customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

associate, client delivery Jobs in Karachi

associate, client delivery

customer care associate

Shark Innovation Labs

<ul><li>Position Name: Custom Clearance Associate</li></ul>We at Shark Innovation Labs are seeking a skilled Customs Clearance Associate with previous experience in Freight Forwarding, Shipping, or Logistics. The ideal candidate will have a deep understanding of customs processes and documentation, particularly in relation to air and sea cargo clearance. This Position is Faisalabad based.Responsibilities:&middot; Handle customs clearance operations for Air, Sea, and Land shipments.&middot; Prepare and submit import and export declarations through customs systems.&middot; Classify goods using appropriate HS Codes and ensure compliance with customs regulations.&middot; Verify shipping documentsRequirements:<ul><li>Education: Bachelor's/Masters degree in SCM (preferred)</li><li>Experience: Minimum of 2-3 years of experience in customs clearance within the UAE or Saudia Arabia. Prior experience in Freight Forwarding/Shipping/Logistics is an advantage.</li><li>Technical Skills:</li><li>Proficient in Mirsal 2 and DP World online payment systems.</li><li>Familiar with Dubai Trade Portal and its functionalities.</li><li>Soft Skills:</li><li>Ability to work in a fast-paced, performance-driven environment.</li><li>Strong communication skills, both written and verbal (English).</li></ul>Employment Type: Full-time<ul><li>Career Level: Mid-level</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Custom Clearance Associate

HR Ways

Job Description:Hiring Customer Support Representative - Onsite in KarachiAbout Client Company:﻿Leading Software Development and IT Solution Provider in Pakistan.Job Description:Key Responsibilities:<ul><li>Respond to customer inquiries through phone, email, chat, tickets, or CRM platforms.</li><li>Understand customer concerns and provide clear, professional, and timely responses.</li><li>Guide customers through product features, account setup, login issues, service usage, and basic troubleshooting.</li><li>Maintain a positive customer experience by showing empathy, patience, and ownership.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or support system.</li><li>Follow up with customers to ensure their issue has been resolved.</li><li>Escalate complex issues to the relevant technical, operations, or product teams.</li><li>Support onboarding of new customers and help them understand how to use the platform effectively</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken &amp; written) &ndash; mandatory</li><li>Must be fluent and able to handle different accents confidently</li><li>Experience in a software house and selling websites/mobile applications is a plus (not required)</li><li>Strong interpersonal and communication skills</li><li>Training will be provided for the right candidates.</li></ul>Other Details:Working Timings: 3:00PM -10:30PMWorking Days: Mon-Fri (Alternate Saturdays On)Work Mode: Full Time OnsiteLocation: Block 2 P.E.C.H.S., KarachiWork Location: In person

Customer Support Representative

Karachi Tutors Academy

Job SummaryKarachi Tutor Academy is looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will assist students and parents, respond to enquiries, manage admissions, and provide excellent customer service both in person and through phone and WhatsApp.Responsibilities<ul><li>Respond to enquiries from students and parents via phone, WhatsApp, and in person.</li><li>Provide information about courses, admissions, fees, and class schedules.</li><li>Guide prospective students through the admission process.</li><li>Follow up with enquiries to increase admissions.</li><li>Maintain accurate student records and update the database.</li><li>Coordinate with the academic team regarding student requirements.</li><li>Resolve customer concerns professionally and promptly.</li><li>Ensure a positive customer experience at all times.</li></ul>Requirements<ul><li>Intermediate or Bachelor's degree preferred.</li><li>Previous customer service, sales or admissions experience is an advantage.</li><li>Fresh graduates with excellent communication skills are encouraged to apply.</li><li>Good communication skills in English and Urdu.</li><li>Basic knowledge of MS Office and computer applications.</li><li>Friendly, organised, and professional attitude.</li></ul>Job Details<ul><li>Working Hours: 11:00 AM &ndash; 8:00 PM</li><li>Salary: PKR 35,000 &ndash; 45,000 per month (depending on experience and skills)</li><li>Location: Karachi</li><li>Whatsapp 03222-788052</li></ul>Pay: Rs35,628.43 - Rs74,391.27 per monthWork Location: In person

Customer service Representative

Human Capital HR Solutions

Human Capital HR SolutionsLocation :KarachiJob descriptionCustomer Officer &ndash; Import &amp; Export Documentation / Customer CareLocation: Port Qasim, KarachiIndustry : Maritime and logistics (A Joint Venture between Dubai and Pakistan)Employment Type: Full-TimeQualification: Minimum BachelorsHuman capital HR Solutions, is looking for a Customer Officer to support its operations at Port Qasim. This role is ideal for individuals with strong communication skills who can effectively handle customer interactions and documentation related to import and export processes.Key Responsibilities:Handle customer queries and provide timely and professional responsesCoordinate with clients regarding import and export documentationEnsure accurate preparation and processing of required documentsMaintain clear and consistent communication with internal teams and customersProvide excellent customer service and resolve issues efficientlyKeep records of customer interactions and documentationRequirements:Strong verbal and written communication skillsCustomer-focused mindset with a professional attitudeBasic understanding of documentation processes (training can be provided)Ability to manage multiple tasks and meet deadlinesProficient in MS Office (Word, Excel, Outlook)1 to 2 years of experience in customer service or similar roleWhat We Offer:Opportunity to work in an international business environmentExposure to import and export documentation processesProfessional growth and learning opportunitiesCompetitive salary packageHow to Apply:Send your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: &ldquo;Customer Officer &ndash; Import &amp; Export Documentation / Customer Care&rdquo;Job Type: Full-timeWork Location: In personWork Location: In person

Customer Care Officer – Import & Export Documentation

Eplanet Global

Data Entry / Video Annotation AssociateLocation: Bahadurabad, KarachiResponsibilities:Perform data entry and back-office operations Video annotation tasks (preferred experience) Work in rotational shifts 5 working days per week (weekly offs on weekdays)Requirements:Basic English communication skills Experience in Data Entry, Back Office, or Video Annotation Good command of MS Office Flexible to work in rotational shiftsSalary: 32K + Performance Bonus (up to 10K)Send your resume at wajiha.hayat@eplanetglobal.com by mentioning the position inPay: Rs42,000.00 per monthWork Location: In person

Data Entry / Video Annotation Associate

Oraan

<div>
 
 Location:
 
 Karachi
 
 
 Department:
 
 Finance
 
 
 About the Role
 
 We are looking for a detail-oriented Finance Associate to support day-to-day financial operations and ensure accuracy across accounting, treasury, and reporting processes. This role requires someone who can manage financial records, coordinate payments, and support audits while maintaining strong financial discipline and compliance.
 
 
 What You&rsquo;ll Own
 
 
 Accounting &amp; Financial Reporting
 
 
 <ul>
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 Record and maintain financial transactions in QuickBooks Online (QBO).
 </li>
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 Post journal entries and maintain accurate financial records.
 </li>
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 Prepare financial reports and support month-end and year-end closing activities.
 
 
 </li>
 </ul>
 
 Accounts Payable &amp; Reconciliations
 
 
 <ul>
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 Oversee vendor payment processing and ensure proper documentation.
 </li>
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 Manage monthly payout processing including GL entries and reconciliations.
 </li>
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 Perform bank reconciliations and resolve any discrepancies.
 
 
 </li>
 </ul>
 
 Treasury Management
 
 
 <ul>
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 Support daily treasury operations and monitor cash flow.
 </li>
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 Coordinate with internal teams to forecast monthly fund requirements.
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 Liaise with banks for fund transfers and treasury transactions.
 
 
 </li>
 </ul>
 
 Audit &amp; Compliance
 
 
 <ul>
 <li>
 Coordinate with external auditors and provide required documentation.
 </li>
 <li>
 Prepare year-end financial schedules and supporting records.
 </li>
 <li>
 Address audit queries and ensure timely resolution of observations.
 
 
 
 </li>
 </ul>
 Who You Are
 
 <ul>
 <li>
 1&ndash;3 years of experience in finance, accounting, or related roles.
 </li>
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 Strong understanding of accounting principles and financial processes.
 </li>
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 Experience using accounting tools such as QuickBooks or similar systems.
 </li>
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 Strong attention to detail with good analytical and reconciliation skills.
 </li>
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 Organized, reliable, and able to manage multiple deadlines.
 </li>
 <li>
 Comfortable working in a fast-paced, collaborative environment.
 
 
 </li>
 </ul>
</div>

Finance Associate

Gul Ahmed & Co.,

Job Description: Gul Ahmed &amp; Co., Chartered Accountants is seeking a motivated and detail-oriented Tax Associate to join our team. This role offers an excellent opportunity to develop practical expertise in taxation while working closely with experienced professionals. The successful candidate will gain exposure to tax return preparation, statutory filings, compliance matters, audits, and client coordination.Key Responsibilities:<ul><li>Assist in preparing and filing income tax and sales tax returns for individuals, associations of persons, and companies.</li><li>Support the preparation and submission of tax statements and other statutory filings.</li><li>Maintain tax records, working papers, and supporting documentation.</li><li>Conduct tax research and assist in interpreting applicable tax laws and regulations.</li><li>Coordinate with clients to obtain financial records and other information required for tax filings.</li><li>Monitor filing deadlines and help ensure timely compliance with applicable requirements.</li><li>Assist in responding to tax notices and preparing documentation for audits, assessments, and reviews.</li><li>Provide support to senior team members on tax advisory and compliance assignments.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Commerce, Business Administration, Accounting and Finance, or an equivalent discipline.</li><li>Strong interest in taxation, accounting, and regulatory compliance.</li><li>Good analytical, research, communication, and problem-solving skills.</li><li>Proficiency in Microsoft Office, particularly Excel and Word.</li><li>Ability to work effectively in a team, manage multiple assignments, and meet deadlines.</li><li>Familiarity with Pakistan&rsquo;s income tax and sales tax framework will be an advantage.</li><li>Previous experience or an internship with a tax or accounting firm is preferred but not mandatory.</li></ul>Benefits:<ul><li>Hands-on experience with real-world tax and compliance matters.</li><li>Professional learning, mentorship, and career-development opportunities.</li><li>Exposure to a diverse range of clients and industries.</li><li>A collaborative and supportive working environment.</li></ul>If you are eager to start your career in taxation and grow with a professional firm, we encourage you to apply.Job Type: Full-timePay: Rs15,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>What is your expected Salary?</li><li>Do you understand that this role is for tax department in our Chartered Accountant firm?</li></ul>License/Certification:<ul><li>driving license (Preferred)</li></ul>Work Location: In person

Tax Associate

Explore 78+ Customer care associate in Karachi this August. Find roles across top companies and apply now to boost your career.