customer support representative Jobs in Lahore

customer support representative

call center agents

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer care associate

Solis

<div>
 
 Answer customer inquiries, handle customer complaints and keep relevant records.
 
 
 Be responsible for collecting, filling out and submitting daily work data, and abide by service management rules and regulations.
 
 
 Possess strong observation and insight capabilities; identify issues raised by callers in a timely manner, and sort out relevant records.
 
 
 Conduct customer care and satisfaction surveys, collect opinions and suggestions, and monitor service quality.
 
 
 Monitor comments on social media platforms including Facebook, Instagram, Google and YouTube, follow up with customers, collect and feedback information, and resolve related issues.
 
 
 Deliver high-quality business support to customers in accordance with company procedures to improve customer satisfaction.
 
 
 Maintain a positive attitude, actively cooperate with internal business development and adjustments, and ensure stable business operation.
 
 
 Maintain the daily working environment, keep the workspace clean and implement 5S management.
 
 
 Attend weekly and monthly meetings of the service station.
 
 
 Complete other tasks assigned by the management.
 
</div>

Telephone Operator

DS Marketing Agency

We are hiring Call Center Agents to handle inbound and outbound customer calls, provide accurate information, resolve concerns, and deliver a professional customer experience. The ideal candidate is confident on the phone, patient, detail-oriented, and able to work in a fast-paced environment.Responsibilities<ul><li>Answer customer calls and respond to inquiries professionally.</li><li>Resolve complaints, provide solutions, and escalate issues when needed.</li><li>Make outbound calls for follow-ups, updates, or service-related communication.</li><li>Enter and update customer information accurately in the system.</li><li>Meet quality, attendance, and performance targets.</li><li>Maintain a positive and helpful attitude during every interaction.</li></ul>Requirements<ul><li>High school diploma or equivalent.</li><li>Previous call center or customer service experience preferred.</li><li>Strong verbal communication and active listening skills.</li><li>Basic computer and data entry skills.</li><li>Ability to multitask and work under pressure.</li><li>Professional, reliable, and customer-focused attitude.</li></ul>Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Urdu call Center Agents

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

CureMD

<div>Job Overview:
CureMD is looking for an Implementation Associate to join our Implementation team. This role is ideal for someone who is detail-oriented, collaborative, and interested in building a career in healthcare technology, client onboarding, and end-user training. The Implementation Associate will support implementation projects by assisting senior implementation staff, developing expertise in CureMD&rsquo;s full suite of products and services, delivering workflow-specific end-user training, and helping ensure successful client onboarding. The role requires strong communication skills, accuracy, ownership, the ability to build strong client relationships, and a passion for teaching and project management in a fast-paced, deadline-driven environment.
Job Responsibilities:<ul><li>
Develop and conduct high-quality remote training sessions with new and existing clients.</li><li>
Assess individual and group training needs and effectively customize training agendas and content to address areas of concern.</li><li>
Ensure that customers achieve training objectives within set timelines.</li><li>
Perform issue identification, escalation, and resolution for issues encountered during the implementation process.</li><li>
Update training materials to incorporate new product features.</li><li>
Conduct demonstrations to familiarize customers with new product features.</li><li>
Perform system configurations and customizations.</li><li>
Complete assigned project deliverables.</li><li>
Continually identify and define operational issues, and best configure the system to remedy them.</li><li>
Document customer feature requests for product development.</li><li>
Actively participate in the improvement of training programs and materials.</li></ul>
Qualifications:<ul><li>
Bachelor's Degree (Healthcare Administration, Business, Engineering, Computer Science, or Communications preferred).</li><li>
Experience in EMR/EHR training or implementation is a plus.</li><li>
Working knowledge of physician billing, clinical, and operational workflows for both in-patient and out-patient settings is a plus.</li><li>
Sound analytical and problem-solving skills.</li><li>
Strong computer literacy and the comfort, ability, and desire to advance technical knowledge and understand industry standards.</li><li>
Excellent verbal and written communication skills.</li></ul>
Compensation and Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Implementation Associate

Medtronic

<div>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
<h1 class="jobSectionHeader">A Day in the Life
</h1>At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
 
 
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Lahore.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Support collection activities for assigned customer accounts
</li><li>Coordinate and monitor external collection agencies to ensure timely collection actions
</li><li>Follow up with collection partners on recovery progress, disputes, and action plans
</li><li>Review overdue accounts and support escalation of high-risk customers
</li><li>Maintain accurate records of collection activities, agency updates, and customer communications
</li><li>Collaborate with internal stakeholders to resolve outstanding balances and collection issues
</li><li>Prepare collection performance reports, aging analysis, and recovery updates
</li><li>Ensure compliance with company policies, documentation requirements, and audit standards.
</li></ul>Required Knowledge and Experience:
<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related discipline
</li><li>Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
</li><li>Fluent in English, both written and verbal
</li><li>Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
</li><li>Strong analytical, organizational, and problem-solving skills
</li><li>Strong communication and stakeholder management skills
</li>Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable. 
<li>
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
&zwnj;
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind: 
 
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 
 
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 
 
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 
 
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
&zwnj; 
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</div>

Associate Credit Services Representative

<div>Job Overview:
We are seeking a motivated and dynamic Associate - HR Business Partner to join our HR team. In this role, you will play a pivotal part in aligning HR strategies with our organizational goals, ensuring that our people initiatives effectively support the business's growth and success. You will be instrumental in fostering a positive work environment through effective employee relations, supporting talent management processes, and contributing to organizational development efforts.
Job Responsibilities:<ul><li>
Collaborate with the HRBP team to build and maintain strong relationships with business leaders and department leaders, ensuring a clear understanding of their HR needs.</li><li>
Assist in implementing HR strategies that align with overall business objectives and support departmental requirements.</li><li>
Support the management of employee relations issues by offering guidance to both employees and managers.</li><li>
Conduct exit interviews and analyze feedback to identify trends and areas for enhancement, helping to improve the overall employee experience.</li><li>
Help facilitate onboarding and orientation programs for new hires to ensure a smooth transition into the organization.</li><li>
Aid in the performance appraisal process by providing tools and resources to managers and employees to promote effective performance evaluation.</li><li>
Support training and development initiatives aimed at enhancing employee skills and competencies for career growth.</li><li>
Maintain accurate employee records and ensure proper HR documentation to support compliance and operational efficiency.</li><li>
Build credibility through effective communication and relationship-building skills while representing HR positively and professionally.</li><li>
Support initiatives that foster a positive organizational culture at CureMD, promoting employee engagement and well-being.</li><li>
Assist in managing change by effectively communicating with employees and addressing their concerns throughout transitions.</li><li>
Support the HRBP team in executing strategic initiatives and projects, participating in various HR projects as assigned.</li><li>
Contribute to the implementation of HR policies and ensure adherence to labor laws and regulations, minimizing organizational risk.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
Previous 0-1 year of experience or internship in HR is preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong understanding of HR practices and labor laws.</li><li>
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.</li><li>
Strong analytical and problem-solving skills.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to work on-site (Hybrid Shift).</li></ul>
Compensation and Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Explore 137+ Customer care associate in Lahore this August. Find roles across top companies and apply now to boost your career.