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customer engineer outcome strategic ai and isv

Google

<div>Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.<br>
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>Sunnyvale, CA, USA; San Francisco, CA, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>10 years of experience with cloud native architecture in a customer-facing or support role.</li>
<li>Experience in deployment planning, orchestration, or change management.</li>
<li>Experience in programming languages, debugging, or systems design.</li>
<li>Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security.</li>
<li>Experience with Google Cloud products and differentiating from competition.</li>
<li>Experience working with product and support teams to resolve technical blockers.</li>
<li>Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
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As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.<div></div><div><br>
The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</div><div></div><div><br>
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</div></div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Develop and orchestrate a structured, deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).</li>
<li>Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.</li>
<li>Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.</li>
<li>Identify expansion opportunities for new workloads within the account during project execution.</li>
<li>Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Customer Engineer, Outcome, Strategic AI and ISV

Rhythms

<div><p><b>About Rhythms</b></p><p>
Rhythms is building the AI that helps you run your business autonomously. Founded by the team behind Ally.io (acquired by Microsoft), backed by GreenOaks, Madrona, and Accel&mdash;earning GeekWire's Deal of the Year and recognized among the top AI innovators of 2025. Already running inside Fortune 100 enterprises, regional health systems, and global logistics companies.</p><p>
AI agents execute proven playbooks, track progress across every system, surface risks before they land, and eliminate the manual overhead that slows organizations down. Built on multi-agent AI architecture, our platform integrates with Slack, Teams, Jira, and Linear&mdash;so the operational layer just works.</p><p></p><p><b>
The role</b></p><p>
You'll work directly with our CEO and co-founder as the operational engine that keeps him effective and the company moving.</p><p>
You own the CEO's calendar, communications, and the coordination that compounds across the company&mdash;hiring, customer prep, company ops, travel, events. You treat his time as the company's most valuable resource and protect it accordingly. You'll also help build Rhythms' Business Partner agent&mdash;the AI teammate that handles this exact work for executives everywhere. Your daily playbook becomes the blueprint.</p><p>
This is a high-trust, high-autonomy role at close range to a serial-entrepreneur CEO. You'll see every part of the business&mdash;product, customers, hiring, strategy&mdash;and use that context to anticipate what's needed before it's asked.</p><p></p><p><b>
What you'll do</b></p><ul><li><p>
Run the CEO's calendar&mdash;investors, board members, customers, leadership team. Every meeting has context, an agenda, and a clear outcome. AI preps the briefs and summarizes the threads; you apply the judgment.</p></li><li><p>
Own company operations&mdash;leadership offsites, all-hands, onboarding, quarterly board materials. Be the connective tissue across a distributed team in Seattle, SF, Hyderabad, and Chennai. Automations handle the chasing; you handle the calls.</p></li><li><p>
Partner with the People team on hiring&mdash;interview scheduling, candidate experience, recruiting at startup speed. Pipelines run themselves; you handle the judgment calls.</p></li><li><p>
Write in the CEO's voice&mdash;emails, memos, updates to customers, partners, investors, and the team. AI drafts at speed; you own the final word.</p></li><li><p>
Own the work that doesn't fit in anyone else's lane&mdash;vendor evaluation, competitive research, customer briefs, event planning, travel, expenses. Agents deliver the first pass in an hour; you sharpen it and ship.</p></li><li><p>
Partner with product and engineering to build Rhythms' Business Partner agent. Your workflows are the training set&mdash;what you automate for yourself is what customers run on.</p></li></ul><p><b>
What we're looking for</b></p><ul><li><p>
~5 years supporting a founder or C-level at a startup or high-growth company. You've been through board cycles, rapid scaling, and the kind of chaos where the right operator changes the outcome.</p></li><li><p>
AI-native builder, not an AI user. You don't just use Claude or ChatGPT&mdash;you've built custom agents, workflows, and automations that replaced work you used to do by hand. You have opinions on which models to use when. You're the person other people ask when they want to know what's possible.</p></li><li><p><b>
Owner mentality.</b> You don't draw boundaries around your job&mdash;you do what needs to be done. You see what needs to happen and make it happen. You juggle fifteen things without dropping one because you have a system, and it works.</p></li><li><p>
Strong writer in someone else's voice. Tool-fluent across Google Workspace, Slack, Notion, Linear&mdash;and curious about what's new.</p></li><li><p>
Absolute discretion. You'll see financials, strategy, and personnel decisions. Trust is non-negotiable.</p></li></ul><p><b>
What you'll get</b></p><ul><li><p>
Executive Business Partner role at an AI company with enterprise traction, backed by GreenOaks, Madrona, and Accel</p></li><li><p>
Direct daily partnership with a serial entrepreneur CEO&mdash;ex-Microsoft VP, two successful exits (Chronus, Ally.io)</p></li><li><p>
The chance to build the AI agent version of your own role&mdash;use the product to shape the product</p></li><li><p>
Unlimited AI token usage&mdash;every model and platform you need to build your own workflows</p></li><li><p>
Competitive salary, meaningful early-stage equity, top-tier health benefits, 401k with match, and flexible vacation policy. Based in the Bay Area with regular collaboration with the Seattle team</p></li></ul></div>

Executive Business Partner

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
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<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><div><br>
Business Development Director is responsible for defining, planning and executing growth initiatives with Docusign partners; working in close collaboration with cross functional teams and key partners.</div><div></div><div><br>
The core objective for the role is to build a scalable partnerships growth engine around Docusign sales and GTM priorities (sales plays). You will work extensively with cross-functional stakeholders - especially product marketing, partner marketing and global partnerships organization. We are seeking a highly motivated, self-driven, persuasive, result-oriented professional.</div><div></div><div><br>
This position is an individual contributor role reporting to the Sr. Director, Global Partner Business Development. This is a zero-to-one building role (vs run the business). It requires high business acumen, creativity, analytical rigor, persuasive communication, drive and high effectiveness in cross functional collaboration.</div><div></div><div><br>
This position is an individual contributor role reporting to the Senior Director, Strategic ISV Partnerships.</div><div><p><b><br>
Responsibility</b></p></div><ul><li><div>
Develop strategy for Docusign sales plays with partners</div></li><li><div>
Collaborate with corporate and partner marketing to align on messaging, activations</div></li><li><div>
Align internal stakeholders to a shared vision, short, medium and long term goals</div></li><li><div>
Develop sales plays activation plan with key partners and partner ecosystems</div></li><li><div>
Drive awareness and enablement externally with all partners globally</div></li><li><div>
Drive new strategic growth initiatives with partners</div></li><li><div>
Incubate sales plays with partners - from concept to proofpoints. Put runs on the board</div></li><li><div>
Create and publish win-wire, case studies</div></li><li><div>
Leverage wins to identify, share patterns of success and best practices</div></li><li><div>
Build a playbook for scale</div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Hybrid:</b></p>
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
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<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><div>
Bachelor&rsquo;s degree qualified</div></li><li><div>
Minimum of 12 years related experience with a Bachelor&rsquo;s degree or 8 years of related experience with a Master&rsquo;s degree</div></li><li><div>
Minimum of 5 years of experience in partnerships (ISV, SI, channel) or direct sales in SaaS</div></li><li><div>
Executive level engagement and negotiation experience</div></li></ul><div><p><b>
Preferred</b></p></div><ul><li><div>
Excellent complex business problem solving and data-driven storytelling skills</div></li><li><div>
Willingness and ability to travel as necessary, typical about 20%</div></li><li><div>
Strong networking and relationship building skills</div></li><li><div>
Excellent analytical &amp; quantitative skills</div></li><li><div>
Proactive, creative and innovative thinker</div></li><li><div>
Excellent verbal and written communication skills</div></li><li><div>
Self-motivated, organized, detail-oriented, and resourceful</div></li><li><div>
Demonstrated ability to build relationships across the company, influence and lead a cross-functional team without direct authority</div></li><li><div>
Ability to develop and communicate a strategy as well as short, medium and long range plan</div></li></ul><br>
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<p></p><h2 class="jobSectionHeader"><b>Wage Transparency</b></h2><div><br>
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.</div><div></div><div><br>
Based on applicable legislation, the below details pay ranges in the following locations:</div><div></div><div><br>
California: $157,500.00 - $254,350.00 base salary</div><div></div><div><br>
Illinois, Colorado, Massachusetts and Minnesota: $151,200.00 - $213,600.00 base salary</div><div></div><div><br>
Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary</div><div></div><div><br>
This role is also eligible for the following:</div><ul><li>
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.</li><li>
Stock: This role is eligible to receive Restricted Stock Units (RSUs).</li></ul><div></div><div><p><br>
Global benefits</p>
provide options for the following:</div><ul><li>
Paid Time Off: earned time off, as well as paid company holidays based on region</li><li>
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement</li><li>
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment</li><li>
Retirement Plans: select retirement and pension programs with potential for employer contributions</li><li>
Learning and Development: options for coaching, online courses and education reimbursements</li><li>
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events</li></ul><div><p><b>
Work Authorization Notice:
</b></p>Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.</div><br>
<div></div>
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<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Business Development Director

<div><h2 class="jobSectionHeader"><b>About the Role</b></h2>
Reporting to the Head of Procurement, the Sr. Director of Procurement &ndash; Marketing and Growth Categories is a senior leadership role tasked with advancing the NextGen Procurement transformation while helping fuel enterprise growth. This leader operates at the intersection of marketing, finance, technology, operations and external partners - shaping how marketing investments translate into measurable business outcomes.<br>
<br>
As a strategic leader with a &ldquo;perform while transform&rdquo; mandate, you will drive financial and operational impact by influencing senior stakeholders, architecting future-ready solutions, and building a high-performing team that consistently executes with excellence. Success in this role requires moving beyond traditional sourcing to act as a trusted advisor to the business partner and leadership - bringing commercial rigor, market intelligence, and innovation to fuel growth.<br>
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In close partnership with brand and functional leadership, you will lead a portfolio of customer-centric spend categories critical to Gap Inc.&rsquo;s growth, including digital marketing, omni-channel media, asset creative and production, talent, PR, and emerging growth channels.
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This role requires balancing top-line growth and margin expansion. You will need to gain buy-in and leverage scale across four distinct brands while aligning to their unique requirements. By driving functional excellence through deep category management, you will also elevate how marketing investments translate into measurable value - maximizing ROI, improving transparency, and strengthening overall spend effectiveness through leveraging P/L and optimizing the budgets.
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Forging strong partnerships is critical - both internally (Marketing Shared Services, Brand CMOs, Finance, Tech, Legal) and externally (agencies, platforms, and emerging partners). You will shape and govern a high-performing agency ecosystem that aligns incentives, drives accountability, and delivers measurable impact.<h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><p>
Specifically, you will:</p><ul><li>
Develop and execute category strategies aligned to brand and enterprise growth priorities, delivering top-quartile value across a balanced scorecard of Profitability (P/L and Capital saving), Growth (budget optimization and revenue), Service, Supply Assurance and Sustainability.</li><li>
Act as a strategic partner to Marketing leadership, bringing commercial fluency across brand and performance marketing, media mix, and customer acquisition to influence investment decisions and maximize ROI.</li><li>
Translate marketing spend into measurable business outcomes by advancing performance frameworks, benchmarking, and value-based commercial models (e.g., outcome-based pricing, performance incentives).</li><li>
Architect and continuously evolve the agency ecosystem (in-house vs. external, consolidation vs. specialization), ensuring alignment of capabilities, incentives, and business goals.</li><li>
Lead complex sourcing and go-to-market strategies that optimize value beyond cost&mdash;balancing quality, speed, innovation, and scalability.</li><li>
Continuously scan the external marketplace to identify and introduce innovative partners, emerging platforms, and new ways of working (including AI-enabled capabilities across creative, media, and production).</li><li>
Drive adoption of advanced sourcing and analytics capabilities (e.g., should-cost modeling, media transparency, spend analytics, design-to-value) in partnership with Procurement COEs.</li><li>
Lead enterprise change initiatives&mdash;challenging the status quo with a &ldquo;What if?&rdquo; and &ldquo;Why not?&rdquo; mindset while driving alignment across a highly matrixed organization.</li><li>
Build and develop a high-performing procurement team by fostering relevant capabilities, deepening of the category management expertise and effective resource allocation.</li><li>
Establish strong governance, performance management, and accountability frameworks across internal teams and external partners to ensure consistent delivery and continuous improvement.</li></ul><h2 class="jobSectionHeader"><b>
Who You Are</b></h2><p>
You are a strategic, growth-oriented leader with a strong sense of ownership in the outcomes and a deep understanding of how marketing drives business performance. You bring curiosity, creativity, and commercial rigor&mdash;able to navigate complexity and influence at the most senior levels of the organization.</p><p></p><p>
You&rsquo;re creative, self-motivated and can navigate with ease a large matrix organization with strong cultural foundation. You are equally comfortable shaping long-term strategy and driving hands-on execution. You build trust quickly, challenge constructively, and lead through positive influence in a fast-paced, highly collaborative environment.</p><p></p><p>
You also have:</p><br>
<ul><li>
12+ years of experience across marketing procurement and/or agency / consulting, with a strong track record of impact in senior leadership roles.</li><li>
Deep expertise across marketing categories, including omni-channel media, creative and production, influencers, talent, martech, and emerging channels. Experience in licensing and/or entertainment is a plus.</li><li>
Strong commercial understanding of marketing effectiveness, including ROI, attribution, media performance, and customer economics.</li><li>
Proven ability to partner with and influence senior marketing and business leaders within a complex, matrixed organization.</li><li>
Strong business and financial acumen, with the ability to connect category strategies to enterprise P&amp;L outcomes.</li><li>
Demonstrated success in designing and managing agency ecosystems and supplier partnerships that drive performance and innovation, especially with Ai-powered capabilities.</li><li>
Apparel / Retail industry experience is preferred.</li><li>
Experience leading transformation&mdash;advancing category management, enabling new capabilities, and defining &ldquo;what good looks like&rdquo; in evolving environments.</li><li>
Inspirational leader with positive impact in mind, focus on the How as much as the What.</li><li>
Proven track record of building and developing high-performing team, developing long-term capabilities in others and helping to unleash talent&rsquo;s full potential.</li><li>
Advanced collaboration, communication, and executive presence; able to influence across all levels internally and externally.</li><li>
Strong strategic thinking combined with hands-on execution capability in complex, ambiguous environments.</li><li>
Expertise in negotiation, contract structuring, and data-driven decision-making.</li><li>
High energy, ownership mindset, and a bias for action.</li><li>
Genuine affinity for the company and its portfolio of brands.</li></ul></div>

Sr Director - Procurement, Marketing & Growth

Apple

<p>The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.<br>
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Data Services provides Data Solutions across Apple is looking for a creative and motivated AI Engineer with excellent problem solving and interpersonal skills. We are seeking a hands-on AI Solutions Engineer with deep technical expertise in Artificial Intelligence and Generative AI who can design, prototype, and implement scalable, high-impact AI solutions. This role blends system architecture, rapid prototyping, and cross-functional execution to shape the next generation of intelligent products. We would love to hear from you if you're enthusiastic, highly motivated, and want to make an impact!<br>
<br>
<b>Description</b><br>
<br>
As a strategic and technical leader, you will partner closely with engineers, product managers, product designers, data scientists, and business stakeholders to identify high-value AI opportunities, translate them into scalable architectures, and ensure successful deployment into production environments. The ideal candidate is a proactive self-starter who excels in cross-functional collaboration to empower our Sales and Sales Finance organizations. In addition to deep technical expertise, this role demands exceptional communication and presentation skills. You&rsquo;ll need to translate complex AI concepts for senior leadership, cross-functional peers, and non-technical partners- ensuring clear alignment, strong collaboration, and high-impact delivery. It&rsquo;s a unique opportunity for someone who thrives in a fast-paced environment and takes full ownership of their work from idea to execution.&quot;,&quot;responsibilities&quot;:&quot;Design end-to-end AI solutions with clear business impact, from concept to deployment, with a strong focus on feasibility, scalability, and performance.<br>
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Build prototypes to evaluate architecture and modeling approaches, working closely with engineering teams to transition concepts into robust systems.<br>
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Guide architectural decisions across LLM applications, multimodal systems, and agentic frameworks.<br>
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Assess and integrate open-source tools, orchestration frameworks, context management solutions, and vector databases.<br>
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Collaborate with product and business teams to define KPIs and ensure alignment of AI initiatives with strategic goals.<br>
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Stay on top of emerging trends in Generative AI, prompt engineering, and agent-based architectures.<br>
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Define and advocate for best practices in model serving, integration patterns, and runtime efficiency-not just training ops.<br>
<br>
<b>Preferred Qualifications</b><br>
<br>
Experience leading zero-to-one initiatives for AI product development<br>
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Familiarity with synthetic data generation, fine-tuning techniques, and performance optimization for large models<br>
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Understanding of agent-based interaction patterns, multi-agent communication protocols (e.g., MCP, A2A), and AG-UI concepts<br>
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Prior work in designing user-facing AI features or tools; familiarity with frontend integration is a plus<br>
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Excellent communication skills with the ability to translate technical concepts into business terms<br>
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Ph.D. in Computer Science, AI, or related field, or equivalent industry experience with demonstrated impact in real-world applications<br>
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<b>Minimum Qualifications</b><br>
<br>
2+ years industry experience with a Master&rsquo;s in Computer Science, AI, or related field, or equivalent industry experience with demonstrated impact in real-world applications<br>
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1+ years plus of experience building AI-powered systems with a strong fundamental grasp of architecture and deployment<br>
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Experience designing and delivering NLP or LLM-based systems, with knowledge of multi-modal and agentic AI frameworks<br>
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Proficiency with Python to use ML libraries (e.g., PyTorch, TensorFlow, Transformers), vector search engines (e.g., FAISS, Weaviate or similar) and vector databases (e.g., Milvus, Vespa, or similar)<br>
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Experience developing cloud platforms solutions (e.g., AWS, GCP, or public cloud, etc.)<br>
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Hands-on experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex or similar), containerization (Docker, Kubernetes or similar), and scalable APIs<br>
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Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .<br>
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<b>Pay &amp; Benefits</b><br>
<br>
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.<br>
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Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.<br>
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Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.</p>

AI Engineer, AI & Data Platforms (AiDP)

PRAVAH

<div><p><b>About Pravāh</b></p><p>
Pravāh is building foundational intelligence for the electric grid. We are a team of researchers and engineers who met at Stanford. We use machine learning to help electric utilities make real-time decisions on grid planning and operations to reduce blackout risks and reduce volatility caused by extreme events.</p><p>
We are backed by Khosla Ventures, Pear VC, and Conviction.</p><p>
To know more about who we are, what we are building, and why we are excited read this Notion! https://pravah.notion.site/</p><p><b><br>
The Role</b></p><p>
We do not have a predefined job description for this posting, and that is intentional.</p><p>
If you have come across what we are building and thought &quot;I know exactly how I could contribute, but I do not see a role for it,&quot; this is for you. We are open to exceptional people across machine learning, software engineering, power systems, weather, business development, operations, and domains we have not even thought of yet.</p><p>
We are a small team solving genuinely hard problems at the frontier of AI and physical infrastructure. The right person for this role will come in with a point of view: a clear sense of what they are great at, where they see a gap at Pravāh, and how they would fill it. We will figure out the rest together.</p><p><b><br>
What You Might Work On</b></p><p>
This depends entirely on you and what you bring. Past examples of roles candidates have proposed, or that we could imagine:</p><ul><li><p>
A machine learning researcher who wants to define a new modeling direction in GNNs, RL, or computer vision</p></li><li><p>
A power systems engineer who wants to bridge grid physics and our AI stack</p></li><li><p>
A forward deployed engineer who understands utility operations and wants to own technical deployments end-to-end</p></li><li><p>
A founding engineer who wants to own our product deployment</p></li><li><p>
A weather scientist who sees an opportunity to push the frontier of AI-weather prediction for grid applications</p></li><li><p>
A GTM or BD specialist who knows the utility landscape and wants to build our commercial motion<br>
</p></li></ul><p><br>
<b>What we always look for</b></p><ul><li><p>
High agency and a bias for action. You build, fix, and ship. You do not wait for perfect conditions or a detailed playbook.</p></li><li><p>
Full ownership from Day 1. You thrive in ambiguity, reason from first principles, and take problems end-to-end.</p></li><li><p>
High standards. We are building the core decision engine for the modern grid, not optimising for a local maximum. We want people who think the same way.</p></li><li><p>
Easy to work with. We hugely value people who are relaxed and friendly while also being intense and absolute hustlers. Our lives are crazy and only getting crazier, in the best way possible.</p></li><li><p>
Strategic thinking. How do we accomplish 10x what we are doing today? We want people who hold the long-term roadmap and the short-term execution in their heads at the same time.</p></li></ul><p></p><p><b>
What You Will Gain</b></p><ul><li><p>
The chance to work on hard, open-ended problems at the intersection of AI and physical infrastructure.</p></li><li><p>
Ability to shape technical direction at a company that is early enough for your ideas to genuinely change the trajectory.</p></li><li><p>
Close collaboration with a deeply technical and motivated founding team.</p></li></ul><p>
Compensation Range: $150K - $250K</p></div>

Pitch us a Role

Upbound, Inc.

<div><div><p>Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of <b>Crossplane</b>, and we're building the <b>Intelligent Control Plane</b>&mdash;a new platform layer that makes infrastructure <b>programmable, autonomous, and composable</b>.</p>
<p><b>
Our mission</b> is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale&mdash;so platforms are ready for <b>both humans and AI agents</b>. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.</p>
<p>
Today, Upbound supports <b>Fortune 500 companies</b> and platform engineers across <b>100+ countries</b>. Crossplane has surpassed <b>100M+ downloads</b> and is used by <b>1,000+ teams worldwide</b>. We're a <b>Series B</b> company backed by <b>GV (formerly Google Ventures), Altimeter Capital, and Intel Capital</b>, and we've raised <b>$69M</b> to date. Learn more at <b>upbound.io</b></p></div><div>
<div>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the <b>Customer Experience team at Upbound</b> a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.</div>
<div></div>
<div><b>In this role, you will:</b></div>
<ul><li>Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry &amp; More delivering a &quot;wow&quot; experience with every single touch</li>
<li>Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause</li>
<li>Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way</li>
<li>Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution</li>
<li>Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience</li>
<li>Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology</li>
<li>Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team</li>
<li>Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impact</li>
</ul><div><b>You're a good fit if you have:</b></div>
<ul><li>4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment</li>
<li>A natural &quot;helper gene&quot; you're energized by solving problems for others and take personal ownership of customer outcomes</li>
<li>Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct</li>
<li>Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code</li>
<li>Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision</li>
<li>A customer-first mindset with a relentless drive to deliver experiences that genuinely delight</li>
<li>Solid experience with Kubernetes and cloud-native technologies &mdash; including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno)</li>
<li>Able to drive root cause analysis independently using observability tooling &mdash; Prometheus, Grafana, Loki, or equivalent &mdash; without needing Engineering to interpret metrics or traces for you</li>
<li>Experience with vulnerability management in containerised environments &mdash; triaging CVE severity, assessing blast radius, and communicating risk and remediation timelines to enterprise security teams</li></ul><br>
</div>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><p><b>It's a plus if you have:</b></p>
<ul>
<li>Hands-on experience with Upbound and/or Crossplane</li>
<li>Familiarity with KCS (Knowledge-Centered Service) practices and methodology</li>
<li>Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes</li>
<li>Proficiency with Unix-like shells and command-line interfaces</li>
<li>Scripting skills in Python, Bash, or similar</li>
<li>Startup experience you know how to operate with ambiguity and move fast</li>
<li>Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes &mdash; drift, conflicts, dependency ordering</li>
<li>Background in platform engineering or internal developer platforms (IDPs) &mdash; you understand what platform teams are trying to build and why it breaks</li>
<li>Working proficiency in Go &mdash; enough to read Crossplane/provider source, identify relevant fixes, and</li>
</ul>
<p>#LI-REMOTE</p><div><h3 class="jobSectionHeader"><b>
Why Upbound?</b></h3>
<p>
At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled&mdash;this is your seat at the table.</p>
<p><b>
About Upbound</b></p>
<p>
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.</p></div></div><p></p>

Customer Support Engineer (REMOTE)

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