customer success manager ii Jobs in Washington

customer success manager ii

customer support specialist Jobs in Washington

customer support specialist

store associate

customer experience associate

ReSource Pro

<div><div><i>Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone?</i><br>
<br>
<b>Come Join ReSource Pro!</b></div><br>
<b>
Your Role...</b><br>
Supportive Insurance Services, a ReSource Pro company, is seeking a <b>Customer Experience Associate to </b>provide front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. Work completed directly impacts trust and partnership with the client.<br>
<br>
We hire the best because our service is only as good as the people delivering it. We&rsquo;re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.<br>
<ul><li><b>This position is a hybrid role and all candidates must reside within driving distance to our Vincennes, IN office.</b></li></ul><br>
<b>
In This Role, You Will...</b><ul><li>
Receive and handle customer inquiries via inbound/outbound phone calls, email, and/or chat; answering questions professionally and assisting customers by completing a task or process for them</li><li>
Follows establishes processes and procedures to complete routine regulatory compliance</li><li>
Client intake and/or sales support tasks in a timely manner on behalf of the client. This may include gathering and verifying client information, inputting information into a variety of Compliance and/or State web-based systems and forms and complete related reports.</li><li>
Processing and tracking applications</li><li>
Provide exceptional customer service to customers</li></ul><b>
What You Need to Be Successful...</b><ul><li>
High School diploma or equivalent</li><li>
1-2 years of customer service experience</li><li>
1-2 years of office experience preferred</li><li>
Previous insurance experience or basic insurance knowledge preferred</li><li>
Licensing experience preferred but not required</li><li>
Customer-centric mindset; enjoy providing a service and solving customer problems</li><li>
Strong written and verbal communication skills</li><li>
Process-focused and detail oriented; committed to accurate documentation</li><li>
Computer knowledge and proficiency with MS 365&ndash; able to learn, utilize, and navigate a variety of external and internal systems</li></ul><b>
Your Compensation...</b><br>
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a hybrid position out of our office in Vincennes, IN and the salary range for this location and role is <b>$11.25 - $23.94 per hour</b>. The salary range could be lower or higher based on the specific geographic location in which the candidate resides.<p><b>
Your Benefits &amp; Perks...</b></p><ul><li>
100% paid employee health insurance available on Day 1</li><li>
Eligible for all medical, dental, and vision benefits on Day 1</li><li>
Remote positions are Internet stipend-eligible</li><li>
401k with employer match, vested on Day 1</li><li>
HSA/FSA available</li><li>
Long Term and short-term disability employer-provided</li><li>
Generous PTO plan with paid holidays + floating holidays</li><li>
Development and growth opportunities</li><li>
Comprehensive wellness program and prioritization of employee health</li></ul><b>
Your Interview Process...</b><br>
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.<br>
<br>
The standard interview process includes:<ul><li>
Behavioral Interview with Talent Acquisition</li><li>
Online talent assessment</li><li>
Hiring Manager Interview</li><li>Additional interview steps may be added depending on the position or if further evaluation is needed.</li></ul><br>
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.<p><b>
About ReSource Pro:</b></p>
<p>Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times&mdash;placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list&rsquo;s 40+ year history.</p>
<p><b>Equal Employment Opportunity Policy</b></p>
<p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
</p><p>I9RfVmOapk</p></div>

Customer Experience Associate

IQVIA

<div>Washington, United States of America | Full time | Field-based | R1540643</div>
<br><div><div>We are excited to be hiring for a <b>Pharmaceutical Sales Associate (Entry-Level)</b> role. The Pharmaceutical Sales Associate is a critical role to maintain relationships within healthcare offices to supply patient materials and vouchers/samples, as well as provide in-office education as required. The Pharmaceutical Sales Associate will be responsible for achieving established service/sales objectives by conducting primarily live customer calls on Primary Care offices in an assigned geography. The Pharmaceutical Sales Associate will maintain a positive image for our client and IQVIA, both internally and externally, while maintaining compliance with all policies that govern service/sales activities.</div><div><b>
Essential Duties &amp; Responsibilities:</b></div><ul><li>Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs</li><li>Analyze performance and adjust business plan and approach accordingly.</li><li>Executes plan and achieves metrics objectives.</li><li>Maintain and update current and prospective target profiles and call records in CRM.</li><li>Keep current with market knowledge and competitive products</li><li>Successfully complete/participate in all required training and team meetings</li><li>Plan, organize, and prioritize activities to meet service/sales goals for assigned targets</li><li>Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service</li><li>Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports, and sample activity</li><li>Comply with governing corporate policies and SOPs, as well as applicable federal, state and local laws and regulations, including sample management, compliance with promotional program, and proper use of promotional materials and promotional expense budgets</li></ul><div><b>
Education, Experience, &amp; Other Requirements:</b></div><ul><li>Bachelor&rsquo;s degree from a four-year accredited college or university required</li><li>1-year of Customer Service experience preferred</li><li>Following experience is a plus:</li></ul><div>
oMilitary</div><div>
oExperience during college:</div><div>
oWorking</div><div>
oCompetitive Sports</div><div>
oExtra-curricular activities- especially in leadership positions</div><div>
oExcellent live, virtual, and written communication skills to engage customers</div><div>
oProven active listening skills</div><div>
oStrong rapport building skills</div><div><b>
Knowledge, Skills, &amp; Core Competencies:</b></div><ul><li>Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement</li><li>Demonstrated ability to build relationships with customers and internal partners</li><li>Ability to partner and collaborate within a team environment</li><li>Demonstrated decision making skills</li><li>Ability to utilize critical thinking</li><li>Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines</li><li>Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines</li><li>Technology agility- proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems</li></ul>
#LI-CES<div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is 55-63000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div>

Pharmaceutical Sales Associate - Washington DC

RPM Industries LLC

<p>Accounting Associate</p><p>Reports To:</p><p><b>Position Summary:</b></p><p>Performs a variety of accounting functions within general accounting with special emphasis in PO- Receiving, AP, and AR areas. Contacts other departments and/or, vendors, and customers to resolve common problems. Great opportunity for advancement within the department.</p><p><b>Position Responsibilities:</b></p><p>&middot; Performs accounting duties of moderate complexity under general supervision.</p><p>&middot; Applies working knowledge of accounting/bookkeeping terms and procedures.</p><p>&middot; Verifies accuracy, completeness and consistency of accounting information received.</p><p>&middot; Codes documents in accordance with general ledger account distribution.</p><p>&middot; Works with Purchasing and Receiving Associate to process receiving documentation and matches to AP invoices ensuring quantity and pricing accuracy.</p><p>&middot; Maintains accurate, open vendor invoice file.</p><p>&middot; Works with AP Supervisor to review accounts payable ledger to identify invoices to be paid in timely manner.</p><p>&middot; Reviews and enters invoices for payment, ensuring it agrees to support documentation and prepares checks for payment.</p><p>&middot; Records disbursements, expenses and other payments.</p><p>&middot; Assists AR personnel with customer billing and invoice processing.</p><p>&middot; Checks details needed to prepare various accounting reports, specific accounts and journal entries.</p><p>&middot; Prepares month end accounting reports and journal entries.</p><p>&middot; Performs other job-related duties as assigned.</p><p><b>Qualifications:</b></p><p>&middot; Associate degree in accounting.</p><p>&middot; Two (2) years experience in accounting/bookkeeping position.</p><p>&middot; These qualifications are meant to be guidelines and are not mandatory; previous experience can be substituted for education and skills.</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Accounting Assistant

Passport Furnishings

<p>Passport Wholesale Furnishings and Interior Design provides the ability for any customer to find the best products at the lowest prices. With over 100 suppliers, Passport has access to every product needed by clients and has a huge volume so they get extra discounts to allow them to offer many of those products at the wholesale price. Finally, Passport's Interior Designers work individually with their clients to help them explore through all of the options and help them put it all together in a beautiful way.</p><p>Passport is looking for the next Design Consultant to join our team. There is a lot to learn and work to do but with time Interior Design Consultants can become Interior Designers. When the team member understands the systems, the associate can be trained on the product lines and work in sales, customer service, and display creation. Design Consultants receive base pay as they train, then as they begin making sales they will receive commissions, which usually doubles their pay.</p><p>Ultimately with time and experience, Design Consultants can become Senior Interior Designers who can make over $100,000 a year.</p><p>Job Types: Part-time, Full-time</p><p>Pay: $18.00 - $36.00 per hour</p><p>Work Location: In person</p>

Interior Design Consultant

AT&T

<div><p><b>LOCATION: WASHINGTON, PA (STRABANE SQUARE)</b></p><p></p><p>
It&rsquo;s time to take your sales career to the next level. Every day you&rsquo;ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&amp;T&rsquo;s full suite of products at your fingertips &ndash; the latest devices and personalized services that bring friends, families and communities closer together.</p><p></p><p><b>
Let&rsquo;s talk about what to expect:</b></p><p>
On the sales floor, you&rsquo;ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.</p><p>
You&rsquo;ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.</p><p>
You&rsquo;ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.</p><p>
This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer&rsquo;s needs.</p><p>
Prior retail or customer-facing sales experience is a plus. No sales experience? We&rsquo;ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!</p><p></p><p>
Our Retail Sales Consultant&rsquo;s earn between <b>$12.92 - $14.72 </b>+ up to $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.</p><p></p><p><b>
Joining our team comes with amazing perks and benefits:</b></p><ul><li><p>
Medical/Dental/Vision coverage</p></li><li><p>
401(k) plan</p></li><li><p>
Tuition reimbursement program</p></li><li><p>
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).</p></li><li><p>
Sick leave</p></li><li><p>
Paid Parental Leave</p></li><li><p>
Adoption Reimbursement</p></li><li><p>
Disability Benefits (short term and long term)</p></li><li><p>
Life and Accidental Death Insurance</p></li><li><p>
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal</p></li><li><p>
Employee Assistance Programs (EAP)</p></li><li><p>
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T phone</p></li></ul><p></p><p>
If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!<br>
<br>
Ready to join our sales team? Apply today<br>
#ConnectingOurCommunities</p><p></p><p><b>
Weekly Hours:</b></p>
40<p></p><p><b>
Time Type:</b></p>
Regular<p></p><p><b>
Location:</b></p>
USA:PA:Washington:325 Washington Rd:RET/RET<p></p><p>
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</p></div>

Retail Sales Consultant

Lowe's Home Improvement

<div><p><b>Your Impact at Lowe&rsquo;s</b></p><p></p><p>
As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You&rsquo;ll unload deliveries, handle equipment and hazardous materials safely, and make sure your area is prepped for daily success.</p><p>
This role is physical and fast-paced, requiring safe lifting practices and attention to detail. You&rsquo;ll spend most of your shift on your feet, working mornings, afternoons, evenings, or overnight depending on store needs. And when a customer or teammate needs help, you&rsquo;ll be there with a friendly, professional attitude.</p><p></p><p><b>
How We Support You</b></p><p></p><p>
Whether you need a part-time position or a place to plant yourself and grow, Lowe&rsquo;s is ready to support your goals. As a Lowe&rsquo;s associate, you&rsquo;ll gain access to many benefits beyond competitive pay and flexible schedules.</p><ul><li>
Make your well-being a priority with multiple top-tier <b>health insurance options.</b></li><li>
Explore educational opportunities with Lowe&rsquo;s <b>tuition assistance program.</b></li><li>
Take charge of your financial future with a <b>company-matching 401(k) and optional Employee Stock Purchase Program.</b></li><li>
Gain extra savings with a <b>10% Associate Discount.</b></li><li>
Learn new trade skills with our <b>Track to the Trades program.</b></li></ul><p>
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</p><p></p><p><b>
Your Day at Lowe&rsquo;s</b></p><p></p><p>
You&rsquo;ll keep shelves stocked and backrooms organized by unloading freight, moving products to the sales floor, and maintaining a clean, safe workspace. You may also assist customers in locating or loading products. Most shifts are physically active, and scheduling may include morning, evening, or overnight hours based on store needs.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li>
Deliver SMART customer service by assisting customers, answering questions, and offering support during projects</li><li>
Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets</li><li>
Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts</li><li>
Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping</li><li>
Operate store equipment including scanners, Zebra phones, balers, and other tools as needed</li><li>
Pitch in as a team player to complete other assigned tasks</li></ul><p></p><p><b>
Additional responsibilities for Pro Fulfillment Stores include:</b></p><p></p><ul><li>
Use the Orders App to pick and stage Flatbed Delivery orders</li><li>
Load delivery orders, ensuring quality, accuracy, and safe loading practices</li><li>
Rotate orders by delivery date and resolve customer order issues</li><li>
Proactively communicate with customers to ensure delivery satisfaction</li><li>
Execute Delivery Readiness best practices</li></ul><p></p><p><b>
Minimum Qualifications</b></p><ul><li>
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
3 months Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment</li><li>
6 months Experience in a warehouse performing inventory handling and stocking</li></ul><p></p><p>
Lowe&rsquo;s commitment to growth and teamwork extends to the community as well. <b>To better equip our stores and serve our communities, we actively seek and encourage bilingual, military, and veteran talent to apply and join our team.</b></p><p></p><p><b>
Travel Requirements</b></p><p></p><p>
This role does not require regular travel, but occasional travel may be needed for meetings, training sessions, or to support nearby stores.</p><p></p><p><b>
Working Conditions</b></p><p></p><p>
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.</p><p></p><p>
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.</p><p></p><p><b>
About Lowe&rsquo;s</b></p><p></p><p>
Lowe&rsquo;s Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe&rsquo;s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe&rsquo;s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.</p><p></p><p><b>
About Lowe&rsquo;s</b></p><p>
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.</p><p></p><p><i>
Lowe&rsquo;s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.</i></p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.</div>

Full Time - Receiver/Stocker - Overnight

Ulta

<div>OVERVIEW:
<div><b>
Experience</b> a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry&rsquo;s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating <b>a real sense of belonging</b>&mdash;even as they&rsquo;re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.</div><div><br>
</div><div>Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.</div><div><br>
</div><div>We are the future of beauty services. Be part of the transformation.</div><br>
<div></div>
 :
<p><b>
GENERAL SUMMARY &amp; SCOPE</b></p><div>
The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.</div><div><b><br>
</b></div><p><b>PRINCIPAL DUTIES &amp; RESPONSIBILITIES</b> (*Essential Job Functions)</p><div>
The Brow Waxing Expert is a champion of Ulta Beauty&rsquo;s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):</div><div></div><div><b><br>
Performance</b></div><ul><li>
Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store&rsquo;s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
</li><li>Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services.
</li><li>Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
</li><li>Perform short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty&rsquo;s policies and procedures.
</li><li>Use appointment book or system to book guests&rsquo; appointments for initial services, return services, and events.
</li><li>Meet average sales per labor hour and sales to service ratio goal.
</li><li>Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
</li><li>Maintain prompt, regular attendance.</li></ul><div><br>
</div><div><b>People</b></div><ul><li>
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
</li><li>Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance.
</li><li>Build and maintain strong customer relationships and an active clientele portfolio for Benefit brand services.
</li><li>Maintain strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions.</li><li>
Create and maintain partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service.</li><li>
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.</li><li>
Collaborate with managers and associates throughout the store to help grow the business.</li></ul><div></div><div><b><br>
Process</b></div><ul><li>
Be knowledgeable of and ensure compliance with Ulta Beauty&rsquo;s policies, procedures, and standards.</li><li>
Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure compliance with state board guidelines.
</li><li>Adhere to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed.
</li><li>Drive sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area.
</li><li>Communicate supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times.
</li><li>Maintain outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area.</li><li>
Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand&rsquo;s and Ulta Beauty&rsquo;s technology and best practices.
</li><li>Protect company assets by following loss prevention best practices and providing exceptional guest service.
</li><li>Execute other operational tasks as directed.</li></ul>
 :
<p><b>
JOB QUALIFICATIONS</b></p><p><b>
Education</b></p><ul><li>
High school diploma is preferred</li><li>
Cosmetology or esthetics license where required by state law</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
</li><li>Proficiency with use of equipment needed to perform technical work</li></ul><div><br>
</div><div><b>Skills</b></div><ul><li>
Demonstrates significant competency in sales, products, and service
</li><li>Ability to build and maintain strong customer relationships</li><li>
Ability to work independently and as part of a team</li><li>
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
</li><li>Strong communication skills</li></ul><div><br>
</div><div><b>SPECIAL POSITION REQUIREMENTS</b></div><ul><li>
Work a flexible schedule to include days, evenings, weekends, and holidays</li><li>
Attend brand sponsored trainings</li></ul><div></div><div><b><br>
WORKING CONDITIONS</b></div><ul><li>
Continuous mobility during shift</li><li>
Frequent standing, pulling, pushing, crouching, stooping, reaching, bending, and twisting during shift</li><li>
Continuous lifting and/or moving up to 10 lbs. during shift</li><li>
Ability to lift and/or move up to 25 lbs.</li><li>
Continuous coordination and manipulation of objects during shift</li></ul><div></div><div><br>
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.</div><br>
<div></div>
About:
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At <b>Ulta Beauty</b> (NASDAQ: ULTA), <b><i>the possibilities are beautiful</i></b>. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty&rsquo;s own private label. Ulta Beauty also offers a full-service salon in every store featuring&mdash;hair, skin, brow, and make-up services.</div><div></div><div><i><br>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</i></div></div>

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