customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

accounts executive

business development associate Jobs in Lahore

business development associate

customer sales representative Jobs in Lahore

customer sales representative

customer care associate

ibex

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 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
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 &bull; Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 
 &bull; Assist customers with their items purchased through ecommerce website
 
 &bull; Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 
 &bull; Providing alternatives to products/items, which are not available on the ecommerce website
 
 &bull; Follow standard processes and procedures when it comes to providing the resolution
 
 &bull; Staying up to date with latest updates on system information, process changes and future updates
 
 
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 &bull; O Levels/Matriculation or above
 
 &bull; Excellent Written and Verbal English communication
 
 &bull; Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 &bull; Banking Experience preferred
 
</div>

Customer Services Specialist

AV Private Limited

Job SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product/service information, and maintaining positive customer relationships through excellent communication and problem-solving skills.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media professionally and promptly.</li><li>Handle customer complaints and provide appropriate solutions within the given time frame.</li><li>Maintain accurate customer records and update information in CRM/HRMS systems.</li><li>Provide complete and accurate information about company products and services.</li><li>Follow communication procedures, guidelines, and company policies.</li><li>Escalate unresolved issues to the relevant department when necessary.</li><li>Meet individual and team performance targets.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Coordinate with internal departments to ensure customer satisfaction.</li><li>Prepare daily and weekly reports related to customer interactions and complaints.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Proven experience in Customer Service, Call Center, or BPO industry is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office and CRM software.</li><li>Strong listening and negotiation skills.</li><li>Ability to work in rotational shifts if required.</li></ul>Pay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Luminey

Customer Support Representative (CSR)Company: Bin Khalid Group (BKG) Location: Bahria Town, Lahore Job Type: Full-Time (Onsite) Experience Required: 3&ndash;5 YearsBin Khalid Group (BKG) is seeking a professional and customer-oriented Customer Support Representative (CSR) to become part of our growing team. The selected candidate will play a key role in managing customer communications, resolving queries efficiently, and ensuring a positive customer experience through timely and effective support services.Key Responsibilities<ul><li>Respond to customer queries via phone calls, emails, and face-to-face interactions</li><li>Address customer concerns and complaints professionally while ensuring prompt resolution</li><li>Maintain detailed and accurate records of customer communications, feedback, and transactions</li><li>Follow up with customers to confirm issue resolution and overall satisfaction</li><li>Collaborate with internal departments to resolve customer-related matters effectively</li><li>Build and maintain strong relationships with clients through exceptional service</li><li>Ensure high standards of customer engagement and support at all times</li></ul>Requirements<ul><li>3&ndash;5 years of experience in Customer Support or a similar CSR role</li><li>Strong verbal and written communication skills</li><li>Excellent interpersonal and customer service abilities</li><li>Effective problem-solving and multitasking capabilities</li><li>Proficiency in CRM software and MS Office applications</li><li>Bachelor&rsquo;s degree will be preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional and collaborative onsite working environment</li><li>Career growth and professional development opportunities</li><li>Supportive team culture with continuous learning opportunities</li></ul>Share your resume on this link : https://paypeople.app/#/Careers/jobs?id=5eb72e61-4a4b-48be-a269-65ab42deb8cc&amp;cid=8788Work Location: In person

Customer Support Representative (CSR)

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTD is looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will manage customer interactions, address inquiries, and ensure a positive experience for every client. If you enjoy helping people and resolving issues efficiently, we want to hear from you!Key Responsibilities:<ul><li>Professionally and courteously handle customer calls.</li><li>Respond to inquiries via phone, email, or live chat promptly.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and concerns while maintaining a positive experience.</li><li>Maintain detailed and accurate records of all customer interactions.</li><li>Follow up with customers to ensure issues are fully resolved.</li><li>Consistently deliver professional and high-quality customer support.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and active listening abilities.</li><li>Ability to remain calm and professional under pressure.</li></ul>Shift &amp; Location:<ul><li>Timings: 5:00 PM &ndash; 2:00 AM (Night Shift)</li><li>Location: On-site at 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town, Lahore</li></ul>If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the right place for you!Pay: Up to Rs80,000.00 per monthWork Location: In person

Customer Support Agent-Bahria Town

IGET SOLUTIONS PVT LTD is seeking a dedicated, customer-oriented, and professional Customer Service Representative to join our growing team. In this role, you will be responsible for managing customer interactions, addressing inquiries, and ensuring an exceptional customer experience across all communication channels. If you are passionate about helping customers and resolving issues efficiently, we would love to hear from you.Key Responsibilities<ul><li>Handle customer calls professionally, courteously, and efficiently.</li><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding company services, procedures, and policies.</li><li>Resolve customer concerns and complaints while ensuring a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions and transactions.</li><li>Follow up with customers to confirm that issues have been resolved satisfactorily.</li><li>Deliver consistently high-quality customer support in a professional manner.</li></ul>Requirements<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to remain calm, professional, and solution-focused under pressure.</li><li>Customer-focused mindset with a commitment to delivering outstanding service.</li><li>Strong organizational and multitasking skills.</li></ul>Shift &amp; Location<ul><li>Timings: 5:00 PM &ndash; 2:00 AM (Night Shift)</li><li>Location: On-site at 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town, Lahore</li></ul>If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the right place for you!Work Location: In personPay: Up to Rs80,000.00 per monthWork Location: In person

Truck Dispatcher-Bahria Town

Do it Right Pakistan

Date posted: 13 May 2026Pay: 25,000.00 (PKR)-35,000.00 (PKR) per monthJob Description:Call Center Agent (Female)Company: World Signature Events Job Type: Full-Time Location: DHA Phase 2 Interview Location (Head Office): DHA Phase 8Job DescriptionWorld Signature Events is looking for a confident and energetic Call Center Agent (Female) to join our team. We are seeking candidates with excellent communication skills, a professional attitude, and a pleasant personality who can effectively deal with clients and maintain high customer service standards.Fresh candidates with strong communication abilities are also encouraged to apply.Job Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Provide accurate information regarding company services</li><li>Maintain proper follow-ups with clients</li><li>Respond to customer queries in a polite and professional manner</li><li>Maintain call records and customer details</li><li>Coordinate with internal departments when required</li><li>Ensure customer satisfaction through effective communication</li></ul>Requirements<ul><li>Female candidates only</li><li>Experience: 6 months to 1 year preferred</li><li>Freshers are also encouraged to apply</li><li>Excellent communication and interpersonal skills</li><li>Confident and professional personality</li><li>Good speaking and listening skills</li><li>Ability to work in a professional office environment</li><li>Basic computer knowledge will be preferred</li></ul>Qualification<ul><li>Intermediate / Bachelor&rsquo;s degree preferred</li><li>No specific field restriction</li></ul>Job Timings<ul><li>Monday to Saturday</li><li>10:00 AM to 6:30 PM</li></ul>Workplace<ul><li>Office-Based Position</li></ul>Interview Details<ul><li>Interviews will be conducted at the Head Office located in DHA Phase 8.</li></ul>Salary<ul><li>25k-35k per month</li></ul>Apply NowInterested candidates are encouraged to apply through Indeed or submit their updated CV for consideration.Work Location: In personPay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative

Shafi Group limited

Job Title: Administrative AssistantJob Summary:The Administrative Assistant provides support to ensure efficient operation of the office. This role involves a variety of tasks, including managing schedules, handling correspondence, and assisting team members with various administrative duties.Key Responsibilities:Office Management: Organize and maintain files, records, and documentation.Scheduling: Manage calendars, schedule appointments, and coordinate meetings.Communication: Handle incoming calls, emails, and other correspondence; act as a point of contact for internal and external stakeholders.Data Entry: Input and update data in databases and spreadsheets as needed.Support Tasks: Assist with preparing reports, presentations, and other documents.Supplies Management: Monitor and order office supplies as necessary.Event Coordination: Help plan and organize company events or meetings.Customer Service: Provide excellent service to clients and visitors.Qualifications:Education: High school diploma or equivalent; associate degree or higher preferred.Experience: Previous experience in an administrative role is advantageous.-Skills:- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).- Strong organizational and time management skills.- Excellent verbal and written communication skills.- Ability to multitask and prioritize tasks effectively.- Attention to detail and problem-solving skills.Job Type: Full-timePay: Rs40,000.00 - Rs200,000.00 per monthWork Location: In person

Admin assistance

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