customer sales representative Jobs in Lahore

customer sales representative

accounts executive

account manager

customer support representative Jobs in Lahore

customer support representative

sales consultant

customer care associate

YAP Pakistan

Customer Support AssociateLocation: Johar Town, Lahore Job Type: Full-time Shift: Rotational (Morning, Evening, Night)Job SummaryYAP Pakistan is seeking a proactive and customer-focused Customer Support Associate to join our dynamic team. The ideal candidate will possess excellent communication skills, strong proficiency in Microsoft Word and Excel, and the flexibility to work in rotational shifts. This role is pivotal in ensuring customer satisfaction and maintaining YAP&rsquo;s reputation for excellence in service.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Resolve customer issues efficiently while maintaining a high level of empathy and accuracy</li><li>Document customer interactions and feedback using MS Word and Excel</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of YAP&rsquo;s products, services, and policies</li><li>Meet performance targets including response time, resolution rate, and customer satisfaction scores</li><li>Work in rotational shifts to ensure 24/7 support coverage</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Excellent verbal and written communication skills in English and Urdu</li><li>Proficiency in Microsoft Word and Excel for documentation and reporting</li><li>Ability to multitask and work under pressure</li><li>Strong problem-solving skills and attention to detail</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Preferred Skills<ul><li>Prior experience in customer support or call center environment</li><li>Familiarity with CRM systems and ticketing tools</li><li>Positive attitude and a passion for helping others</li></ul>How to ApplyInterested candidates can send their updated CV to hr@yappakistan.com with the subject line: Customer Support Associate &ndash; YAP PakistanJob Type: Full-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in Shifts?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Associate

Rentokil Initial

<div>We are seeking a dedicated Hotline Operator to be the first point of contact for our customers across multiple communication channels. The ideal candidate will handle inbound and outbound calls, respond to queries on WhatsApp, website chat, and social media accounts, and ensure each customer receives a professional and helpful experience. This role also involves forwarding qualified leads to the relevant department and assisting the marketing team by collecting feedback and monitoring customer trends.
Key Responsibilities:<ul>
<li>Handle inbound and outbound customer calls in a professional and courteous manner.
</li><li>Respond promptly to customer queries via WhatsApp, website live chat, and other social media platforms.
</li><li>Identify and forward sales leads to the appropriate department for follow-up.
</li><li>Maintain accurate records of customer interactions and transactions.
</li><li>Assist the marketing team by collecting, organizing, and reporting customer feedback.
</li><li>Monitor and report on customer trends, recurring issues, and improvement opportunities.
</li><li>Follow company communication guidelines and ensure brand tone and professionalism across all channels.</li>
</ul>Requirements<ul><li>
Proven experience in customer service, call center, or hotline operations.
</li><li>Excellent verbal and written communication skills.
</li><li>Proficiency in using chat platforms, social media tools, and basic CRM systems.
</li><li>Strong problem-solving skills and the ability to handle challenging situations calmly.
</li><li>Ability to multitask and manage time effectively in a fast-paced environment.
 
Positive attitude, attention to detail, and a customer-first mindset.</li><li>
Familiarity with WhatsApp Business, Facebook/Instagram chat tools, and website live chat software.
</li><li>Knowledge of CRM platforms and customer feedback tools.
</li><li>Prior experience supporting marketing or sales teams.</li></ul>
Benefits<ul>
<li>Health Insurance</li>
<li>Life Insurance</li>
<li>Paid Time Off</li>
<li>Performance Bonus</li>
<li>Performance Based Increments</li>
<li>Provident Fund</li>
<li>SIM Allowance</li>
<li>Travel policy</li>
</ul>.</div>

Hotline Operator

King kamco pharma

Full job description<ul><li>Shift Duration: 06:00 PM to 03:00 AM</li><li>Fluent in English (spoken &amp; written).</li></ul>Job Description:We are looking for enthusiastic and fluent English-speaking candidates to join our International Campaign (US Market). The role requires handling customer queries, providing accurate information, and ensuring excellent service in a professional manner.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Respond to customer queries promptly and professionally.</li><li>Provide accurate product/service information to customers.</li><li>Maintain records of customer interactions.</li><li>Ensure customer satisfaction by delivering quality service.</li></ul>Requirements:<ul><li>Minimum education: Intermediate.</li><li>Fluent in English (spoken &amp; written).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle customer concerns with patience and professionalism.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth opportunities within the organization.</li><li>Night shift 06:00 PM to 03:00 AM</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthLanguage:<ul><li>English Fluently (Preferred)</li></ul>Work Location: In person

Patient Caller/Patient Scheduling

MAF COLLECTIONS (SMC-PRIVATE) LIMITED

Customer Support Representative (CSR)Job SummaryIf you have the expertise and skills to deal with international customers to provide them support and keep them satisfied, IBP Global is the right place.As a Customer Support Representative, your primary responsibility is to provide efficient and timely customer support. You will handle customer queries and complaints through various communication channels such as email, phone, chat, and social media. Your job is to ensure that customers receive the best possible service and resolution to their issues.Key Responsibilities<ul><li>Responding promptly and professionally to customer inquiries and complaints via email, phone, chat, and social media</li><li>Troubleshooting and resolving customer issues by providing accurate and relevant information</li><li>Escalating complex issues to higher-level designers or management as required</li><li>Building rapport and maintaining good relationships with customers by providing exceptional customer service</li><li>Monitoring and tracking customer inquiries and complaints to ensure timely resolution and follow-up</li><li>Keeping up-to-date with product and service knowledge to provide accurate information to customers</li><li>Maintaining accurate and detailed customer records and updating them as necessary</li></ul>Requirements<ul><li>Proven customer support experience, preferably in a fast-paced environment</li><li>Excellent English spoken skills</li><li>Preferably female</li><li>Ability to work in a team environment</li><li>Strong problem-solving and analytical skills</li><li>Ability to manage multiple tasks simultaneously and prioritize effectively</li><li>Ability to work under pressure and meet tight deadlines</li><li>Proficiency in using computer applications and tools, including Microsoft Office</li></ul>Location: Johar Town LahoreSalary: Rs 30,000 - 50,000, KPI bonus along with sales CommissionJob Type: Night Shift (Full-time)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Protees pvt ltd

Full job descriptionCustomer Support Representative for Shopify StoreResponsibilities:Respond promptly to customer inquiries via WhatsApp, calls, and emails with professionalism and efficiency.Process and manage Shopify orders, including tracking updates, returns, and exchanges.Follow up on abandoned carts to maximize conversions and recover sales.Manage product inquiries, stock updates, and availability information with accuracy.Proactively call customers to address complaints, resolve issues, and enhance satisfaction.Reach out to customers to collect product reviews and feedback for continuous improvement.Coordinate with logistics and courier companies to ensure timely deliveries, pickups, and returns.Verify courier remarks and ensure delivery reattempts happen without unnecessary delays.Maintain a customer-first mindset, ensuring all queries and complaints are resolved efficiently.Ideal Candidate:A hardworking and resourceful individual who takes pride in delivering their best.Methodical multitasker with strong organizational and problem-solving skills.Proficient in Shopify and capable of handling order management efficiently.Experience in coordinating with courier companies and managing delivery issues.Exceptional communication skills with the ability to handle customer interactions professionally.Thrives in challenging situations and takes ownership of tasks rather than cutting corners.Works well with a team and values collaboration and shared success.Proactive, self-motivated, and adaptable to evolving customer needs.Confident, fluent in spoken English, and quick to resolve customer concerns.Always looking to grow personally and professionally&mdash;not just doing the bare minimum.Dependable with a strong work ethic, ensuring consistency in performance.Job Details:Office-based role &ndash; No remote work.Location: 1-D Mian Center Protees Office Nawab Town Raiwind Road LahoreTimings: 11 AM - 7 PMSalary Range: 35,000 - 45,000 PKR (Flexible for candidates with 2+ years of CSR experience, with the potential for a higher offer based on skills and expertise).Previous work references with contact details are required for verification.If you're someone who embraces challenges, values continuous learning, and takes ownership of your work, we&rsquo;d love to hear from you!Applicants who rely on AI-generated responses (e.g., ChatGPT) for custom assessment questions will be automatically disqualified from the hiring process. We value originality, critical thinking, and problem-solving skills, which cannot be accurately assessed if responses are AI-generated.Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

E-commerce Store Handler

Alpha CX

Job Title: Onsite Customer Service Representative (English-Speaking)Location:<ul><li>Onsite &#65288;Grand Square Mall Firdous Market Road, Center Point, Gulberg 3, Lahore&#65289;</li></ul>Job Type: Full-timeSalary: Competitive, based on experienceHow to Apply:Ready to make a difference? Here&rsquo;s how:1. please send your CV and a self-introduction Viedo to this email&#65306;hrdanny@alpha-cx.com(please choose one of the two application methods, link or email, we will give priority to link applications):Email sending format:<ul><li>Name</li><li>Apply for a position&#65306; CSR</li><li>source: Indeed</li><li>CV</li><li>Video (Must have &#65289;</li></ul>More details about Alpha&#65306;Join the Alpha CX Team and Redefine Customer Service Excellence!Are you passionate about delivering exceptional customer experiences? Do you thrive in a remote work environment with flexibility and growth opportunities? If so, Alpha CX is looking for YOU to be part of our dynamic team!About Us:At Alpha CX, we are committed to being a leader in providing world-class customer service solutions to clients across industries. Joining us means becoming part of a mission-driven organization that values innovation, collaboration, and excellence.Your Role:As a Customer Service Representative, you will:<ul><li>Be the trusted voice of Alpha CX, assisting customers via phone, email, and chat.</li><li>Handle inquiries, resolve complaints, and deliver fast and accurate solutions.</li><li>Provide detailed information about our products and services with professionalism.</li><li>Maintain and update customer records while safeguarding their confidentiality.</li><li>Work closely with internal teams to resolve issues and improve the customer journey.</li><li>Follow company policies to ensure consistent and high-quality service delivery.</li></ul>What We&rsquo;re Looking For:We&rsquo;re seeking team members who have:<ul><li>Fluency in English (both written and spoken).</li><li>Previous customer service experience ( mandatory).</li><li>Outstanding communication and interpersonal skills.</li><li>Self-discipline and the ability to work independently in a remote setting.</li><li>Familiarity with technology and customer service tools.</li><li>A stable high-speed internet connection and a quiet, professional workspace.</li></ul>Why Join Alpha CX?Here&rsquo;s what we offer:<ul><li>Competitive Salary &ndash; Reflecting your experience and dedication.</li><li>Flexible Work Hours &ndash; Designed to balance your work and personal life.</li><li>Professional Growth &ndash; Access to learning opportunities and career advancement.</li><li>Supportive Team Culture &ndash; Be part of a community that values collaboration and innovation.</li></ul>We look forward to learning more about you and how you can contribute to our success!At Alpha CX, we believe in empowering our team to create remarkable customer experiences. Join us today and be part of our journey to redefine customer service excellence!Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (Onsite - Lahore)

Explore 627+ Customer care associate in Lahore this September. Find roles across top companies and apply now to boost your career.