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Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Noorka

<div>Noorka Logistics is seeking a friendly and proactive Customer Care Executive to join our team in Dubai. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.

Key Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as a Customer Care Executive gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</div>

Customer Care Executive

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a friendly and professional Customer Care Executive to join our team. This role is ideal for someone who enjoys assisting clients, resolving inquiries, and ensuring a positive customer experience in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Serve as the first point of contact for clients via phone, email, and in-person inquiries</li>
<li>Address customer queries, complaints, and feedback in a timely and professional manner</li>
<li>Maintain accurate records of customer interactions and transactions</li>
<li>Coordinate with internal teams, including logistics and operations, to resolve issues</li>
<li>Provide updates to clients regarding shipment status and delivery schedules</li>
<li>Assist in preparing reports and analyzing customer feedback to improve services</li>
<li>Promote company services and ensure customer satisfaction at all times</li>
<li>Follow up on pending requests and ensure resolution within company timelines</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related field</li>
<li>1&ndash;3 years of experience in customer service, preferably in logistics or transportation</li>
<li>Excellent verbal and written communication skills in English; knowledge of Arabic is a plus</li>
<li>Strong problem-solving and interpersonal skills</li>
<li>Proficiency in Microsoft Office and customer management software</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks</li>
<li>Friendly, professional, and client-focused attitude</li>
</ul>
At Zahr Freighters, we believe exceptional customer service is key to building lasting relationships and client trust. As a Customer Care Executive in Dubai, you will play a vital role in ensuring smooth communication, resolving client issues, and enhancing overall customer satisfaction. If you are passionate about helping clients and delivering excellence, we invite you to join our team.</div>

AL MUTAKAMELA VEHICLES TESTING AND REGISTRATION

الوصف الوظيفينبحث عن موظفين ذوي خبرة وذكاء في مجال خدمة العملاء للانضمام إلى فريقنا. وفي هذا الدور، ستكون مسؤولاً عن تقديم أفضل جودة خدة لعملائنا.المسؤولياتالتعاون الجماعي<ul><li>التواصل بشكل فعال وكفء مع جميع موظفي الشركة.</li><li>توصيل المعلومات ذات الصلة إلى جميع موظفي خدمة العملاء.</li><li>توصيل جميع القضايا التشغيلية والخدمية والشخصية إلى المشرف أو المدير المختص بالمركز.</li></ul>التفاعل مع العملاء<ul><li>تقديم معلومات ذات صلة ودقيقة وكافية للعملاء.</li><li>تقديم المساعدة الشخصية والطمأنينة عند الحاجة.</li><li>معالجة جميع طلبات العملاء وشكاواهم بدقة وكفاءة.</li><li>ضمان تقديم خدمة كريمة وسريعة وفعالة لجميع العملاء.</li><li>التفاعل باحترام مع العملاء من مختلف البلدان والثقافات.</li><li>ضمان حل مشكلات العملاء في الوقت المناسب وتقديم الدعم المهني.</li><li>القدرة على توصيل الميزات والخدمات الخاصة الفريدة لاحتياجات العميل.</li><li>تحقيق الحد الأدنى من وقت &quot;الانتظار&quot; ووقت &quot;الخدمة&quot; بهدف تقليل وقت الانتظار بشكل مستمر.</li><li>المسؤول عن الرد على الاستفسارات المتعلقة بالخدمات (الاختبار والتسجيل والتجديد وما إلى ذلك).</li></ul>تحليل المعلومات<ul><li>البحث عن المعلومات ذات الصلة عند محاولة فهم القضايا.</li><li>تحديد الأسباب المحتملة للمشاكل أو الاتجاهات في البيانات.</li><li>تحديث المعرفة وتوفير المعلومات المتعلقة بالشركة (التخصص والرسوم وما إلى ذلك).</li><li>النظر في مجموعة واسعة من البدائل أثناء اتخاذ القرارات التي تحمل الفائدة للشركة كأولوية رئيسية.</li><li>فهم واستخلاص استنتاجات منطقية وصحيحة بسرعة من مجموعة واسعة من البيانات المكتوبة والرقمية المتعلقة بالأعمال.</li></ul>الأداء<ul><li>الالتزام بمعايير المظهر واللباس للحفاظ على صورة الشركة.</li><li>ضمان تطبيق قواعد الشركة وتوفير التحكم في الحشود بكفاءة.</li><li>ضمان أن الخدمة المقدمة لعملائنا تلبي مؤشرات الأداء الرئيسية للوظيفة و RTA.</li><li>دعم وتقديم خدمة ممتازة من خلال إظهار موقف إيجابي وحماس تجاه الوظيفة والشركة للعملاء الداخليين في جميع أشكال رعاية العملاء.</li></ul>متطلبات ومهارات الوظيفة<ul><li>يفضل أن يكون المتقدم من الجنسية الإماراتية.</li><li>درجة البكالوريوس.</li><li>الاهتمام بالتفاصيل.</li><li>مهارات تواصل ممتازة.</li><li>طاقة إيجابية وحماس للعمل.</li><li>مهارات ممتازة في استخدام الكمبيوتر.</li><li>مستوى عالٍ من الكفاءة في اللغة الإنجليزية.</li></ul>Job DescriptionWe are looking for experienced and intelligent customer care to join our team. In this role, you will be responsible for providing the best service's quality to our customers.ResponsibilitiesTeam Collaboration<ul><li>Communicating pertinent information to all customer care associates.</li><li>Communicating effectively and efficiently with all company associates.</li><li>Communicating all operational, service, and personal, issues to the appropriate center supervisor or manager.</li></ul>Customer Interact<ul><li>Offering personal help and reassurance when needed.</li><li>Providing relevant, accurate, and adequate information to the customers.</li><li>Processing all customer requests and complaints accurately and efficiently.</li><li>Interacting respectfully with customers from various countries and cultures.</li><li>Ensuring all customers are provided with gracious, quick, and efficient service.</li><li>Ensuring timely resolution of customer issues, and providing professional support.</li><li>Ability to communicate special features and services unique to the customer&rsquo;s needs.</li><li>Responsible to respond inquiries relating to the services (test, Registration, Renewal, etc.).</li><li>Achieving minimum 'Wait' time and 'Serve' time to aim for reducing the TAT continuously.</li></ul>Information Analysis<ul><li>Identifying possible reasons for problems or trends in data.</li><li>Seeking relevant information when trying to understand Issues.</li><li>Updating knowledge and providing information relating to the company (specialization, fees, etc.).</li><li>Considering a wide range of alternatives while making decisions bearing the benefit to the company as the main priority.</li><li>Quickly understands and draws logical and correct inferences from a wide range of business&not; related written and numerical data.</li></ul>Performance<ul><li>Adhering to grooming and dress code standards to uphold the company&rsquo;s image.</li><li>Ensuring the enforcement of company rules and efficiently providing crowd control.</li><li>Ensuring that the service delivered to our customers meets the role's and RTA Key Performance Indicators (&lsquo;KPIs&rsquo;).</li><li>Supporting and modeling excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to the internal customers in all forms of customer care.</li></ul>Job Requirements &amp; Skills<ul><li>UAE NATIONALITY PREFFERED.</li><li>Bachelor Degree.</li><li>High attention to detail.</li><li>Excellent Computer Skills.</li><li>Excellent communication skills.</li><li>High level of proficiency in English.</li><li>Positive Energy and eagerness to work.</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li><li>English</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In personJob Type: Full-timeExperience:<ul><li>Customer Care: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Customer Care

ayat group

We are looking for a passionate and knowledgeable Beauty Consultant to join our team. If you love helping customers feel confident and beautiful through personalized beauty solutions, this role is for you.As a Beauty Consultant, you will provide expert advice across cosmetics, skincare, body care, and hair care while delivering an exceptional customer experience and driving sales.Key Responsibilities:<ul><li>Assist customers with product selection across all beauty categories</li><li>Recommend personalized beauty routines and solutions</li><li>Maintain excellent customer service standards</li><li>Stay updated on product knowledge and beauty trends</li><li>Support sales targets and promotions</li><li>Maintain a professional and well-groomed appearance</li></ul>Requirements:<ul><li>Proven experience in cosmetics, skincare, body care, and hair care</li><li>Strong product knowledge across beauty categories</li><li>Excellent communication and customer service skills</li><li>Sales-driven mindset with attention to detail</li><li>Professional and well-groomed appearance</li></ul>Bonus Qualifications (Preferred):<ul><li>Certification in beauty or cosmetology</li><li>Social media or content creation experience</li></ul>This position is strictly for candidates with professional experience in beauty, cosmetics, skincare, body care, or hair care. Applications without relevant beauty industry experience will not be considered.Job Type: Full-timeApplication Question(s):<ul><li>1. Do you have professional experience in the beauty industry (cosmetics, skincare, body care, or hair care)?</li></ul>☐ Yes☐ No (Disqualify)<ul><li>2. How many years of experience do you have working as a Beauty Consultant / Beauty Advisor or similar role?</li></ul>☐ Less than 1 year (Optional disqualify)☐ 1&ndash;2 years☐ 3&ndash;5 years☐ 5+ years<ul><li>3. Which beauty categories do you have hands-on experience with? (Select all that apply)</li></ul>☐ Cosmetics / Makeup☐ Skincare☐ Body Care☐ Hair Care☐ None (Disqualify)<ul><li>4. Do you have sales experience in a retail beauty environment?</li></ul>☐ Yes☐ No<ul><li>5. Do you hold any beauty or cosmetology certifications?</li></ul>☐ Yes☐ No

Beauty Consultant

Zurich Insurance Company

A leading insurance provider in Dubai is seeking a Customer Service Officer to enhance customer relationships and meet operational targets. Applicants must be UAE Nationals with a Bachelor's degree and relevant experience. Excellent communication in English and Arabic, alongside analytical skills, are essential for success in this full-time role. Join a team that values collaboration and continuous improvement.

Insurance Customer Care Officer - Dubai (On-site)

Allocation Assist DMCC

Job Title: Consultant Pediatric Critical Care Medicine - Dubai
 
Company Overview: 
Allocation Assist Middle East is a leading healthcare consulting company, specializing in placing highly qualified healthcare professionals in prestigious hospitals and medical centers across the Middle East. We are currently seeking a Consultant Pediatric Critical Care Medicine to join the best team and work in a renowned hospital in Dubai.
 
Position Summary: 
We are looking for a dynamic and experienced Consultant Pediatric Critical Care Medicine to join our team in Dubai. The ideal candidate will have a strong passion for pediatric medicine, with a special interest in critical care. As a Consultant, you will be responsible for providing high-quality, evidence-based medical care to critically ill pediatric patients.
 
Key Responsibilities: 
<ul>
<li>Provide excellent and compassionate medical care to critically ill pediatric patients</li>
<li>Work closely with the multidisciplinary team to develop and implement treatment plans</li>
<li>Perform diagnostic procedures and interpret test results</li>
<li>Monitor and manage critically ill patients in the pediatric intensive care unit (PICU)</li>
<li>Develop and implement protocols, policies, and procedures for the PICU</li>
<li>Collaborate with other consultants and medical staff to provide comprehensive patient care</li>
<li>Participate in the teaching and training of medical students, residents, and nursing staff</li>
<li>Keep up-to-date with the latest developments in pediatric critical care medicine</li>
<li>Participate in quality improvement programs to enhance patient outcomes</li>
</ul>
Requirements: 
<ul>
<li>Medical degree from an accredited institution</li>
<li>Completion of residency training program in Pediatrics and Fellowship in Pediatric Critical Care Medicine</li>
<li>Minimum of 5 years of experience in the field of Pediatric Critical Care Medicine</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work well in a fast-paced and dynamic environment</li>
<li>Dedication to providing high-quality patient care</li>
<li>Strong leadership and problem-solving skills</li>
<li>Must have received Western education or training.</li>
</ul>
What We Offer: 
<ul>
<li>Attractive tax-free salary and benefits</li>
<li>Relocation assistance and support with visa processing</li>
<li>Opportunities for professional growth and development</li>
<li>Collaborative and supportive work environment</li>
<li>An opportunity to work in a prestigious hospital in Dubai</li>
</ul>
If you are a highly skilled and motivated Consultant Pediatric Critical Care Medicine, looking for a challenging and rewarding opportunity in Dubai, we would love to hear from you. Apply now and take your career to new heights with Allocation Assist Middle East.

Consultant Pediatric CriticalCareMedicine - Dubai

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Customer Care Representative

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Customer Care Executive

Customer Care

Beauty Consultant

Insurance Customer Care Officer - Dubai (On-site)

Consultant Pediatric CriticalCareMedicine - Dubai