customer service representative Jobs in Washington

customer service representative

accounting specialist

associate product operations specialist Jobs in Washington

associate product operations specialist

behavior support specialist Jobs in Washington

behavior support specialist

case management specialist Jobs in Washington

case management specialist

customer support specialist

SAIC

<div>Job ID: 2613672
Location: Remote Work, DC, US
Date Posted: 2026-06-15
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE 
Description
SAIC is hiring for a remote Help Desk Specialist.
Duties generally include but are not limited to the following:<ul><li>
Answer and respond to customers' requests via phone and email</li><li>
Identify, research, and resolve customer issues</li><li>
Provide accurate and timely ticket documentation</li><li>
Meet and exceed required metrics and Service Level Agreements (SLAs)</li><li>
Provide timely updates and follow up to customers</li><li>
Escalate to internal representatives or system support specialists when appropriate</li><li>
Identify and appropriately communicate recurring problems</li><li>
Evaluates and prioritizes customer problems and complaints</li><li>
Comply with documented regulations, processes, and procedures</li><li>
Other responsibilities as may be required by management</li></ul>
Qualifications
Qualifications
Required Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree and/or 5 years relative work experience</li><li>
1+ year experience in help desk/call center environment</li><li>
Excellent oral and written communication skills</li><li>
Strong problem-solving skills</li><li>
Team player with a strong commitment to customer satisfaction</li><li>
Must be a US Citizen and able to obtain a Public Trust</li></ul> 
Preferred Skills and Qualifications:<ul><li>
HDI Customer Service Representative certification</li><li>
Experience with ServiceNow</li><li>
Knowledge with government clients/environments</li></ul>
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Help Desk Specialist

Pierian Services 

Job Overview Pierian Services is seeking a motivated and articulate Online Chat Support Specialist to join our dedicated customer service team. This is a full-time position based in Washington D.C., United States. The ideal candidate will be a tech-savvy individual with exceptional written communication skills, responsible for providing outstanding support to our customers via live chat. You will be the first point of contact for our clients, playing a crucial role in ensuring a positive customer experience. This role offers a competitive salary of $25 - $34 USD per hour. About Pierian Services Pierian Services is a dynamic and growing organisation committed to delivering exceptional service to our clients. We pride ourselves on fostering a supportive and collaborative environment where our employees can thrive and develop their careers. We are looking for passionate individuals to join our team and contribute to our ongoing success. Key Responsibilities  <ul><li>Engage with customers in a professional and friendly manner through live chat to answer questions and resolve issues.</li><li>Provide accurate, valid, and complete information by using the right company tools and resources.</li><li>Identify and assess customer needs to achieve satisfaction and build sustainable relationships of trust.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the agreed time limits, and follow up to ensure resolution.</li><li>Maintain detailed records of customer interactions, transactions, comments, and complaints.</li><li>Collaborate with team members and other departments to optimise the customer experience.</li><li>Meet personal and team targets for response times and customer satisfaction.</li><li>Stay up-to-date with product knowledge and company policies to provide effective support.</li></ul>Qualifications and Skills  <ul><li>Proven experience in a customer support role, preferably with a focus on online chat or written communication.</li><li>Exceptional written communication and interpersonal skills, with a keen eye for grammar and detail.</li><li>Strong computer literacy and the ability to learn new software and systems quickly.</li><li>Excellent problem-solving skills and the ability to think on your feet.</li><li>The ability to multi-task, prioritise, and manage time effectively in a fast-paced environment.</li><li>A patient, empathetic, and customer-focused attitude.</li><li>Must be a reliable and proactive team player.</li><li>A minimum typing speed of 50 words per minute is highly desirable.</li></ul> Benefits  <ul><li>A competitive hourly wage.</li><li>Opportunities for professional development and career progression within a growing company.</li><li>A positive, inclusive, and supportive team environment.</li><li>Comprehensive training to ensure you are confident and successful in your role.</li></ul>

Online Chat support

Andersen Company

Job Overview Andersen Company is seeking a dedicated and professional Customer Service Representative to join our dynamic team in Washington, DC, United States. As one of the fastest-growing, independent tax firms, we are a unique group of talented individuals who share a vision to be the “Best of the Best.” We are looking for an innovative and motivated individual to make a direct impact by providing exceptional support to our valued clients. This is a Full-time position offering a competitive hourly wage of $19 - $29 USD per hour. The ideal candidate will be the first point of contact for our clients, embodying our commitment to excellence and contributing to our continued success. Responsibilities  <ul><li>Serve as the primary point of contact for client enquiries via phone, email, and other communication channels.</li><li>Provide accurate, valid, and complete information by using the right methods and tools.</li><li>Resolve client issues, complaints, and concerns with a high degree of professionalism and empathy.</li><li>Maintain and update client records accurately in our internal systems.</li><li>Escalate unresolved issues to the appropriate internal teams for prompt resolution.</li><li>Process client requests and manage accounts with precision and attention to detail.</li><li>Collaborate with team members to improve the overall client service experience.</li><li>Gather and report client feedback to help identify areas for service improvement.</li></ul>Qualifications  <ul><li>Proven experience in a customer service or client-facing role is essential.</li><li>Exceptional verbal and written communication skills with a professional telephone manner.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Excellent organisational skills and a keen eye for detail.</li><li>Proficiency in using CRM systems and the MS Office suite.</li><li>A patient and empathetic attitude towards clients.</li><li>The ability to work independently and as part of a collaborative team.</li><li>Experience within the financial services or tax industry would be a significant advantage but is not required.</li></ul> What We Offer  <ul><li>A competitive hourly wage and a comprehensive benefits package.</li><li>Opportunities for career development and progression within a rapidly growing firm.</li><li>A supportive and collaborative work environment where your contribution is valued.</li><li>The opportunity to be part of a team dedicated to being the "Best of the Best" in the industry.</li></ul>

Customer Service Representative

West 4th Strategy

<div>Help Desk &ndash; Tier I
ROLE
We need an experienced Help Desk Analyst at the U.S. Securities and Exchange Commission (SEC). The SEC's Division of Corporation Finance reviews public company filings to ensure investors are provided with the material information they need to make informed investment decisions. The Disclosure Review Program (DRP) System &mdash; also known as SWAT (System of Workflow and Activity Tracking) is the cloud-based platform that enables this review work, integrating with EDGAR and other SEC systems to support the review of transactional and annual filings. In this role, you will serve as the primary customer interface for Tier 1 support, managing the SWAT-Help mailbox, triaging and resolving incoming requests, maintaining helpdesk documentation, and delivering structured reporting on incident trends to SEC stakeholders. This is a full-time, remote opportunity. We can offer a competitive salary and a comprehensive benefits package.
RESPONSIBILITIES<ul><li>
Deliver responsive Tier 1 support as the primary customer interface, managing the SWAT-Help mailbox, triaging incoming requests, and resolving issues at first contact wherever possible.</li><li>
Meet or exceed all SLAs across all severity levels by maintaining clear escalation paths, documented triage workflows, and real-time visibility into ticket status.</li><li>
Own all helpdesk Standard Operating Procedures, work instructions, user guides, and reference libraries, with the Operations Lead/Manager authoring and maintaining these artifacts in close collaboration with the project team.</li><li>
Continuously optimize the knowledge base to keep content accurate, well-structured, and easy to search, reducing repeat ticket volume and empowering users to resolve common issues independently.</li><li>
Automate routine support interactions, including troubleshooting steps, status update, and user management workflows, to reduce manual effort and increase overall service efficiency.</li><li>
Provide structured reporting and operational visibility on a quarterly cadence, summarizing incident statistics, outage reports, and trend analysis, delivered to SEC stakeholders.</li></ul>
REQUIRED SKILLS/EXPERIENCE<ul><li>
Troubleshooting: Proficiency in diagnosing software and application errors, operating systems (Windows, Linux), and basic network connectivity.</li><li>
Incident Management: Experience working within Tier 1 to Tier 3 escalation structures.</li><li>
Ticketing Systems: Familiarity with incident management platforms like ServiceNow, Jira.</li><li>
Analytical Thinking: Strong problem-solving skills and the ability to identify the root cause of an issue rather than just treating the symptoms.</li><li>
Software/Database Knowledge: Understanding of SQL, API basics, HTML/CSS, or various coding languages (like Java) is a major plus for debugging specific software products.</li></ul>
DESIRED SKILLS/EXPERIENCE<ul><li>
AI Experience: Some exposure to AI technologies including GitHub Copilot.</li></ul>
REQUIRED EDUCATION / CERTIFICATIONS<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Cybersecurity, or a related field</li><li>
Certifications: CompTIA A+ or HDI Customer Service Representative (CSR) certifications are highly valued for entry to mid-level roles.</li></ul>
LOCATION<ul><li>
Remote (Within eastern time zone)</li></ul>
CLEARANCE<ul><li>
U.S. citizenship is required. Dual citizenship is not permitted on this contract.</li><li>
Ability to obtain SEC public trust</li></ul>
CLIENT<ul><li>
Securities and Exchange Commission (SEC), Disclosure Review Program (DRP)</li></ul>
WORK HOURS<ul><li>
40 hours per week</li><li>
8 hours per day</li></ul>
EMPLOYMENT CLASSIFICATION<ul><li>
Employment Classification Eligibility &mdash; W2</li></ul>
RELOCATION<ul><li>
Not eligible for relocation benefits</li></ul>
COMPENSATION<ul><li>
Salary range: $70,000 &ndash; $90,000</li><li>
Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options</li></ul>
West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations: applicants will be subject to a background investigation. Individual&rsquo;s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
4vNyWV0sjV</div>

Customer Support Analyst

One Federal Solution

<div>One Federal Solution (OFS) is seeking a highly professional, detail-oriented Executive Office Management Specialist to provide executive-level administrative, operational, and strategic support within a high-visibility Department of State environment. This position requires exceptional business acumen, discretion, sound judgment, and the ability to produce flawless work products for senior government leadership, including executive-level officials. The successful candidate will thrive in a fast-paced environment, manage competing priorities, and ensure the seamless operation of executive office functions.
Executive Office Management Specialist Key Responsibilities<ul><li>
Manage day-to-day executive office operations while ensuring efficient workflow, exceptional customer service, and adherence to Department policies and procedures.</li><li>
Provide executive administrative support to senior leadership, including the Assistant Secretary, Principal Deputy Assistant Secretary, Deputy Assistant Secretaries, Directors, and other executive officials.</li><li>
Prepare, edit, review, and coordinate official Department correspondence, including memorandums, letters, briefing papers, speeches, cables, congressional correspondence, reports, executive summaries, and policy documents.</li><li>
Manage executive calendars by scheduling meetings, coordinating appointments, resolving conflicts, and ensuring leadership is fully briefed with appropriate background materials.</li><li>
Coordinate domestic and international travel arrangements, including travel authorizations, vouchers, country clearances, passports, visas, itineraries, lodging, and transportation.</li><li>
Serve as the primary liaison between executive leadership, Department officials, other federal agencies, congressional offices, external stakeholders, media representatives, and the public while maintaining the highest level of professionalism and discretion.</li><li>
Analyze incoming correspondence, executive taskings, reports, and policy documents, prioritizing actions and providing recommendations to senior leadership on matters requiring immediate attention.</li><li>
Coordinate the clearance process for high-priority correspondence and executive taskings through the Executive Tasking System (ETS), ensuring timely review, routing, and completion.</li><li>
Monitor and manage Red Border, Congressional, White House, and routine correspondence to ensure compliance with Department standards, formatting requirements, and established deadlines.</li><li>
Review outgoing correspondence for accuracy, completeness, formatting, policy compliance, classification markings, TAGS, priority designations, and required clearances before submission for executive signature.</li><li>
Prepare executive briefing books, talking points, speeches, presentations, strategic reports, and meeting materials for senior Department officials.</li><li>
Lead the preparation and coordination of communications products, including media guidance, congressional engagement materials, public messaging, social media content, newsletters, and strategic communication initiatives.</li><li>
Compile, synthesize, and prepare weekly activity reports and executive updates by collecting information from multiple offices and stakeholders.</li><li>
Maintain and administer SharePoint sites, digital collaboration tools, organizational resources, and knowledge management systems while providing technical guidance and training to staff.</li><li>
Coordinate onboarding and offboarding activities in partnership with Human Resources and Information Technology to ensure seamless personnel transitions.</li><li>
Assist with recruitment, hiring actions, personnel processing, training initiatives, leadership development programs, and workforce management activities.</li><li>
Serve as the office Time and Attendance Coordinator, ensuring timely and accurate processing of attendance records.</li><li>
Establish and maintain organized electronic and physical filing systems to ensure records are readily accessible and maintained in accordance with Department requirements.</li><li>
Research, compile, and organize background information supporting executive meetings, correspondence, policy initiatives, and strategic engagements.</li><li>
Maintain organizational contact databases, executive distribution lists, stakeholder directories, newsletters, and internal communication platforms.</li><li>
Oversee office supply inventories, equipment maintenance, and administrative resource management.</li><li>
Support special projects and strategic initiatives while managing multiple high-priority assignments with minimal supervision.</li><li>
Perform additional administrative, operational, and executive support duties as assigned.</li></ul>
Executive Office Management Specialist Required Qualifications<ul><li>
Bachelor's degree required; Master's degree preferred.</li><li>
Minimum of five (5) years of experience supporting the Department of State, preferably within the Bureau of Consular Affairs, or comparable federal executive environment.</li><li>
Minimum of five (5) years of professional experience in governmental affairs, executive administration, public affairs, strategic communications, or a related discipline.</li><li>
Minimum of three (3) years of supervisory or team leadership experience.</li><li>
Active Secret security clearance required.</li><li>
Demonstrated experience supporting senior executives in a fast-paced, high-visibility organization.</li><li>
Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.</li><li>
Demonstrated ability to prepare, edit, and quality review executive-level correspondence destined for Department leadership, the White House, Congress, and other senior government officials.</li><li>
Strong project management, organizational, and time-management skills with the ability to manage multiple priorities simultaneously.</li><li>
Exceptional written, verbal, interpersonal, and customer service skills.</li><li>
Ability to interpret complex regulations, policies, and procedures while exercising independent judgment.</li><li>
Strong analytical and critical thinking skills with exceptional attention to detail.</li><li>
Ability to maintain confidentiality, professionalism, and composure while working under pressure and handling sensitive information.</li><li>
Experience supporting senior executives within the Department of State.</li><li>
Experience using the Executive Tasking System (ETS) or similar executive correspondence management systems.</li><li>
Advanced SharePoint administration and content management experience.</li><li>
Experience coordinating congressional correspondence, executive communications, and strategic messaging.</li><li>
Knowledge of Department of State correspondence standards, executive protocols, and clearance processes.</li></ul>
About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.</div>

Executive Assistant

gTANGIBLE Corporation

<div>gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:<ul><li>
National Security Programs</li><li>
Professional, Administrative, and Management Support</li><li>
Mission and Warfighter Support</li></ul>
We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:
Requisition Type: Open
Position Title: Information Technology/Assurance (IT/IA) Specialist II
The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) assists the AF cognizant security authority in oversight of enhanced National Security Objectives supporting AF SAP interests through active and integrated security operations, processes, mechanisms, and management. This support provides multi- disciplinary security support, including specialized analytical/program protection support, while being responsive and flexible to dynamic SAP security situations.
The primary function of the IT/IA Specialist is working within SAPs supporting Department of Defense agencies, such as HQ Air Force, Office of the Secretary of Defense and Military Compartments efforts. The position provides day-to- day support for Collateral, Sensitive Compartmented Information (SCI) and SAP activities
Location: Joint Base Anacostia-Bolling, D.C.
Security Clearance Level: Top Secret/SCI, SAP Information eligible, consent for Counterintelligence polygraph
Duties and Responsibilities
<ul><li>Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.</li><li>
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.</li><li>
Analyze/troubleshoot system anomalies to ensure optimum equipment performance.</li><li>
Prepare system for operational use and support operational tests.</li><li>
Review, prepare, and update authorization packages.</li><li>
Notify customer when changes occur that might affect authorization accreditation.</li><li>
Conduct cybersecurity portion of the self-inspection's checklist.</li><li>
Review and provide technical and cybersecurity coordination on all Bodies of Evidence that makeup the authorization package.</li><li>
Identify any and all vulnerabilities and implement countermeasures.</li><li>
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.</li><li>
Perform VTC System Administration, Scheduling,Configuration.</li><li>
Provide External Information System(s) Client Support.</li><li>
Perform account creations, changes,deletions on multiple authorization boundaries.</li><li>
Perform Help Desktroubleshooting activities.</li><li>
Perform Hardware/Software System Configuration, upgrades and modifications.</li><li>
Perform system and network appliance patching activities.</li><li>
Provide Government-Issued Laptop Support.</li><li>
Assist in Media ControlAccountability activities.</li><li>
Perform COMSEC account/equipment management activities.</li></ul>
Knowledge and Qualifications<ul><li>
Bachelor's degree or equivalent experience (4 years)</li><li>
5 - 7 years related experience
</li><li>Prior performance in roles such as System or Network Administrator or Information Technology/Assurance Specialists</li><li>
Must meet requirements for Information Assurance Technician Level II or Information Assurance Manager II (DoD 8570) within 6 months of hire</li><li>
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware</li><li>
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration</li><li>
Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations (A&amp;A)</li><li>
Working knowledge and current relevant experience with PL2 systems; experience with PL3PL4 cross domain solutions is desired</li><li>
Must be able to regularly lift up to 50 lbs.</li><li>
Prior active duty in the U.S. Air Force a plus</li></ul>
gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.</div>

Information Technology/Information Assurance (IT/IA) Specialist II

Human Touch Home Health Care

<div>
 
 
 
 
 MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE
 
 
 
 
 
 
 
 
 Human Touch Home Care
 
 is looking for a qualified Intake and Scheduling Specialist to join our team at our DC office.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 
 <li>
 
 Perform authorization, intake duties, insurance verification and eligibility.
 
 </li>
 
 <li>
 
 Answer client inquires, take referrals, and help schedule home care services.
 
 </li>
 
 <li>
 
 Assist in managing medical records.
 
 </li>
 
 <li>
 
 Facilitate the communication functions of the business office.
 
 </li>
 
 <li>
 
 Provide clerical support, and excellent customer service.
 
 </li>
 
 <li>
 
 Adhere to all policies and procedures of the company.
 
 </li>
 
 <li>
 
 Enter new patients in scheduling system and updates to patient information as they occur.
 
 </li>
 
 <li>
 
 Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences.
 
 </li>
 
 <li>
 
 Assists in managing clients including staffing, scheduling, operations and administration.
 
 </li>
 
 <li>
 
 Performs other duties as assigned to meet the goals and objectives of our home care operations.
 
 </li>
 
 <li>
 
 Track and maintain records for Authorization department
 
 </li>
 
 <li>
 
 Sort and process incoming reports before putting data into processing software
 
 </li>
 
 <li>
 
 Verify accuracy of data before transcribing
 
 </li>
 
 <li>
 
 Scan documents and saved in database to keep records of essential organizational information
 
 </li>
 
 <li>
 
 Respond to employee questions and requests for information in a timely and knowledgeable fashion
 
 </li>
 
 <li>
 
 Proved successful working within tight deadlines and fast-paced atmosphere
 
 </li>
 
 <li>
 
 Carried out day-to-day duties accurately and efficiently
 
 </li>
 
 <li>
 
 Obtain and log accurate patient insurance and demographic information
 
 </li>
 
 <li>
 
 Triage unscheduled and emergency with authorization department
 
 </li>
 
 <li>
 
 Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA
 
 </li>
 
 <li>
 
 Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services
 
 </li>
 
 <li>
 
 Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines.
 
 </li>
 
 <li>
 
 Maintain accuracy, completeness and security for medical records and health information.
 
 </li>
 
 <li>
 
 Prepare a variety of different written communications, reports and documents.
 
 </li>
 
 <li>
 
 Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed
 
 </li>
 
 <li>
 
 Other duties as assigned
 
 </li>
 
 <li>
 
 Identify and verify insurance coverage of home health care services
 
 </li>
 
 <li>
 
 Obtains and documents prior authorization for home care services from insurance providers
 
 </li>
 
 <li>
 
 Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas
 
 </li>
 
 <li>
 
 Collect and maintain statistical data on all referral and submits them regularly as required
 
 </li>
 
 <li>
 
 Attends meetings and participates on committees as required.
 
 </li>
 
 <li>
 
 Performs other duties as assigned
 
 </li>
 
 </ul>
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 
 <li>
 
 High School degree/GED required. AA or BA/BS in related field is desirable.
 
 </li>
 
 <li>
 
 Must have a minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing.
 
 </li>
 
 <li>
 
 Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology.
 
 </li>
 
 <li>
 
 Must have a strong understanding of HMO, Medicaid, and Medicare Payors.
 
 </li>
 
 <li>
 
 Must have the ability to Multi-task in fast-paced environment.
 
 </li>
 
 <li>
 
 Must have excellent interpersonal and organizational skills.
 
 </li>
 
 <li>
 
 Able to work in group and independent environment
 
 </li>
 
 </ul>
 
 
 
 Job Type: Full-time
 
 
 
 
 
 Pay: $21.00 - $25.00 per hour
 
 
 
 
 
 Benefits:
 
 
 
 <ul>
 
 <li>
 
 Dental insurance
 
 </li>
 
 <li>
 
 Employee discount
 
 </li>
 
 <li>
 
 Flexible schedule
 
 </li>
 
 <li>
 
 Health insurance
 
 </li>
 
 <li>
 
 Paid time off
 
 </li>
 
 <li>
 
 Sick time
 
 </li>
 
 <li>
 
 Vision insurance
 
 </li>
 
 </ul>
 
 
 
 Schedule:
 
 
 
 <ul>
 
 <li>
 
 8 hour shift
 
 </li>
 
 <li>
 
 Monday to Friday
 
 </li>
 
 <li>
 
 No weekends
 
 </li>
 
 </ul>
 
 
 
 Experience:
 
 
 
 <ul>
 
 <li>
 
 Intake and Scheduling Specialist: 1 year (Preferred)
 
 </li>
 
 <li>
 
 Home Health Care: 1 year (Preferred)
 
 </li>
 
 </ul>
 
 
 
 
 
 Note -
 
 
 This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor. Job duties may also be adjusted based on organizational and industry needs.
 
 
 
 
</div>

Intake and Scheduling Specialist Home Care

Explore 189+ Customer support specialist in Washington this July. Find roles across top companies and apply now to boost your career.