding of the Quran subjects.</li><li>Fluent English speaking skills</li><li>Confident, active listener and persuasive communicator</li><li>Previous experience in sales (preferred but not required)</li><li>Ability to work independently and meet targets.</li></ul>Location: Bhayani Center, Block M, North Nazimabad. Karachi Employment Type: Full-time (10 am to 7 pm) Salary: Upto 30000+Attendance Allowance+Commission+BonusIf you believe you are the right fit, please send your CV and a brief voice introduction to: 0310-9995996https://fahadtutors.com/Career.phpJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In personExpected Start Date: 15/12/2025

ACE Marketing (Pvt) Ltd.

Now Hiring: Customer Support Executive Shifts: Evening / Night Salary: PKR 35,000 &ndash; 40,000Why Work at 1AZ0 Marketing?<ul><li>Only lead generation &mdash; no sales targets!</li><li>Stress-free, relaxed work environment</li><li>Free training to boost your communication skills</li><li>Perfect opportunity for students and fresh graduates</li></ul>What You Need<ul><li>Minimum education: Intermediate / O-Levels / A-Levels</li><li>Strong spoken and written English</li></ul>What You&rsquo;ll Do<ul><li>Make outbound calls to potential clients in the U.S. market</li><li>Collect, manage, and follow up on leads</li><li>Build and maintain solid client relationships</li></ul>Ready to start your career? Apply now!Job Types: Full-time, Part-timePay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you live Nearby Gulshan-e-Iqbal Karachi?</li></ul>Language:<ul><li>Must Have Proficiency In English (Required)</li><li>Good Communication Skills In English (Required)</li></ul>Work Location: In person

International Customer Service Associate

Explore 682+ Customer care associate in Karachi this December. Find roles across top companies and apply now to boost your career.

682 customer care associate jobs IN Karachi

Customer Support Associate

Customer Support Representative

Customer Service Representative

Customer Support Representative - Evening shift

Customer Support Executive

Customer Service Representative

International Customer Service Associate