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finance support specialist

customer care support

Safoora Publication

<p>The job holder provides assistance, advice, and solutions for software problems (e.g. application malfunctions, understanding issue, etc), investigating problems, identifying their root causes, and suggest solutions and/or pathways to them. Working as a bridge between Clients and Development team regarding requirement gathering, CAS Software's trouble shooting, managing web-based project management and issue tracking Software, SMS related matters and creation etc..</p><p>Responsibilities:</p><p>Taking ownership of customer issues reported and seeing problems through to resolution<br/>We technical Software Support Department is for ensuring that systems will support their business and mission goals.<br/>Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues<br/>In our Department Technical Support Engineer responsibilities include resolving configuring operating systems and using remote desktop connections to provide immediate support<br/>Ask customers targeted questions to quickly understand the root of the problem<br/>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)<br/>Follow up with clients to ensure their IT systems are fully functional after troubleshooting<br/>Gather information and requirement of the clients, analyze them and send it to software development department according to the clients demand.<br/>Testing the software if found error and reports it to the development department for the correction.</p><p>Requirements:</p><p>Education: Bachelor&rsquo;s in IT/CS/CE or BS/B.A. with DIT</p><p>Experience: 3-4 years experience in related field.</p><p>Location: Lahore</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Care Support

Unique Group of Institutions

Careem

<div>
 <strong>
  About the Company
  <br/>
  <br/>
 </strong>
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 <br/>
 <br/>
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 <br/>
 <br/>
 <strong>
  <em>
   We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a creative and detail-oriented Content &amp; Graphics Designer to join our Care team. In this role, you will be responsible for shaping the communication, training, and branding experience across our Care department. You will create compelling written and visual content that supports our multi-vertical super app services, including food delivery, groceries, shops, home services, laundry, payments, transfers, and more.
 <br/>
 <br/>
 This role combines content writing, copy design, graphics, and branding to deliver engaging, clear, and effective materials for both customers and internal teams.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 Customer-Facing Content
 <br/>
 <br/>
 <ul>
  <li>
   Develop and maintain App Help Centre articles with clear, empathetic, and concise writing.
  </li>
  <li>
   Create visuals, infographics, GIFs, and motion graphics to simplify complex processes and enhance self-service support.
  </li>
  <li>
   Write customer-friendly copy that aligns with Care tone of voice and brand guidelines.
   <br/>
   <br/>
  </li>
 </ul>
 Internal Knowledge &amp; Training
 <br/>
 <br/>
 <ul>
  <li>
   Produce knowledge base articles and training content for Care agents, blending strong copywriting with supportive visual design.
  </li>
  <li>
   Develop multimedia training assets to help onboard and upskill Care teams.
   <br/>
   <br/>
  </li>
 </ul>
 Branding &amp; Visual Identity
 <br/>
 <br/>
 <ul>
  <li>
   Design and manage brand assets (logos, templates, internal visuals) for Care communications.
  </li>
  <li>
   Support branding for Care office buildings and events, ensuring alignment with the company&rsquo;s identity.
  </li>
  <li>
   Collaborate with Marketing and Design teams to maintain consistency of brand messaging.
   <br/>
   <br/>
  </li>
 </ul>
 Collaboration &amp; Innovation
 <br/>
 <br/>
 <ul>
  <li>
   Partner with Care, Product, and Design teams to ensure alignment of messaging, tone, and visuals.
  </li>
  <li>
   Explore and utilize AI-powered tools (for copywriting, design, and content generation) to improve efficiency and creativity.
  </li>
  <li>
   Stay updated on content strategy, design trends, and AI advancements, proposing fresh ideas for better customer and agent experiences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree, preferably in Graphic Design, Communication, Multimedia, or related field.
  </li>
  <li>
   Proven experience as a Content Designer, Graphic Designer, Copywriter, or Multimedia Specialist, ideally within tech, e-commerce, or service industries.
  </li>
  <li>
   Strong portfolio showcasing:Visual design (graphics, infographics, motion assets).
  </li>
  <li>
   Copywriting and content writing (customer-facing &amp; internal).
  </li>
  <li>
   Brand asset development (templates, guidelines, branding projects).
  </li>
  <li>
   Proficiency in design tools such as Adobe Creative Suite (Illustrator, Photoshop, After Effects), Figma, or Canva.
  </li>
  <li>
   Experience using AI tools (e.g., ChatGPT, MidJourney, Adobe Firefly, Runway, or similar) for content creation, copywriting, and design.Ability to create animated visuals (GIFs, short-form motion graphics).
  </li>
  <li>
   Excellent written communication skills with the ability to craft clear, empathetic, and on-brand content.
  </li>
  <li>
   Strong project management skills, able to balance multiple projects and deadlines.A keen eye for detail, creativity, and innovation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to work in a fast-paced, multi-vertical environment with a mission to Improve the lives of millions across the region while building an organization that inspires.
  </li>
  <li>
   A chance to shape the voice, visuals, and brand identity of the Care department at one of the region&rsquo;s most innovative companies.Collaboration with passionate teams across Product, Design, and Care.
  </li>
  <li>
   A culture that values creativity, ownership, experimentation, and growth.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;ll Provide You
  <br/>
  <br/>
 </strong>
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 <br/>
 <br/>
 <ul>
  <li>
   Work and learn from great minds by joining a community of inspiring colleagues.
  </li>
  <li>
   Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  </li>
  <li>
   Explore new opportunities to learn and grow every day.
  </li>
  <li>
   Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  </li>
  <li>
   Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
  </li>
 </ul>
</div>


Care Content Design Lead

CO BUILD PVT LTD

<p>We are looking for a well-presented and detail-oriented <b>Aesthetic Assistant (Female Only)</b> to support our aesthetic practitioner in delivering high-quality cosmetic and skincare services. The ideal candidate should have a passion for beauty, client care, and maintaining a professional clinical environment.</p><p><b>Key Responsibilities</b></p><ul><li>Assist the aesthetic practitioner during treatments and procedures</li><li>Prepare treatment rooms before and after client appointments</li><li>Ensure cleanliness, hygiene, and sterilization of tools and equipment</li><li>Welcome clients and provide pre- and post-treatment guidance</li><li>Maintain client records and appointment schedules</li><li>Manage inventory of aesthetic products and supplies</li><li>Support skincare consultations and product recommendations</li><li>Follow all health, safety, and clinical protocols</li></ul><p><b>Requirements</b></p><ul><li>Diploma or certification in Aesthetics / Cosmetology (preferred)</li><li>Previous experience in an aesthetic clinic or salon is a plus</li><li>Strong communication and customer service skills</li><li>Well-groomed and professional appearance</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic knowledge of skincare treatments and cosmetic procedures</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Client care &amp; interpersonal skills</li><li>Attention to detail</li><li>Time management</li><li>Teamwork and professionalism</li></ul><p><b>Location:</b> Behria town , Lahore , near jasmine mall<br/><b>Timings:</b> 12:00 PM &ndash; 8:00 PM<br/><b>Job Type:</b> Paid<br/><b>Gender:</b> Female Only</p><p>Job Type: Fresher</p><p>Pay: Rs15,000.00 - Rs25,000.00 per month</p><p>Work Location: In person</p>

Aesthetic Assistant

CureMD

<div><div>Job Overview:</div><div></div><div>
Join our team as a Customer Success Associate and be the frontline champion for our clients. Deliver exceptional support, troubleshoot issues, and ensure customer satisfaction. If you have a passion for building strong client relationships and providing top-tier service, this role offers an exciting opportunity in the world of IT.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Channel passion for customer service and claim ownership of the customer experience including comprehensive issue resolution while collaborating with different teams.</div></li><li><div>
Research and grasp information across multiple tools while keeping the customers engaged.</div></li><li><div>
Effectively tailor communication and style to differing audiences.</div></li><li><div>
Self-manage and work independently in a fast-paced, constantly changing environment.</div></li><li><div>
Thrive in a culture where expertise is shared and feedback is welcomed.</div></li><li><div>
Effectively manage time, while showcasing the ability to multi-task, organize and prioritize.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Bachelor&rsquo;s from a reputable institution.</div></li><li><div>
Minimum 0 &ndash; 2 years of experience.</div></li><li><div>
Strong written and verbal communication skills and a sound knowledge of telephone etiquette.</div></li><li><div>
Knowledge of customer service principles and methods.</div></li><li><div>
Experience in Client Communication.</div></li><li><div>
Ability to work in US timings.</div></li></ul><div></div><div>
Compensation and Benefits:</div><div></div><div>
   Financial:</div><ul><li><div>
Competitive salary and bi-annual bonus.</div></li><li><div>
Fast track and uncapped career growth for high performers.</div></li><li><div>
Company-sponsored vehicle financing (car and bike).</div></li><li><div>
Interest-free loans.</div></li><li><div>
Provident Fund: CureMD matches up to 8% of your base salary.</div></li></ul><div></div><div>
   Health and Wellness:</div><ul><li><div>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</div></li><li><div>
Hospital treatment monitoring by company doctors.</div></li><li><div>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</div></li><li><div>
Exclusive health benefits and discounts at top class clinics and labs.</div></li></ul><div></div><div>
     Supportive Workplace:</div><ul><li><div>
Pick-up and drop-off services for female employees.</div></li><li><div>
In-house daycare facility.</div></li><li><div>
In-house gym and recreational area to unwind.</div></li></ul><div></div><div>
   Continued Learning:</div><ul><li><div>
Company-sponsored trainings, workshops, development programs and retreats.</div></li><li><div>
Paid specialized trainings/certifications.</div></li></ul><div></div><div>
The Difference You&rsquo;ll Make:</div><div><br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div></div>

Customer Success Associate

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 Join our team as a Customer Success Associate and be the frontline champion for our clients. Deliver exceptional support, troubleshoot issues, and ensure customer satisfaction. If you have a passion for building strong client relationships and providing top-tier service, this role offers an exciting opportunity in the world of IT.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Channel passion for customer service and claim ownership of the customer experience including comprehensive issue resolution while collaborating with different teams.
  </li>
  <li>
   Research and grasp information across multiple tools while keeping the customers engaged.
  </li>
  <li>
   Effectively tailor communication and style to differing audiences.
  </li>
  <li>
   Self-manage and work independently in a fast-paced, constantly changing environment.
  </li>
  <li>
   Thrive in a culture where expertise is shared and feedback is welcomed.
  </li>
  <li>
   Effectively manage time, while showcasing the ability to multi-task, organize and prioritize.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s from a reputable institution.
  </li>
  <li>
   Minimum 0 &ndash; 2 years of experience.
  </li>
  <li>
   Strong written and verbal communication skills and a sound knowledge of telephone etiquette.
  </li>
  <li>
   Knowledge of customer service principles and methods.
  </li>
  <li>
   Experience in Client Communication.
  </li>
  <li>
   Ability to work in US timings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <strong>
  💰 Financial:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bi-annual bonus.
  </li>
  <li>
   Fast track and uncapped career growth for high performers.
  </li>
  <li>
   Company-sponsored vehicle financing (car and bike).
  </li>
  <li>
   Interest-free loans.
  </li>
  <li>
   Provident Fund: CureMD matches up to 8% of your base salary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🏥 Health and Wellness:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  </li>
  <li>
   Hospital treatment monitoring by company doctors.
  </li>
  <li>
   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
  </li>
  <li>
   Exclusive health benefits and discounts at top class clinics and labs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🤝🏻 Supportive Workplace:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick-up and drop-off services for female employees.
  </li>
  <li>
   In-house daycare facility.
  </li>
  <li>
   In-house gym and recreational area to unwind.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  📚 Continued Learning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company-sponsored trainings, workshops, development programs and retreats.
  </li>
  <li>
   Paid specialized trainings/certifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Difference You&rsquo;ll Make:
  <br/>
  <br/>
 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 <strong>
  Together, let&rsquo;s save lives.
 </strong>
</div>


ASK Development pvt Limited

<p><b>Pay:</b> Rs45,000.00 - Rs55,000.00 per month</p><p>Job description:</p><p><b>Job Description:</b></p><p>We are hiring for <b>Customer Care Executive</b> for a well-reputed telecom company.</p><p><b>Key Responsibilties:</b></p><ul><li><b>Answering customer calls:</b> Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li><b>Customer query resolution:</b> Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li><b>Order processing:</b> Taking customer orders, verifying details, and processing payments.</li><li><b>Account management:</b> Updating customer accounts with relevant information and changes.</li></ul><p><b>Salary:</b></p><p>37K-45K (Performance based incentives)</p><p><b>Educational Requirement:</b></p><p>Minimum Graduation</p><p><b>Experience:</b></p><p><b>06 Months experience in (CSR)</b></p><p><b>Job Type: Full-time</b></p><p><b>Pay: Rs37,000.00 - Rs45,000.00 per month</b></p><p>Job Type: Full-time</p><p>Pay: Rs37,000.00 - Rs45,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you experience in CSR?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Location:</p><ul><li>lahore (Required)</li></ul><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in CSR?</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: On the road</p>

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Explore 1281+ Customer care support in Lahore this January. Find roles across top companies and apply now to boost your career.

1281 customer care support jobs IN Lahore

Customer Care Support

Customer Care Support

Care Content Design Lead

Aesthetic Assistant

Customer Success Associate

Customer Success Associate

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