customer care associate

Hurak Education Services

Customer Support RepresentativeLocation: DHA Phase 6, Lahore Job Type: Full-Time, On-Site Working Hours: 12:30 PM &ndash; 9:30 PMAbout HurakHurak is a leading EdTech company specializing in online and classroom-based compliance training across the UK. With over 12 years of industry experience, we are committed to delivering high-quality training solutions and are now expanding our reach to become a global brand.We are currently seeking a dedicated and customer-focused Customer Support Representative to join our growing team.Key Responsibilities<ul><li>Respond to customer queries, requests, and complaints professionally and efficiently.</li><li>Manage class schedules, exam bookings, certifications, and other operational tasks.</li><li>Follow established processes and procedures to ensure accurate and timely resolutions.</li><li>Deliver exceptional customer service by taking full ownership of customer issues from start to finish.</li><li>Build positive customer relationships and contribute to an outstanding customer experience.</li><li>Effectively handle objections and resolve customer concerns in a professional manner.</li><li>Collaborate with internal teams to ensure smooth operations and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Excellent spoken and written English skills (mandatory).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Prior experience in customer service, customer support, or a related field is preferred.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li><li>0-1 year of experience</li></ul>What We Offer<ul><li>Medical Insurance</li><li>Professional growth and learning opportunities.</li><li>A collaborative and supportive work environment.</li><li>The opportunity to be part of a rapidly growing international EdTech company.</li></ul>Pay: Rs65,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Can you commute to DHA Phase 6?</li><li>What's your current salary?</li></ul>Work Location: In person

Customer Support Representative

World Communication

Job Description &ndash; Customer Service Representative (CSR) | Night Shift As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role involves assisting customers, resolving inquiries, processing requests, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints professionally and efficiently Process orders, returns, and account updates Maintain accurate customer records and documentation Provide product and service information to customers Collaborate with internal teams to resolve complex issues Requirements: High School Diploma or equivalent (Bachelor&rsquo;s degree preferred) Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer proficiency (MS Office/CRM systems) Ability to multitask and work under pressure Positive attitude and willingness to learnPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Accountax Accounting & Taxation Services

Business Development Associate &mdash; Accountax (Lahore Office)About the Role Accountax, a UAE-based Audit and Tax Services firm with back-office operations in Lahore, is hiring a Business Development Associate to support our sales and growth initiatives. This is an excellent entry point for early-career professionals looking to build a career in B2B sales, client communication, and lead generation &mdash; with direct exposure to our UAE client base and mentorship from our Business Development Manager.Key Responsibilities<ul><li>Conduct market research to identify potential clients and business opportunities</li><li>Generate leads through cold calling, email outreach, LinkedIn networking, and referrals</li><li>Reach out to prospective clients to introduce Accountax's services</li><li>Schedule meetings, calls, and presentations with potential clients</li><li>Follow up with prospects to maintain engagement and move opportunities forward</li><li>Support the sales team in closing deals and managing client communications</li><li>Track and report progress on lead generation and sales activities</li></ul>Requirements<ul><li>0&ndash;2 years of experience in sales, business development, customer service, or a related field</li><li>Fresh graduates with strong communication skills are encouraged to apply</li><li>Strong verbal and written communication skills in English</li><li>Basic understanding of sales processes and client relationship management</li><li>Self-motivated, target-driven, and eager to learn</li></ul>Education<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field</li><li>Relevant internships in sales, marketing, or customer engagement are a plus</li></ul>What We Offer<ul><li>Fixed salary of Rs 40,000&ndash;45,000/month plus performance-based incentives</li><li>Direct mentorship and structured onboarding from our BD Manager</li><li>Exposure to international (UAE) clients and cross-border business development</li><li>Clear career progression path within the sales function</li></ul>Industry: Accounting &amp; Taxation Services (UAE-based firm, Lahore back-office) Work Mode: On-site &mdash; Johar Town, Lahore Working Hours: Monday&ndash;Saturday, 10:00 AM &ndash; 7:00 PMPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Associate - Accountaxuae (Lahore Office)

SMA Engineering and Services

Job SummaryWe are seeking a motivated and results-driven Business Development Associate to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, generating leads, and contributing to the company's growth objectives. The candidate should possess excellent communication, negotiation, and analytical skills, along with a strong understanding of branding, advertising, digital marketing, and e-commerce.Key Responsibilities<ul><li>Identify and pursue new business opportunities to achieve sales and revenue targets.</li><li>Develop and maintain strong relationships with clients, stakeholders, and business partners.</li><li>Conduct cold calling, lead generation, and client outreach activities.</li><li>Manage and respond to company emails, inquiries, and business correspondence in a professional and timely manner.</li><li>Analyze customer feedback and market trends to improve business performance.</li><li>Prepare and present business proposals, quotations, and sales presentations.</li><li>Conduct market research to identify potential clients and emerging business opportunities.</li><li>Collaborate with management to develop and implement business growth strategies.</li><li>Negotiate contracts and business deals with prospective clients.</li><li>Provide insights into product development, market positioning, and competitive analysis.</li><li>Monitor industry trends and competitor activities.</li><li>Maintain accurate records of leads, client communications, and business development activities.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Finance, E-Commerce, or a related field.</li><li>Minimum 2&ndash;4 years of experience in Business Development, Sales, Marketing, or a similar role.</li><li>Sound knowledge of Branding, Advertising, Digital Marketing, and E-Commerce.</li><li>Strong proficiency in Microsoft Office applications and email communication.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong negotiation and relationship-building abilities.</li><li>Analytical mindset with strong problem-solving skills.</li><li>Ability to work independently and in a fast-paced environment.</li><li>Willingness to travel when required.</li></ul>Benefits<ul><li>Competitive salary package (PKR 60,000 &ndash; 80,000 per month).</li><li>Professional growth and career development opportunities.</li><li>Dynamic and collaborative work environment.</li><li>Performance-based incentives and rewards.</li></ul>How to ApplyInterested candidates are encouraged to submit their updated resumes&quot;Application for Business Development Associate&quot;.Only shortlisted candidates will be contacted for further assessment.Job Type: Full-Time Work Location: Lahore (On-Site)Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development Associate

Medtronic

<div>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
<h1 class="jobSectionHeader">A Day in the Life
</h1>At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
 
 
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Lahore.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Support collection activities for assigned customer accounts
</li><li>Coordinate and monitor external collection agencies to ensure timely collection actions
</li><li>Follow up with collection partners on recovery progress, disputes, and action plans
</li><li>Review overdue accounts and support escalation of high-risk customers
</li><li>Maintain accurate records of collection activities, agency updates, and customer communications
</li><li>Collaborate with internal stakeholders to resolve outstanding balances and collection issues
</li><li>Prepare collection performance reports, aging analysis, and recovery updates
</li><li>Ensure compliance with company policies, documentation requirements, and audit standards.
</li></ul>Required Knowledge and Experience:
<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related discipline
</li><li>Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
</li><li>Fluent in English, both written and verbal
</li><li>Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
</li><li>Strong analytical, organizational, and problem-solving skills
</li><li>Strong communication and stakeholder management skills
</li>Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable. 
<li>
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
&zwnj;
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind: 
 
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 
 
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 
 
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 
 
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
&zwnj; 
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</div>

Associate Credit Services Representative

Expert System Solution

Job Overview: We are looking for a motivated and results-driven Business Development Associate with at least 6 Months of experience to join our team. The ideal candidate should have strong communication skills and the ability to generate leads, build client relationships, and support business growth.Key Responsibilities:<ul><li>Identify and generate new business opportunities</li><li>Reach out to potential clients via calls, emails, and LinkedIn</li><li>Build and maintain relationships with clients</li><li>Assist in client meetings and presentations</li><li>Support business development strategies and initiatives</li><li>Achieve assigned targets and KPIs</li></ul>Requirements:<ul><li>6 Months to 1 year of experience in Business Development or Sales</li><li>Strong communication and interpersonal skills</li><li>Experience dealing with international clients (preferred)</li><li>Ability to work On-Site</li><li>Self-motivated and target-driven</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Job Type: Full-timeWork Location: In person

Macromodule Technologies

Macromodule Technologies is looking for a creative and enthusiastic Associate Digital Marketing Executive to join our team and help strengthen our digital presence.Key Responsibilities: ➞ Manage and publish content across social media platforms ➞ Create, shoot, and edit reels, videos, and digital content ➞ Handle website content updates ➞ Write engaging blog posts, website content, and social media captions ➞ Create SEO-friendly content that drives engagement and visibility ➞ Maintain brand tone and consistency across all digital channelsRequirements: ➞ Fresh graduates, interns, or candidates with up to 6 months of experience ➞ Internship experience in Digital Marketing, Content Writing, or Content Creation preferred ➞ Basic understanding of SEO, social media marketing and content trends ➞ Familiarity with Canva, Cap Cut or similar tools. ➞ Strong written communication and creative thinking skillsPay: Rs20,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have any internship or project experience related to digital marketing, content writing, or social media management?</li><li>Which social media platforms have you managed or used professionally?</li><li>Have you ever created reels or short-form videos? Which tools did you use?</li><li>What factors do you consider before writing a blog or website content?</li><li>Have you used Canva, CapCut, or any other design/editing tools?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Associate Digital Marketing Executive

Explore 106+ Customer care associate in Lahore this July. Find roles across top companies and apply now to boost your career.

106 customer care associate jobs In Lahore

Customer Support Representative

Customer Service Representative (CSR)

Business Development Associate - Accountaxuae (Lahore Office)

Business Development Associate

Associate Credit Services Representative

Business Development Associate

Associate Digital Marketing Executive