customer service representative Jobs in Islamabad

customer service representative

communications specialist Jobs in Islamabad

communications specialist

customer sales representative Jobs in Islamabad

customer sales representative

customer support representative Jobs in Islamabad

customer support representative

call center agents/csr (females candidates only) Jobs in Islamabad

call center agents/csr (females candidates only)

customer care specialist

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Customer Care Executive

Abacus Outsourcing

Company: Abacus BPO, Islamabad Location: I-9/3, Islamabad , Pakistan Shift Timing: 6:00 PM &ndash; 3:00 AM (5 days a week) Salary: Rs. 60,000 &ndash; Rs. 70,000/month Start Date: Immediate openings availableJob Overview: We&rsquo;re hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a fast-paced environment, this is your chance to grow with a leading global team.Who Should Apply:<ul><li>Fresh graduates or students with O/A Levels, Intermediate, or Bachelor&rsquo;s degree</li><li>Strong command of spoken English (neutral or US accent preferred)</li><li>Willing to work night shifts and in-office (Islamabad)</li><li>Energetic, punctual, and customer-focused</li></ul>Key Responsibilities:<ul><li>Handle inbound calls for international clients professionally</li><li>Communicate fluently in English, ensuring high customer satisfaction</li><li>Maintain accurate records and follow standard procedures</li></ul>Important Notes:<ul><li>This is a voice-based customer service role &ndash; strong spoken English is essential</li><li>On-site position only &ndash; remote work is not available</li><li>Night shift is mandatory</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Medical insurance coverage</li><li>Career development and growth opportunities</li><li>Friendly and professional work environment</li></ul>About Us: Abacus Consulting has been providing innovative business solutions for over 35 years. With a strong commitment to excellence and collaboration, we support organizations in unlocking their full potential through technology and talent.How to Apply:Apply via Indeed or send your CV directly to hussnain.rehman@abacus-global.com For queries, call: 051 &ndash; 8746130Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you available to work in night shift? </li><li>Are you fluent in spoken English language? </li></ul>Work Location: In person

Customer Service Specialist - US Campaign, Night Shift, Islamabad

Spark Pro

Join Our TeamWe&rsquo;re Hiring &ndash; Customer Service Representatives (CSR) / Business Development Representatives (BDR) / Appointment SettersAre you a confident communicator with excellent English skills, looking to grow your career in a professional call centre environment? SparkPro Technologies is seeking motivated CSR/BDR/Appointment Setters (Night Shift) for our USA-based campaigns.<ul><li>Position: CSR / BDR / Appointment Setter &ndash; Night Shift</li><li>Location: Ghouri Town, Islamabad (Office-based)</li><li>Timing: 7:00 PM &ndash; 4:00 AM (Night Shift)</li><li>Salary: 30,000 &ndash; 100,000 PKR + Performance-based Bonuses</li></ul>Key Responsibilities:<ul><li>Make outbound calls to US-based prospects and clients.</li><li>Set appointments, qualify leads, and assist with customer queries.</li><li>Follow call scripts and maintain a professional tone throughout interactions.</li><li>Keep accurate records of calls and update CRM systems.</li><li>Meet daily/weekly/monthly targets for calls, appointments, and sales support.</li><li>Deliver exceptional customer service and contribute to team performance.</li></ul>Requirements:<ul><li>Good English communication skills (spoken and listening).</li><li>Fresh graduates and experienced candidates are welcome to apply.</li><li>Motivated, punctual, and hardworking attitude.</li><li>Ability to work effectively during night shifts.</li><li>Call center/telemarketing experience is a plus but not mandatory.</li></ul>Perks &amp; Benefits:<ul><li>Attractive salary package</li><li>Performance-based bonuses</li><li>Professional and supportive work environment</li><li>Career growth and development opportunities</li></ul>Ready to kick-start your career with us?Apply today by contacting us on WhatsApp: +92 317 5814007 or share you resume at hr@sparkprotechnologies.comNote: SparkPro Technologies is an equal-opportunity employer. We value dedication, professionalism, and growth.Start your journey with SparkPro &ndash; where your voice drives success!Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English fluency (Preferred)</li></ul>Work Location: In person

Customer Service Representatives (CSR) / Business Development Rep - Night Shift - Islamabad

DAVIS PHARMACEUTICALS PVT LTD

A well-known Aesthetic/Skincare/Derma company situated at Islamabad is looking for a highly motivated &amp; self-driven &ldquo;Customer Service Representative (CSR) &rdquo; to be based at Head Office (Islamabad &amp; Rawalpindi).Main Job Responsibilities<ul><li>Handle inbound calls, emails, and live chat queries.</li><li>Guide customers on subscription process, product usage, and dermatologist sessions.</li><li>Record feedback and complaints for improvement.</li><li>Maintain high satisfaction and retention levels.</li></ul>Key Skills:<ul><li>Communication, empathy, problem-solving, CRM tools.</li></ul>Apply now with your CV clearly marked with the position applied for.Cell : +92 335 5131356Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

ProtoCall Outsource

Job Overview:We are looking for a Customer Service Representative to join our team and be the first point of contact for our customers. In this role, you will handle incoming calls from customers, assist with booking taxis, provide real-time support, and troubleshoot any technical or service-related issues they may have.Your goal will be to deliver excellent customer experiences by efficiently handling queries, resolving concerns, and ensuring customer satisfaction at every touchpoint.Key Responsibilities:<ul><li>Answer incoming calls promptly and professionally from customers needing taxi services</li><li>Assist customers with booking, modifying, or canceling taxi rides</li><li>Provide information about services, pricing, wait times, and estimated arrival times</li><li>Handle technical inquiries related to app usage, booking errors, or account access issues</li><li>Resolve customer complaints and service-related issues with a customer-first attitude</li><li>Escalate complex or unresolved issues to the appropriate department when needed</li><li>Maintain accurate call logs and customer interaction records</li><li>Follow company communication guidelines and policies consistently</li><li>Work as part of a team to ensure high-quality service and customer satisfaction</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional training in customer service is a plus</li><li>Previous experience in a customer service or call center role preferred and will enable higher salaries.</li><li>Excellent verbal communication and active listening skills</li><li>Ability to remain calm and empathetic under pressure</li><li>Basic technical knowledge to assist with app-related inquiries</li><li>Familiarity with taxi or transport services is an advantage</li><li>Availability to work flexible hours, including evenings, weekends, or holidays if required</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Training and support to help you succeed</li><li>Friendly and collaborative work environment</li><li>Opportunity to grow within the company -- Frequent increments</li><li>Generous bonuses</li></ul>NO REMOTE JOB FACILITIES AVAILABLEJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs90,000.00 per monthExperience:<ul><li>Customer Service Representative: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative for UK base Taxi Companies

Provox Global Solutions

We are seeking a highly accurate and organized Accounts Receivable (AR) Specialist to support our client. The AR Specialist will be responsible for managing the full cycle of accounts receivable, including invoicing, collections, and reconciliations. This role requires experience with NetSuite, reconciliation processes, and a high degree of accuracy and attention to detail.Key Responsibilities<ul><li>Generate and process customer invoices in NetSuite.</li><li>Contact customers regarding payments</li><li>Apply customer payments and reconcile AR sub-ledgers to the general ledger.</li><li>Monitor aging reports and follow up on outstanding balances.</li><li>Resolve discrepancies and collaborate with customers to ensure timely collections.</li><li>Support month-end close with accurate AR data and reconciliations.</li><li>Prepare AR-related reports for management as needed.</li><li>Assist in audits by providing documentation and reconciliations.</li></ul>Qualifications<ul><li>3+ years of experience in Accounts Receivable or a similar role.</li><li>Hands-on experience with NetSuite is required.</li><li>Strong knowledge of reconciliation processes and AR best practices.</li><li>Excellent organizational skills with ability to manage multiple priorities.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timeWork Location: In person

Accounts Receivable (AR) Specialist

Jazz

<div>
 
 
 Grade Level:
 
 L1
 
 
 Location:
 
 Islamabad
 
 
 Last date to apply: 29th September 2025
 
 
 
 
 What is Specialist Digital Products - InsurTech?
 
 
 
 Support the end-to-end design, launch, and management of digital insurance products within the Jazz ecosystem, driving adoption through seamless coordination with partners, marketing, and tech teams. Contribute to product performance, reporting, and operational excellence through UAT, lifecycle management, and execution of go-to-market strategies."
 
 
 
 What does Specialist Digital Products - InsurTech do?
 
 
 <ul>
 <li>
 Support the design, development, and execution of digital insurance products within the Jazz ecosystem.
 </li>
 <li>
 Assist in implementing go-to-market plans and driving customer adoption for new and existing InsurTech offerings.
 </li>
 <li>
 Coordinate with insurance partners, tech, and marketing teams to ensure smooth product launches and ongoing operations.
 </li>
 <li>
 Contribute to product lifecycle management &mdash; pricing, reporting, customer feedback, and performance tracking.
 </li>
 <li>
 Conduct detailed product UAT and make iterations as required.
 </li>
 <li>
 Execute performance marketing campaigns.
 </li>
 <li>
 Provide operational support for campaigns, reporting, and compliance processes.
 </li>
 <li>
 Assist in preparing presentations, dashboards, and reports for management review.
 </li>
 </ul>
 
 Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Specialist Digital Products - InsurTech?
 
 
 <ul>
 <li>
 
 1-3 years of experience
 
 in Digital Products, Insurance, Product Management, or Marketing.
 </li>
 <li>
 Good understanding of insurance products, digital ecosystems, and customer needs.
 </li>
 <li>
 Strong analytical skills with working knowledge of
 
 Excel and PowerPoint
 
 ; exposure to data visualization tools (Power BI, Tableau, etc.) is a plus.
 </li>
 <li>
 Ability to conduct research, analyze product performance, and provide actionable insights.
 </li>
 <li>
 Effective communication and presentation skills.
 </li>
 <li>
 Team player with the ability to coordinate across functions in a fast-paced environment.
 </li>
 <li>
 Willingness to learn and grow in the InsurTech and digital products domain.
 </li>
 
 
 
 </ul>
 
 Benefits
 
 
 
 
 
 Why join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Specialist Digital Products - InsurTech

Explore 473+ Customer care specialist in Islamabad this October. Find roles across top companies and apply now to boost your career.